# https://www.trumpia.com llms-full.txt ## Top Automated Texting Software # \#1 Automated Texting Software ## See Why Forbes Named Us \#1 [![Forbes Advisor 5 rank stars](https://rs.trumpia.com/images/main/Forbes_advisor.svg)Featured on\\ \\ Forbes](https://www.trumpia.com/resources/forbes) [Sign Up Free](https://responsive.trumpia.com/account/signup) [Book Demo](https://www.trumpia.com/#) ![](https://rs.trumpia.com/images/main/img_main_visual03.webp) Employee texts in a keyword Ask questions to learn more about your employees Capture their responses Automatically send a reminder if they don't click ![Automated text messages allow you to engage customers wherever they are with no manual work required](https://rs.trumpia.com/images/main/img_main_visual04.webp) Behavioral Tracking used to target messages ![](https://rs.trumpia.com/images/main/img_main_visual03.webp) Employee texts in a keyword Ask questions to learn more about your employees Capture their responses Automatically send a reminder if they don't click ![Automated text messages allow you to engage customers wherever they are with no manual work required](https://rs.trumpia.com/images/main/img_main_visual04.webp) Behavioral Tracking used to target messages - ![99cent store](https://rs.trumpia.com/images/roll_logo/99centstore.svg) - ![COSTCO WHOLESALE](https://rs.trumpia.com/images/roll_logo/logo_Costco.svg) - ![FEMA](https://rs.trumpia.com/images/roll_logo/logo_FEMA.svg) - ![7 ELEVEN](https://rs.trumpia.com/images/roll_logo/logo_7Eleven.svg) - ![GM](https://rs.trumpia.com/images/roll_logo/gm.svg) - ![Toyota](https://rs.trumpia.com/images/roll_logo/toyota.svg) - ![Ford](https://rs.trumpia.com/images/roll_logo/ford.svg) - ![LG](https://rs.trumpia.com/images/roll_logo/LG.svg) - ![McDonalds](https://rs.trumpia.com/images/roll_logo/McDonalds.svg) - ![Hyatt](https://rs.trumpia.com/images/roll_logo/Hyatt.svg) - ![BaltimoreRavens](https://rs.trumpia.com/images/roll_logo/logo_BaltimoreRavens.svg) - ![Texas AnM University](https://rs.trumpia.com/images/roll_logo/TexasAnMUniversity.svg) - ![OMNI HOTELS & RESORTS](https://rs.trumpia.com/images/roll_logo/logo_omnihotel.svg) - ![NJ](https://rs.trumpia.com/images/roll_logo/logo_njstate.svg) - ![State of New York](https://rs.trumpia.com/images/roll_logo/StateofNewYork.svg) - ![JPM organ Chase](https://rs.trumpia.com/images/roll_logo/JPMorganChase.svg) - ![US Air Force](https://rs.trumpia.com/images/roll_logo/USAirForce.svg) - ![US Navy](https://rs.trumpia.com/images/roll_logo/USNavy.svg) - ![ICBC](https://rs.trumpia.com/images/roll_logo/ICBC.svg) - ![99cent store](https://rs.trumpia.com/images/roll_logo/99centstore.svg) - ![COSTCO WHOLESALE](https://rs.trumpia.com/images/roll_logo/logo_Costco.svg) - ![FEMA](https://rs.trumpia.com/images/roll_logo/logo_FEMA.svg) - ![7 ELEVEN](https://rs.trumpia.com/images/roll_logo/logo_7Eleven.svg) - ![GM](https://rs.trumpia.com/images/roll_logo/gm.svg) - ![Toyota](https://rs.trumpia.com/images/roll_logo/toyota.svg) - ![Ford](https://rs.trumpia.com/images/roll_logo/ford.svg) - ![LG](https://rs.trumpia.com/images/roll_logo/LG.svg) - ![McDonalds](https://rs.trumpia.com/images/roll_logo/McDonalds.svg) - ![Hyatt](https://rs.trumpia.com/images/roll_logo/Hyatt.svg) - ![BaltimoreRavens](https://rs.trumpia.com/images/roll_logo/logo_BaltimoreRavens.svg) - ![Texas AnM University](https://rs.trumpia.com/images/roll_logo/TexasAnMUniversity.svg) - ![OMNI HOTELS & RESORTS](https://rs.trumpia.com/images/roll_logo/logo_omnihotel.svg) - ![NJ](https://rs.trumpia.com/images/roll_logo/logo_njstate.svg) - ![State of New York](https://rs.trumpia.com/images/roll_logo/StateofNewYork.svg) - ![JPM organ Chase](https://rs.trumpia.com/images/roll_logo/JPMorganChase.svg) - ![US Air Force](https://rs.trumpia.com/images/roll_logo/USAirForce.svg) - ![US Navy](https://rs.trumpia.com/images/roll_logo/USNavy.svg) - ![ICBC](https://rs.trumpia.com/images/roll_logo/ICBC.svg) With a 98% open-rate and instant delivery, text messaging is a must-have for small and large businesses alike. Trumpia offers both SMS marketing and advanced automation in one easy-to-use platform. And our support is second to none. Our SMS marketing starts with text keywords, mass texting, email, two-way messaging, surveys, and much more. Our advanced automation supercharges text messaging to increase revenue, productivity, and employee engagement without you having to lift a finger. - The Most Intelligent SMS Marketing ![video thumbnail image](https://rs.trumpia.com/images/main/img_thumb_video01.png) Start your campaigns with mass texting or automated workflows. Capture interests, track behavior, & maximize your conversions, engagement, and repeat business. - Powerful Automated Workflows ![video thumbnail image](https://rs.trumpia.com/images/main/img_thumb_video02.png) Engage your employees and members, communicate instantly, and make company communication interactive again. Then fully automate your chores. - ![Capterra](https://rs.trumpia.com/images/main/capterra.svg) - ![G2](https://rs.trumpia.com/images/main/g2.svg) - ![Software Advice](https://rs.trumpia.com/images/main/software_advice.svg) - ![High Performer spring 2024](https://rs.trumpia.com/images/main/g2_highperformer.svg) - ![Best Est. ROI spring 2024](https://rs.trumpia.com/images/main/g2_bestroi.svg) - ![Easiest Setup small business spring 2024](https://rs.trumpia.com/images/main/g2_easiestsetup.svg) - ![Fastest Implementation small business spring 2024](https://rs.trumpia.com/images/main/g2_fastestimplementation.svg) - ![Best Meets Requirements small business spring 2024](https://rs.trumpia.com/images/main/g2_bestmeetsrequirements.svg) - ![Users Love Us](https://rs.trumpia.com/images/main/g2_usersloveus.svg) ## In The News - "Trumpia is a well-known marketing automation company with A-list clients such as Jamba Juice, Chick-fil-A and Omni Hotels & Resorts. We picked it as the best service for marketing campaigns because its standard plan offers robust automation and targeting features such as drip campaigns, dynamic targeting, link tracking and data capture. Its advanced plans include more intricate marketing features such as auto campaigns, conditioned drip campaigns, real-time targeting and behavior tracking." **As reported on** **forbes** [Read the full article](https://www.trumpia.com/resources/forbes) - The Federal Emergency Management Agency, or FEMA, is launching an updated feature that would let Americans text to find an open shelter in the event of a major disaster. Users can text "shelter" and their ZIP code to 43362 to receive a list of nearby shelters within 200 miles of the ZIP code. Per an announcement from FEMA shared first with CNN, users "will be able to click on the shelter address inside the text message and view directions." **As reported on** **forbes** [Read the full article](https://edition.cnn.com/2022/02/08/politics/fema-text-to-shelter/index.html) ## Get Measurable Results While texting has a sky-high 98% open rate, you will be so much more successful with our personalized 7-step journeys. You will see tangible ROI with both marketing and non-marketing projects. ![Text messages have higher read and response rates than any other messaging channel](https://rs.trumpia.com/images/main/img_get_measurable_results.webp) ![Text messages have higher read and response rates than any other messaging channel](https://rs.trumpia.com/images/main/img_get_measurable_results.webp) - **22%** Revenue Growth - **7.5x** Response Rate Boost - **45%** Response Rate - **70%** Of Businesses Plan To Increase SMS ## Versatile SMS Marketing Features - **Contact Collection** Our contact collection tools do more than simply capture someone’s phone number, they gather more information so you can better target your messages. - Text Keywords - Online Signup Pages - Data Capture - Import Contacts - QR Codes - **Mass Messaging** Any texting service can send a message. But the key is sending valuable and targeted mass text messages that your subscribers will actually open. - Mass Texting - Email Messaging - Picture & Video Messaging - API & Integrations - Smart Targeting - **Customer Engagement** Our texting service helps you create fun and interactive campaigns to give your contacts new ways to engage with you. - Auto Responses - Appointment Reminders - SMS Coupons - SMS Surveys - Two-way Messaging Inbox - **Analytics & Reports** Trumpia’s texting software features includes analytics, making sure you get the best ROI out of your text messaging campaigns. - Report Manager - Contact Clean-up - Click Through Tracking - Link Tracking - Compliant Opt-in/Opt-out ## Trumpia Workbench Automated Workflow Builder As your projects grow, you can automate your messaging so that you don't have to send conditional and targeted messages manually. Boost revenue, productivity, employee morale, and customer satisfaction without lifting a finger. - ![Automated workflows can carry out repetitive tasks for you thousands of times a day](https://rs.trumpia.com/images/main/svg_features_list01.png) ### Automate Chores, Automate Results Set our texting software on autopilot so it sends the right messages at the right time for you. Workbench, our drag-and-drop workflow builder, even lets you fully customize your campaigns. ![Automated workflows can carry out repetitive tasks for you thousands of times a day](https://rs.trumpia.com/images/main/svg_features_list01.png) - [What is Workbench?](https://www.trumpia.com/product/workbench-text-message-workflow) - ![Targeting text messages is much more effective than indiscriminate blasting](https://rs.trumpia.com/images/main/svg_features_list02.svg) ### You Can't Text Without Targeting People don't tolerate irrelevant text messages, especially when it's SMS marketing. Have our system learn more about your subscribers so you can automatically target messages. ![Targeting text messages is much more effective than indiscriminate blasting](https://rs.trumpia.com/images/main/svg_features_list02.svg) - [What is Smart Targeting?](https://www.trumpia.com/product/automation/smart-targeting) - ![video thumbnail image](https://rs.trumpia.com/images/main/img_thumb_video03.svg) ### Personalized Customer Journeys Build personalized engagement throughout a customer’s journey to drive more revenue and loyalty. Personalized Customer Journeys automate your marketing so every customer feels special without you having to lift a finger. ![video thumbnail image](https://rs.trumpia.com/images/main/img_thumb_video03.svg) - [More About Personalized Customer Journeys](https://www.trumpia.com/product/automation/personalized-customer-journey) - ![Consolidated Inbox](https://rs.trumpia.com/images/main/new_features02.svg) ### Consolidated Inbox With our consolidated inbox, you capture entire conversations, from keyword opt-ins, automated messaging, two-way messaging, survey responses, and mass messaging. You can even filter which types of messages you want to see. ![Consolidated Inbox](https://rs.trumpia.com/images/main/new_features02.svg) - [Learn More About Consolidated Inbox](https://www.trumpia.com/product/consolidated-inbox) - ![Review Management](https://rs.trumpia.com/images/main/new_features03.svg) ### Review Management Trumpia helps you boost your online reviews with surveys that send happy customers to leave reviews and escalate unhappy customers to managers automatically. This leads to better customer satisfaction and higher reviews across review sites. ![Review Management](https://rs.trumpia.com/images/main/new_features03.svg) - [Learn More About Surveys](https://www.trumpia.com/sms-survey) - ![Add alt text:Text software can be limited by user role or location](https://rs.trumpia.com/images/main/svg_features_list03.svg) ### Management for Growing Organizations Manage your team’s use of our SMS marketing system by controlling which features or data each user can access based on their role. Enjoy centralized reports too. ![Add alt text:Text software can be limited by user role or location](https://rs.trumpia.com/images/main/svg_features_list03.svg) - [Enterprise Features](https://www.trumpia.com/product/enterprise) - ![Engage customers throughout their journey with your company for more repeat business](https://rs.trumpia.com/images/main/svg_features_list04.svg) ### More Channels = More Reach & Impact Use a single integrated system that synchronizes multi-channel campaigns - SMS, MMS, email, and voice. See how powerful your text marketing can be when combined with other channels. ![Engage customers throughout their journey with your company for more repeat business](https://rs.trumpia.com/images/main/svg_features_list04.svg) - [What is Multi-Channel?](https://www.trumpia.com/product/omni-channel) - ![AI-Powered Messaging](https://rs.trumpia.com/images/main/new_features06.svg) ### AI-Powered Messaging Trumpia has harnessed the power of AI to help you compose text and email messages. When composing a text or email, users can specify the tone and length of their message. Trumpia’s AI Text Message Generator will compose a message automatically. ![AI-Powered Messaging](https://rs.trumpia.com/images/main/new_features06.svg) - [Learn More About AI](https://www.trumpia.com/product/ai-message-generator) [Why Trumpia](https://www.trumpia.com/solutions/why-trumpia) ![](https://rs.trumpia.com/images/main/img_handout.png) ## Download Our Competitive Advantages Handout First Name\* Last Name\* Email\* Phone Number\* Organization Name Promo Code Search Keyword Lead Type - Subject Referer Support UID Google Cookie Info Button Clicked From Searched From UTM Source UTM Medium UTM Content UTM Term Campaign ID Keyword ID AD Group ID Match Type Network Device GCLID MSCLKID Partnerstack Customer Key Partnerstack Lead Key Partnerstack Partner Key ## Multiple Integration Options Integrate Trumpia's capabilities with your existing systems. If you don't have an in-house programmer, hire our _custom development team_ to do it for you. [Learn more about API](https://www.trumpia.com/api/overview) [See Integration Services](https://www.trumpia.com/product/automation/integrations) - SlackHave an alert automatically pop up in Slack when you get an inbound message in Trumpia. - ShipStationAutomatically send a notification to a customer when their item has shipped. - ShopifyAutomatically send a message when a customer abandons their cart. - WorkableAutomatically send an SMS message when a candidate hits a certain stage. ### What Our Customers Have to Say - _Jamba Juice_ - _Hankook Tires_ - _YMCA_ - "Trumpia's SMS marketing provides us with the most direct, immediate and affordable way to connect with local residents and quickly build a loyal following. The return on investment we've enjoyed since we began using Trumpia's platform has been tremendous." **Brett Thomas,** Owner of Jamba Juice Bakersfield [Read the full case study](https://www.trumpia.com/resources/case-studies/jamba-juice) - "The price is right, and the API is straightforward. We use it to coordinate deliveries and shipments. Truckers get alerts when shipments are available to be picked up, and customers get alerts that their order is ready and on the way." **Jonathan Shin,** Web Application Developer Associate at Hankook Tires [Read the full case study](https://www.trumpia.com/resources/case-studies/hankook-tires) - "All in all, Trumpia has been really effective. One of the best features that Trumpia offers is their one-on-one contact between a designated Trumpia representative and our organization. This has been immensely helpful whenever I have random questions or inquiries about the system." **Megan Streeter,** Data Specialist at YMCA [Read the full case study](https://www.trumpia.com/resources/case-studies/ymca) ## Text Marketing and Mass Texting Uses - [Critical\\ \\ Alerts](https://www.trumpia.com/solutions/use-cases/critical-alerts) - [Customer\\ \\ Service](https://www.trumpia.com/solutions/use-cases/customer-service) - [Human\\ \\ Resources](https://www.trumpia.com/solutions/use-cases/hr-employee-communications) - [I.T. Departments](https://www.trumpia.com/solutions/use-cases/it-departments) - [Marketing\\ \\ Departments](https://www.trumpia.com/solutions/use-cases/marketing-departments) - [Recruiting](https://www.trumpia.com/solutions/use-cases/recruiting-departments) - [Financial\\ \\ Services](https://www.trumpia.com/) - [Food &\\ \\ Beverage](https://www.trumpia.com/) - [Government](https://www.trumpia.com/) - [Military Bases](https://www.trumpia.com/) - [Insurance\\ \\ Agencies](https://www.trumpia.com/) - [Hotels &\\ \\ Hospitality](https://www.trumpia.com/) [_see more_ _See All Use Cases_](https://www.trumpia.com/solutions/use-cases) ## Service Powerful technology is nothing without powerful service to go with it. That's why we provide a number of services that go beyond what most platforms offer; so you get the most out of our texting software. Our consultants and account managers are available to help you grow from your initial use case to comprehensive automated SMS marketing strategies. - [365-Day\\ \\ Support](https://www.trumpia.com/professional-services/365-day-support) - [Response under\\ \\ 9 Minutes](https://www.trumpia.com/professional-services/365-day-support) - [Onboarding](https://www.trumpia.com/professional-services/onboarding-and-training) - [Dedicated Account\\ \\ Management](https://www.trumpia.com/professional-services/dedicated-account-manager) - [Campaign\\ \\ Consulting](https://www.trumpia.com/professional-services/campaign-consulting) - [Compliance\\ \\ Advice](https://www.trumpia.com/professional-services/compliance-consulting) ## Resellers & Affiliates Rebrand and sell our SMS marketing technology as your own, or simply refer us to your customers. Build a win-win partnership by combining our award-winning texting software with your expertise and business network! [Become a White Label Reseller](https://www.trumpia.com/partner-programs/whitelabel-reseller) [Become an Affiliate](https://www.trumpia.com/partner-programs/affiliate-program) Ask Us A Question Or Call Us at 1-888-707-3030 First Name\* Last Name\* Email\* Phone Number\* Organization Name What can we help you with? Promo Code Search Keyword Lead Type - Subject Referer Support UID Google Cookie Info Button Clicked From Searched From UTM Source UTM Medium UTM Content UTM Term Campaign ID Keyword ID AD Group ID Match Type Network Device GCLID MSCLKID Partnerstack Customer Key Partnerstack Lead Key Partnerstack Partner Key | | | | --- | --- | | | | ![](https://bat.bing.com/action/0?ti=5660485&tm=gtm002&Ver=2&mid=a026e8a6-5030-4cac-a50b-3de75b092dd7&bo=1&sid=4ea1afa0ff9d11ef966fd581e7966f7a&vid=4ea226c0ff9d11ef89443bd5b2acf59a&vids=1&msclkid=N&pi=918639831&lg=en-US&sw=1280&sh=1024&sc=24&tl=Automated%20Texting%20Software%20%7C%20Automated%20Texting%20Service%20%7C%20Text%20Message%20Automation&kw=Automated%20Texting%20Software&p=https%3A%2F%2Fwww.trumpia.com%2F&r=<=1041&evt=pageLoad&sv=1&cdb=AQAQ&rn=411602) ## Trumpia SMS FAQs - Resources - FAQs # Frequently Asked Questions from our customers - [Collect Contacts](https://www.trumpia.com/faq#) - [Manage Contacts](https://www.trumpia.com/faq#) - [Send Messages](https://www.trumpia.com/faq#) - [Account](https://www.trumpia.com/faq#) - [Trumpia 3.0](https://www.trumpia.com/faq#) ### Collect Contacts What does it mean when I get a "service access denied" message? The short code is blocked from all short codes. In general, Sprint and T-Mobile tend to automatically block short code messaging for their customers. A few years ago, there used to be 'premium short codes' that allowed companies to charge consumers when they texted a word to a short code. Many businesses were abusing this system and many consumers would unknowingly purchase products such as wallpapers, ringtones, etc. Subsequently, Sprint and T-Mobile decided to block short code messaging. This blocking is not 100 percent guaranteed, as many phone numbers are able to receive short code messages without having to initially remove the block. What is the disclosure field in the keyword creation process? In compliance with MMA regulations, when an individual opts in to a distribution list, the advertiser must provide an estimate of how many messages an individual will receive in a given month. It is your responsibility to ensure that you are fully compliant, so please be sure to check all relevant industry and carrier regulations. This will not prevent you to send messages above this threshold value. The subscriber will receive a text notification: "Welcome! Msg data rates may apply. Get X# msg/mo. Reply HELP for help. STOP to Optout." Why is my mobile keyword not working? In creating a mobile keyword, the very last step would be selecting the frequency at which the auto-response message is sent to the contact after he/she texts the keyword to the short code. There are three options in this step. a. Only once per mobile number: If a number is already on the distribution list attached to this keyword, they will not receive the auto-response message. b. Only once every hour, day, week, month, or year: A customer can receive the auto-response message once every hour, day, week, month, or year, depending on which one you choose. For example, if you select every hour and a customer texts the keyword twice within one hour, that person will receive the auto-response message only once. c. Every time: No matter how many times a customer texts the keyword, the auto-response message will be sent every time. The possible reason a keyword does not work when you test it is that the last step was set to "Only once per mobile number." Again, if the number is already in the distribution list, that number will not receive the auto-response message. We suggest that if you are running a test, select "Every time" in the last step. Once testing is complete, you can go back into your keyword options and change the setting to Only once per mobile number. How do I download the CSV file and check for failed contacts using the imported contact list? To download the CSV file and check the failed contacts: 1. _1._ On the navigation bar, click on Collect then Add/Import Contacts. 2. _2._ Scroll down to the Import Contacts section. 3. _3._ Click on Import History on the bottom right hand side of the page. 4. _4._ This will open your Import History page, click on the file name you choose to download until it highlights blue. 5. _5._ Click on View Report. 6. _6._ Next, click on Download Discarded Records. How do I edit the keyword compliance message? What parts can I edit? You cannot edit the keyword compliance message. This is a standardized templated message. However you can make three minor changes: 1. _1._ Monthly Messages Frequency 2. _2._ Description of the Messages 3. _3._ The contact number To make edits to these fields, please refer to the following: 1. _1._ Hover over Manage then click Contact Database 2. _2._ When you are on the Contact Database page, click on the Create button at the top left of the page. 3. _3._ A window will pop up, prompting you to fill out the following fields: 1. _a._ Distributions List: Name the list to your liking. It's for your own reference. 2. _b._ Display Name: You can also name this to your liking. The only time a customer will see the Display Name is when you create an Online Sign-up Page for this list. 3. _c._ List Description: This is the type of message they will receive when signing up for this list. Example: Promotions or Alerts or Offers, etc. 4. _4._ Click Save and that's how you create a distributions list. 5. _5._ To edit the contact number in the compliance message you must edit the contact number in your organizational profile. You can do this by hovering over the Account tab and by selecting Edit Organizational Profile. How do I format the Excel file for imports? After completing the import certification, you will be able to import contacts using an Excel spreadsheet. First, please make sure the contact information is in the correct format. The first row will be the name of the column itself (i.e., "First Name", "Email", etc.). All subsequent rows will be a contact that you are wanting to import (i.e., Row 2 would be "John Smith", his email, mobile number, etc.), followed by the next contact, and so on. ![](https://rs.trumpia.com/images/faq/thumb-faq-01.png)\*Note: Please ensure that the mobile numbers do not have any special characters and spaces within the numbers. Only the 10-digit number is accepted. Once the file is formatted, click Save As, and under Save As Type, choose CSV (comma delimited) format. ![](https://rs.trumpia.com/images/faq/thumb-faq-02.png)Upload the contacts by going to Collect then Add/Import Contacts. Scroll down to Import Contacts and select the Distribution Lists then click Import. What is the difference between an eOSP and a hosted URL? We have a variety of online sign-up pages. - A hosted sign-up page is available directly on a webpage that is provided by us. You will not need to have your own website or developer in order to use one of these, as you can create one directly from your account and have it available without further work. - An embedded online sign-up page can be placed on any website that supports HTML and iFrame. You can include (embed) a snippet of HTML code on a webpage somewhere on your website, and users can sign up directly from your website without having to go to another website. You will not need to create the code, but you will need to edit it on your webpage in order to include this eOSP in your webpage. Why does my phone number show up when people text my keyword? How do I change it? By our Terms & Conditions, a number needs to be added to the compliance message. You can change the number that appears by doing the following: 1. _1\._ Hover over Account > Account Settings. 2. _2\._ Click on the Organizational Profile tab. 3. _3\._ Click on Edit Profile found on the bottom right hand in that section. 4. _4\._ Edit the Contact Number to the number you want to use for the compliance message. 5. _5\._ Click on Save found on the bottom right hand corner. Does Trumpia provide a list of phone numbers that we can add to my list? No, Trumpia has a strict opt-in subscription policy. The contact information you upload must come from your own customer database. In other words, only people who have voluntarily opted in may be a part of your distribution lists. How do I build my database? There are two general approaches to building your contact list. **Internet** - Online Sign-Up Page (OSP) - Embedded Sign-Up Page (eOSP) - Facebook Widget **Mobile Keywords** - Normal Type - Mobile Voting Type - Shuffle Responder Type Why are two messages sent out when my customer texts the keyword, and can I remove the "REPLY STOP to opt-out" instruction? When someone texts a keyword for the first time, two messages are sent: the "Welcome standard data rates may apply" message and the auto-response message that you created. The first message is required by MMA guidelines and our contract with our supported phone carriers. Because this message is required, it will not cost you any text credits. The "REPLY STOP to opt-out" instruction is required by law and therefore must appear on every message. It is your responsibility to ensure that you are fully compliant, so please be sure to check all relevant industry and carrier regulations. How do I import contacts? To turn on the ability to import contacts, a form needs to be submitted to us. You can complete this form electronically, but the signature must be handwritten. To access this form: 1. _1._ On the navigation bar, click on **Collect** then **Add/Import Contacts.** 2. _2._ Next, choose which type of messages you are sending to your contacts: 1. a. Solicitation for [marketing](https://www.trumpia.com/sms-marketing) and promotional messages. 2. b. Non-solicitation for alerts, notifications, and internal communications. 3. _3._ Click on **Request** on the bottom right. 4. _4._ Next, click on **Print Certification** on the bottom right. 5. _5._ This will open an **Import Certification** window. 6. _6._ Complete the certification. 7. _7._ Scroll down to the very bottom of the page and click **Print.** Once the form has been filled and signed, you can upload it back into our platform: 1. _1._ On the navigation bar, click on **Collect** then **Add/Import Contacts.** 2. _2._ Next, choose which type of messages you are sending to your contacts. 3. _3._ Click on Request on the bottom right. 4. _4._ Click on **Upload Certification.** 5. _5._ On **Select File(s) to Upload**, you can attach the completed and signed form. 6. _6._ Click on **Submit** 7. _7._ Scroll down to the very bottom of the page and click Print. It takes up to four business hours for our Audit team to look at your form. How do I edit a keyword? To edit keyword settings, please follow the proceeding steps. 1. _1._ Log into your account. 2. _2._ Select Collect from the top gray navigation bar. 3. _3._ Select the appropriate keyword and highlight it blue. 4. _4._ Select the Edit button. If you want to edit the actual keyword, you will have to delete it then recreate it. How do subscribers opt-in after opting out? A subscriber will be removed and blocked from a short code or long code when they text STOP to that code. They will be removed or blocked from email lists when they click the Unsubscribe link at the bottom of any email they've received from our system. If a subscriber wishes to opt-in again and remove the block, they have two ways to do so. These options can be found under "Collect" on the Keyword and Online Sign-up Tools page. For toll-free numbers, however, the subscriber must first text UNSTOP to the number first before they can opt-in again. - _1._ Mobile Keywords - Contacts may resubscribe for SMS by texting any one of your keywords. In addition, Keywords can be set to capture data like email addresses from your contacts. - _2._ Online Sign-up Pages - Contacts may resubscribe by completing one of your Online Sign-up Pages, which have the option to collect mobile phone numbers and email addresses. How do I get more information after opting in? You can get more information after opting in by simply replying "help" to the short code you initially texted the keyword to. ### Manage Contacts How to do I delete contacts? **To delete individual contacts:** 1. _1._ On the navigation bar, hover over **Manage** then select **View All Contacts**. 2. _2._ Search for the contact you wish to delete, then highlight the contact. 3. _3._ Click on the **Delete** button above the list. **To delete a distribution list:** 1. _1._ On the navigation bar, click on **Manage** then **Contact Database.** 2. _2._ Under **Distribution List,** click on the list you wish to delete. This will highlight the selected list. 3. _3._ Click on the **Delete** button above the list. How do I remove international numbers? You can easily remove international numbers via the following steps. 1. _1._ Log in to your account. 2. _2._ Hover over the **Manage** tab. 3. _3._ Hover over **Utilities.** 4. _4._ Select **International Number Cleanup.** 5. _5._ Select the appropriate distribution lists to search for international numbers. 6. _6._ Select **Search.** 7. _7._ Select individual contacts you wish to remove or click on **Remove All Numbers.** How do I export contacts? You can easily export contacts through the following steps. 01. _1._ Log in to your account. 02. _2._ Hover over the **Manage** tab. 03. _3._ Hover over **Utilities.** 04. _4._ Select **Export Contacts.** 05. _5._ Select **Create New Export File.** 06. _6._ Select the appropriate distribution lists to export. 07. _7._ Select the data you want to export in the **Choose Data Fields** section. 08. _8._ Select **Review Your File.** 09. _9._ After reviewing, select Create File. 10. _10._ Select the newly created file by highlighting it blue. 11. _11._ Select the **Details and Download** button. 12. _12._ Select the Download button. You should see a file being downloaded on your browser. Simply open the file to view your exported contacts. How do I create a distribution list? In order to create a distribution list, please do the following. 1. _1._ Go to the Manage tab and then Contact Database. 2. _2._ When you are on the Contact Database page, click on the Create button located in the Distribution List section. 3. _3._ A window will pop up, prompting you fill out the following fields. 1. _a._ Distributions List: Type a name for the list here (whatever you want to call it). This is primarily for the "Send From Phone" feature. 2. _b._ Display Name: You can also name the list whatever you want here. Customers will see the Display Name only on an online sign-up page for this list. 3. _c._ Monthly Message Frequency: This determines how many messages per month the customer will receive after signing up for this list. 4. _d._ List Description: This is the type of message subscribers will receive after signing up for this list. Examples: "Promotions," "Offers," "Alerts," etc. 4. _4._ Click Save and you're done! How do I copy a contact to another list? To copy a contact from one distribution list to another, please follow these steps. 1. _1._ Log in to your account. 2. _2._ Select the Manage tab. 3. _3._ Double-click the distribution list containing the contact. 4. _4._ Select the contact by highlighting it blue. 5. _5._ Select the now-enabled Copy button. 6. _6._ Select the distribution list into which the contact will be copied. 7. _7._ Select Save. How do I edit a contact? To edit a contact, follow these steps. 1. _1._ Go to Manage on the navigation bar, then View All Contacts. 2. _2._ Next, find the contact you want to edit and highlight it blue. 3. _3._ Click on the Edit button under View All Contacts. 4. _4._ After editing the contact, click on Save at the bottom right of the page. Please note you can only edit mobile numbers and emails of contacts that were manually added or imported; all other fields are editable regardless of how the contact was collected (ie. keyword, online sign-up page, import). How do I filter landline phone numbers? To check your file for landline numbers, do the following. 1. _1._ Hold your cursor over the Manage button and click on Utilities. Click Landline Cleanup. 2. _2._ Click the "Start" button to select your local CSV file. 3. _3._ Once it is uploaded, our system will create two separate downloadable lists: one with strictly mobile numbers and one for landlines. You can then download both lists as separate CSV files. How do I create a custom data field? To create a custom data field, follow these steps. 1. _1._ Go to Manage on the navigation bar, then Custom Data Fields. 2. _2._ Under Custom Data Fields, click on Create. 3. _3._ Next, enter the Data Field Label of your choice (e.g., "Gender," "Birthday"). 4. _4._ Next, select a Data/Input Type from the drop-down (e.g., Username will be a Text Field; Birthday will be Date & Time) 5. _5._ Next, Data Field Help Text: Subscribers will see this message only on an online sign-up page. 6. _6._ Next is the Required field. Choose whether the subscriber is required to fill out the information or not on an online sign-up page. If you are not using an OSP, then select "No." 7. _7._ Click Create at the bottom right. When you edit your keyword, you can find your custom data field under the Data Capture section. ### Send Messages Will subscribers receive multiple messages if they are listed in more than one of my distribution lists? No, our system recognizes a contact that has been added to multiple distribution lists. If you send a message to two or more distribution lists that contain repeat contacts, those contacts will receive that message only once. Why did some of my messages fail? 1. _1._ The text message was sent to a landline. Subscribers sometimes provide landline numbers, which cannot receive text messages. To help resolve this situation, we highly recommend that all customers use our "Filter landlines" feature, which is located under the Manage Contacts section. This feature will filter out landline numbers from your uploaded list of phone numbers. 2. _2._ Carriers are blocking third party messaging to subscribers' phone numbers. To help resolve this particular situation, the contacts must call their phone carriers and ask to allow third party messaging be to their phones. 3. _3._ The phone carrier is unsupported. Although we do support all major phone carriers and some smaller ones like Boost and Metro PC, some carriers do not support third party messaging. The same situation applies to prepaid phones. Is there a cost difference between SMS and MMS? Yes, because of the file sizes, there is a difference in text credit costs between SMS and MMS. A regular SMS text blast, which includes plain text and up to 160 characters, will cost 1 text credit per mobile number. An MMS text blast, which includes long text messages (exceeding 160 characters), picture, and video, will cost 3 text credits per mobile number. Please note: Not all U.S. carriers and mobile devices support MMS. What is the TCPA time restriction? Can I turn it off? The Telephone Consumer Protection Act (TCPA) time restriction prevents any solicitation text messages before 8 a.m. and after 9 p.m. local time. This is based on the mobile number's area code. TCPA time restriction does not affect non-solicitation messages. If you are using the service for non-solicitation messages such as information, alerts, and/or employee communications, please provide the following: - Company name - Company website - Explanation how contacts are collected/opted-in - Explanation of what types of messages being sent. (Provide messages samples) You can turn off the time restriction only for informational/non-solicitation messages. How do I open up a saved draft? To open a saved draft: 1. _1._ On the navigation bar, go to Message > Send Messages > Recent Messages. 2. _2._ This will open up your recent messages. Click on the draft message of your choice until it highlights blue. 3. _3._ Click on Open Saved Draft. How do I change the header of the message? To change the SMS header on your messages, please do the following. 1. _1._ On the navigation bar, go to Account > Edit Organization Profile. 2. _2._ Select Add in the Verified Organization Name section. 3. _3._ Provide a reason why you would like to verify this organization name. This organization name will now be available in the header of your messages. It is possible to change the SMS header when creating a keyword and sending a message. How do I create a template? You can easily add a template through the following steps. 1. _1._ Log in to your account. 2. _2._ Hover over the Manage tab. 3. _3._ Select Templates. 4. _4._ Select Create. 5. _5._ Fill in the name and description for your template, and select the message type for the template. 6. _6._ Enter your message if it is an SMS or social media message. 7. _7._ If it is an email template, upload an HTML file. 8. _8._ Select Save. This organization name will now be available in the header of your messages. It is possible to change the SMS header when creating a keyword and sending a message. How do we send appointment reminders at different times? Appointment reminders allow you to schedule multiple messages. To send appointment reminders at different times: 1. _1._ On the navigation bar, hover over Message > Appointment Reminders > Appointment Reminders. 2. _2._ Click on the blue Add Reminders button found at the bottom right of the page. 3. _3._ Fill out the required steps. 4. _4._ Scroll down to Reminder Details. 5. _5._ On the Scheduled Reminders section, click on Add. This will open a window where you can set the Send Date & Time of each reminder. You can add multiple reminder details that are set to send on different dates and times. 6. _6._ Fill out the required steps and click on Add found on the bottom right of the window. 7. _7._ Click on Preview & Schedule. 8. _8._ The next page will show a summary of the appointment reminders you set. 9. _9._ Agree to the terms and click on Save & Schedule. How do contacts redeem coupons? After a coupon campaign has been created, you will be provided with a redemption link that you can forward to any of your sales clerks. When contacts receive their coupon codes, which are unique to each mobile number, they can simply present the text message with the code to the clerk, and then the code and mobile number will be entered there at the redemption site. How do I use Send From Phone? To use the Send From Phone feature, follow these steps. - From the Manage tab, click on Utilities, then select Configure to Send From Phone. - If your phone hasn't been registered, add the phone number in the Registered Mobile Number field. Click Add to begin the verification process. - Once you have registered the mobile number, please choose the sending options: delivery methods and organization name. Check the box next to "Agree to Terms" and click Save. - Once your phone is registered, you can send messages to your distribution list directly from your phone via SMS. You will send the message to your short code in this format: ListName \[Message\]. For example, if you had a list called "VIPCustomers" and wanted to send them a message about a sale, your text would be as follows: VIPCustomers We are having a big sale this weekend! ### Account How do I check my credit usage? To check credit usage: 1. _1._ On the navigation bar, hover over Account > Credit History. 2. _2._ This shows your credit usage, the description, credit balance and date. How do I connect my Facebook page? To add a Facebook page, you must first connect the Facebook account that was used to create the Page. If you are using our legacy UI, follow these steps. 1. _1._ Hover over the Account tab. 2. _2._ Select Account Settings. 3. _3._ Scroll down and select Social Networking Accounts. 4. _4._ Select Connect a new Facebook Account. 5. _5._ A popup will appear asking for your Facebook login credentials and for your permission. 6. _6._ Then click on the recently added Facebook account and click on Add Page. 7. _7._ A pop up will appear allowing you to choose the page that you want to connect to your account. If using the newest User Interface, follow these steps. 1. _1._ Click on the settings icon on the bottom left corner of the page. 2. _2._ Scroll down and select Social Networking Accounts. 3. _3._ Select Connect a new Facebook Account. 4. _4._ A popup will appear asking for your Facebook login credentials and for your permission. 5. _5._ Then click on the recently added Facebook account and click on Add Page. 6. _6._ A pop up will appear allowing you to choose the page that you want to connect to your account. How do I cancel my account? You may request to cancel your account by contacting support and providing us with your username and email address. To read our termination policy, please refer to our [Terms of Use.](https://www.trumpia.com/terms-of-use) How do I add more credits? To purchase more credits: 1. _1._ On the navigation bar, go to Account > Purchase Credits. 2. _2._ This will open a Purchase Credits page. 3. _3._ Select which credit bucket you want to purchase 4. _4._ Scroll down to Choose a Payment Method and Accept Terms of Service. 5. _5._ Select the payment method you prefer and check the Terms of Service checkbox. 6. _6._ Click on Purchase Text Credits. This will open a Purchase Confirmation window. 7. _7._ Click on Proceed to Secure Payment Page. 8. _8._ Fill out all necessary credit card or PayPal information. Where do I check the short code my subscribers can text to? To check the short code that your subscribers have to text to: 1. _1._ On the navigation bar, go to Account > Account Settings. 2. _2._ Under the User Information section, you will see the short code number. This short code is the number your subscribers will text the message or keyword to. How do I make a past due payment? You can make a past due payment by following these steps: 1. _1._ Log in to your account. 2. _2._ Hover over Account. 3. _3._ Select Make Payment. How do I get an API Key? To get an API Key, you need to fill out an API Certification form. To access this form: 1. _1._ On the navigation bar, click on Collect > Add/Import Contacts. 2. _2._ Next, choose which type of messages you are sending to your contacts. 3. _3._ Click on Request on the bottom right. 4. _4._ On the final page, make sure to mark Yes on ACCESS TO API. 5. _5._ Next, click on Print Certification on the bottom right. 6. _6._ This will open an Import Certification window. 7. _7._ Scroll down to the very bottom of the page and click Print. Once the form has been filled and signed, you can upload it back into our platform: 1. _1._ On the navigation bar, click on Collect > Add/Import Contacts. 2. _2._ Next, choose which type of messages you are sending to your contacts. 3. _3._ Click on Request on the bottom right. 4. _4._ Click on Upload Certification. 5. _5._ On Select File(s) to Upload, you can attach the completed and signed form. 6. _6._ Click on Submit. It takes up to four hours for our Audit team to look at your form. Once your form is approved, you can find your API Key under the Account tab and you can click on API Settings. On the API Settings page, you will have the API Key available for you. ### Trumpia 3.0 How do I activate the new UI? Click on the Account menu on the top right of the screen, and then scroll down and click on the "Enable Trumpia 3.0 Interface " link. When the page opens, click the "Change Setting" button on the bottom. From there, click the "Enable" checkbox and click "Save". How do I switch back to the classic UI? Click on the Account menu on the top right of the screen, and then scroll down and click on the "Enable Trumpia 3.0 Interface " link. When the page opens, click the "Change Setting" button on the bottom. From there, click the "Disable" checkbox and click "Save". What Features are available in Trumpia 3.0? Trumpia 3.0 includes a brand new layout and user experience for our customers: - Contact management, including add, import and managing contacts has been updated - The Send Message feature has been updated, and includes a new Calendar UI to show an overview of messages, concatenated SMS which allows sending long text messages without using MMS, and a brand new drag-and-drop email editor, making it easy to create professional looking emails. - Access to our new reporting feature, including several reports regarding opt-ins, messaging and more. Are there any limitations with the new email editor? - Currently emails sent by the new email editor are only confirmed to display correctly within Gmail and Outlook email clients. We are working to expand this list with each release. The email will be delivered to all clients, but may not look exactly as expected in some email viewers. - Currently, our Link Tracking feature has not yet been implemented to work with the new email editor. Are there any reasons for me to stick with classic Trumpia? If your organization uses our Access Control feature, we do not recommend you use Trumpia 3.0 at this time. | | | | --- | --- | | | | ![](https://bat.bing.com/action/0?ti=5660485&tm=gtm002&Ver=2&mid=4f3c6185-b9e9-429b-b988-71878f868fb9&bo=1&sid=4f046270ff9d11ef8160a58c5f6b5a66&vid=4f05ee60ff9d11ef860b0f756316af86&vids=1&msclkid=N&pi=918639831&lg=en-US&sw=1280&sh=1024&sc=24&tl=Texting%20Software%20FAQs%20%7C%20SMS%20Marketing%20Software%20for%20Businesses&kw=trumpia%20texting&p=https%3A%2F%2Fwww.trumpia.com%2Ffaq&r=<=899&evt=pageLoad&sv=1&cdb=AQAQ&rn=944489) ## Marketing Resources Hub - Resources - Videos, Guides, Publications # Videos, Guides, Publications - ![99cent store](https://rs.trumpia.com/images/roll_logo/99centstore.svg) - ![COSTCO WHOLESALE](https://rs.trumpia.com/images/roll_logo/logo_Costco.svg) - ![FEMA](https://rs.trumpia.com/images/roll_logo/logo_FEMA.svg) - ![7 ELEVEN](https://rs.trumpia.com/images/roll_logo/logo_7Eleven.svg) - ![GM](https://rs.trumpia.com/images/roll_logo/gm.svg) - ![Toyota](https://rs.trumpia.com/images/roll_logo/toyota.svg) - ![Ford](https://rs.trumpia.com/images/roll_logo/ford.svg) - ![LG](https://rs.trumpia.com/images/roll_logo/LG.svg) - ![McDonalds](https://rs.trumpia.com/images/roll_logo/McDonalds.svg) - ![Hyatt](https://rs.trumpia.com/images/roll_logo/Hyatt.svg) - ![BaltimoreRavens](https://rs.trumpia.com/images/roll_logo/logo_BaltimoreRavens.svg) - ![Texas AnM University](https://rs.trumpia.com/images/roll_logo/TexasAnMUniversity.svg) - ![OMNI HOTELS & RESORTS](https://rs.trumpia.com/images/roll_logo/logo_omnihotel.svg) - ![NJ](https://rs.trumpia.com/images/roll_logo/logo_njstate.svg) - ![State of New York](https://rs.trumpia.com/images/roll_logo/StateofNewYork.svg) - ![JPM organ Chase](https://rs.trumpia.com/images/roll_logo/JPMorganChase.svg) - ![US Air Force](https://rs.trumpia.com/images/roll_logo/USAirForce.svg) - ![US Navy](https://rs.trumpia.com/images/roll_logo/USNavy.svg) - ![ICBC](https://rs.trumpia.com/images/roll_logo/ICBC.svg) - ![99cent store](https://rs.trumpia.com/images/roll_logo/99centstore.svg) - ![COSTCO WHOLESALE](https://rs.trumpia.com/images/roll_logo/logo_Costco.svg) - ![FEMA](https://rs.trumpia.com/images/roll_logo/logo_FEMA.svg) - ![7 ELEVEN](https://rs.trumpia.com/images/roll_logo/logo_7Eleven.svg) - ![GM](https://rs.trumpia.com/images/roll_logo/gm.svg) - ![Toyota](https://rs.trumpia.com/images/roll_logo/toyota.svg) - ![Ford](https://rs.trumpia.com/images/roll_logo/ford.svg) - ![LG](https://rs.trumpia.com/images/roll_logo/LG.svg) - ![McDonalds](https://rs.trumpia.com/images/roll_logo/McDonalds.svg) - ![Hyatt](https://rs.trumpia.com/images/roll_logo/Hyatt.svg) - ![BaltimoreRavens](https://rs.trumpia.com/images/roll_logo/logo_BaltimoreRavens.svg) - ![Texas AnM University](https://rs.trumpia.com/images/roll_logo/TexasAnMUniversity.svg) - ![OMNI HOTELS & RESORTS](https://rs.trumpia.com/images/roll_logo/logo_omnihotel.svg) - ![NJ](https://rs.trumpia.com/images/roll_logo/logo_njstate.svg) - ![State of New York](https://rs.trumpia.com/images/roll_logo/StateofNewYork.svg) - ![JPM organ Chase](https://rs.trumpia.com/images/roll_logo/JPMorganChase.svg) - ![US Air Force](https://rs.trumpia.com/images/roll_logo/USAirForce.svg) - ![US Navy](https://rs.trumpia.com/images/roll_logo/USNavy.svg) - ![ICBC](https://rs.trumpia.com/images/roll_logo/ICBC.svg) Check out our digital resources below to see how you can drive your campaign to success! ## Video Library - [**Product Overview** Get a fun and quick snapshot of our platform, features, and use cases.](https://www.trumpia.com/resources/video-library) - [**Feature Tutorials** Learn how to use some of our most popular features in the platform, complete with screen demonstrations.](https://www.trumpia.com/resources/video-library) - [**Recorded Webinars** Our webinars explore winning strategies, best practices, and the do's and don'ts of text messaging.](https://www.trumpia.com/resources/video-library) ## Tools & Guides - [**Compliance**\\ \\ **(TCPA & CTIA)** Stay compliant by following these regulations.](https://www.trumpia.com/resources/tcpa-and-ctia) - [**ROI Calculator** See how Trumpia can increase your ROI.](https://www.trumpia.com/resources/roi-calculator) - [**Best Practices** A list of the most effective techniques for multi-channel marketing.](https://www.trumpia.com/resources/best-practices) - [**How SMS Marketing Works** Step-by-step guide on how our SMS marketing software works for your business.](https://www.trumpia.com/resources/how-sms-marketing-works) - [**FAQ** Get hints and tips on how to run your campaigns.](https://www.trumpia.com/faq) - [**The Ultimate**\\ \\ **SMS Marketing Guide** All you need to know about SMS marketing is right here! Available on PDF version.](https://trumpia.com/blog/sms-marketing-guide/) ## Publications - [**Case Studies** \\ Read about how organizations have used Trumpia to boost sales and engage with audiences.](https://www.trumpia.com/resources/case-studies) - [**White Paper** \\ Read about how we can help deliver better campaign results and return on investment.](https://info.trumpia.com/hubfs/Resource%20Center/WP_All-In-One.pdf) - [**Mobile Marketing Success Kit** \\ Jumpstart your business with our 6 keys to mobile marketing success.](https://www.trumpia.com/resources/mobile-marketing-success-kit) - [**Access Control** \\ Product Brief](https://info.trumpia.com/hubfs/Resource%20Center/Access_Control.pdf) - [**Complete Mobile Messaging & Marketing Automation Software** \\ Product Brief](https://info.trumpia.com/hubfs/Complete%20Mobile%20Messaging_2019-0722.pdf) - [**Marketing Automation** \\ Product Brief](https://info.trumpia.com/hubfs/Resource%20Center/Marketing_Automation.pdf) - [**Multi-Channel Automation Summary** \\ Product Brief](https://info.trumpia.com/hubfs/Resource%20Center/Multi-Channel_Automation_Summary.pdf) - [**Multi-Location Enterprise** \\ Product Brief](https://www.trumpia.com/resources/Multi-Location_Enterprise_2017_.pdf) - [**Internal Communication Success Kit** \\ Bolster internal communications with mobile messaging.](https://www.trumpia.com/resources/internal-communication-success-kit) Ask Us A Question Or Call Us at 1-888-707-3030 First Name\* Last Name\* Email\* Phone Number\* Organization Name What can we help you with? Promo Code Search Keyword Lead Type - Subject Referer Support UID Google Cookie Info Button Clicked From Searched From UTM Source UTM Medium UTM Content UTM Term Campaign ID Keyword ID AD Group ID Match Type Network Device GCLID MSCLKID Partnerstack Customer Key Partnerstack Lead Key Partnerstack Partner Key td.doubleclick.net # This site can’t be reached The webpage at **https://td.doubleclick.net/td/ga/rul?tid=G-3T2LJSW4XT&gacid=617978488.1741823657>m=45je53c0v9100893675z8810340901za200&dma=0&gcd=13l3l3l3l1l1&npa=0&pscdl=noapi&aip=1&fledge=1&frm=0&tag\_exp=102482433~102587591~102640600~102717422~102788824~102791784~102814059~102825837&z=1948622748** might be temporarily down or it may have moved permanently to a new web address. 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[Auto Response](https://www.trumpia.com/product/core-features/auto-response) - [Contact Removal and Cleanup](https://www.trumpia.com/product/core-features/contact-removal-and-cleanup) - [Data Capture](https://www.trumpia.com/product/core-features/data-capture) - [Import Contacts](https://www.trumpia.com/product/core-features/import-contacts) - [Landline Texting](https://www.trumpia.com/product/core-features/landline-texting) - [Mass Texting](https://www.trumpia.com/product/core-features/mass-texting) - [text Keywords](https://www.trumpia.com/product/core-features/text-keywords) - [Online Sign-up Pages](https://www.trumpia.com/product/core-features/online-sign-up-pages) - [QR Codes](https://www.trumpia.com/product/core-features/qr-codes) - [Report Manager](https://www.trumpia.com/product/core-features/report-manager) - [Send From Phone](https://www.trumpia.com/product/core-features/send-from-phone) - [Shuffle Responder](https://www.trumpia.com/product/core-features/shuffle-responder) - [SMS Coupons](https://www.trumpia.com/product/core-features/sms-coupons) - [Text-to-Screen](https://www.trumpia.com/product/core-features/text-to-screen) - [Text-to-Vote](https://www.trumpia.com/product/core-features/text-to-vote) - [Two-Way Texting / 1-to-1 Texting](https://www.trumpia.com/product/core-features/two-way-texting-1-to-1-texting) - [Yes/No Response](https://www.trumpia.com/product/core-features/yes-no-response) - [AI Message Generator](https://www.trumpia.com/product/ai-message-generator) - [Bulk SMS Services](https://www.trumpia.com/bulk-sms) ### [Automation](https://www.trumpia.com/product/automation-text-messaging) - [Automated Workflows](https://www.trumpia.com/product/automation/automated-workflows) - [Drip Campaigns](https://www.trumpia.com/product/automation/drip-campaigns) - [Integrations](https://www.trumpia.com/product/automation/integrations) - [Lead Scoring](https://www.trumpia.com/product/automation/lead-scoring) - [Smart Targeting](https://www.trumpia.com/product/automation/smart-targeting) - [Tracking](https://www.trumpia.com/product/automation/tracking) ### [Omni-Channel](https://www.trumpia.com/product/omni-channel) - [Email](https://www.trumpia.com/product/omni-channel/email) - [MMS](https://www.trumpia.com/product/omni-channel/mms) - [SMS](https://www.trumpia.com/product/omni-channel/sms) - [Voice](https://www.trumpia.com/product/omni-channel/voice) ### [Enterprise](https://www.trumpia.com/product/enterprise) - [Branding](https://www.trumpia.com/product/enterprise/branding) - [Integrations](https://www.trumpia.com/product/automation/integrations) - [Report Manager](https://www.trumpia.com/product/core-features/report-manager) - [Sub-Accounts](https://www.trumpia.com/product/enterprise/sub-accounts) ### [Short/Long Code Options](https://www.trumpia.com/product/short-long-code-options) ## API ### [Overview](https://www.trumpia.com/api/overview) ### [Use Cases](https://www.trumpia.com/api/use-cases) ### [Pricing](https://www.trumpia.com/api/pricing-contact) - [Short Code](https://www.trumpia.com/short-code) - [Long Code](https://www.trumpia.com/product/short-long-code-options) ### [FAQ](https://www.trumpia.com/api/faq) ### Documentation - [Infrastructure](https://www.trumpia.com/api/infrastructure) - [REST](https://classic.trumpia.com/api/docs/rest/overview.php) - [HTTP](https://classic.trumpia.com/api/docs/http/overview.php) - [SDK](https://classic.trumpia.com/api/docs/sdk/overview.php) ### [Two-Factor Authentication](https://www.trumpia.com/api/two-factor-authentication) ## Solutions ### [Why Trumpia](https://www.trumpia.com/solutions/why-trumpia) ### [Departments](https://www.trumpia.com/solutions/use-cases) - [Accounting / Billing](https://www.trumpia.com/solutions/use-cases/accounting-billing-departments) - [Critical Alerts](https://www.trumpia.com/solutions/use-cases/critical-alerts) - [Customer Service](https://www.trumpia.com/solutions/use-cases/customer-service) - [HR: Employee Communications](https://www.trumpia.com/solutions/use-cases/hr-employee-communications) - [I.T. Departments](https://www.trumpia.com/solutions/use-cases/it-departments) - [Marketing Departments](https://www.trumpia.com/solutions/use-cases/marketing-departments) - [Recruiting](https://www.trumpia.com/solutions/use-cases/recruiting-departments) - [Sales](https://www.trumpia.com/solutions/use-cases/sales-departments) - [Shift Management](https://www.trumpia.com/solutions/use-cases/shift-management) ### [Industries](https://www.trumpia.com/solutions/use-cases\#industries) - [Automotive](https://www.trumpia.com/solutions/use-cases/auto-auctions) - [Auto Dealerships](https://www.trumpia.com/solutions/use-cases/auto-dealerships) - [Clubs/Promoters](https://www.trumpia.com/solutions/use-cases/clubs-promoters) - [Church](https://www.trumpia.com/solutions/use-cases/church) - [Education (K-12)](https://www.trumpia.com/solutions/use-cases/education-k-12) - [Government](https://www.trumpia.com/solutions/use-cases/government) - [Financial Services](https://www.trumpia.com/solutions/use-cases/financial-services) - [Fitness Centers](https://www.trumpia.com/solutions/use-cases/fitness-centers) - [Franchises](https://www.trumpia.com/solutions/use-cases/franchises) - [Food & Beverages](https://www.trumpia.com/solutions/use-cases/food-and-beverages) - [Higher Education](https://www.trumpia.com/solutions/use-cases/higher-education) - [Hotels & Hospitality](https://www.trumpia.com/solutions/use-cases/hotel-hospitality) - [Insurance Agencies](https://www.trumpia.com/solutions/use-cases/insurance-agencies) - [Marketing Agencies](https://www.trumpia.com/solutions/use-cases/marketing-agencies) - [Media & Entertainment](https://www.trumpia.com/solutions/use-cases/media-and-entertainment) - [Medical Offices](https://www.trumpia.com/solutions/use-cases/medical-offices) - [Military Bases](https://www.trumpia.com/solutions/use-cases/military-bases) - [Nonprofit Organizations](https://www.trumpia.com/solutions/use-cases/nonprofit-organizations) - [Political Campaigns](https://www.trumpia.com/solutions/use-cases/political-campaigns) - [Property Management](https://www.trumpia.com/solutions/use-cases/property-management) - [Real Estate](https://www.trumpia.com/solutions/use-cases/real-estate) - [Retail](https://www.trumpia.com/solutions/use-cases/retail) - [Staffing Agencies](https://www.trumpia.com/solutions/use-cases/staffing-agencies) - [Unions](https://www.trumpia.com/solutions/use-cases/unions) - [Utilities](https://www.trumpia.com/solutions/use-cases/utilities) ## Pricing ### [Trumpia Plans](https://www.trumpia.com/pricing-plans) ### [Credit Cost by Feature](https://www.trumpia.com/pricing/credit-cost-by-feature) ### [Credit Cost by Country](https://www.trumpia.com/pricing/credit-cost-by-country) ### [API](https://www.trumpia.com/api/pricing-contact) ### [Whitelabel Resellers](https://www.trumpia.com/partner-programs/whitelabel-reseller) ## Professional Services ### [Overview](https://www.trumpia.com/professional-services) ### [Custom Integrations](https://www.trumpia.com/professional-services/custom-integrations) ## Resources ### [Resources Center](https://www.trumpia.com/resources) ### [Case Studies](https://www.trumpia.com/resources/case-studies) - [87th Force Support Squadron](https://www.trumpia.com/resources/case-studies/87th-force-support-squadron) - [100k Opportunities Initiative](https://www.trumpia.com/resources/case-studies/chicago-100k) - [Ab+c Creative Intelligence](https://www.trumpia.com/resources/case-studies/abc-creative-intelligence) - [Armory Survival Gear](https://www.trumpia.com/resources/case-studies/armory-survival-gear) - [Attic](https://www.trumpia.com/resources/case-studies/attic) - [Aveda Institute Douglas J](https://www.trumpia.com/resources/case-studies/douglas-j) - [Chick-fil-A](https://www.trumpia.com/resources/case-studies/chick-fil-a) - [Ekko Church](https://www.trumpia.com/resources/case-studies/ekko-church) - [Extreme Mustang Makeover](https://www.trumpia.com/resources/case-studies/extreme-mustang-makeover) - [Gospel Truth Magazine](https://www.trumpia.com/resources/case-studies/gospel-truth-magazine) - [Hankook Tire](https://www.trumpia.com/resources/case-studies/hankook-tires) - [HighFive Frozen Yogurt](https://www.trumpia.com/resources/case-studies/highfive-yogurt) - [InJoy](https://www.trumpia.com/resources/case-studies/injoy) - [Iowa State University](https://www.trumpia.com/resources/case-studies/iowa-state-university) - [Jack’s Surf Boards](https://www.trumpia.com/resources/case-studies/jacks-surfboards) - [Jamba Juice](https://www.trumpia.com/resources/case-studies/jamba-juice) - [Jon Beaupre of CSULA](https://www.trumpia.com/resources/case-studies/professor-jon-beaupre-of-csula) - [Jump A Roos](https://www.trumpia.com/resources/case-studies/jump-a-roos) - [Katch](https://www.trumpia.com/resources/case-studies/katch) - [Longwood University](https://www.trumpia.com/resources/case-studies/longwood-university) - [Mariners Church](https://www.trumpia.com/resources/case-studies/mariners-church) - [McConnell Air Force Base](https://www.trumpia.com/resources/case-studies/mcconnell-air-force-base) - [Michael C. Fina](https://www.trumpia.com/resources/case-studies/michael-c-fina) - [Morellifit](https://www.trumpia.com/resources/case-studies/morellifit) - [Napa Valley Wine Train](https://www.trumpia.com/resources/case-studies/napa-valley-wine-train) - [NHN Entertainment](https://www.trumpia.com/resources/case-studies/nhn-entertainment) - [OPLIN](https://www.trumpia.com/resources/case-studies/oplin) - [Omni Hotel & Resorts](https://www.trumpia.com/resources/case-studies/omni-hotels) - [Pasco Fire Department](https://www.trumpia.com/resources/case-studies/pasco-fire-department) - [Pointburst](https://www.trumpia.com/resources/case-studies/pointburst) - [RMG Mall Media](https://www.trumpia.com/resources/case-studies/rmg-mall-media) - [Seets](https://www.trumpia.com/resources/case-studies/seets) - [Soldier’s Angels](https://www.trumpia.com/resources/case-studies/soldiers-angels) - [Sonoma State University](https://www.trumpia.com/resources/case-studies/sonoma-state-university) - [Super One Foods](https://www.trumpia.com/resources/case-studies/super-one-foods) - [The Teen Project](https://www.trumpia.com/resources/case-studies/the-teen-project) - [UIC Housing](https://www.trumpia.com/resources/case-studies/uic) - [University of Wisconsin Help](https://www.trumpia.com/resources/case-studies/university-of-wisconsin-help) - [US Open](https://www.trumpia.com/resources/case-studies/us-open) - [YMCA](https://www.trumpia.com/resources/case-studies/ymca) ### [Video Library](https://www.trumpia.com/resources/video-library) ### [Best Practices](https://www.trumpia.com/resources/best-practices) ### [TCPA & CTIA](https://www.trumpia.com/resources/tcpa-and-ctia) ### [Mobile Marketing Success Kit](https://www.trumpia.com/resources/mobile-marketing-success-kit) ### [ROI Calculator](https://www.trumpia.com/resources/roi-calculator) ### [How SMS Marketing Works](https://www.trumpia.com/resources/how-sms-marketing-works) ## Partner Program ### [Whitelabel Reseller](https://www.trumpia.com/partner-programs/whitelabel-reseller) ### [Reseller Resources](https://www.trumpia.com/partner-programs/reseller-resources) - [Being a Trumpia Reseller](https://www.trumpia.com/reseller-resources) - [QuickStart Guide](https://www.trumpia.com/reseller-resources/ResellerQuickStartGuide.pdf) - [FAQ](https://www.trumpia.com/reseller-resources/faq) - [Configure Account & System Settings](https://www.trumpia.com/reseller-resources/configure-account-system-settings) - [Set-up Affifliates & Promo Codes](https://www.trumpia.com/reseller-resources/set-up-affiliates-promo-codes) - [Set-up Google Analytics](https://www.trumpia.com/reseller-resources/set-up-google-analytics) - [Create Account Email Addresses](https://www.trumpia.com/reseller-resources/create-account-email-addresses) - [Telescripts](https://www.trumpia.com/reseller-resources/telescripts) - [Promo Videos](https://www.trumpia.com/reseller-resources/promo-videos) - [Email Templates](https://www.trumpia.com/reseller-resources/email-templates) - [Webinars](https://www.trumpia.com/reseller-resources/webinars) - [Whitepaper & Guides](https://www.trumpia.com/reseller-resources/whitepaper-guides) - [Vertical Industry Powerpoints](https://www.trumpia.com/reseller-resources/vertical-industry-powerpoints) - [White-Labeled Tutorial Videos](https://www.trumpia.com/reseller-resources/white-labeled-tutorial-videos) - [Text Credit Use Summary](https://www.trumpia.com/reseller-resources/text-credit-use-summary) - [Configuring Dual Domains](https://www.trumpia.com/reseller-resources/configuring-dual-domains) - [Login & Signup Bar HTML Files](https://www.trumpia.com/reseller-resources/WLW_POST_SIGNUP-SIGNIN-ForgotPassword.zip) - [MMA Best Practices](https://www.trumpia.com/reseller-resources/MMA-Consumer-Best-Practices-2012-(most-updated).pdf) - [Activate a DSP Email Server](https://www.trumpia.com/reseller-resources/activate-a-dsp-email-server) ### [Affiliate Program](https://www.trumpia.com/partner-programs/affiliate-program) ## About Us ### [Our Company](https://www.trumpia.com/about-us/our-company) ## [FAQ](https://www.trumpia.com/faq) ## [Terms of Use](https://www.trumpia.com/terms-of-use) ## [Privacy Policy](https://www.trumpia.com/privacy-policy) ## [Anti-Spam Policy](https://www.trumpia.com/anti-spam-policy) ## [Sitemap](https://www.trumpia.com/sitemap) ## [Log In](https://responsive.trumpia.com/account/login) ## [Blog](https://trumpia.com/blog/) ## Contact Us ### [Contact Form](https://www.trumpia.com/contact-us) ### [Book Live Demo](https://www.trumpia.com/book-live-demo) | | | | --- | --- | | | | ![](https://bat.bing.com/action/0?ti=5660485&tm=gtm002&Ver=2&mid=ace473d8-db29-4427-aca0-93eef726655a&bo=1&sid=4ef3c530ff9d11efbde201b24a539240&vid=4ef42850ff9d11efaf3b3104ee3181bc&vids=1&msclkid=N&pi=918639831&lg=en-US&sw=1280&sh=1024&sc=24&tl=Sitemap%20%7C%20Texting%20Software%20for%20SMS%20Marketing%20%7C%20Trumpia&kw=trumpia&p=https%3A%2F%2Fwww.trumpia.com%2Fsitemap&r=<=1738&evt=pageLoad&sv=1&cdb=AQAQ&rn=117238) ## SMS Survey Solutions - Product - SMS Surveys # Text Message Surveys ## The Leading SMS Survey System [Sign Up Free](https://responsive.trumpia.com/account/signup) [Book Demo](https://www.trumpia.com/sms-survey#) ![](https://rs.trumpia.com/images/common/popupImg.png) - ![99cent store](https://rs.trumpia.com/images/roll_logo/99centstore.svg) - ![COSTCO WHOLESALE](https://rs.trumpia.com/images/roll_logo/logo_Costco.svg) - ![FEMA](https://rs.trumpia.com/images/roll_logo/logo_FEMA.svg) - ![7 ELEVEN](https://rs.trumpia.com/images/roll_logo/logo_7Eleven.svg) - ![GM](https://rs.trumpia.com/images/roll_logo/gm.svg) - ![Toyota](https://rs.trumpia.com/images/roll_logo/toyota.svg) - ![Ford](https://rs.trumpia.com/images/roll_logo/ford.svg) - ![LG](https://rs.trumpia.com/images/roll_logo/LG.svg) - ![McDonalds](https://rs.trumpia.com/images/roll_logo/McDonalds.svg) - ![Hyatt](https://rs.trumpia.com/images/roll_logo/Hyatt.svg) - ![BaltimoreRavens](https://rs.trumpia.com/images/roll_logo/logo_BaltimoreRavens.svg) - ![Texas AnM University](https://rs.trumpia.com/images/roll_logo/TexasAnMUniversity.svg) - ![OMNI HOTELS & RESORTS](https://rs.trumpia.com/images/roll_logo/logo_omnihotel.svg) - ![NJ](https://rs.trumpia.com/images/roll_logo/logo_njstate.svg) - ![State of New York](https://rs.trumpia.com/images/roll_logo/StateofNewYork.svg) - ![JPM organ Chase](https://rs.trumpia.com/images/roll_logo/JPMorganChase.svg) - ![US Air Force](https://rs.trumpia.com/images/roll_logo/USAirForce.svg) - ![US Navy](https://rs.trumpia.com/images/roll_logo/USNavy.svg) - ![ICBC](https://rs.trumpia.com/images/roll_logo/ICBC.svg) - ![99cent store](https://rs.trumpia.com/images/roll_logo/99centstore.svg) - ![COSTCO WHOLESALE](https://rs.trumpia.com/images/roll_logo/logo_Costco.svg) - ![FEMA](https://rs.trumpia.com/images/roll_logo/logo_FEMA.svg) - ![7 ELEVEN](https://rs.trumpia.com/images/roll_logo/logo_7Eleven.svg) - ![GM](https://rs.trumpia.com/images/roll_logo/gm.svg) - ![Toyota](https://rs.trumpia.com/images/roll_logo/toyota.svg) - ![Ford](https://rs.trumpia.com/images/roll_logo/ford.svg) - ![LG](https://rs.trumpia.com/images/roll_logo/LG.svg) - ![McDonalds](https://rs.trumpia.com/images/roll_logo/McDonalds.svg) - ![Hyatt](https://rs.trumpia.com/images/roll_logo/Hyatt.svg) - ![BaltimoreRavens](https://rs.trumpia.com/images/roll_logo/logo_BaltimoreRavens.svg) - ![Texas AnM University](https://rs.trumpia.com/images/roll_logo/TexasAnMUniversity.svg) - ![OMNI HOTELS & RESORTS](https://rs.trumpia.com/images/roll_logo/logo_omnihotel.svg) - ![NJ](https://rs.trumpia.com/images/roll_logo/logo_njstate.svg) - ![State of New York](https://rs.trumpia.com/images/roll_logo/StateofNewYork.svg) - ![JPM organ Chase](https://rs.trumpia.com/images/roll_logo/JPMorganChase.svg) - ![US Air Force](https://rs.trumpia.com/images/roll_logo/USAirForce.svg) - ![US Navy](https://rs.trumpia.com/images/roll_logo/USNavy.svg) - ![ICBC](https://rs.trumpia.com/images/roll_logo/ICBC.svg) ![](https://rs.trumpia.com/images/common/popupImg.png) ## What are Text Message Surveys? _Text message surveys are sent to subscribers in order to gain valuable insight and feedback on their experience with your business or organization. Subscribers can either be sent a survey as part of a messaging campaign, or opt themselves in to answer a survey by texting in a mobile keyword. All of their answers are stored in your database so you can analyze and adapt based on their feedback._ _Trumpia's Automated Workflows carry out complex SMS survey campaigns for you, with no coding required. You can even incentivize customers to fill out your surveys by offering them a coupon when they finish, leading to even higher revenue and repeat business. If they rate your organization highly, we can automatically direct them to leave a review on Yelp, Google, or any review site. If they were unsatisfied with your product or service, we won't direct them to leave review, and you can automatically have a text message sent to a manager to reach out._ ### Why the Alternatives to Text Surveys Don't Work It was harder to get customer feedback in the past. Traditional methods like sending paper surveys in the mail never got enough responses to help businesses actually make an impact. Unsolicited phone surveys will also often end up with a customer hanging up on your service reps, and they might even come away annoyed with your business. Email surveys are also tricky, because they may get some responses but they also may end up in a customers spam folder, or worse, having customers unsubscribe from your mailing list. ## Why You Need Text Surveys Here are some statistics that show just how powerful surveys can be when combined with texting. ![](https://rs.trumpia.com/images/doorway/ex4.png) - ### Text Messages Get Seen _98%_ of text messages are read, _compared to_ just _22%_ of emails. This means you have _5x the chance_ of a customer even seeing your survey in the first place. - ### Texting Is Quick _90%_ of texts are opened within 3 minutes. This makes it the _most effective_ way to get customer feedback quickly. - ### Texting Can Get Results According to [Salesforce](https://www.salesforce.com/blog/category/marketing/), 84% of marketers are adapting their strategies to meet customer expectations. - ### Texting Is Commonplace _89%_ of consumers say they want to use text messaging to communicate with a business, but only _48%_ of businesses are equipped to do this. - ### Texting Is Engaging Text reminders and text messaging have an _engagement rate_ that is up to _eight times higher_ than email. ## Why SMS Surveys Work For Businesses ### Get To Know What Your Customers Want You need to stand out in front of the competition to get more customers. One valuable way to do that is to get feedback directly from your customers, and SMS surveys are a great way to learn more. Trumpia's automated SMS surveys can branch based on how customers respond, so you get even better feedback. Plus you can get more responses by offering an incentive like a coupon, leading to even more business! ![SMS surveys allow you to learn more about customers and get better reviews](https://rs.trumpia.com/images/doorway/img_doorway15.png) ## How To Set Up An SMS Survey The process for setting up your text message surveys is relatively easy and painless. From your SMS texting provider's dashboard, you should be able to create and manage your surveys with just a few clicks. - Determine Your Survey's Trigger Complete - Set Some Parameters Complete - Create Your Questions Complete - Determine the Flow Complete - ### Step 1: Determine Your Survey's Trigger The first step is to decide how someone can get this survey. This can include clicking a link in a message or texting a unique mobile keyword to your number. - ### Step 2: Set Some Parameters Next, you'll need to decide some information like how often a person is allowed to take your survey. - ### Step 3: Create Your Questions Obviously the most important part of building a survey is determining what questions you want to ask. With Trumpia, you can ask 3 types of questions: yes/no, multiple choice, or open ended in which the contact is allowed to answer any way they wish. - ### Step 4: Determine the Flow The last step is to decide what happens at certain junctions during the survey. For example, what to do if someone stops answering questions in the middle of the survey. With Trumpia, you can even send different messages based on how the contact responds. So for a multiple choice question for example, if they answer with the first choice, you may want to send them a different message than if they answered with the fourth choice. ## SMS Survey Use Cases In this section we want to cover how different types of businesses and organizations can use text message surveys to reach their customers and get better feedback. This will help businesses and organizations understand how Trumpia customers have effectively used text message surveys to better engage their customers and get an impressive ROI. - ### [_Recruiting_ \- Get Better Information](https://www.trumpia.com/solutions/use-cases/recruiting-departments) Surveys let you ask questions to see if candidates are a good fit and saves you time from scheduling interviews or reading resumes. - Surveys also allow you to poll current employees so you can learn about morale or get suggestions for improvement. - Send a text message survey when a candidate texts in your hiring keyword to learn more about them and their qualifications. - With Trumpia, you can even set it up so only those with the right qualifications get a link to apply for the job. - ### [_Hotels_ \- Boost Your Customer Reviews](https://www.trumpia.com/solutions/use-cases/hotel-hospitality) SMS surveys are the best way to learn about problems with your facilities before they get out of hand and end up on review sites. - Send text surveys with an incentive — like a free breakfast or complimentary valet service. - Use surveys to collect customer information like what season they like to visit your hotel, so you can send them targeted offers. - Sophisticated systems like Trumpia can even send those who said they had a good experience to leave a review on Yelp, while directing unsatisfied customers to contact a manager. - ### [_Real Estate_ \- Find Interested Buyers](https://www.trumpia.com/solutions/use-cases/real-estate) With a simple survey you can learn what buyers are looking for so you only send them openings that fit. - Use surveys to quickly gain information from potential sellers so you can escalate them to the appropriate rep in their region or property type. - Surveys are quick and can be done after an open house to get feedback and learn what your customers think about the property. - Text message surveys allow you to poll existing clients so you can learn about how you can improve your process. - ### [_Restaurants_ \- Get Instant Feedback](https://www.trumpia.com/solutions/use-cases/food-and-beverages) Good reviews are the lifeblood of a restaurant. SMS surveys are a great way to get feedback so you can improve your service. - Send text message surveys to gauge customer satisfaction with your staff and service. - Incentivize patrons to fill out SMS surveys by sending them a coupon once they've completed it. - Automatically send happy diners a link to your Yelp page to leave a review. - ### [_Retail_ \- Get Feedback](https://www.trumpia.com/solutions/use-cases/retail) Generate far more feedback from your customers so you can make sure your stores run smoothly and you are providing the best customer service possible. - Use text surveys to gauge feedback on new products to make sure they meet your standards. - Incentivize customers to answer your survey by offering them coupons upon completion. - Offer the ability to rate their interaction with a location's staff so you can maintain high standards. Ask Us A Question Or Call Us at 1-888-707-3030 First Name\* Last Name\* Email\* Phone Number\* Organization Name What can we help you with? Promo Code Search Keyword Lead Type - Subject Referer Support UID Google Cookie Info Button Clicked From Searched From UTM Source UTM Medium UTM Content UTM Term Campaign ID Keyword ID AD Group ID Match Type Network Device GCLID MSCLKID Partnerstack Customer Key Partnerstack Lead Key Partnerstack Partner Key | | | | --- | --- | | | | ![](https://bat.bing.com/action/0?ti=5660485&tm=gtm002&Ver=2&mid=4b98ea2a-3f1a-43b5-af56-19e19f06899a&bo=1&sid=500bc5a0ff9d11efab470b0f5b9689f2&vid=500bfa80ff9d11ef83d5edd63e2b6985&vids=1&msclkid=N&pi=918639831&lg=en-US&sw=1280&sh=1024&sc=24&tl=Text%20Message%20Survey%20%7C%20Text%20Survey%20Platform&kw=text%20message%20surveys&p=https%3A%2F%2Fwww.trumpia.com%2Fsms-survey&r=<=2002&evt=pageLoad&sv=1&cdb=AQAQ&rn=526288) ## SMS Marketing Solutions # **SMS Campaign** Getting Started With A Text Message Campaign [_WATCH DEMO_](https://www.trumpia.com/resources/video-library) [CONTACT US](https://www.trumpia.com/sms-campaign#) ## What is SMS Campaign? SMS Campaign is a type of marketing tactic used by businesses to engage with their customers with text messages. This is perfect for sending customers updates, offers, or event invitations. Luckily it’s quite easy to get customer opt ins and build your subscriber database. A text message campaign is perfect to understand your customers. Businesses can run fun polls and incentivize them to fill them out by offering a coupon when they complete it. All in all, having a SMS campaign software is a great channel to target customers and generate new leads. ![](https://rs.trumpia.com/images/sms/phone.png) ## Why Text Message Campaigns Matters - ### Text Get Seen Quickly _90%_ of text messages are read within _3 minutes_ of delivery. - ### Texting Increases Engagement Text messages are responded to _7.5x more often_ and _60x_ quicker than emails. - ### Texting is Becoming More Expected _89%_ of consumers say they want to text message to communicate with a business, but only _48%_ of businesses are equipped to do this. - ### Text Get Seen Quickly Over _60%_ of consumers would rather text than call when given the option for customer service. ## How SMS Campaigns Works - ### Collect Contacts Before you can send a message, you need to have contacts opt in to receive them. There are 3 ways to do this: 1\. Mobile keywords allow customers to opt themselves in to your messaging campaigns by texting the keyword into your shortcode. 2\. Online signup pages allow customers to opt in by filling out a form on your website, giving you consent to message them. 3\. Provided you have express written consent from your customers, you can import their contact information into your SMS software. - ### Send Messages Whether it’s a promotion for a new sale or a notification of a price drop, text messages are the most effective way to drive traffic to your brick-and-mortar and online stores. To send a message, log in to your text message software and compose a message. - ### Track Results Tracking your results allows your businesses to view comprehensive analytics and reports on your messaging campaigns in order to make sure they are as effective as possible. ## How Top Industries Use Text Campaigns - ### [SMS for Retail](https://www.trumpia.com/solutions/use-cases/retail) Build your subscriber database and send out promotions to turn a slow day around and keep business booming. Example Text: “20% off all cosmetics today only! Show this text at checkout for a special gift!” - ### [Mass Texting for Universities](https://www.trumpia.com/solutions/use-cases/higher-education) Keeping students and parents in the loop can be a lot of work. Reach out and make sure your announcements get read quickly. Example Text: “FAFSA applications are due next week! Talk to your counselor if you need help finishing it!” - ### [SMS Marketing Campaign for Restaurants](https://www.trumpia.com/solutions/use-cases/food-and-beverages) Send text promotions and reservation reminders, making sure your tables stay full year round. Example Text: “We have Happy Hour all day Friday! 40% off all appetizers when you show this text!” - ### [Marketing](https://www.trumpia.com/sms-campaign\#) Increase in-store traffic and revenue for your clients with mobile coupons and promotions. Example Text: “GRAND OPENING! Visit our new LA location and receive 40% off your first order!” ## Why Customers Love Trumpia - ### Smart Targeting Only Trumpia can send tailored and highly relevant text messages that will double your results and minimize opt-outs. - ### Texting Automation Our software automatically handles your text messaging chores like filtering lists and triggering messages, reducing manual labor and increasing accuracy. - ### Engagement Features Create compelling text marketing campaigns with our host of tools including text-to-join keywords, SMS surveys, and more. - ### Two-Way Texting With Trumpia, you can receive and reply to individual contacts via a two-way text conversation. - ### Text to Landline Text-enable your business’s existing phone number, so customers can text and call the same number. - ### Enterprise Tools Set access rights to contacts and features such as who’s allowed to send SMS messages for different regions, locations, departments, or roles. - ### Number Options Trumpia offers a variety of ways to mass text including short code, toll-free numbers, landline, and the upcoming 10DLC-A2P (coming in 2019). - ### Integrated Messaging Integrate our messages into your applications with our REST and HTTP API’s. We also integrate via hundreds of applications you already use through Zapier. ### Customer Review - McConnell Air Force Base With knowledgeable experts and a deep feature set, Trumpia has truly helped us grow our subscriber base, increase our event attendance, and share valuable information. We couldn't be happier with the results. Tierra Kimble, Marketing Director - ### Custom Integrations Already have an existing CRM? No problem. Trumpia’s powerful API can be integrated to work seamlessly with your existing application. - ### 365 day Support Getting help is never a challenge. Our support team is available to assist in with your questions everyday. Even on holidays. - ### Campaign Consulting Our consulting team is here to help you in meeting your business objectives so you can run a successful SMS campaign. ## List of SMS Campaign Features - [Mass Texting](https://www.trumpia.com/product/core-features/mass-texting) - [Text Keywords](https://www.trumpia.com/product/core-features/text-keywords) - [Landline Texting](https://www.trumpia.com/product/core-features/landline-texting) - [Two-Way Texting](https://www.trumpia.com/product/core-features/two-way-texting-1-to-1-texting) - [Automated Workflows](https://www.trumpia.com/product/automation/automated-workflows) - [Text-to-Screen](https://www.trumpia.com/product/core-features/text-to-screen) - [Text-to-Vote](https://www.trumpia.com/product/core-features/text-to-vote) - [Auto Response](https://www.trumpia.com/product/core-features/auto-response) - [Data Capture](https://www.trumpia.com/product/core-features/data-capture) - [Appointment Reminders](https://www.trumpia.com/product/core-features/appointment-reminders) - [Shuffle Responder](https://www.trumpia.com/product/core-features/shuffle-responder) - [Mobile Coupons](https://www.trumpia.com/product/core-features/sms-coupons) - [Yes/No Response](https://www.trumpia.com/product/core-features/yes-no-response) - [API Integration](https://www.trumpia.com/product/automation/integrations) - [Send from Phone](https://www.trumpia.com/product/core-features/send-from-phone) - [QR Codes](https://www.trumpia.com/product/core-features/qr-codes) ## SMS Marketing Software - Product - SMS Marketing Software # SMS Marketing Software ## See Why Forbes & Fortune 500s Prefer Our SMS Marketing [Sign Up Free](https://responsive.trumpia.com/account/signup) [Book Demo](https://www.trumpia.com/sms-marketing#) ![](https://rs.trumpia.com/images/common/popupImg.webp) - ![99cent store](https://rs.trumpia.com/images/roll_logo/99centstore.svg) - ![COSTCO WHOLESALE](https://rs.trumpia.com/images/roll_logo/logo_Costco.svg) - ![FEMA](https://rs.trumpia.com/images/roll_logo/logo_FEMA.svg) - ![7 ELEVEN](https://rs.trumpia.com/images/roll_logo/logo_7Eleven.svg) - ![GM](https://rs.trumpia.com/images/roll_logo/gm.svg) - ![Toyota](https://rs.trumpia.com/images/roll_logo/toyota.svg) - ![Ford](https://rs.trumpia.com/images/roll_logo/ford.svg) - ![LG](https://rs.trumpia.com/images/roll_logo/LG.svg) - ![McDonalds](https://rs.trumpia.com/images/roll_logo/McDonalds.svg) - ![Hyatt](https://rs.trumpia.com/images/roll_logo/Hyatt.svg) - ![BaltimoreRavens](https://rs.trumpia.com/images/roll_logo/logo_BaltimoreRavens.svg) - ![Texas AnM University](https://rs.trumpia.com/images/roll_logo/TexasAnMUniversity.svg) - ![OMNI HOTELS & RESORTS](https://rs.trumpia.com/images/roll_logo/logo_omnihotel.svg) - ![NJ](https://rs.trumpia.com/images/roll_logo/logo_njstate.svg) - ![State of New York](https://rs.trumpia.com/images/roll_logo/StateofNewYork.svg) - ![JPM organ Chase](https://rs.trumpia.com/images/roll_logo/JPMorganChase.svg) - ![US Air Force](https://rs.trumpia.com/images/roll_logo/USAirForce.svg) - ![US Navy](https://rs.trumpia.com/images/roll_logo/USNavy.svg) - ![ICBC](https://rs.trumpia.com/images/roll_logo/ICBC.svg) - ![99cent store](https://rs.trumpia.com/images/roll_logo/99centstore.svg) - ![COSTCO WHOLESALE](https://rs.trumpia.com/images/roll_logo/logo_Costco.svg) - ![FEMA](https://rs.trumpia.com/images/roll_logo/logo_FEMA.svg) - ![7 ELEVEN](https://rs.trumpia.com/images/roll_logo/logo_7Eleven.svg) - ![GM](https://rs.trumpia.com/images/roll_logo/gm.svg) - ![Toyota](https://rs.trumpia.com/images/roll_logo/toyota.svg) - ![Ford](https://rs.trumpia.com/images/roll_logo/ford.svg) - ![LG](https://rs.trumpia.com/images/roll_logo/LG.svg) - ![McDonalds](https://rs.trumpia.com/images/roll_logo/McDonalds.svg) - ![Hyatt](https://rs.trumpia.com/images/roll_logo/Hyatt.svg) - ![BaltimoreRavens](https://rs.trumpia.com/images/roll_logo/logo_BaltimoreRavens.svg) - ![Texas AnM University](https://rs.trumpia.com/images/roll_logo/TexasAnMUniversity.svg) - ![OMNI HOTELS & RESORTS](https://rs.trumpia.com/images/roll_logo/logo_omnihotel.svg) - ![NJ](https://rs.trumpia.com/images/roll_logo/logo_njstate.svg) - ![State of New York](https://rs.trumpia.com/images/roll_logo/StateofNewYork.svg) - ![JPM organ Chase](https://rs.trumpia.com/images/roll_logo/JPMorganChase.svg) - ![US Air Force](https://rs.trumpia.com/images/roll_logo/USAirForce.svg) - ![US Navy](https://rs.trumpia.com/images/roll_logo/USNavy.svg) - ![ICBC](https://rs.trumpia.com/images/roll_logo/ICBC.svg) ![A Trumpia whitelabel reseller gives a speech to his clients at a conference](https://rs.trumpia.com/images/common/popupImg.webp) ## What is SMS Marketing? SMS Marketing is a term commonly used to describe a mass communication technique via texting that can power both marketing and non-marketing use cases. As the name suggests, it is commonly used to send promotional messages about products and services, special offers, or invitations to events. However, text messaging is not limited to marketing promotions. Many people use the same technology to communicate with employees, partners, and members, including churches and non-profit organizations. - Why SMS ![A marketer sending an SMS blast](https://rs.trumpia.com/images/doorway/webp/img-sms00.webp) This is by far the most cost effective way for businesses or nonprofits to reach their customers and build an audience, leading to higher revenue and subscriber loyalty. That's because SMS messages have a 98% read rate, five times higher than email. Email may be cheaper to send per-message basis but not many people will really open it or read it. - Why Trumpia ![Two people having a text conversation](https://rs.trumpia.com/images/doorway/webp/img-sms01.webp) Trumpia is the leading SMS marketing software on the market. Instead of a collection of disjointed features and manual chores, Trumpia has a fully automated suite that allows you to carry out complicated tasks with automated workflows and do things that would be impossible without automation. But don't take our word for it, read why Forbes has named Trumpia the top SMS marketing software [here](https://www.trumpia.com/resources/forbes)! ### Use Cases For SMS Marketing - ![Boost Sales](https://rs.trumpia.com/images/doorway/webp/img_tp_card35.webp) ### Boost Sales Businesses can send exclusive coupons, discount codes, or limited-time offers via SMS to their subscribers. This can encourage customers to make a purchase or visit an online or brick-and-mortar store. - ![Automated messages allow you to reschedule missed appointments](https://rs.trumpia.com/images/doorway/webp/img_tp_card37.webp) ### Alerts & Reminders SMS messages can be sent to remind customers about upcoming events, appointments, sales, new arrivals, or expiring offers. It can also be used to send invitations to exclusive events for loyal customers. - ![](https://rs.trumpia.com/images/doorway/webp/img_tp_card39.webp) ### Internal Use Cases While SMS messaging is very effective for marketing, it also has a variety of internal use cases, like sending employees reminders, benefits and HR information, schedules, and critical alerts. - ![Text messages can include a mobile coupon.](https://rs.trumpia.com/images/doorway/webp/img_tp_card36.webp) ### Event and Promotions SMS software can be extremely effective for sending reminders for upcoming events like sales. You can also send promotional messages to different segments of your subscribers in order to drive more in-store and online traffic. - ![Image of Two-factor authentication protecting login information](https://rs.trumpia.com/images/doorway/webp/img_tp_card38.webp) ### Customer Surveys and Feedback SMS can be an effective way to gather customer feedback or conduct surveys. You get more responses than email surveys, and it's far faster. Short surveys can be sent via text messages, allowing customers to provide their opinions and insights while on the go and quickly. - ![SMS messages are great for alerting people during critical events](https://rs.trumpia.com/images/doorway/webp/img_tp_card40.webp) ### Critical Alerts There is nothing faster than an SMS update when a critical situation like a natural disaster or safety incident occurs. FEMA, for example, uses Trumpia for disaster communication throughout the year. ## What Makes Trumpia's SMS Marketing Software an Industry Leader ![Automated texting can handle customer interactions for you](https://rs.trumpia.com/images/doorway/webp/img_doorway37.webp) ### Collect More Information & Target Messages If you're sending irrelevant messages, you risk customers opting out and missing out on important promotions and sales alerts. Trumpia's intelligent software offers tools to help you collect customer information ( [Data Capture](https://www.trumpia.com/product/core-features/data-capture)) automatically and use it to target promotions ( [Smart Targeting](https://www.trumpia.com/product/automation/smart-targeting)). This can lead to a dramatic rise in revenue while also preventing opt-outs because customers are only seeing messages that are relevant to them. ### Automate Your Communications As your organization grows, you likely have less and less time to manually carry out campaigns yourself. Trumpia's [Automated Workflows](https://www.trumpia.com/product/workbench-text-message-workflow) takes this off your plate by running campaigns for you, like sending reminders to redeem a coupon a week before they expire to only those who haven't redeemed it yet. Our workflow builder ( [Workbench](https://www.trumpia.com/product/workbench-text-message-workflow)) allows you to build workflows in minutes, or you can use one of our proven pre-built workflows and quickly customize to meet your needs. The possibilities are endless with automation. ![Automated workflows can carry out marketing campaigns automatically](https://rs.trumpia.com/images/doorway/img_doorway35.svg) ![Customize Your Own Workflows](https://rs.trumpia.com/images/doorway/img_doorway43.svg) ### Customize Your Own Workflows Instead of one-size-fits-all interactions, Trumpia allows you to create completely custom-tailored automated workflows, without requiring a programming team. You can drag-and-drop to easily build out a workflow to meet your business needs, or use one of our proven pre-built workflows and quickly adapt it to your needs, saving repetitive chores and reducing human errors. ### Use Multi-Channel Communications To Reach Your Entire Audience Trum·pia gives you a [multi-channel platform](https://www.trumpia.com/product/omni-channel), combining traditional and proven communication channels like email with newer and more wide-reaching methods like mass texting and the ability to send MMS messages. Even better, our platform is integrated so you don't send repetitive messages, and you can even automatically send messages based on the subscriber's channel preferences. ![Use Multi-Channel Communications To Reach Your Entire Audience](https://rs.trumpia.com/images/doorway/img_doorway34.svg) ![Trumpia's software built-in integrations](https://rs.trumpia.com/images/doorway/webp/img_doorway80.webp) ### Personalized Customer Journeys Instead of a collection of isolated SMS marketing features like mass texting, you can build customer journeys with Trumpia; from the initial opt-in and nurturing, to conversion and the feedback loop. No competitor can match what we do because our automated workflows are easy-to-use but also powerful. Our workflows can automatically carry out interactions with every single subscriber, something that would be impossible without automation. ### Customer Service Great software is nothing without great service. Whether it's a technical question or seeking advice about campaigns or compliance, you need a text marketing software that has real live support. Trumpia's support team is available 365 days a year, and our average response time is within 9 minutes (during business hours). In addition to support, we have account managers who work with our customers to build winning campaigns as well as advise them on compliance and best messaging practices. ![Trumpia's software built-in integrations](https://rs.trumpia.com/images/doorway/webp/img_doorway81.webp) ![Trumpia's software built-in integrations](https://rs.trumpia.com/images/doorway/img_doorway33.svg) ### Integrate with the Software You're Already Using You're likely already using different applications to run your business, whether it's a cart management software like Shopify, a CRM like Salesforce, or other. Trumpia offers a number of ways for you to integrate with these systems so they work seamlessly together. [See more details on integrations](https://www.trumpia.com/product/automation/integrations). ### Accolades Forbes: "Trumpia is a well-known marketing automation company with A-list clients such as Jamba Juice, Chick-fil-A and Omni Hotels & Resorts. We picked it as the best service for marketing campaigns because its standard plan offers robust automation and targeting features such as drip campaigns, dynamic targeting, link tracking and data capture. Its advanced plans include more intricate marketing features such as auto campaigns, conditioned drip campaigns, real-time targeting and behavior tracking." ![Trumpia's software built-in integrations](https://rs.trumpia.com/images/doorway/img_doorway75.svg) Named Best for Marketing Campaigns by Forbes Advisor - [![Capterra](https://rs.trumpia.com/images/main/capterra.webp)](https://www.trumpia.com/resources/forbes) - [![G2](https://rs.trumpia.com/images/main/g2.webp)](https://www.g2.com/products/trumpia/reviews) - [![Software Advice](https://rs.trumpia.com/images/main/software_advice.webp)](https://edition.cnn.com/2022/02/08/politics/fema-text-to-shelter/index.html) - ![High Performer spring 2024](https://rs.trumpia.com/images/main/g2_highperformer.svg) - ![Best Est. ROI spring 2024](https://rs.trumpia.com/images/main/g2_bestroi.svg) - ![Easiest Setup small business spring 2024](https://rs.trumpia.com/images/main/g2_easiestsetup.svg) - ![Fastest Implementation small business spring 2024](https://rs.trumpia.com/images/main/g2_fastestimplementation.svg) - ![Best Meets Requirements small business spring 2024](https://rs.trumpia.com/images/main/g2_bestmeetsrequirements.svg) - ![Users Love Us](https://rs.trumpia.com/images/main/g2_usersloveus.svg) ### Basics to Look For in An SMS Marketing Software These are the basic requirements you should look for when you want to get started with text marketing. - ### ![End User Tools](https://rs.trumpia.com/images/icon/icoSub38.svg)End User Tools An text marketing software must have all of the modern end user tools. This includes mass texting, keywords, Online signup pages, [MMS](https://www.trumpia.com/product/omni-channel/mms-messaging) picture messaging, two-way messaging, surveys, automated reminders, and reporting. Any service that does not have these basic features is not worth your time or money. ### ![Targeting](https://rs.trumpia.com/images/icon/icoSub24.svg)Targeting Indiscriminate message blasting is not very effective. If you do not target your messages, you risk customers opting out of your campaigns and potentially hurting your image. On top of this, you need a solution like Trumpia that has real-time targeting so your contact lists are always up to date. - ### ![Automation](https://rs.trumpia.com/images/icon/icoSub02.svg)Automation You need at least some form of automation to handle repetitive messaging tasks for you. For instance, a basic auto responder is mandatory, as it lets you respond to customer's and give them information or forward them to the right person. While this level of automation is common, you really should look for more -- like Trumpia. ### ![API + Integrations](https://rs.trumpia.com/images/icon/icoSub54.svg) \+ ![API + Integrations](https://rs.trumpia.com/images/icon/icoSub156.svg)API + Integrations You're likely already using different applications to run your business, whether it's a cart management software like Shopify, a CRM like Salesforce, or others that may require API integrations. Trumpia offers a number of ways for you to integrate with these systems so they work seamlessly together. [See more details on integrations.](https://www.trumpia.com/product/automation/integrations) ## SMS Marketing Success Stories Here are some success stories from Trumpia customers that prove that proper SMS Marketing can make a big difference for your business. ![](https://rs.trumpia.com/images/doorway/webp/story01.webp) Jamba Juice is an American quick-service restaurant and juice bar chain that sells smoothies and other products nationally, and is one of America's favorite brands. Jamba Juice of Bakersfield used mass SMS and QR code campaigns to increase store traffic by 10%. "Trumpia's SMS marketing provides us with the most direct, immediate and affordable way to connect with local residents and quickly build a loyal following. The return on investment we've enjoyed since we began using Trumpia's platform has been tremendous." _Brett Thomas,_ Owner of Jamba Juice Bakersfield![logo](https://rs.trumpia.com/images/doorway/webp/story-logo01.webp) ![logo](https://rs.trumpia.com/images/doorway/webp/story02.webp) Katch is an award winning software company, best known for enabling brands to engage and monetize website visitors. Katch uses SMS to help their insurance provider client achieve a 15% conversion rate from all leads. "Trumpia's Auto Campaigns are far more efficient, especially since there is currently only one team member here who's in charge of the platform. It also makes the time in which we re-market to the individual instant, rather than waiting a full day to re-market in a bulk send." _Adrian Nam,_ Senior Marketing Manager at Katch, LLC![logo](https://rs.trumpia.com/images/doorway/webp/story-logo02.webp) ## How to Get Started: It's as easy as _1-2-3_ - Create a Way to Sign Up Complete - Send Your Message Complete - Analyze Complete - ### Step 1: Create a way to sign up Once you [sign up](https://responsive.trumpia.com/account/signup) for a text marketing software, the first step is to create a way for customers to opt in to receive your messages. There are 3 common ways to do this. - [Text keyword](https://www.trumpia.com/product/core-features/text-keywords) allow customers to opt themselves into your messaging campaigns by texting the keyword to your number. Trumpia will automatically capture their phone number, so you can message them later. - Online signup pages allow customers to opt in by filling out a form on your website, giving you consent to message them as well as their contact information. - Provided you have express written consent from your customers that they want to receive messages from you, you can import or manually add their contact information into your Trumpia database. - ### Step 2: Send Your Message This step may be as simple as logging in to your account and composing your message. Depending upon the system you are using, you could even do things like schedule the message to be sent at a later date & time, target your message to a specific subset of contacts, or insert shortened links for your customers to click. - ### Step 3: Analyze Once you've sent your message, your service provider should be able to give you statistics on things like engagement and open rates. This way, you can gauge how your campaigns are doing, what went right, and what may need some tuning. ## SMS Marketing Compliance Overview There are many rules and regulations that dictate proper practices when using SMS in marketing. It's very important to stay compliant with these, as failure to do so can often result in fines and the deprovisioning of your texting code. - ### Don't Send Unwanted Messages (AKA Spam) Sending messages to customers without their consent is not only a bad practice, it's illegal! Unlike email, you have to receive a customer's explicit consent in order to start texting them. Luckily, along with the proper disclosures, mobile keywords and OSPs automatically get that consent for you. - ### Don't Send Texts at the Wrong Time Of course, timing is imperative when you're sending an alert that needs instant attention or a message about a particular event like your holiday promotion. But sending a message too early or too late in the day can alienate your customers and lead to mass opt-outs. [See More Dos and Don'ts](https://trumpia.com/blog/sms-marketing-guide/#SMS-marketing-tips-dos-donts) ## SMS Marketing Frequently Asked Questions How much does SMS marketing cost? It's very cost effective, as SMS messages [cost](https://www.trumpia.com/pricing-plans) only a fraction of a cent per message. If you choose an SMS marketing software like Trumpia you can also pair SMS messages with [MMS](https://www.trumpia.com/product/omni-channel/mms-messaging) and email marketing to get even further results. What is an Online Signup Page? An online signup page, or OSP for short, allows you to opt subscribers into your marketing campaigns by filling out a form online. OSPs are a great way to collect more information from a subscriber like their name, interests, birthday, etc. What is Landline Texting? Landline Texting (also known as text to landline) enables your business's existing landline or toll-free number to send and receive text messages. This way, people can get immediate interaction with your business without interrupting their busy day by being stuck on a long phone call or playing email tag. This also lets you only advertise a single number in your collateral, rather than one number for calls and a different number for texts. How Can I Grow My Subscribers Lists With SMS Marketing? The biggest thing to keep track of is that you must obtain explicit consent from subscribers before adding them to your lists of subscribers. This consent can be obtained through opt-in mechanisms such as SMS keywords, online forms, text-to-join campaigns, or written consent forms. To further grow your list you can offer incentives or exclusive content to encourage people to subscribe to your SMS marketing messages. This could include special discounts, promotions, or access to early releases or limited-time offers. What are text keywords for SMS Marketing? A text keyword is a word or phrase you select for your customers to text in order to subscribe for your alerts. When a customer texts in your keyword, your software will automatically capture their phone number and store it in your database. In an ad reading, “Text ‘DEALS' to 12345 to join our mobile alert program, ”DEALS” is the mobile keyword. What are Short Codes used for in SMS marketing? Short codes are 5- to 6-digit numbers that are exclusively for text messaging and SMS marketing. This means these numbers cannot be called. They are “short”, easier to remember, easy to text on the go, and allow for high throughput messaging. What is an MMS message in text marketing? Multimedia Messaging Service (MMS) messages enable you to send pictures and videos, making them great for grabbing your audience's attention and keeping your text marketing fun and engaging. Is SMS Marketing Legal? Absolutely. In the United States, it is regulated by the Telephone Consumer Protection Act ( [TCPA](https://www.trumpia.com/resources/tcpa-and-ctia)) and the CAN-SPAM Act. The TCPA requires businesses to get and maintain explicit consent from recipients before they can send them SMS messages. These regulations also set requirements for message content, identification, and opt-out procedures. The CAN-SPAM Act mostly applies to email, but it also includes provisions related to text messages. To read more about Trumpia's spam policy please click [here](https://www.trumpia.com/anti-spam-policy). What is the Best Time to Send Marketing SMS Messages? There is a debate between many experts, but in general the time that is accepted as best is between 1pm - 5pm in the time zone your recipient lives in. This has been found to increase the likelihood they click on your links, thus leading to a higher chance they purchase from your company, or at the very least see your products or services and potentially purchase in the future. ## Trumpia Privacy Policy # Privacy Policy - _+_ If you are opting-in to become a subscriber of a Trumpia user via an online sign-up page or mobile keyword powered by Trumpia, [please click here.](https://www.trumpia.com/privacy-policy#) **This online sign-up page or mobile keyword is powered by [_Trumpia._](https://trumpia.com/)** By providing your contact information via an online signup page or mobile keyword, you (the "subscriber") are subscribing to the distribution list(s) managed by the Trumpia user. By subscribing, you are giving explicit permission to this user to send you messages via Trumpia’s service. To begin receiving messages from this subscription, each form of contact information provided may be verified. Standard text messaging & data rates from your wireless carrier apply. ## Information Collection and Your Privacy Your contact information is collected by the Trumpia user on an opt-in basis in two ways: - Trumpia users can collect your first name, last name, phone number, email address, and other custom data when you willingly subscribe to the Trumpia user’s online sign-up page (“OSP”). - Trumpia users can also collect your mobile number when you text the Trumpia user's mobile keyword to their registered code or phone number. Certain SMS text features enable the collection of name, email address, or other customized information by asking you to reply via SMS texts with specific information. **NOTE:** Message and data rates may apply. **NOTE:** The Trumpia service is not intended for children under 13, and Trumpia does not knowingly collect information from children under the age of 13. Some Trumpia users may classify and age gate their message content for recipients who are 21 years of age or older. Please observe content rating for intended audience before you sign up for any distribution list or mobile keyword. ### Process to Unsubscribe From Trumpia You have the ability to unsubscribe or change your personal subscription settings at any time. To unsubscribe for: - **Email:** If you would like to change your email subscription settings, click on the "Unsubscribe" link at the bottom of any email you receive from a Trumpia user. From here, you may check any of the subscription lists you no longer wish to receive messages from and then click the unsubscribe button. If you would like to block all future emails from this Trumpia user, check the “Block this sender from adding my email address to any other lists in the future.” option on the unsubscribe page and click unsubscribe button. You can also click the ‘Block Sender’ link at the bottom of each email, which removes your contact information and additionally prevents the same list from adding you again. - **Mobile Text from Short Code:** Text STOP to the number that you do not wish to receive messages from. If you wish to re-optin, simply text the keyword again to the short code. Message and data rates may apply. - **Mobile Text from Toll-Free Numbers:** Text STOP to the number that you do not wish to receive messages from. If you wish to re-optin, first send a text with the message “UNSTOP”. Then, send another text containing the keyword to the toll-free number. - **Voice Broadcasts:** Follow the voice instruction/prompt when you receive a broadcast call. Press 7 to unsubscribe from voice broadcast messages. You may also call the Trumpia Unsubscribe Hotline at 1-866-866-0009 to unsubscribe at any time. If you believe that your contact information was collected by a Trumpia user without your consent and would like to report spam, please [click here](https://www.trumpia.com/contact-us?button_clicked_from=/privacy-policy) or call 1-866-866-0009. When reporting the offending organization, please include the contact email address or number that sent you the spam, the username of the sender, and the message or first few sentences of the message that you consider spam. Trumpia will contact the violating sender and audit their messaging practices for a potential correction. Trumpia has a no tolerance [spam policy.](https://www.trumpia.com/anti-spam-policy) ## Your Privacy Trumpia DOES NOT share your name or any contact information (including names, email and telephone number) with others except for the very user whose online sign-up pages or the mobile keywords you used to opt in. You have given them ("Trumpia users") explicit permission to send messages to your contact information when you signed up. If the Trumpia user added or imported your information without your permission, you can block the user from adding or importing it again. If this happened, please report the Trumpia user by calling 1-866-866-0009. Trumpia may use or disclose information about you, including your personal information, under the following circumstances: - To provide you with products and services you request. - To anticipate and resolve problems and conflicts with our products and services. - For verification and authentication purposes in regards to requests or changes of any personal information or data related. - For other purposes communicated to you at the time you provide or authorize the use of your information. - To enforce our Terms of Use and Privacy Policy or other legal agreements. - To outsource any of the tasks referenced in our Terms of Use and Privacy Policy, such as customer service. - In response to a subpoena, court order, or other legal processes. - To establish or exercise our legal rights or defend against legal claims. - To share with a company controlled by, or under common control with Trumpia for any purpose permitted by our Terms of Use and Privacy Policy. - When Trumpia believes such use or disclosure is (a) necessary in order to investigate, prevent, or take action regarding suspected illegal activities, fraud, or situations involving potential threats to the physical safety of any person, or (b) required by law. - In the event of a merger, acquisition, consolidation, divestiture, or bankruptcy of Trumpia. When a Trumpia user sends you messages, the message may include a web beacon. When you click on a link, Trumpia or its user may record this individual behavior to customize special offerings to you. Web beacons collect only limited information, such as a cookie identifier, time and date of a page being viewed, and a description of the page on which the web beacon resides (the URL). Web beacons can be refused. If you do not wish to receive web beacons via email, you will need to disable HTML images or refuse HTML (select Text only) emails via your email software. Our postal address is: DoCircle, Inc. (a California corporation with a DBA of Trumpia) Trumpia, 6 Centerpointe Drive #700 La Palma, CA 90623. Our contact information is +1-888-707-3030 or [Support@trumpia.com](mailto:support@trumpia.com) - _+_ If you received a message delivered by Trumpia, [please click here.](https://www.trumpia.com/privacy-policy#) Trumpia offers services enabling its users to send messages via multiple modes of communications - mobile text, email, voice messages, and social media posts. This privacy policy is for those who received a message from a Trumpia user. Trumpia is dedicated to protecting personal information and will make every reasonable effort to handle collected information appropriately. If you believe you have received unwanted, unsolicited messages from the Trumpia system, please forward a copy of that message with your comments to [Support@Trumpia.com,](mailto:support@trumpia.com) and Trumpia will take appropriate action. You can also call the Trumpia Unsubscribe Hotline at 1-866-866-0009 or read below for other actions you can take. ## Information Collection Your contact information (belonging to you, the subscriber) is collected by a Trumpia user on an opt-in basis and can be collected in different ways: - Trumpia users can collect your first name, last name, phone number, email address, and other custom data when you willingly subscribe to the Trumpia user’s online sign-up page (“OSP”). - Trumpia users can also collect your mobile number when you text the Trumpia user's mobile keyword to a short code or 10 digit phone number. Certain SMS text features enable the collection of names, email addresses, or other customized information by asking you to reply via SMS texts with specific information. **NOTE:** Message and data rates may apply. - Trumpia users may have previously collected your contact information on an opt-in basis outside of the Trumpia system. In order to compliantly send you messages, the user must first certify to Trumpia that your contact information was collected with your permission and you have consented to receive messages from the user. **NOTE:** The Trumpia service is not intended for children under 13, and Trumpia does not knowingly collect information from children under the age of 13. Some Trumpia users may classify and age gate their message content for recipients who are 21 years of age or older. Please observe content rating for intended audience before you sign up for any distribution list or mobile keyword. ## Process to Unsubscribe From Trumpia All subscribers have the ability to unsubscribe or change their personal subscription settings at any time. To unsubscribe for: - **Email:** If you would like to change your email subscription settings, click on the "Unsubscribe" link at the bottom of any email you receive from a Trumpia user. From here, you may check any of the subscription lists you no longer wish to receive messages from and then click the unsubscribe button. If you would like to block all future emails from this Trumpia user, check the “Block this sender from adding my email address to any other lists in the future.” option on the unsubscribe page and click unsubscribe button. You can also click the ‘Block Sender’ link at the bottom of each email, which removes your contact information and additionally prevents the same list from adding you again. - **Mobile Text from Short Code:** Text STOP to the number that you do not wish to receive messages from. If you wish to re-optin, simply text the keyword again to the short code. Message and data rates may apply. - **Mobile Text from Toll-Free Numbers:** Text STOP to the number that you do not wish to receive messages from. If you wish to re-optin, first send a text with the message “UNSTOP”. Then, send another text containing the keyword to the toll-free number. - **Voice Broadcasts:** Follow the voice instruction/prompt when you receive a broadcast call. Press 7 to unsubscribe from voice broadcast messages. You may also call the Trumpia Unsubscribe Hotline at 1-866-866-0009 to unsubscribe at any time. If you believe that your contact information was collected by a Trumpia user without your consent and would like to report spam, please [click here](https://www.trumpia.com/contact-us?button_clicked_from=/privacy-policy) or call 1-866-866-0009. When reporting the offending organization, please include the contact email address or number that sent you the spam, the username of the sender, and the message or first few sentences of the message that you consider spam. Trumpia has a no tolerance [spam policy.](https://www.trumpia.com/anti-spam-policy) ## Your Privacy Except for the reasons listed in the section title “Exceptions for Sharing Information”, Trumpia DOES NOT and IS PROHIBITED FROM sharing your name or any contact information (including names, email, and telephone number) with others except for the owners of the Online Sign-up pages or the mobile keywords through which you volunteered your information. You have given the Trumpia user explicit permission to send messages to your contact information when you signed up. Trumpia users are only allowed to message you content for which you explicitly opted in for. They cannot message you with any other type of content unless you explicitly gave them your permission to do so, even if they have your phone number. If the Trumpia user added or imported your information without your permission, you can block the user from adding or importing it again. If this happened, please report the Trumpia user by calling 1-866-866-0009. Trumpia believes in a spam-free communication environment. ## Exceptions For Sharing Information Trumpia may use or disclose information about you, including your personal information, under the following circumstances: - To provide you with products and services you request. - To anticipate and resolve problems and conflicts with our products and services. - For verification and authentication purposes in regards to requests or changes of any personal information or data related. - For other purposes communicated to you at the time you provide or authorize the use of your information. - To enforce our Terms of Use and Privacy Policy or other legal agreements. - To outsource any of the tasks referenced in our Terms of Use and Privacy Policy, such as customer service. - In response to a subpoena, court order, or other legal processes. - To establish or exercise our legal rights or defend against legal claims. - To share with a company controlled by, or under common control with Trumpia for any purpose permitted by our Terms of Use and Privacy Policy. - When Trumpia believes such use or disclosure is (a) necessary in order to investigate, prevent, or take action regarding suspected illegal activities, fraud, or situations involving potential threats to the physical safety of any person, or (b) required by law. - In the event of a merger, acquisition, consolidation, divestiture, or bankruptcy of Trumpia. When a Trumpia user sends you messages, the message may include a web beacon. When you click on a link, Trumpia or its user may record this individual behavior to customize special offerings to you. Web beacons collect only limited information, such as a cookie identifier, time and date of a page being viewed, and a description of the page on which the web beacon resides (the URL). Web beacons can be refused. If you do not wish to receive web beacons via email, you will need to disable HTML images or refuse HTML (select Text only) emails via your email software. Our postal address is: DoCircle, Inc. (a California corporation with a DBA of Trumpia) Trumpia, 6 Centerpointe Drive #700 La Palma, CA 90623. Our contact information is +1-888-707-3030 or [Support@trumpia.com](mailto:support@trumpia.com) - _+_ If you are or trying to become a Trumpia user so you can send messages to your subscribers, [please click here.](https://www.trumpia.com/privacy-policy#) Trumpia reserves the right, in its sole discretion, to modify or change this Privacy Policy at any time with or without prior notice. It is your responsibility to review the current Privacy Policy on a regular basis. Your continued use of the Trumpia service following any changes to the Privacy Policy constitutes your full acceptance of those changes. If you have any questions, concerns, or comments about this Privacy Policy, please email us at [Support@trumpia.com](mailto:support@trumpia.com) ## Information Collection / Opt-Out Trumpia provides you (Customer) the tools and resources to collect your subscribers' contact information on an opt-in basis. Subscribers, on the other hand, have the ability to opt out of your distribution lists easily and at any time. **NOTE:** The Trumpia service is not intended for children under 13, and Trumpia does not knowingly collect information from children under the age of 13. You may classify and age gate your message content for recipients who are 21 years of age or older. Please be sure to disclose the content rating and its intended audience before opting in any subscribers. **Online Sign-Up Pages** Trumpia allows you to collect email addresses, phone numbers, and other custom data when subscribers opt in to join your distribution list(s) via an online sign-up page powered by Trumpia. The information they provide and the information Trumpia obtains about them may be used to: - Provide subscribers with the products and services they request. - Anticipate and resolve problems and conflicts with our products and services. - Verify and authenticate requests or changes of any personal information or data related. - Provide any other purposes communicated to them at the time they provide or authorize the use of their information. **Mobile Keyword** In addition to Online Sign-up pages, you can also collect mobile phone numbers when subscribers text your mobile keyword (that you create) to Trumpia’s shared short code, dedicated short code, toll-free number, or 10 digit number. By texting your mobile keyword, subscribers are opting in their mobile phone numbers to join your distribution list(s). You must clearly state with the keyword what specific content type the subscriber is opting in to receive. Also, when subscribers text in your mobile keyword, they are giving “prior express written consent” so you can view and access their mobile numbers. This allows you to send solicitation messages to the subscribers if you have disclosed how you plan to use the collected information. Subscribers must be able to remove their mobile phone numbers from your database at any time by sending “STOP” to your number or contacting your support number. **Changing Permission Settings** All subscribers have the ability to unsubscribe or change their personal subscription settings at any time. Please read other privacy policies pertaining to subscribers at Trumpia.com. Ultimately, as the sender of messages, you are legally responsible to follow regulations such as TCPA and CTIA. This includes providing: (a) unsubscribe options and instructions (b) a message frequency disclosure (c) a campaign description and (d) “message and data rates may apply” disclosures on marketing materials, company website, sign up forms and any other collateral promoting your messaging campaign. However, because each customer’s use case varies, it is up to you to make sure that every subscriber is fully informed on how to unsubscribe and that the subscriber is removed from your messaging campaign upon their request and in a timely fashion. Your subscribers may also call the Trumpia Unsubscribe Hotline at 1-866-866-0009 to unsubscribe at any time. **Importing Contact Information** You agree to import, add, edit, access or otherwise use only lists for which all listed parties have opted in to receive correspondence from you (“Permission-Based Lists”) in connection with your use of the service. You hereby agree that you shall not use any other lists in connection with your use of the service. In the event that you import or add a subscriber with phone numbers, you must be able to provide tangible proof upon request that the subscriber being imported or added has given prior express written consent to be added to your lists and to receive messages from you. Written consent may be granted when a subscriber is clearly and fully notified of the collection of their contact information and agrees in writing that he or she may be contacted through their collected contact information. Prior express written consent can be obtained in handwritten form or via email, website form, text message, or other methods in compliance with the E-SIGN Act. You will have to obtain prior express written consent from the recipient of your solicitation messages, even if you previously had a business relationship with the recipient. You should not assume a preexisting relationship to be a substitute for explicit permission to import corresponding contact information into Trumpia’s system. Nor should you send messages without explicit permission. If it is discovered that you have been delivering any type of message to recipients who have not granted you permission to do so, you will be held fully accountable for your actions and are subject to any and all legal actions that result from such violations including class action suits, whether you use our standard user interface or API. ## Sharing and Usage / Exporting You are not allowed to share your subscribers’ contact info with any third party for any reason. Trumpia does not share, sell, or rent any contact information with any party, with the exceptions listed below. - To provide you with the products and services requested by you or your subscribers. - To anticipate and resolve problems and conflicts with our products and services. - For verification and authentication purposes in regards to requests or changes of any personal information or data related. - For other purposes communicated to you at the time you provide or authorize the use of your information. - To enforce our Terms of Use and Privacy Policy or other legal agreements. - To outsource any of the tasks referenced in our Terms of Use and Privacy Policy, such as customer service. - In response to a subpoena, court order, or other legal processes. - To establish or exercise our legal rights or defend against legal claims. - To share with a company controlled by, or under common control with Trumpia for any purpose permitted by our Terms of Use and Privacy Policy. - When Trumpia believes such use or disclosure is (a) necessary in order to investigate, prevent, or take action regarding suspected illegal activities, fraud, or situations involving potential threats to the physical safety of any person, or (b) required by law. - In the event of a merger, acquisition, consolidation, divestiture, or bankruptcy of Trumpia. | | | | --- | --- | | | | ![](https://bat.bing.com/action/0?ti=5660485&tm=gtm002&Ver=2&mid=3c60b962-1eec-4afb-9277-277ee7c723dc&bo=1&sid=4e554b70ff9d11efa13737a77371266e&vid=4e557a50ff9d11efbb16e941bfe15210&vids=1&msclkid=N&pi=918639831&lg=en-US&sw=1280&sh=1024&sc=24&tl=Trumpia%20Privacy%20Policy%20%7C%20Texting%20Software%20for%20SMS%20Marketing&kw=trumpia&p=https%3A%2F%2Fwww.trumpia.com%2Fprivacy-policy&r=<=425&evt=pageLoad&sv=1&cdb=AQAQ&rn=699524) ## Trumpia Reseller Resources # Being a Trumpia Reseller _Reseller Resources_ Being a Trumpia Reseller _Getting Started_ - [Being a Trumpia Reseller](https://www.trumpia.com/reseller-resources) - [QuickStart Guide](https://www.trumpia.com/reseller-resources/ResellerQuickStartGuide.pdf) - [FAQ](https://www.trumpia.com/reseller-resources/faq) _Learn_ - [Control Panel Tutorial Videos](https://www.trumpia.com/reseller-resources/control-panel-tutorial-videos) - [Configure Account & System Settings](https://www.trumpia.com/reseller-resources/configure-account-system-settings) - [Set-up Affiliates & Promo Codes](https://www.trumpia.com/reseller-resources/set-up-affiliates-promo-codes) - [Set-up Google Analytics](https://www.trumpia.com/reseller-resources/set-up-google-analytics) - [Create Account Email Addresses](https://www.trumpia.com/reseller-resources/create-account-email-addresses) _Sales Tools_ - [Telescripts](https://www.trumpia.com/reseller-resources/telescripts) - [Promo Videos](https://www.trumpia.com/reseller-resources/promo-videos) - [Email Templates](https://www.trumpia.com/reseller-resources/email-templates) - [Webinars](https://www.trumpia.com/reseller-resources/webinars) - [Whitepaper & Guides](https://www.trumpia.com/reseller-resources/whitepaper-guides) - [Vertical Industry Powerpoints](https://www.trumpia.com/reseller-resources/vertical-industry-powerpoints) _Support Tools_ - [White-Labeled Tutorial Videos](https://www.trumpia.com/reseller-resources/white-labeled-tutorial-videos) - [Text Credit Use Summary](https://www.trumpia.com/reseller-resources/text-credit-use-summary) - [Configuring Dual Domains](https://www.trumpia.com/reseller-resources/configuring-dual-domains) - [Login & Signup Bar HTML Files](https://www.trumpia.com/reseller-resources/WLW_POST_SIGNUP-SIGNIN-ForgotPassword.zip) - [MMA Best Practices](https://www.trumpia.com/reseller-resources/MMA-Consumer-Best-Practices-2012-(most-updated).pdf) _Additional Services_ - [Activate a DSP Email Server](https://www.trumpia.com/reseller-resources/activate-a-dsp-email-server) Trumpia's White-Label Reseller Program is designed to do one thing: make you succeed. Here you'll find everything you need to get your business up and running as quickly as possible so you can begin closing sales right away. We encourage you to review all of the items in this Resource Center to take advantage of tips and how-to's, and to gain a deeper understanding of Reseller responsibilities. ## Account Setup Steps There are 5 steps you need to get started. 1. **_01_ Purchase your domain** 2. **_02_ Purchase [SSL](https://www.cloudflare.com/ko-kr/learning/ssl/what-is-ssl/) and apply it to your domain** 3. **_03_ Create your [website](https://www.techopedia.com/definition/5411/website)** 4. **_04_ Set up your [payment gateway](https://www.investopedia.com/terms/p/payment-gateway.asp)** 5. **_05_ Schedule your reseller software training** ## Common Administrative Tasks We are committed to working closely with you to promptly resolve any issues you may come across. Please review the following details to familiarize yourself with common administrative tasks: 1. **_01_ Contacting Trumpia Support** Our support team is available 7 days a week. To get assistance, you can either: - Call 1-888-707-3030 weekdays from 6:00 AM - 6:00 PM Pacific, and weekends from 8:00 AM to 4:00 PM Pacific to speak directly with a technical support representative. - Create a Support Ticket through your reseller control panel (under the Customer Management tab), and you'll receive a response on the same page shortly thereafter. 2. **_02_ How to Change your Account Information** If at any point in time you need to change or update your account information like company name, domain name, company address, or username, we need to have those changes on record. Download the [Change of Information Form (as of March 2012)](https://www.trumpia.com/132855590556_TRUMPIA_WHITE_LABEL_SERVICE_AGREEMENT_Change_of_Information.pdf), print and complete the form legibly, and sign your name by hand. Then simply scan a copy and email it to [whitelabel@mytrumpia.com.](mailto:whitelabel@mytrumpia.com) 3. **_03_ How to Unlock your Reseller Account** If you have been locked out of your reseller control panel, it may be due to one or more of the following violations: - Failed Monthly Reseller Payments - Credit Use Overages on the Account - Violation(s) of Terms of Use - Copyright Infringement If you have not committed any of these violations but still cannot access your control panel, contact us directly at 1-888-707-3030 to resolve this issue. If a lockout occurs after business hours, email [whitelabel@mytrumpia.com](mailto:whitelabel@mytrumpia.com). Please note that your customers will not be affected by this lockout. Ask Us A Question Or Call Us at 1-888-707-3030 First Name\* Last Name\* Email\* Phone Number\* Organization Name What can we help you with? Promo Code Search Keyword Lead Type - Subject Referer Support UID Google Cookie Info Button Clicked From Searched From UTM Source UTM Medium UTM Content UTM Term Campaign ID Keyword ID AD Group ID Match Type Network Device GCLID MSCLKID Partnerstack Customer Key Partnerstack Lead Key Partnerstack Partner Key | | | | --- | --- | | | | ![](https://bat.bing.com/action/0?ti=5660485&tm=gtm002&Ver=2&mid=735fc1e9-08d3-4363-954f-c800b6b41a7b&bo=1&sid=4ebd1010ff9d11ef81bb7b53011053cd&vid=4ebd2470ff9d11ef9788bf7eb199e962&vids=1&msclkid=N&pi=918639831&lg=en-US&sw=1280&sh=1024&sc=24&tl=SMS%20White%20Label%20Reseller%20Resources%20%7C%20SMS%20Marketing%20Software&kw=sms%20white%20label%20reseller&p=https%3A%2F%2Fwww.trumpia.com%2Freseller-resources&r=<=774&evt=pageLoad&sv=1&cdb=AQAQ&rn=351554) ## Trumpia API FAQ **[![White Trumpia API logo](https://rs.trumpia.com/images/api/trumpia-api-logo.png)](https://www.trumpia.com/api/sms-api-overview)** Call or Text\* [1-888-707-3030](tel:1-888-707-3030)[Hours](https://www.trumpia.com/api/faq#)[Login](https://responsive.trumpia.com/account/login) 6AM - 6PM Pacific (Weekdays)8AM - 12PM Pacific (Weekends and Holidays) - [Trumpia Homepage](https://www.trumpia.com/) - [Overview](https://www.trumpia.com/api/sms-api-overview) - [Use Cases](https://www.trumpia.com/api/use-cases) - [Pricing](https://www.trumpia.com/api/pricing-contact) - [FAQ](https://www.trumpia.com/api/faq) - [Documentation](https://www.trumpia.com/api/faq#) - [Infrastructure](https://www.trumpia.com/api/infrastructure) - [REST](https://classic.trumpia.com/api/docs/rest/overview.php) - [HTTP](https://classic.trumpia.com/api/docs/http/overview.php) - [SDK](https://classic.trumpia.com/sdk/overview.php) [CONTACT US](https://www.trumpia.com/contact-us?button_clicked_from=/api/faq) # Frequently Asked Questions (FAQ) ## Frequently Asked Questions from our customers - What is the difference between list\_name and display\_name for Distribution List? List\_name is used for the API and when you use the “send from phone” feature. The display\_name is displayed to the public when used with online sign-up pages. - How do I edit or update a distribution list, subscription, and/or keyword? POST method can be used to edit and update distribution lists, subscriptions, and keywords. This function requires only the parameters that need to be updated. For example, if you are updating a subscription for inclusion on a new list, you will need to include only the “list\_name” parameter with the desired lists. - How do I change the organization name at the beginning of my text message? Additional organization names can be verified through the platform or API. Access to organization names can be gained through the platform under Account -> Edit Org. Profile. The REST API Organization function will allow you to create, edit, and delete organization names. - How do I send a picture or video message? Use PUT Message and the “mms” parameter. See PUT Message. - How do I disable the system automated response for a keyword? Disabling the automated response that is created with the mobile keyword can be done within API Settings -> Disable Keyword Auto-Responses. Be sure to activate the Inbound PUSH URL to receive notifications via API. - How do I disable the compliance message when a subscriber opts in? A subscriber will receive an automated compliance message from the system when a keyword is texted. This message can be disabled if you wish to use mobile keywords to send a one-time message. Disabling this message will also remove the automated opt-in feature with mobile keywords. Turn off this option by going to API Settings -> Disable Keyword Signup. - How do I send a message directly to a mobile number? Use the REST Direct SMS functionality to send a message to a mobile number. Using this function will automatically add the contact to a list and send the message. It does not require you to manage the subscription. - What are the default fields for a subscription? The default fields are first name, last name, email address, mobile number, and landline. Additional fields can be created using Custom Data Fields. - How do I add additional fields to a subscription? First, use the PUT Custom Data Fields to create the additional fields you need. It is recommended to use text field to collect open-ended questions. - How do I check the status of my API request? - After submitting an API request, a request\_id is immediately returned. It is important to check the status of the request using GET Report or PUSH notifications. - Get Report checks the request\_id and returns the status - whether successful or not. If it was unsuccessful, it will give the reason(s) for it. - PUSH Notifications automates this process and eliminates the need to manually check by using GET Report. The API servers will automatically PUSH the status’ to a web endpoint. - What is status code MPCE4001? This status code is returned when the system is still processing the API request. It is recommended to put a 200-millisecond pause before using GET Report. This allows the system some time to process the API request. - How do I send my first message? PUT Message allows you to send a message to one or more subscriptions or distribution lists. A distribution list is required before a subscription can be added. You will need to add a subscription to the list and save the subscription\_id. Then use PUT Message to send out your message. - How many contacts can be in a list? There is no limit to the number of mobile numbers that can be added to the database. There can be a limit on email contacts depending on your plan. Check account details under Account -> Account Settings -> by scrolling down to Monthly Plan Details. - What is considered a unique subscription? A subscription is unique based on the mobile number or email. Subscriptions can have the same first name, last name, and custom data fields. Subscriptions cannot have duplicate mobile numbers or emails. - How do I get a notification when my credit balance is low? An email and/or text notification can be sent when a credit threshold has been reached. Set up this notification by going to Account -> Account Settings. Scroll down toward the bottom to Notifications. - How do I receive inbound messages? Set up a web endpoint that can receive XML notifications. More information can be found [here.](https://classic.trumpia.com/api/inbound-push.php) - Why am I not receiving any notifications to my Inbound and PUSH URLs? The API servers have a built-in "activity" checker that will send empty HTTP POSTs and GETs to the URL. It is important to allow these empty requests to be received and a 200 OK response is to be returned. - Can I use HTTPS for inbound messages and PUSH notification URLS? Yes! We can provide a secure connection to your API endpoint. Provide the public key to the support team via email: [apisupport@mytrum.com.](mailto:apisupport@mytrum.com) - What's the difference between PUT Message and PUT SMS? PUT Message requires the subscriber to be added to the database before a message can be sent. It also allows you to send messages to one or more individuals and distribution lists. PUT SMS will allow you to send a message to the subscriber without having to add the subscriber. It is important to comply with CTIA and TCPA regulations regarding opt-in. - What is 2-Factor Authentication? Why do I need it? 2-Factor Authentication confirms a user's identity two different ways. In addition to knowing the passcode for logging in, users will be required to confirm their identity via text, email, or voice verification. 2-Factor Authentication provides added security that helps prevent fraudulent log-ins to your system. For more information, click here: [https://www.trumpia.com/api/two-factor-authentication](https://www.trumpia.com/api/two-factor-authentication) - How do I send a message via a landline? Provision a landline phone number by logging in to the account and going to Manage -> Utilities -> Register Phone Number. Once a phone number is registered, you can send landline texts using REST SMS. - What is the SMTP API? SMTP API allows you to send text messages using email. - Why do I need to sign a contract? The API certification goes over the legalities and regulations of mass text and email. It discloses the laws and guidelines of the TCPA, CTIA, MMA, and CAN-SPAM Act. This helps educate you about best practices and usage. For more information, click here: [https://www.trumpia.com/resources/tcpa-and-ctia](https://www.trumpia.com/resources/tcpa-and-ctia) - What is the TCPA and CTIA? More information about TCPA and CTIA can be found here: [https://www.trumpia.com/resources/tcpa-and-ctia](https://www.trumpia.com/resources/tcpa-and-ctia) - What is status code MPCE0101? The request failed to authenticate. Check that the API Request URL and REST Headers are properly set and correct. The REST Headers should include the Content-Type and X-Apikey. - What is the rate limit? There is no real rate limit on how many requests you can submit via API. That is a major advantage of asynchronous connections! The requests will be queued in our system and processed in the order in which they have been received. - What software can you integrate with? We can integrate with most software that supports sending and receiving HTTP requests. Internal CRM software will require a web server to connect to Trumpia's API. [PRICING](https://www.trumpia.com/api/pricing-contact) [CONTACT US](https://www.trumpia.com/contact-us?button_clicked_from=/api/faq) [iframe](https://td.doubleclick.net/td/ga/rul?tid=G-3T2LJSW4XT&gacid=1967599709.1741823656>m=45je53c0v9100893675z8810340901za200&dma=0&gcd=13l3l3l3l1l1&npa=0&pscdl=noapi&aip=1&fledge=1&frm=0&tag_exp=102482433~102587591~102640600~102717422~102788824~102791784~102814059~102825837&z=2119152588)[iframe](https://td.doubleclick.net/td/rul/1055448613?random=1741823656063&cv=11&fst=1741823656063&fmt=3&bg=ffffff&guid=ON&async=1>m=45be53c0v9184802892z8810340901za201&gcd=13l3l3l3l1l1&dma=0&tag_exp=102482433~102587591~102640600~102717422~102788824~102791784~102814059~102825837&u_w=1280&u_h=1024&url=https%3A%2F%2Fwww.trumpia.com%2Fapi%2Ffaq&hn=www.googleadservices.com&frm=0&tiba=SMS%20API%20FAQ%20%7C%20SMS%20API%20Easy%20Integration&npa=0&pscdl=noapi&auid=115211874.1741823656&uaa=&uab=&uafvl=&uamb=0&uam=&uap=&uapv=&uaw=0&fledge=1&_tu=Cg) | | | | --- | --- | | | | ![](https://bat.bing.com/action/0?ti=5660485&tm=gtm002&Ver=2&mid=2ad37e79-b99b-4544-84ef-2044666d6376&bo=1&sid=4e57c330ff9d11efb43bdfa010c2faa9&vid=4e57e4c0ff9d11ef9c0d29685095eb34&vids=1&msclkid=N&pi=918639831&lg=en-US&sw=1280&sh=1024&sc=24&tl=SMS%20API%20FAQ%20%7C%20SMS%20API%20Easy%20Integration&p=https%3A%2F%2Fwww.trumpia.com%2Fapi%2Ffaq&r=<=687&evt=pageLoad&sv=1&cdb=AQAQ&rn=801019) [iframe](https://td.doubleclick.net/td/rul/1055448613?random=1741823656457&cv=11&fst=1741823656457&fmt=3&bg=ffffff&guid=ON&async=1>m=45be53c0v9184802892za200zb810340901&gcd=13l3l3l3l1l1&dma=0&tag_exp=102482433~102587591~102640600~102717422~102788824~102791784~102814060~102825837&u_w=1280&u_h=1024&url=https%3A%2F%2Fwww.trumpia.com%2Fapi%2Ffaq&hn=www.googleadservices.com&frm=0&tiba=SMS%20API%20FAQ%20%7C%20SMS%20API%20Easy%20Integration&did=dZTQ1Zm&gdid=dZTQ1Zm&npa=0&pscdl=noapi&auid=115211874.1741823656&uaa=&uab=&uafvl=&uamb=0&uam=&uap=&uapv=&uaw=0&fledge=1&data=event%3Dgtag.config) ## Enterprise SMS Solutions - Product - Access Control # Enterprise Features - ![99cent store](https://rs.trumpia.com/images/roll_logo/99centstore.svg) - ![COSTCO WHOLESALE](https://rs.trumpia.com/images/roll_logo/logo_Costco.svg) - ![FEMA](https://rs.trumpia.com/images/roll_logo/logo_FEMA.svg) - ![7 ELEVEN](https://rs.trumpia.com/images/roll_logo/logo_7Eleven.svg) - ![GM](https://rs.trumpia.com/images/roll_logo/gm.svg) - ![Toyota](https://rs.trumpia.com/images/roll_logo/toyota.svg) - ![Ford](https://rs.trumpia.com/images/roll_logo/ford.svg) - ![LG](https://rs.trumpia.com/images/roll_logo/LG.svg) - ![McDonalds](https://rs.trumpia.com/images/roll_logo/McDonalds.svg) - ![Hyatt](https://rs.trumpia.com/images/roll_logo/Hyatt.svg) - ![BaltimoreRavens](https://rs.trumpia.com/images/roll_logo/logo_BaltimoreRavens.svg) - ![Texas AnM University](https://rs.trumpia.com/images/roll_logo/TexasAnMUniversity.svg) - ![OMNI HOTELS & RESORTS](https://rs.trumpia.com/images/roll_logo/logo_omnihotel.svg) - ![NJ](https://rs.trumpia.com/images/roll_logo/logo_njstate.svg) - ![State of New York](https://rs.trumpia.com/images/roll_logo/StateofNewYork.svg) - ![JPM organ Chase](https://rs.trumpia.com/images/roll_logo/JPMorganChase.svg) - ![US Air Force](https://rs.trumpia.com/images/roll_logo/USAirForce.svg) - ![US Navy](https://rs.trumpia.com/images/roll_logo/USNavy.svg) - ![ICBC](https://rs.trumpia.com/images/roll_logo/ICBC.svg) - ![99cent store](https://rs.trumpia.com/images/roll_logo/99centstore.svg) - ![COSTCO WHOLESALE](https://rs.trumpia.com/images/roll_logo/logo_Costco.svg) - ![FEMA](https://rs.trumpia.com/images/roll_logo/logo_FEMA.svg) - ![7 ELEVEN](https://rs.trumpia.com/images/roll_logo/logo_7Eleven.svg) - ![GM](https://rs.trumpia.com/images/roll_logo/gm.svg) - ![Toyota](https://rs.trumpia.com/images/roll_logo/toyota.svg) - ![Ford](https://rs.trumpia.com/images/roll_logo/ford.svg) - ![LG](https://rs.trumpia.com/images/roll_logo/LG.svg) - ![McDonalds](https://rs.trumpia.com/images/roll_logo/McDonalds.svg) - ![Hyatt](https://rs.trumpia.com/images/roll_logo/Hyatt.svg) - ![BaltimoreRavens](https://rs.trumpia.com/images/roll_logo/logo_BaltimoreRavens.svg) - ![Texas AnM University](https://rs.trumpia.com/images/roll_logo/TexasAnMUniversity.svg) - ![OMNI HOTELS & RESORTS](https://rs.trumpia.com/images/roll_logo/logo_omnihotel.svg) - ![NJ](https://rs.trumpia.com/images/roll_logo/logo_njstate.svg) - ![State of New York](https://rs.trumpia.com/images/roll_logo/StateofNewYork.svg) - ![JPM organ Chase](https://rs.trumpia.com/images/roll_logo/JPMorganChase.svg) - ![US Air Force](https://rs.trumpia.com/images/roll_logo/USAirForce.svg) - ![US Navy](https://rs.trumpia.com/images/roll_logo/USNavy.svg) - ![ICBC](https://rs.trumpia.com/images/roll_logo/ICBC.svg) _![SMS](https://rs.trumpia.com/images/icon/icon_pro5_1.svg)_ ## Sub-Accounts With Trumpia's Enterprise SMS Automation, Create multiple sub-accounts to customize the user interface and keep data separate. [Learn More](https://www.trumpia.com/product/enterprise/sub-accounts) _![MMS](https://rs.trumpia.com/images/icon/icon_pro4_5.svg)_ ### Access Control Determine which data and features each team member, department, or location in your company is allowed to access. [Learn More](https://www.trumpia.com/product/enterprise/sub-accounts) _![Email](https://rs.trumpia.com/images/icon/icon_pro5_3.svg)_ ## Report Manager Accurate SMS reporting metrics are essential to continued success. View comprehensive message analytics on your messaging campaigns in order to make sure they are as effective as possible. [Learn More](https://www.trumpia.com/product/core-features/report-manager) _![Voice](https://rs.trumpia.com/images/icon/icon_pro4_4.svg)_ ## Branding Maintain a consistent brand image with custom templates and private branding that displays your company's logo and custom domain when users log in. [Learn More](https://www.trumpia.com/product/enterprise/branding) _![Email](https://rs.trumpia.com/images/icon/icon_pro5_2.svg)_ ## Integrations Utilizing Enterprise SMS Automation, Integrate Trumpia with the software you already use, so it can send text messages or synchronize contacts without spending the programming hours necessary to build it all yourself. - [![Click-Through Tracking](https://rs.trumpia.com/images/icon/icon_logo1.svg)\\ Zapier Integration](https://www.trumpia.com/product/automation/integrations#zapier) - [![Reporting](https://rs.trumpia.com/images/icon/icon_logo2.svg)\\ Salesforce Integration](https://www.trumpia.com/product/automation/integrations#integration) - [![Distribution Lists](https://rs.trumpia.com/images/icon/icon_logo3.svg)\\ REST and HTTP API](https://www.trumpia.com/api/sms-api-overview) ![](https://rs.trumpia.com/images/common/popupImg.png)![](https://rs.trumpia.com/images/common/popupImg.png) [Watch Demo](https://www.trumpia.com/resources/video-library) [Sign Up Free](https://responsive.trumpia.com/account/signup) ### More Features - [**Automation** Set our software on autopilot, so it carries out tasks for you.](https://www.trumpia.com/product/text-automation) - [**Omni-Channel** Send messages via SMS, MMS, email, and voice.](https://www.trumpia.com/product/omni-channel) - [**Enterprise** As you grow, better manage multiple locations & departments.](https://www.trumpia.com/product/enterprise) - [**Core Features** \\ Trumpia has all the core features you'd expect...and much more!](https://www.trumpia.com/product/core-features) - [**Omni-Channel** \\ Send messages via SMS, MMS, email, and voice.](https://www.trumpia.com/product/omni-channel) - [**Enterprise** \\ As you grow, better manage multiple locations & departments.](https://www.trumpia.com/product/enterprise) - [**Core Features** \\ Trumpia has all the core features you'd expect...and much more!](https://www.trumpia.com/product/core-features.html) - [**Automation** \\ Set our software on autopilot, so it carries out tasks for you.](https://www.trumpia.com/product/text-automation) - [**Omni-Channel** \\ Send messages via SMS, MMS, email, and voice.](https://www.trumpia.com/product/omni-channel) - [**Core Features** \\ Trumpia has all the core features you'd expect...and much more!](https://www.trumpia.com/product/core-features) - [**Automation** \\ Set our software on autopilot, so it carries out tasks for you.](https://www.trumpia.com/product/text-automation) - [**Enterprise** \\ As you grow, better manage multiple locations & departments.](https://www.trumpia.com/product/enterprise) Ask Us A Question Or Call Us at 1-888-707-3030 First Name\* Last Name\* Email\* Phone Number\* Organization Name What can we help you with? Promo Code Search Keyword Lead Type - Subject Referer Support UID Google Cookie Info Button Clicked From Searched From UTM Source UTM Medium UTM Content UTM Term Campaign ID Keyword ID AD Group ID Match Type Network Device GCLID MSCLKID Partnerstack Customer Key Partnerstack Lead Key Partnerstack Partner Key | | | | --- | --- | | | | ![](https://bat.bing.com/action/0?ti=5660485&tm=gtm002&Ver=2&mid=a761bcd3-9171-43f7-8659-775d2554cdf9&bo=1&sid=b7114660ff9e11efb2a323566aca167e&vid=b7116ae0ff9e11ef81dc434faec5397f&vids=1&msclkid=N&pi=918639831&lg=en-US&sw=1280&sh=1024&sc=24&tl=Enterprise%20SMS%20Marketing%20Features%20%7C%20Trumpia%20Texting%20Automation%20Software&kw=enterprise%20sms&p=https%3A%2F%2Fwww.trumpia.com%2Fproduct%2Fenterprise&r=<=700&evt=pageLoad&sv=1&cdb=AQAQ&rn=282118) ## SMS Marketing Services # **SMS Services** Grow Your Business Using an SMS Service - ![99cent store](https://rs.trumpia.com/images/roll_logo/99centstore.svg) - ![COSTCO WHOLESALE](https://rs.trumpia.com/images/roll_logo/logo_Costco.svg) - ![FEMA](https://rs.trumpia.com/images/roll_logo/logo_FEMA.svg) - ![7 ELEVEN](https://rs.trumpia.com/images/roll_logo/logo_7Eleven.svg) - ![GM](https://rs.trumpia.com/images/roll_logo/gm.svg) - ![Toyota](https://rs.trumpia.com/images/roll_logo/toyota.svg) - ![Ford](https://rs.trumpia.com/images/roll_logo/ford.svg) - ![LG](https://rs.trumpia.com/images/roll_logo/LG.svg) - ![McDonalds](https://rs.trumpia.com/images/roll_logo/McDonalds.svg) - ![Hyatt](https://rs.trumpia.com/images/roll_logo/Hyatt.svg) - ![BaltimoreRavens](https://rs.trumpia.com/images/roll_logo/logo_BaltimoreRavens.svg) - ![Texas AnM University](https://rs.trumpia.com/images/roll_logo/TexasAnMUniversity.svg) - ![OMNI HOTELS & RESORTS](https://rs.trumpia.com/images/roll_logo/logo_omnihotel.svg) - ![NJ](https://rs.trumpia.com/images/roll_logo/logo_njstate.svg) - ![State of New York](https://rs.trumpia.com/images/roll_logo/StateofNewYork.svg) - ![JPM organ Chase](https://rs.trumpia.com/images/roll_logo/JPMorganChase.svg) - ![US Air Force](https://rs.trumpia.com/images/roll_logo/USAirForce.svg) - ![US Navy](https://rs.trumpia.com/images/roll_logo/USNavy.svg) - ![ICBC](https://rs.trumpia.com/images/roll_logo/ICBC.svg) - ![99cent store](https://rs.trumpia.com/images/roll_logo/99centstore.svg) - ![COSTCO WHOLESALE](https://rs.trumpia.com/images/roll_logo/logo_Costco.svg) - ![FEMA](https://rs.trumpia.com/images/roll_logo/logo_FEMA.svg) - ![7 ELEVEN](https://rs.trumpia.com/images/roll_logo/logo_7Eleven.svg) - ![GM](https://rs.trumpia.com/images/roll_logo/gm.svg) - ![Toyota](https://rs.trumpia.com/images/roll_logo/toyota.svg) - ![Ford](https://rs.trumpia.com/images/roll_logo/ford.svg) - ![LG](https://rs.trumpia.com/images/roll_logo/LG.svg) - ![McDonalds](https://rs.trumpia.com/images/roll_logo/McDonalds.svg) - ![Hyatt](https://rs.trumpia.com/images/roll_logo/Hyatt.svg) - ![BaltimoreRavens](https://rs.trumpia.com/images/roll_logo/logo_BaltimoreRavens.svg) - ![Texas AnM University](https://rs.trumpia.com/images/roll_logo/TexasAnMUniversity.svg) - ![OMNI HOTELS & RESORTS](https://rs.trumpia.com/images/roll_logo/logo_omnihotel.svg) - ![NJ](https://rs.trumpia.com/images/roll_logo/logo_njstate.svg) - ![State of New York](https://rs.trumpia.com/images/roll_logo/StateofNewYork.svg) - ![JPM organ Chase](https://rs.trumpia.com/images/roll_logo/JPMorganChase.svg) - ![US Air Force](https://rs.trumpia.com/images/roll_logo/USAirForce.svg) - ![US Navy](https://rs.trumpia.com/images/roll_logo/USNavy.svg) - ![ICBC](https://rs.trumpia.com/images/roll_logo/ICBC.svg) Businesses are always looking for the next big thing when it comes to reaching new customers. That’s why more and more are turning to texting in order to reach their audience with text messages. SMS services for businesses allow instant communication, letting them reach their audience in minutes instead of days. When a business uses Trumpia to send a targeted text message, they can engage with their customers, boosting revenue and build stronger relationships. [Watch Intro](https://www.trumpia.com/resources/video-library) [Watch Demo](https://www.trumpia.com/resources/video-library) [Sign Up Free](https://responsive.trumpia.com/account/signup) ![](https://rs.trumpia.com/images/doorway/sms_phone.png) ## What are SMS Services? SMS services allow businesses to send text messages to their customers in order to promote products or provide customer service. These are the same as the text messages you send every day to coworkers and friends, meaning it is a natural marketing and customer service channel that customers will look forward to, provided the messages are relevant and give them good deals. ## Why Texting Make Sense for Businesses Over a third of consumers have opted themselves in to receive text messages from enabled businesses. And that number is only growing. And it’s been proven that two-thirds of those that sign up have redeemed at least one offer that has been sent to them via an SMS service. This all means businesses with an SMS service software will see a substantial ROI due to the popularity and power of the channel. ### Here are some statistics that every business should know about SMS: - _98%_ of text messages are read, compared to just _22%_ of emails. - _90%_ of texts are read within _3 minutes_. - Text messages are responded to _7.5x_ more often and _60x_ quicker than email. - _89%_ of consumers say they want to text message to communicate with a business, but only _48%_ of businesses have an SMS software that can do this. - Over _60%_ of consumers would rather text than call when given the option for customer service. - ## SMS Services Are The New Normal Companies capable of utilizing text messaging services have succeeded in engaging new shoppers. Getting mobile offers has become commonplace and businesses that use text messages have been shown to get an amazing ROI and a boost in brand loyalty. - ## Raises Customer Satisfaction Quick or automated responses from an SMS service-enabled business means customers will appreciate the speed and convenience of your support. Text messages are inherently personal, and the consumer’s ability to contact and receive support is important. In fact, it’s a driving factor in boosting consumer satisfaction. Small and large businesses alike have both determined that implementing text-based customer support options is just good business. - ## Boost Efficiency While the smart use of resources is a cornerstone of good marketing, it can’t be overstated. Text messaging is quick, and consumers prefer instant responses. Consumers already read brand reviews, directions and product pages on their phones. The consumer thrives on the speed of communication an SMS service can provide, and it’s the marketer’s responsibility to shorten and simplify the sales cycle. ## The Trumpia Business SMS Service Advantage - ### Powerful Automation Trumpia’s SMS software is unique because of our industry leading automation that enables our users to carry out their SMS messaging campaigns automatically. Our service will save you time and resources by automatically carrying out tasks without any intervention needed, so that your subscribers feel valued and stay opted in to your campaigns. - Our Auto Campaigns carry out your messaging efforts for you without the need to know how to code or provide upkeep on your system. Once our software is set, you can rest easy that our industry leading automation will take care of the rest and give your customers fast and reliable service. - Our software has an intelligent Text Bot can dynamically interact with your subscribers based on their behavior and answer their questions, keeping your customer service brand strong while saving your employees time by not requiring them to be tied up on the phone. - ### Lifecycle Engagement Trumpia has something no other service has - Lifecycle Engagement. This means that our software can engage subscribers automatically throughout their lifecycle with your organization, leading to higher repeat business and satisfaction. - From account signup to customer service and feedback, our software can engage your subscribers throughout their lifecycle with your organization. - Customers will become advocates for your organization because of our automated and intelligent SMS service. - ### Smart Targeting Trumpia’s Smart Targeting allows you to sort contacts into different subgroups based on the criteria you want to target. Our SMS software is the only one that can guarantee that your messages will reach the right audience and decrease opt outs. - Some SMS services can only blast a large volume of untargeted messages. Trumpia’s Smart Targeting is specifically targeted to every subscriber, meaning you can boost customer satisfaction while not spamming them. - We keep your distribution lists filtered in real time, so new subscribers are added to your lists instantly and whenever a subscriber updates their information it will sync in our database instantly. - ### Omnichannel Messaging Trumpia has a variety of marketing communication channels so that you can reach your entire audience no matter their preferred channel. - Trumpia’s email has many of the powerful features our SMS service has including templates, scheduling, and automation capabilities. - Voice messaging is still useful to reach your subscribers. That’s why our system lets you broadcast voice messages to each of your subscribers. Ask Us A Question Or Call Us at 1-888-707-3030 First Name\* Last Name\* Email\* Phone Number\* Organization Name What can we help you with? Promo Code Search Keyword Lead Type - Subject Referer Support UID Google Cookie Info Button Clicked From Searched From UTM Source UTM Medium UTM Content UTM Term Campaign ID Keyword ID AD Group ID Match Type Network Device GCLID MSCLKID Partnerstack Customer Key Partnerstack Lead Key Partnerstack Partner Key | | | | --- | --- | | | | ![](https://bat.bing.com/action/0?ti=5660485&tm=gtm002&Ver=2&mid=b0dfe907-1219-43df-94bf-af14edd51202&bo=1&sid=b6fe3c80ff9e11efbc58759ad64a7d98&vid=b6feb980ff9e11efaf32d5f9ca0a04f2&vids=1&msclkid=N&pi=918639831&lg=en-US&sw=1280&sh=1024&sc=24&tl=SMS%20Services%20%7C%20Text%20Messaging%20Service%20%26%20Software&p=https%3A%2F%2Fwww.trumpia.com%2Fsms-services&r=<=609&evt=pageLoad&sv=1&cdb=AQAQ&rn=78971) ## Trumpia Pricing Plans - Pricing - Trumpia Plans # Text Message Software Pricing ## The SMS Automation Software Trusted by Fortune 500s - ## Lite Plans How many SMS messages per month? - 1,000 - 2,000 _$39_/mo billed annually or **_$49_/mo** billed monthly - 1,000 SMS Messages - Unlimited SMS Contacts - 18,000 Email Messages - 1,800 Email Contacts - 5 Keywords [Sign Up Free](https://responsive.trumpia.com/account/signup/p/101) Lite Plan Includes: - Text and Email Messaging - Robust SMS User Interface Tools - Picture and Video Messaging - Consolidated 2-Way Inbox - Online Sign Up Forms - Data Capture - Contact Import - 365-Day Online Support - ## Core Plans How many SMS messages per month? - 3,000 - 5,000 - 15,000 - 40,000 - 100,000 - 225,000 _$94_/mo billed annually or **_$118_/mo** billed monthly - 3,000 SMS Messages - Unlimited SMS Contacts - 30,000 Email Messages - 3,000 Email Contacts - Unlimited Keywords [Sign Up Free](https://responsive.trumpia.com/account/signup/p/102) Lite Plan Features Plus: - Customizable Inbox Message Filters - Dynamic Targeting - Voting Campaigns - Send From Phone - Contact Cleanup Tools - Integrations - 1 on 1 Training - Phone Support with 9-Minute Response - ## Advanced Plans How many SMS messages per month? - 5,000 - 15,000 - 40,000 - 100,000 - 225,000 _$299_/mo_$159_/mo billed annually or _**_$199_/mo**_ billed monthly - 5,000 SMS Messages - Unlimited SMS Contacts - 50,000 Email Messages - 5,000 Email Contacts - Unlimited Keywords - 2,500 Contacts per Workflow - 1 Data Set [Sign Up Free](https://responsive.trumpia.com/account/signup/p/103) Core Plan Features Plus: - Workbench: Automated Workflows - Access Control - Multiple Data Sets - Dedicated Account Manager - Campaign Consulting - Compliance Training [Sign Up Free](https://responsive.trumpia.com/account/signup) [Book Demo](https://www.trumpia.com/pricing-plans#) Show Detailed Plan Comparison | Features | | --- | | Mass Messaging

Send text messages to thousands of subscribers at once. Our platform makes it simple to personalize
and target your messages for every member of your audience. | | | | | 2-Way Messaging
With Trumpia, you can both send and receive SMS, MMS, and email messages.
You can even carry out multiple two-way conversations at the same time. | | | | | MMS (Picture Messaging)
A picture's worth a thousand words. Multimedia Messaging Service (MMS) messages enable you to send captivating
pictures or videos in your mobile messages. | | | | | Import Contacts
If you already have unique subscriber contact information and data,
Trumpia makes it easy to add all of that valuable information into our system so you can use it with our software. | | | | | Export Contacts
You can easily export your contacts from our system. | | | | | Data Capture
Capture information your subscribers to learn more about them,
and automatically save their responses into your database, so you can send more relevant messages to each subscriber. | | | | | Compliant Link Shortener
Shorten the links you send in your texts or emails to save space or characters.
Our links are designed to be compliant so your messages won't get flagged as spam. | | | | | Calendar View
With Calendar View you can see a timeline of all your messages that were sent as well as scheduled messages for the future. | | | | | Robust SMS User Interface Tools
Trumpia comes with all of the tools you expect from a texting provider including an easy-to-understand user interface. | | | | | Online Signup Forms
Trumpia's Online Sign-up Pages (OSP) allow you to opt subscribers in to your mobile campaigns while simultaneously
gathering more information about them like their name, interests, and more. | | | | | Unlimited SMS Contacts
Unlike some providers, we do not charge you for the amount of contacts that you collect or import into our system. | | | | | Reports
Get comprehensive analytics and reports on how your text messaging campaigns are
performing including the total number of successfully sent messages and opt-outs. | | | | | Integrations
We have built-in integrations in order to get the most out of your messaging campaigns.
All integrations are designed to pair our services with another software's tools in order to save you time and effort. | | | | | Email Clean-up
Seamlessly remove emails by specific domains from your messaging lists to better target your recipients. | | | | | Phone Number Clean-up
Easily remove international, landline numbers or certain area codes from your messaging
lists so you don't waste messaging credits. | | | | | Failed Contact Clean-up
Remove contacts that fail to receive your messages in order to reduce misused credits. | | | | | Voting Campaigns
SMS surveys, also known as Text-to-Vote, allows you to create voting campaigns
with multiple questions that both subscribers and non-subscribers can fill out. | | | | | Send from Phone
With Trumpia, you can send text messages to entire distribution lists in your database, directly from your mobile phone. | | | | | Unlimited Keywords
Keywords are a short word or phrase that your subscribers can text to opt-in for your messages.
Premium plans come with unlimited Keywords. | | | | | Sub-Accounts
Trumpia's software includes a host of enterprise-specific tools designed
to give your business the tools it needs to save time, bolster security, and increase organization. | | | | | Multiple Data Sets
Data Sets keep contacts, features, credits, and message history separate between different departments and locations in your organization. | | | | | Access Control
Access Control lets you make it so each team member only has access to data sets and features that are relevant to his or her job. | | | | | Role-Based Assignment
Allocate roles and responsibilities as well as budget credits based on the user's role and access level. | | | | | Private Label Option
Maintain a consistent brand image with custom templates and private branding that displays your company's logo.
You can also get a custom domain for when users log in. | | | | | Advanced Workflow Automation | | --- | | Workbench
Trumpia Workbench is an automated workflow builder that allows you to customize your text messaging and
email campaigns through an easy-to-use UI with drag-and-drop functionality. | | | | | Drag & Drop Customization
Easily drag and drop to build powerful workflows that can carry out powerful messaging campaigns for you. | | | | | 50+ Prebuilt Workflows
We have a library of over 50 pre-built workflows that you can quickly edit to meet your specific needs. | | | | | Workflow Integration with 3rd Parties
Our workflows can integrate with third party solutions such as Salesforce to deliver even more powerful automation. | | | | | Advanced Conditional Branching
Branch contacts based on different conditions in order to send the most tailored messages. | | | | | Ask Question Tile
This powerful Workbench tile is capable of asking different type of questions,
store their responses and branch them for even more powerful automation. | | | | | Behavioral Tracking
See what actions your subscribers take like if they click a link or reply to your messages. This helps you to target them better. | | | | | Basic Automation | | --- | | Auto Responder
Send an automated message to your subscribers when they text your mobile keyword
or fill out an online signup form. You can offer incentives, ask additional questions, and much more. | | | | | Link Tracking
Link Tracking allows you to track whether or not a contact has clicked a link. You can then save
that data to their contact profile for future targeting or have further actions carried out automatically. | | | | | Dynamic Targeting
Dynamic Targets keep your filtered distribution lists organized,
automatically updating whenever a new subscriber is added, a contact unsubscribes, or an existing profile gets updated. | | | | | Appointment Reminders
Automatically send messages at the right date and time with Appointment Reminders.
You can even choose to have a message automatically sent to only your subscribers who meet certain criteria. | | | | | Drip Campaigns
Drip campaigns methodically and regularly sends messages at a specific interval whenever someone
takes a certain action in Trumpia's system. | | | | | Conditional Drip Campaigns
These are advanced drip campaigns that can carry out different actions based on different triggers and conditions that are met,
like sending a new customer an introductory text automatically. | | | | | Contact Scoring
Contact Scoring allows you to automatically assign scores to your contacts
based on behavior and attributes they take within our system. Further actions
can then be carried out based on their score. | | | | | Support | | --- | | 365 Days / Year Support
Our live support team is on standby 365 days a year, including during holidays or on weekends. | | | | | Group Onboarding & Webinars
Our team of experts hold group training sessions to help onboard new users as well as recorded webinars for anyone to watch. | | | | | 24/7 Online Help Center
Our online help center is available 24/7 to assist our users in learning our system or to troubleshoot minor issues. | | | | | Online Support
Submit a ticket in our UI or send an email and our customer service team will respond to you quickly,
typically under 9 minutes during business hours. | | | | | Phone Support
Our premium plans have live phone support 7 days a week with experts who are ready to help you troubleshoot
any issues or learn more about our system. | | | | | 9 Minute Support Response
We have 365 day support (including holidays and weekends) and we typically respond within 9 minutes during business hours. | | | | | 1 on 1 Training
We have onboarding specialists ready to walk you through our system and get everything set up quickly so you can start your messaging campaigns. | | | | | Dedicated Account Manager
Advanced Trumpia plans have a Dedicated Account Manager who
will help you get the most out of your messaging campaigns and brainstorm how automation can help you do more. | | | | | Campaign Consulting
We don't leave you to fend for yourself. We have a team dedicated to looking for solutions to your business objectives,
so you get the most out of our software and create super effective campaigns. | | | | | Compliance Training
We have an onboarding team who are happy to answer any questions you have so you don't run afoul of any regulations. | | | | | LEAP Consulting
Our team of consultants will work with you to extend the lifetime of your subscribers by only sending them relevant messages and offers, leading to more repeat business. | | | | **Why Choose Trumpia?** [Download Handout](https://info.trumpia.com/hubfs/Trumpia_Competitive-Advantages.pdf) - ## Campaign Management As an add-on service to any plan, hire our team of industry experts to create and run campaigns for you. [Talk to Sales](https://www.trumpia.com/contact-us) - ## Integration Services Hire our development team to create custom integrations for you including advanced reports, location finder, and more. [See Integration Services](https://info.trumpia.com/hubfs/IntegrationServices_2020-1120.pdf) - ## Add-ons If you need additional features or services on top of what already comes bundled in one of our plans, see our add-on pricing. [See Add-ons](https://www.trumpia.com/pricing-add-ons) - ## ![Trumpia API](https://rs.trumpia.com/images/pricing/logo_trumpia-api_new.svg) Discover how Trumpia's API delivers best-in-class support at no additional charge along with higher throughput and lower costs. [See API Plans](https://www.trumpia.com/api/pricing) ## FAQs Why should I choose Trumpia? There’s a reason why Forbes picked us as the #1 SMS marketing software. Trumpia comes with features and service you can't find anywhere else, like drag-and-drop automated workflows, reputation management, smart customer journeys, AI-powered composing, multichannel messaging, 365-day live support, and dedicated account management. How are messaging credits used? Credits are used for each text message sent or received. Longer messages may use more credits. One credit is 160 characters or less in length. Can I attach videos, pictures, and GIFs to my text messages? Yes, that is considered an MMS message. MMS messages cost 3 messaging credits compared to 1 messaging credit for a standard SMS message. Do credits roll over? No. Credits are refreshed monthly. However, with an annual commitment all credits are given at the time of purchase. How soon can we start sending messages once we pay? The industry-wide TFN (Toll-free Number) verification process usually takes between 2 and 4 weeks and must be completed before you can start sending messages. Sometimes it may take less than 2 weeks if it is being used to send non-marketing messages. Shortcodes take slightly longer to provision, typically between 4 and 6 weeks. What happens if I run out of credits? You can purchase credit buckets a la carte from your account or you can call us to purchase them as well. You can also upgrade your plan to get more credits. What type of number will I be receiving with my account? All Trumpia accounts are given a toll-free number free of charge. 10DLCs (10-digit long codes) and dedicated short codes can also be provisioned for an additional fee(s). Can I use my current number for texting? Absolutely. We can text-enable existing landline numbers. It typically takes around 10 business days to get the number provisioned. I'm a small business that wants to grow. Can Trumpia help? Absolutely. The same features and tools that help Fortune 500s have been used by our small business partners to great success. Connect with us today and we can customize a plan to fit your needs. ## Reseller Plans Want to join the exciting SMS industry? Become a Trumpia Reseller and sell our platform as your own. Get 1-on-1 training, create custom plans, and keep 100% of the profits. [Talk to a Rep](https://www.trumpia.com/contact-us) Ask Us A Question Or Call Us at 1-888-707-3030 First Name\* Last Name\* Email\* Phone Number\* Organization Name What can we help you with? Promo Code Search Keyword Lead Type - Subject Referer Support UID Google Cookie Info Button Clicked From Searched From UTM Source UTM Medium UTM Content UTM Term Campaign ID Keyword ID AD Group ID Match Type Network Device GCLID MSCLKID Partnerstack Customer Key Partnerstack Lead Key Partnerstack Partner Key | | | | --- | --- | | | | ![](https://bat.bing.com/action/0?ti=5660485&tm=gtm002&Ver=2&mid=f0c71a7a-f929-4e99-b184-7d5a7344e786&bo=1&sid=b731d740ff9e11efb8837be1e74b5567&vid=b73213b0ff9e11ef8a926bb779de0ee3&vids=1&msclkid=N&pi=918639831&lg=en-US&sw=1280&sh=1024&sc=24&tl=SMS%20Marketing%20Pricing%20%7C%20Text%20Message%20Software%20Price%20Plans&kw=Text%20Message%20Software%20Pricing&p=https%3A%2F%2Fwww.trumpia.com%2Fpricing-plans&r=<=676&evt=pageLoad&sv=1&cdb=AQAQ&rn=31940) ## SMS API Infrastructure **[![White Trumpia API logo](https://rs.trumpia.com/images/api/trumpia-api-logo.png)](https://www.trumpia.com/api/sms-api-overview)** Call or Text\* [1-888-707-3030](tel:1-888-707-3030)[Hours](https://www.trumpia.com/api/infrastructure#)[Login](https://responsive.trumpia.com/account/login) 6AM - 6PM Pacific (Weekdays)8AM - 12PM Pacific (Weekends and Holidays) - [Trumpia Homepage](https://www.trumpia.com/) - [Overview](https://www.trumpia.com/api/sms-api-overview) - [Use Cases](https://www.trumpia.com/api/use-cases) - [Pricing](https://www.trumpia.com/api/pricing-contact) - [FAQ](https://www.trumpia.com/api/faq) - [Documentation](https://www.trumpia.com/api/infrastructure#) - [Infrastructure](https://www.trumpia.com/api/infrastructure) - [REST](https://classic.trumpia.com/api/docs/rest/overview.php) - [HTTP](https://classic.trumpia.com/api/docs/http/overview.php) - [SDK](https://classic.trumpia.com/sdk/overview.php) [CONTACT US](https://www.trumpia.com/contact-us?button_clicked_from=/api/infrastructure) # Infrastructure **Rest easy with our API, knowing its infrastructure was built** **for reliability, security, and scalability.**[SIGN UP FREE](https://responsive.trumpia.com/account/signup) You need a reliable [SMS service API](https://www.trumpia.com/api/sms-api-overview) to make sure your application runs smoothly. We spent as much time making our API run reliably as we did making our great features. - ## Deliverability Because we manage multiple paths to wireless carriers, your messages are delivered reliably by our SMS service, even if one of our network partners (data centers, Internet providers, cloud service providers, etc.) is experiencing a problem. Just as we provide failover testing for hardware components like servers and disks, we do so even for our aggregators. To support our email service, we host several hundred email servers and IP’s, ensuring that your emails are delivered in large quantities with minimum delivery rejection and junk labeling. Users can also receive delivery reports for messages, providing them with up-to-date information about which contacts are invalid. - ### Scalability As a premier SMS API provider, we give you the option of a Toll-Free number or dedicated short code, scaling up to 150 messages a second or 300 messages per second respectively. ![Image of various people texting and using tablets](https://rs.trumpia.com/images/api/icon_infrastructure_03.png) - ## Redundancy & Server Availability Our service is deployed in active-active setups to ensure maximum uptime. If one server in a cluster was to go down due to unexpected issues, another server would automatically take its place, providing continuity with no impact to the end user. We also utilize two data centers in geographically distinct areas to ensure continuity of service even in the event of a natural disaster or power outage. ![Image of a businessman receiving a text](https://rs.trumpia.com/images/api/icon_infrastructure_01.png) - ## Log-In Security Our automated monitoring systems analyze network traffic conditions 24/7 so our engineers, network providers and carriers can be notified immediately when a delay or downtime is detected in transmission of text messages. Most issues are resolved without any impact to our end users. - ## Redundancy & Server Availability Users must authenticate themselves before accessing our service. Web users do this via a username and password, while API users do this with a username and a randomly generated API key. All login attempts are logged in our system and audited for suspicious activity. You can also bolster security by requiring a one-time code that’s either emailed or texted to you when someone tries to login from a foreign IP address. - ## Access Rights All data in our messaging service API is compartmentalized, so users can access only their own data. You will soon be able to limit access to users within your own account, by issuing users their own API keys with their own sets of permissions and data. ![Image of a phone connecting with various networks](https://rs.trumpia.com/images/api/icon_infrastructure_04.png) - ## Network Security Within our data center, server access is limited to the intranet, and a secure VPN is required to tunnel in from outside the intranet. Access logs are reviewed regularly, and intrusion prevention systems are kept up to date in order to prevent security breaches. Also in place is a DOS prevention system that automatically blocks clients from making excessive requests to the server. DOS attack incidents are logged and reported to the incident management team, which analyzes them and takes the necessary steps to prevent further incidents. All data in transmission can be encrypted with TLS if the user chooses to use HTTPS. - ## Antivirus & Malware Behind the firewall is an up-to-date antivirus system that actively scans for security vulnerabilities and viruses. If a virus is detected, the system will quarantine the infected files. The system then alerts the security administrator to any detected problems, and the administrator immediately works to resolve the issue. ![A picture of a domed structure](https://rs.trumpia.com/images/api/icon_infrastructure_06.png) - ## Physical Security Our servers are located in secured data centers that require several forms of authentication and identification for access. The data center is monitored 24/7 with CCTV systems and detailed access logs to minimize the risk of damage or theft. In addition, our servers are housed in locked cages to avoid unauthorized physical access. [PRICING](https://www.trumpia.com/api/pricing-contact) [CONTACT US](https://www.trumpia.com/contact-us?button_clicked_from=/api/infrastructure) [iframe](https://td.doubleclick.net/td/ga/rul?tid=G-3T2LJSW4XT&gacid=1181637044.1741824261>m=45je53c0v9100893675z8810340901za200&dma=0&gcd=13l3l3l3l1l1&npa=0&pscdl=noapi&aip=1&fledge=1&frm=0&tag_exp=102482433~102587591~102640600~102717422~102788824~102791784~102814059~102825837&z=1398751914)[iframe](https://td.doubleclick.net/td/rul/1055448613?random=1741824260940&cv=11&fst=1741824260940&fmt=3&bg=ffffff&guid=ON&async=1>m=45be53c0v9184802892z8810340901za201&gcd=13l3l3l3l1l1&dma=0&tag_exp=102482433~102587591~102640600~102717422~102788824~102791784~102813109~102814059~102825837&u_w=1280&u_h=1024&url=https%3A%2F%2Fwww.trumpia.com%2Fapi%2Finfrastructure&hn=www.googleadservices.com&frm=0&tiba=SMS%20API%20Infrastructure%20%26%20API%20Documentation%20%7C%20Trumpia&npa=0&pscdl=noapi&auid=1288569766.1741824261&uaa=&uab=&uafvl=&uamb=0&uam=&uap=&uapv=&uaw=0&fledge=1&_tu=Cg) | | | | --- | --- | | | | ![](https://bat.bing.com/action/0?ti=5660485&tm=gtm002&Ver=2&mid=00acdd41-2041-4f50-bb55-76ca41048bf4&bo=1&sid=b6e054c0ff9e11ef992a8bb38d7d5307&vid=b6e060c0ff9e11ef83226f0b5c313c19&vids=1&msclkid=N&pi=918639831&lg=en-US&sw=1280&sh=1024&sc=24&tl=SMS%20API%20Infrastructure%20%26%20API%20Documentation%20%7C%20Trumpia&p=https%3A%2F%2Fwww.trumpia.com%2Fapi%2Finfrastructure&r=<=771&evt=pageLoad&sv=1&cdb=AQAQ&rn=948239) [iframe](https://td.doubleclick.net/td/rul/1055448613?random=1741824261290&cv=11&fst=1741824261290&fmt=3&bg=ffffff&guid=ON&async=1>m=45be53c0v9184802892za200zb810340901&gcd=13l3l3l3l1l1&dma=0&tag_exp=102482433~102587591~102640600~102717422~102788824~102791784~102814060~102825837&u_w=1280&u_h=1024&url=https%3A%2F%2Fwww.trumpia.com%2Fapi%2Finfrastructure&hn=www.googleadservices.com&frm=0&tiba=SMS%20API%20Infrastructure%20%26%20API%20Documentation%20%7C%20Trumpia&did=dZTQ1Zm&gdid=dZTQ1Zm&npa=0&pscdl=noapi&auid=1288569766.1741824261&uaa=&uab=&uafvl=&uamb=0&uam=&uap=&uapv=&uaw=0&fledge=1&data=event%3Dgtag.config) ## Professional SMS Services - Services - Professional Services # Professional Services - ![99cent store](https://rs.trumpia.com/images/roll_logo/99centstore.svg) - ![COSTCO WHOLESALE](https://rs.trumpia.com/images/roll_logo/logo_Costco.svg) - ![FEMA](https://rs.trumpia.com/images/roll_logo/logo_FEMA.svg) - ![7 ELEVEN](https://rs.trumpia.com/images/roll_logo/logo_7Eleven.svg) - ![GM](https://rs.trumpia.com/images/roll_logo/gm.svg) - ![Toyota](https://rs.trumpia.com/images/roll_logo/toyota.svg) - ![Ford](https://rs.trumpia.com/images/roll_logo/ford.svg) - ![LG](https://rs.trumpia.com/images/roll_logo/LG.svg) - ![McDonalds](https://rs.trumpia.com/images/roll_logo/McDonalds.svg) - ![Hyatt](https://rs.trumpia.com/images/roll_logo/Hyatt.svg) - ![BaltimoreRavens](https://rs.trumpia.com/images/roll_logo/logo_BaltimoreRavens.svg) - ![Texas AnM University](https://rs.trumpia.com/images/roll_logo/TexasAnMUniversity.svg) - ![OMNI HOTELS & RESORTS](https://rs.trumpia.com/images/roll_logo/logo_omnihotel.svg) - ![NJ](https://rs.trumpia.com/images/roll_logo/logo_njstate.svg) - ![State of New York](https://rs.trumpia.com/images/roll_logo/StateofNewYork.svg) - ![JPM organ Chase](https://rs.trumpia.com/images/roll_logo/JPMorganChase.svg) - ![US Air Force](https://rs.trumpia.com/images/roll_logo/USAirForce.svg) - ![US Navy](https://rs.trumpia.com/images/roll_logo/USNavy.svg) - ![ICBC](https://rs.trumpia.com/images/roll_logo/ICBC.svg) - ![99cent store](https://rs.trumpia.com/images/roll_logo/99centstore.svg) - ![COSTCO WHOLESALE](https://rs.trumpia.com/images/roll_logo/logo_Costco.svg) - ![FEMA](https://rs.trumpia.com/images/roll_logo/logo_FEMA.svg) - ![7 ELEVEN](https://rs.trumpia.com/images/roll_logo/logo_7Eleven.svg) - ![GM](https://rs.trumpia.com/images/roll_logo/gm.svg) - ![Toyota](https://rs.trumpia.com/images/roll_logo/toyota.svg) - ![Ford](https://rs.trumpia.com/images/roll_logo/ford.svg) - ![LG](https://rs.trumpia.com/images/roll_logo/LG.svg) - ![McDonalds](https://rs.trumpia.com/images/roll_logo/McDonalds.svg) - ![Hyatt](https://rs.trumpia.com/images/roll_logo/Hyatt.svg) - ![BaltimoreRavens](https://rs.trumpia.com/images/roll_logo/logo_BaltimoreRavens.svg) - ![Texas AnM University](https://rs.trumpia.com/images/roll_logo/TexasAnMUniversity.svg) - ![OMNI HOTELS & RESORTS](https://rs.trumpia.com/images/roll_logo/logo_omnihotel.svg) - ![NJ](https://rs.trumpia.com/images/roll_logo/logo_njstate.svg) - ![State of New York](https://rs.trumpia.com/images/roll_logo/StateofNewYork.svg) - ![JPM organ Chase](https://rs.trumpia.com/images/roll_logo/JPMorganChase.svg) - ![US Air Force](https://rs.trumpia.com/images/roll_logo/USAirForce.svg) - ![US Navy](https://rs.trumpia.com/images/roll_logo/USNavy.svg) - ![ICBC](https://rs.trumpia.com/images/roll_logo/ICBC.svg) We offer 6 levels of service. To see which ones your plan comes with, please refer to our [Pricing Page](https://www.trumpia.com/pricing-plans). If your plan does not come with a specific service, you can also add on some of these a la carte. - ## [Support](https://www.trumpia.com/professional-services/365-day-support) For Trumpia, customer service and technical support are not an afterthought, they are a major point of emphasis. We pride ourselves on our professionalism, depth of knowledge, industry experience, and 365-day support with an average response in under 9 minutes during business hours (including major holidays and weekends). For enterprise level customers, we also offer priority support. [365-Day Support](https://www.trumpia.com/professional-services/365-day-support) [9-min Response Time](https://www.trumpia.com/professional-services/365-day-support) ## [Onboarding](https://www.trumpia.com/professional-services/onboarding-and-training) We offer professional onboarding, so you can be up and running more quickly. This includes access to our live webinars as well as 1-on-1 strategy and implementation sessions with an Onboarding Specialist who will get you up and running quickly. In addition to onboarding sessions, we have an extensive library of how-to-guides and videos to make sure you get the most out of our platform. [Live Webinars](https://www.trumpia.com/professional-services/onboarding-and-training) [Strategy Session](https://www.trumpia.com/professional-services/onboarding-and-training) [implementation Session](https://www.trumpia.com/professional-services/onboarding-and-training) - ## [Dedicated Account Manager](https://www.trumpia.com/professional-services/dedicated-account-manager) Get an Account Manager who will work with you to meet your goals and be the first person to advocate on your behalf if any issues arise.One of the values of having a dedicated Account Manager is that they continue to work with you to make sure you get the most out of our solution, by expanding your use of our software past what you may have originally come to us for. Our team of industry experts are here to help devise effective campaigns and strategies that deliver ROI. [Meet Your Goals](https://www.trumpia.com/professional-services/dedicated-account-manager) [Expand Your Use](https://www.trumpia.com/professional-services/dedicated-account-manager) [Devise Effect Campaigns](https://www.trumpia.com/professional-services/dedicated-account-manager) ## [Campaign Consulting](https://www.trumpia.com/professional-services/campaign-consulting) Trumpia is the most advanced text automation platform on the market, but we don't leave you to fend for yourself. We have a team dedicated to looking for solutions to your business objectives, so you get the most out of our software and create jaw-dropping campaigns.A session with one of our Campaign Consultants includes brainstorming on how you can develop texting campaigns that will deliver compelling results and ROI. We will also go over strategies that our customers in your industry are using to meet their business goals. [Brainstorming](https://www.trumpia.com/professional-services/campaign-consulting) [Strategy](https://www.trumpia.com/professional-services/campaign-consulting) - ## [Compliance Advice](https://www.trumpia.com/professional-services/compliance-consulting) Trumpia takes compliance very seriously, and we have an entire team in place to help you stay compliant. When you create an account, you can request to have one of our compliance specialists walk you through the do's and don'ts of mobile messaging and answer any questions that you may have.On top of that, our staff keeps an eye out to spot potential content violations or spam in outbound messages. Our software offers features that help you collect and manage contacts in a compliant way. When a subscriber opts-in, they automatically receive the legally required disclosures like content type and frequency. [Do's & Don'ts](https://www.trumpia.com/professional-services/compliance-consulting) [Content Violation or Spam](https://www.trumpia.com/professional-services/compliance-consulting) [Subscriber Opt-Ins](https://www.trumpia.com/professional-services/compliance-consulting) ## [Custom Integrations](https://www.trumpia.com/professional-services/custom-integrations) Trumpia's powerful API can be integrated to work seamlessly with your existing applications. Imagine the impact your in-house program could have if it could send attention-grabbing text messages too. But if you do not have a developer on site or want to devote the time to integrate, our expert custom development team can be hired to help with a variety of projects.Our Custom Integrations include customized reporting, automated triggers, Zapier integrations, and contact synchronization. [Custom Reporting](https://www.trumpia.com/professional-services/custom-integrations) [Automated Triggers](https://www.trumpia.com/professional-services/custom-integrations) [Zapier Integrations](https://www.trumpia.com/professional-services/custom-integrations) [Contact Sync](https://www.trumpia.com/professional-services/custom-integrations) ### More Features - [**Automation** Set our software on autopilot, so it carries out tasks for you.](https://www.trumpia.com/product/text-automation) - [**Omni-Channel** Send messages via SMS, MMS, email, and voice.](https://www.trumpia.com/product/omni-channel) - [**Enterprise** As you grow, better manage multiple locations & departments.](https://www.trumpia.com/product/enterprise) - [**Core Features** \\ Trumpia has all the core features you'd expect...and much more!](https://www.trumpia.com/product/core-features) - [**Omni-Channel** \\ Send messages via SMS, MMS, email, and voice.](https://www.trumpia.com/product/omni-channel) - [**Enterprise** \\ As you grow, better manage multiple locations & departments.](https://www.trumpia.com/product/enterprise) - [**Core Features** \\ Trumpia has all the core features you'd expect...and much more!](https://www.trumpia.com/product/core-features.html) - [**Automation** \\ Set our software on autopilot, so it carries out tasks for you.](https://www.trumpia.com/product/text-automation) - [**Omni-Channel** \\ Send messages via SMS, MMS, email, and voice.](https://www.trumpia.com/product/omni-channel) - [**Core Features** \\ Trumpia has all the core features you'd expect...and much more!](https://www.trumpia.com/product/core-features) - [**Automation** \\ Set our software on autopilot, so it carries out tasks for you.](https://www.trumpia.com/product/text-automation) - [**Enterprise** \\ As you grow, better manage multiple locations & departments.](https://www.trumpia.com/product/enterprise) Ask Us A Question Or Call Us at 1-888-707-3030 First Name\* Last Name\* Email\* Phone Number\* Organization Name What can we help you with? Promo Code Search Keyword Lead Type - Subject Referer Support UID Google Cookie Info Button Clicked From Searched From UTM Source UTM Medium UTM Content UTM Term Campaign ID Keyword ID AD Group ID Match Type Network Device GCLID MSCLKID Partnerstack Customer Key Partnerstack Lead Key Partnerstack Partner Key | | | | --- | --- | | | | ![](https://bat.bing.com/action/0?ti=5660485&tm=gtm002&Ver=2&mid=d49120f2-e47c-4864-8073-5c08d1eb2368&bo=1&sid=b7013090ff9e11ef934f335ac179a313&vid=b7013380ff9e11ef88f8e3020743a75f&vids=1&msclkid=N&pi=918639831&lg=en-US&sw=1280&sh=1024&sc=24&tl=Trumpia%27s%20Professional%20SMS%20Services&kw=Professional%20SMS%20Services&p=https%3A%2F%2Fwww.trumpia.com%2Fprofessional-services&r=<=658&evt=pageLoad&sv=1&cdb=AQAQ&rn=314530) ## SMS Short Code - Home - SMS Short Code # SMS Short Code ## Mass Texting with an Easy Number to Remember [Sign Up Free](https://responsive.trumpia.com/account/signup) [Watch Demo](https://www.trumpia.com/resources/video-library) - ![99cent store](https://rs.trumpia.com/images/roll_logo/99centstore.svg) - ![COSTCO WHOLESALE](https://rs.trumpia.com/images/roll_logo/logo_Costco.svg) - ![FEMA](https://rs.trumpia.com/images/roll_logo/logo_FEMA.svg) - ![7 ELEVEN](https://rs.trumpia.com/images/roll_logo/logo_7Eleven.svg) - ![GM](https://rs.trumpia.com/images/roll_logo/gm.svg) - ![Toyota](https://rs.trumpia.com/images/roll_logo/toyota.svg) - ![Ford](https://rs.trumpia.com/images/roll_logo/ford.svg) - ![LG](https://rs.trumpia.com/images/roll_logo/LG.svg) - ![McDonalds](https://rs.trumpia.com/images/roll_logo/McDonalds.svg) - ![Hyatt](https://rs.trumpia.com/images/roll_logo/Hyatt.svg) - ![BaltimoreRavens](https://rs.trumpia.com/images/roll_logo/logo_BaltimoreRavens.svg) - ![Texas AnM University](https://rs.trumpia.com/images/roll_logo/TexasAnMUniversity.svg) - ![OMNI HOTELS & RESORTS](https://rs.trumpia.com/images/roll_logo/logo_omnihotel.svg) - ![NJ](https://rs.trumpia.com/images/roll_logo/logo_njstate.svg) - ![State of New York](https://rs.trumpia.com/images/roll_logo/StateofNewYork.svg) - ![JPM organ Chase](https://rs.trumpia.com/images/roll_logo/JPMorganChase.svg) - ![US Air Force](https://rs.trumpia.com/images/roll_logo/USAirForce.svg) - ![US Navy](https://rs.trumpia.com/images/roll_logo/USNavy.svg) - ![ICBC](https://rs.trumpia.com/images/roll_logo/ICBC.svg) - ![99cent store](https://rs.trumpia.com/images/roll_logo/99centstore.svg) - ![COSTCO WHOLESALE](https://rs.trumpia.com/images/roll_logo/logo_Costco.svg) - ![FEMA](https://rs.trumpia.com/images/roll_logo/logo_FEMA.svg) - ![7 ELEVEN](https://rs.trumpia.com/images/roll_logo/logo_7Eleven.svg) - ![GM](https://rs.trumpia.com/images/roll_logo/gm.svg) - ![Toyota](https://rs.trumpia.com/images/roll_logo/toyota.svg) - ![Ford](https://rs.trumpia.com/images/roll_logo/ford.svg) - ![LG](https://rs.trumpia.com/images/roll_logo/LG.svg) - ![McDonalds](https://rs.trumpia.com/images/roll_logo/McDonalds.svg) - ![Hyatt](https://rs.trumpia.com/images/roll_logo/Hyatt.svg) - ![BaltimoreRavens](https://rs.trumpia.com/images/roll_logo/logo_BaltimoreRavens.svg) - ![Texas AnM University](https://rs.trumpia.com/images/roll_logo/TexasAnMUniversity.svg) - ![OMNI HOTELS & RESORTS](https://rs.trumpia.com/images/roll_logo/logo_omnihotel.svg) - ![NJ](https://rs.trumpia.com/images/roll_logo/logo_njstate.svg) - ![State of New York](https://rs.trumpia.com/images/roll_logo/StateofNewYork.svg) - ![JPM organ Chase](https://rs.trumpia.com/images/roll_logo/JPMorganChase.svg) - ![US Air Force](https://rs.trumpia.com/images/roll_logo/USAirForce.svg) - ![US Navy](https://rs.trumpia.com/images/roll_logo/USNavy.svg) - ![ICBC](https://rs.trumpia.com/images/roll_logo/ICBC.svg) ## What is an SMS Short Code? SMS short codes are one of the backbones of text messaging—they are four-, five-, or six-digit numbers that can be used for mass texting. Using an SMS short code optimizes marketing via mass messaging because it is faster than other messaging options. ## What Are Dedicated Short Codes? A dedicated code can only be used by a single organization or user. While obtaining a dedicated shortcode can require a significant financial investment, the cost is worth the benefit for many organizations. It offers a range of improvements compared to messaging with a 10-digit phone number. ### Advantages - **Expanded Use Cases** Dedicated codes are allowed by carriers to run otherwise prohibited types of text campaigns, including text-to-win and text-to-donate programs. - **Message Routing** Since these codes are only used by a single organization, inbound messages can be accurately delivered to them. - **More Recognizable** A shortcode can be as recognizable to your customer as your Twitter account or website address. - **More Keyword Options** You aren't limited by other people already using your SMS mobile keyword, which gives you the creative freedom to choose whatever keyword you like. #### What is the difference between a random short code and a vanity short code? Random short codes are 4, 5, or 6-digit codes that are provisioned en masse and assigned to a customer. A vanity code is a specific short code that you choose to boost the recognizability of your code (as long as that code is available). Both types of codes effectively function the same and share all the advantages of shortcodes, the only difference being that vanity codes cost more. ![Simple Text Automation vs Advanced Automated Workflows image](https://rs.trumpia.com/images/doorway/img_doorway92.svg) ## Empower Short Codes with Trumpia - **Most Advanced Workflows** Trumpia Workbench streamlines operations and reduces human error. Trumpia even has pre-built applets that you just drag and drop to edit. - **Smart Targeting** Trumpia empowers you to send tailored text and email messages to the right person, at the right time, all automatically. - **Reputation Management** Boost your online reviews with survey links that send happy customers to leave reviews and forward unhappy customers to managers. - **AI-Powered Messaging** Our platform uses the power of AI to make your messaging more creative and saves you time composing your messages. - **Personalized Customer Journeys** Build personalized engagement throughout a customer's journey with your business to drive more revenue and loyalty. - **Two-way Messaging** Carry out two-way conversations with your audience across SMS and email from the same inbox. You can even automate FAQs. - **Omnichannel Communication** Automatically orchestrate text, MMS, and email, so campaigns are coordinated throughout your customer's experience. - **Powerful Integration** Integrate Trumpia with the software you already use like Salesforce, Shopify, Zapier, or Typeform or via open API. - **#1 Support & Deliverability** 365-day Support with a 9-minute Response. Includes 1-to-1 onboarding, Dedicated account managers, consulting, and compliance advice. ## How to Get a Short Code You need to work with a team of experts (like those at Trumpia who are ready to help) to get a short code number provisioned. Here are the steps: ![Image of a businessman working on a laptop](https://rs.trumpia.com/images/doorway/sc_img_doorway01.svg) ### Choose a Number ![Image of a businessman working on a laptop](https://rs.trumpia.com/images/doorway/sc_img_doorway01.svg) You can either choose a number from the list of available codes (which costs more), or you can select a random number. Our team can help you decide which is better for your business and navigate any short code registry. ![Image of a businessman working on a laptop](https://rs.trumpia.com/images/doorway/sc_img_doorway02.svg) ### Fill Out the Paperwork ![Image of a businessman working on a laptop](https://rs.trumpia.com/images/doorway/sc_img_doorway02.svg) Trumpia can help you fill out the necessary forms so your code can be provisioned to fit your messaging needs. Make it official with no hassle involved. ![Image of a businessman working on a laptop](https://rs.trumpia.com/images/doorway/sc_img_doorway03.svg) ### Provision Your Number ![Image of a businessman working on a laptop](https://rs.trumpia.com/images/doorway/sc_img_doorway03.svg) An SMS service like Trumpia can connect with aggregators and submit your code application for review by the wireless carriers. We need some basic information, like how you expect to use your code and verify that your program follows messaging best practices. Please note this process can take a few weeks to complete. ![Image of a businessman working on a laptop](https://rs.trumpia.com/images/doorway/sc_img_doorway04.svg) ### Get Messaging! ![Image of a businessman working on a laptop](https://rs.trumpia.com/images/doorway/sc_img_doorway04.svg) Once your code is provisioned we can help you build SMS marketing campaigns that help you accomplish your messaging goals. Use Trumpia's tools to develop effective and engaging marketing plans that draw in your client or audience base. ### Compliance There are many [regulations](https://www.fcc.gov/general/telemarketing-and-robocalls) that govern who you are allowed to text, when, and with what content. These include the TCPA (Telephone Consumer Protection Act) and the CTIA, and they both have different guidelines everyone needs to follow to ensure compliance and not be levied fines or have your shortcode shut down. To read more about these, [click here](https://www.trumpia.com/resources/tcpa-and-ctia). ## SMS Short Code FAQs What were shared SMS short codes? One of the only drawbacks of SMS shortcodes is the fact that they can be pricey. Shared shortcodes helped to mitigate costs by allowing organizations to share one single shortcode. Unfortunately, shared shortcodes also come with some drawbacks, which is why wireless carriers have shut them down. Here's why: Keyword Competition: Because the single code is shared across multiple users, the "pool" of available keywords for any business to use becomes limited. So for example, if two athletic stores with the same shared code wanted to use the mobile keyword “Tennis”, only one of them would be able to. Message Routing: Imagine that 1,000 people lived in your home with you, and when someone tried to send you mail, they could only include the address, not your name. It would become incredibly hard to decipher which piece of mail was meant for which person. Similarly, shared codes make it incredibly difficult to route inbound messages to the correct user's inbox. Reliance on Other Users: There are many compliance regulations that govern text messaging for businesses. With a shared code, if a single user out of 1,000misuses the code and sends non-compliant messages, wireless carriers could shut down the entire code, leaving the 999 other users out of luck. Carrier Shutdown: Carriers have discontinued shared short codes because of all of these drawbacks and their ability to be used by bad actors. High-throughput toll-free numbers have many of the same benefits as shared codes without any of these drawbacks. What is a short code audit? A short code audit is the monitoring of shortcodes by wireless carriers. This usually occurs when a wireless carrier finds that the short code is not following the rules and regulations that they set out. Be careful to read up on all of the rules and regulations of your wireless carrier to avoid this common short code mistake. Otherwise, the punishment can widely vary depending on the severity of the violation. You do not want to have your code taken away from you by a silly mistake. Remember to always include opt-out disclosures in messages to protect yourself better for any text message marketing. Do SMS messages get filtered by the carriers? When you apply for a short code, you make an agreement to follow the content regulations when you send and receive text messages. This pre-approves the messages you end up sending in the future. For this reason, SMS messages sent by shortcodes are not filtered by carriers unless carriers receive spam complaints about a certain code or the code is audited. Can any business get an SMS short code? In essence, most businesses should be able to acquire their dedicated code with little to no problems. However, for businesses whose services promote or produce content that is not within the guidelines (ex: Alcoholic products, firearms, tobacco, etc.), getting a code approved becomes substantially more difficult and at times can be denied. The type of SMS and the content matter in these cases. When companies say a short code costs $XXX, what does that mean/include? The price that companies pay for codes usually only includes your ability to lease a short code. This means it does not include the services needed to provision the code for use on the different wireless carrier networks. At Trumpia, we provide such short code services for a fee so that our customers do not need to go through the painstaking process of keeping their codes active on the various networks. Can you send multimedia messages with an SMS short code? Though it is common to call these SMS codes, they can be used to send MMS texts as well. Rates for sending multimedia messages can be different than bare text, but all types of short codes can still be used for messages containing video, image, and other multimedia. ## Pricing With Trumpia, you can add a dedicated short code to any of our plans. This gives you the freedom to build a brand with your number and eliminates any messaging throughput issues due to Trumpia's high volume. To see our plan's pricing, please see our [pricing page](https://www.trumpia.com/pricing-plans). Ask Us A Question Or Call Us at 1-888-707-3030 First Name\* Last Name\* Email\* Phone Number\* Organization Name What can we help you with? Promo Code Search Keyword Lead Type - Subject Referer Support UID Google Cookie Info Button Clicked From Searched From UTM Source UTM Medium UTM Content UTM Term Campaign ID Keyword ID AD Group ID Match Type Network Device GCLID MSCLKID Partnerstack Customer Key Partnerstack Lead Key Partnerstack Partner Key | | | | --- | --- | | | | ![](https://bat.bing.com/action/0?ti=5660485&tm=gtm002&Ver=2&mid=486dbf97-66cd-4b84-b360-1d5c81bfe28d&bo=1&sid=b7671680ff9e11efa4f245f57bd52c0e&vid=b7678920ff9e11efa2397fd295d99809&vids=1&msclkid=N&pi=918639831&lg=en-US&sw=1280&sh=1024&sc=24&tl=SMS%20Short%20Code%20%7C%20Short%20Code%20Texting%20Service&kw=SMS%20Short%20Code&p=https%3A%2F%2Fwww.trumpia.com%2Fshort-code&r=<=643&evt=pageLoad&sv=1&cdb=AQAQ&rn=825527) ## Trumpia Marketing Partnerships _![trumpia](https://rs.trumpia.com/images/partner/logo_blue.svg)_ # Marketing Agency Partnerships ## Trumpia is an award-winning automated customer engagement and experience platform trusted by Fortune 500s and small businesses alike. Our 7-Step Customer Journeys go far beyond mass blasting or keywords. These journeys deliver tangible results like increased revenue, customer satisfaction, retention, and productivity. ![Marketing-agencies background img](https://rs.trumpia.com/images/partner/partner_main.png)![trumpia for shopify background img](https://rs.trumpia.com/images/partner/m_partner_main.png) ## Forbes Advisor Named Trumpia The Best SMS Marketing Platform on the Market “Trumpia is a well-known marketing automation company with A-list clients such as Jamba Juice, Chick-fil-A and Omni Hotels & Resorts. We picked it as the best service for marketing campaigns because its standard plan offers robust automation and targeting features… Its advanced plans include more intricate marketing features such as auto campaigns, conditioned drip campaigns, real-time targeting and behavior tracking.” - [![Capterra](https://rs.trumpia.com/images/main/capterra.svg)](https://www.capterra.com/p/131015/Trumpia-2-0/) - [![G2](https://rs.trumpia.com/images/main/g2.svg)](https://www.g2.com/products/trumpia/reviews) - [![Software Advice](https://rs.trumpia.com/images/main/software_advice.svg)](https://www.softwareadvice.com/ca/sms-marketing/trumpia-profile/) - ![High Performer spring 2024](https://rs.trumpia.com/images/main/g2_highperformer.svg) - ![Best Est. ROI spring 2024](https://rs.trumpia.com/images/main/g2_bestroi.svg) - ![Easiest Setup small business spring 2024](https://rs.trumpia.com/images/main/g2_easiestsetup.svg) - ![Fastest Implementation small business spring 2024](https://rs.trumpia.com/images/main/g2_fastestimplementation.svg) - ![Best Meets Requirements small business spring 2024](https://rs.trumpia.com/images/main/g2_bestmeetsrequirements.svg) - ![Users Love Us](https://rs.trumpia.com/images/main/g2_usersloveus.svg) ## Why Partner with Trumpia? ![Image of a businessman working on a laptop](https://rs.trumpia.com/images/partner/partner_img01.png) ### SMS & Marketing Automation Trumpia's third-generation marketing automation is called Trumpia Workbench. Workbench is a free-form omnidirectional workflow builder that goes beyond the restrictive branching of unidirectional binary workflows (that look more like org charts). As a result, your clients can build powerful and customized workflows in minutes, with no programmer required: - Free-form Workflow Builder - Advanced Triggers - Smart Branching - Reusable Tiles - Ask-Question Tile - Extended Workflows - Internal Notifications - Business Automation - Salesforce Import & Object Updates [Request Demo](https://www.trumpia.com/marketing-agencies#) ![Image of a businessman working on a laptop](https://rs.trumpia.com/images/partner/partner_img02.png) ### Collaborative Presentations & Pricing You bring us potential clients, and we can either present to them directly or we can co-pilot on the presentation. We'll work with you to brainstorm the best solution for your customers and our team will build fully-customized demos to present to them. Plus we'll structure pricing with you for your customers. ![Image of a businessman working on a laptop](https://rs.trumpia.com/images/partner/partner_img03.png) ### Dedicated Account Management Once we convert a client, our dedicated account managers will work with the customer for you, giving you the freedom to build other opportunities. ![Image of a businessman working on a laptop](https://rs.trumpia.com/images/partner/partner_img04.png) ### Unmatched Support Our team is on hand 365 days a year to deliver the best customer service to your clients, with an average response time of 9 minutes. In addition to that we offer campaign consulting, compliance advice, and one-on-one and group onboarding. All of this leads to longer and more fruitful partnerships. [Trumpia Unique Advantages](https://www.trumpia.com/solutions/why-trumpia) Partner with Us Call Us at 415-484-4206 First Name\* Last Name\* Email\* Phone Number\* Organization Name Promo Code Search Keyword Lead Type - Subject Referer Support UID Google Cookie Info Button Clicked From Searched From UTM Source UTM Medium UTM Content UTM Term Campaign ID Keyword ID AD Group ID Match Type Network Device GCLID MSCLKID Partnerstack Customer Key Partnerstack Lead Key Partnerstack Partner Key | | | | --- | --- | | | | ![](https://bat.bing.com/action/0?ti=5660485&tm=gtm002&Ver=2&mid=c310bebc-0e74-4516-815f-842b2220d06b&bo=1&sid=b6f75250ff9e11ef93ecd9852d17bf69&vid=b6f76690ff9e11efa3d3174e1b36e6bb&vids=1&msclkid=N&pi=918639831&lg=en-US&sw=1280&sh=1024&sc=24&tl=Trumpia%20Marketing%20Agency%20Partnerships%20%7C%20Text%20Sweepstakes%20%26%20SMS%20Contests%20by%20Trumpia&kw=tTrumpia%20Marketing%20Agency%20Partnerships&p=https%3A%2F%2Fwww.trumpia.com%2Fmarketing-agencies&r=<=682&evt=pageLoad&sv=1&cdb=AQAQ&rn=291580) ## Onboarding Resources # Welcome to Trumpia We offer a suite of free resources to help get you started and maximize your results, along with a few things you should know before you start sending messages. ## Self-Service Resources - [Mobile\\ \\ Marketing\\ \\ Videos](https://www.trumpia.com/resources/video-library) - [Tutorial\\ \\ Videos](https://www.trumpia.com/resources/video-library) - [Strategy\\ \\ Webinars](https://www.trumpia.com/resources/video-library) - [Blog](https://trumpia.com/blog/) - [Case\\ \\ Studies](https://www.trumpia.com/resources/case-studies) ## Compliance Regulations Because of the potency of text messaging, the government and wireless carriers have regulations in place including the [TCPA](https://www.trumpia.com/resources/tcpa-and-ctia) and [CTIA](https://www.trumpia.com/resources/tcpa-and-ctia) that dictate who you can send messages to, when, and with what content. - **Who Can You Send Messages To?** Government regulations mandate that all numbers you text must be collected with the contacts’ expressed consent. This means you cannot purchase, borrow or randomly collect phone numbers. So, if you have a list of contacts you wish to import into our system, a one-time Import Certification will need to be completed. Please click the link to fill out and submit the [Import Certification.](https://salesforceintegration.na1.echosign.com/public/esignWidget?wid=CBFCIBAA3AAABLblqZhC9wvt-67vIv8Ft8U25zEW1JYfQzb3H1Q07CUOCRHl8ock8clMBtrIicWzInYSdbKA*) - **When Can You Send Messages?** For most use cases, federal regulations prohibit the sending of marketing related text messages before 8AM and after 9PM. They do make exceptions however for special cases. If you need to send text messages between 9PM and 8AM, email us at [support@trumpia.com](mailto:support@trumpia.com) - **What Content Can You Send?** The [Cellular Telephone Industries Association(CTIA)](https://www.wmcglobal.com/hubfs/CTIA%20Short%20Code%20Monitoring%20Handbook%20-%20v1.8.pdf) requires disclosure of content type, messaging frequency, and a “message and data rates may apply” disclaimer. It also prohibits the following types of message content. - Profanity - Obscenity / Adult Content - Violence / Hate - Weapons - Drugs / Alcoho - Gambling In addition, certain message content requires a dedicated short code. Ask Us A Question Or Call Us at 1-888-707-3030 First Name\* Last Name\* Email\* Phone Number\* Organization Name What can we help you with? Promo Code Search Keyword Lead Type - Subject Referer Support UID Google Cookie Info Button Clicked From Searched From UTM Source UTM Medium UTM Content UTM Term Campaign ID Keyword ID AD Group ID Match Type Network Device GCLID MSCLKID Partnerstack Customer Key Partnerstack Lead Key Partnerstack Partner Key | | | | --- | --- | | | | ![](https://bat.bing.com/action/0?ti=5660485&tm=gtm002&Ver=2&mid=3b9c3a2e-0cbc-4bd4-92c3-d6a61a10f3ff&bo=1&sid=b6e74b80ff9e11ef91ffd75c89c17259&vid=b6e75330ff9e11ef965a8d4ed5767416&vids=1&msclkid=N&pi=918639831&lg=en-US&sw=1280&sh=1024&sc=24&tl=Welcome%20to%20Trumpia%20%7C%20Trumpia&p=https%3A%2F%2Fwww.trumpia.com%2Fresources%2Fonboarding&r=<=703&evt=pageLoad&sv=1&cdb=AQAQ&rn=58092) ## Top SMS Marketing Service - Resources - Featured on Forbes # Forbes ## Best SMS Marketing Services Of 2024 ![forbes](https://rs.trumpia.com/images/common/forbes_cont.svg) "Trumpia is a well-known marketing automation company with A-list clients such as Jamba Juice, Chick-fil-A and Omni Hotels & Resorts. We picked it as the best service for marketing campaigns because its standard plan offers robust automation and targeting features such as drip campaigns, dynamic targeting, link tracking and data capture. Its advanced plans include more intricate marketing features such as auto campaigns, conditioned drip campaigns, real-time targeting and behavior tracking." - Forbes ![forbes](https://rs.trumpia.com/images/common/forbes01.png) ![forbes](https://rs.trumpia.com/images/common/forbes02.png) From the article of "Best Mass Texting Services Of 2024" by Jennifer Simonson, Kelly Main at http://www.forbes.com BEST FOR MARKETING CAMPAIGNS ![forbes](https://rs.trumpia.com/images/common/forbes_mo.png) Ask Us A Question Or Call Us at 1-888-707-3030 First Name\* Last Name\* Email\* Phone Number\* Organization Name What can we help you with? Promo Code Search Keyword Lead Type - Subject Referer Support UID Google Cookie Info Button Clicked From Searched From UTM Source UTM Medium UTM Content UTM Term Campaign ID Keyword ID AD Group ID Match Type Network Device GCLID MSCLKID Partnerstack Customer Key Partnerstack Lead Key Partnerstack Partner Key | | | | --- | --- | | | | ![](https://bat.bing.com/action/0?ti=5660485&tm=gtm002&Ver=2&mid=45e430d1-4d1d-4bae-b208-06d685626778&bo=1&sid=b7159800ff9e11ef9b4c5932f75a0664&vid=b7159550ff9e11efa1345110edd2be30&vids=1&msclkid=N&pi=918639831&lg=en-US&sw=1280&sh=1024&sc=24&tl=Best%20SMS%20Marketing%20Service%20of%202024&p=https%3A%2F%2Fwww.trumpia.com%2Fresources%2Fforbes&r=<=949&evt=pageLoad&sv=1&cdb=AQAQ&rn=854994) ## Contact Trumpia - Home - Contact Us # Contact Us # Speak with a Trumpia Expert Today! First Name\* Last Name\* Email\* Phone Number\* Organization Name Promo Code Search Keyword Lead Type - Subject Referer Support UID Google Cookie Info Button Clicked From Searched From UTM Source UTM Medium UTM Content UTM Term Campaign ID Keyword ID AD Group ID Match Type Network Device GCLID MSCLKID Partnerstack Customer Key Partnerstack Lead Key Partnerstack Partner Key We do NOT share your information with third parties. ## FCC TCPA Regulations # FCC’s TCPA ## Updated: **July 10, 2015** FCC’s 2015 TCPA Ruling The previous Telephone Consumer Protection Act (TCPA) order, effective October 2013, included the following major points. - Prior express written consent requires a signed agreement conspicuously disclosing that the caller is authorized to send messages to a designated phone number through an automatic dialing system. - As indicated in the ESIGN Act, the required signature may be obtained via e-mail, website form, text message, telephone key press, or voice recording. - It must be disclosed clearly that the consumer is not required to accept the agreement as a condition of any purchase. - Text or voice solicitation messages may not be sent from 9:00 p.m. to 8:00 a.m. (recipient time zone). - STOP commands should unsubscribe users from all messaging programs on a given short code. In July 2015, the Federal Communications Commission (FCC) issued an omnibus ruling further clarifying the TCPA. The order addresses some contested subjects pertaining to automated telecommunications and consumer consent. ### _1._ Consent - Prior express written consent requires a signed agreement conspicuously disclosing that the caller is authorized to send messages to a designated phone number through an automatic dialing system. - Consumers may revoke consent by any reasonable means, and marketers are not allowed to restrict the manner in which consumers may withdraw consent. - Companies are expected to maintain complete records demonstrating consumer consent. ### _2._ Autodialer - An automatic telephone dialing system (ATDS or autodialer) is defined as any equipment that can be used to store, produce, and dial numbers for telephone calls, including text and Internet-to-phone messages. - Even a manually dialed call or text by use of an ATDS is considered autodialed. - Autodialed communications require prior express consent except in cases of emergency. ### _3._ Call/Text Initiation - A person or entity must take direct physical steps to cause an autodialer communication or be substantively involved in initiating it in order to be legally responsible for the call or text. - The provider of an app with auto-reply capabilities is not responsible for replies set by an end user. - An app provider is considered the initiator of invitation texts sent automatically (with little or no control by an end user) to contacts in the user’s phone. The mere existence of a contact number in a user’s phone does not demonstrate the contact’s consent to messaging. ### _4._ Reassigned Numbers - In the case of a phone number that has been reassigned from a consenting recipient to a new user (i.e., someone who has not consented to calls or messaging), the new user must consent to any further contact. - The calling party has a one-call window to ascertain that the number has been reassigned. Any contact after this initial call or message is subject to penalty under the TCPA. ### _5._ One-Time Autoresponses - One-off automated text responses to consumer requests are allowed without usual disclosures because the texts are fulfillment messages, not unwanted promotional material. - Such a text message is TCPA-compliant if it meets the following requirements. - It is requested by the consumer. - It is an immediate, one-time response. - It contains only the requested information and no other marketing or advertising. - To use the captured phone numbers for any future automated messaging, the calling party must disclose the usual messaging details and secure express written consent to such messaging. ### _6._ Urgent Consumer-Protection Messages - The TCPA ruling exempts certain finance- and healthcare-related communications from the prior-consent requirement because they are generally expected and desired by consumers. - Financial service providers may call or message without prior consent to inform consumers of urgent matters such as fraud, identity theft, and money transfers. - The order also exempts healthcare-treatment calls and messages such as those for test results, appointment confirmations and reminders, prescription notifications, and preoperative and home-care instructions. This notice is provided for strictly informational purposes and in no way should be taken as legal advice. Trumpia makes no claim as to the completeness or legal definitiveness of this material. We encourage you to review the complete [FCC document](https://www.fcc.gov/document/tcpa-omnibus-declaratory-ruling-and-order) and to seek legal counsel for any prospective action related to this ruling. ### Updated: **October 16, 2013** Revised Rule Under Telephone Consumer Protection Act (TCPA) Please be informed that a revised rule under the Telephone Consumer Protection Act (TCPA) went into effect on 10/16/13 that requires "prior express written consent" **for text or voice messages sent to phones for solicitation purposes. THIS IS NOT INTENDED TO BE LEGAL ADVICE, YOU SHOULD CONSULT WITH YOUR LEGAL COUNSEL FOR SPECIFIC STEPS TO TAKE.** Please look at the content of your campaigns and determine whether you are sending messages for solicitation purposes. If you are sending text or voice messages for solicitation purposes, then your campaign must meet the "prior express written consent" standard. The revised rule defines "prior express written consent" as a signed written agreement that clearly and conspicuously discloses to the consumer that: - By signing the agreement, he or she authorizes the seller to deliver telemarketing messages to a designated phone number using an automatic telephone dialing system and - The consumer is not required to sign the agreement or agree to enter into it as a condition of purchasing any property, goods, or services. The required signature may be obtained in compliance with the E-SIGN Act, including via an e-mail, website form, text message, telephone key press, or voice recording. For those contacts you have collected using our Mobile Keyword, Online Sign-Up Page (OSP), eOSP, Facebook Widget, and other features that require your subscriber's voluntary action of sign-up, our system is designed to keep each subscriber action as written documentation. This documentation is useful only if you have fully disclosed your intent and purpose of your collection of their contact information and they agreed to allow you to send messages. However, for those contacts you have collected outside our system, you must be able to independently provide proof of written consent. Penalties for violation may be severe and you have to take this change very seriously if you imported or manually added contacts. **AS A RESULT OF THIS CHANGE, IF YOU HAVE ANY IMPORTED OR MANUALLY ADDED CONTACTS IN YOUR DISTRIBUTION LIST, YOU WILL HAVE TO GO THROUGH THE IMPORT CERTIFICATION PROCESS AGAIN TO MEET MORE STRINGENT QUALIFICATION RULES EVEN IF YOU HAVE ALREADY SENT US YOUR IMPORT CONTACT IN THE PAST.** If you have an opt-in system outside of Trumpia, you should consult with your own legal team to create an opt-in system that provides the required disclosures under the revised TCPA rule, and captures a "prior express written consent" opt-in if your campaign contains solicitation content. In addition, a declaratory ruling by the FCC confirmed that sending a single, final opt-out confirmation message does not violate the Telephone Consumer Protection Act. If you are an API user, please make sure that you do not send more than one message in response to a user’s STOP request. This means that STOP commands should be treated as STOP ALLs, unsubscribing users from ALL programs on a short code. Please discontinue the use of STOP Menus. Furthermore, you are not allowed to send text or voice solicitation messages from 9PM to 8AM of recipients’ local time. You will see an error message during this time. For any questions regarding TCPA revised rule, please contact our support team at +1 888-707-3030 or email [Support@Trumpia.com.](mailto:Support@Trumpia.com.) | | | | --- | --- | | | | ![](https://bat.bing.com/action/0?ti=5660485&tm=gtm002&Ver=2&mid=79933a70-d2ba-402f-855a-21212c2119f1&bo=1&sid=b972b800ff9e11ef85a72b5f6365499f&vid=b972cb90ff9e11ef8befb38a2c3b59e8&vids=1&msclkid=N&pi=918639831&lg=en-US&sw=1280&sh=1024&sc=24&tl=FCC%E2%80%99s%20TCPA%20Regulations%20and%20Guidelines&kw=FCC%27s%20TCPA%20Rules&p=https%3A%2F%2Fwww.trumpia.com%2Fmain%2Flegal%2FTCPA_update1&r=<=484&evt=pageLoad&sv=1&cdb=AQAQ&rn=467438) ## Free Trumpia Trial # Interested in a free Trumpia trial? Request a demo to learn more: First Name\* Last Name\* Email Address\* Phone Number\* Organization Name (optional) Promo Code Search Keyword Lead Type - Subject Referer Support UID Google Cookie Info Button Clicked From Searched From UTM Source UTM Medium UTM Content UTM Term Campaign ID Keyword ID AD Group ID Match Type Network Device GCLID MSCLKID Partnerstack Customer Key Partnerstack Lead Key Partnerstack Partner Key ![logo](https://rs.trumpia.com/images/self_sign_up/logo_self_sign_up_trumpia.png) ![introduction](https://rs.trumpia.com/images/self_sign_up/introduction.png) Start Your 14-Day Free TrialNO Credit Card Required [iframe](https://td.doubleclick.net/td/ga/rul?tid=G-3T2LJSW4XT&gacid=451893083.1741824265>m=45je53c0v9100893675z8810340901za200zb810340901&dma=0&gcd=13l3l3l3l1l1&npa=0&pscdl=noapi&aip=1&fledge=1&frm=0&tag_exp=102482433~102587591~102640600~102717422~102788824~102791784~102814059~102825837&z=778705226)[iframe](https://td.doubleclick.net/td/rul/1055448613?random=1741824265603&cv=11&fst=1741824265603&fmt=3&bg=ffffff&guid=ON&async=1>m=45be53c0v9184802892z8810340901za201&gcd=13l3l3l3l1l1&dma=0&tag_exp=102482433~102587591~102640600~102717422~102788824~102791784~102814060~102825837&u_w=1280&u_h=1024&url=https%3A%2F%2Fwww.trumpia.com%2Ffree-trial&hn=www.googleadservices.com&frm=0&tiba=Trumpia's%20Free%20Trial%20%7C%20SMS%20Marketing%20Software%20for%20Businesses&npa=0&pscdl=noapi&auid=927083487.1741824265&uaa=&uab=&uafvl=&uamb=0&uam=&uap=&uapv=&uaw=0&fledge=1&_tu=Cg)[iframe](https://td.doubleclick.net/td/rul/1055448613?random=1741824266048&cv=11&fst=1741824266048&fmt=3&bg=ffffff&guid=ON&async=1>m=45be53c0v9184802892za200zb810340901&gcd=13l3l3l3l1l1&dma=0&tag_exp=102482433~102587591~102640600~102696397~102717422~102788824~102791784~102814059~102825837&u_w=1280&u_h=1024&url=https%3A%2F%2Fwww.trumpia.com%2Ffree-trial&hn=www.googleadservices.com&frm=0&tiba=Trumpia's%20Free%20Trial%20%7C%20SMS%20Marketing%20Software%20for%20Businesses&did=dZTQ1Zm&gdid=dZTQ1Zm&npa=0&pscdl=noapi&auid=927083487.1741824265&uaa=&uab=&uafvl=&uamb=0&uam=&uap=&uapv=&uaw=0&fledge=1&data=event%3Dgtag.config) ![](https://bat.bing.com/action/0?ti=5660485&tm=gtm002&Ver=2&mid=27b44d07-bd34-404c-a6b2-f77de69cce8a&bo=1&sid=b9c04fa0ff9e11efbfad4fb532bdc0b0&vid=b9c03310ff9e11efaa86af24fd102fb4&vids=1&msclkid=N&pi=918639831&lg=en-US&sw=1280&sh=1024&sc=24&tl=Trumpia%27s%20Free%20Trial%20%7C%20SMS%20Marketing%20Software%20for%20Businesses&kw=trumpia%20trial&p=https%3A%2F%2Fwww.trumpia.com%2Ffree-trial&r=<=522&evt=pageLoad&sv=1&cdb=AQAQ&rn=142870) ## Marketing Best Practices - Resources - Resource Center # Best Practices - ![99cent store](https://rs.trumpia.com/images/roll_logo/99centstore.svg) - ![COSTCO WHOLESALE](https://rs.trumpia.com/images/roll_logo/logo_Costco.svg) - ![FEMA](https://rs.trumpia.com/images/roll_logo/logo_FEMA.svg) - ![7 ELEVEN](https://rs.trumpia.com/images/roll_logo/logo_7Eleven.svg) - ![GM](https://rs.trumpia.com/images/roll_logo/gm.svg) - ![Toyota](https://rs.trumpia.com/images/roll_logo/toyota.svg) - ![Ford](https://rs.trumpia.com/images/roll_logo/ford.svg) - ![LG](https://rs.trumpia.com/images/roll_logo/LG.svg) - ![McDonalds](https://rs.trumpia.com/images/roll_logo/McDonalds.svg) - ![Hyatt](https://rs.trumpia.com/images/roll_logo/Hyatt.svg) - ![BaltimoreRavens](https://rs.trumpia.com/images/roll_logo/logo_BaltimoreRavens.svg) - ![Texas AnM University](https://rs.trumpia.com/images/roll_logo/TexasAnMUniversity.svg) - ![OMNI HOTELS & RESORTS](https://rs.trumpia.com/images/roll_logo/logo_omnihotel.svg) - ![NJ](https://rs.trumpia.com/images/roll_logo/logo_njstate.svg) - ![State of New York](https://rs.trumpia.com/images/roll_logo/StateofNewYork.svg) - ![JPM organ Chase](https://rs.trumpia.com/images/roll_logo/JPMorganChase.svg) - ![US Air Force](https://rs.trumpia.com/images/roll_logo/USAirForce.svg) - ![US Navy](https://rs.trumpia.com/images/roll_logo/USNavy.svg) - ![ICBC](https://rs.trumpia.com/images/roll_logo/ICBC.svg) - ![99cent store](https://rs.trumpia.com/images/roll_logo/99centstore.svg) - ![COSTCO WHOLESALE](https://rs.trumpia.com/images/roll_logo/logo_Costco.svg) - ![FEMA](https://rs.trumpia.com/images/roll_logo/logo_FEMA.svg) - ![7 ELEVEN](https://rs.trumpia.com/images/roll_logo/logo_7Eleven.svg) - ![GM](https://rs.trumpia.com/images/roll_logo/gm.svg) - ![Toyota](https://rs.trumpia.com/images/roll_logo/toyota.svg) - ![Ford](https://rs.trumpia.com/images/roll_logo/ford.svg) - ![LG](https://rs.trumpia.com/images/roll_logo/LG.svg) - ![McDonalds](https://rs.trumpia.com/images/roll_logo/McDonalds.svg) - ![Hyatt](https://rs.trumpia.com/images/roll_logo/Hyatt.svg) - ![BaltimoreRavens](https://rs.trumpia.com/images/roll_logo/logo_BaltimoreRavens.svg) - ![Texas AnM University](https://rs.trumpia.com/images/roll_logo/TexasAnMUniversity.svg) - ![OMNI HOTELS & RESORTS](https://rs.trumpia.com/images/roll_logo/logo_omnihotel.svg) - ![NJ](https://rs.trumpia.com/images/roll_logo/logo_njstate.svg) - ![State of New York](https://rs.trumpia.com/images/roll_logo/StateofNewYork.svg) - ![JPM organ Chase](https://rs.trumpia.com/images/roll_logo/JPMorganChase.svg) - ![US Air Force](https://rs.trumpia.com/images/roll_logo/USAirForce.svg) - ![US Navy](https://rs.trumpia.com/images/roll_logo/USNavy.svg) - ![ICBC](https://rs.trumpia.com/images/roll_logo/ICBC.svg) ## Best Practices Here at Trumpia we want you to have the most successful marketing campaign possible. We have compiled a list of the most effective techniques for cross-channel marketing. - [General Tips](https://www.trumpia.com/) - [SMS](https://www.trumpia.com/) - [Email](https://www.trumpia.com/) - 1. _01_ Collect your own contact list through opt-in features; never rent or purchase lists. 2. _02_ Specify the end dates of promotional campaigns to encourage customers to act quickly. 3. _03_ Include a compelling call-to-action and incentives to encourage a response from your audience. For example: "Shop online today and save 15% off your entire purchase!" 4. _04_ Use Smart Targeting to automatically make sure all message content is relevant to your target audience. 5. _05_ Test messages thoroughly before sending, making sure all links are active and spelling is correct. 6. _06_ Send messages at appropriate times of day, avoiding early mornings and late nights. - 1. _01_ Choose a short and easy-to-remember mobile keyword that associates with your business or promotion. 2. _02_ Choose a short code, local number, or toll-free number to send messages based on the nature of your campaign. 3. _03_ Announce keywords on flyers, store signage, social media, via broadcast, your website, and other highly visible places for increased exposure. You don't have to start any new campaign for SMS subscriptions. Just add information on mobile keyword in all of your existing campaigns. 4. _04_ Frequency matters - Avoid sending more messages than the number you stated in your opt-in welcome message. 5. _05_ Make sure mobile keyword advertisements abide by CTIA rules and regulations by clearly displaying a disclosure with content including: - Your organization's name - A brief description of your program and the content type you plan to send - Instructions on how to opt-out - Age requirement to be in your program if applicable - Frequency of SMS campaign messages - 1. _01_ Keep subject lines concise and catchy, including calls-to-action to increase open rates. 2. _02_ Immediately state the purpose of the email in the title or the beginning of the email body. 3. _03_ Have a good balance of both text content and images to improve deliverability. 4. _04_ Avoid certain words like "free" or "save" to mitigate the risk of your emails being marked as spam. 5. _05_ Your font size should stay between 8pt and 14pt. Messages with font sizes that are too small or too large can trigger spam filters. ### Disclaimer Please note that it is your responsibility to ensure that your campaigns are fully compliant, so please be sure to check all relevant industry and carrier regulations including the [TCPA](https://www.trumpia.com/resources/tcpa-and-ctia), [CTIA,](https://www.trumpia.com/resources/tcpa-and-ctia) [CAN-SPAM Act,](https://www.ftc.gov/business-guidance/resources/can-spam-act-compliance-guide-business) and [MMA](https://www.mmaglobal.com/documents/us-consumer-best-practices). For more ideas, check out how our customers have successfully used Trumpia on our [case studies](https://www.trumpia.com/resources/case-studies) and [industry pages.](https://www.trumpia.com/solutions/use-cases#industries) To learn what qualifies a message as spam and how to avoid getting your campaigns flagged for it, please refer to our [Anti-Spam Policy](https://www.trumpia.com/anti-spam-policy) page. Ask Us A Question Or Call Us at 1-888-707-3030 First Name\* Last Name\* Email\* Phone Number\* Organization Name What can we help you with? Promo Code Search Keyword Lead Type - Subject Referer Support UID Google Cookie Info Button Clicked From Searched From UTM Source UTM Medium UTM Content UTM Term Campaign ID Keyword ID AD Group ID Match Type Network Device GCLID MSCLKID Partnerstack Customer Key Partnerstack Lead Key Partnerstack Partner Key | | | | --- | --- | | | | ![](https://bat.bing.com/action/0?ti=5660485&tm=gtm002&Ver=2&mid=82522213-cbc0-4f8c-aa71-43dc91ea90f2&bo=1&sid=b988dc40ff9e11ef99d72fe4d3234fc9&vid=b98933d0ff9e11efa2b5a563828e897f&vids=1&msclkid=N&pi=918639831&lg=en-US&sw=1280&sh=1024&sc=24&tl=Best%20Practices%20using%20SMS%20Software%20%7C%20Trumpia&p=https%3A%2F%2Fwww.trumpia.com%2Fresources%2Fbest-practices&r=<=532&evt=pageLoad&sv=1&cdb=AQAQ&rn=818996) ## Sports Team Communication - Solutions - Use Cases # Texting Software for Sports Teams and Coaches [Sign Up Free](https://responsive.trumpia.com/account/signup) [Book Demo](https://www.trumpia.com/solutions/industries/sports#) - ![99cent store](https://rs.trumpia.com/images/roll_logo/99centstore.svg) - ![COSTCO WHOLESALE](https://rs.trumpia.com/images/roll_logo/logo_Costco.svg) - ![FEMA](https://rs.trumpia.com/images/roll_logo/logo_FEMA.svg) - ![7 ELEVEN](https://rs.trumpia.com/images/roll_logo/logo_7Eleven.svg) - ![GM](https://rs.trumpia.com/images/roll_logo/gm.svg) - ![Toyota](https://rs.trumpia.com/images/roll_logo/toyota.svg) - ![Ford](https://rs.trumpia.com/images/roll_logo/ford.svg) - ![LG](https://rs.trumpia.com/images/roll_logo/LG.svg) - ![McDonalds](https://rs.trumpia.com/images/roll_logo/McDonalds.svg) - ![Hyatt](https://rs.trumpia.com/images/roll_logo/Hyatt.svg) - ![BaltimoreRavens](https://rs.trumpia.com/images/roll_logo/logo_BaltimoreRavens.svg) - ![Texas AnM University](https://rs.trumpia.com/images/roll_logo/TexasAnMUniversity.svg) - ![OMNI HOTELS & RESORTS](https://rs.trumpia.com/images/roll_logo/logo_omnihotel.svg) - ![NJ](https://rs.trumpia.com/images/roll_logo/logo_njstate.svg) - ![State of New York](https://rs.trumpia.com/images/roll_logo/StateofNewYork.svg) - ![JPM organ Chase](https://rs.trumpia.com/images/roll_logo/JPMorganChase.svg) - ![US Air Force](https://rs.trumpia.com/images/roll_logo/USAirForce.svg) - ![US Navy](https://rs.trumpia.com/images/roll_logo/USNavy.svg) - ![ICBC](https://rs.trumpia.com/images/roll_logo/ICBC.svg) - ![99cent store](https://rs.trumpia.com/images/roll_logo/99centstore.svg) - ![COSTCO WHOLESALE](https://rs.trumpia.com/images/roll_logo/logo_Costco.svg) - ![FEMA](https://rs.trumpia.com/images/roll_logo/logo_FEMA.svg) - ![7 ELEVEN](https://rs.trumpia.com/images/roll_logo/logo_7Eleven.svg) - ![GM](https://rs.trumpia.com/images/roll_logo/gm.svg) - ![Toyota](https://rs.trumpia.com/images/roll_logo/toyota.svg) - ![Ford](https://rs.trumpia.com/images/roll_logo/ford.svg) - ![LG](https://rs.trumpia.com/images/roll_logo/LG.svg) - ![McDonalds](https://rs.trumpia.com/images/roll_logo/McDonalds.svg) - ![Hyatt](https://rs.trumpia.com/images/roll_logo/Hyatt.svg) - ![BaltimoreRavens](https://rs.trumpia.com/images/roll_logo/logo_BaltimoreRavens.svg) - ![Texas AnM University](https://rs.trumpia.com/images/roll_logo/TexasAnMUniversity.svg) - ![OMNI HOTELS & RESORTS](https://rs.trumpia.com/images/roll_logo/logo_omnihotel.svg) - ![NJ](https://rs.trumpia.com/images/roll_logo/logo_njstate.svg) - ![State of New York](https://rs.trumpia.com/images/roll_logo/StateofNewYork.svg) - ![JPM organ Chase](https://rs.trumpia.com/images/roll_logo/JPMorganChase.svg) - ![US Air Force](https://rs.trumpia.com/images/roll_logo/USAirForce.svg) - ![US Navy](https://rs.trumpia.com/images/roll_logo/USNavy.svg) - ![ICBC](https://rs.trumpia.com/images/roll_logo/ICBC.svg) Any good sports coach knows the importance of having good communication with their team. An effective communication strategy is essential for helping coaches and teams stay organized and up to date. Trumpia makes it easy for everyone to stay on the same page with our text messaging software for team sports. Our group text message service lets parents and sports coaches significantly cut down the amount of time they spend coordinating administrative duties so they can focus more on the team, the sport, and the players. ## SMS Use Cases for Sports Teams ![Two athletes watching a big play on their phone](https://rs.trumpia.com/images/doorway/sports_teams/mass_texts.png) ### Mass Texts for Sports Teams Why send multiple messages when you can reach your entire team at once? With Trumpia, you can even segment recipients into separate groups, such as players, volunteers or parents. Inform everyone about important changes or let parents/guardians know about a change in practice time. ![Image of an athlete texting](https://rs.trumpia.com/images/doorway/sports_teams/schedule_game.png) ### Schedule Game Alerts with SMS Don't worry about players ever being late or forgetting another game ever again. SMS messages are quick and effective ways to keep players and parents up to date about time or location changes. Players who tend to ignore texts might do well with automated reminders. ![Image of a man purchasing something on a phone](https://rs.trumpia.com/images/doorway/sports_teams/collect_membership.png) ### Collect Membership Dues for Team Sports with Text Invoices It can be uncomfortable to ask players and parents to pay membership dues, but it is necessary. Avoid awkward conversations by simply creating a payment link using your preferred platform (e.g., PayPal or Venmo) and send it in a matter of seconds via an SMS message. Trumpia even allows you to track which players have or have not clicked on a link so you can automatically send a reminder after a few days. ![A sports team celebrates one of their players making a great play](https://rs.trumpia.com/images/doorway/sports_teams/share_media.png) ### Share Media on SMS Share photos and video footage of a game-winning touchdown or goal with the whole team via text. Our texting software allows sports coaches to efficiently share media with everybody in the sports team's address book, or limit it to select people. ![Image of two people having a conversation](https://rs.trumpia.com/images/doorway/sports_teams/collect_data.png) ### Collect Data and Fill Out Forms with SMS Paper forms can be a nightmare when it comes to collecting names, addresses, dates of birth, and medical information. SMS text integration for sports teams simplifies the process of getting the entire team's info and ensures that it stays secure. Trumpia's sports team communication solutions let coaches automate messages based on triggered responses, target texts to specific groups, and more effectively manage overall communication. Teams work better together when they have a solid game plan in place. Make yours work for you by teaming up with Trumpia today. Contact us now to find out more. Ask Us A Question Or Call Us at 1-888-707-3030 First Name\* Last Name\* Email\* Phone Number\* Organization Name What can we help you with? Promo Code Search Keyword Lead Type - Subject Referer Support UID Google Cookie Info Button Clicked From Searched From UTM Source UTM Medium UTM Content UTM Term Campaign ID Keyword ID AD Group ID Match Type Network Device GCLID MSCLKID Partnerstack Customer Key Partnerstack Lead Key Partnerstack Partner Key | | | | --- | --- | | | | ![](https://bat.bing.com/action/0?ti=5660485&tm=gtm002&Ver=2&mid=051844da-2f69-4ab7-b824-0fe8ae2fc3ef&bo=1&sid=b9b37090ff9e11efb80a314323d3bb28&vid=b9b38b90ff9e11efb1f6d3e80cf4a381&vids=1&msclkid=N&pi=918639831&lg=en-US&sw=1280&sh=1024&sc=24&tl=Text%20Messaging%20for%20Coaches%20and%20Sports%20%7C%20SMS%20for%20Rec%20Teams&p=https%3A%2F%2Fwww.trumpia.com%2Fsolutions%2Findustries%2Fsports&r=<=558&evt=pageLoad&sv=1&cdb=AQAQ&rn=97598) ## Trumpia Reseller FAQ - Partner Program - Reseller Resources - FAQ # FAQ - ![99cent store](https://rs.trumpia.com/images/roll_logo/99centstore.svg) - ![COSTCO WHOLESALE](https://rs.trumpia.com/images/roll_logo/logo_Costco.svg) - ![FEMA](https://rs.trumpia.com/images/roll_logo/logo_FEMA.svg) - ![7 ELEVEN](https://rs.trumpia.com/images/roll_logo/logo_7Eleven.svg) - ![GM](https://rs.trumpia.com/images/roll_logo/gm.svg) - ![Toyota](https://rs.trumpia.com/images/roll_logo/toyota.svg) - ![Ford](https://rs.trumpia.com/images/roll_logo/ford.svg) - ![LG](https://rs.trumpia.com/images/roll_logo/LG.svg) - ![McDonalds](https://rs.trumpia.com/images/roll_logo/McDonalds.svg) - ![Hyatt](https://rs.trumpia.com/images/roll_logo/Hyatt.svg) - ![BaltimoreRavens](https://rs.trumpia.com/images/roll_logo/logo_BaltimoreRavens.svg) - ![Texas AnM University](https://rs.trumpia.com/images/roll_logo/TexasAnMUniversity.svg) - ![OMNI HOTELS & RESORTS](https://rs.trumpia.com/images/roll_logo/logo_omnihotel.svg) - ![NJ](https://rs.trumpia.com/images/roll_logo/logo_njstate.svg) - ![State of New York](https://rs.trumpia.com/images/roll_logo/StateofNewYork.svg) - ![JPM organ Chase](https://rs.trumpia.com/images/roll_logo/JPMorganChase.svg) - ![US Air Force](https://rs.trumpia.com/images/roll_logo/USAirForce.svg) - ![US Navy](https://rs.trumpia.com/images/roll_logo/USNavy.svg) - ![ICBC](https://rs.trumpia.com/images/roll_logo/ICBC.svg) - ![99cent store](https://rs.trumpia.com/images/roll_logo/99centstore.svg) - ![COSTCO WHOLESALE](https://rs.trumpia.com/images/roll_logo/logo_Costco.svg) - ![FEMA](https://rs.trumpia.com/images/roll_logo/logo_FEMA.svg) - ![7 ELEVEN](https://rs.trumpia.com/images/roll_logo/logo_7Eleven.svg) - ![GM](https://rs.trumpia.com/images/roll_logo/gm.svg) - ![Toyota](https://rs.trumpia.com/images/roll_logo/toyota.svg) - ![Ford](https://rs.trumpia.com/images/roll_logo/ford.svg) - ![LG](https://rs.trumpia.com/images/roll_logo/LG.svg) - ![McDonalds](https://rs.trumpia.com/images/roll_logo/McDonalds.svg) - ![Hyatt](https://rs.trumpia.com/images/roll_logo/Hyatt.svg) - ![BaltimoreRavens](https://rs.trumpia.com/images/roll_logo/logo_BaltimoreRavens.svg) - ![Texas AnM University](https://rs.trumpia.com/images/roll_logo/TexasAnMUniversity.svg) - ![OMNI HOTELS & RESORTS](https://rs.trumpia.com/images/roll_logo/logo_omnihotel.svg) - ![NJ](https://rs.trumpia.com/images/roll_logo/logo_njstate.svg) - ![State of New York](https://rs.trumpia.com/images/roll_logo/StateofNewYork.svg) - ![JPM organ Chase](https://rs.trumpia.com/images/roll_logo/JPMorganChase.svg) - ![US Air Force](https://rs.trumpia.com/images/roll_logo/USAirForce.svg) - ![US Navy](https://rs.trumpia.com/images/roll_logo/USNavy.svg) - ![ICBC](https://rs.trumpia.com/images/roll_logo/ICBC.svg) ## Frequently Asked Questions from our customers How do I change my credit card on file? To change your credit card on file, contact Trumpia Support during business hours (Weekdays 6:00 AM - 6:00 PM Pacific, Weekends 8:00 AM - 4:00 PM Pacific.) Or, you can submit a support request through your reseller control panel. What is an Email DSP, and do I need one? An Email DSP is an Email Dedicated Server Plan, and is only required if you wish to provide Email Marketing for your customers. With a dedicated email server, you and your customers have the freedom to send emails without any restrictions. Resellers are not automatically granted an Email DSP because it does require an additional cost, and not all resellers are interested in providing more than SMS marketing capabilities. For resellers who do not wish to obtain an Email DSP, you will be provided with a shared email server, which allows you to send administrative emails from the reseller platform. For pricing and additional information, please call 1-888-707-3030. How do I purchase \_\_\_\_? - Email Credits - Text Credits - A premium short code or my own dedicated shortcode - Email DSP To purchase any of the above, please contact the Trumpia Sales Team by calling 1-888-707-3030 or emailing [whitelabel@mytrumpia.com](mailto:whitelabel@mytrumpia.com). What is the message approval process? Why is my customer's message being flagged? Do I have to do anything? All messages are monitored for SPAM and reviewed by our team for any violations against Terms of Use before being sent to the intended recipients. If your customer's message gets flagged, the message is being reviewed for SPAM or other violations. The approval process takes anywhere from 5-7 minutes, and the message will be automatically sent to intended recipients upon approval.You, as the reseller, are not required to do anything before, during, or after the approval process. Please note that although 5-7 minutes is the standard approval time, the process may take longer depending on the volume of messages being sent. If you have not committed any of these violations but still cannot access your control panel, contact us directly at 1-888-707-3030 to resolve this issue. If a lockout occurs after business hours, email [whitelabel@mytrumpia.com](mailto:whitelabel@mytrumpia.com). Please note that your customers will not be affected by this lockout. Ask Us A Question Or Call Us at 1-888-707-3030 First Name\* Last Name\* Email\* Phone Number\* Organization Name What can we help you with? Promo Code Search Keyword Lead Type - Subject Referer Support UID Google Cookie Info Button Clicked From Searched From UTM Source UTM Medium UTM Content UTM Term Campaign ID Keyword ID AD Group ID Match Type Network Device GCLID MSCLKID Partnerstack Customer Key Partnerstack Lead Key Partnerstack Partner Key | | | | --- | --- | | | | ![](https://bat.bing.com/action/0?ti=5660485&tm=gtm002&Ver=2&mid=af0715d7-e487-492c-a883-fbc7d9faa1de&bo=1&sid=b9971bc0ff9e11efbbbff9e9d1a807cb&vid=b99730a0ff9e11efa3f2033c17a60f65&vids=1&msclkid=N&pi=918639831&lg=en-US&sw=1280&sh=1024&sc=24&tl=Frequently%20Asked%20Questions%20%7C%20FAQ&p=https%3A%2F%2Fwww.trumpia.com%2Freseller-resources%2Ffaq&r=<=562&evt=pageLoad&sv=1&cdb=AQAQ&rn=375223) ## Book Live Demo - Home - Book Live Demo # Book Live Demo # Book a Live Demo Today! Tell us a little about yourself so we can provide the best demo experience for you. First Name\* Last Name\* Email\* Phone Number\* Organization Name Promo Code Search Keyword Lead Type - Subject Referer Support UID Google Cookie Info Button Clicked From Searched From UTM Source UTM Medium UTM Content UTM Term Campaign ID Keyword ID AD Group ID Match Type Network Device GCLID MSCLKID Partnerstack Customer Key Partnerstack Lead Key Partnerstack Partner Key We do NOT share your information with third parties. | | | | --- | --- | | | | ![](https://bat.bing.com/action/0?ti=5660485&tm=gtm002&Ver=2&mid=f8eacd5e-5760-4b7e-ab20-d703d903304c&bo=1&sid=b9a5b660ff9e11efb6803d0481dffd62&vid=b9a5baa0ff9e11ef8e4159264e0ece12&vids=1&msclkid=N&pi=918639831&lg=en-US&sw=1280&sh=1024&sc=24&tl=Book%20a%20Live%20Trumpia%20Software%20Demo&kw=trumpia%20texting&p=https%3A%2F%2Fwww.trumpia.com%2Fbook-live-demo&r=<=886&evt=pageLoad&sv=1&cdb=AQAQ&rn=897194) [iframe](cid:frame-A704FD9899D3CEE7128BDD8638C46765@mhtml.blink) ## Communication Solutions Use Cases - Solutions - Use Cases # Use Cases - ![99cent store](https://rs.trumpia.com/images/roll_logo/99centstore.svg) - ![COSTCO WHOLESALE](https://rs.trumpia.com/images/roll_logo/logo_Costco.svg) - ![FEMA](https://rs.trumpia.com/images/roll_logo/logo_FEMA.svg) - ![7 ELEVEN](https://rs.trumpia.com/images/roll_logo/logo_7Eleven.svg) - ![GM](https://rs.trumpia.com/images/roll_logo/gm.svg) - ![Toyota](https://rs.trumpia.com/images/roll_logo/toyota.svg) - ![Ford](https://rs.trumpia.com/images/roll_logo/ford.svg) - ![LG](https://rs.trumpia.com/images/roll_logo/LG.svg) - ![McDonalds](https://rs.trumpia.com/images/roll_logo/McDonalds.svg) - ![Hyatt](https://rs.trumpia.com/images/roll_logo/Hyatt.svg) - ![BaltimoreRavens](https://rs.trumpia.com/images/roll_logo/logo_BaltimoreRavens.svg) - ![Texas AnM University](https://rs.trumpia.com/images/roll_logo/TexasAnMUniversity.svg) - ![OMNI HOTELS & RESORTS](https://rs.trumpia.com/images/roll_logo/logo_omnihotel.svg) - ![NJ](https://rs.trumpia.com/images/roll_logo/logo_njstate.svg) - ![State of New York](https://rs.trumpia.com/images/roll_logo/StateofNewYork.svg) - ![JPM organ Chase](https://rs.trumpia.com/images/roll_logo/JPMorganChase.svg) - ![US Air Force](https://rs.trumpia.com/images/roll_logo/USAirForce.svg) - ![US Navy](https://rs.trumpia.com/images/roll_logo/USNavy.svg) - ![ICBC](https://rs.trumpia.com/images/roll_logo/ICBC.svg) - ![99cent store](https://rs.trumpia.com/images/roll_logo/99centstore.svg) - ![COSTCO WHOLESALE](https://rs.trumpia.com/images/roll_logo/logo_Costco.svg) - ![FEMA](https://rs.trumpia.com/images/roll_logo/logo_FEMA.svg) - ![7 ELEVEN](https://rs.trumpia.com/images/roll_logo/logo_7Eleven.svg) - ![GM](https://rs.trumpia.com/images/roll_logo/gm.svg) - ![Toyota](https://rs.trumpia.com/images/roll_logo/toyota.svg) - ![Ford](https://rs.trumpia.com/images/roll_logo/ford.svg) - ![LG](https://rs.trumpia.com/images/roll_logo/LG.svg) - ![McDonalds](https://rs.trumpia.com/images/roll_logo/McDonalds.svg) - ![Hyatt](https://rs.trumpia.com/images/roll_logo/Hyatt.svg) - ![BaltimoreRavens](https://rs.trumpia.com/images/roll_logo/logo_BaltimoreRavens.svg) - ![Texas AnM University](https://rs.trumpia.com/images/roll_logo/TexasAnMUniversity.svg) - ![OMNI HOTELS & RESORTS](https://rs.trumpia.com/images/roll_logo/logo_omnihotel.svg) - ![NJ](https://rs.trumpia.com/images/roll_logo/logo_njstate.svg) - ![State of New York](https://rs.trumpia.com/images/roll_logo/StateofNewYork.svg) - ![JPM organ Chase](https://rs.trumpia.com/images/roll_logo/JPMorganChase.svg) - ![US Air Force](https://rs.trumpia.com/images/roll_logo/USAirForce.svg) - ![US Navy](https://rs.trumpia.com/images/roll_logo/USNavy.svg) - ![ICBC](https://rs.trumpia.com/images/roll_logo/ICBC.svg) - [Departments](https://www.trumpia.com/solutions/use-cases#) - [Industries](https://www.trumpia.com/solutions/use-cases#) - [Accounting \\ \\ /Billing](https://www.trumpia.com/solutions/use-cases/accounting-billing-departments) - [Critical Alerts](https://www.trumpia.com/solutions/use-cases/critical-alerts) - [Customer\\ \\ Service](https://www.trumpia.com/solutions/use-cases/customer-service) - [HR: Employee\\ \\ Communications](https://www.trumpia.com/solutions/use-cases/hr-employee-communications) - [I.T.](https://www.trumpia.com/solutions/use-cases/it-departments) - [Marketing](https://www.trumpia.com/solutions/use-cases/marketing-departments) - [Recruiting](https://www.trumpia.com/solutions/use-cases/recruiting-departments) - [Sales](https://www.trumpia.com/solutions/use-cases/sales-departments) - [Shift\\ \\ Management](https://www.trumpia.com/solutions/use-cases/shift-management) - [Auto Auctions](https://www.trumpia.com/solutions/use-cases/auto-auctions) - [Auto\\ \\ Dealerships](https://www.trumpia.com/solutions/use-cases/auto-dealerships) - [Churches](https://www.trumpia.com/solutions/use-cases/church) - [Clubs /\\ \\ Promoters](https://www.trumpia.com/solutions/use-cases/clubs-promoters) - [Credit Unions](https://www.trumpia.com/solutions/use-cases/credit-unions) - [Education\\ \\ (K-12)](https://www.trumpia.com/solutions/use-cases/education-k-12) - [Financial\\ \\ Services](https://www.trumpia.com/solutions/use-cases/financial-services) - [Fitness\\ \\ Centers](https://www.trumpia.com/solutions/use-cases/fitness-centers) - [Food &\\ \\ Beverage](https://www.trumpia.com/solutions/use-cases/food-and-beverages) - [Franchises](https://www.trumpia.com/solutions/use-cases/franchises) - [Government](https://www.trumpia.com/solutions/use-cases/government) - [Higher\\ \\ Education](https://www.trumpia.com/solutions/use-cases/higher-education) - [Hotels & Hospitality](https://www.trumpia.com/solutions/use-cases/hotel-hospitality) - [Insurance\\ \\ Agencies](https://www.trumpia.com/solutions/use-cases/insurance-agencies) - [Marketing\\ \\ Agencies](https://www.trumpia.com/solutions/use-cases/marketing-agencies) - [Media &\\ \\ Entertainment](https://www.trumpia.com/solutions/use-cases/media-and-entertainment) - [Medical Offices](https://www.trumpia.com/solutions/use-cases/medical-offices) - [Military\\ \\ Bases](https://www.trumpia.com/solutions/use-cases/military-bases) - [Non-Profit\\ \\ Organizations](https://www.trumpia.com/solutions/use-cases/nonprofit-organizations) - [Performance\\ \\ Marketing](https://www.trumpia.com/solutions/use-cases/text-messaging-for-affiliate-marketing) - [Political\\ \\ Campaigns](https://www.trumpia.com/solutions/use-cases/political-campaigns) - [Property\\ \\ Management](https://www.trumpia.com/solutions/use-cases/property-management) - [Real Estate](https://www.trumpia.com/solutions/use-cases/real-estate) - [Retail](https://www.trumpia.com/solutions/use-cases/retail) - [Staffing\\ \\ Agencies](https://www.trumpia.com/solutions/use-cases/staffing-agencies) - [Unions](https://www.trumpia.com/solutions/use-cases/unions) - [Utilities](https://www.trumpia.com/solutions/use-cases/utilities) - [Spas & Salons](https://www.trumpia.com/solutions/industries/spas-and-salons) - [Sports Teams](https://www.trumpia.com/solutions/industries/sports) Ask Us A Question Or Call Us at 1-888-707-3030 First Name\* Last Name\* Email\* Phone Number\* Organization Name What can we help you with? Promo Code Search Keyword Lead Type - Subject Referer Support UID Google Cookie Info Button Clicked From Searched From UTM Source UTM Medium UTM Content UTM Term Campaign ID Keyword ID AD Group ID Match Type Network Device GCLID MSCLKID Partnerstack Customer Key Partnerstack Lead Key Partnerstack Partner Key | | | | --- | --- | | | | ![](https://bat.bing.com/action/0?ti=5660485&tm=gtm002&Ver=2&mid=1de12599-9dda-4874-a27c-6e5c5afde290&bo=1&sid=ba09b5d0ff9e11ef80a8a9efc2f48e75&vid=ba09dc00ff9e11ef88d5f5ad6ae15d03&vids=1&msclkid=N&pi=918639831&lg=en-US&sw=1280&sh=1024&sc=24&tl=SMS%20For%20Business%3A%20Marketing%20%26%20Text%20Blast%20Services&kw=SMS%20Use%20Cases%20for%20Departments%20%26%20Industries&p=https%3A%2F%2Fwww.trumpia.com%2Fsolutions%2Fuse-cases&r=<=465&evt=pageLoad&sv=1&cdb=AQAQ&rn=881577) ## SMS API Use Cases **[![White Trumpia API logo](https://rs.trumpia.com/images/api/trumpia-api-logo.png)](https://www.trumpia.com/api/sms-api-overview)** Call or Text\* [1-888-707-3030](tel:1-888-707-3030)[Hours](https://www.trumpia.com/api/use-cases#)[Login](https://responsive.trumpia.com/account/login) 6AM - 6PM Pacific (Weekdays)8AM - 12PM Pacific (Weekends and Holidays) - [Trumpia Homepage](https://www.trumpia.com/) - [Overview](https://www.trumpia.com/api/sms-api-overview) - [Use Cases](https://www.trumpia.com/api/use-cases) - [Pricing](https://www.trumpia.com/api/pricing-contact) - [FAQ](https://www.trumpia.com/api/faq) - [Documentation](https://www.trumpia.com/api/use-cases#) - [Infrastructure](https://www.trumpia.com/api/infrastructure) - [REST](https://classic.trumpia.com/api/docs/rest/overview.php) - [HTTP](https://classic.trumpia.com/api/docs/http/overview.php) - [SDK](https://classic.trumpia.com/sdk/overview.php) [CONTACT US](https://www.trumpia.com/contact-us?button_clicked_from=/api/use-cases) # **SMS API Use Cases** ## **Do more and save programming time with Trumpia’s API** [SIGN UP FREE](https://responsive.trumpia.com/account/signup) Here are just a few of the use cases you could implement using our API. - **Mass** **Texting** Send up to 75 messages per second from a Toll-Free number or up to 300 messages per second with a dedicated short code. This means you can instantly send messages to everyone you want including announcements, promotions, and even critical alerts. - **Individual** **Notifications** Add text messaging to your existing system for alerts such as account status, shipping, job openings, and fraud. - **Reminders** The average adult checks his or her phone 100 times a day. Send SMS reminders to ensure that deadlines, meetings, and events are remembered. - **MMS** Add pictures and videos to your texts to create more eye-catching messages for birthday or invitation cards. - **Collect** **Contacts** Quickly collect contacts using mobile keywords. You can capture the phone numbers of people who have opted-in and begin texting them immediately. - **Sign-Up** **Forms** Build your contact database by customizing your own online sign-up forms to integrate with our API. [View Sample Code](https://github.com/TrumpiaAPI/online-signup-sample-php) - **Surveys** Gain valuable feedback from subscribers with an SMS survey. - **Two-Way** **Messaging** Don’t just send messages, but receive them too, so you can provide better customer service or follow up with leads. You can even do this using your existing business number (landline). [View Sample Code](https://github.com/TrumpiaAPI/send-message-sample-php) - **Subscriber** **Management** You can directly message your contact’s phone number, or use a powerful option of synchronizing your contacts and stored contacts at Trumpia. This allows for easy mass messaging and mail merging data with your messages. - **Two-Factor** **Authentication** Increase login security for your own software by requiring a one-time passcode that’s either emailed or texted to your users when a suspicious activity is detected. Click [here](https://www.trumpia.com/api/two-factor-authentication) to learn more about two-factor authentication. [View Sample Code](https://github.com/TrumpiaAPI/two-factor-auth-sample-php) [PRICING](https://www.trumpia.com/api/pricing-contact) [CONTACT US](https://www.trumpia.com/contact-us?button_clicked_from=/api/use-cases) - ![](https://rs.trumpia.com/images/api/logo-hankook.png) [Hankook Tires](https://www.trumpia.com/resources/case-studies/hankook-tires) integrated our text message API into its alert system, so the company could coordinate deliveries and shipments. Truckers get alerts when shipments are available to be picked up, and customers get alerts that their order is ready and on the way. - ![](https://rs.trumpia.com/images/api/logo-018.png) The [Ohio Public Library Information Network](https://www.trumpia.com/resources/case-studies/oplin) combined the library system's built-in email functionality with Trumpia's Email-to-SMS API to remind patrons of due dates for checked out material. - ![](https://rs.trumpia.com/images/api/logo-api-05.png) [The Teen Project](https://www.trumpia.com/resources/case-studies/the-teen-project), an organization that aims to help homeless teens, integrated SMS into its system. By texting the word SHELTER and their ZIP Code to 99000, homeless youths are immediately sent the address of a shelter within a 30-mile radius of their location. \*Please make note of the laws that require full disclosure, content limitations, and subscriber consent before texting. [iframe](https://td.doubleclick.net/td/ga/rul?tid=G-3T2LJSW4XT&gacid=1168268668.1741824265>m=45je53c0v9100893675z8810340901za200&dma=0&gcd=13l3l3l3l1l1&npa=0&pscdl=noapi&aip=1&fledge=1&frm=0&tag_exp=102482433~102587591~102640600~102717422~102788824~102791784~102814059~102825837&z=749000353) | | | | --- | --- | | | | [iframe](https://td.doubleclick.net/td/rul/1055448613?random=1741824265206&cv=11&fst=1741824265206&fmt=3&bg=ffffff&guid=ON&async=1>m=45be53c0v9184802892z8810340901za201&gcd=13l3l3l3l1l1&dma=0&tag_exp=102015666~102482433~102587591~102640600~102717422~102788824~102791784~102813108~102814059~102825837&u_w=1280&u_h=1024&url=https%3A%2F%2Fwww.trumpia.com%2Fapi%2Fuse-cases&hn=www.googleadservices.com&frm=0&tiba=SMS%20API%20Use%20Cases%20%7C%20SMS%20Marketing%20Use%20cases%20and%20best%20practices&npa=0&pscdl=noapi&auid=301613225.1741824265&uaa=&uab=&uafvl=&uamb=0&uam=&uap=&uapv=&uaw=0&fledge=1&_tu=Cg) ![](https://bat.bing.com/action/0?ti=5660485&tm=gtm002&Ver=2&mid=4d9c526a-9871-40ee-9079-d3dfad90b0e1&bo=1&sid=b970b6c0ff9e11ef9bc4a1c9292cb628&vid=b970f8e0ff9e11efbcc5e96b77e27644&vids=1&msclkid=N&pi=918639831&lg=en-US&sw=1280&sh=1024&sc=24&tl=SMS%20API%20Use%20Cases%20%7C%20SMS%20Marketing%20Use%20cases%20and%20best%20practices&p=https%3A%2F%2Fwww.trumpia.com%2Fapi%2Fuse-cases&r=<=625&evt=pageLoad&sv=1&cdb=AQAQ&rn=983108) [iframe](https://td.doubleclick.net/td/rul/1055448613?random=1741824265512&cv=11&fst=1741824265512&fmt=3&bg=ffffff&guid=ON&async=1>m=45be53c0v9184802892za200zb810340901&gcd=13l3l3l3l1l1&dma=0&tag_exp=102308675~102482433~102587591~102640600~102717422~102788824~102791784~102814059~102825837&u_w=1280&u_h=1024&url=https%3A%2F%2Fwww.trumpia.com%2Fapi%2Fuse-cases&hn=www.googleadservices.com&frm=0&tiba=SMS%20API%20Use%20Cases%20%7C%20SMS%20Marketing%20Use%20cases%20and%20best%20practices&did=dZTQ1Zm&gdid=dZTQ1Zm&npa=0&pscdl=noapi&auid=301613225.1741824265&uaa=&uab=&uafvl=&uamb=0&uam=&uap=&uapv=&uaw=0&fledge=1&data=event%3Dgtag.config) ## Trumpia Video Library - Resources - Video Library # Video Library [Featured Videos](https://www.trumpia.com/resources/video-library#) [Tutorial Videos](https://www.trumpia.com/resources/video-library#) [Recorded Webinars](https://www.trumpia.com/resources/video-library#) ## Featured Videos - ![](https://rs.trumpia.com/images/main/img_thumb_video01.png) **Trumpia's Texting** **Software** **Overview** Explore how Trumpia offers the most complete and intelligent SMS texting software available! - ![](https://rs.trumpia.com/images/main/featured_thumb_video_journey.svg) **Lifelong Customer Journeys** Trumpia's 7-step journeys automate customer engagement to maximize sales, repeat business, and customer satisfaction. - ![](https://rs.trumpia.com/images/main/featured_thumb_video_workflow.svg) **Trumpia's Workbench:** **Automated Text Message** **Workflow Builder** See how easy it is to build customized workflows with Trumpia Workbench. ## Tutorial Videos - ![](https://rs.trumpia.com/images/common/videoImg_keyword.svg) **How to Create A Text Keyword** Learn how to create a text keyword to capture contacts. - ![](https://rs.trumpia.com/images/common/videoImg_compose.svg) **How to Compose and Send Text Messages** Learn how to compose and send a text message to someone in your contact list. - ![](https://rs.trumpia.com/images/common/videoImg_workbench.svg) **Trumpia Workbench Tutorial** Learn how to use Workbench - Trumpia's Automated Workflow Builder. - ![](https://rs.trumpia.com/images/common/videoImg_addimage.svg) **How to add Images and Videos to Messages** Learn how to add images and videos to your text and email messages. - ![](https://rs.trumpia.com/images/common/videoImg_dynamicdates.svg) **How to add Dynamic Dates** Learn how to add a dynamic date to your message. - ![](https://rs.trumpia.com/images/common/videoImg_textblast.svg) **How to Send a Text Message Blast** Learn how to send a mass message blast to a group of contacts. - ![](https://rs.trumpia.com/images/common/videoImg_personalizations.svg) **How to add Personalizations** Learn how to add personalizations like customer name to your messages. - ![](https://rs.trumpia.com/images/common/videoImg_tracking.svg) **Inserting URLs and Tracking Click-through Data** Learn how to insert a link and track whether your contacts have clicked it. - ![](https://rs.trumpia.com/images/common/videoImg_workbenchtile.svg) **Using the Ask-Question Tile in Workbench** Learn how to use Workbench's powerful Ask-Question tile. - ![](https://rs.trumpia.com/images/common/videoImg_saveddrafts.svg) **Saved Drafts** Learn how to save and modify a draft of a message. - ![](https://rs.trumpia.com/images/common/videoImg_integration.svg) **Integrating Trumpia with Salesforce** Learn how to integrate Trumpia with Salesforce. - ![](https://rs.trumpia.com/images/common/videoImg_quickform.svg) **Creating Custom Signup Pages with Quickform** Learn how to use Quickform to create a custom signup page. - ![](https://rs.trumpia.com/images/common/videoImg_importcontact.svg) **Importing Contacts** Learn how to import your existing contacts into your Trumpia database. - ![](https://rs.trumpia.com/images/common/videoImg_dynamictarget.svg) **Setting Up Dynamic Targets** Learn how to set up dynamic targets within Trumpia's system. - ![](https://rs.trumpia.com/images/common/videoImg_voting.svg) **Setting Up Voting Campaigns** Learn how to set up a text message voting campaign. prevnext ## Recorded Webinars - ![](https://rs.trumpia.com/images/common/videoImg20.png) **Trumpia Training Webinar** Learn how to use Trumpia's texting software in this comprehensive webinar hosted by our experts. \* Some features shown in these videos may have been recently updated. However, they represent overall capabilities and user interface as an overview. Ask Us A Question Or Call Us at 1-888-707-3030 First Name\* Last Name\* Email\* Phone Number\* Organization Name What can we help you with? Promo Code Search Keyword Lead Type - Subject Referer Support UID Google Cookie Info Button Clicked From Searched From UTM Source UTM Medium UTM Content UTM Term Campaign ID Keyword ID AD Group ID Match Type Network Device GCLID MSCLKID Partnerstack Customer Key Partnerstack Lead Key Partnerstack Partner Key | | | | --- | --- | | | | ![](https://bat.bing.com/action/0?ti=5660485&tm=gtm002&Ver=2&mid=67b74a81-f7c9-4dac-bcdb-b4229f670af0&bo=1&sid=b9c38070ff9e11efa51ee3ac962ee498&vid=b9c3ba60ff9e11ef84251f783e6a8c5c&vids=1&msclkid=N&pi=918639831&lg=en-US&sw=1280&sh=1024&sc=24&tl=Trumpia%27s%20Video%20Library%20%7C%20Texting%20Software%20for%20SMS%20Marketing&p=https%3A%2F%2Fwww.trumpia.com%2Fresources%2Fvideo-library&r=<=697&evt=pageLoad&sv=1&cdb=AQAQ&rn=57452) ## Trumpia Anti-SPAM Policy # Anti-SPAM Policy Trumpia has a **NO TOLERANCE** policy against spam. Any account found to be using Trumpia for spam will be suspended immediately and without notice. If you are not familiar with the definition of spam, please read the spam test below, as you may unintentionally be in violation already. Delivering spam messages through Trumpia or breaching any of our terms of use policies including this Anti Spam Policy is a clear and serious violation. Any unused credits or remaining service fees will not be refunded. If you know of or suspect any violators, please notify us at [Support@trumpia.com](mailto:support@trumpia.com). **Trumpia is a strong supporter of a spam-free communication environment.** ## What is Spam? Spam is any type of unsolicited messages. By sending messages to only those who have explicitly requested to receive it, you are following accepted permission-based messaging guidelines. You should not assume a preexisting relationship to be a substitute for explicit consent to send messages. For example, if your customer disclosed a mobile number in a normal course of business but did not specifically express consent to receive your messages, you cannot send messages to the number. If it is discovered that you have been delivering any type of message to recipients who have not granted you consent, you will be held fully accountable for your actions. You are subject to any legal actions that result from such violations including class action lawsuits whether you use our software user interface or API. Please refer to the following list of resources to help combat possible spam violations: - [TCPA](https://www.trumpia.com/TCPA-Rules.pdf) - [CAN-SPAM Act](https://www.ftc.gov/business-guidance/resources/can-spam-act-compliance-guide-business) - [MMA](https://www.mmaglobal.com/documents/us-consumer-best-practices) - [CTIA](https://www.wmcglobal.com/hubfs/CTIA%20Short%20Code%20Monitoring%20Handbook%20-%20v1.8.pdf) ### What Constitutes Consent? The recipient of your message has been clearly and fully notified of the collection and use of his or her contact information and has consented, as required by law, prior to receiving your calls or messages. Consent can be obtained in handwritten form, email, website form, text message, or other methods in compliance with the E-SIGN Act. You will have to obtain consent from the recipient of your messages, even if you previously had a business relationship with the recipient. You DO NOT have consent if any person purchased a product or service from you or partakes in an event, meeting, conference or general gathering. Nor do you have consent if a person "Likes" or "Follows" your business on Facebook or Twitter. If you require people to confirm that they opt in to your system but have not received a response from those people, then you DO NOT have sufficient consent and may not send messages to those individuals. Subscribers must also be aware that consent is not a condition of purchase. ### What constitutes Prior Express Written Consent? The TCPA rule defines "prior express written consent" as a signed written agreement that clearly and conspicuously discloses to the consumer that: - By signing the agreement, he or she authorizes the seller to deliver telemarketing messages to a designated phone number using an automatic telephone dialing system and - The consumer cannot not required to sign the agreement or agree to enter into it as a condition of purchasing any property, goods, or services. - The required signature may be obtained in compliance with the E-SIGN Act, including via an email, website form, text message, telephone key press, or voice recording. For more details for the revised TCPA rule, [click here.](https://www.trumpia.com/main/legal/TCPA_update1) ## Take the Spam Test If you answer “yes” to ANY of the questions below, you will likely be labeled as a spammer and are at risk of being shut down by carriers. In an extreme case, you may even be subjected to a potential class action lawsuit by your subscribers. If you think you may be spamming, please contact your Trumpia account manager or Customer Support at 1-888-707-3030 to devise a compliant strategy. - Are you sending messages to a distribution list or non-specific email addresses such as: marketing@domain.com, sales@domain.com, business@domain.com, webmaster@domain.com, or info@domain.com? - Are you sending emails or text messages to anyone whose contact information you received or purchased from a third party? - Are you sending solicitation message to any phone number without prior express (for informational alerts) or written consent (for promotional messages)? - Do your text messages, emails, or voice broadcasts contain false or misleading information? - Are you sending messages more frequently than you expressed you would when the contact opted-in? - Are you sending messages that contain prohibited content such as drugs, alcohol, pornography, etc.? - Are you sending messages with content type that does not match what you initially said you would message the contact about when they opted-in? - Are you sending solicitation messages past 9PM or earlier than 8AM (recipient’s time)? - Are you sending messages under a company name that is different from the company that the subscriber originally opted-in with? ## Liability Policies - At Trumpia's discretion, any account will be suspended without a refund if the account knowingly or unknowingly contributes to spam or violates federal, state, local or carrier laws or rules. In addition, in Trumpia's defense, Trumpia may be required to assist the parties claiming damages from your actions related to spam. - You agree to not access or use ANY third party mailing lists for email addresses, phone numbers, or otherwise prepare or distribute unsolicited messages in connection with our service. - You agree to import, add, edit, access or use only lists for which all listed parties have opted in to receive correspondence from you ("Permission-Based Lists"). You hereby covenant that you shall not use any other lists in connection with your use of the service. In addition, it is prohibited to import phone numbers without tangible proof of the subscribers' explicit consent to receive messages. Doing so will deny you of this feature or be subjected to a stringent qualification process to comply with various local and federal laws. The process includes the proof of method for opt-in, to provide evidence of opt-in, your legal identity and your organization's identity. - You acknowledge and agree that not all messages sent via Trumpia's service will be received by their intended recipients. For example, sending a message to a distribution list may deliver messages to unintended recipients due to the list changing. It is your responsibility to keep your distribution lists updated. - You agree to comply with all local, state and federal regulations and general practices governing your specific content or promotion type. Additionally, content affiliated with pornographic or sexually explicit material or alcoholic beverages is prohibited. In particular, alcoholic beverages or entertainment content or promotions targeted to people under 21 years of age may not be sent through the system. - You will adopt and maintain the Privacy Policy, which may be modified by Trumpia at any time for any reason. - You agree to identify your organization, product and service accurately and not deceive your recipients in any message with reference to your identity, offering, availability, pricing, benefits, and any other aspects of your communication. ## How Trumpia Protects Against Spam? Trumpia is a permission-based text messaging, voice broadcast, and email communication tool that follows strict protocols: - **Contact Collection**\- All opt-in methods including mobile keywords, online sign-up pages, paper forms, and widgets must clearly state why you are collecting the person's contact information, how you plan to use the contact information, and how often you plan to message them. - Note: When a subscriber opts-in to receive a certain type of message, that is the only message content that you are allowed to send them. For example, if a contact gave you their phone number to receive customer service or account information, you cannot then send them a marketing offer in the future unless you clearly stated that you would be doing so when they submitted their phone number. For a standard disclaimer to include with every opt-in method, please contact us at [support@trumpia.com](mailto:support@trumpia.com). Please include a similar disclaimer wherever and however you collect contacts (poster, flyer, web page, radio ad, TV commercial, verbal promotion, 3rd party announcement, paper signup form, etc.). - **Unsubscribe**\- Messages sent from Trumpia’s platform automatically contain instructions for subscribers to opt-out. If they do so, they will automatically be removed from your contact database. Subscribers can also call the Trumpia Unsubscribe Hotline at 1-866-866-0009. - Text Messaging: Subscribers can reply to any text message with the word "STOP". When a contact opts-in to your messaging program, the first message they receive delivers these instructions. - Email: Every email contains an unsubscribe link which allows contacts to opt out of future emails. - Voice Broadcasts: Subscribers can opt out of receiving voice broadcasts by pressing "7". ![](https://bat.bing.com/action/0?ti=5660485&tm=gtm002&Ver=2&mid=d17c9f19-d375-400f-9333-97852e4c8130&bo=1&sid=b9718730ff9e11efa11bd1d86b32f8ef&vid=b9719cc0ff9e11efaf84f77e8eb2ccc0&vids=1&msclkid=N&pi=918639831&lg=en-US&sw=1280&sh=1024&sc=24&tl=Trumpia%27s%20Anti-SPAM%20Policy%20and%20Regulations&kw=sms%20anti%20spam&p=https%3A%2F%2Fwww.trumpia.com%2Fanti-spam-policy&r=<=568&evt=pageLoad&sv=1&cdb=AQAQ&rn=375433) | | | | --- | --- | | | | ## Toll-Free SMS Messaging # Toll-Free Text Messaging Send SMS Text Messages from Your Toll-Free Number [Watch Demo](https://www.trumpia.com/resources/video-library) [Sign Up Free](https://responsive.trumpia.com/account/signup) - ![99cent store](https://rs.trumpia.com/images/roll_logo/99centstore.svg) - ![COSTCO WHOLESALE](https://rs.trumpia.com/images/roll_logo/logo_Costco.svg) - ![FEMA](https://rs.trumpia.com/images/roll_logo/logo_FEMA.svg) - ![7 ELEVEN](https://rs.trumpia.com/images/roll_logo/logo_7Eleven.svg) - ![GM](https://rs.trumpia.com/images/roll_logo/gm.svg) - ![Toyota](https://rs.trumpia.com/images/roll_logo/toyota.svg) - ![Ford](https://rs.trumpia.com/images/roll_logo/ford.svg) - ![LG](https://rs.trumpia.com/images/roll_logo/LG.svg) - ![McDonalds](https://rs.trumpia.com/images/roll_logo/McDonalds.svg) - ![Hyatt](https://rs.trumpia.com/images/roll_logo/Hyatt.svg) - ![BaltimoreRavens](https://rs.trumpia.com/images/roll_logo/logo_BaltimoreRavens.svg) - ![Texas AnM University](https://rs.trumpia.com/images/roll_logo/TexasAnMUniversity.svg) - ![OMNI HOTELS & RESORTS](https://rs.trumpia.com/images/roll_logo/logo_omnihotel.svg) - ![NJ](https://rs.trumpia.com/images/roll_logo/logo_njstate.svg) - ![State of New York](https://rs.trumpia.com/images/roll_logo/StateofNewYork.svg) - ![JPM organ Chase](https://rs.trumpia.com/images/roll_logo/JPMorganChase.svg) - ![US Air Force](https://rs.trumpia.com/images/roll_logo/USAirForce.svg) - ![US Navy](https://rs.trumpia.com/images/roll_logo/USNavy.svg) - ![ICBC](https://rs.trumpia.com/images/roll_logo/ICBC.svg) - ![99cent store](https://rs.trumpia.com/images/roll_logo/99centstore.svg) - ![COSTCO WHOLESALE](https://rs.trumpia.com/images/roll_logo/logo_Costco.svg) - ![FEMA](https://rs.trumpia.com/images/roll_logo/logo_FEMA.svg) - ![7 ELEVEN](https://rs.trumpia.com/images/roll_logo/logo_7Eleven.svg) - ![GM](https://rs.trumpia.com/images/roll_logo/gm.svg) - ![Toyota](https://rs.trumpia.com/images/roll_logo/toyota.svg) - ![Ford](https://rs.trumpia.com/images/roll_logo/ford.svg) - ![LG](https://rs.trumpia.com/images/roll_logo/LG.svg) - ![McDonalds](https://rs.trumpia.com/images/roll_logo/McDonalds.svg) - ![Hyatt](https://rs.trumpia.com/images/roll_logo/Hyatt.svg) - ![BaltimoreRavens](https://rs.trumpia.com/images/roll_logo/logo_BaltimoreRavens.svg) - ![Texas AnM University](https://rs.trumpia.com/images/roll_logo/TexasAnMUniversity.svg) - ![OMNI HOTELS & RESORTS](https://rs.trumpia.com/images/roll_logo/logo_omnihotel.svg) - ![NJ](https://rs.trumpia.com/images/roll_logo/logo_njstate.svg) - ![State of New York](https://rs.trumpia.com/images/roll_logo/StateofNewYork.svg) - ![JPM organ Chase](https://rs.trumpia.com/images/roll_logo/JPMorganChase.svg) - ![US Air Force](https://rs.trumpia.com/images/roll_logo/USAirForce.svg) - ![US Navy](https://rs.trumpia.com/images/roll_logo/USNavy.svg) - ![ICBC](https://rs.trumpia.com/images/roll_logo/ICBC.svg) ## Toll-Free Text Messaging In the modern [SMS Marketing](https://www.trumpia.com/sms-marketing) marketplace, short codes used to be the most common messaging channel. With shared short codes being shut down by carriers, a new number option has taken over: Toll-Free numbers. Toll-Free numbers combine the power of dedicated short codes with the lower cost associated with shared codes, leading to a powerful new number option. The #1 Mass Texting Software Used By Fortune 500s \| Trumpia - YouTube Trumpia Videos 754 subscribers [The #1 Mass Texting Software Used By Fortune 500s \| Trumpia](https://www.youtube.com/watch?v=goAuwll4cbw) Trumpia Videos Search Info Shopping Tap to unmute If playback doesn't begin shortly, try restarting your device. You're signed out Videos you watch may be added to the TV's watch history and influence TV recommendations. To avoid this, cancel and sign in to YouTube on your computer. CancelConfirm Share Include playlist An error occurred while retrieving sharing information. Please try again later. Watch later Share Copy link Watch on 0:00 / •Live • [Watch on YouTube](https://www.youtube.com/watch?v=goAuwll4cbw "Watch on YouTube") ![Image of various people texting](https://rs.trumpia.com/images/doorway/img_doorway36.png) ### What are Toll-Free SMS Numbers? Toll-Free numbers are ten digit phone numbers that can have the prefix 800, 888, 877, 866, 855, 844, or 833. These numbers have been provisioned by carriers to send text messages, and they can send hundreds of messages per minute depending on the text messaging provider and their carrier relationship. ## Why Use Toll-Free SMS Numbers? Shared short codes were great because they let you send [mass messages](https://www.trumpia.com/product/core-features/mass-texting), but they are in the process of being retired by carriers due to a number of drawbacks which you can [read more about here](https://www.trumpia.com/short-code). On the other hand, dedicated short codes eliminate these two problems but come at a significantly higher price. This is where Toll-Free texting comes in. They cost thousands of dollars less than a dedicated short code, but come with many of the same benefits. However, they offer even more advantages including: - ### **More Recognizable** Because toll-free numbers are in the 10-digit format that most of us are used to, they are more readily recognized as a phone number and thus more likely to be engaged with. - ### **National Brand** Generally, toll-free numbers are associated with larger brands. But with Trumpia, they come packed with every plan. - ### **A Single Number** With a toll-free number, contacts can text or call the same number. This also means you only have to operate and advertise a single number on your collateral. ![Image of a customer survey questionaire sent via texting](https://rs.trumpia.com/images/doorway/img_doorway24.png) ## Frequently Asked Questions About Toll Free Text Messaging - _+_ How much does Toll-Free texting cost? Text enabling a Toll-Free number comes at a low cost, especially when compared to a dedicated short code. With Trumpia, every plan includes the use of a toll-free number. - _+_ What is the difference between Toll-Free and short code? The main difference is cost. Since shared short codes have been sunsetted, the only available form of short code texting is a dedicated code, which costs thousands of dollars a year. Toll-Free numbers only cost a few dollars a month and support many of the same features of a dedicated code. - _+_ Can I keep my current phone number for voice calls? Yes! With Trumpia, we can text-enable your existing phone number. - _+_ What is the throughput for Toll-Free Numbers? This really depends on your provider. As a benchmark, Trumpia has the highest throughput in the industry of 150 messages a second, which is about 50x the speed of 3 messages a second that some competitors offer. - _+_ Can I send photos or other media using a Toll-Free number? Yes! Toll-Free numbers are able to send and receive [MMS messages](https://www.trumpia.com/product/omni-channel/mms-messaging) which can include pictures or videos. Ask Us A Question Or Call Us at 1-888-707-3030 First Name\* Last Name\* Email\* Phone Number\* Organization Name What can we help you with? Promo Code Search Keyword Lead Type - Subject Referer Support UID Google Cookie Info Button Clicked From Searched From UTM Source UTM Medium UTM Content UTM Term Campaign ID Keyword ID AD Group ID Match Type Network Device GCLID MSCLKID Partnerstack Customer Key Partnerstack Lead Key Partnerstack Partner Key | | | | --- | --- | | | | ![](https://bat.bing.com/action/0?ti=5660485&tm=gtm002&Ver=2&mid=2e9dbfdf-6d5b-44e7-bc9e-da89b6656b87&bo=1&sid=bcfbd440ff9e11efb2a065f700454e32&vid=bcfc27a0ff9e11ef80aa8f1ce7d64ff7&vids=1&msclkid=N&pi=918639831&lg=en-US&sw=1280&sh=1024&sc=24&tl=Toll-Free%20Texting%20and%20SMS%20Messaging%20Service%20%7C%20Text%20enabled%20Toll%20Free%20Numbers&kw=Toll%20Free%20Text%20Messaging&p=https%3A%2F%2Fwww.trumpia.com%2Ftoll-free-texting&r=<=1037&evt=pageLoad&sv=1&cdb=AQAQ&rn=52075) ## Trumpia SMS Integrations - Product - Integrations # Integrations - ![99cent store](https://rs.trumpia.com/images/roll_logo/99centstore.svg) - ![COSTCO WHOLESALE](https://rs.trumpia.com/images/roll_logo/logo_Costco.svg) - ![FEMA](https://rs.trumpia.com/images/roll_logo/logo_FEMA.svg) - ![7 ELEVEN](https://rs.trumpia.com/images/roll_logo/logo_7Eleven.svg) - ![GM](https://rs.trumpia.com/images/roll_logo/gm.svg) - ![Toyota](https://rs.trumpia.com/images/roll_logo/toyota.svg) - ![Ford](https://rs.trumpia.com/images/roll_logo/ford.svg) - ![LG](https://rs.trumpia.com/images/roll_logo/LG.svg) - ![McDonalds](https://rs.trumpia.com/images/roll_logo/McDonalds.svg) - ![Hyatt](https://rs.trumpia.com/images/roll_logo/Hyatt.svg) - ![BaltimoreRavens](https://rs.trumpia.com/images/roll_logo/logo_BaltimoreRavens.svg) - ![Texas AnM University](https://rs.trumpia.com/images/roll_logo/TexasAnMUniversity.svg) - ![OMNI HOTELS & RESORTS](https://rs.trumpia.com/images/roll_logo/logo_omnihotel.svg) - ![NJ](https://rs.trumpia.com/images/roll_logo/logo_njstate.svg) - ![State of New York](https://rs.trumpia.com/images/roll_logo/StateofNewYork.svg) - ![JPM organ Chase](https://rs.trumpia.com/images/roll_logo/JPMorganChase.svg) - ![US Air Force](https://rs.trumpia.com/images/roll_logo/USAirForce.svg) - ![US Navy](https://rs.trumpia.com/images/roll_logo/USNavy.svg) - ![ICBC](https://rs.trumpia.com/images/roll_logo/ICBC.svg) - ![99cent store](https://rs.trumpia.com/images/roll_logo/99centstore.svg) - ![COSTCO WHOLESALE](https://rs.trumpia.com/images/roll_logo/logo_Costco.svg) - ![FEMA](https://rs.trumpia.com/images/roll_logo/logo_FEMA.svg) - ![7 ELEVEN](https://rs.trumpia.com/images/roll_logo/logo_7Eleven.svg) - ![GM](https://rs.trumpia.com/images/roll_logo/gm.svg) - ![Toyota](https://rs.trumpia.com/images/roll_logo/toyota.svg) - ![Ford](https://rs.trumpia.com/images/roll_logo/ford.svg) - ![LG](https://rs.trumpia.com/images/roll_logo/LG.svg) - ![McDonalds](https://rs.trumpia.com/images/roll_logo/McDonalds.svg) - ![Hyatt](https://rs.trumpia.com/images/roll_logo/Hyatt.svg) - ![BaltimoreRavens](https://rs.trumpia.com/images/roll_logo/logo_BaltimoreRavens.svg) - ![Texas AnM University](https://rs.trumpia.com/images/roll_logo/TexasAnMUniversity.svg) - ![OMNI HOTELS & RESORTS](https://rs.trumpia.com/images/roll_logo/logo_omnihotel.svg) - ![NJ](https://rs.trumpia.com/images/roll_logo/logo_njstate.svg) - ![State of New York](https://rs.trumpia.com/images/roll_logo/StateofNewYork.svg) - ![JPM organ Chase](https://rs.trumpia.com/images/roll_logo/JPMorganChase.svg) - ![US Air Force](https://rs.trumpia.com/images/roll_logo/USAirForce.svg) - ![US Navy](https://rs.trumpia.com/images/roll_logo/USNavy.svg) - ![ICBC](https://rs.trumpia.com/images/roll_logo/ICBC.svg) In any successful company, it is often the partnerships and collaborations that make your [SMS marketing](https://www.trumpia.com/sms-marketing) and messaging campaigns really stand out. At Trumpia, we highly recommend working with our built-in integrations in order to get the most out of your messaging campaigns. All integrations are designed to pair our services with another company's tools in order to save you both time and effort. You even have access to our development team who can work with you to build custom made integrations tailored to your preferences and needs (for an additional cost). Check out our list of built in integrations below in order to see how you can supercharge your business with Trumpia. ## Built-In Integrations ![salesforce](https://rs.trumpia.com/images/auto/logo_salesforce.png) ### Salesforce Trumpia's built-in integration with Salesforce lets you automatically add new leads captured via our software into Salesforce, so you don't have to retype the contact information manually. This means you collect more qualified leads using Trumpia's online sign-up pages and mobile keywords, and you can instantly begin engaging and managing them via Salesforce. ![shopify](https://rs.trumpia.com/images/auto/logo_shopify.svg) ### Shopify Trumpia for Shopify allows you to send abandoned cart reminders and targeted SMS & email offers. Our automation helps you build 7-step customer journeys to boost sales, customer satisfaction, repeat business, and reviews. You can also manage and track all of your customer interactions in one place using our powerful consolidated inbox. ![typeform](https://rs.trumpia.com/images/auto/logo_typeform.png) ### Typeform Out-of-the-box, Trumpia comes integrated with Typeform. So, you can automatically sync any contacts collected through a form on their system into your Trumpia database including any custom data fields you may have created. Create stunning forms using their pre-built templates or start from scratch, and then embed it into your website, send via an email, or post the link on your social pages. ![zapier](https://rs.trumpia.com/images/auto/logo_zapier.png) ### Zapier Zapier is a web-based application that enables you to automate tasks across programs such as Shopify, Google Calendar, Slack, and Trumpia. Zapier is a great resource for those who don't know how to code, but want SMS integration. All you have to do is: 1. Setup a "trigger" in software "A". 2. Set its following "Action" in software "B". 3. Sit back and let Zapier do the work for you. Quickly automate Trumpia integrations with Zapier's templates - [Create Trumpia contacts from new Google Sheets rows](https://zapier.com/apps/google-sheets/integrations/trumpia/787341/create-trumpia-contacts-from-new-google-sheets-rows) - [Send mobile messages via Trumpia for new Google Sheets rows](https://zapier.com/apps/google-sheets/integrations/trumpia/787346/send-mobile-messages-via-trumpia-for-new-google-sheets-rows) - [Send emails via Trumpia with new rows added in Google Sheets](https://zapier.com/apps/google-sheets/integrations/trumpia/787347/send-emails-via-trumpia-with-new-rows-added-in-google-sheets) - [Create a new contact in a distribution list in Trumpia when you receive a Gmail](https://zapier.com/apps/gmail/integrations/trumpia/787350/create-a-new-contact-in-a-distribution-list-in-trumpia-when-you-receive-a-gmail) - [Create a new contact in a distribution list in Trumpia when you label an email in Gmail](https://zapier.com/apps/gmail/integrations/trumpia/787352/create-a-new-contact-in-a-distribution-list-in-trumpia-when-you-label-an-email-in-gmail) - [Add new HubSpot contacts to Trumpia](https://zapier.com/apps/hubspot/integrations/trumpia/792805/add-new-hubspot-contacts-to-trumpia) - [Send email messages via Trumpia when new contacts are added to HubSpot](https://zapier.com/apps/hubspot/integrations/trumpia/792807/send-email-messages-via-trumpia-when-new-contacts-are-added-to-hubspot) - [Add new contacts in Salesforce to distribution lists in Trumpia](https://zapier.com/apps/salesforce/integrations/trumpia/792808/add-new-contacts-in-salesforce-to-distribution-lists-in-trumpia) - [Send Trumpia emails for new Salesforce contacts](https://zapier.com/apps/salesforce/integrations/trumpia/792812/send-trumpia-emails-for-new-salesforce-contacts) - [Add new Shopify customers as Trumpia contacts](https://zapier.com/apps/shopify/integrations/trumpia/792815/add-new-shopify-customers-as-trumpia-contacts) - [Send emails via Trumpia when new abandoned shopping carts are detected in Shopify](https://zapier.com/apps/shopify/integrations/trumpia/792816/send-emails-via-trumpia-when-new-abandoned-shopping-carts-are-detected-in-shopify) - [Send SMS or MMS messages via Trumpia when new paid orders are created in Shopify](https://zapier.com/apps/shopify/integrations/trumpia/794956/send-sms-or-mms-messages-via-trumpia-when-new-paid-orders-are-created-in-shopify) - [Send SMS or MMS messages via Trumpia for new HubSpot contacts](https://zapier.com/apps/hubspot/integrations/trumpia/794963/send-sms-or-mms-messages-via-trumpia-for-new-hubspot-contacts) - [Send SMS or MMS messages via Trumpia for new missed calls in RingCentral](https://zapier.com/apps/ringcentral/integrations/trumpia/796328/send-sms-or-mms-messages-via-trumpia-for-new-missed-calls-in-ringcentral) - [Create Trumpia contacts from new Google Forms responses](https://zapier.com/apps/google-forms/integrations/trumpia/972373/create-trumpia-contacts-from-new-google-forms-responses) - [Send email messages via Trumpia with new responses in Google Forms](https://zapier.com/apps/google-forms/integrations/trumpia/972387/send-email-messages-via-trumpia-with-new-responses-in-google-forms) - [Add new attendees in Eventbrite to Trumpia](https://zapier.com/apps/eventbrite/integrations/trumpia/972396/add-new-attendees-in-eventbrite-to-trumpia) - [Send SMS or MMS messages via Trumpia for new Eventbrite registrations](https://zapier.com/apps/eventbrite/integrations/trumpia/972399/send-sms-or-mms-messages-via-trumpia-for-new-eventbrite-registrations) - [Create contacts in Trumpia from new submissions in Jotform](https://zapier.com/apps/jotform/integrations/trumpia/972402/create-contacts-in-trumpia-from-new-submissions-in-jotform) - [Send SMS or MMS messages via Trumpia for new Jotform submissions](https://zapier.com/apps/jotform/integrations/trumpia/1010932/send-sms-or-mms-messages-via-trumpia-for-new-jotform-submissions) - [Create Trumpia contacts for new Typeform entries](https://zapier.com/apps/trumpia/integrations/typeform/1257563/create-trumpia-contacts-for-new-typeform-entries) - [Create Trumpia contacts from new or updated Google Sheets spreadsheet rows](https://zapier.com/apps/google-sheets/integrations/trumpia/1285039/create-trumpia-contacts-from-new-or-updated-google-sheets-spreadsheet-rows) - [Send mobile messages in Trumpia for new or updated rows in Google Sheets](https://zapier.com/apps/google-sheets/integrations/trumpia/1314132/send-mobile-messages-in-trumpia-for-new-or-updated-rows-in-google-sheets) - [Create or update Follow Up Boss contacts when new Trumpia keyword sign-ups occur](https://zapier.com/apps/follow-up-boss/integrations/trumpia/1321153/create-or-update-follow-up-boss-contacts-when-new-trumpia-keyword-sign-ups-occur) - [Create Trumpia contacts from new Tally submissions](https://zapier.com/apps/tally/integrations/trumpia/1417691/create-trumpia-contacts-from-new-tally-submissions) - [Create Trumpia contacts from new Leadpages form submissions](https://zapier.com/apps/leadpages/integrations/trumpia/1419264/create-trumpia-contacts-from-new-leadpages-form-submissions) - [Create new Trumpia contacts from 123FormBuilder form submissions](https://zapier.com/apps/123formbuilder/integrations/trumpia/1420986/create-new-trumpia-contacts-from-123formbuilder-form-submissions) - [Create new Trumpia contacts from Paperless Forms entries](https://zapier.com/apps/paperless-forms/integrations/trumpia/1421965/create-new-trumpia-contacts-from-paperless-forms-entries) - [Create Trumpia contacts from new Formidable Forms entries](https://zapier.com/apps/formidable/integrations/trumpia/1424328/create-trumpia-contacts-from-new-formidable-forms-entries) - [Send mobile messages with Trumpia for new Gravity Forms submissions](https://zapier.com/apps/gravity-forms/integrations/trumpia/1425510/send-mobile-messages-with-trumpia-for-new-gravity-forms-submissions) - [Create Trumpia contacts from new Gravity Forms submissions](https://zapier.com/apps/gravity-forms/integrations/trumpia/1425608/create-trumpia-contacts-from-new-gravity-forms-submissions) - [Send mobile messages in Trumpia for new form submissions in Squarespace](https://zapier.com/apps/squarespace/integrations/trumpia/1427758/send-mobile-messages-in-trumpia-for-new-form-submissions-in-squarespace) - [Send mobile messages for new SurveyMonkey responses with Trumpia](https://zapier.com/apps/surveymonkey/integrations/trumpia/1429403/send-mobile-messages-for-new-surveymonkey-responses-with-trumpia) - [Send mobile messages via Trumpia for new VideoAsk responses](https://zapier.com/apps/trumpia/integrations/videoask/1434806/send-mobile-messages-via-trumpia-for-new-videoask-responses) - [Create contacts in Trumpia for new responses in Delighted](https://zapier.com/apps/delighted/integrations/trumpia/1436602/create-contacts-in-trumpia-for-new-responses-in-delighted) - [Send mobile messages in Trumpia for new responses in Delighted](https://zapier.com/apps/delighted/integrations/trumpia/1439644/send-mobile-messages-in-trumpia-for-new-responses-in-delighted) - [Create contacts in Trumpia for new leads in OptinMonster](https://zapier.com/apps/optinmonster/integrations/trumpia/1440821/create-contacts-in-trumpia-for-new-leads-in-optinmonster) - [Create new Trumpia contacts from GoCanvas submissions](https://zapier.com/apps/gocanvas/integrations/trumpia/1441295/create-new-trumpia-contacts-from-gocanvas-submissions) - [Send mobile messages in Trumpia for new submissions in GoCanvas](https://zapier.com/apps/gocanvas/integrations/trumpia/1442534/send-mobile-messages-in-trumpia-for-new-submissions-in-gocanvas) - [Send mobile messages in Trumpia for new completed submissions in involve.me](http://involve.me/) - [Create new Trumpia contacts from involve.me completed submissions](http://involve.me/) - [Trigger new Qualtrics survey responses to send mobile messages in Trumpia](https://zapier.com/apps/qualtrics/integrations/trumpia/1445509/trigger-new-qualtrics-survey-responses-to-send-mobile-messages-in-trumpia) - [Create new Trumpia contacts from Qualtrics survey responses](https://zapier.com/apps/qualtrics/integrations/trumpia/1445509/trigger-new-qualtrics-survey-responses-to-send-mobile-messages-in-trumpia) - [Create Trumpia contacts from new or updated HubSpot companies](https://zapier.com/apps/hubspot/integrations/trumpia/1450922/create-trumpia-contacts-from-new-or-updated-hubspot-companies) - [Create Trumpia contacts from new Pipedrive activities for effortless management](https://zapier.com/apps/pipedrive/integrations/trumpia/1457088/create-trumpia-contacts-from-new-pipedrive-activities-for-effortless-management) - [Create contacts in Trumpia for new opportunities in Close](https://zapier.com/apps/close/integrations/trumpia/1464672/create-contacts-in-trumpia-for-new-opportunities-in-close) - [Create new Trumpia contacts from newly added Keap contacts](https://zapier.com/apps/keap/integrations/trumpia/1469956/create-new-trumpia-contacts-from-newly-added-keap-contacts) - [Add new Ontraport contacts to Trumpia as contacts instantly](https://zapier.com/apps/ontraport/integrations/trumpia/1474142/add-new-ontraport-contacts-to-trumpia-as-contacts-instantly) - [Create Trumpia contacts from new Copper leads](https://zapier.com/apps/copper/integrations/trumpia/1477310/create-trumpia-contacts-from-new-copper-leads) - [Create Trumpia contacts from new Clio activities](https://zapier.com/apps/clio/integrations/trumpia/1481198/create-trumpia-contacts-from-new-clio-activities) - [Create Trumpia contacts for new Kommo companies](https://zapier.com/apps/kommo/integrations/trumpia/1497961/create-trumpia-contacts-for-new-kommo-companies) - [Update Redtail CRM contacts and create corresponding Trumpia contacts](https://zapier.com/apps/redtailcrm/integrations/trumpia/1506319/update-redtail-crm-contacts-and-create-corresponding-trumpia-contacts) - [Create Trumpia contacts from new JobNimbus activities](https://zapier.com/apps/jobnimbus/integrations/trumpia/1508181/create-trumpia-contacts-from-new-jobnimbus-activities) - [Add new Freshsales Suite contacts to Trumpia as contacts](https://zapier.com/apps/freshsales-suite/integrations/trumpia/1510065/add-new-freshsales-suite-contacts-to-trumpia-as-contacts) - [Create Trumpia contacts from new Teamleader Focus companies](https://zapier.com/apps/teamleader/integrations/trumpia/1514256/create-trumpia-contacts-from-new-teamleader-focus-companies) - [Create new Trumpia contacts from Mojo activities](https://zapier.com/apps/mojo/integrations/trumpia/1517107/create-new-trumpia-contacts-from-mojo-activities) - [Add new Credit Repair Cloud leads to Trumpia as contacts](https://zapier.com/apps/credit-repair-cloud/integrations/trumpia/1522109/add-new-credit-repair-cloud-leads-to-trumpia-as-contacts) - [Update client details in Credit Repair Cloud and create new contacts in Trumpia](https://zapier.com/apps/credit-repair-cloud/integrations/trumpia/1523651/update-client-details-in-credit-repair-cloud-and-create-new-contacts-in-trumpia) - [Add new Credit Repair Cloud clients to Trumpia as contacts](https://zapier.com/apps/credit-repair-cloud/integrations/trumpia/1523791/add-new-credit-repair-cloud-clients-to-trumpia-as-contacts) - [Create Trumpia contacts for new formless responses](https://zapier.com/apps/formless/integrations/trumpia/1576116/create-trumpia-contacts-for-new-formless-responses) - [Create new Trumpia contacts when new contacts are added to ActiveCampaign lists](https://zapier.com/apps/activecampaign/integrations/trumpia/1667759/create-new-trumpia-contacts-when-new-contacts-are-added-to-activecampaign-lists) See All Use Cases ### Basic Integrations Our entry-level integration offers the ability to integrate Trumpia with thousands of the most popular software today via Zapier, so that whenever a certain action occurs in one software, it automatically sets off a subsequent action in another software. Here are just 9 examples out of over 4,000 applications: - ![Google calendar logo](https://rs.trumpia.com/images/auto/logo_google_calendar.png)**Google Calendar** Create a reminder message that's automatically triggered by a scheduled event. - ![Google Sheets Icon](https://rs.trumpia.com/images/auto/logo_google_sheets.png)**Google Sheets** Save results to a spreadsheet for further analysis. - ![Hubspot Logo](https://rs.trumpia.com/images/auto/logo_hubspot.png)**HubSpot** Automatically alert a rep when a contact becomes a Sales Qualified Lead. - ![Mailchimp logo](https://rs.trumpia.com/images/auto/logo_mailchimp.png)**MailChimp** Sync Trumpia contacts with your MailChimp database. - ![Patreon Logo](https://rs.trumpia.com/images/auto/logo_patreon.png)**Patreon** Automatically get a notification if someone is a new pledge or stops pledging. - ![Slack logo](https://rs.trumpia.com/images/auto/logo_slack.png)**Slack** Have an alert automatically pop up in Slack when you get an inbound message in Trumpia. - ![Shipstation logo](https://rs.trumpia.com/images/auto/logo_shipstation.png)**ShipStation** Automatically send a notification to a customer when their item has shipped. - ![Shopify logo](https://rs.trumpia.com/images/auto/logo_shopify.png)**Shopify** Automatically send a message when a customer abandons their cart. - ![Workable logo](https://rs.trumpia.com/images/auto/logo_workable.png)**Workable** Automatically send an SMS message when a candidate hits a certain stage. ... and much more! ### Custom SMS Integration Services Trumpia also offers a service where we will create custom integrations for you. So, if you do not have a developer on site or don't want to devote the time to integrate, our expert custom development team is here to help. We offer different types of integrations, all of which range in price depending on the amount of work required from our team. **Get Pricing** Promo Code Search Keyword Lead Type - Subject Referer Support UID Google Cookie Info Button Clicked From Searched From UTM Source UTM Medium UTM Content UTM Term Campaign ID Keyword ID AD Group ID Match Type Network Device GCLID MSCLKID Partnerstack Partner Key Partnerstack Lead Key Partnerstack Customer Key ### Advanced Reports Trumpia already includes many metrics in our reports feature, giving you an overview of your campaigns. However, if you need certain custom reports that are not otherwise provided, we can extract that data and deliver it to you via FTP, Google Drive or Dropbox, or an Email w/ attached CSV. Get detailed custom metrics on: - Opt-outs - Real-Time Voting Choices - Sign-up Information - & much more ### Location Finder This integration allows anyone to find their closest location of your organization by simply texting a mobile keyword. Here's how it works: - 1 The contact texts in your mobile keyword - 2 Our system asks them for their Zip Code/Street Address - 3 Our system automatically takes their response and either uses Google's Geolocation Integration\* to find the nearest locations, or compares it against a location contained in your database that you supply us with. - 4 Our system automatically sends the person the addresses of the three nearest locations. \* Note: Google Geolocation Integration requires additional API passthrough costs charged by Google. Ask Us A Question Or Call Us at 1-888-707-3030 First Name\* Last Name\* Email\* Phone Number\* Organization Name What can we help you with? Promo Code Search Keyword Lead Type - Subject Referer Support UID Google Cookie Info Button Clicked From Searched From UTM Source UTM Medium UTM Content UTM Term Campaign ID Keyword ID AD Group ID Match Type Network Device GCLID MSCLKID Partnerstack Customer Key Partnerstack Lead Key Partnerstack Partner Key | | | | --- | --- | | | | ![](https://bat.bing.com/action/0?ti=5660485&tm=gtm002&Ver=2&mid=7411ee5b-e188-4a35-8ab0-5b998b371195&bo=1&sid=bc720b10ff9e11efa760ff5c38b2263b&vid=bc723f40ff9e11efbf2ebd85e2088ca1&vids=1&msclkid=N&pi=918639831&lg=en-US&sw=1280&sh=1024&sc=24&tl=Customer%20Text%20SMS%20Marketing%20Integration%20with%20Trumpia%20%7C%20Salesforce,%20Zapier,%20%26%20More&kw=sms%20integration&p=https%3A%2F%2Fwww.trumpia.com%2Fproduct%2Fautomation%2Fintegrations&r=<=566&evt=pageLoad&sv=1&cdb=AQAQ&rn=325510) ## Trumpia Core Features - Product - Core Features # Core Features - ![99cent store](https://rs.trumpia.com/images/roll_logo/99centstore.svg) - ![COSTCO WHOLESALE](https://rs.trumpia.com/images/roll_logo/logo_Costco.svg) - ![FEMA](https://rs.trumpia.com/images/roll_logo/logo_FEMA.svg) - ![7 ELEVEN](https://rs.trumpia.com/images/roll_logo/logo_7Eleven.svg) - ![GM](https://rs.trumpia.com/images/roll_logo/gm.svg) - ![Toyota](https://rs.trumpia.com/images/roll_logo/toyota.svg) - ![Ford](https://rs.trumpia.com/images/roll_logo/ford.svg) - ![LG](https://rs.trumpia.com/images/roll_logo/LG.svg) - ![McDonalds](https://rs.trumpia.com/images/roll_logo/McDonalds.svg) - ![Hyatt](https://rs.trumpia.com/images/roll_logo/Hyatt.svg) - ![BaltimoreRavens](https://rs.trumpia.com/images/roll_logo/logo_BaltimoreRavens.svg) - ![Texas AnM University](https://rs.trumpia.com/images/roll_logo/TexasAnMUniversity.svg) - ![OMNI HOTELS & RESORTS](https://rs.trumpia.com/images/roll_logo/logo_omnihotel.svg) - ![NJ](https://rs.trumpia.com/images/roll_logo/logo_njstate.svg) - ![State of New York](https://rs.trumpia.com/images/roll_logo/StateofNewYork.svg) - ![JPM organ Chase](https://rs.trumpia.com/images/roll_logo/JPMorganChase.svg) - ![US Air Force](https://rs.trumpia.com/images/roll_logo/USAirForce.svg) - ![US Navy](https://rs.trumpia.com/images/roll_logo/USNavy.svg) - ![ICBC](https://rs.trumpia.com/images/roll_logo/ICBC.svg) - ![99cent store](https://rs.trumpia.com/images/roll_logo/99centstore.svg) - ![COSTCO WHOLESALE](https://rs.trumpia.com/images/roll_logo/logo_Costco.svg) - ![FEMA](https://rs.trumpia.com/images/roll_logo/logo_FEMA.svg) - ![7 ELEVEN](https://rs.trumpia.com/images/roll_logo/logo_7Eleven.svg) - ![GM](https://rs.trumpia.com/images/roll_logo/gm.svg) - ![Toyota](https://rs.trumpia.com/images/roll_logo/toyota.svg) - ![Ford](https://rs.trumpia.com/images/roll_logo/ford.svg) - ![LG](https://rs.trumpia.com/images/roll_logo/LG.svg) - ![McDonalds](https://rs.trumpia.com/images/roll_logo/McDonalds.svg) - ![Hyatt](https://rs.trumpia.com/images/roll_logo/Hyatt.svg) - ![BaltimoreRavens](https://rs.trumpia.com/images/roll_logo/logo_BaltimoreRavens.svg) - ![Texas AnM University](https://rs.trumpia.com/images/roll_logo/TexasAnMUniversity.svg) - ![OMNI HOTELS & RESORTS](https://rs.trumpia.com/images/roll_logo/logo_omnihotel.svg) - ![NJ](https://rs.trumpia.com/images/roll_logo/logo_njstate.svg) - ![State of New York](https://rs.trumpia.com/images/roll_logo/StateofNewYork.svg) - ![JPM organ Chase](https://rs.trumpia.com/images/roll_logo/JPMorganChase.svg) - ![US Air Force](https://rs.trumpia.com/images/roll_logo/USAirForce.svg) - ![US Navy](https://rs.trumpia.com/images/roll_logo/USNavy.svg) - ![ICBC](https://rs.trumpia.com/images/roll_logo/ICBC.svg) - Collect Contacts - Send Message - Engage Customers - Analyze & Manage - ## Collect Contacts Our contact tools do more than simply capture someone's phone number. Our [business texting service](https://www.trumpia.com/) can automatically collect more actionable information from your mass text messaging campaign as they engage with us over time, so you can accurately target every message. - [**Mobile Keywords**](https://www.trumpia.com/product/core-features/text-keywords) This is a short word or phrase that your subscribers can text to opt-in for your messages. When they do, their phone number is automatically captured and stored in your database. While this is all other mobile keywords can do, Trumpia's work as the foundation for our [advanced texting software features.](https://www.trumpia.com/product/text-automation) - [**Online Sign-up Pages**](https://www.trumpia.com/product/core-features/online-sign-up-pages) Let contacts opt in to your messaging program by filling out an online form. You can even collect more information about them with custom fields, letting you target your messages with pinpoint accuracy. - [**Import Contacts**](https://www.trumpia.com/product/core-features/import-contacts) If you already have unique subscriber contact information and data that you would like to target based off of, Trumpia makes it easy to add all of that valuable information into our system so you can use it with our texting software features. - [**Data Capture**](https://www.trumpia.com/product/core-features/data-capture) Text questions to your subscribers to learn more about them, and automatically capture their responses into your database, so you can send more relevant messages to each subscriber automatically. - [**QR Codes**](https://www.trumpia.com/product/core-features/qr-codes) QR codes are unique barcodes that offer a fun and easy way for subscribers to opt in. Whenever someone scans it with their phone, they can automatically be redirected to a webpage or sent an auto response to their native SMS application. - [**Shuffle Responder**](https://www.trumpia.com/product/core-features/shuffle-responder) Shuffle Responder sends subscribers a randomly selected message from a pool of pre-written content whenever they text in your keyword. This is great for "Quote of the Day" type campaigns. - ### Send Message Any business texting service can send a message. But the key is sending valuable mass text messages that your subscribers will actually open. - [**Mass Texting**](https://www.trumpia.com/product/core-features/mass-texting) Send text messages to hundreds of subscribers in the blink of an eye. Our intuitive user interface makes the process simple, letting you personalize your messages and target them for each recipient, so you send to the right hundred. - [**Two-Way /**\\ \\ **1-to-1 Texting**](https://www.trumpia.com/product/core-features/two-way-texting-1-to-1-texting) Communication is a 2-way street. With Trumpia, you can both send and receive SMS, MMS, and email messages. All messages are threaded so you have a history of each conversation, and carry out multiple conversations at the same time. - [**Send from Phone**](https://www.trumpia.com/product/core-features/send-from-phone) You won't always have the time or ability to get to your computer to send a message. With Trumpia, you can send messages to your contact lists directly from your mobile phone. - [**Landline Texting**](https://www.trumpia.com/product/core-features/landline-texting) With this texting software feature, you can use your business's existing landline or toll-free number to send and receive text messages. Now, you can carry out multiple conversations at the same time without having to put contacts on hold or use your personal number for business. It's also great for your contacts because they can choose to text or call the same number to reach you. - [**MMS**](https://www.trumpia.com/product/omni-channel/mms-messaging) A picture's worth a thousand words. Multimedia Messaging Service (MMS) messages enable you to send captivating pictures or videos in your mobile messages. - [**API**](https://www.trumpia.com/api/sms-api-overview) Integrate Trumpia's capabilities into your existing systems via our API for things like automated triggers and contact synchronization. If you don't have an in-house programmer or simply don't want to devote the resources to develop yourself, you can also hire our custom development team to do even more for you like customized reports. - ## Engage Customers Our business texting service helps you create fun and interactive campaigns to give your contacts new ways to engage with you. - [**Auto Response**](https://www.trumpia.com/product/core-features/auto-response) Send an automated message to your subscribers when they text your mobile keyword or fill out an online signup form. You can offer incentives, reply with images, ask additional questions, and much more! - [**Appointment**\\ \\ **Reminders**](https://www.trumpia.com/product/core-features/appointment-reminders) Have our business texting service automatically send messages at the right date and time. With Trumpia, you can even choose to have the message automatically sent to only your subscribers who meet one or more criteria at the same time. - [**SMS Coupons**](https://www.trumpia.com/product/core-features/sms-coupons) Use this feature to send mobile coupons to your customers that'll get redeemed 10x more often than traditional paper ones. With Trumpia, you can even target coupons based on the customers' interests, set a reminder to be sent when the coupon is about to expire, and set it so a coupon can only be redeemed once per customer. - [**SMS Surveys**](https://www.trumpia.com/sms-survey) SMS surveys, also known as Text-to-Vote, allows you to create surveys with multiple questions that both subscribers and non-subscribers can engage with via text message. You can then segment your lists by the info that you've collected and retarget your subscribers in future text messages. - [**Yes/No Response**](https://www.trumpia.com/product/core-features/yes-no-response) Sometimes all we really need is a simple answer. With Trumpia's Yes/No Response feature, you can gain immediate feedback by asking your audience to respond to a question with a simple 'Yes' or 'No'. - [**Text-to-Screen**](https://www.trumpia.com/product/core-features/text-to-screen) Make your audience feel like they're a real part of your event. Text-to-Screen is a fun texting software feature that lets contacts text a special mobile keyword to have their message shared on a large-screen display. - [**Link Shortener**](https://www.trumpia.com/product/core-features/compliant-link-shortener) Shorten the links you send in your texts or emails to save space/characters. Ours are designed to be compliant so your messages won't get flagged as spam. - ## Analyze & Manage Accurate metrics are essential to business texting services, allowing you to see what worked and what didn't. Trumpia's texting software features include analytics, making sure you get the best ROI out of your mass text messaging campaigns. - [**Report Manager**](https://www.trumpia.com/product/core-features/report-manager) Get comprehensive analytics and reports on how your text messaging campaigns are performing including the total num - [**Remove & Block**\\ \\ **Contacts**](https://www.trumpia.com/product/core-features/contact-removal-and-cleanup) Automatically remove contacts when they text "STOP", click an unsubscribe link at the bottom of an email, or call to unsubscribe. We also provide the option for you to manually remove contacts. - [**International & Landline Number Clean-up**](https://www.trumpia.com/product/core-features/contact-removal-and-cleanup#cleanup) International numbers cost more to send messages to, and landlines or VOIP numbers cannot receive text messages. This feature scans your database and removes these numbers to save you from additional and wasted costs. [Watch Demo](https://www.trumpia.com/product/core-features#) [Sign Up Free](https://responsive.trumpia.com/account/signup) ### More Features - [**Automation** Set our software on autopilot, so it carries out tasks for you.](https://www.trumpia.com/product/text-automation) - [**Omni-Channel** Send messages via SMS, MMS, email, and voice.](https://www.trumpia.com/product/omni-channel) - [**Enterprise** As you grow, better manage multiple locations & departments.](https://www.trumpia.com/product/enterprise) - [**Core Features** \\ Trumpia has all the core features you'd expect...and much more!](https://www.trumpia.com/product/core-features) - [**Omni-Channel** \\ Send messages via SMS, MMS, email, and voice.](https://www.trumpia.com/product/omni-channel) - [**Enterprise** \\ As you grow, better manage multiple locations & departments.](https://www.trumpia.com/product/enterprise) - [**Core Features** \\ Trumpia has all the core features you'd expect...and much more!](https://www.trumpia.com/product/core-features.html) - [**Automation** \\ Set our software on autopilot, so it carries out tasks for you.](https://www.trumpia.com/product/text-automation) - [**Omni-Channel** \\ Send messages via SMS, MMS, email, and voice.](https://www.trumpia.com/product/omni-channel) - [**Core Features** \\ Trumpia has all the core features you'd expect...and much more!](https://www.trumpia.com/product/core-features) - [**Automation** \\ Set our software on autopilot, so it carries out tasks for you.](https://www.trumpia.com/product/text-automation) - [**Enterprise** \\ As you grow, better manage multiple locations & departments.](https://www.trumpia.com/product/enterprise) Ask Us A Question Or Call Us at 1-888-707-3030 First Name\* Last Name\* Email\* Phone Number\* Organization Name What can we help you with? Promo Code Search Keyword Lead Type - Subject Referer Support UID Google Cookie Info Button Clicked From Searched From UTM Source UTM Medium UTM Content UTM Term Campaign ID Keyword ID AD Group ID Match Type Network Device GCLID MSCLKID Partnerstack Customer Key Partnerstack Lead Key Partnerstack Partner Key | | | | --- | --- | | | | ![](https://bat.bing.com/action/0?ti=5660485&tm=gtm002&Ver=2&mid=f4167231-2456-4602-83f7-6ec26c69fe32&bo=1&sid=bcb2c670ff9e11ef91163f883bad4e47&vid=bcb3e5e0ff9e11efad9d2dfafcecc16c&vids=1&msclkid=N&pi=918639831&lg=en-US&sw=1280&sh=1024&sc=24&tl=Texting%20Software%20%26%20SMS%20Marketing%20Features%20%7C%20Trumpia&kw=sms%20marketing%20features&p=https%3A%2F%2Fwww.trumpia.com%2Fproduct%2Fcore-features&r=<=675&evt=pageLoad&sv=1&cdb=AQAQ&rn=660685) ## Trumpia API Pricing **[![White Trumpia API logo](https://rs.trumpia.com/images/api/trumpia-api-logo.png)](https://www.trumpia.com/api/sms-api-overview)** Call or Text\* [1-888-707-3030](tel:1-888-707-3030)[Hours](https://www.trumpia.com/api/pricing-contact#)[Login](https://responsive.trumpia.com/account/login) 6AM - 6PM Pacific (Weekdays)8AM - 12PM Pacific (Weekends and Holidays) - [Trumpia Homepage](https://www.trumpia.com/) - [Overview](https://www.trumpia.com/api/sms-api-overview) - [Use Cases](https://www.trumpia.com/api/use-cases) - [Pricing](https://www.trumpia.com/api/pricing-contact) - [FAQ](https://www.trumpia.com/api/faq) - [Documentation](https://www.trumpia.com/api/pricing-contact#) - [Infrastructure](https://www.trumpia.com/api/infrastructure) - [REST](https://classic.trumpia.com/api/docs/rest/overview.php) - [HTTP](https://classic.trumpia.com/api/docs/http/overview.php) - [SDK](https://classic.trumpia.com/sdk/overview.php) [CONTACT US](https://www.trumpia.com/contact-us?button_clicked_from=/api/pricing-contact) # Developer API Plans ## Contact Our Sales Team First Name\* Last Name\* Email\* Phone Number\* Organization Name (Optional) Questions (Optional) Promo Code Search Keyword Lead Type - Subject Referer Support UID Google Cookie Info Button Clicked From Searched From UTM Source UTM Medium UTM Content UTM Term Campaign ID Keyword ID AD Group ID Match Type Network Device GCLID MSCLKID Partnerstack Customer Key Partnerstack Lead Key Partnerstack Partner Key | | | | --- | --- | | | | [iframe](https://td.doubleclick.net/td/ga/rul?tid=G-3T2LJSW4XT&gacid=989886485.1741824270>m=45je53c0v9100893675z8810340901za200&dma=0&gcd=13l3l3l3l1l1&npa=0&pscdl=noapi&aip=1&fledge=1&frm=0&tag_exp=102482433~102587591~102640600~102717422~102788824~102791784~102814060~102825837&z=1344602161)[iframe](https://td.doubleclick.net/td/rul/1055448613?random=1741824270363&cv=11&fst=1741824270363&fmt=3&bg=ffffff&guid=ON&async=1>m=45be53c0v9184802892z8810340901za201&gcd=13l3l3l3l1l1&dma=0&tag_exp=102482433~102587591~102640600~102643510~102717422~102788824~102791784~102814059~102825837&u_w=1280&u_h=1024&url=https%3A%2F%2Fwww.trumpia.com%2Fapi%2Fpricing-contact&hn=www.googleadservices.com&frm=0&tiba=SMS%20API%20Pricing%20Plans%20%7C%20Messaging%20Prices&npa=0&pscdl=noapi&auid=1130208008.1741824270&uaa=&uab=&uafvl=&uamb=0&uam=&uap=&uapv=&uaw=0&fledge=1&_tu=Cg) ![](https://bat.bing.com/action/0?ti=5660485&tm=gtm002&Ver=2&mid=db723429-3854-4956-8ba1-67850abe6e7d&bo=1&sid=bc844020ff9e11ef97187b48b4b4c235&vid=bc846b20ff9e11ef88d055df05071a7a&vids=1&msclkid=N&pi=918639831&lg=en-US&sw=1280&sh=1024&sc=24&tl=SMS%20API%20Pricing%20Plans%20%7C%20Messaging%20Prices&p=https%3A%2F%2Fwww.trumpia.com%2Fapi%2Fpricing-contact&r=<=631&evt=pageLoad&sv=1&cdb=AQAQ&rn=53793) [iframe](https://td.doubleclick.net/td/rul/1055448613?random=1741824270766&cv=11&fst=1741824270766&fmt=3&bg=ffffff&guid=ON&async=1>m=45be53c0v9184802892za200zb810340901&gcd=13l3l3l3l1l1&dma=0&tag_exp=102482433~102587591~102640600~102717422~102788824~102791784~102814060~102825837&u_w=1280&u_h=1024&url=https%3A%2F%2Fwww.trumpia.com%2Fapi%2Fpricing-contact&hn=www.googleadservices.com&frm=0&tiba=SMS%20API%20Pricing%20Plans%20%7C%20Messaging%20Prices&did=dZTQ1Zm&gdid=dZTQ1Zm&npa=0&pscdl=noapi&auid=1130208008.1741824270&uaa=&uab=&uafvl=&uamb=0&uam=&uap=&uapv=&uaw=0&fledge=1&data=event%3Dgtag.config) ## Consolidated Inbox Solution - Product - Consolidated Inbox # Consolidated Inbox - ![99cent store](https://rs.trumpia.com/images/roll_logo/99centstore.svg) - ![COSTCO WHOLESALE](https://rs.trumpia.com/images/roll_logo/logo_Costco.svg) - ![FEMA](https://rs.trumpia.com/images/roll_logo/logo_FEMA.svg) - ![7 ELEVEN](https://rs.trumpia.com/images/roll_logo/logo_7Eleven.svg) - ![GM](https://rs.trumpia.com/images/roll_logo/gm.svg) - ![Toyota](https://rs.trumpia.com/images/roll_logo/toyota.svg) - ![Ford](https://rs.trumpia.com/images/roll_logo/ford.svg) - ![LG](https://rs.trumpia.com/images/roll_logo/LG.svg) - ![McDonalds](https://rs.trumpia.com/images/roll_logo/McDonalds.svg) - ![Hyatt](https://rs.trumpia.com/images/roll_logo/Hyatt.svg) - ![BaltimoreRavens](https://rs.trumpia.com/images/roll_logo/logo_BaltimoreRavens.svg) - ![Texas AnM University](https://rs.trumpia.com/images/roll_logo/TexasAnMUniversity.svg) - ![OMNI HOTELS & RESORTS](https://rs.trumpia.com/images/roll_logo/logo_omnihotel.svg) - ![NJ](https://rs.trumpia.com/images/roll_logo/logo_njstate.svg) - ![State of New York](https://rs.trumpia.com/images/roll_logo/StateofNewYork.svg) - ![JPM organ Chase](https://rs.trumpia.com/images/roll_logo/JPMorganChase.svg) - ![US Air Force](https://rs.trumpia.com/images/roll_logo/USAirForce.svg) - ![US Navy](https://rs.trumpia.com/images/roll_logo/USNavy.svg) - ![ICBC](https://rs.trumpia.com/images/roll_logo/ICBC.svg) - ![99cent store](https://rs.trumpia.com/images/roll_logo/99centstore.svg) - ![COSTCO WHOLESALE](https://rs.trumpia.com/images/roll_logo/logo_Costco.svg) - ![FEMA](https://rs.trumpia.com/images/roll_logo/logo_FEMA.svg) - ![7 ELEVEN](https://rs.trumpia.com/images/roll_logo/logo_7Eleven.svg) - ![GM](https://rs.trumpia.com/images/roll_logo/gm.svg) - ![Toyota](https://rs.trumpia.com/images/roll_logo/toyota.svg) - ![Ford](https://rs.trumpia.com/images/roll_logo/ford.svg) - ![LG](https://rs.trumpia.com/images/roll_logo/LG.svg) - ![McDonalds](https://rs.trumpia.com/images/roll_logo/McDonalds.svg) - ![Hyatt](https://rs.trumpia.com/images/roll_logo/Hyatt.svg) - ![BaltimoreRavens](https://rs.trumpia.com/images/roll_logo/logo_BaltimoreRavens.svg) - ![Texas AnM University](https://rs.trumpia.com/images/roll_logo/TexasAnMUniversity.svg) - ![OMNI HOTELS & RESORTS](https://rs.trumpia.com/images/roll_logo/logo_omnihotel.svg) - ![NJ](https://rs.trumpia.com/images/roll_logo/logo_njstate.svg) - ![State of New York](https://rs.trumpia.com/images/roll_logo/StateofNewYork.svg) - ![JPM organ Chase](https://rs.trumpia.com/images/roll_logo/JPMorganChase.svg) - ![US Air Force](https://rs.trumpia.com/images/roll_logo/USAirForce.svg) - ![US Navy](https://rs.trumpia.com/images/roll_logo/USNavy.svg) - ![ICBC](https://rs.trumpia.com/images/roll_logo/ICBC.svg) ## Consolidated Inbox When it comes to two-way texting for business, a typical inbox only lists the history of back-and-forth conversations. Unfortunately, this only leads to a partial picture of how your customer interacts with you. Your customer may have already read your general announcements and interacted with your automated messaging system or signups. Our inbox lets you see the full picture of your communication with a customer from one place, eliminating the need to search through different aspects of your messaging systems. ### Advantages of Trumpia’s Consolidated Inbox - ### **Full History of Various Message Types** Trumpia allows you to see the full history of your messaging no matter the message type. You will see a mixture of automated Workbench messages, targeted texts, system messages, opt-ins & opt-outs, bulk messages, and more. This means that you will see all types of messages sent to the customer in one place. - ### **Filtered Conversations** We offer the ability to filter by which message type you want to see. This means you no longer need to browse multiple pages to find the information you're looking for. For example, easily filter for two-way messages so that you can see their prior interactions with customer service. - ### **Tag Management** You can tag each conversation with multiple criteria. This can be used for targeting purposes or to help organize your inbox. Let’s say you are looking for conversations with dissatisfied customers, you can just filter by that tag. Plus you are not limited to just one tag per conversation, you can tag the same conversation for multiple categories. ### Use Cases - ![Customer Service](https://rs.trumpia.com/images/doorway/img_tp_card41.png) ### Customer Service Customer Service reps can quickly respond to customer issues without looking at multiple places. Our consolidated inbox allows you to handle multiple customers at the same time (instead of one at a time via phone support). Also, turnaround time is much quicker for both sides. - ![Human Resources](https://rs.trumpia.com/images/doorway/img_tp_card39.png) ### Human Resources HR teams can easily see the full history of messages sent to each employee including mass messages and individual messages. Plus you grab more attention with text messages, so employees won't complain about not reading your emails. - ![Recruiters](https://rs.trumpia.com/images/doorway/img_tp_card42.png) ### Recruiters Recruiters are seeing huge gains in productivity because they can respond to different applicants quickly and can avoid time-consuming back and forth emails or phone calls. Also, you can tag messages by job opening or other criteria so you can later quickly find relevant candidates. When our inbox is combined with automated workflows, your recruiting productivity will skyrocket. - ![Sales & Marketing](https://rs.trumpia.com/images/doorway/img_tp_card43.png) ### Sales & Marketing Not every lead will read emails or click your links. Texts get more responses and higher clickthrough rates than email, leading to higher sales and engagement. Our automated workflows learn about your leads and send targeted promotions automatically. Our 7-step customer journey enables personalized customer experiences. ### How it Works - _01_ Click on any conversation in your inbox. Once you are there, you can see all incoming and outgoing messages with that contact. - _02_ While looking at a conversation, you can also filter the types of messages that you want to view, such as two-way messages, keyword opt-in, automated workflow messages, and mass messages. - _03_ Select a conversation and tag it. These tags can be used to sort your messages and organize your inbox. This is much better than having to search through your inbox and move them to different directories. Ask Us A Question Or Call Us at 1-888-707-3030 First Name\* Last Name\* Email\* Phone Number\* Organization Name What can we help you with? Promo Code Search Keyword Lead Type - Subject Referer Support UID Google Cookie Info Button Clicked From Searched From UTM Source UTM Medium UTM Content UTM Term Campaign ID Keyword ID AD Group ID Match Type Network Device GCLID MSCLKID Partnerstack Customer Key Partnerstack Lead Key Partnerstack Partner Key | | | | --- | --- | | | | ![](https://bat.bing.com/action/0?ti=5660485&tm=gtm002&Ver=2&mid=49994520-f283-4c3b-96d9-871c3fe04b18&bo=1&sid=bc847560ff9e11ef9f195dabf3961df2&vid=bc8493e0ff9e11efa5bff18555310ba1&vids=1&msclkid=N&pi=918639831&lg=en-US&sw=1280&sh=1024&sc=24&tl=Consolidated%20Inbox&kw=sms%20integration&p=https%3A%2F%2Fwww.trumpia.com%2Fproduct%2Fconsolidated-inbox&r=<=480&evt=pageLoad&sv=1&cdb=AQAQ&rn=658006) ## Trumpia Add-Ons Pricing # Add-Ons _All of our [plans](https://www.trumpia.com/pricing-plans) come bundled with a number of features and services. If you need more, see below:_ - ## _Add-On_ Features - [Automated Workflows](https://www.trumpia.com/product/automation/automated-workflows) **$95 each** per month - [Data Sets](https://www.trumpia.com/product/enterprise/sub-accounts) **$95 each** per month - Additional Users **$20 each** per month - [Dedicated Short Code](https://www.trumpia.com/product/short-long-code-options) **Please inquire** - ### _Add-On_ Services - [Campaign Consulting](https://www.trumpia.com/professional-services/campaign-consulting) **$295 each** per month - [Dedicated Account Manager](https://www.trumpia.com/professional-services/dedicated-account-manager) **$95 each** per month\* - [Custom Integrations](https://www.trumpia.com/professional-services/custom-integrations) **Please inquire** Starting at $20/month - [Private Branding](https://www.trumpia.com/product/enterprise/branding) **$995 each** one-time fee \*for remainder of contract [Return to Plans](https://www.trumpia.com/pricing-plans) [Why Choose Trumpia?](https://info.trumpia.com/hubfs/Trumpia_Competitive-Advantages.pdf) - _“We both have full-time jobs, and we’re not marketers at all, so the onboarding process was really helpful in getting us up and running.”_ \- Lori L. Hayungs, Iowa State University Extension and Outreach - _“We find that the service is good for a group scattered throughout the event grounds and whose main source of communication is mobile phone.”_ \- Julio Echavarria, Manager of Officiating Development, US Open Ask Us A Question Or Call Us at 1-888-707-3030 First Name\* Last Name\* Email\* Phone Number\* Organization Name What can we help you with? Promo Code Search Keyword Lead Type - Subject Referer Support UID Google Cookie Info Button Clicked From Searched From UTM Source UTM Medium UTM Content UTM Term Campaign ID Keyword ID AD Group ID Match Type Network Device GCLID MSCLKID Partnerstack Customer Key Partnerstack Lead Key Partnerstack Partner Key | | | | --- | --- | | | | ![](https://bat.bing.com/action/0?ti=5660485&tm=gtm002&Ver=2&mid=5cc8663f-517a-4a10-b1c9-b7ca808a1195&bo=1&sid=bc60f380ff9e11efa8ce2108d6b6f38a&vid=bc613c70ff9e11ef953c9fb9c60ff3e7&vids=1&msclkid=N&pi=918639831&lg=en-US&sw=1280&sh=1024&sc=24&tl=Trumpia%27s%20Text%20Message%20Software%20Add%20Ons%20Pricing&kw=text%20message%20software%20pricing&p=https%3A%2F%2Fwww.trumpia.com%2Fpricing-add-ons&r=<=441&evt=pageLoad&sv=1&cdb=AQAQ&rn=357124) ## Import and API Agreement - Import and API Agreement # Import and API Agreement - ![99cent store](https://rs.trumpia.com/images/roll_logo/99centstore.svg) - ![COSTCO WHOLESALE](https://rs.trumpia.com/images/roll_logo/logo_Costco.svg) - ![FEMA](https://rs.trumpia.com/images/roll_logo/logo_FEMA.svg) - ![7 ELEVEN](https://rs.trumpia.com/images/roll_logo/logo_7Eleven.svg) - ![GM](https://rs.trumpia.com/images/roll_logo/gm.svg) - ![Toyota](https://rs.trumpia.com/images/roll_logo/toyota.svg) - ![Ford](https://rs.trumpia.com/images/roll_logo/ford.svg) - ![LG](https://rs.trumpia.com/images/roll_logo/LG.svg) - ![McDonalds](https://rs.trumpia.com/images/roll_logo/McDonalds.svg) - ![Hyatt](https://rs.trumpia.com/images/roll_logo/Hyatt.svg) - ![BaltimoreRavens](https://rs.trumpia.com/images/roll_logo/logo_BaltimoreRavens.svg) - ![Texas AnM University](https://rs.trumpia.com/images/roll_logo/TexasAnMUniversity.svg) - ![OMNI HOTELS & RESORTS](https://rs.trumpia.com/images/roll_logo/logo_omnihotel.svg) - ![NJ](https://rs.trumpia.com/images/roll_logo/logo_njstate.svg) - ![State of New York](https://rs.trumpia.com/images/roll_logo/StateofNewYork.svg) - ![JPM organ Chase](https://rs.trumpia.com/images/roll_logo/JPMorganChase.svg) - ![US Air Force](https://rs.trumpia.com/images/roll_logo/USAirForce.svg) - ![US Navy](https://rs.trumpia.com/images/roll_logo/USNavy.svg) - ![ICBC](https://rs.trumpia.com/images/roll_logo/ICBC.svg) - ![99cent store](https://rs.trumpia.com/images/roll_logo/99centstore.svg) - ![COSTCO WHOLESALE](https://rs.trumpia.com/images/roll_logo/logo_Costco.svg) - ![FEMA](https://rs.trumpia.com/images/roll_logo/logo_FEMA.svg) - ![7 ELEVEN](https://rs.trumpia.com/images/roll_logo/logo_7Eleven.svg) - ![GM](https://rs.trumpia.com/images/roll_logo/gm.svg) - ![Toyota](https://rs.trumpia.com/images/roll_logo/toyota.svg) - ![Ford](https://rs.trumpia.com/images/roll_logo/ford.svg) - ![LG](https://rs.trumpia.com/images/roll_logo/LG.svg) - ![McDonalds](https://rs.trumpia.com/images/roll_logo/McDonalds.svg) - ![Hyatt](https://rs.trumpia.com/images/roll_logo/Hyatt.svg) - ![BaltimoreRavens](https://rs.trumpia.com/images/roll_logo/logo_BaltimoreRavens.svg) - ![Texas AnM University](https://rs.trumpia.com/images/roll_logo/TexasAnMUniversity.svg) - ![OMNI HOTELS & RESORTS](https://rs.trumpia.com/images/roll_logo/logo_omnihotel.svg) - ![NJ](https://rs.trumpia.com/images/roll_logo/logo_njstate.svg) - ![State of New York](https://rs.trumpia.com/images/roll_logo/StateofNewYork.svg) - ![JPM organ Chase](https://rs.trumpia.com/images/roll_logo/JPMorganChase.svg) - ![US Air Force](https://rs.trumpia.com/images/roll_logo/USAirForce.svg) - ![US Navy](https://rs.trumpia.com/images/roll_logo/USNavy.svg) - ![ICBC](https://rs.trumpia.com/images/roll_logo/ICBC.svg) Consumer privacy and anti-spam obligations are high priorities for Trumpia and our technology providers. The terms and linked resources herein are provided to help you (the "Customer") conduct responsible and legal permission-based messaging. You are required to read this agreement before importing contact information and initiating any messaging. This agreement applies to both users of Trumpia's standard interface and API users. API Agreement & Import Certification When importing or otherwise adding contact information manually or via API, you will be required to show that all included contacts have expressly opted in to messaging from you and were not exchanged, rented, purchased, or otherwise acquired from any third party. All customers must complete the following steps to be certified to add contact information. 1. Complete and submit a "Certification and Agreement for Consent by Message Recipients" form 2. Provide links to online sign-up forms used to collect contacts 3. Provide images of any paper sign-up forms 4. Submit details of any other subscription methods to be reviewed by Trumpia's technical support department 5. Provide government-issued identification for the contract signatory 6. Provide proof of establishment of customer's business or organization Regulations & Industry Guidelines You agree to comply with relevant industry guidelines and regulations in any use of the Trumpia service, including the importing of contact information, the transmission of messages to your contacts, and any related API. As indicated in Trumpia's [Terms of Use](https://www.trumpia.com/terms-of-use), such laws and rules include but are not limited to the following (all linked websites subject to change). - [National Do Not Call Registry](https://www.donotcall.gov/) - [Telephone Consumer Protection Act ("TCPA") 47 U.S.C. § 227](https://www.trumpia.com/main/TCPA-Rules.pdf) - [Revised TCPA (for text or voice solicitations)](https://www.trumpia.com/main/legal/TCPA_update1) - [CAN-SPAM Act](https://www.ftc.gov/business-guidance/resources/can-spam-act-compliance-guide-business) - [Mobile Marketing Association ("MMA") guidelines](https://www.mmaglobal.com/documents/us-consumer-best-practices) - [CTIA guidelines](https://www.wmcglobal.com/hubfs/CTIA%20Short%20Code%20Monitoring%20Handbook%20-%20v1.8.pdf) Text Messaging In regard to text messaging, the following regulations must be strictly observed. We provide them here to underscore their importance. - "Content providers must obtain opt-in approval from subscribers before sending them any SMS or MMS messages or other content from a short code." (MMA ID: CCS-08) - "Beyond violating the subscriber opt-in policy, sending messages to third-party lists is not an effective interactive mobile marketing tactic." (MMA ID: CCS-14) - "Selling mobile opt-in lists is prohibited." (MMA ID: CCS-15) - "For recurring standard rate programs, subscribers should indicate their willingness to participate in a program and receive messages from the program as follows." (MMA ID: CCS-100): Subscriber initiates opt-in to a recurring standard rate program by responding to a call to action (MMA ID: CCS-101) - Subscriber may send a mobile-originated message from handset to short code - Subscriber may initiate opt-in from a web interface - Subscriber may initiate opt-in from a WAP interface - Subscriber may initiate opt-in from an IVR system - Subscriber may initiate opt-in from a paper-based consent form Program responds with pertinent phone, program, and contact information via web/WAP/IVR/handset/paper application-based form (MMA ID: CCS-101) - "This opt-in applies only to the specific program a subscriber is subscribed to and should not be used as a blanket approval to promote other programs, products, and services. However, after the subscriber has been given the complete details about the opt-in scope, the subscriber may opt-in to receive other messages. A content provider may, however, communicate with existing opted-in subscribers through non-premium messages that a) notify subscribers of updates to their existing service or b) are part of a retention program for that particular service. Directions to unsubscribe from these messages must be clearly available with the delivery of each message." (MMA ID: CCS-103) - "Program flow and information must not be misleading in any way." (MMA ID: CCS-104) - Any online form or promotion used to collect customer contact data must include the following: \[Organization name\]: You will receive \[description of alerts\]. Get up to \[frequency\] messages per month. Text HELP for help. Text STOP to cancel. Msg & data rates may apply. Terms & conditions available at \[URL\], email \[email address\], or call \[phone number\]. - All telephone numbers in your database will receive messaging from ONLY the business or organization specified for this account and not any other. By way of example, if you open a Trumpia account for Restaurant A and you happen also to own Restaurant B, the contact list from Restaurant A cannot be used for solicitations from Restaurant B. Furthermore, you are NOT allowed to import the list from Restaurant A into a list for Restaurant B. Contact information must be used for for messaging from only one business, organization, or location. - The revised TCPA rule states that if you are sending text or voice messages for solicitation purposes, then your campaign must meet the "prior express written consent" standard. The TCPA defines prior express written consent as a signed written agreement that clearly and conspicuously discloses the following to the consumer. By signing the agreement, he or she authorizes the seller to deliver telemarketing messages to a designated phone number by use of an automatic telephone dialing system. The consumer is not required to sign the agreement or agree to enter into it as a condition of purchasing any property, goods, or services. - Text messages will be limited to the period between 8:00 a.m. and 9:00 p.m., recipient's local time. Voice Broadcast You agree to the following terms in relation to any use of your account for voice broadcasting in addition to all applicable regulations indicated above. - You may import phone numbers for voice broadcast under either of the following conditions. All included subscribers have provided prior express written consent for telephone messages. You are a tax-exempt, nonprofit charitable organization or a for-profit telemarketing service making calls on behalf of a tax-exempt, nonprofit charitable organization making non-promotional calls only to members of such organization or previous donors thereto. - Calls will be limited to the period between 8:00 a.m. and 9:00 p.m., recipient's local time. - You are required to maintain a "Do Not Call" list and to honor anyone's request not to be called again. - No call will be placed to any emergency telephone line or to the line of any guest or patient room at any hospital, health care facility, home for the elderly, or similar. - You will not tie up two or more lines of a multi-line business at any given time. - By federal law, automated voice solicitation messages to mobile phones are prohibited without prior express written consent. Prior consent for voice messaging does not automatically give you similar consent for text messages (SMS). Your import list will be scrubbed for mobile numbers, and an opt-in text message requesting consent for both voice and text messages will be sent to the mobile phone numbers. The subscriber must reply "OK" to the opt-in text to affirm consent. Trumpia will not send automated messages to the mobile numbers in your import list unless prior express written consent has been granted. Click [here](https://www.trumpia.com/main/legal/TCPA_update1) for more information on the TCPA rule regarding voice solicitation messages. Other You also acknowledge and agree to the following provisions. - You agree to Trumpia's [Anti-SPAM Policy](https://www.trumpia.com/anti-spam-policy), [Privacy Policy](https://www.trumpia.com/privacy-policy), [Terms of Use](https://www.trumpia.com/terms-of-use) and other terms applicable to the service. - If Trumpia must suspend or terminate your account due to violation of this agreement, no refund of any kind will be made. - If you know of or suspect any violators within the system, please notify Trumpia by emailing [support@trumpia.com](mailto:support@trumpia.com). - You agree to the terms set forth in this agreement. This document is subject to change at any time, and it is your responsibility to review this document for any revision. Continued use of the Trumpia service after any revision to this agreement constitutes your acceptance of such revision. Rights & Limitation of Liability Trumpia reserves the right at Trumpia's sole discretion to refuse, suspend, disable, or terminate any party's service at any time without notice or refund. Trumpia shall bear no liability for any direct, indirect, incidental, special, or consequential damages due to any manner of use or inability to use Trumpia's services. These provisions apply to all Trumpia services and any information derived through the Trumpia system. You hereby covenant to indemnify, defend, and hold harmless Trumpia, its agents, partners, technology suppliers, employees, management, board members, investors, volunteers, and representatives for any and all losses, liabilities, claims, damages, liens, causes of action, awards, judgments, costs, and expenses of whatever kind or nature that may arise from any agreement or relationship with Trumpia. Ask Us A Question Or Call Us at 1-888-707-3030 First Name\* Last Name\* Email\* Phone Number\* Organization Name What can we help you with? Promo Code Search Keyword Lead Type - Subject Referer Support UID Google Cookie Info Button Clicked From Searched From UTM Source UTM Medium UTM Content UTM Term Campaign ID Keyword ID AD Group ID Match Type Network Device GCLID MSCLKID Partnerstack Customer Key Partnerstack Lead Key Partnerstack Partner Key | | | | --- | --- | | | | ![](https://bat.bing.com/action/0?ti=5660485&tm=gtm002&Ver=2&mid=dece297f-b935-47dc-9e7d-c7e50d5680f7&bo=1&sid=bc8553d0ff9e11ef9725a368d7b7df0d&vid=bc856b40ff9e11ef93ef699345c034f2&vids=1&msclkid=N&pi=918639831&lg=en-US&sw=1280&sh=1024&sc=24&tl=Import%20and%20API%20Agreement&p=https%3A%2F%2Fwww.trumpia.com%2Fimport-API-agreement&r=<=481&evt=pageLoad&sv=1&cdb=AQAQ&rn=294297) ## Text Automation Solutions - Product - Text Automation # Text Automation ![Smart Targeting](https://rs.trumpia.com/images/icon/ico_data_capture.svg) ## Smart Targeting [Smart Targeting](https://www.trumpia.com/product/automation/smart-targeting) lets you automatically sort contacts into separate distribution groups based on any criteria like interests and engagement history, so you send only highly relevant messages. - [Data Capture](https://www.trumpia.com/product/core-features/data-capture) Collect targeting data about your subscribers by asking questions and automatically capturing their responses into your database. You can capture their name, email address, interests, and any other custom field you need to run effective campaigns. - [Smart Filters](https://www.trumpia.com/product/automation/smart-targeting) Smart Filters uses the information you've collected and synchronized data from your other systems to send only relevant messages, reducing opt-outs and helping you deliver significantly more impact. This way, recruiters aren't sending sales jobs to marketing specialists, and sports supply stores aren't sending promotions of soccer gear to golf fans. - [Dynamic Targets](https://www.trumpia.com/product/automation/smart-targeting#Dynamic) Keeping your distribution lists updated manually can get extremely time-consuming. That's why Trumpia has Dynamic Targets, which organize them for you in real time, automatically updating whenever a new subscriber is added, a contact unsubscribes, or an existing profile gets updated. ### Automated Workflows Set your campaigns on [autopilot](https://www.trumpia.com/product/automation-text-messaging), saving valuable time and effort. Our software can dynamically interact with your subscribers for you, automatically branching down different messaging paths based on the data you have about them or how they respond to your prompts in real-time. Ultimately, it can automatically send the most relevant message to each subscriber without needing you to manually intervene or ever write a line of code. [_Learn More_](https://www.trumpia.com/product/automation/automated-workflows) _![Automated workflow chart shows how Trumpia's SMS software can dynamically interact with your subscribers for you](https://rs.trumpia.com/images/icon/ico_automated_workflows.svg)_ _![Drip campaign chart shows how you can send messages to your contacts at specific intervals](https://rs.trumpia.com/images/icon/ico_drip_campaigns.svg)_ ## Drip Campaigns Methodically send messages to your contacts at specific intervals. With Trumpia, [drip campaigns](https://www.trumpia.com/product/automation/drip-campaigns) can be automatically initiated or stopped whenever someone takes certain actions in our system like opting in or clicking a link. And the intervals do not have to be the same either. [_Learn More_](https://www.trumpia.com/product/automation/drip-campaigns) ## Tracking Trumpia allows you to track how your users interact with your automated text messaging campaigns. You can then use this information to segment your audience and target them even more effectively. - [Click-Through](https://www.trumpia.com/product/automation/tracking) Click-Through (also known as Link Tracking) enables you to track whether or not a contact has clicked a link you sent them in either a mobile message or email. - [Site & Event](https://www.trumpia.com/product/automation/tracking#site-event) Our Site Tracking feature allows you to track when a contact has visited certain web pages or performed a specific action on your website like filling out a form. _![Tracking](https://rs.trumpia.com/images/icon/icon_tracking.svg)_ _![Illustration of a lead being very qualified](https://rs.trumpia.com/images/icon/ico_lead_scoring.svg)_ ## Lead Scoring Automatically assign lead qualification scores to your contacts based on the behavior they take within our system. So for example, you could give 3 points for texting your keyword, 5 points for providing their name, and 8 points for clicking a link. You can even set a message to be automatically sent when someone hits a certain score. [_Learn More_](https://www.trumpia.com/product/automation/lead-scoring) ## Integrations Integrate Trumpia with the software you already use, so it can send automated text messages or synchronize contacts without having to program it or copy data manually yourself. - [Zapier](https://www.trumpia.com/product/automation/integrations#zapier) Zapier is a web-based application that enables you to automate tasks across programs such as Gmail, Slack, and Trumpia. Zapier is an especially great resource for those who don't know how to code, but want to integrate SMS with the systems they already use day-to-day. - [Salesforce](https://www.trumpia.com/product/automation/integrations) Automatically enter new leads captured via our software into Salesforce, so you don't have to retype the contact information manually. - [API](https://www.trumpia.com/api/overview) Trumpia offers robust REST, HTTP, and SMTP (Email to SMS) APIs including unique ways to manage contacts, distribution lists, and mobile keywords without having to write additional code. _![Integrations](https://rs.trumpia.com/images/icon/icon_integration.svg)_ [Watch Demo](https://www.trumpia.com/resources/video-library) [Sign Up Free](https://responsive.trumpia.com/account/signup) ## Trumpia Case Studies - Resources - Case Studies # Case Studies - ![99cent store](https://rs.trumpia.com/images/roll_logo/99centstore.svg) - ![COSTCO WHOLESALE](https://rs.trumpia.com/images/roll_logo/logo_Costco.svg) - ![FEMA](https://rs.trumpia.com/images/roll_logo/logo_FEMA.svg) - ![7 ELEVEN](https://rs.trumpia.com/images/roll_logo/logo_7Eleven.svg) - ![GM](https://rs.trumpia.com/images/roll_logo/gm.svg) - ![Toyota](https://rs.trumpia.com/images/roll_logo/toyota.svg) - ![Ford](https://rs.trumpia.com/images/roll_logo/ford.svg) - ![LG](https://rs.trumpia.com/images/roll_logo/LG.svg) - ![McDonalds](https://rs.trumpia.com/images/roll_logo/McDonalds.svg) - ![Hyatt](https://rs.trumpia.com/images/roll_logo/Hyatt.svg) - ![BaltimoreRavens](https://rs.trumpia.com/images/roll_logo/logo_BaltimoreRavens.svg) - ![Texas AnM University](https://rs.trumpia.com/images/roll_logo/TexasAnMUniversity.svg) - ![OMNI HOTELS & RESORTS](https://rs.trumpia.com/images/roll_logo/logo_omnihotel.svg) - ![NJ](https://rs.trumpia.com/images/roll_logo/logo_njstate.svg) - ![State of New York](https://rs.trumpia.com/images/roll_logo/StateofNewYork.svg) - ![JPM organ Chase](https://rs.trumpia.com/images/roll_logo/JPMorganChase.svg) - ![US Air Force](https://rs.trumpia.com/images/roll_logo/USAirForce.svg) - ![US Navy](https://rs.trumpia.com/images/roll_logo/USNavy.svg) - ![ICBC](https://rs.trumpia.com/images/roll_logo/ICBC.svg) - ![99cent store](https://rs.trumpia.com/images/roll_logo/99centstore.svg) - ![COSTCO WHOLESALE](https://rs.trumpia.com/images/roll_logo/logo_Costco.svg) - ![FEMA](https://rs.trumpia.com/images/roll_logo/logo_FEMA.svg) - ![7 ELEVEN](https://rs.trumpia.com/images/roll_logo/logo_7Eleven.svg) - ![GM](https://rs.trumpia.com/images/roll_logo/gm.svg) - ![Toyota](https://rs.trumpia.com/images/roll_logo/toyota.svg) - ![Ford](https://rs.trumpia.com/images/roll_logo/ford.svg) - ![LG](https://rs.trumpia.com/images/roll_logo/LG.svg) - ![McDonalds](https://rs.trumpia.com/images/roll_logo/McDonalds.svg) - ![Hyatt](https://rs.trumpia.com/images/roll_logo/Hyatt.svg) - ![BaltimoreRavens](https://rs.trumpia.com/images/roll_logo/logo_BaltimoreRavens.svg) - ![Texas AnM University](https://rs.trumpia.com/images/roll_logo/TexasAnMUniversity.svg) - ![OMNI HOTELS & RESORTS](https://rs.trumpia.com/images/roll_logo/logo_omnihotel.svg) - ![NJ](https://rs.trumpia.com/images/roll_logo/logo_njstate.svg) - ![State of New York](https://rs.trumpia.com/images/roll_logo/StateofNewYork.svg) - ![JPM organ Chase](https://rs.trumpia.com/images/roll_logo/JPMorganChase.svg) - ![US Air Force](https://rs.trumpia.com/images/roll_logo/USAirForce.svg) - ![US Navy](https://rs.trumpia.com/images/roll_logo/USNavy.svg) - ![ICBC](https://rs.trumpia.com/images/roll_logo/ICBC.svg) ## What Our Customers Have to Say 1. _![YMCA](https://rs.trumpia.com/images/case/case_logo03.png)_ "All in all, Trumpia has been really effective. One of the best features that Trumpia offers is their one-on-one contact between a designated Trumpia representative and our organization. This has been immensely helpful whenever I have random questions or inquiries about the system." Megan Streeter, Data Specialist at YMCA 2. _![Omni Hotel and Resorts](https://rs.trumpia.com/images/case/case_logo04.png)_ "It was very helpful to be able to notify all associates at one time. We were able to quickly get in touch with Trumpia staff (during an emergency) allowing us to message everyone during the event and through the night. It's very comforting and brings great peace of mind to know that we can reach our entire team during events like this." Julie Palmer, Associate Director of Human Resources 3. _![Jamba Juice](https://rs.trumpia.com/images/case/case_logo01.png)_ "Trumpia's SMS marketing provides us with the most direct, immediate and affordable way to connect with local residents and quickly build a loyal following. The return on investment we've enjoyed since we began using Trumpia's platform has been tremendous." Brett Thomas, Owner of Jamba Juice Bakersfield 4. _![McConnell Air Force Base](https://rs.trumpia.com/images/case/case_logo18.png)_ "Trumpia has been an amazing tool to reach people living on the base. With knowledgeable experts and a deep feature set, Trumpia has truly helped us grow our subscriber base, increase our event attendance, and share valuable information. We couldn't be happier with the results." Tierra Kimble, Marketing Director at McConnell AFB 5. _![Hankook Tires](https://rs.trumpia.com/images/case/case_logo06.png)_ "The price is right, and the API is straightforward. We use it to coordinate deliveries and shipments. Truckers get alerts when shipments are available to be picked up, and customers get alerts that their order is ready and on the way." Jonathan Shin, Web Developer at Hankook Tires 6. _![TBX](https://rs.trumpia.com/images/case/case_logo45.png)_ "TBX® has been a Trumpia client for several years now, and we’ve been pleased with the ease of use, functionality, and performance of their software. I would not hesitate recommending Trumpia to anyone looking for a multi-channel automated messaging solution. Their commitment to excellence is evident in every aspect of their business." Belinda Maffei, VP of Marketing at TBX Read about how these organizations utilized Trumpia to boost sales and engage with audiences. - [_![Food & Beverage](https://rs.trumpia.com/images/case/case_logo01.png)_**Food & Beverage**](https://www.trumpia.com/resources/case-studies/jamba-juice) - [_![Franchises](https://rs.trumpia.com/images/case/case_logo02.png)_**Franchises**](https://www.trumpia.com/resources/case-studies/chick-fil-a) - [_![NonProfit Organization](https://rs.trumpia.com/images/case/case_logo03.png)_**NonProfit Organization**](https://www.trumpia.com/resources/case-studies/ymca) - [_![Hospitality](https://rs.trumpia.com/images/case/case_logo04.png)_**Hospitality**](https://www.trumpia.com/resources/case-studies/omni-hotels) - [_![Sports Event](https://rs.trumpia.com/images/case/case_logo05.png)_**Sports Event**](https://www.trumpia.com/resources/case-studies/us-open) - [_![Automotive](https://rs.trumpia.com/images/case/case_logo06.png)_**Automotive**](https://www.trumpia.com/resources/case-studies/hankook-tires) - [_![religious Organization](https://rs.trumpia.com/images/case/case_logo07.png)_**religious Organization**](https://www.trumpia.com/resources/case-studies/mariners-church) - [_![Higher Education](https://rs.trumpia.com/images/case/case_logo08.png)_**Higher Education**](https://www.trumpia.com/resources/case-studies/university-of-wisconsin-help) - [_![Religious Organization](https://rs.trumpia.com/images/case/case_logo09.png)_**Religious Organization**](https://www.trumpia.com/resources/case-studies/ekko-church) - [_![Higher Education](https://rs.trumpia.com/images/case/case_logo10.png)_**Higher Education**](https://www.trumpia.com/resources/case-studies/sonoma-state-university) - [_![Military Base](https://rs.trumpia.com/images/case/case_logo11.png)_**Military Base**](https://www.trumpia.com/resources/case-studies/mcconnell-air-force-base) - [_![HIGHER EDUCATION](https://rs.trumpia.com/images/case/case_logo12.png)_**HIGHER EDUCATION**](https://www.trumpia.com/resources/case-studies/uic) - [_![Higher Education](https://rs.trumpia.com/images/case/case_logo13.png)_**Higher Education**](https://www.trumpia.com/resources/case-studies/longwood-university) - [_![Health & Education](https://rs.trumpia.com/images/case/case_logo14.png)_**Health & Education**](https://www.trumpia.com/resources/case-studies/injoy) - [_![Nonprofit Organization](https://rs.trumpia.com/images/case/case_logo15.png)_**Nonprofit Organization**](https://www.trumpia.com/resources/case-studies/soldiers-angels) - [_![Unions](https://rs.trumpia.com/images/case/case_logo16.png)_**Unions**](https://www.trumpia.com/resources/case-studies/pasco-fire-department) - [_![Higher Education](https://rs.trumpia.com/images/case/case_logo17.png)_**Higher Education**](https://www.trumpia.com/resources/case-studies/iowa-state-university) - [_![Military Base](https://rs.trumpia.com/images/case/case_logo18.png)_**Military Base**](https://www.trumpia.com/resources/case-studies/87th-force-support-squadron) - [_![Marketing Agency](https://rs.trumpia.com/images/case/case_logo19.png)_**Marketing Agency**](https://www.trumpia.com/resources/case-studies/katch) - [_![Nonprofit Organization](https://rs.trumpia.com/images/case/case_logo20.png)_**Nonprofit Organization**](https://www.trumpia.com/resources/case-studies/seets) - [_![Food & Beverage](https://rs.trumpia.com/images/case/case_logo21.png)_**Food & Beverage**](https://www.trumpia.com/resources/case-studies/highfive-yogurt) - [_![MEdia & Entertainment](https://rs.trumpia.com/images/case/case_logo22.png)_**MEdia & Entertainment**](https://www.trumpia.com/resources/case-studies/nhn-entertainment) - [_![Nonprofit Organization](https://rs.trumpia.com/images/case/case_logo23.png)_**Nonprofit Organization**](https://www.trumpia.com/resources/case-studies/chicago-100k) - [_![Health & Beauty](https://rs.trumpia.com/images/case/case_logo24.png)_**Health & Beauty**](https://www.trumpia.com/resources/case-studies/douglas-j) - [_![Retail](https://rs.trumpia.com/images/case/case_logo25.png)_**Advertising**](https://www.trumpia.com/resources/case-studies/rmg-mall-media) - [_![Public Library](https://rs.trumpia.com/images/case/case_logo26.png)_**Public Library**](https://www.trumpia.com/resources/case-studies/oplin) - [_![Events](https://rs.trumpia.com/images/case/case_logo27.png)_**Events**](https://www.trumpia.com/resources/case-studies/pointburst) - [_![AMusement & Theme Park](https://rs.trumpia.com/images/case/case_logo28.png)_**AMusement & Theme Park**](https://www.trumpia.com/resources/case-studies/jump-a-roos) - [_![Higher Education](https://rs.trumpia.com/images/case/case_logo29.png)_**Higher Education**](https://www.trumpia.com/resources/case-studies/professor-jon-beaupre-of-csula) - [_![Food & Beveragee](https://rs.trumpia.com/images/case/case_logo30.png)_**Food & Beverage**](https://www.trumpia.com/resources/case-studies/napa-valley-wine-train) - [_![Retail](https://rs.trumpia.com/images/case/case_logo31.png)_**Retail**](https://www.trumpia.com/resources/case-studies/jacks-surfboards) - [_![Nonprofit Organization](https://rs.trumpia.com/images/case/case_logo32.png)_**Nonprofit Organization**](https://www.trumpia.com/resources/case-studies/the-teen-project) - [_![Retail](https://rs.trumpia.com/images/case/case_logo33.png)_**Retail**](https://www.trumpia.com/resources/case-studies/armory-survival-gear) - [_![Food & Beverage](https://rs.trumpia.com/images/case/case_logo34.png)_**Food & Beverage**](https://www.trumpia.com/resources/case-studies/super-one-foods) - [_![Retail](https://rs.trumpia.com/images/case/case_logo35.png)_**Retail**](https://www.trumpia.com/resources/case-studies/attic) - [_![Marketing Agency](https://rs.trumpia.com/images/case/case_logo36.png)_**Marketing Agency**](https://www.trumpia.com/resources/case-studies/abc-creative-intelligence) - [_![Charity Event](https://rs.trumpia.com/images/case/case_logo37.png)_**Charity Event**](https://www.trumpia.com/resources/case-studies/michael-c-fina) - [_![Charity Event](https://rs.trumpia.com/images/case/case_logo38.png)_**MEdia & Entertainment**](https://www.trumpia.com/resources/case-studies/gospel-truth-magazine) - [_![Charity Event](https://rs.trumpia.com/images/case/case_logo39.png)_**Charity EVent**](https://www.trumpia.com/resources/case-studies/extreme-mustang-makeover) - [_![Health & Fitness](https://rs.trumpia.com/images/case/case_logo40.png)_**Health & Fitness**](https://www.trumpia.com/resources/case-studies/morellifit) - [_![Mercer Area School District](https://rs.trumpia.com/images/case/case_logo41.png)_**Education**](https://www.trumpia.com/resources/case-studies/mercer-area-school-district) - [_![Florida Dreamscape Vacations](https://rs.trumpia.com/images/case/case_logo42.png)_**Vacation Rentals**](https://www.trumpia.com/resources/case-studies/florida-dreamscape-vacations) - [_![Odyssey](https://rs.trumpia.com/images/case/case_logo43.png)_**Transportation & Logistics**](https://www.trumpia.com/resources/case-studies/odyssey-logistics) - [_![Regional One Health Center for Innovation](https://rs.trumpia.com/images/case/case_logo44.png)_**Healthcare**](https://www.trumpia.com/resources/case-studies/regional-one-health-innovations) Ask Us A Question Or Call Us at 1-888-707-3030 First Name\* Last Name\* Email\* Phone Number\* Organization Name What can we help you with? Promo Code Search Keyword Lead Type - Subject Referer Support UID Google Cookie Info Button Clicked From Searched From UTM Source UTM Medium UTM Content UTM Term Campaign ID Keyword ID AD Group ID Match Type Network Device GCLID MSCLKID Partnerstack Customer Key Partnerstack Lead Key Partnerstack Partner Key | | | | --- | --- | | | | ![](https://bat.bing.com/action/0?ti=5660485&tm=gtm002&Ver=2&mid=6b4dc188-d5ed-4c31-aff5-e8bf29571fe1&bo=1&sid=bc7a4430ff9e11ef96889d7e71e0ac62&vid=bc7a2460ff9e11ef96626f1e2be2c317&vids=1&msclkid=N&pi=918639831&lg=en-US&sw=1280&sh=1024&sc=24&tl=Trumpia%27s%20Customer%20Case%20Studies&p=https%3A%2F%2Fwww.trumpia.com%2Fresources%2Fcase-studies&r=<=484&evt=pageLoad&sv=1&cdb=AQAQ&rn=978530) ## Omni-channel Messaging Solutions - Product - Omni-channel Messaging # Omni-channel Messaging - ![99cent store](https://rs.trumpia.com/images/roll_logo/99centstore.svg) - ![COSTCO WHOLESALE](https://rs.trumpia.com/images/roll_logo/logo_Costco.svg) - ![FEMA](https://rs.trumpia.com/images/roll_logo/logo_FEMA.svg) - ![7 ELEVEN](https://rs.trumpia.com/images/roll_logo/logo_7Eleven.svg) - ![GM](https://rs.trumpia.com/images/roll_logo/gm.svg) - ![Toyota](https://rs.trumpia.com/images/roll_logo/toyota.svg) - ![Ford](https://rs.trumpia.com/images/roll_logo/ford.svg) - ![LG](https://rs.trumpia.com/images/roll_logo/LG.svg) - ![McDonalds](https://rs.trumpia.com/images/roll_logo/McDonalds.svg) - ![Hyatt](https://rs.trumpia.com/images/roll_logo/Hyatt.svg) - ![BaltimoreRavens](https://rs.trumpia.com/images/roll_logo/logo_BaltimoreRavens.svg) - ![Texas AnM University](https://rs.trumpia.com/images/roll_logo/TexasAnMUniversity.svg) - ![OMNI HOTELS & RESORTS](https://rs.trumpia.com/images/roll_logo/logo_omnihotel.svg) - ![NJ](https://rs.trumpia.com/images/roll_logo/logo_njstate.svg) - ![State of New York](https://rs.trumpia.com/images/roll_logo/StateofNewYork.svg) - ![JPM organ Chase](https://rs.trumpia.com/images/roll_logo/JPMorganChase.svg) - ![US Air Force](https://rs.trumpia.com/images/roll_logo/USAirForce.svg) - ![US Navy](https://rs.trumpia.com/images/roll_logo/USNavy.svg) - ![ICBC](https://rs.trumpia.com/images/roll_logo/ICBC.svg) - ![99cent store](https://rs.trumpia.com/images/roll_logo/99centstore.svg) - ![COSTCO WHOLESALE](https://rs.trumpia.com/images/roll_logo/logo_Costco.svg) - ![FEMA](https://rs.trumpia.com/images/roll_logo/logo_FEMA.svg) - ![7 ELEVEN](https://rs.trumpia.com/images/roll_logo/logo_7Eleven.svg) - ![GM](https://rs.trumpia.com/images/roll_logo/gm.svg) - ![Toyota](https://rs.trumpia.com/images/roll_logo/toyota.svg) - ![Ford](https://rs.trumpia.com/images/roll_logo/ford.svg) - ![LG](https://rs.trumpia.com/images/roll_logo/LG.svg) - ![McDonalds](https://rs.trumpia.com/images/roll_logo/McDonalds.svg) - ![Hyatt](https://rs.trumpia.com/images/roll_logo/Hyatt.svg) - ![BaltimoreRavens](https://rs.trumpia.com/images/roll_logo/logo_BaltimoreRavens.svg) - ![Texas AnM University](https://rs.trumpia.com/images/roll_logo/TexasAnMUniversity.svg) - ![OMNI HOTELS & RESORTS](https://rs.trumpia.com/images/roll_logo/logo_omnihotel.svg) - ![NJ](https://rs.trumpia.com/images/roll_logo/logo_njstate.svg) - ![State of New York](https://rs.trumpia.com/images/roll_logo/StateofNewYork.svg) - ![JPM organ Chase](https://rs.trumpia.com/images/roll_logo/JPMorganChase.svg) - ![US Air Force](https://rs.trumpia.com/images/roll_logo/USAirForce.svg) - ![US Navy](https://rs.trumpia.com/images/roll_logo/USNavy.svg) - ![ICBC](https://rs.trumpia.com/images/roll_logo/ICBC.svg) When you are building out a robust marketing campaign, make sure that you are setting yourself up to succeed. One of the best ways you can do that is by using multiple methods of communication, which is called an Omni-channel marketing strategy. We recommend using all channels of communication at the same time in order to guarantee the best results - this includes SMS (texting), MMS, and email. And the Trumpia advantage is that you can leverage multiple channels from our single integrated dashboard, so you can reach 100% of your subscribers regardless of their channel preferences. Choosing to use Trumpia will allow you to send SMS texts, MMS, and emails at a fraction of the cost of other competing communication software that provides only one of these channels. Learn more about how you can use each channel of communication below: _![SMS](https://rs.trumpia.com/images/icon/icon_pro4_2.svg)_ ## SMS Trumpia's mass SMS texting service is easy to use, scalable to millions of messages, and smart enough to let you target the most relevant messages to each subscriber. [Learn More](https://www.trumpia.com/product/omni-channel/sms) _![MMS](https://rs.trumpia.com/images/icon/icon_pro4_5.svg)_ ### MMS Multimedia Messaging Service, also known as (MMS) texting, enables you to send vivid pictures and videos, immediately grabbing your audience's attention. [Learn More](https://www.trumpia.com/product/omni-channel/mms-messaging) _![Email](https://rs.trumpia.com/images/icon/icon_pro4_1.svg)_ ## Email Our email system comes with many of the same advanced capabilities that SMS does, like templates, targeting, message scheduling, and even automation. [Learn More](https://www.trumpia.com/product/omni-channel/email) [Watch Demo](https://www.trumpia.com/resources/video-library) [Sign Up Free](https://responsive.trumpia.com/account/signup) ### More Features - [**Core Features** \\ Trumpia has all the core features you'd expect...and much more!](https://www.trumpia.com/product/core-features) - [**Automation** \\ Set our software on autopilot, so it carries out tasks for you.](https://www.trumpia.com/product/text-automation) - [**Enterprise** \\ As you grow, better manage multiple locations & departments.](https://www.trumpia.com/product/enterprise) ## FAQ Why should I choose a provider for both email and SMS? The benefit of using one platform is you have a centralized place to send messages, and if you choose an [automated texting service](https://www.trumpia.com/) like Trumpia you can automatically cater to your customers messaging channel preference. Does it cost more to send different types of messages? We use a credit system where each type of message takes a certain amount of credits to send depending on the type of message it is and which country it is being sent to. Check out our [SMS marketing pricing](https://www.trumpia.com/pricing-plans) plans in order to get a better grasp of our system. Can I just use my third-party communication platform along with Trumpia? Yes! However, we do recommend using our email system along with our texting solution since they are integrated to work together and save you time. Depending on the third-party software, we may be able to integrate with it for you via Zapier or [API](https://www.trumpia.com/api/pricing-contact). Ask Us A Question Or Call Us at 1-888-707-3030 First Name\* Last Name\* Email\* Phone Number\* Organization Name What can we help you with? Promo Code Search Keyword Lead Type - Subject Referer Support UID Google Cookie Info Button Clicked From Searched From UTM Source UTM Medium UTM Content UTM Term Campaign ID Keyword ID AD Group ID Match Type Network Device GCLID MSCLKID Partnerstack Customer Key Partnerstack Lead Key Partnerstack Partner Key | | | | --- | --- | | | | ![](https://bat.bing.com/action/0?ti=5660485&tm=gtm002&Ver=2&mid=9ee0b550-4288-407c-96b7-51fa6bdd44b8&bo=1&sid=bc8c0560ff9e11ef8fd2155319f7b74b&vid=bc8cb0e0ff9e11ef9bfa5d3f147cb19c&vids=1&msclkid=N&pi=918639831&lg=en-US&sw=1280&sh=1024&sc=24&tl=Omnichannel%20SMS%20Marketing%20Software%20%7C%20MMS%20%26%20Mass%20Texting%20%7C%20Multichannel%20Messaging&kw=omnichannel%20SMS&p=https%3A%2F%2Fwww.trumpia.com%2Fproduct%2Fomni-channel&r=<=634&evt=pageLoad&sv=1&cdb=AQAQ&rn=259065) ## SMS Marketing Tracking - Product - Link and Site Tracking # Tracking - ![99cent store](https://rs.trumpia.com/images/roll_logo/99centstore.svg) - ![COSTCO WHOLESALE](https://rs.trumpia.com/images/roll_logo/logo_Costco.svg) - ![FEMA](https://rs.trumpia.com/images/roll_logo/logo_FEMA.svg) - ![7 ELEVEN](https://rs.trumpia.com/images/roll_logo/logo_7Eleven.svg) - ![GM](https://rs.trumpia.com/images/roll_logo/gm.svg) - ![Toyota](https://rs.trumpia.com/images/roll_logo/toyota.svg) - ![Ford](https://rs.trumpia.com/images/roll_logo/ford.svg) - ![LG](https://rs.trumpia.com/images/roll_logo/LG.svg) - ![McDonalds](https://rs.trumpia.com/images/roll_logo/McDonalds.svg) - ![Hyatt](https://rs.trumpia.com/images/roll_logo/Hyatt.svg) - ![BaltimoreRavens](https://rs.trumpia.com/images/roll_logo/logo_BaltimoreRavens.svg) - ![Texas AnM University](https://rs.trumpia.com/images/roll_logo/TexasAnMUniversity.svg) - ![OMNI HOTELS & RESORTS](https://rs.trumpia.com/images/roll_logo/logo_omnihotel.svg) - ![NJ](https://rs.trumpia.com/images/roll_logo/logo_njstate.svg) - ![State of New York](https://rs.trumpia.com/images/roll_logo/StateofNewYork.svg) - ![JPM organ Chase](https://rs.trumpia.com/images/roll_logo/JPMorganChase.svg) - ![US Air Force](https://rs.trumpia.com/images/roll_logo/USAirForce.svg) - ![US Navy](https://rs.trumpia.com/images/roll_logo/USNavy.svg) - ![ICBC](https://rs.trumpia.com/images/roll_logo/ICBC.svg) - ![99cent store](https://rs.trumpia.com/images/roll_logo/99centstore.svg) - ![COSTCO WHOLESALE](https://rs.trumpia.com/images/roll_logo/logo_Costco.svg) - ![FEMA](https://rs.trumpia.com/images/roll_logo/logo_FEMA.svg) - ![7 ELEVEN](https://rs.trumpia.com/images/roll_logo/logo_7Eleven.svg) - ![GM](https://rs.trumpia.com/images/roll_logo/gm.svg) - ![Toyota](https://rs.trumpia.com/images/roll_logo/toyota.svg) - ![Ford](https://rs.trumpia.com/images/roll_logo/ford.svg) - ![LG](https://rs.trumpia.com/images/roll_logo/LG.svg) - ![McDonalds](https://rs.trumpia.com/images/roll_logo/McDonalds.svg) - ![Hyatt](https://rs.trumpia.com/images/roll_logo/Hyatt.svg) - ![BaltimoreRavens](https://rs.trumpia.com/images/roll_logo/logo_BaltimoreRavens.svg) - ![Texas AnM University](https://rs.trumpia.com/images/roll_logo/TexasAnMUniversity.svg) - ![OMNI HOTELS & RESORTS](https://rs.trumpia.com/images/roll_logo/logo_omnihotel.svg) - ![NJ](https://rs.trumpia.com/images/roll_logo/logo_njstate.svg) - ![State of New York](https://rs.trumpia.com/images/roll_logo/StateofNewYork.svg) - ![JPM organ Chase](https://rs.trumpia.com/images/roll_logo/JPMorganChase.svg) - ![US Air Force](https://rs.trumpia.com/images/roll_logo/USAirForce.svg) - ![US Navy](https://rs.trumpia.com/images/roll_logo/USNavy.svg) - ![ICBC](https://rs.trumpia.com/images/roll_logo/ICBC.svg) There are two ways to do SMS marketing tracking on your contacts' behavior. Both allow you to gather more information, so you can more accurately target messages to them and even [assign qualifying scores.](https://www.trumpia.com/product/automation/lead-scoring) ## Click-Through Tracking Click-Through Tracking allows you to track whether or not a contact has clicked a link you sent them. You can then save that data to their contact profile for future targeting or have further actions carried out automatically. ### How It Works - _01_ Create a link in our software that leads to a webpage of your choice. - _02_ Embed the link into your texts and emails. - _03_ Trumpia then automatically tracks who clicks on which links. ### Example 1. _01_ Send a link that leads to an invite for an upcoming event. 2. _02_ A week before the event, automatically resend the invite to everyone who hadn't clicked the link yet. 3. _03_ On the day before the event, automatically send a reminder to everyone who clicked the link by then. 4. _04_ The following month, send invites to similar events to those who clicked the link and additional incentives to those who didn't. 1 - ![SMS event reminder](https://rs.trumpia.com/images/auto/message7.png) - ![Text message reminder about an upcoming event](https://rs.trumpia.com/images/auto/message8.png) - ![text message reminder about an upcoming event](https://rs.trumpia.com/images/auto/message9.png) - ![Text message reminder about an upcoming event](https://rs.trumpia.com/images/auto/message10.png) ## Site & Event Tracking Site and Event Tracking allows you to know if a contact has visited your web pages or performed a specific action on your website. ### How It Works - _01_ Embed our Site and Event Tracking code into your website. - _02_ When a contact visits one of your web pages, that information is saved to their contact profile. - _03_ You can then use this information to segment your audience and target them based on what web pages they've visited. ### Example - Automatically send a follow up message to customers who visit your pricing page. - Automatically send a greeting message when someone fills out your contact form. - Automatically send a coupon to someone when they fill out a review on your site. ![Text message response to a positive business review](https://rs.trumpia.com/images/auto/message11.png) Ask Us A Question Or Call Us at 1-888-707-3030 First Name\* Last Name\* Email\* Phone Number\* Organization Name What can we help you with? Promo Code Search Keyword Lead Type - Subject Referer Support UID Google Cookie Info Button Clicked From Searched From UTM Source UTM Medium UTM Content UTM Term Campaign ID Keyword ID AD Group ID Match Type Network Device GCLID MSCLKID Partnerstack Customer Key Partnerstack Lead Key Partnerstack Partner Key | | | | --- | --- | | | | ![](https://bat.bing.com/action/0?ti=5660485&tm=gtm002&Ver=2&mid=ff51b08d-d569-4845-bc94-4bbc0a199a81&bo=1&sid=c0163bd0ff9e11ef8e8903e42f14e1cf&vid=c0164bb0ff9e11ef9c851f5f184e6fa7&vids=1&msclkid=N&pi=918639831&lg=en-US&sw=1280&sh=1024&sc=24&tl=SMS%20Marketing%20Tracking%20Tools%20by%20Trumpia%20%7C%20Click%20Through%20Texting%20Software&kw=sms%20marketing%20tracking&p=https%3A%2F%2Fwww.trumpia.com%2Fproduct%2Fautomation%2Ftracking&r=<=663&evt=pageLoad&sv=1&cdb=AQAQ&rn=686277) ## ROI Calculator - Resources - Resource Center # ROI Calculator - ![99cent store](https://rs.trumpia.com/images/roll_logo/99centstore.svg) - ![COSTCO WHOLESALE](https://rs.trumpia.com/images/roll_logo/logo_Costco.svg) - ![FEMA](https://rs.trumpia.com/images/roll_logo/logo_FEMA.svg) - ![7 ELEVEN](https://rs.trumpia.com/images/roll_logo/logo_7Eleven.svg) - ![GM](https://rs.trumpia.com/images/roll_logo/gm.svg) - ![Toyota](https://rs.trumpia.com/images/roll_logo/toyota.svg) - ![Ford](https://rs.trumpia.com/images/roll_logo/ford.svg) - ![LG](https://rs.trumpia.com/images/roll_logo/LG.svg) - ![McDonalds](https://rs.trumpia.com/images/roll_logo/McDonalds.svg) - ![Hyatt](https://rs.trumpia.com/images/roll_logo/Hyatt.svg) - ![BaltimoreRavens](https://rs.trumpia.com/images/roll_logo/logo_BaltimoreRavens.svg) - ![Texas AnM University](https://rs.trumpia.com/images/roll_logo/TexasAnMUniversity.svg) - ![OMNI HOTELS & RESORTS](https://rs.trumpia.com/images/roll_logo/logo_omnihotel.svg) - ![NJ](https://rs.trumpia.com/images/roll_logo/logo_njstate.svg) - ![State of New York](https://rs.trumpia.com/images/roll_logo/StateofNewYork.svg) - ![JPM organ Chase](https://rs.trumpia.com/images/roll_logo/JPMorganChase.svg) - ![US Air Force](https://rs.trumpia.com/images/roll_logo/USAirForce.svg) - ![US Navy](https://rs.trumpia.com/images/roll_logo/USNavy.svg) - ![ICBC](https://rs.trumpia.com/images/roll_logo/ICBC.svg) - ![99cent store](https://rs.trumpia.com/images/roll_logo/99centstore.svg) - ![COSTCO WHOLESALE](https://rs.trumpia.com/images/roll_logo/logo_Costco.svg) - ![FEMA](https://rs.trumpia.com/images/roll_logo/logo_FEMA.svg) - ![7 ELEVEN](https://rs.trumpia.com/images/roll_logo/logo_7Eleven.svg) - ![GM](https://rs.trumpia.com/images/roll_logo/gm.svg) - ![Toyota](https://rs.trumpia.com/images/roll_logo/toyota.svg) - ![Ford](https://rs.trumpia.com/images/roll_logo/ford.svg) - ![LG](https://rs.trumpia.com/images/roll_logo/LG.svg) - ![McDonalds](https://rs.trumpia.com/images/roll_logo/McDonalds.svg) - ![Hyatt](https://rs.trumpia.com/images/roll_logo/Hyatt.svg) - ![BaltimoreRavens](https://rs.trumpia.com/images/roll_logo/logo_BaltimoreRavens.svg) - ![Texas AnM University](https://rs.trumpia.com/images/roll_logo/TexasAnMUniversity.svg) - ![OMNI HOTELS & RESORTS](https://rs.trumpia.com/images/roll_logo/logo_omnihotel.svg) - ![NJ](https://rs.trumpia.com/images/roll_logo/logo_njstate.svg) - ![State of New York](https://rs.trumpia.com/images/roll_logo/StateofNewYork.svg) - ![JPM organ Chase](https://rs.trumpia.com/images/roll_logo/JPMorganChase.svg) - ![US Air Force](https://rs.trumpia.com/images/roll_logo/USAirForce.svg) - ![US Navy](https://rs.trumpia.com/images/roll_logo/USNavy.svg) - ![ICBC](https://rs.trumpia.com/images/roll_logo/ICBC.svg) Which industry are you in?\* Please SelectNonprofitAgricultureApparelAutomotiveBankingBiotechnologyChemicalsCommunicationsConstructionConsultingEducationElectronicsInformation Technology and ServicesEnergyEngineeringEntertainmentEnvironmentalFinanceFood & BeverageGovernmentHealthcareHospitalityInsuranceLaw & LegalMachineryManufacturingMediaNot For ProfitReal EstateRecreationReligious OrganizationRestaurantVertical Market APIRetailShippingTechnologyTelecommunicationsTransportationUtilitiesOther How many customers visit your store per day?\*For example, if your store has 100 customers per day, then enter 100. How many are returning customers?\*For example, if 50 out of the 100 customers have visited your store before, then enter 50. What is the average transaction per customer?\*For example, if customers buy $10 worth of products on average, then enter 10. If you do not know the exact amount, you can make an estimated guess. First Name\* Last Name\* Email\* Phone Number\* Promo Code Search Keyword Lead Type - Subject Referer Support UID Google Cookie Info Button Clicked From Searched From UTM Source UTM Medium UTM Content UTM Term Campaign ID Keyword ID AD Group ID Match Type Network Device GCLID MSCLKID Partnerstack Customer Key Partnerstack Lead Key Partnerstack Partner Key We do NOT share your information with third parties. - Before Projected Increase\* After - **_New customer_ visits per day** _50_ 10% **_New customer_ visits per day** _55_ - **_Repeat customer_ visits per day** _65_ 20% **_Repeat customer_ visits per day** _75_ - **_Sales_ per day** $ _5000_ 15% **_Sales_ per day** $ _5750_ ### Sales per Day _5000__5750_ BeforeAfter ### Increase in Customers New customerRepeat customer \*The projected increases are from Trumpia's case study and quotes from its users. Actual results may vary depending on the amount of allocated resources, promotional content, and timing of campaign. Consult with our Campaign Managers for more details. ## Start Over New customer visits per dayRepeat customer visits per daySales per day \*Please write right number [View Case Studies](https://www.trumpia.com/resources/case-studies) [Contact Us](https://www.trumpia.com/resources/roi-calculator#) Ask Us A Question Or Call Us at 1-888-707-3030 First Name\* Last Name\* Email\* Phone Number\* Organization Name What can we help you with? Promo Code Search Keyword Lead Type - Subject Referer Support UID Google Cookie Info Button Clicked From Searched From UTM Source UTM Medium UTM Content UTM Term Campaign ID Keyword ID AD Group ID Match Type Network Device GCLID MSCLKID Partnerstack Customer Key Partnerstack Lead Key Partnerstack Partner Key | | | | --- | --- | | | | ![](https://bat.bing.com/action/0?ti=5660485&tm=gtm002&Ver=2&mid=dd24f49f-0533-4cfb-ae0f-dd114d526d47&bo=1&sid=bfda4ba0ff9e11ef9c3e45d332e7d916&vid=bfda4de0ff9e11ef9f699d3d282e0d47&vids=1&msclkid=N&pi=918639831&lg=en-US&sw=1280&sh=1024&sc=24&tl=SMS%20Marketing%20ROI%20Calculator%20%7C%20%231%20Texting%20Software&kw=sms%20marketing%20roi&p=https%3A%2F%2Fwww.trumpia.com%2Fresources%2Froi-calculator&r=<=378&evt=pageLoad&sv=1&cdb=AQAQ&rn=616117) ## Email to SMS Services # **Email To SMS Software** Engaging Your Customers With SMS and Email - ![99cent store](https://rs.trumpia.com/images/roll_logo/99centstore.svg) - ![COSTCO WHOLESALE](https://rs.trumpia.com/images/roll_logo/logo_Costco.svg) - ![FEMA](https://rs.trumpia.com/images/roll_logo/logo_FEMA.svg) - ![7 ELEVEN](https://rs.trumpia.com/images/roll_logo/logo_7Eleven.svg) - ![GM](https://rs.trumpia.com/images/roll_logo/gm.svg) - ![Toyota](https://rs.trumpia.com/images/roll_logo/toyota.svg) - ![Ford](https://rs.trumpia.com/images/roll_logo/ford.svg) - ![LG](https://rs.trumpia.com/images/roll_logo/LG.svg) - ![McDonalds](https://rs.trumpia.com/images/roll_logo/McDonalds.svg) - ![Hyatt](https://rs.trumpia.com/images/roll_logo/Hyatt.svg) - ![BaltimoreRavens](https://rs.trumpia.com/images/roll_logo/logo_BaltimoreRavens.svg) - ![Texas AnM University](https://rs.trumpia.com/images/roll_logo/TexasAnMUniversity.svg) - ![OMNI HOTELS & RESORTS](https://rs.trumpia.com/images/roll_logo/logo_omnihotel.svg) - ![NJ](https://rs.trumpia.com/images/roll_logo/logo_njstate.svg) - ![State of New York](https://rs.trumpia.com/images/roll_logo/StateofNewYork.svg) - ![JPM organ Chase](https://rs.trumpia.com/images/roll_logo/JPMorganChase.svg) - ![US Air Force](https://rs.trumpia.com/images/roll_logo/USAirForce.svg) - ![US Navy](https://rs.trumpia.com/images/roll_logo/USNavy.svg) - ![ICBC](https://rs.trumpia.com/images/roll_logo/ICBC.svg) - ![99cent store](https://rs.trumpia.com/images/roll_logo/99centstore.svg) - ![COSTCO WHOLESALE](https://rs.trumpia.com/images/roll_logo/logo_Costco.svg) - ![FEMA](https://rs.trumpia.com/images/roll_logo/logo_FEMA.svg) - ![7 ELEVEN](https://rs.trumpia.com/images/roll_logo/logo_7Eleven.svg) - ![GM](https://rs.trumpia.com/images/roll_logo/gm.svg) - ![Toyota](https://rs.trumpia.com/images/roll_logo/toyota.svg) - ![Ford](https://rs.trumpia.com/images/roll_logo/ford.svg) - ![LG](https://rs.trumpia.com/images/roll_logo/LG.svg) - ![McDonalds](https://rs.trumpia.com/images/roll_logo/McDonalds.svg) - ![Hyatt](https://rs.trumpia.com/images/roll_logo/Hyatt.svg) - ![BaltimoreRavens](https://rs.trumpia.com/images/roll_logo/logo_BaltimoreRavens.svg) - ![Texas AnM University](https://rs.trumpia.com/images/roll_logo/TexasAnMUniversity.svg) - ![OMNI HOTELS & RESORTS](https://rs.trumpia.com/images/roll_logo/logo_omnihotel.svg) - ![NJ](https://rs.trumpia.com/images/roll_logo/logo_njstate.svg) - ![State of New York](https://rs.trumpia.com/images/roll_logo/StateofNewYork.svg) - ![JPM organ Chase](https://rs.trumpia.com/images/roll_logo/JPMorganChase.svg) - ![US Air Force](https://rs.trumpia.com/images/roll_logo/USAirForce.svg) - ![US Navy](https://rs.trumpia.com/images/roll_logo/USNavy.svg) - ![ICBC](https://rs.trumpia.com/images/roll_logo/ICBC.svg) Businesses are always looking for the most effective and convenient way to reach new customers. That’s why more and more are turning to Trumpia to reach their audience with text messages. Email-to-SMS services are perfect for quick communication and letting companies reach their audience with SMS and [email](https://www.trumpia.com/product/omni-channel/email). When a business uses Trumpia to send a targeted text message, they can engage with their customers, boosting revenue, and help build better relationships. [Watch Intro](https://www.trumpia.com/resources/video-library) [Watch Demo](https://www.trumpia.com/resources/video-library) [Sign Up Free](https://responsive.trumpia.com/account/signup) ## What are Email-to-SMS Services? Email-to-SMS services allow businesses to send text messages to their customers and also send that same message to their email account, reaching a wider audience. These are the same as the text messages you send every day to coworkers and friends, just sent via an email interface, meaning it is a natural marketing and customer service channel and a great way to engage with your audience. The Trumpia platform marries the popularity of email with the effectiveness of text messaging with Email-to-SMS, also known as an SMTP interface. It sends and receives texts through any email account or your company's email server. ## Why Email and SMS Services Make Sense for Businesses Over a third of consumers have signed up to receive text messages from SMS service-enabled businesses. This means businesses will see a boost in their ROI due to the flexibility and power of the channel. Trumpia make it easy to set up and implement your marketing campaigns. Most of these services will offer your brand the ability to send professional and personalized emails while automatically managing your contact lists through subscribe and unsubscribe options. ### Here are some statistics that every business should know about SMS: - _98%_ of text messages are read, compared to just _22%_ of emails. - _90%_ of texts are read within _3 minutes_. - Text messages are responded to _7.5x_ more often and _60x_ quicker than email. - _89%_ of consumers say they want to text message to communicate with a business, but only _48%_ of businesses have an SMS service that can do this. - Over _60%_ of consumers would rather text than call when given the option for customer service. - ## New Tools Trumpia provides you with the tools you need to successfully develop and deliver your next Email-to-SMS marketing campaign. In addition to personalization options, our platform also includes advanced scheduling options and optimization features that allow you to send messages that make the maximum impact. We also offer your analytics capabilities that allow you to track your email campaigns in real time. - ## Make Life Easier Everyone sends and receives email from their mobile device, but sending a mass SMS to a customer list from your own phone is impossible. That’s why more and more companies are utilizing text messaging services to engage their customers. By sending SMS offers from your email you can get more and more customers to redeem your offers and increase brand satisfaction without having to use any additional software. - ## Raises Customer Satisfaction Quick or automated responses from an SMS service-enabled business means customers will appreciate the speed and convenience of your support. Email-to-SMS services are inherently quick and can be personalized, meaning it is the best way to provide one-on-one customer service, as well as announcing things like sales or new product launches. ## The Trumpia Advantage - ### Powerful Automation Trumpia’s service is the industry leader in automation as it enables our users to carry out their SMS messaging campaigns automatically. Our service functionality will save you time and resources by automatically taking care of cores for you, giving you and your employees more time to focus on what’s important. - Our Auto Campaigns can carry out complicated campaigns for you, getting you the best results with minimum effort. - Our intelligent Text Bot can dynamically interact with your subscribers based on their behavior, allowing you to provide the best service, all automatically. - ### Lifecycle Engagement Trumpia has something no other service has - Lifecycle Engagement. This means our intelligent system can manage your customers interactions for you, leading to higher satisfaction with your company as they move through their lifecycle with your business. - From signup to customer service to surveys and feedback, our service will lead to more meaningful and profitable interactions with your customers. - Customers will become advocates for your organization and generate repeat business because they will have received top-notch service. - ### Smart Targeting Trumpia’s Smart Targeting allows you to segment contacts into different groups based on how you want to target them. Trumpia’s service is the only one that can effectively and intelligently ensure you reach your contacts 100% of the time. - Some Email-to-SMS services only broadcast messages in an untargeted way. Trumpia’s Smart Targeting will automatically target messages to your contacts, maximizing your message’s reach. - Trumpia manages your contact lists in real time, making sure that they are up to date and include your new subscribers at all times. - ### Omnichannel Messaging Trumpia has multiple channels so that you can engage your audience no matter their preferred channel. - Trumpia’s email marketing can do the same thing for your email marketing efforts as it can do for your marketing. This includes messaging templates, scheduling, and automation capabilities. - Voice messaging can still be highly effective. Our system lets you broadcast voice messages to each of your subscribers. Ask Us A Question Or Call Us at 1-888-707-3030 First Name\* Last Name\* Email\* Phone Number\* Organization Name What can we help you with? Promo Code Search Keyword Lead Type - Subject Referer Support UID Google Cookie Info Button Clicked From Searched From UTM Source UTM Medium UTM Content UTM Term Campaign ID Keyword ID AD Group ID Match Type Network Device GCLID MSCLKID Partnerstack Customer Key Partnerstack Lead Key Partnerstack Partner Key | | | | --- | --- | | | | ![](https://bat.bing.com/action/0?ti=5660485&tm=gtm002&Ver=2&mid=45684a5e-62b1-4ca9-a962-44d181b5791b&bo=1&sid=bfd74660ff9e11efa27ebd9b9fdfcfd0&vid=bfd75230ff9e11ef952b43facea35e7b&vids=1&msclkid=N&pi=918639831&lg=en-US&sw=1280&sh=1024&sc=24&tl=Email%20To%20SMS%20%7C%20Send%20Emails%20%26%20Text%20Messages%20To%20Your%20Customers&p=https%3A%2F%2Fwww.trumpia.com%2Femail-to-sms&r=<=439&evt=pageLoad&sv=1&cdb=AQAQ&rn=492060) ## Trumpia Terms of Use - Home - Terms of Use # Terms of Use Terms of Use for Opted-in Subscribers, _please click here._ **Mobile Text Summary Terms & Conditions: You will receive a certain number of messages per month based on the campaign you are opted-in to.** **Message & Data Rates May Apply**. Trumpia and Wireless carriers are not liable for delayed or undelivered messages. For help in the US, text "HELP" to the number you received messages from. You may also email [support@trumpia.com](mailto:support@trumpia.com). You may stop receiving mobile messages at any time by texting the word " **STOP**" to the number you received messages from in the US. You can also call the unsubscribe hotline by dialing 1-866-866-0009. Terms on this page apply to subscribers who sign up for distribution lists managed by users of the Trumpia service. Information Collection Your contact information (belonging to you, the subscriber) is collected by a Trumpia user on an opt-in basis and can be collected in different ways: - Trumpia users can collect your first name, last name, phone number, email address and other custom data when you willingly subscribe to and supply that information on the Trumpia user's online sign-up page ("OSP") or other 3rd party form. A verification message will be sent to the email address and/or mobile phone number that you have provided. You must verify each piece of contact information to begin receiving messages via the listed communication channels. If you do not verify the contact information you have provided on the OSP, you will not receive messages from that channel. - NOTE: Message and data rates may apply. - Trumpia users can also collect your mobile number when you text their mobile keyword to the code or number they have registered with Trumpia. Certain SMS text features enable the collection of name, email address, or other customized information by asking you to reply via SMS texts with specific information. - NOTE: Message and data rates may apply. - Trumpia users may have previously collected your contact information on an opt-in basis outside of the Trumpia system. Users are able to import your information into the Trumpia system, but must sign a certification validating that your contact information was collected with your express permission and that you have consented to receive messages from the user. Process to Unsubscribe From Trumpia All subscribers have the ability to unsubscribe at any time. To unsubscribe for: - **Email**: Click the 'Unsubscribe' link located at the bottom of each email. - **Mobile Text from Short Code**: Text "STOP" to the number that you do not wish to receive messages from. If you wish to re-optin, simply text the keyword again to the short code. Message and data rates may apply. - **Mobile Text from Toll Free Numbers**: Text "STOP" to the number that you do not wish to receive messages from. If you wish to re-optin, text "UNSTOP" first, followed by the keyword to the toll free number. Message and data rates may apply. - **Voice Broadcasts**: Follow the voice instruction/prompt when you receive a broadcast call, asking you to press 7 to unsubscribe from voice broadcast messages. You may also call 1-800-764-3090 to unsubscribe from prerecorded calls. You may also call the Trumpia Unsubscribe Hotline at 1-866-866-0009 to unsubscribe at any time. If you believe that your contact information was collected by a Trumpia user without your consent and would like to report spam, please [click here](https://www.trumpia.com/contact-us?button_clicked_from=/terms-of-use) or call 1-866-866-0009. When reporting the offending organization, please include the contact address or number that sent you the spam, the username of the sender, and the message or first few sentences of the message that you consider spam. Trumpia has a no tolerance [spam policy](https://www.trumpia.com/anti-spam-policy). NOTE: The Trumpia service is not intended for children under 13, and Trumpia does not knowingly collect information from children under the age of 13. Some Trumpia users may classify and rate their message content for recipients who are 13 years of age or older. Please observe content rating for intended audience before you sign up for any distribution list or mobile keyword. Your Privacy Trumpia may use or disclose information about you, including your personal information, under the following circumstances: - To provide you with products and services you request. - To anticipate and resolve problems and conflicts with our products and services. - For verification and authentication purposes in regards to requests or changes of any personal information or related data. - For other purposes communicated to you at the time you provide or authorize the use of your information. - To enforce our Terms of Use and Privacy Policy or other legal agreements. - To outsource any of the tasks referenced in this Terms of Use and Privacy Policy, such as customer service. - In response to a subpoena, court order, or other legal process. - To establish or exercise our legal rights or defend against legal claims. - To share with a company controlled by, or under common control with Trumpia for any purpose permitted by our Terms of Use and Privacy Policy. - When Trumpia believes such use or disclosure is (a) necessary in order to investigate, prevent, or take action regarding suspected illegal activities, fraud, or situations involving potential threats to the physical safety of any person, or (b) required by law. - In the event of a merger, acquisition, consolidation, divestiture, or bankruptcy of Trumpia. Terms of Use for Trumpia Customers, _please click here._ **The terms and conditions on this page apply to both users of Trumpia's web-based user interface and anyone using an application programming interface** **(API) in connection with the Trumpia service. Hereinafter, both types of users shall be referred to as “Customer”, and “Parties” shall refer to both Customer** **and Trumpia.** PLEASE READ THESE TERMS OF USE COMPLETELY AND CAREFULLY. THEY MAY HAVE CHANGED SINCE YOUR LAST VISIT TO THIS PAGE. BY USING THIS SERVICE (ALSO REFERRED TO AS “WEBSITE”), WHETHER THROUGH TRUMPIA'S WEBSITE OR THROUGH AN API, YOU INDICATE THAT YOU HAVE READ THESE TERMS OF USE, UNDERSTAND THE STIPULATIONS DESCRIBED HERE, AND AGREE TO FOLLOW THESE TERMS OF USE PRIOR TO SENDING MESSAGES. IF YOU DO NOT ACCEPT THESE TERMS OF USE, PLEASE DISCONTINUE USE OF THIS SERVICE IMMEDIATELY. IF YOU ARE A RESELLER OR A USER OF TRUMPIA'S WHITE LABEL SERVICE, YOU ALSO AGREE TO INCORPORATE THESE POLICIES INTO YOUR OWN POLICIES, PRODUCTS, AND SERVICES AND TO ENSURE THAT YOUR CUSTOMERS OR USERS ADHERE TO THESE TERMS. Trumpia reserves the right, at its sole discretion, to modify and post this Terms of Use at any time without prior notice. You are advised to visit this page to review the current Terms of Use on a regular basis. Trumpia provides businesses and organizations with a variety of tools to collect names, phone numbers, email addresses, and other information on an opt-in basis. Trumpia also provides a tool to help you import subscriber data. However, contact information may be imported or otherwise added only if the subscribers gave full consent to receive a specified type of messaging from your organization. Proof of such specific consent may be required at any time by your subscribers, authorities, or Trumpia during a compliance audit or during the contact import process. In addition, CTIA regulations prohibit certain campaigns such as text-to-win and financial offers by shared short code or transmitting undesirable content such as violence, pornography, alcohol, illegal drugs, and other prohibited content described in this document. If you are using a shared code, you acknowledge the very real risk that your code may be shut down at any time due to a bad actor on the code or changes to carrier policies. You may be required to migrate to a dedicated number at any time at the sole discretion of Trumpia. Trumpia's service may NOT be used for sending any unsolicited messages (commonly known as spam) except for specified exemptions governed by the TCPA and FCC rulings. You agree to the privacy and anti-spam policies described in this document and agree to enforce the indicated permission-based practices with anyone using your account as required by law. You agree to assume full responsibility and accept the legal consequences of any action by anyone using your account. Trumpia reserves the right to suspend or terminate your account at any time, at its sole discretion, and without prior warning or refund if your account activity is believed to violate any term in this agreement, applicable law, or industry regulation. Violation of applicable anti-spam regulation may also cause third-party legal action against you. Trumpia also reserves the right to refuse or cancel service if Trumpia believes that your conduct is harmful to the interests of Trumpia or its affiliates, or if payment is past due. Trumpia will not use your database or any other private information stored in your account for any purpose other than those indicated in these Terms of Use or to comply with legal requirements. Governing Laws and Carrier Regulations The validity, construction, and performance of this agreement will be governed by and construed in accordance with the laws of the State of California without giving effect to their conflict of law principles. You agree that the federal or state courts sitting in California will be the exclusive courts of jurisdiction and venue for any litigation, special proceeding, or other proceeding as between the Parties that may be brought, arise out of, in connection with, or by reason of these Terms of Use. Laws and regulations that govern the sending of SMS messages include but are not limited to the following (all linked websites subject to change). Before using Trumpia's service, you agree to review and abide by all relevant laws and regulations, and to check regularly for any revisions, as they may be amended over time. Trumpia does not make any claims that Trumpia has authority to enforce or amend these laws and regulations. These laws and regulations may also be changed from time to time, and it is the Customer's sole responsibility to stay informed of any change or revisions. - [TCPA](https://www.trumpia.com/TCPA-Rules.pdf) - [CAN-SPAM Act](https://www.ftc.gov/business-guidance/resources/can-spam-act-compliance-guide-business) - [MMA](https://www.mmaglobal.com/documents/us-consumer-best-practices) - CTIA - [CRTC (for sending messages to Canada)](https://crtc.gc.ca/eng/internet/anti.htm) Privacy and Anti-Spam Policies The following terms and various other sections of this document constitute an introduction to the concept of spam and the general contours of a responsible, permission-based campaign. This general information is not an exhaustive source for applicable laws, guidelines, and compliance responsibilities pertaining to your use of Trumpia's service. In the event of any conflict between the information below and any law or industry regulation, you are to observe the applicable law or regulation. What is spam? Spam is any type of unsolicited message. You should not assume that an existing relationship with any recipient constitutes permission to send messages. For example, if a customer disclosed a mobile number in the course of business but did not give you specific permission to send messages, you cannot send messages to that number. What constitutes consent? As required by law, all message recipients must be clearly and fully notified of (1) the collection of their contact information, (2) the purpose of its collection, and (3) the use of their contact information. All message recipients must also give explicit consent prior to receiving your call or message. The required record of consent differs depending on the nature of your message. Solicitation (e.g. promotions, promotional announcements, coupons, and deals): NOTE: You are required to obtain prior express WRITTEN or ELECTRONIC consent to send solicitation messages via text or voice from each contact regardless of a previous or standing business relationship with the contact. See below for more details. Non-solicitation (e.g. reminders, alerts, and appointments): NOTE: You are required to obtain prior express consent from each contact before you send messages regardless of a previous or standing business relationship with the contact. Such consent may be written or verbal but must be documented. Purchasing a product or service from you, participating in an event, or “liking” or “following” your business on social media platforms does not constitute consent to receive messages from you, and cannot be a condition for opting in to receive messages from you. In addition, subscribers must specifically opt-in to receive text messages from you. If you require confirmation of opt-ins to your service but do not receive a response from a given contact, you do not have sufficient consent and may not send messages to that contact. What constitutes prior express written consent? The revised TCPA rule defines prior express written consent as a written agreement, signed by the person receiving the call or text, with a “clear and conspicuous disclosure” that specifically authorizes the Sender to send communications using an automated system or artificial pre-recorded voice to the specific telephone number that has consented. Subscriber must not be required to sign the agreement as a condition of purchasing any property, goods or services. As indicated in the ESIGN Act, the required signature may be obtained via email, online form, text message, telephone keypad, or voice recording. For more details on the revised TCPA regulation, [click here.](https://www.trumpia.com/main/legal/TCPA_update1) In order to stay compliant with laws and regulations regarding consent and spam, you must agree to the following prior to sending messages: - You agree that you will not access or otherwise use any third-party list of email addresses or phone numbers or otherwise engage in unsolicited messaging in connection with Trumpia's service. - You agree to all terms set forth in Trumpia's [Import Agreement](https://www.trumpia.com/import-API-agreement), [Privacy Policy](https://www.trumpia.com/privacy-policy) and [Anti-Spam Policy](https://www.trumpia.com/anti-spam-policy). - You agree that you will import, add, edit, access and otherwise use in connection with Trumpia's service only contact information with proof, which you shall retain, of each subscriber's' prior express written consent to receive solicitation from you. Trumpia reserves the right, at its sole and absolute discretion, to deny access to import functions, to impose a stringent qualification process, to require proof of consent of opt-in method, or to require documentation of you or your organization's legal identity. - You agree to assume sole responsibility to not re-add or import any contacts that have been deactivated without acquiring proper opt-in again after deactivation. If a subscriber ports/migrates their mobile number to a different carrier, this may lead to the mobile number being deactivated by the carriers and removed automatically from all contact lists store within the Trumpia system. Trumpia provides no warranty as to the accuracy of any deactivated contacts and only removed the contacts from all lists based upon the carrier's instructions. Carriers require that, upon deactivation, any prior opt-ins is considered valid. - You agree to represent truthfully your identity, the identity of your organization, your product or service, availability, pricing, benefits, and any other offering aspects to your subscribers in all messages. - You agree to comply with all local, state, and federal regulations as well as general practices governing your content or promotion type. - You agree that any data in your database may be altered by Trumpia at the subscriber's request due to CCPA, GDPR, and other data protection laws. Trumpia has a no-tolerance [policy](https://www.trumpia.com/anti-spam-policy) toward spam. Trumpia does not assume the duty or obligation to monitor messages. However, Trumpia reserves the right, in its sole and absolute discretion, to monitor any and all messages created or sent by you or any third party at any time without prior notice to ensure that they conform to guidelines and policies pertaining to Trumpia's Website and services. Evading Trumpia's monitoring system or the transmission of spam messages through the system violates these Terms of Use. If you know of or suspect any violators, please notify us immediately by clicking [here](https://www.trumpia.com/contact-us). Required Disclosures for Subscribers Every outgoing email via the Trumpia service must contain a link that allows the recipient to unsubscribe from your distribution list(s). All voice broadcasts also must include verbal instructions for opting out of your calling list. All text programs must conform to the latest available best-practice guidelines published by the Cellular Telephone Industries Association (CTIA), which you agree to review before using Trumpia's service. IMPORTANT for Mobile Keywords, Online Sign-up Forms, and Other Contact Collection Methods: For mobile keywords, online sign-up pages, or any other means to collect contact information, you must include the opt-in disclosure shown below (after you have filled in the appropriate fields) in all of your promotional materials: all media, website, printed material, digital and event promotions, broadcasts, and any other material promoting your mobile keyword. The Telephone Consumer Protection Act (TCPA) and Cellular Telephone Industries Association (CTIA) strictly prohibit omission of this disclosure in whole or in part. Failure to include the following terms may result in suspension of your mobile keyword, online sign-up page, or any other means to collect contact information without warning as well as third-party legal action. Summary Terms & Conditions: Our mobile text messages are intended for subscribers over the age of \[minimum age\] and are delivered via U.S. short code \[short code\], long code \[long code\], and/or toll-free number \[toll-free number\]. You will receive up to \[message count\] message(s) per month for \[messaging program or content\]. Message and data rates may apply. For help, text HELP to the number that sent you the message, email \[support email\], or call +1 \[support phone number\]. You may stop your mobile subscription at any time by text messaging STOP to the number that sent you the message. \[Link to Terms & Conditions\] \[Link to Privacy Policy\] Acceptable Use Policy Trumpia reserves the right to determine any violation of this Acceptable Use Policy at its sole discretion. Trumpia's services may be used for only lawful purposes. Using the services in an illegal or abusive manner or any other manner that interferes with or diminishes others' use or enjoyment of the services is prohibited. If Trumpia determines that you are in violation of Trumpia's policies, Trumpia reserves the right to suspend your use of the account, subject to Trumpia's NO REFUND policy. Trumpia also is not responsible for any direct or indirect ramifications that may occur due to a suspension, cancellation, or termination of your account. The following list gives examples of illegal, abusive, interfering, or otherwise illicit use of the services. This list is provided by way of example and shall not be considered exhaustive. - Adversely affecting the availability, reliability, or stability of Trumpia's services including but not limited to hacking, data breach, or actions that limit Trumpia's network access - Any actions, whether knowingly or unknowingly, that adversely affect the availability, reliability, or stability of Trumpia's services by causing a compliance violation inquiry of any Trumpia code or number - Launching or facilitating, whether intentionally or unintentionally, a denial-of-service attack on any of Trumpia's services - Attempting to bypass, disable, or impair any security measure or otherwise using the services in any manner posing a security or service risk to Trumpia, any Trumpia client, or any of their subscribers - Testing or reverse-engineering the services in order to evade filtering capabilities or to find limitations or vulnerabilities - Using the services in any manner that may subject Trumpia or any third party to liability, damages, or danger - Using the services in any manner that violates any applicable third-party policy or requirement. - Using the services in any manner that violates the Mobile Marketing Association's guidelines or best practices, carrier guidelines (e.g. CTIA Guidelines), or any other industry standard - Promoting or engaging in any illegal activity, including but not limited to fraud, in any connection with your account - Using any property or material trademarked or copyrighted by Trumpia in any manner other than those expressly permitted under these Terms of Use - Message transmission or any other manner violating, infringing, or misappropriating the rights of any third party, including but not limited to trademarks, copyrights, and rights of publicity - Harvesting or otherwise collecting without consent information including but not limited to email addresses and phone numbers - Engaging in spamming or any other activity that violates anti-spamming laws and regulations, including but not limited to the CAN-SPAM Act, the Telephone Consumer Protection Act, and the Do-Not-Call Act - Using the services in connection with any unsolicited or unwanted transmissions (commercial or otherwise), including but not limited to phone call, text message, email, and voicemail - Offering any emergency services (“emergency services” meaning any communications connection to emergency personnel or to public-safety answering points such as 911 and E911) - Using your account to mislead others as to the identity of the sender or the origin of a message or phone call by any means including but not limited to a false identity, a misleading email address or phone number, and a forged header - Misrepresentation of your identity, business, use case, or message type to Trumpia or the carriers - Violating or facilitating the violation of any U.S. or foreign law governing the transmission of technical data or software - Interfering with or disrupting any network connected to Trumpia services or violating the regulations, policies, or procedures of any such network - Using the Trumpia services or any component thereof in a manner not authorized by Trumpia Prohibited Content In addition to and without limitation to terms under the Acceptable Use Policy, Trumpia prohibits any use of the service in connection with any of the following types of content, products, and services. In regard to the treatment of message content and message recipients (including imported contact information), Trumpia is a common carrier system that conveys messages created by Customer. In creating and sending messages, Customer must follow the guidelines of wireless carriers and legislation including the [TCPA](https://www.trumpia.com/TCPA-Rules.pdf), the [MMA](https://www.mmaglobal.com/documents/us-consumer-best-practices), the CTIA, and the [CAN-SPAM Act](https://www.ftc.gov/business-guidance/resources/can-spam-act-compliance-guide-business). Customer must also adhere to the guidelines set by Trumpia including these Terms of Use, Trumpia's [Privacy Policy](https://www.trumpia.com/privacy-policy), and Trumpia's [Anti-Spam Policy](https://www.trumpia.com/anti-spam-policy). If Customer is based and operating in Canada, Customer agrees to follow the regulatory legislation of the [CRTC](https://crtc.gc.ca/eng/internet/anti.htm) and to observe the industry standards and guidelines applicable to recipients in their respective countries. Where prohibited by applicable law within the jurisdiction in which the Customer uses Trumpia's services, Trumpia prohibits any use of the service in connection with any of the following types of content, products, and services. This list is not exhaustive, and there may be other use cases that are not permitted by certain legislations and guidelines. - Pornography, sexual products, otherwise sexually explicit material, and escort services - Content related to the sale or promoting the use of drugs and contraband determined to be illegal by any state, federal, or local government - Content related to the sale or promoting the use of Alcoholic beverages or Tobacco products, especially any promotion to persons under 21 years of age - Pirated computer programs, viruses, worms, Trojan horses, or other harmful code - Instructions or materials for the assembly of bombs or other weapons - Financial Offers where the organization is not the direct lender - Affiliate offers wherein personal data is shared with third-party organizations - Text-to-win or Sweepstakes campaigns on any code not approved for such use-case. - Disclosure of anyone's private or personally identifying information without such party's prior express written consent (or parents' prior express written consent in the case of a minor) - Material that displays any person under 18 years of age in an illicit or otherwise exploitative manner - On the basis of the practices and standards of your industry and community, any illegal or improper promotion to persons under 18 years of age - Products, services, or content commonly associated with unsolicited commercial messages (a.k.a. spam), including but not limited to online and direct pharmaceutical sales (e.g., health and sexual well-being products), work-at-home businesses, credit or finance management (e.g., credit repair, debt relief), and claims of lost bank accounts or inheritances - Any libelous, defamatory, scandalous, threatening, or harassing activity - Objectionable content including profanity, obscenity, lasciviousness, violence, bigotry, hatred, and any discrimination on the basis of race, sex, religion, nationality, disability, sexual orientation, or age - Advocation, promotion, or other encouragement of violence against any government, organization, group, or individual or any instruction, information, or assistance in causing or carrying out such violence - Any product or service that is unlawful where such product or service or promotion thereof is received - Images of authors, artists, photographers, or others without prior express written consent form the content owner - Any mention of any wireless carrier or any representation that copies or parodies any product or service of any wireless carrier Representations In using this service, you represent and warrant that you have full authority to enter into this agreement and consummate the transactions contemplated, and that this agreement is not in conflict with any other agreement to which Customer is a party or by which it may be bound. YOU ARE SOLELY RESPONSIBLE AND LIABLE FOR ALL DAMAGES ARISING FROM BREACH OF ANY OBLIGATION UNDER THIS AGREEMENT INCLUDING THOSE RELATED TO ANY APPLICABLE LAW, POLICY, REGULATION OR PRIVACY LAW. IN ADDITION, CUSTOMER'S LIABILITY WILL EXTEND TO THOSE IT CONTRACTS WITH AS PART OF THE PROVISION OF CUSTOMER'S SERVICE, INCLUDING BUT NOT LIMITED TO THIRD PARTY AFFILIATES OR ANY ENTITY OR PERSON WHOM CUSTOMER DIRECTS, INSTRUCTS OR MANAGES IN AN EFFORT TO SEND OR RESPOND TO MESSAGES. CUSTOMER AGREES THAT A BREACH OF THIS AGREEMENT BY ANY THIRD PARTY AFFILIATE SHALL CONSTITUTE A BREACH BY CUSTOMER. EXCEPT FOR LIABILITY ARISING OUT OF OR RELATED TO TRUMPIA'S FAILURE TO COMPLY WITH APPLICABLE FEDERAL OR STATE LAWS, POLICY, OR REGULATION, OR ITS WILLFUL MISCONDUCT OR NEGLIGENCE, CUSTOMER IS SOLELY LIABLE FOR ANY ACTS OR OMISSIONS CAUSING DAMAGE OR INJURY TO TRUMPIA: (I) RESULTING FROM SENDING OR TRANSMITTING ANY MESSAGES TO A PHONE NUMBER, SOCIAL MEDIA ACCOUNT, OR EMAIL ADDRESS; (II) FOR ALL CUSTOMER CONTENT, CUSTOMER SERVICES OR INSTRUCTIONS SUPPLIED BY OR ON BEHALF OF CUSTOMER THAT ARE FALSE, INCORRECT, INCOMPLETE, ILLEGIBLE, OUT OF SEQUENCE, OR IN THE WRONG FORMAT OR ARISING FROM THEIR LATE ARRIVAL OR NON-ARRIVAL, OR ANY OTHER ACT OR OMISSION OF CUSTOMER OR ANY OF ITS AFFILIATES; AND (III) FOR THE ACTS OF ANY AFFILIATES CONTRACTED OR OTHERWISE RETAINED BY CUSTOMER FOR PURPOSES COVERED BY THIS AGREEMENT. Arbitration All disputes, claims, or controversies arising from or relating to this agreement or the relationships which result therefrom shall be resolved by binding arbitration in California in accordance with the Rules of the American Arbitration Association. Any controversy or claim subject to this arbitration provision shall be decided by one arbitrator selected by the parties, and judgment on the award may be entered in any court having jurisdiction thereof. Each party shall bear its costs of arbitration. Amendments No Agreement or Amendment that claims to modify, amend, supplement or waive the terms of this agreement or any of its provisions, including those by custom, usage of trade, or course of dealing, will be binding on the Parties unless made in writing and duly signed by the Parties. Waiver A failure or delay of Trumpia to enforce at any time any of the provisions of this agreement, or to exercise any option provided in this agreement, or to require at any time performance of any of the provisions in this agreement, will not be construed to be a waiver of such provision of this agreement, nor will it excuse the other Party's performance of such, nor affect any rights at a later time to enforce the provision. Severability If any provision of this agreement is found invalid, illegal, or unenforceable by a tribunal or court of competent jurisdiction, the remaining provisions of this agreement will remain valid and enforceable according to its terms. The invalid, illegal, or unenforceable provision will be replaced by a mutually acceptable provision which, being valid, legal, and enforceable, comes closest to the intention of the Parties. If any provision of this Agreement is held to be excessively broad as to duration, geographical scope, activity, or subject, it is to be construed by limiting and reducing it, so as to be enforceable to the extent compatible with applicable law. Warranty Disclaimer TRUMPIA PROVIDES ITS SERVICE AND ALL RELATED CONTENT ON AN “AS IS” BASIS. TRUMPIA AND ITS LICENSORS MAKE NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, WHETHER EXPRESSED, IMPLIED, OR STATUTORY. EXCEPT TO THE EXTENT PROHIBITED BY LAW, TRUMPIA DISCLAIMS ALL WARRANTIES, INCLUDING AND WITHOUT LIMITATION, ANY IMPLIED WARRANTIES OF MERCHANTABILITY, SATISFACTORY QUALITY, FITNESS FOR ANY PARTICULAR PURPOSE, TITLE, AND QUIET ENJOYMENT AND ANY WARRANTIES ARISING OUT OF ANY COURSE OF DEALING OR USAGE OF TRADE. WITH THE EXCEPTION OF TERMS INDICATED IN ANY SEPARATE SERVICE LEVEL AGREEMENT, TRUMPIA DOES NOT WARRANT THAT ITS SERVICES, WEBSITE, TOLL-FREE NUMBERS, SHORT CODES, LONG CODES, EMAILS, VOICE CALLS, OR LINK SHORTENER WILL FUNCTION AS DESCRIBED OR WILL BE TIMELY, UNINTERRUPTED, ERROR-FREE, OR FREE OF HARMFUL COMPONENTS, OR THAT ANY STORED DATA WILL BE SECURE OR SAFE FROM LOSS OR DAMAGE. ALTHOUGH TRUMPIA SHALL NOT BE RESPONSIBLE FOR ANY SERVICE OR WEBSITE INTERRUPTION, TRUMPIA WILL ATTEMPT TO REROUTE TRAFFIC THROUGH OTHER MEANS AS APPLICABLE, IF THE PRIMARY SHORT CODE, LONG CODE, OR TOLL-FREE NUMBER IS IMPAIRED. NO VERBAL ADVICE OR WRITTEN INFORMATION GIVEN BY TRUMPIA, ITS EMPLOYEES, LICENSORS, LICENSEES, AFFILIATES, OR AGENTS OR BY ANY OTHER THIRD PARTY SHALL CREATE ANY WARRANTY. NOR MAY YOU OR YOUR SUBSCRIBERS INTERPRET ANY SUCH INFORMATION OR ADVICE AS SUCH REPRESENTATION. ANY ADVICE OR CONSULTATION PROVIDED BY TRUMPIA, ITS EMPLOYEES, LICENSORS, LICENSEES, AFFILIATES, WEBSITE, OR AGENTS SHOULD NEVER BE INTERPRETED AS LEGAL ADVICE OR AUTHORITATIVE CONSULTATION. FINAL JUDGEMENT SHOULD BE PROVIDED BY YOUR INTERNAL COMPLIANCE OR LEGAL TEAM. Indemnification You hereby agree to defend, indemnify, and hold harmless Trumpia and its business and technology partners, underlying technology creators, third-party suppliers, operators and providers, licensors, board members, officers, directors, shareholders, employees, distributors, resellers, affiliates, and agents from and against any damages, losses, liabilities, judgments, fines, settlements, and expenses (including, without limitation, costs and reasonable attorneys' fees) in connection with any claim or action arising from any cause such as (i) any act or omission that, if true, would constitute a breach of this agreement, (ii) any privacy or spam policy violation alleged to have been committed through any use of your Trumpia account, (iii) any other use of Trumpia's service in any manner not authorized by these Terms of Use, in violation of the restrictions herein, or in violation of applicable law, and (iv) any other reason including but not limited to acts of God, destruction, theft, defects, viruses, communication failure, failure of performance, impairment or loss of data, suspension or termination of service, and unauthorized access to Trumpia's system, records, data, or settings. You agree that Trumpia has the right to seek and recover all of its damages caused by you through any use of the service in an unlawful manner, in a manner that violates Trumpia's privacy, acceptable use, import, or anti-spam policies, or in a manner inconsistent with the terms of this agreement. You acknowledge that such damages may include, without limitation, direct, indirect, special, incidental, cover, reliance, and consequential damages. You acknowledge and agree that this provision will apply to all services from Trumpia and its affiliate whether or not Trumpia is notified of any possibility of such damages. The terms of this section shall survive the termination of this agreement regardless of the cause or nature of such termination. Termination Terms of Use governing the Invoice will automatically renew unless Customer explicitly requests non-renewal at least thirty (30) days prior to the expiration of the Term. If auto-renewed, the new term (“Renewal Term”) may or may not follow the same terms and conditions. Annual Prepaid plans, if auto-renewed, will be charged at non-discounted then current monthly pricing until specific renewal terms are agreed. Monthly and 12-month ACV Plans, if auto-renewed, will be charged at then current prices. Customers with non-standard terms are expected to discuss their specific renewal terms with an account manager before default auto-renew terms become active. If Customer pays monthly, all credits expire after 30 days. If Customer pays quarterly, all credits expire after 90 days. If Customer pays annually, all credits expire after 365 days. As such, all standard message credits expire based on the billing cycle. All prepaid message credit buckets expire after 365 days. Customer may request termination or cancellation of their online access to Trumpia service via email to billing@mytrum.com or support ticket through Trumpia's user interface at least thirty (30) days prior to the end of the Term. Service may not be cancelled by any other method such as phone or letter. Customer acknowledges and agrees that all payments made including setup fees, subscription fees, plan fees, service fees, and prepaid text message credits are non-refundable regardless of Customer's service usage, satisfaction, or account activity. It is the sole responsibility of Customer to utilize the Trumpia software. Customer acknowledges and agrees that any unused text message credits are also non-refundable. By making a payment, Customer is accepting the Trumpia software as provided at Trumpia.com. All committed fees are to be paid. Customer agrees to pay any outstanding amount for the Trumpia software whether the Trumpia software was previously used, will be used, or was cancelled or terminated. Customer may cancel or terminate online access to Trumpia service at any time, but any commitments under this agreement, including but not limited to paying all fees herein, will remain until all obligations are met with valid payments. Cancellation, suspension, termination, or deletion of the account(s) by Customer or Trumpia may never be construed as a release or acknowledgment of meeting financial obligations under this agreement. This includes all unpaid dues or financial commitments that were agreed upon under this agreement, even if they are for a period after the cancellation or termination date. Customer acknowledges and agrees that any failure to make payments due under this agreement will result in Trumpia pursuing all legal remedies, including seeking the assistance of the courts and/or a collection agency. Customer agrees to pay any costs associated with Trumpia's efforts to collect any payments due under this agreement. Lack of activity alone does not automatically cancel or terminate your account, and Customer remains responsible for all applicable service fees. If a past due account is in the process of payment, any account data may be kept for 30 days at Trumpia's sole discretion. If an account is cancelled or terminated, the account data will be deleted without a delay. If an account contains data that is not identifiable with the account or poses a risk to Trumpia's system security, the unidentified data will be deleted as soon as practicable. At any time, with or without notice, Trumpia may terminate this agreement or the service or disable your account in whole or in part at Trumpia's sole discretion. Trumpia shall bear no liability to you or any third party because of any such action. Messaging Terms and Privacy By agreeing to these terms, you agree to receive text messages from Trumpia regarding account notifications, promotions and software updates. Message & data rates may apply. Recurring message program. To cancel your subscription text STOP to (888) 707-3030 or text HELP for additional text program information. If you believe that your contact information was collected without consent and would like to report spam, please call (888) 707-3030 or email us at support@mytrum.com. Text messaging originator opt-in data and consent will not be shared or sold with any third parties. This includes affiliate or business partners. Opt-in is not transferable to any other party unless control of the messaging program is acquired through an acquisition of the owning company or service. Acknowledgements You hereby acknowledge and agree to the following terms, subject in each case to the terms indicated elsewhere in this agreement. - You understand and agree that Trumpia will make no refund of any fees regardless of service usage or account activity. It is the sole responsibility of Customer to utilize the service. - Prices are subject to change at any time due to unforeseen circumstances including but not limited to changes in government taxation, carrier charges, aggregation costs, network charges, and other situations outside of Trumpia's control. Prices are also subject to change at the time of an account renewal, whether the renewal is automated or requested. - 30 days after Customer's account is terminated, all texting numbers and codes associated with Customer's account will be deactivated. - The service will be subject to monthly, quarterly, bi-annually, or yearly software license fees. - Carriers reserve the right to assess non-compliance fees for violations harmful to consumers on their networks. In case of Customer's violation, Customer agrees to pay full pass-through fees within 30 days. - In cases where sales tax law in your state impacts SaaS services, Trumpia reserves the right to add additional charges to your account to reflect those taxes including past unpaid taxes. - Some features may not be permissible under the laws of certain jurisdictions. You agree that you bear sole control and responsibility over compliance with any such laws and assume sole liability for any noncompliance. - If your primary code (short code or toll-free) is not provisioned for MMS, all MMS messages may be sent from a different code. You bear the responsibility to test availability of and request for MMS provisioning. Certain wireless carriers may not offer MMS capabilities. - SMS message delivery to Canada is supported through Toll-Free Numbers or Dedicated Short Codes. Message throughput, MMS support, carrier surcharge and carrier support for message delivery to Canada will differ from message delivery to the U.S. - In the case of account termination, Customer understands that Trumpia keeps control of any codes or numbers that Trumpia provisioned for Customer to use. These codes cannot be transferred out to be used with another service provider. - All code setup fees shall be collected upfront, and code hosting fees must be collected before submission of the short code brief. Code setup fees and code hosting fees paid out-of-pocket by Trumpia for the short code lease are not refundable for any reason. Minus the code hosting fees paid out-of-pocket by Trumpia, the remaining hosting fees paid by Customer will only be refunded when provisioning is declined by a majority of the Tier-1 carriers and for no other reason. - All fees paid towards any application developed by Trumpia's Custom Development team including one-time Custom Application development fees and recurring Server and Maintenance Fees are non-refundable. No custom development by Trumpia will commence until all invoiced fees are collected. - Customer grants Trumpia a nonexclusive, perpetual right to use or copy any content or campaigns created or input by Customer into the Trumpia Software (“Customer Content”). Notwithstanding the foregoing, nothing in this Agreement will confer in Trumpia any right of ownership in Customer Content. Trumpia does not confer or enforce any copyright on Customer Content. If Customer Content or workflow is meant to be proprietary, it is Customer's duty to inform Trumpia and any other receiving party of any such copyright. - Trumpia is not required to provide data outside of what is available through the UI, including but not limited to exported files containing specific messages, subscriber phone numbers, and opt-out lists. - You are not allowed to import or incorporate (into any contact list, message, social campaign) or upload (to Trumpia servers) any of the following information: social security numbers, national insurance numbers, credit card numbers, passwords, security credentials, or sensitive personal or medical information of any kind. - You and Trumpia agree that this agreement is a factual and material statement of the mutual understanding and working relationship of the parties and that all waivers and modifications must be in writing signed by both parties, except as otherwise provided herein. No verbal exception or agreement with any Trumpia representative will be honored unless in writing and signed by both parties. - No agency, partnership, joint venture, or employment is created as a result of this agreement, and you have no authority of any kind to bind Trumpia in any respect whatsoever. - Trumpia reserves the right to refuse, suspend, disable, or terminate any party's service, in whole or in part, at any time, for any reason, and without notice. Trumpia shall bear no liability to you or any third party for any direct, indirect, incidental, special, or consequential damages due to any manner of use or inability to use service elements including but not limited to short codes, long codes, toll-free numbers, mobile keywords, online sign-up pages, API keys, login access, the control panel, and DSP email servers. If you have any questions, concerns, or comments about these Terms of Use, you may [click here](https://www.trumpia.com/contact-us?button_clicked_from=/terms-of-use) to contact us | | | | --- | --- | | | | ![](https://bat.bing.com/action/0?ti=5660485&tm=gtm002&Ver=2&mid=b568afb7-929c-402b-8c54-9b4ef1fba8ab&bo=1&sid=bfb81fe0ff9e11ef9f9a114be8c1912a&vid=bfb8a1e0ff9e11efb0eb879efc4ad442&vids=1&msclkid=N&pi=918639831&lg=en-US&sw=1280&sh=1024&sc=24&tl=Trumpia%20Terms%20of%20Use%20%7C%20Texting%20Software%20for%20SMS%20Marketing&kw=trumpia&p=https%3A%2F%2Fwww.trumpia.com%2Fterms-of-use&r=<=340&evt=pageLoad&sv=1&cdb=AQAQ&rn=757665) ## Text to Win Campaigns - Home - Text to Win # Text to Win [Sign Up Free](https://responsive.trumpia.com/account/signup) [Book Demo](https://www.trumpia.com/text-to-win#) ![](https://rs.trumpia.com/images/common/popupImg.webp) - ![99cent store](https://rs.trumpia.com/images/roll_logo/99centstore.svg) - ![COSTCO WHOLESALE](https://rs.trumpia.com/images/roll_logo/logo_Costco.svg) - ![FEMA](https://rs.trumpia.com/images/roll_logo/logo_FEMA.svg) - ![7 ELEVEN](https://rs.trumpia.com/images/roll_logo/logo_7Eleven.svg) - ![GM](https://rs.trumpia.com/images/roll_logo/gm.svg) - ![Toyota](https://rs.trumpia.com/images/roll_logo/toyota.svg) - ![Ford](https://rs.trumpia.com/images/roll_logo/ford.svg) - ![LG](https://rs.trumpia.com/images/roll_logo/LG.svg) - ![McDonalds](https://rs.trumpia.com/images/roll_logo/McDonalds.svg) - ![Hyatt](https://rs.trumpia.com/images/roll_logo/Hyatt.svg) - ![BaltimoreRavens](https://rs.trumpia.com/images/roll_logo/logo_BaltimoreRavens.svg) - ![Texas AnM University](https://rs.trumpia.com/images/roll_logo/TexasAnMUniversity.svg) - ![OMNI HOTELS & RESORTS](https://rs.trumpia.com/images/roll_logo/logo_omnihotel.svg) - ![NJ](https://rs.trumpia.com/images/roll_logo/logo_njstate.svg) - ![State of New York](https://rs.trumpia.com/images/roll_logo/StateofNewYork.svg) - ![JPM organ Chase](https://rs.trumpia.com/images/roll_logo/JPMorganChase.svg) - ![US Air Force](https://rs.trumpia.com/images/roll_logo/USAirForce.svg) - ![US Navy](https://rs.trumpia.com/images/roll_logo/USNavy.svg) - ![ICBC](https://rs.trumpia.com/images/roll_logo/ICBC.svg) - ![99cent store](https://rs.trumpia.com/images/roll_logo/99centstore.svg) - ![COSTCO WHOLESALE](https://rs.trumpia.com/images/roll_logo/logo_Costco.svg) - ![FEMA](https://rs.trumpia.com/images/roll_logo/logo_FEMA.svg) - ![7 ELEVEN](https://rs.trumpia.com/images/roll_logo/logo_7Eleven.svg) - ![GM](https://rs.trumpia.com/images/roll_logo/gm.svg) - ![Toyota](https://rs.trumpia.com/images/roll_logo/toyota.svg) - ![Ford](https://rs.trumpia.com/images/roll_logo/ford.svg) - ![LG](https://rs.trumpia.com/images/roll_logo/LG.svg) - ![McDonalds](https://rs.trumpia.com/images/roll_logo/McDonalds.svg) - ![Hyatt](https://rs.trumpia.com/images/roll_logo/Hyatt.svg) - ![BaltimoreRavens](https://rs.trumpia.com/images/roll_logo/logo_BaltimoreRavens.svg) - ![Texas AnM University](https://rs.trumpia.com/images/roll_logo/TexasAnMUniversity.svg) - ![OMNI HOTELS & RESORTS](https://rs.trumpia.com/images/roll_logo/logo_omnihotel.svg) - ![NJ](https://rs.trumpia.com/images/roll_logo/logo_njstate.svg) - ![State of New York](https://rs.trumpia.com/images/roll_logo/StateofNewYork.svg) - ![JPM organ Chase](https://rs.trumpia.com/images/roll_logo/JPMorganChase.svg) - ![US Air Force](https://rs.trumpia.com/images/roll_logo/USAirForce.svg) - ![US Navy](https://rs.trumpia.com/images/roll_logo/USNavy.svg) - ![ICBC](https://rs.trumpia.com/images/roll_logo/ICBC.svg) ![](https://rs.trumpia.com/images/common/popupImg.png) ## What is Text To Win? Businesses are always looking for the next big thing when it comes to reaching new customers. That's why more and more are turning to SMS in order to grow their audience. Text sweepstakes messaging (also known as text to win campaigns) allows businesses to run contests where contacts text in keywords in order to enter to win a prize. It's truly a win-win situation as customers love opting in to receive prizes and it allows businesses to engage with their customers, building stronger relationships and letting you build a more effective messaging campaign. ## Why SMS Sweepstakes Make Sense For Businesses SMS allow businesses to sign customers up for their extended messaging campaigns in order to promote products or provide customer service. Over a third of consumers have opted themselves in to receive text messages from SMS enabled businesses, including text to win campaigns. And that number is only growing. It has been proven that over 60 percent of those that sign up have redeemed an offer they have received from a mobile marketing service. Since your customers will appreciate getting free things from your text sweepstakes messaging, your new customer base will be better positioned to be loyal customers. ### Here are some statistics showing why text sweepstakes messaging can be so effective for engaging your audience: - _![eye icon](https://rs.trumpia.com/images/icon/icoLine10.svg)_ **98%** of text messages are read, **compared to** just **22%** of emails. - _![clock icon](https://rs.trumpia.com/images/icon/icoLine11.svg)_ **90%** of texts are read within 3 minutes. - _![mobile texting icon](https://rs.trumpia.com/images/icon/icoLine12.svg)_ Text messages get **responded** to **7.5 times more** often and **60 times faster** than emails. - _![building icon](https://rs.trumpia.com/images/icon/icoLine13.svg)_ **89%** of consumers say they want to text message to communicate with a business, but **less than half** of businesses are equipped to leverage group texts. - _![talk with person icon](https://rs.trumpia.com/images/icon/icoLine14.svg)_ Over **60%** of consumers **would rather text** than call when given the option for customer service. ## How It Works ### Restrictions Because of the nature of running text to win campaigns, there are some restrictions. There are two types of numbers you can run these campaigns on: - ![Dedicated Short Code](https://rs.trumpia.com/images/icon/icoWorks1.svg) ### Dedicated Short Code These short codes are only used by a single organization. This opens them up to a wider variety of campaigns including text to win marketing, SMS sweepstakes, and text-to-donate programs. You also get to choose any keyword, rather than worrying about whether or not someone else has already claimed it. - ![10DLC](https://rs.trumpia.com/images/icon/icoWorks2.svg) ### 10DLC 10DLC numbers are a great option because they give you the power and flexibility of dedicated short codes, but at a fraction of the cost. For most customers with smaller volume campaigns we advise them to do it on a 10DLC. Text to Win is a specialty use case that may require additional approvals and/or steps during the certification process. ## Sample Text to Win Use Cases In this section we want to cover how different types of businesses and organizations can use SMS to engage with their customers. This will help businesses and organizations understand how campaigns can help them reach their objectives faster and more effectively. - ![Church](https://rs.trumpia.com/images/doorway/img_tp_card44.png) ### Church Keep your congregation engaged by running SMS to encourage member signups. - Run a text to win campaign to engage your congregants. It doesn't have to be for much, a few extra tickets for your raffle events can be enough! - Encourage new members to sign up to your subscriber list and then engage them by learning more about them with follow up questions. - ![Hotels](https://rs.trumpia.com/images/doorway/img_tp_card45.png) ### Hotels Run text to win campaigns and offer free hotel stays or other perks in order to generate repeat customers. - Run SMS sweepstakes with prizes like spa treatments or restaurant reservations. - Texting allows you to sign up current guests and give them a reason to book a return trip if you offer a free night or discounted rate. - ![Restaurants](https://rs.trumpia.com/images/doorway/img_tp_card46.png) ### Restaurants Texting allows you to generate interest from customers and lets you send them a mobile offer instantly after signup. - Send promotions to customers and allow them to redeem their offers in store or online. - Based on what SMS subscriber list the customer signs up for, you can target your messages so they are more likely to redeem them. - ![Retail](https://rs.trumpia.com/images/doorway/img_tp_card47.png) ### Retail SMS messages get read, text to win campaigns are the best way to get an audience so you can announce upcoming deals. - Use SMS to gather more leads and send them offers personalized to their interests. - Create an auto response to be sent when a contact opts in to your campaign to give them a coupon to entice them to your stores. Ask Us A Question Or Call Us at 1-888-707-3030 First Name\* Last Name\* Email\* Phone Number\* Organization Name What can we help you with? Promo Code Search Keyword Lead Type - Subject Referer Support UID Google Cookie Info Button Clicked From Searched From UTM Source UTM Medium UTM Content UTM Term Campaign ID Keyword ID AD Group ID Match Type Network Device GCLID MSCLKID Partnerstack Customer Key Partnerstack Lead Key Partnerstack Partner Key | | | | --- | --- | | | | ![](https://bat.bing.com/action/0?ti=5660485&tm=gtm002&Ver=2&mid=27cf6609-d165-4faf-a0bf-bc19428fa741&bo=1&sid=bfd23770ff9e11ef9f33a5a51a011974&vid=bfd37f60ff9e11ef9832c321cec251ed&vids=1&msclkid=N&pi=918639831&lg=en-US&sw=1280&sh=1024&sc=24&tl=Text%20To%20Win%20%7C%20Text%20Sweepstakes%20%26%20SMS%20Contests%20by%20Trumpia&kw=text%20to%20win&p=https%3A%2F%2Fwww.trumpia.com%2Ftext-to-win&r=<=321&evt=pageLoad&sv=1&cdb=AQAQ&rn=421574) ## Why Choose Trumpia? - Product - Why Trumpia # Why Trumpia? - ![99cent store](https://rs.trumpia.com/images/roll_logo/99centstore.svg) - ![COSTCO WHOLESALE](https://rs.trumpia.com/images/roll_logo/logo_Costco.svg) - ![FEMA](https://rs.trumpia.com/images/roll_logo/logo_FEMA.svg) - ![7 ELEVEN](https://rs.trumpia.com/images/roll_logo/logo_7Eleven.svg) - ![GM](https://rs.trumpia.com/images/roll_logo/gm.svg) - ![Toyota](https://rs.trumpia.com/images/roll_logo/toyota.svg) - ![Ford](https://rs.trumpia.com/images/roll_logo/ford.svg) - ![LG](https://rs.trumpia.com/images/roll_logo/LG.svg) - ![McDonalds](https://rs.trumpia.com/images/roll_logo/McDonalds.svg) - ![Hyatt](https://rs.trumpia.com/images/roll_logo/Hyatt.svg) - ![BaltimoreRavens](https://rs.trumpia.com/images/roll_logo/logo_BaltimoreRavens.svg) - ![Texas AnM University](https://rs.trumpia.com/images/roll_logo/TexasAnMUniversity.svg) - ![OMNI HOTELS & RESORTS](https://rs.trumpia.com/images/roll_logo/logo_omnihotel.svg) - ![NJ](https://rs.trumpia.com/images/roll_logo/logo_njstate.svg) - ![State of New York](https://rs.trumpia.com/images/roll_logo/StateofNewYork.svg) - ![JPM organ Chase](https://rs.trumpia.com/images/roll_logo/JPMorganChase.svg) - ![US Air Force](https://rs.trumpia.com/images/roll_logo/USAirForce.svg) - ![US Navy](https://rs.trumpia.com/images/roll_logo/USNavy.svg) - ![ICBC](https://rs.trumpia.com/images/roll_logo/ICBC.svg) - ![99cent store](https://rs.trumpia.com/images/roll_logo/99centstore.svg) - ![COSTCO WHOLESALE](https://rs.trumpia.com/images/roll_logo/logo_Costco.svg) - ![FEMA](https://rs.trumpia.com/images/roll_logo/logo_FEMA.svg) - ![7 ELEVEN](https://rs.trumpia.com/images/roll_logo/logo_7Eleven.svg) - ![GM](https://rs.trumpia.com/images/roll_logo/gm.svg) - ![Toyota](https://rs.trumpia.com/images/roll_logo/toyota.svg) - ![Ford](https://rs.trumpia.com/images/roll_logo/ford.svg) - ![LG](https://rs.trumpia.com/images/roll_logo/LG.svg) - ![McDonalds](https://rs.trumpia.com/images/roll_logo/McDonalds.svg) - ![Hyatt](https://rs.trumpia.com/images/roll_logo/Hyatt.svg) - ![BaltimoreRavens](https://rs.trumpia.com/images/roll_logo/logo_BaltimoreRavens.svg) - ![Texas AnM University](https://rs.trumpia.com/images/roll_logo/TexasAnMUniversity.svg) - ![OMNI HOTELS & RESORTS](https://rs.trumpia.com/images/roll_logo/logo_omnihotel.svg) - ![NJ](https://rs.trumpia.com/images/roll_logo/logo_njstate.svg) - ![State of New York](https://rs.trumpia.com/images/roll_logo/StateofNewYork.svg) - ![JPM organ Chase](https://rs.trumpia.com/images/roll_logo/JPMorganChase.svg) - ![US Air Force](https://rs.trumpia.com/images/roll_logo/USAirForce.svg) - ![US Navy](https://rs.trumpia.com/images/roll_logo/USNavy.svg) - ![ICBC](https://rs.trumpia.com/images/roll_logo/ICBC.svg) _Trumpia was built on 15+ years of experience in SMS marketing. Our texting solution has all of the features you would expect,_ _including mass messaging, mobile keywords, two-way messaging, and even email._ _Our software is uniquely positioned to both meet your initial needs and offer a pathway to grow with more advanced capabilities_ _that you’ll need soon after you master mass messaging._ _That’s because we know that the best way to get a return on your messaging is to create personalized journeys to boost revenue,_ _customer satisfaction, retention, and day-to-day operations, all automatically._ ## What Sets Trumpia Apart ![Image of a businessman working on a laptop](https://rs.trumpia.com/images/why_trumpia/img12_web.svg) ### Build Customized Workflows: No Programmer Needed ![Image of a businessman working on a laptop](https://rs.trumpia.com/images/why_trumpia/img12_web.svg) Workbench is an _automated workflow builder_ that allows you to customize workflows through an easy-to-use UI -- just drag and drop. But not all drag-and-drop user interfaces are the same. Our free-form omnidirectional user interface enables users to easily create powerful workflows, allowing placement of tiles and branching anywhere in the workflow. Only Workbench can carry out the most sophisticated business processes, while others are often limited to unidirectional binary branching. ![Illustration of a man planting a flag](https://rs.trumpia.com/images/why_trumpia/img02_web.svg) ### 7-Step Customer Journeys ![Illustration of a man planting a flag](https://rs.trumpia.com/images/why_trumpia/img02_web.svg) A _customer journey_ is a series of touchpoints that help you build relationships with your customers or employees. This includes automating signups, nurturing, targeted offers, customer service, and review management. While other solutions claim automated engagement, the depth of customizability and effectiveness achieved by our free-form omnidirectional workflows is a generation ahead. Trumpia Workbench builds sophisticated lifelong journeys in addition to the single-purpose workflows built by other solutions. ![Illustration of a man planting a flag](https://rs.trumpia.com/images/why_trumpia/img03_web.svg) ### Pre-built Applets ![Illustration of a man planting a flag](https://rs.trumpia.com/images/why_trumpia/img03_web.svg) Trumpia has 50+ _pre-built applets_ that have been proven by our customers to effectively meet their business objectives. You simply need to load up our applet, change a few variables to suit your needs, and activate it — no programming required. ![Illustration of multi-channel messaging](https://rs.trumpia.com/images/why_trumpia/img04_web.svg) ### Target Your Messages ![Illustration of multi-channel messaging](https://rs.trumpia.com/images/why_trumpia/img04_web.svg) Blanket-bombing messages is a surefire way to lose subscribers. Trumpia automates the processes of learning about subscribers like their interests and preferences, storing that data, and then using it to tailor each message, so you send only _highly relevant information._ ![Image of various employees working](https://rs.trumpia.com/images/why_trumpia/img05_web.svg) ### Texting and Email from One Platform ![Image of various employees working](https://rs.trumpia.com/images/why_trumpia/img05_web.svg) Trumpia comes with integrated _multi-channel messaging_ because we believe in the power of coordinated campaigns and consolidated databases. Otherwise, your subscribers end up getting duplicate or uncoordinated messages because they already responded to your email or text. ![Image of various employees working](https://rs.trumpia.com/images/why_trumpia/img06_web.svg) ### Consolidated Inbox ![Illustration of various employees completing tasks](https://rs.trumpia.com/images/why_trumpia/img06_web.svg) Any competitor can offer two-way messaging, but it is often basic. With our inbox, you _capture entire conversations_, from keyword opt-ins, automated messaging, two-way conversations, mass messaging, and all of their responses. Even better, the full history of these messages can be easily filtered by messaging category. ![Image of various employees working](https://rs.trumpia.com/images/why_trumpia/img07_web.svg) ### Powerful Integrations ![Illustration of various employees handling tasks](https://rs.trumpia.com/images/why_trumpia/img07_web.svg) Trumpia’s powerful messaging capabilities can be _integrated_ to work seamlessly with your existing database or favorite software. Easily integrate via Zapier or our direct integrations without having to code it yourself. Or you can use our powerful open API to integrate with your current system. We even have a custom development team that can build integrations for you. ![Image of various employees working](https://rs.trumpia.com/images/why_trumpia/img08_web.svg) ### Reputation Management ![Illustration of a tech support representative helping a customer](https://rs.trumpia.com/images/why_trumpia/img08_web.svg) Get _more favorable online reviews_ using surveys that automatically lead happy customers to leave reviews & escalate unhappy ones. When your satisfied customers rate you highly on Google or other review sites, you’ll get more leads. ![Image of various employees working](https://rs.trumpia.com/images/why_trumpia/img09_web.svg) ### AI-Powered Messaging ![Illustration of a tech support representative helping a customer](https://rs.trumpia.com/images/why_trumpia/img09_web.svg) Trumpia harnesses the power of _AI technology_ to make your messaging more creative and polished. Simply enter the purpose of your desired message and let our system generate creative ideas for you, saving you time. ![Image of various employees working](https://rs.trumpia.com/images/why_trumpia/img10_web.svg) ### Access Control and Sub-accounts ![Illustration of a tech support representative helping a customer](https://rs.trumpia.com/images/why_trumpia/img10_web.svg) Trumpia comes with a bevy of _enterprise features_ that give you access control over your messaging. Data Sets let you organize contacts, lists, and features into groups. Then for each user, you can designate what features and data they are allowed to access and view in their user interface when they log in. ![Image of various employees working](https://rs.trumpia.com/images/why_trumpia/img11_web.svg) ### Premium Support, 365 Days a Year ![Illustration of a tech support representative helping a customer](https://rs.trumpia.com/images/why_trumpia/img11_web.svg) Our consultants help you grow from your initial use case to a comprehensive automated strategy. We know waiting on hold is no fun. That’s why Trumpia’s customer service is not an afterthought. _Live Support_ is available via the phone (with the proper plan) or online in under 9 minutes on average, 365 days a year, including holidays and weekends. ![](https://rs.trumpia.com/images/main/img_handout.png) ## Download Our Competitive Advantages Handout First Name\* Last Name\* Email\* Phone Number\* Organization Name Promo Code Search Keyword Lead Type - Subject Referer Support UID Google Cookie Info Button Clicked From Searched From UTM Source UTM Medium UTM Content UTM Term Campaign ID Keyword ID AD Group ID Match Type Network Device GCLID MSCLKID Partnerstack Customer Key Partnerstack Lead Key Partnerstack Partner Key ### Accolades Forbes named Trumpia the top SMS marketing software on the market. Trumpia is a well-known marketing automation company with A-list clients such as Jamba Juice, Chick-fil-A and Omni Hotels & Resorts. We picked it as the best service for marketing campaigns because its standard plan offers robust automation and targeting features such as drip campaigns, dynamic targeting, link tracking, and data capture. Its advanced plans include more intricate marketing features such as auto campaigns, conditioned drip campaigns, real-time targeting, and behavior tracking. ![Forbes](https://rs.trumpia.com/images/why_trumpia/forbes.svg) Ask Us A Question Or Call Us at 1-888-707-3030 First Name\* Last Name\* Email\* Phone Number\* Organization Name What can we help you with? Promo Code Search Keyword Lead Type - Subject Referer Support UID Google Cookie Info Button Clicked From Searched From UTM Source UTM Medium UTM Content UTM Term Campaign ID Keyword ID AD Group ID Match Type Network Device GCLID MSCLKID Partnerstack Customer Key Partnerstack Lead Key Partnerstack Partner Key | | | | --- | --- | | | | ![](https://bat.bing.com/action/0?ti=5660485&tm=gtm002&Ver=2&mid=c774712d-f2ec-47c5-b0fc-058667a4810d&bo=1&sid=c02843c0ff9e11efa8168bc940ae6ad5&vid=c0283d20ff9e11ef802311649ef1c2e5&vids=1&msclkid=N&pi=918639831&lg=en-US&sw=1280&sh=1024&sc=24&tl=Advanced%20SMS%20Messaging%20Software%20%7C%20Why%20Trumpia&p=https%3A%2F%2Fwww.trumpia.com%2Fsolutions%2Fwhy-trumpia&r=<=352&evt=pageLoad&sv=1&cdb=AQAQ&rn=287442) ## AI Message Generator - Product - AI Text Message Generator # AI Text Message Generator - ![99cent store](https://rs.trumpia.com/images/roll_logo/99centstore.svg) - ![COSTCO WHOLESALE](https://rs.trumpia.com/images/roll_logo/logo_Costco.svg) - ![FEMA](https://rs.trumpia.com/images/roll_logo/logo_FEMA.svg) - ![7 ELEVEN](https://rs.trumpia.com/images/roll_logo/logo_7Eleven.svg) - ![GM](https://rs.trumpia.com/images/roll_logo/gm.svg) - ![Toyota](https://rs.trumpia.com/images/roll_logo/toyota.svg) - ![Ford](https://rs.trumpia.com/images/roll_logo/ford.svg) - ![LG](https://rs.trumpia.com/images/roll_logo/LG.svg) - ![McDonalds](https://rs.trumpia.com/images/roll_logo/McDonalds.svg) - ![Hyatt](https://rs.trumpia.com/images/roll_logo/Hyatt.svg) - ![BaltimoreRavens](https://rs.trumpia.com/images/roll_logo/logo_BaltimoreRavens.svg) - ![Texas AnM University](https://rs.trumpia.com/images/roll_logo/TexasAnMUniversity.svg) - ![OMNI HOTELS & RESORTS](https://rs.trumpia.com/images/roll_logo/logo_omnihotel.svg) - ![NJ](https://rs.trumpia.com/images/roll_logo/logo_njstate.svg) - ![State of New York](https://rs.trumpia.com/images/roll_logo/StateofNewYork.svg) - ![JPM organ Chase](https://rs.trumpia.com/images/roll_logo/JPMorganChase.svg) - ![US Air Force](https://rs.trumpia.com/images/roll_logo/USAirForce.svg) - ![US Navy](https://rs.trumpia.com/images/roll_logo/USNavy.svg) - ![ICBC](https://rs.trumpia.com/images/roll_logo/ICBC.svg) - ![99cent store](https://rs.trumpia.com/images/roll_logo/99centstore.svg) - ![COSTCO WHOLESALE](https://rs.trumpia.com/images/roll_logo/logo_Costco.svg) - ![FEMA](https://rs.trumpia.com/images/roll_logo/logo_FEMA.svg) - ![7 ELEVEN](https://rs.trumpia.com/images/roll_logo/logo_7Eleven.svg) - ![GM](https://rs.trumpia.com/images/roll_logo/gm.svg) - ![Toyota](https://rs.trumpia.com/images/roll_logo/toyota.svg) - ![Ford](https://rs.trumpia.com/images/roll_logo/ford.svg) - ![LG](https://rs.trumpia.com/images/roll_logo/LG.svg) - ![McDonalds](https://rs.trumpia.com/images/roll_logo/McDonalds.svg) - ![Hyatt](https://rs.trumpia.com/images/roll_logo/Hyatt.svg) - ![BaltimoreRavens](https://rs.trumpia.com/images/roll_logo/logo_BaltimoreRavens.svg) - ![Texas AnM University](https://rs.trumpia.com/images/roll_logo/TexasAnMUniversity.svg) - ![OMNI HOTELS & RESORTS](https://rs.trumpia.com/images/roll_logo/logo_omnihotel.svg) - ![NJ](https://rs.trumpia.com/images/roll_logo/logo_njstate.svg) - ![State of New York](https://rs.trumpia.com/images/roll_logo/StateofNewYork.svg) - ![JPM organ Chase](https://rs.trumpia.com/images/roll_logo/JPMorganChase.svg) - ![US Air Force](https://rs.trumpia.com/images/roll_logo/USAirForce.svg) - ![US Navy](https://rs.trumpia.com/images/roll_logo/USNavy.svg) - ![ICBC](https://rs.trumpia.com/images/roll_logo/ICBC.svg) ## AI Text Message Generator Trumpia has harnessed the power of AI to help you compose text and email messages. When composing a text or email, users can specify the tone (humorous or professional) and length of their message. Trumpia’s AI Text Message Generator will generate a message automatically. Just do a quick read-through, edit what you want, and hit send! It’s like having an expert do the writing for you. Let AI and machine learning be your creative partner in building effective, data-driven marketing messages. Using these tools can help you with unique and easy suggestions for how to be creative with your messages while saving you valuable time. ![Ai Text Message Generator img](https://rs.trumpia.com/images/product/ai_message_bg.svg) ### How Trumpia’s AI Will Help Your Business - _01_ Speed Up First Drafts - Use our AI text message generator to give you multiple ideas for your campaigns. You can then edit them to meet your needs or use them as a starting off point to get even more creative. - _02_ Compose Last Minute Messages Quickly - Have a sale starting today? Or maybe you need to sell all of your products before new stock comes in? You can quickly have our AI create messages for you in seconds.. - _03_ Automate Marketing Messages - Your marketing department probably has a lot on its plate and multiple campaigns and channels to monitor. Save their time by automating message composition so they only need to do a quick edit instead of spending a long time perfecting copy. ## See It In Action Text Message Example![Text Message Example](https://rs.trumpia.com/images/product/txt-example.png)Email Example![Email Example](https://rs.trumpia.com/images/product/email-example.png) ## AI Text Message FAQs How do AI messages speed up the marketing process? The biggest strength of AI tools is how they can jumpstart your own ideas. AI messages are most effective when the program creates a starting point, saving you time spent staring at a blank screen, and then you add your personal flair to the message to hone the tone and style. Are AI text messages engaging for your audience? AI text is never meant to be the end product. Adding human elements and making key insightful edits are ways to improve how impactful AI-generated texts are. As with any tool, using it right makes all the difference. AI text generators work best when the end product is a blend of jump-started creativity and a personal, human touch. Are AI text messages effective? AI text messages are definitely effective, as they allow you to scale your messaging while keeping high quality and consistent brand voiceing across all platforms high. Nothing will replace human-managed messaging, but AI-powered messaging can help teams with limited resources get more done. Artificial intelligence is just another facet to add to your writing tools and workflow. Are AI text messages legal? Absolutely. AI messages definitely need to be screened by a human to make sure everything is correct. Also, all messaging regulations still apply to AI-generated messages, so close monitoring is a must. Ask Us A Question Or Call Us at 1-888-707-3030 First Name\* Last Name\* Email\* Phone Number\* Organization Name What can we help you with? Promo Code Search Keyword Lead Type - Subject Referer Support UID Google Cookie Info Button Clicked From Searched From UTM Source UTM Medium UTM Content UTM Term Campaign ID Keyword ID AD Group ID Match Type Network Device GCLID MSCLKID Partnerstack Customer Key Partnerstack Lead Key Partnerstack Partner Key | | | | --- | --- | | | | ![](https://bat.bing.com/action/0?ti=5660485&tm=gtm002&Ver=2&mid=0d7de55c-157a-4b64-af84-db1ed120fa7b&bo=1&sid=bfec6980ff9e11ef82f7c390d3d5d5b9&vid=bfecd140ff9e11efb822b5444f30341a&vids=1&msclkid=N&pi=918639831&lg=en-US&sw=1280&sh=1024&sc=24&tl=AI%20Text%20Message%20Generator%20%7C%20Trumpia&kw=ai%20text%20message%20generator&p=https%3A%2F%2Fwww.trumpia.com%2Fproduct%2Fai-message-generator&r=<=379&evt=pageLoad&sv=1&cdb=AQAQ&rn=791987) ## White Label Reseller Program - Solutions - White Label Resellers # Whitelabel SMS Reseller Program - ![99cent store](https://rs.trumpia.com/images/roll_logo/99centstore.svg) - ![COSTCO WHOLESALE](https://rs.trumpia.com/images/roll_logo/logo_Costco.svg) - ![FEMA](https://rs.trumpia.com/images/roll_logo/logo_FEMA.svg) - ![7 ELEVEN](https://rs.trumpia.com/images/roll_logo/logo_7Eleven.svg) - ![GM](https://rs.trumpia.com/images/roll_logo/gm.svg) - ![Toyota](https://rs.trumpia.com/images/roll_logo/toyota.svg) - ![Ford](https://rs.trumpia.com/images/roll_logo/ford.svg) - ![LG](https://rs.trumpia.com/images/roll_logo/LG.svg) - ![McDonalds](https://rs.trumpia.com/images/roll_logo/McDonalds.svg) - ![Hyatt](https://rs.trumpia.com/images/roll_logo/Hyatt.svg) - ![BaltimoreRavens](https://rs.trumpia.com/images/roll_logo/logo_BaltimoreRavens.svg) - ![Texas AnM University](https://rs.trumpia.com/images/roll_logo/TexasAnMUniversity.svg) - ![OMNI HOTELS & RESORTS](https://rs.trumpia.com/images/roll_logo/logo_omnihotel.svg) - ![NJ](https://rs.trumpia.com/images/roll_logo/logo_njstate.svg) - ![State of New York](https://rs.trumpia.com/images/roll_logo/StateofNewYork.svg) - ![JPM organ Chase](https://rs.trumpia.com/images/roll_logo/JPMorganChase.svg) - ![US Air Force](https://rs.trumpia.com/images/roll_logo/USAirForce.svg) - ![US Navy](https://rs.trumpia.com/images/roll_logo/USNavy.svg) - ![ICBC](https://rs.trumpia.com/images/roll_logo/ICBC.svg) - ![99cent store](https://rs.trumpia.com/images/roll_logo/99centstore.svg) - ![COSTCO WHOLESALE](https://rs.trumpia.com/images/roll_logo/logo_Costco.svg) - ![FEMA](https://rs.trumpia.com/images/roll_logo/logo_FEMA.svg) - ![7 ELEVEN](https://rs.trumpia.com/images/roll_logo/logo_7Eleven.svg) - ![GM](https://rs.trumpia.com/images/roll_logo/gm.svg) - ![Toyota](https://rs.trumpia.com/images/roll_logo/toyota.svg) - ![Ford](https://rs.trumpia.com/images/roll_logo/ford.svg) - ![LG](https://rs.trumpia.com/images/roll_logo/LG.svg) - ![McDonalds](https://rs.trumpia.com/images/roll_logo/McDonalds.svg) - ![Hyatt](https://rs.trumpia.com/images/roll_logo/Hyatt.svg) - ![BaltimoreRavens](https://rs.trumpia.com/images/roll_logo/logo_BaltimoreRavens.svg) - ![Texas AnM University](https://rs.trumpia.com/images/roll_logo/TexasAnMUniversity.svg) - ![OMNI HOTELS & RESORTS](https://rs.trumpia.com/images/roll_logo/logo_omnihotel.svg) - ![NJ](https://rs.trumpia.com/images/roll_logo/logo_njstate.svg) - ![State of New York](https://rs.trumpia.com/images/roll_logo/StateofNewYork.svg) - ![JPM organ Chase](https://rs.trumpia.com/images/roll_logo/JPMorganChase.svg) - ![US Air Force](https://rs.trumpia.com/images/roll_logo/USAirForce.svg) - ![US Navy](https://rs.trumpia.com/images/roll_logo/USNavy.svg) - ![ICBC](https://rs.trumpia.com/images/roll_logo/ICBC.svg) Whether you aspire to be a reseller or start your own privately branded business, our white label SMS reseller program offers you the opportunity to create your own marketing and messaging web service that goes far beyond [mass texting](https://www.trumpia.com/product/core-features/mass-texting). Customize your marketing offerings, plan tiers, what features each one offers, and pricing. Trumpia’s industry-leading text message automation is now yours, saving you from having to develop expensive programs or deal with the hassle of hiring your own programming team. [Watch Demo](https://www.trumpia.com/resources/video-library) [Reseller Resources](https://www.trumpia.com/partner-programs/reseller-resources) ## Benefits of Starting Your Branded Service Through Trumpia: 1. _01_ Customize your own feature sets and pricing 2. _02_ Buy at low one-time wholesale prices 3. _03_ Keep 100% of the profits 4. _04_ 1-on-1 training and white labeled sales tools 5. _05_ Make better margins as you scale to sell more **Download The Product Brief** First Name\* Last Name\* Email\* Phone Number\* Promo Code Search Keyword Lead Type - Subject Referer Support UID Google Cookie Info Button Clicked From Searched From UTM Source UTM Medium UTM Content UTM Term Campaign ID Keyword ID AD Group ID Match Type Network Device GCLID MSCLKID Partnerstack Customer Key Partnerstack Lead Key Partnerstack Partner Key ![A Trumpia whitelabel reseller gives a speech to his clients at a conference](https://rs.trumpia.com/images/partner/reseller_img.png) Reseller Walkthrough ## Go Beyond Mobile: Mass Texting and SMS Marketing Trumpia's white label SMS platform helps you grow your business by offering a more complete suite of features than anyone else can. On top of common mass text messaging, we add powerful omni-channel communication, [SMS marketing](https://www.trumpia.com/sms-marketing) automation, and targeting capabilities that go beyond ordinary alternatives. [Learn more about what gives Trumpia's white label SMS platform a competitive advantage](https://www.trumpia.com/solutions/why-trumpia) ![A Trumpia whitelabel reseller gives a speech to his clients at a conference](https://rs.trumpia.com/images/partner/reseller_img.png) Reseller Walkthrough ### Manage Your Business as a SMS Marketing Reseller - **Sales Management** - Get detailed analytics - Track sales rep performances - Monitor account activities - **Support Ticketing System** Support your customers and keep a history of your support threads. If you’re stumped, you can also always come to us and we’ll provide you with the information you need. Our support team is on hand to answer your questions and we offer training sessions so you never feel overwhelmed by customer questions. - **Customer Information Management (CIM)** Streamline customer and billing management on one robust interface. Monitor and adjust customer accounts, deliver account alerts, send system-wide announcements, and more from one easy-to-use dashboard - **Unmatched Support** - 365-day live support, with an average response time of 9 minutes (during business hours). - One-on-one training sessions, online tutorials and recorded webinars. - A library of white-labeled marketing collateral to help you land sales and boost repeat business. ## White Label Upgrades - **Number Options** We offer both Toll-Free and dedicated short codes, so you can sell the number that best suits each of your customer's needs. - **DSP Email Server** Get a Dedicated Email Server to provide email marketing capabilities for your customers. ## White Label Reseller FAQs Do I have to share profits from my sales? Absolutely not. You make one-time purchases of messaging credits from us and then keep all the profits. We even help you set up your payment gateway for your customers so they can send you the money directly. Do you provide support for your resellers? Absolutely. We have a team in place 365 days a year to support our resellers and help you resolve any issues that arise. Who can become a white label SMS reseller? Anyone. If you dream of opening your own business or just want a profitable side hustle you can become a reseller and set your own hours. We’ll handle sending messages for you, so it can be a pretty hands off way to make money once you find your customer base. Ask Us A Question Or Call Us at 1-888-707-3030 First Name\* Last Name\* Email\* Phone Number\* Organization Name What can we help you with? Promo Code Search Keyword Lead Type - Subject Referer Support UID Google Cookie Info Button Clicked From Searched From UTM Source UTM Medium UTM Content UTM Term Campaign ID Keyword ID AD Group ID Match Type Network Device GCLID MSCLKID Partnerstack Customer Key Partnerstack Lead Key Partnerstack Partner Key | | | | --- | --- | | | | ![](https://bat.bing.com/action/0?ti=5660485&tm=gtm002&Ver=2&mid=69624d2b-e5a9-4a65-8a3a-8e0a6a21ec90&bo=1&sid=c02390b0ff9e11ef8e6bab8c90227167&vid=c023da50ff9e11efa447bf3e0e2a916a&vids=1&msclkid=N&pi=918639831&lg=en-US&sw=1280&sh=1024&sc=24&tl=White%20Label%20SMS%20Partner%20Program%20%7C%20Text%20Message%20Marketing%20Reseller&kw=whitelabel%20sms%20reseller%20program&p=https%3A%2F%2Fwww.trumpia.com%2Fpartner-programs%2Fwhitelabel-reseller&r=<=626&evt=pageLoad&sv=1&cdb=AQAQ&rn=820880) ## Email & Text Software # Email & Text Software _Omni-Channel_ Email & Text Software - [Email & Text Software](https://www.trumpia.com/product/omni-channel/email) - [MMS Messaging](https://www.trumpia.com/product/omni-channel/mms-messaging) - [Text (SMS) Messaging](https://www.trumpia.com/product/omni-channel/sms) - [Voice Broadcast](https://www.trumpia.com/product/omni-channel/voice) **[Core Features](https://www.trumpia.com/product/core-features)** **[Automation](https://www.trumpia.com/product/text-automation)** **[Enterprise](https://www.trumpia.com/product/enterprise)** While SMS text messaging is certainly the most used form of communication nowadays, email still has important uses, especially for businesses. Luckily all of Trumpia’s customers have access to email so they can implement an [omni-channel](https://blog.hubspot.com/service/omni-channel-experience) communication strategy. This not only allows customers to cater to their customers’ communication preferences but also to keep all of these messages synced, so customers don't feel spammed or get messages that are unnecessary. ## How Effective are Emails? - _86%_ of all businesses prefer to use email over other messaging platforms. - _59%_ of business marketers believe email is the best way to communicate with businesses and customers - Customers who prefer email marketing spend on average _138%_ more than those that prefer other messages. - Segmented mail campaigns have a _14.32%_ higher open rate when compared to non-segmented campaigns. - Segmented email campaigns have a _100.95%_ higher click-through rate. ### Advantages of Trumpia’s Email - **Data Capture** With our powerful data-collection tools, you can quickly build your contact database and get more information than just names and phone numbers. [Learn more](https://www.trumpia.com/product/core-features/data-capture.html) - **Smart Targeting** Only Trumpia can send tailored and highly relevant messages that will double your results and minimize opt-outs. [Learn more](https://www.trumpia.com/product/automation/smart-targeting.html) - **Automation** Our software automatically handles your messaging chores like filtering lists and triggering messages, reducing manual labor and increasing accuracy. [Learn more](https://www.trumpia.com/product/automation-text-messaging) - **Import Contacts** Don’t let your hard work go to waste. Easily import contact information collected through previous opt-in campaigns. [Learn more](https://www.trumpia.com/product/core-features/import-contacts.html) - **Scheduled Messaging** Schedule your emails to go out at the most effective time to ensure the highest open rates. [Learn more](https://www.trumpia.com/product/core-features/appointment-reminders.html) - **Templates** We have a variety of prebuilt and customizable templates, or use your own design. This ensures that all your emails look polished and consistent, enhancing your brand reputation. - **Spam Filter** This tool can identify red flags and common spam-related vocabularies, so your messages land in inboxes rather than junk folders. - **Click Through Tracking** Track click-through rates to see which campaigns work and which don't. [Learn more](https://www.trumpia.com/product/automation/tracking.html) - **Email-to-SMS** The Trumpia platform marries the popularity of email with the effectiveness of text messaging with email-to-SMS, or SMTP interface. It sends and receives texts through any email account or your company's email server's programming interface. ## FAQ After reading all about our email marketing campaigns, here are some of the commonly asked and answered questions we receive regarding email marketing at Trumpia. - _+_ Why should we use email AND text marketing together? It highly depends on the type of campaigns that you are attempting to roll out. We recommend using SMS text because of the incredibly high read rate at 98%. And we recommend using email marketing in order to communicate more information. Using them in conjunction can help ensure that people are receiving and clicking on your messages while understanding the information that you want them to know. - _+_ Can I send email and text messages at the same time? Yes! The best part about using Trumpia is that you can select whether or not you want your message to be a text message or an email message with just the click of a button. You can select one or the other, or even both at the same time. - _+_ Does it cost extra to send email messages? While you do not need to pay for a separate service in order to send email messages, they do take messaging credits. Each plan comes with separate credits for both email and SMS messages. Ask Us A Question Or Call Us at 1-888-707-3030 First Name\* Last Name\* Email\* Phone Number\* Organization Name What can we help you with? Promo Code Search Keyword Lead Type - Subject Referer Support UID Google Cookie Info Button Clicked From Searched From UTM Source UTM Medium UTM Content UTM Term Campaign ID Keyword ID AD Group ID Match Type Network Device GCLID MSCLKID Partnerstack Customer Key Partnerstack Lead Key Partnerstack Partner Key | | | | --- | --- | | | | ![](https://bat.bing.com/action/0?ti=5660485&tm=gtm002&Ver=2&mid=51f5eb2d-7164-43c5-aa79-d63f18ef6c1c&bo=1&sid=bff33480ff9e11ef86dda7979b22b197&vid=bff34720ff9e11efb988fd00568627d9&vids=1&msclkid=N&pi=918639831&lg=en-US&sw=1280&sh=1024&sc=24&tl=Email%20and%20Text%20software%20%7C%20Marketing%20Automation%20for%20Email%20Marketing%20and%20SMS&kw=email%20and%20text%20software&p=https%3A%2F%2Fwww.trumpia.com%2Fproduct%2Fomni-channel%2Femail&r=<=501&evt=pageLoad&sv=1&cdb=AQAQ&rn=225309) ## Smart Targeting Features - Product - Smart Targeting # Smart Targeting - ![99cent store](https://rs.trumpia.com/images/roll_logo/99centstore.svg) - ![COSTCO WHOLESALE](https://rs.trumpia.com/images/roll_logo/logo_Costco.svg) - ![FEMA](https://rs.trumpia.com/images/roll_logo/logo_FEMA.svg) - ![7 ELEVEN](https://rs.trumpia.com/images/roll_logo/logo_7Eleven.svg) - ![GM](https://rs.trumpia.com/images/roll_logo/gm.svg) - ![Toyota](https://rs.trumpia.com/images/roll_logo/toyota.svg) - ![Ford](https://rs.trumpia.com/images/roll_logo/ford.svg) - ![LG](https://rs.trumpia.com/images/roll_logo/LG.svg) - ![McDonalds](https://rs.trumpia.com/images/roll_logo/McDonalds.svg) - ![Hyatt](https://rs.trumpia.com/images/roll_logo/Hyatt.svg) - ![BaltimoreRavens](https://rs.trumpia.com/images/roll_logo/logo_BaltimoreRavens.svg) - ![Texas AnM University](https://rs.trumpia.com/images/roll_logo/TexasAnMUniversity.svg) - ![OMNI HOTELS & RESORTS](https://rs.trumpia.com/images/roll_logo/logo_omnihotel.svg) - ![NJ](https://rs.trumpia.com/images/roll_logo/logo_njstate.svg) - ![State of New York](https://rs.trumpia.com/images/roll_logo/StateofNewYork.svg) - ![JPM organ Chase](https://rs.trumpia.com/images/roll_logo/JPMorganChase.svg) - ![US Air Force](https://rs.trumpia.com/images/roll_logo/USAirForce.svg) - ![US Navy](https://rs.trumpia.com/images/roll_logo/USNavy.svg) - ![ICBC](https://rs.trumpia.com/images/roll_logo/ICBC.svg) - ![99cent store](https://rs.trumpia.com/images/roll_logo/99centstore.svg) - ![COSTCO WHOLESALE](https://rs.trumpia.com/images/roll_logo/logo_Costco.svg) - ![FEMA](https://rs.trumpia.com/images/roll_logo/logo_FEMA.svg) - ![7 ELEVEN](https://rs.trumpia.com/images/roll_logo/logo_7Eleven.svg) - ![GM](https://rs.trumpia.com/images/roll_logo/gm.svg) - ![Toyota](https://rs.trumpia.com/images/roll_logo/toyota.svg) - ![Ford](https://rs.trumpia.com/images/roll_logo/ford.svg) - ![LG](https://rs.trumpia.com/images/roll_logo/LG.svg) - ![McDonalds](https://rs.trumpia.com/images/roll_logo/McDonalds.svg) - ![Hyatt](https://rs.trumpia.com/images/roll_logo/Hyatt.svg) - ![BaltimoreRavens](https://rs.trumpia.com/images/roll_logo/logo_BaltimoreRavens.svg) - ![Texas AnM University](https://rs.trumpia.com/images/roll_logo/TexasAnMUniversity.svg) - ![OMNI HOTELS & RESORTS](https://rs.trumpia.com/images/roll_logo/logo_omnihotel.svg) - ![NJ](https://rs.trumpia.com/images/roll_logo/logo_njstate.svg) - ![State of New York](https://rs.trumpia.com/images/roll_logo/StateofNewYork.svg) - ![JPM organ Chase](https://rs.trumpia.com/images/roll_logo/JPMorganChase.svg) - ![US Air Force](https://rs.trumpia.com/images/roll_logo/USAirForce.svg) - ![US Navy](https://rs.trumpia.com/images/roll_logo/USNavy.svg) - ![ICBC](https://rs.trumpia.com/images/roll_logo/ICBC.svg) Trumpia's unique Smart Targeting lets you sort contacts into separate distribution groups based on criteria you collect, from customer characteristics and specific interests to their behavior. Unlike traditional [SMS marketing](https://www.trumpia.com/sms-marketing) services that can only send indiscriminate and repetitive messages, Trumpia's Smart Targeting saves you from damaging your customer relationships by only sending the most relevant information. ### Smart Targeting Features and Benefits - **Create Lists** Automatically filter subscribers based on combinations of data you collect like their interests (e.g., what programs they are interested in), characteristics (e.g., region), and behavior (e.g., whether they clicked on a link). - **Data Capture** Targeting is only as accurate as the data you collect. Our system enables you to automatically capture data as subscribers respond to text prompts. [Learn more](https://www.trumpia.com/product/core-features/data-capture) - **Behavior Tracking** See what actions your subscribers take like clicking a link or replying to your message, and track how often, so you can target them better. [Learn more](https://www.trumpia.com/product/automation/tracking) - **ROI** Give your messages significantly more impact by targeting them accurately. - **Minimize Opt-Outs** Nothing is more damaging to your brand image and gets contacts to unsubscribe faster than receiving irrelevant messages. ## Dynamic Targeting Dynamic Targets keep your filtered distribution lists organized in real time, automatically updating whenever a new subscriber is added, a contact unsubscribes, or an existing profile gets updated. #### Benefits - **Save Time** Eliminate the pain of having to manually update lists one-by-one yourself. - **Automated Updates** Even if a subscriber changes an interest multiple times, there is no need to go into multiple lists and update the same information in all of them. By automating these chores, you'll cut down on mistakes. Ask Us A Question Or Call Us at 1-888-707-3030 First Name\* Last Name\* Email\* Phone Number\* Organization Name What can we help you with? Promo Code Search Keyword Lead Type - Subject Referer Support UID Google Cookie Info Button Clicked From Searched From UTM Source UTM Medium UTM Content UTM Term Campaign ID Keyword ID AD Group ID Match Type Network Device GCLID MSCLKID Partnerstack Customer Key Partnerstack Lead Key Partnerstack Partner Key td.doubleclick.net # This site can’t be reached The webpage at **https://td.doubleclick.net/td/ga/rul?tid=G-3T2LJSW4XT&gacid=1026062269.1741824276>m=45je53c0v9100893675z8810340901za200&dma=0&gcd=13l3l3l3l1l1&npa=0&pscdl=noapi&aip=1&fledge=1&frm=0&tag\_exp=102482433~102587591~102640600~102717422~102788824~102791784~102814060~102825837&z=1111933717** might be temporarily down or it may have moved permanently to a new web address. ERR\_SOCKET\_NOT\_CONNECTED The webpage at **https://td.doubleclick.net/td/ga/rul?tid=G-3T2LJSW4XT&gacid=1026062269.1741824276>m=45je53c0v9100893675z8810340901za200&dma=0&gcd=13l3l3l3l1l1&npa=0&pscdl=noapi&aip=1&fledge=1&frm=0&tag\_exp=102482433~102587591~102640600~102717422~102788824~102791784~102814060~102825837&z=1111933717** might be temporarily down or it may have moved permanently to a new web address. ![]()![]() | | | | --- | --- | | | | ![](https://bat.bing.com/action/0?ti=5660485&tm=gtm002&Ver=2&mid=317b92e3-b67d-4b4c-b897-cf2fcb7f5a13&bo=1&sid=c0282250ff9e11efb7f27f2c1a359c2d&vid=c0282180ff9e11ef822c4d736cff9148&vids=1&msclkid=N&pi=918639831&lg=en-US&sw=1280&sh=1024&sc=24&tl=Smart%20Targeting%20for%20SMS%20Marketing%20%7C%20Target%20Market%20Messaging%20Software&kw=targeted%20text%20messaging&p=https%3A%2F%2Fwww.trumpia.com%2Fproduct%2Fautomation%2Fsmart-targeting&r=<=748&evt=pageLoad&sv=1&cdb=AQAQ&rn=90805) ## Automated Engagement Solutions # About Us ![](https://rs.trumpia.com/images/about/top_img.png) ## Who We Are Trumpia was founded in 2006 in a small apartment, and has grown into a dynamic company with over 80 passionate employees. We are headquartered in sunny Southern California. We work tirelessly to offer the world's leading automated engagement platform using text messages, email, and other communication channels. Our latest automated workflow builder is called Trumpia Workbench and it's designed to help our customers boost revenue, customer engagement, and employee satisfaction. Workbench's ability to create customized workflows without a programmer delivers customized communication solutions in hours and days instead of weeks or months. We developed Workbench because even the most sophisticated end-user tools and basic workflow builders have limitations that we strive to eliminate. ## Origin of Trum·pia's Name A trumpet is a musical instrument that has traditionally been used to celebrate or announce victories. Trumpia is a variation of trumpets. The modern-day equivalent of a trumpet is sending text and email messages to subscribers. ## Evolution of Trum·pia 2006 Company is Founded 2008 Rebranded to Trumpia 2009 Developed A2P (Application to Person) Texting 2010 Launched White Label Platform 2012 Moved into Trumpia's current office building 2015 Pioneered Omni-Channel Automation 2018 Launched Dedicated Account Management Service 2021 Workbench, Automated Workflow Builder, Launched 2022 Named #1 SMS Marketing Software by [Forbes](https://www.trumpia.com/resources/forbes) ### Our Culture and Team The three pillars of our company are CAP (Community, Attitude, and Professionalism). We wear these CAPs everyday to build a culture that promotes growth and development/opportunity /fulfillment for our customers and employees. - **_C_ ommunity** We care about building each other up and excelling together. We seek collaboration with others, not just within our respective department, but with other teams and departments as well. We embrace both the differences that make us unique and the shared passion that brings us together. Simply put, Trumpia's community and mindset are the strongest links in the chain that makes us the pioneer of SMS automation. - **_A_ ttitude** We believe that positivity is vital in order to realize the full power of our team's potential both inside and outside of the office. “Can't” and “won't” are words we strive to erase from our vocabulary, replacing them with a “can-do” attitude. We also strive to spread this positivity with our customers and partners in order to build better relationships and help everyone succeed together. - **_P_ rofessionalism** We fully believe in the importance of expecting the best from ourselves and others. This doesn't mean being afraid to make mistakes, but rather consistently learning from them to grow as professionals. Our management philosophy emphasizes focusing on how our team can grow to meet new challenges, and our members are constantly growing into roles that give them increased professional development and responsibility. ### Ken Rhie, CEO Ken Rhie received his MBA from Harvard Business School. From there, he launched his career in the software technology space. He served as a Senior Consultant at Deloitte, Group-Product Manager for Ashton-Tate, and the Director of Marketing for Symantec. With that experience, Ken Rhie then went on to build three successful companies: NetPhonic Communications, ThinkFree Inc., and Trumpia. ### Work With Us Trumpia's fun and tight-knit team focuses on working together to meet challenges head-on. Whether it's a small nonprofit or a Fortune 500 company, our team has a variety of clients that we work with in order to give our team diverse and exciting challenges to meet. With competitive benefits and fun team building, we strive to build a strong team both at work and outside of it. See what positions are available to join our team! [_Careers_](https://www.linkedin.com/company/trumpia/jobs/) | | | | --- | --- | | | | ![](https://bat.bing.com/action/0?ti=5660485&tm=gtm002&Ver=2&mid=c3eed71c-9bb5-4922-8366-63ab10801e1d&bo=1&sid=c2765410ff9e11ef928bff8baeb338dd&vid=c2764690ff9e11efa3aabb136402df34&vids=1&msclkid=N&pi=918639831&lg=en-US&sw=1280&sh=1024&sc=24&tl=About%20Trumpia%20%7C%20%231%20Texting%20Software%20for%20Businesses&kw=trumpia&p=https%3A%2F%2Fwww.trumpia.com%2Fabout-us%2Four-company&r=<=397&evt=pageLoad&sv=1&cdb=AQAQ&rn=822027) ## Voice Broadcasting Solutions - Product - Voice Broadcast # Voice Broadcast - ![99cent store](https://rs.trumpia.com/images/roll_logo/99centstore.svg) - ![COSTCO WHOLESALE](https://rs.trumpia.com/images/roll_logo/logo_Costco.svg) - ![FEMA](https://rs.trumpia.com/images/roll_logo/logo_FEMA.svg) - ![7 ELEVEN](https://rs.trumpia.com/images/roll_logo/logo_7Eleven.svg) - ![GM](https://rs.trumpia.com/images/roll_logo/gm.svg) - ![Toyota](https://rs.trumpia.com/images/roll_logo/toyota.svg) - ![Ford](https://rs.trumpia.com/images/roll_logo/ford.svg) - ![LG](https://rs.trumpia.com/images/roll_logo/LG.svg) - ![McDonalds](https://rs.trumpia.com/images/roll_logo/McDonalds.svg) - ![Hyatt](https://rs.trumpia.com/images/roll_logo/Hyatt.svg) - ![BaltimoreRavens](https://rs.trumpia.com/images/roll_logo/logo_BaltimoreRavens.svg) - ![Texas AnM University](https://rs.trumpia.com/images/roll_logo/TexasAnMUniversity.svg) - ![OMNI HOTELS & RESORTS](https://rs.trumpia.com/images/roll_logo/logo_omnihotel.svg) - ![NJ](https://rs.trumpia.com/images/roll_logo/logo_njstate.svg) - ![State of New York](https://rs.trumpia.com/images/roll_logo/StateofNewYork.svg) - ![JPM organ Chase](https://rs.trumpia.com/images/roll_logo/JPMorganChase.svg) - ![US Air Force](https://rs.trumpia.com/images/roll_logo/USAirForce.svg) - ![US Navy](https://rs.trumpia.com/images/roll_logo/USNavy.svg) - ![ICBC](https://rs.trumpia.com/images/roll_logo/ICBC.svg) - ![99cent store](https://rs.trumpia.com/images/roll_logo/99centstore.svg) - ![COSTCO WHOLESALE](https://rs.trumpia.com/images/roll_logo/logo_Costco.svg) - ![FEMA](https://rs.trumpia.com/images/roll_logo/logo_FEMA.svg) - ![7 ELEVEN](https://rs.trumpia.com/images/roll_logo/logo_7Eleven.svg) - ![GM](https://rs.trumpia.com/images/roll_logo/gm.svg) - ![Toyota](https://rs.trumpia.com/images/roll_logo/toyota.svg) - ![Ford](https://rs.trumpia.com/images/roll_logo/ford.svg) - ![LG](https://rs.trumpia.com/images/roll_logo/LG.svg) - ![McDonalds](https://rs.trumpia.com/images/roll_logo/McDonalds.svg) - ![Hyatt](https://rs.trumpia.com/images/roll_logo/Hyatt.svg) - ![BaltimoreRavens](https://rs.trumpia.com/images/roll_logo/logo_BaltimoreRavens.svg) - ![Texas AnM University](https://rs.trumpia.com/images/roll_logo/TexasAnMUniversity.svg) - ![OMNI HOTELS & RESORTS](https://rs.trumpia.com/images/roll_logo/logo_omnihotel.svg) - ![NJ](https://rs.trumpia.com/images/roll_logo/logo_njstate.svg) - ![State of New York](https://rs.trumpia.com/images/roll_logo/StateofNewYork.svg) - ![JPM organ Chase](https://rs.trumpia.com/images/roll_logo/JPMorganChase.svg) - ![US Air Force](https://rs.trumpia.com/images/roll_logo/USAirForce.svg) - ![US Navy](https://rs.trumpia.com/images/roll_logo/USNavy.svg) - ![ICBC](https://rs.trumpia.com/images/roll_logo/ICBC.svg) Trumpia's voice broadcasting allows you to reach out and connect with your entire audience with a pre-recorded phone call. Voice messaging is effective because it allows you to put a human touch to your messaging, and may be preferred by some subscribers on both mobile and landline phones. ## Advantages of Trumpia's Voice Broadcasting - ![](https://rs.trumpia.com/images/doorway/img_doorway89.svg) - Just record and upload any audio file to serve as your message. - Our text-to-speech system can also read your text and generate recorded messages for you. - You get to choose whether you send your voice message to one person or a group of people at one time. - Schedule your voice message to go out immediately or on a specific date and time, or to a specific subset of subscribers. - You can even have your message sent again if there is no answer or if there is a busy signal. - Target specific members or groups of your audience with more relevant messages. ## Voice Messaging Use Cases _![SMS](https://rs.trumpia.com/images/icon/icon_pro5_6.svg)_ ## Send Reminders - While text and email reminders are very effective, voice reminders are also great, particularly for older audiences. - Minimize the amount of voicemail messages your staff needs to leave by just sending a pre-recorded message instead. ## Use Voice As Part of a Multi-channel Strategy - Voice messaging is a great way to reach your subscribers, but when you take a multi-channel approach you ensure that you cast a wide net. - Segment your messaging so you reach subscribers on the channels that they prefer. _![MMS](https://rs.trumpia.com/images/icon/icon_pro5_8.svg)_ _![Email](https://rs.trumpia.com/images/icon/icon_pro5_1.svg)_ ## Managing Customer Relationships - Re-engage customers with a friendly voice message. - Record a personal and memorable invitation to an event. - Send a holiday or seasonal greeting to celebrate the occasion with your customers. ## Blast Urgent or Critical Notifications - Send out important, time-sensitive messages that will be heard immediately. - Reach the audience members who don't use mobile phones or the Internet. _![Voice](https://rs.trumpia.com/images/icon/icon_pro5_7.svg)_ ## Voice Messaging FAQs Can I record voice messages myself? Yes, you can record any message you like and upload it to our system. You can then choose who you want to send the message to and schedule the voice broadcasts to go out at any time you wish. How many credits do Voice Messages cost? For Trumpia, voice messages cost three messaging credits per minute. Other providers may charge more. Please note that voice messages have a maximum length of 3 minutes. Can I choose who I send voice messages to? Yes. With Trumpia you can upload a list of contacts or choose from your existing contacts and only send messages to them. Ask Us A Question Or Call Us at 1-888-707-3030 First Name\* Last Name\* Email\* Phone Number\* Organization Name What can we help you with? Promo Code Search Keyword Lead Type - Subject Referer Support UID Google Cookie Info Button Clicked From Searched From UTM Source UTM Medium UTM Content UTM Term Campaign ID Keyword ID AD Group ID Match Type Network Device GCLID MSCLKID Partnerstack Customer Key Partnerstack Lead Key Partnerstack Partner Key | | | | --- | --- | | | | ![](https://bat.bing.com/action/0?ti=5660485&tm=gtm002&Ver=2&mid=259c452f-9e82-4683-af0b-76aa23f6b945&bo=1&sid=c2b483a0ff9e11efb622bbb1f34cc65d&vid=c2b4bd00ff9e11ef86644fbec6c4ee74&vids=1&msclkid=N&pi=918639831&lg=en-US&sw=1280&sh=1024&sc=24&tl=Audio%20and%20Voice%20Broadcasting%20%7C%20Trumpia&p=https%3A%2F%2Fwww.trumpia.com%2Fproduct%2Fomni-channel%2Fvoice&r=<=579&evt=pageLoad&sv=1&cdb=AQAQ&rn=900792) ## Lead Scoring Tool - Product - Lead Scoring # Lead Scoring - ![99cent store](https://rs.trumpia.com/images/roll_logo/99centstore.svg) - ![COSTCO WHOLESALE](https://rs.trumpia.com/images/roll_logo/logo_Costco.svg) - ![FEMA](https://rs.trumpia.com/images/roll_logo/logo_FEMA.svg) - ![7 ELEVEN](https://rs.trumpia.com/images/roll_logo/logo_7Eleven.svg) - ![GM](https://rs.trumpia.com/images/roll_logo/gm.svg) - ![Toyota](https://rs.trumpia.com/images/roll_logo/toyota.svg) - ![Ford](https://rs.trumpia.com/images/roll_logo/ford.svg) - ![LG](https://rs.trumpia.com/images/roll_logo/LG.svg) - ![McDonalds](https://rs.trumpia.com/images/roll_logo/McDonalds.svg) - ![Hyatt](https://rs.trumpia.com/images/roll_logo/Hyatt.svg) - ![BaltimoreRavens](https://rs.trumpia.com/images/roll_logo/logo_BaltimoreRavens.svg) - ![Texas AnM University](https://rs.trumpia.com/images/roll_logo/TexasAnMUniversity.svg) - ![OMNI HOTELS & RESORTS](https://rs.trumpia.com/images/roll_logo/logo_omnihotel.svg) - ![NJ](https://rs.trumpia.com/images/roll_logo/logo_njstate.svg) - ![State of New York](https://rs.trumpia.com/images/roll_logo/StateofNewYork.svg) - ![JPM organ Chase](https://rs.trumpia.com/images/roll_logo/JPMorganChase.svg) - ![US Air Force](https://rs.trumpia.com/images/roll_logo/USAirForce.svg) - ![US Navy](https://rs.trumpia.com/images/roll_logo/USNavy.svg) - ![ICBC](https://rs.trumpia.com/images/roll_logo/ICBC.svg) - ![99cent store](https://rs.trumpia.com/images/roll_logo/99centstore.svg) - ![COSTCO WHOLESALE](https://rs.trumpia.com/images/roll_logo/logo_Costco.svg) - ![FEMA](https://rs.trumpia.com/images/roll_logo/logo_FEMA.svg) - ![7 ELEVEN](https://rs.trumpia.com/images/roll_logo/logo_7Eleven.svg) - ![GM](https://rs.trumpia.com/images/roll_logo/gm.svg) - ![Toyota](https://rs.trumpia.com/images/roll_logo/toyota.svg) - ![Ford](https://rs.trumpia.com/images/roll_logo/ford.svg) - ![LG](https://rs.trumpia.com/images/roll_logo/LG.svg) - ![McDonalds](https://rs.trumpia.com/images/roll_logo/McDonalds.svg) - ![Hyatt](https://rs.trumpia.com/images/roll_logo/Hyatt.svg) - ![BaltimoreRavens](https://rs.trumpia.com/images/roll_logo/logo_BaltimoreRavens.svg) - ![Texas AnM University](https://rs.trumpia.com/images/roll_logo/TexasAnMUniversity.svg) - ![OMNI HOTELS & RESORTS](https://rs.trumpia.com/images/roll_logo/logo_omnihotel.svg) - ![NJ](https://rs.trumpia.com/images/roll_logo/logo_njstate.svg) - ![State of New York](https://rs.trumpia.com/images/roll_logo/StateofNewYork.svg) - ![JPM organ Chase](https://rs.trumpia.com/images/roll_logo/JPMorganChase.svg) - ![US Air Force](https://rs.trumpia.com/images/roll_logo/USAirForce.svg) - ![US Navy](https://rs.trumpia.com/images/roll_logo/USNavy.svg) - ![ICBC](https://rs.trumpia.com/images/roll_logo/ICBC.svg) Trumpia's _Lead Scoring tool_ allows you to automatically assign scores to your contacts based on behavior and attributes they take within our system. All of this data is collected via our [two tracking features.](https://www.trumpia.com/product/automation/tracking) Contacts can accumulate scores in different categories, making this a great tool for assessing interest and who to target the most. ## How our Lead Scoring Tool Works - _01_ Assign scores to actions based on which are most important to you, such as [texting a keyword](https://www.trumpia.com/product/core-features/text-keywords), clicking a link, etc… - _02_ When a contact hits a certain cumulative score, have a message automatically sent to them. ![Text message conversation shows Trumpia's powerful lead scoring capabilities](https://rs.trumpia.com/images/auto/phone_bg.png) ### Example 1. _01_ Say a university has multiple keywords for potential students to text in to learn about their different programs (i.e.: Academics, Athletics, Financial Aid, & Residential Life). 2. _02_ The university could make it so when a contact texts in one of these keywords, they would be assigned 5 points in that category. 3. _03_ If the contact provides their full name, they get 3 more points. 4. _04_ If the contact clicks a link about the category, they get 2 points. 5. _05_ So if a student texted the keyword "FinAid", provided their full name, and clicked on a link about financial aid, they would have 10 points in that category. 6. _06_ As soon as the student hits this mark, the university could automatically initiate a drip campaign that provides the student with information on their financial aid packages. Ask Us A Question Or Call Us at 1-888-707-3030 First Name\* Last Name\* Email\* Phone Number\* Organization Name What can we help you with? Promo Code Search Keyword Lead Type - Subject Referer Support UID Google Cookie Info Button Clicked From Searched From UTM Source UTM Medium UTM Content UTM Term Campaign ID Keyword ID AD Group ID Match Type Network Device GCLID MSCLKID Partnerstack Customer Key Partnerstack Lead Key Partnerstack Partner Key | | | | --- | --- | | | | ![](https://bat.bing.com/action/0?ti=5660485&tm=gtm002&Ver=2&mid=745c73e7-4b9b-4a0d-a04a-051006e335b4&bo=1&sid=c2c8fae0ff9e11efb0996934eb3f0c7b&vid=c2c92960ff9e11ef83bf9fff719136d7&vids=1&msclkid=N&pi=918639831&lg=en-US&sw=1280&sh=1024&sc=24&tl=Lead%20Scoring%20Tool%20for%20SMS%20Marketing%20%7C%20Trumpia&kw=lead%20scoring%20tool&p=https%3A%2F%2Fwww.trumpia.com%2Fproduct%2Fautomation%2Flead-scoring&r=<=508&evt=pageLoad&sv=1&cdb=AQAQ&rn=630671) ## Church Texting Solutions - Solutions - Use Cases # Church Texting Software [Sign Up Free](https://responsive.trumpia.com/account/signup) [Book Demo](https://www.trumpia.com/solutions/use-cases/church#) ![](https://rs.trumpia.com/images/common/popupImg.png) ![TAPESTRY LA CHURCH](https://rs.trumpia.com/images/doorway/logos/tapestrylachurch_logo.png)![HILLSONGCHURCH](https://rs.trumpia.com/images/doorway/logos/hillsongchurch_logo.png)![eastside CHRISTIAN CHURCH](https://rs.trumpia.com/images/doorway/logos/eastsidechurch_logo.png)![the y YMCA](https://rs.trumpia.com/images/doorway/logos/ymca_logo.png)![Canvas](https://rs.trumpia.com/images/doorway/logos/canvassf_logo.png)![UNITED STATES CONFERENCE OF CATHOLIC BISHOPS](https://rs.trumpia.com/images/doorway/logos/usconferencecathbishops_logo.png)![MARINERS CHURCH](https://rs.trumpia.com/images/doorway/logos/marinerschurch_logo.png)![younglife](https://rs.trumpia.com/images/doorway/logos/younglife_logo.png) ![](https://rs.trumpia.com/images/common/popupImg.png) ## Texting for Churches Using a _church texting software_ can help you improve services and event' attendance; follow up with new visitors or even your existing congregation, share important announcements with your community, and collect useful information for upcoming activities. [SMS marketing](https://www.trumpia.com/sms-marketing) is very low-cost compared to other modern forms of communication, and offers a much higher engagement, with a [98% open rate](https://www.trumpia.com/resources/how-sms-marketing-works). ## Church Texting Software Use Cases ![Church engages members with SMS messages](https://rs.trumpia.com/images/doorway/img_doorway64.png) ### Engage Your Congregation with Texting Texting for churches lets you send messages to your entire congregation! Just collect their phone numbers using [text keywords](https://www.trumpia.com/industry_solutions/text-keywords-for-churches), then send engaging messages like prayer requests, community updates, ministry information, and event updates. Even better, [landline texting](https://www.trumpia.com/product/core-features/landline-texting) lets you have [two-way conversations](https://www.trumpia.com/industry_solutions/two-way-texting-for-churches) with congregants using the phone number you already own. ![Illustration of a text message conversation that shows churches can request donations via SMS](https://rs.trumpia.com/images/doorway/img_doorway67.png) ### Use Texting for Donations Churches need donations to keep programs funded throughout the year, and texting for churches is a great way to get them. It gives donors a simple process where they can make a donation to your organization and move on. Announce the program during your services for maximum exposure, and send a [text with a link](https://www.trumpia.com/product/automation/tracking) to your church's donation page for increased engagement. ![Send text reminders illustration](https://rs.trumpia.com/images/doorway/img_doorway65.png) ### Send Text Reminders [Text reminders](https://www.trumpia.com/product/core-features/appointment-reminders) can be programmed to let people know about upcoming events a few days in advance, or even during the same day of the event. Trumpia's church texting software allows you to send real time updates on location, time, and even cancellations. You can also use text reminders to better organize your staff, improving internal communication and making every activity organized by your church smoother; which is something your congregation will definitely appreciate! ![Church inscreases mass attendance with SMS messages](https://rs.trumpia.com/images/doorway/img_doorway69.png) ### Boost Service Attendance You can automatically schedule messages to your congregation on what's coming up and encourage them to attend. It could be a service with an unusual time, like Christmas, or it could be a special event, such as a guest speaker or online service. Sending out [text surveys](https://www.trumpia.com/industry_solutions/text-message-surveys-for-churches) can also help organizers gauge interest and get a general head count. ![Illustration of church member receiving an event reminder SMS message](https://rs.trumpia.com/images/doorway/img_doorway68.png) ### Send Event Updates Things are always subject to change at a moment's notice, and meetings could always be canceled or postponed. Meeting rooms could be changed. A scheduled event could be canceled because of inclement weather. Or, a pastor could be called out of town unexpectedly. [Mass texting](https://www.trumpia.com/product/core-features/mass-texting) can alert people and make sure your members are kept up to date. ![Illustration of an employee crossing things off their to-do list](https://rs.trumpia.com/images/doorway/img_doorway66.png) ### Organize Your Staff With our church texting software, you can manage your worship groups, youth programs, maintenance teams, and make sure everybody's on the same page. Send reminders on events, coordinate and schedule volunteers, send same-day updates with specific information like time and place, and much more. Move and inspire both your congregation and team by offering religious services that are perfectly organized via text messaging. ## Automated Use Case Templates for Churches How can you send different messages to your followers, your team members, and the community in general? How can you set when to send those messages, or when should they stop? The answer to those and many other questions is Trumpia's [Workbench](https://www.trumpia.com/product/workbench-text-message-workflow). This is a very intuitive, easy to use tool developed by Trumpia that allows you to create complex and effective text messaging workflows. You can start from scratch or customize one of the many preset templates included in Workbench. No coding knowledge needed! - ### Welcome New Members Let new members tell you if they would like to be personally greeted, meet the pastor, or other welcoming activities. Watch this video to see how this works. - ### Mission Participation Improve mission participation with text surveys. Your followers can text what type of missions they want to be part of. Then, our software can automatically separate their responses into different distribution lists. - ### Prayer Requests Keep up with your congregants needs by allowing them to text prayer requests. You can automatically send these requests using customizable templates. - ### Donation You can add a link to your donation page to your text message campaigns and automate follow up messages to eventually reach out to those who didn't click the link. ## What Churches Are Saying about Trumpia - ![MARINERSCHURCH](https://rs.trumpia.com/images/doorway/logos/mariners_logo.png) "With Trumpia's text messaging service for churches, you can reach who you need to reach instantly, no matter where they are." \- Blair Farley, Director of Communications at [Mariners Church](https://www.trumpia.com/resources/case-studies/mariners-church) - ![EKKO EST.2008](https://rs.trumpia.com/images/doorway/logos/ekko_logo.png) "Trumpia has been one of the most effective platforms we've been given to spread the word, gain support, and provide information to our church members. We're already dreaming about how to use it for our next big event!" \- Isaac Chong, Operations Director of [Ekko Church](https://www.trumpia.com/resources/case-studies/ekko-church) Ask Us A Question Or Call Us at 1-888-707-3030 First Name\* Last Name\* Email\* Phone Number\* Organization Name What can we help you with? Promo Code Search Keyword Lead Type - Subject Referer Support UID Google Cookie Info Button Clicked From Searched From UTM Source UTM Medium UTM Content UTM Term Campaign ID Keyword ID AD Group ID Match Type Network Device GCLID MSCLKID Partnerstack Customer Key Partnerstack Lead Key Partnerstack Partner Key | | | | --- | --- | | | | ![](https://bat.bing.com/action/0?ti=5660485&tm=gtm002&Ver=2&mid=4f5ddfb0-02fb-40e1-b55a-c78645c19b5e&bo=1&sid=c2abc3a0ff9e11efa96e4f89759b8de1&vid=c2abe550ff9e11ef96105d220f3447a2&vids=1&msclkid=N&pi=918639831&lg=en-US&sw=1280&sh=1024&sc=24&tl=Church%20Texting%20Software%20%7C%20Texting%20For%20Churches%20%7C%20SMS%20For%20Churches&kw=text%20messaging%20for%20church&p=https%3A%2F%2Fwww.trumpia.com%2Fsolutions%2Fuse-cases%2Fchurch&r=<=559&evt=pageLoad&sv=1&cdb=AQAQ&rn=294239) ## Text Message Drip Campaigns - Product - Drip Campaigns # Text Message Drip Campaigns - ![99cent store](https://rs.trumpia.com/images/roll_logo/99centstore.svg) - ![COSTCO WHOLESALE](https://rs.trumpia.com/images/roll_logo/logo_Costco.svg) - ![FEMA](https://rs.trumpia.com/images/roll_logo/logo_FEMA.svg) - ![7 ELEVEN](https://rs.trumpia.com/images/roll_logo/logo_7Eleven.svg) - ![GM](https://rs.trumpia.com/images/roll_logo/gm.svg) - ![Toyota](https://rs.trumpia.com/images/roll_logo/toyota.svg) - ![Ford](https://rs.trumpia.com/images/roll_logo/ford.svg) - ![LG](https://rs.trumpia.com/images/roll_logo/LG.svg) - ![McDonalds](https://rs.trumpia.com/images/roll_logo/McDonalds.svg) - ![Hyatt](https://rs.trumpia.com/images/roll_logo/Hyatt.svg) - ![BaltimoreRavens](https://rs.trumpia.com/images/roll_logo/logo_BaltimoreRavens.svg) - ![Texas AnM University](https://rs.trumpia.com/images/roll_logo/TexasAnMUniversity.svg) - ![OMNI HOTELS & RESORTS](https://rs.trumpia.com/images/roll_logo/logo_omnihotel.svg) - ![NJ](https://rs.trumpia.com/images/roll_logo/logo_njstate.svg) - ![State of New York](https://rs.trumpia.com/images/roll_logo/StateofNewYork.svg) - ![JPM organ Chase](https://rs.trumpia.com/images/roll_logo/JPMorganChase.svg) - ![US Air Force](https://rs.trumpia.com/images/roll_logo/USAirForce.svg) - ![US Navy](https://rs.trumpia.com/images/roll_logo/USNavy.svg) - ![ICBC](https://rs.trumpia.com/images/roll_logo/ICBC.svg) - ![99cent store](https://rs.trumpia.com/images/roll_logo/99centstore.svg) - ![COSTCO WHOLESALE](https://rs.trumpia.com/images/roll_logo/logo_Costco.svg) - ![FEMA](https://rs.trumpia.com/images/roll_logo/logo_FEMA.svg) - ![7 ELEVEN](https://rs.trumpia.com/images/roll_logo/logo_7Eleven.svg) - ![GM](https://rs.trumpia.com/images/roll_logo/gm.svg) - ![Toyota](https://rs.trumpia.com/images/roll_logo/toyota.svg) - ![Ford](https://rs.trumpia.com/images/roll_logo/ford.svg) - ![LG](https://rs.trumpia.com/images/roll_logo/LG.svg) - ![McDonalds](https://rs.trumpia.com/images/roll_logo/McDonalds.svg) - ![Hyatt](https://rs.trumpia.com/images/roll_logo/Hyatt.svg) - ![BaltimoreRavens](https://rs.trumpia.com/images/roll_logo/logo_BaltimoreRavens.svg) - ![Texas AnM University](https://rs.trumpia.com/images/roll_logo/TexasAnMUniversity.svg) - ![OMNI HOTELS & RESORTS](https://rs.trumpia.com/images/roll_logo/logo_omnihotel.svg) - ![NJ](https://rs.trumpia.com/images/roll_logo/logo_njstate.svg) - ![State of New York](https://rs.trumpia.com/images/roll_logo/StateofNewYork.svg) - ![JPM organ Chase](https://rs.trumpia.com/images/roll_logo/JPMorganChase.svg) - ![US Air Force](https://rs.trumpia.com/images/roll_logo/USAirForce.svg) - ![US Navy](https://rs.trumpia.com/images/roll_logo/USNavy.svg) - ![ICBC](https://rs.trumpia.com/images/roll_logo/ICBC.svg) Text message drip campaigns are essential [SMS marketing](https://www.trumpia.com/sms-marketing) and customer service tools because they allow you to automatically build relationships and deliver information to your contacts. With text message drip campaigns you can run your marketing campaigns automatically, doing things like moving leads through your sales funnel and staying top of mind throughout both the sale and post-sale process. ### What is an SMS texting drip campaign? It is a type of campaign that methodically and regularly sends messages at a specific interval whenever someone takes a certain action in our system. Why is this important? It’s because you can send timely messages that help remind and encourage your subscribers about an action that you want them to take. If you are a business trying to encourage someone to buy your product or service, you can use drip campaigns in order to send weekly deals that will help make the limited-time offer irresistible. And the best part? You can designate and control the messages, timing, and more through all of our advanced automation features. Our [automated texting software](https://www.trumpia.com/) is designed so that you can sit back and relax and allow our software to take care of everything for you. You can rest assured that our software is designed to work for you rather than to work against you. ### The Trumpia Advantage - **Set the Trigger** Maybe actions in our system can initiate an SMS drip campaign including: - Texting a keyword - Filling out a form on your website - Accumulating a certain [Lead Score](https://www.trumpia.com/product/automation/lead-scoring) - **Schedule Messages** Set messages to be sent days, weeks, or months apart from one another. This is great for both [marketing](https://www.salesforce.com/products/marketing-cloud/best-practices/text-marketing/) and [employee communication](https://www.trumpia.com/solutions/use-cases/hr-employee-communications). - **Automated Stop** Set it so when the subscriber takes a certain action like replying to your texts or clicking a link, the drip automatically stops. ## FAQ Here are some of the answers to the top questions people have whenever they ask us about our drip campaigns! Does it cost additional money to use this feature? No! The greatest part about most of the features that we offer is that it comes free whenever you start using our software, which includes drip campaigns. Our drip campaigns go above and beyond what many competitors offer because we can target messages perfectly, leading to fewer opt-outs. What businesses thrive from drip campaigns? While any industry can use this amazing feature, this is highly helpful for businesses who are trying to promote their product or service to a large group of customers. So retail and e-commerce solutions fit drip campaigns perfectly, but drip campaigns can be used by virtually every industry. Does each automated message use messaging credits? Yes! Each message will use a certain amount of credits depending on how many people you are sending it to. This is all something to keep in mind when deciding what kind of messaging plans you want to use. Even so, every text message costs a fraction of a cent, making them worthwhile for nearly every marketing and customer service use case. Ask Us A Question Or Call Us at 1-888-707-3030 First Name\* Last Name\* Email\* Phone Number\* Organization Name What can we help you with? Promo Code Search Keyword Lead Type - Subject Referer Support UID Google Cookie Info Button Clicked From Searched From UTM Source UTM Medium UTM Content UTM Term Campaign ID Keyword ID AD Group ID Match Type Network Device GCLID MSCLKID Partnerstack Customer Key Partnerstack Lead Key Partnerstack Partner Key | | | | --- | --- | | | | ![](https://bat.bing.com/action/0?ti=5660485&tm=gtm002&Ver=2&mid=3af4cc2f-a2a3-4e52-ac9a-26410e1b1033&bo=1&sid=c2a27430ff9e11ef82ab7d2713b77aa1&vid=c2a26650ff9e11ef8eeecfb7558cc6d9&vids=1&msclkid=N&pi=918639831&lg=en-US&sw=1280&sh=1024&sc=24&tl=SMS%20Drip%20Campaigns%20%7C%20Text%20Drip%20Campaign%20%7C%20Drip%20Texting&kw=text%20message%20drip%20campaigns&p=https%3A%2F%2Fwww.trumpia.com%2Fproduct%2Fautomation%2Fdrip-campaigns&r=<=506&evt=pageLoad&sv=1&cdb=AQAQ&rn=509001) ## Text Messaging for Unions - Solutions - Use Cases # Text Messaging For Unions [Sign Up Free](https://responsive.trumpia.com/account/signup) [Book Demo](https://www.trumpia.com/solutions/use-cases/unions#) ![](https://rs.trumpia.com/images/common/popupImg.png) ![SOUTHWEST CARPENTERS TRAINING FUND](https://rs.trumpia.com/images/doorway/logos/swctf_logo.svg)![SOUTHWEST CARPENTERS](https://rs.trumpia.com/images/doorway/logos/SWRCC_logo.svg)![LiUNA! Feel the Power](https://rs.trumpia.com/images/doorway/logos/liuna_logo.svg)![IAM](https://rs.trumpia.com/images/doorway/logos/IAM_logo.svg)![UFCW](https://rs.trumpia.com/images/doorway/logos/ufcw_logo.svg)![IAF](https://rs.trumpia.com/images/doorway/logos/pascofiredept_logo02.svg)![SEIU1021](https://rs.trumpia.com/images/doorway/logos/seiu1021_logo.svg)![IUOE30](https://rs.trumpia.com/images/doorway/logos/IUOE30_logo.svg) ![](https://rs.trumpia.com/images/common/popupImg.png) ## SMS For Unions Your union members already text with their friends and family, so why not with your union? In fact, 98% of text messages get read, making it the best way to get the word out to your members no matter where they are. Trumpia helps you tap into this power for your members, allowing you to effectively reach your members, automatically boost member engagement and satisfaction, and increase event attendance with _text messaging for unions_. ### How to Use Text Messaging for Unions ### Boost Union Membership Create an easy to use [text keyword](https://www.trumpia.com/product/core-features/text-keywords), so people who are considering joining your union can text it to receive more information about your union. When texted, our [SMS marketing software](https://www.trumpia.com/sms-marketing) will automatically capture their phone number so you can drip messages to them about the benefits of membership. As for membership renewals, you can schedule text reminders to go out on the correct date so people know it's coming up. Even better, you can integrate Trumpia with the scheduling software you're already using today to automatically send reminders as important dates approach. ![Texts shows how unions are using SMS messages to improve membership](https://rs.trumpia.com/images/doorway/img_doorway37.png) ![Image of various messages being targeted](https://rs.trumpia.com/images/doorway/img_doorway63.png) ### Improve Union Member Engagement Want more member engagement? Texts are responded to 60x quicker and 7.5x more often than email. Couple that read rate with our unique [Smart Targeting](https://www.trumpia.com/product/automation/smart-targeting) tool, and you'll be able to engage your members with relevant content so they don't get annoyed and opt-out. You can even use Trumpia to [collect data](https://www.trumpia.com/industry_solutions/sms-data-capture-for-unions) on your members like the types of events they're interested in or the issues that matter most to them. All you have to do is ask them questions, and our software will automatically capture and store their responses. ### Increase Union Member Attendance Text messaging is highly effective at increasing attendance at your events, meetings, or even strikes. All you need to do is schedule messages to be sent out before your event. Even better, you can integrate with the calendar software you're already using like Google Calendar, so it automatically triggers messages to be sent out on the desired date. Before an event, members may have questions about the agenda. With our text messaging for unions software, you can text-enable your existing landline phone number, so members can conveniently ask their questions without calling and being put on hold or having their email buried in an inbox. ![Illustration of various people texting](https://rs.trumpia.com/images/doorway/img_doorway62.png) ![Cellphone with a text message conversation showing Trumpia's survey capabilities](https://rs.trumpia.com/images/doorway/img_doorway52-3.png) ### Gain Valuable Feedback To truly represent your members, it's obviously important to hear what they have to say. But if you send surveys via email or even worse, paper forms to fill out, chances are you're getting very low response rates. Trumpia's SMS surveys will garner significantly more responses so you have enough data to act upon. ## What Unions Are Saying About Trumpia - ![IAF](https://rs.trumpia.com/images/doorway/logos/pascofiredept_logo02.svg) "The web-based solution made it easy for organizers to pull up their phone, tablet, or computer to send a message no matter where they were, like at home or in the office. The UI was intuitive and easy to train on. Keyword opt-in made it easy for union members to sign up without having to fill out any information." \- Ben Shearer, [Pasco Fire Department](https://www.trumpia.com/resources/case-studies/pasco-fire-department) See What Makes Trumpia Different [Download Handout](https://www.trumpia.com/) Ask Us A Question Or Call Us at 1-888-707-3030 First Name\* Last Name\* Email\* Phone Number\* Organization Name What can we help you with? Promo Code Search Keyword Lead Type - Subject Referer Support UID Google Cookie Info Button Clicked From Searched From UTM Source UTM Medium UTM Content UTM Term Campaign ID Keyword ID AD Group ID Match Type Network Device GCLID MSCLKID Partnerstack Customer Key Partnerstack Lead Key Partnerstack Partner Key | | | | --- | --- | | | | ![](https://bat.bing.com/action/0?ti=5660485&tm=gtm002&Ver=2&mid=a44582ec-23ca-4b9c-ab0b-c0c66dd953ac&bo=1&sid=c2d91200ff9e11ef829fdfb77f715b40&vid=c2d92030ff9e11ef96990f56285ffefd&vids=1&msclkid=N&pi=918639831&lg=en-US&sw=1280&sh=1024&sc=24&tl=Text%20Messaging%20for%20Unions%20%7C%20SMS%20Software%20for%20Labor%20Unions&kw=text%20messaging%20For%20Unions&p=https%3A%2F%2Fwww.trumpia.com%2Fsolutions%2Fuse-cases%2Funions&r=<=602&evt=pageLoad&sv=1&cdb=AQAQ&rn=145482) ## SMS Automation Solutions - Product - Automated Text Messaging # SMS Automation ## Text-enable your marketing for instant reach and greater impact [Sign Up Free](https://responsive.trumpia.com/account/signup) [Book Demo](https://www.trumpia.com/product/automation-text-messaging#) ![](https://rs.trumpia.com/images/common/thumb_auto.svg) - ![99cent store](https://rs.trumpia.com/images/roll_logo/99centstore.svg) - ![COSTCO WHOLESALE](https://rs.trumpia.com/images/roll_logo/logo_Costco.svg) - ![FEMA](https://rs.trumpia.com/images/roll_logo/logo_FEMA.svg) - ![7 ELEVEN](https://rs.trumpia.com/images/roll_logo/logo_7Eleven.svg) - ![GM](https://rs.trumpia.com/images/roll_logo/gm.svg) - ![Toyota](https://rs.trumpia.com/images/roll_logo/toyota.svg) - ![Ford](https://rs.trumpia.com/images/roll_logo/ford.svg) - ![LG](https://rs.trumpia.com/images/roll_logo/LG.svg) - ![McDonalds](https://rs.trumpia.com/images/roll_logo/McDonalds.svg) - ![Hyatt](https://rs.trumpia.com/images/roll_logo/Hyatt.svg) - ![BaltimoreRavens](https://rs.trumpia.com/images/roll_logo/logo_BaltimoreRavens.svg) - ![Texas AnM University](https://rs.trumpia.com/images/roll_logo/TexasAnMUniversity.svg) - ![OMNI HOTELS & RESORTS](https://rs.trumpia.com/images/roll_logo/logo_omnihotel.svg) - ![NJ](https://rs.trumpia.com/images/roll_logo/logo_njstate.svg) - ![State of New York](https://rs.trumpia.com/images/roll_logo/StateofNewYork.svg) - ![JPM organ Chase](https://rs.trumpia.com/images/roll_logo/JPMorganChase.svg) - ![US Air Force](https://rs.trumpia.com/images/roll_logo/USAirForce.svg) - ![US Navy](https://rs.trumpia.com/images/roll_logo/USNavy.svg) - ![ICBC](https://rs.trumpia.com/images/roll_logo/ICBC.svg) - ![99cent store](https://rs.trumpia.com/images/roll_logo/99centstore.svg) - ![COSTCO WHOLESALE](https://rs.trumpia.com/images/roll_logo/logo_Costco.svg) - ![FEMA](https://rs.trumpia.com/images/roll_logo/logo_FEMA.svg) - ![7 ELEVEN](https://rs.trumpia.com/images/roll_logo/logo_7Eleven.svg) - ![GM](https://rs.trumpia.com/images/roll_logo/gm.svg) - ![Toyota](https://rs.trumpia.com/images/roll_logo/toyota.svg) - ![Ford](https://rs.trumpia.com/images/roll_logo/ford.svg) - ![LG](https://rs.trumpia.com/images/roll_logo/LG.svg) - ![McDonalds](https://rs.trumpia.com/images/roll_logo/McDonalds.svg) - ![Hyatt](https://rs.trumpia.com/images/roll_logo/Hyatt.svg) - ![BaltimoreRavens](https://rs.trumpia.com/images/roll_logo/logo_BaltimoreRavens.svg) - ![Texas AnM University](https://rs.trumpia.com/images/roll_logo/TexasAnMUniversity.svg) - ![OMNI HOTELS & RESORTS](https://rs.trumpia.com/images/roll_logo/logo_omnihotel.svg) - ![NJ](https://rs.trumpia.com/images/roll_logo/logo_njstate.svg) - ![State of New York](https://rs.trumpia.com/images/roll_logo/StateofNewYork.svg) - ![JPM organ Chase](https://rs.trumpia.com/images/roll_logo/JPMorganChase.svg) - ![US Air Force](https://rs.trumpia.com/images/roll_logo/USAirForce.svg) - ![US Navy](https://rs.trumpia.com/images/roll_logo/USNavy.svg) - ![ICBC](https://rs.trumpia.com/images/roll_logo/ICBC.svg) ![](https://rs.trumpia.com/images/common/thumb_auto.svg) ## What Is SMS Automation (Text Automation)? SMS Automation is the process that allows you to send SMS messages to your contacts automatically without you having to manually compose messages for SMS campaigns and other consumer engagement. The power of SMS Automation is that it helps to remove as much human error as possible while also freeing you to focus on more time-consuming tasks that require more effort or more attention. ## The Trumpia Advantage ![](https://rs.trumpia.com/images/icon/ball_workflow.svg) ## Automated Workflows Trumpia's automation tools allow you to set your text automation campaigns to run themselves. The software automatically carries out predetermined tasks for you whenever a specified trigger or condition is met. Even better, our Automated Workflows can automatically branch text conversations down different messaging paths based on how they respond to your prompts. This allows you to answer common questions and send the correct information or links to contacts without tying up your employees on the phone. ![](https://rs.trumpia.com/images/icon/ball_journey.svg) ## Personalized Customer Journeys Trumpia takes pride in something none of our competitors offer—Personalized Customer Journeys. Our platform is more than just a collection of independent tools, opting instead for an approach that values the lifecycle of a customer or subscriber in its entirety, helping you build lasting relationships and leading to higher sales and repeat business. Our 7-Step Journeys allow you to handle every stage of the customer lifecycle—from contact collection to nurturing, support, the feedback loop, and re-engagement. This holistic approach yields far greater results than a spot promotion, event, or visit. ![](https://rs.trumpia.com/images/icon/ball_target.svg) ## Smart Targeting To stand out from the crowd, it's increasingly important to cater to your customers' growing desire for more personalized and relevant messages. Our Smart Targeting lets you sort contacts into separate distribution groups based on any criteria you want, from customer demographics and specific interests to their interactive behavior with our system. This allows you to only send automated text messages to the right customers, and it reduces the headache of sorting them yourself, saving you valuable time. It also helps protect your company's brand image, rather than annoying people with irrelevant messages they don't want to receive. Targeting is a powerful tool, but the chore of keeping your lists updated can get extremely time-consuming. That's why Trumpia has Dynamic Targets, which keep your filtered distribution lists organized in real-time, automatically updating whenever a new subscriber is added, a contact unsubscribes, or an existing profile gets updated. The main benefit of this is it saves you time and eliminates the pain of having to manually update lists one at a time yourself. So for example, a university may opt in their entire incoming class of freshmen. In the following year, they would need those lists to be updated so those contacts are now listed as sophomores since there will be a new group of freshmen. Dynamic Targets do this so you save time and don't have to manually add, remove, or update records yourself. ## What Are Automated Text Campaigns? Automated Text Campaigns vary in their complexity and can be broken down into 3 levels. - ![Basic SMS automation icon](https://rs.trumpia.com/images/auto/ico_basic.png) ### Basic SMS Automation In its most basic form, an automated text campaign is a follow-up sent automatically whenever a subscriber takes an action. A common example of this is sending a message when someone texts your keyword. While this is what most software vendors consider automation, this is only the beginning for Trumpia and our SMS automation tools. - ![Drip campaign chart shows how you can send messages to your contacts at specific intervals](https://rs.trumpia.com/images/auto/ico_intermediate.png) ### Intermediate SMS Automation This next level incrementally sends text messages to a subscriber at specific times, such as a day, week, or month after they texted your keyword. While these time intervals can be preset, most automated text message software cannot dynamically adjust their campaign flow based on the subscriber's actions or responses. This can become an issue because if the contact has already responded to your question or clicked your link, you should be able to immediately stop sending the remaining messages in the drip so you don't annoy them. That's why, while time is just a main variable in most automated campaigns that competitors offer, it is just 1 of 18 variables for Trumpia's automated campaigns. - ![Automated SMS workflow chart](https://rs.trumpia.com/images/auto/ico_advanced.png) ### Advanced SMS Automation What sets Trumpia's automation apart is our advanced automation capabilities that are truly unique in the industry. Our automated workflows branch down diverging paths based on specific responses, whether or not a subscriber takes an action (e.g., clicks a link or submits a form), whether the response was positive or not, and a multitude of other criteria. This makes your marketing campaigns tailored and engaging to the subscriber. This unique advantage minimizes opt-outs, takes the relationship to more steps, and maximizes the customer's lifecycle with your business. ## Basic Types of Automated SMS Messages The following are a few examples of basic automated SMS Messages. ![SMS Drip Campaigns](https://rs.trumpia.com/images/why_trumpia/img03_web.svg) ### SMS Drip Campaigns ![SMS Drip Campaigns](https://rs.trumpia.com/images/why_trumpia/img03_web.svg) One type of SMS automation that we offer at Trumpia is called an SMS drip campaign. This type of automation sends messages at set time intervals or whenever an action is taken. Therefore, by designating the message response and the timing of the message, you can control every aspect of the campaign while maximizing your results. Our software even stops or creates new messaging paths based on the messaging paths you create! Drip campaigns allow you to remain in contact with your audience while saving valuable time via automation. ![Text Auto Responses](https://rs.trumpia.com/images/auto/img_message01.svg) ### Text Auto Responses ![Text Auto Responses](https://rs.trumpia.com/images/auto/img_message01.svg) Text Autoresponders automatically send a text in response to contacts that opt-in via your mobile keywords. Text auto replies are typically sent to customers to confirm their subscriptions to a mass texting service. Some businesses use text auto responses to provide information to customers, like sending them their store hours, while other businesses use text auto responses to drive customers to remain engaged by asking them questions. Conversion rates are driven by informed customers. Trumpia goes beyond simple text auto responses by offering dynamic and automated features that do more than just send a static message. With our text auto responder, you can start an automated campaign that asks customers questions and captures their responses so that you can use this information to personalize your messaging. Send automated SMS messages that don't feel “automatic.” ![Scheduled Text Messages](https://rs.trumpia.com/images/auto/img_message02.svg) ### Scheduled Text Messages ![Text Auto Responses](https://rs.trumpia.com/images/auto/img_message02.svg) Scheduled text messages are messages you set to be sent at a later time. With a mass texting software like Trumpia, scheduling your message is as easy as composing your message, choosing your recipients, and selecting the option of when you want it sent. If you choose to send it later, you can also edit it before the message is sent or cancel the message if needed. A scheduled auto text message is perfect for sending things like appointment reminders, event invites, product updates (like when items are back in stock), and so much more. With high open rates, texts are ideal for ensuring your audience receives the targeted information. One way to improve this feature is to use a dynamic list that updates instead of a static list to send the scheduled messages. Imagine how much more effective your offers could be if 100 more subscribers now qualified to receive a scheduled message, but they signed up and qualified after the message was already scheduled. ![Recurring Messages](https://rs.trumpia.com/images/auto/img_notification.svg) ### Recurring Messages ![Text Auto Responses](https://rs.trumpia.com/images/auto/img_notification.svg) Recurring Text messages are a subset of scheduled text messages. They allow you to create your messages and then choose when they will be sent out on a regular basis -- daily, weekly, monthly, or whatever interval you choose. They are especially effective for things like meeting reminders, sales calls, or online and store sales. You can improve these messages based on dynamically changing conditions of a target group as situations change while they are receiving canned messages. Just be sure to keep to the promised message count, as [regulators](https://www.fcc.gov/general/telemarketing-and-robocalls) may crack down on you if you don't. ![Appointment Reminders](https://rs.trumpia.com/images/auto/img_reminder.svg) ### Appointment Reminders ![Appointment Reminders](https://rs.trumpia.com/images/auto/img_reminder.svg) One extremely helpful and effective way to use SMS automation tools is by setting up appointment reminders that target specific users or groups. Every office or HR department knows how frustrating it can be when appointments get canceled or no-shows occur. That is why appointment reminders can help confirm or reschedule appointments in order to save you and your company time. Rescheduling through Trumpia is very easy too—contacts just need to text you and ask for a new appointment date, which can trigger a message that sends them a link to reschedule. ![Link Tracking and Scoring](https://rs.trumpia.com/images/why_trumpia/img02_web.svg) ### Link Tracking and Scoring ![Link Tracking and Scoring](https://rs.trumpia.com/images/why_trumpia/img02_web.svg) This enables our software to automatically assign scores to contacts based on the behavior and interactions they take in our system. This means your most qualified leads will receive the highest scores, helping you to determine who to target the most. We offer various ways to track customer interactions, which you can use to score them. - Our Site Tracking feature allows you to tell when a contact has visited certain web pages or performed a specific action on your website. You can then use this information to segment your audience and target them. For instance, you can send a follow-up message to a customer who has visited your pricing page, but then send a different message to a customer who visited your tutorial videos. - Our Click-Through Tracking lets you embed links into your texts and emails. Trumpia then automatically tracks who did or didn't click on which links, letting you use this information to better target your next round of messages. - Our Lead Scoring feature is the tool that automatically assigns scores to your contacts based on the behavior and attributes they take within our system. Contacts can also accumulate scores in different categories. - You can also have an Automated Workflow initiated when someone hits a certain score in a category. For example, for a nonprofit, if a contact scores 10 points for interest in volunteering in their community, we can automatically send them a link detailing your upcoming volunteer event schedule. #### Simple SMS Automation vs Advanced Automated Workflows To illustrate the difference between simple text automation and our advanced Automated Workflows, we can look at an example surrounding sending a reminder to fill out HR paperwork to a group of new hires. With a simple text automation service, the most you could do is schedule a reminder to be sent to all the new employees the day before the form is due. But with Trumpia's SMS marketing tools, you can do a lot more. ![Simple Text Automation vs Advanced Automated Workflows image](https://rs.trumpia.com/images/doorway/img_doorway91.svg) To begin, you can ask each employee more about them, like which position they are hired for and in which state. Different roles may require different forms, so this allows you to automatically send them only the forms they need. Then, you can track who has filled out their forms so you can send specific reminders to only those who still need to fill theirs out. This string of interactions makes Trumpia's Automated Workflows so powerful. Whereas the simple service requires loads of manual intervention at each step, Trumpia's automated texting service can fully automate the entire engagement with free-form, omnidirectional workflows. ## How Automated Texting Works with Integrations To make the most out of your customer's data, you may want to integrate your applications with Trumpia so that they work together. If you have an in-house development team, they may be able to build some integrations yourself, but that could eat into their valuable coding time for other priority projects. If you don't have a development team or your team is busy, there are some other great options. ![Integrating texting with other programs leads to more effective messaging and less data entry](https://rs.trumpia.com/images/auto/img_zapier.svg)![Integrating texting with other programs leads to more effective messaging and less data entry](https://rs.trumpia.com/images/auto/img_zapier_m.svg) Integration platforms like Zapier allow you to connect different programs together so that they trigger off of each other, turning your unconnected programs into an interconnected web. This applies to your customer relationship management programs (CRMs) too. Applications like Salesforce allow you to integrate different applications and messaging channels into one easy-to-use interface. And of course there are always API integrations. Implementing a multichannel API into your programs allows you to scale up to thousands of messages that you can send customers across any channel you'd like. ### Here are some advantages to Trumpia's API: - With Trumpia's API, you get powerful database management. This way, you don't have to write code to create lists, add contacts, update them, or even unsubscribe them. It's almost like having a built-in CRM at no additional cost. - Quickly increase login security with our 2-factor authentication tool. This secures your software or website by requiring a one-time passcode that's either emailed or texted to users. - Trumpia's API service supports dedicated short codes and toll-free number options. Both come with high throughput, but toll-free costs $1000s less. ## Getting Started with Text Message Automation Text automation works wonders, but it can't do anything if you do not have contacts to send messages to. So, to get started, here are a few simple steps you should take. - ### 01\. Sign Contacts Up When you want to get started with text automation, the first thing you have to do is build a contact list. Regulations say you have to have consent from your contacts before you can message them. There are 3 easy ways to do this: 1. 1. Mobile keywords allow your contacts to opt in to your campaigns. You can capture their phone number and send them automated text messages. A mobile keyword can be any word you select for your customers to text so they can subscribe to your alerts. When a customer texts in your keyword, a text messaging software will automatically capture their phone number and store it in your database. 2. 2. Online signup pages let your customers opt themselves in to receive your messages by filling out their information and giving you consent to send them automated text messages. 3. 3. Outside Trumpia, you can also sign up existing contacts for automated text messages provided you have their express written consent to do so. You can then import this to your text automation software easily. - ### 02\. Best Practices to Get Signups Once you've decided that you would like to use an automated messaging service like Trumpia, you'll need to build your database so that you can reach as many potential customers as possible. While that may seem daunting, there are a number of easy ways to beef up your subscriber list. Here are a few: - Make Subscribing Easy (Keep It Simple) Potential subscribers aren't going to jump through hoops to join your automated text messaging lists. If it's not easy to subscribe, they won't spend the time to figure it out. You can make signing up as easy as texting your keyword to a designated number, automatically opting themselves into your messaging lists. Then if you have a service like Trumpia, we can automatically ask them more questions to learn more about them. - Make Subscribing Appealing (Offer Incentives) Simply being able to get all of the latest information about your organization probably isn't enough to entice most people to subscribe to your mass texting program. Instead, consider offering a drawing for some kind of prize or gift certificate from all of the subscribers during a specific period or during a vendor event. Or you can offer anyone who signs up a coupon or exclusive deal, like 20% off their next purchase. - Expand Your Presence (Use Multiple Channels) You never know where a potential customer will first notice your company. It could be on your website, on social media, or even in print advertising. Be sure to have a way for all of these readers to sign up. Just because a potential customer is reading your brochure doesn't mean that they don't use text messaging. To simplify this, you can put your mobile keyword across all of your forms of advertising so that they can easily sign up no matter where they are. Ask Us A Question Or Call Us at 1-888-707-3030 First Name\* Last Name\* Email\* Phone Number\* Organization Name What can we help you with? Promo Code Search Keyword Lead Type - Subject Referer Support UID Google Cookie Info Button Clicked From Searched From UTM Source UTM Medium UTM Content UTM Term Campaign ID Keyword ID AD Group ID Match Type Network Device GCLID MSCLKID Partnerstack Customer Key Partnerstack Lead Key Partnerstack Partner Key | | | | --- | --- | | | | ![](https://bat.bing.com/action/0?ti=5660485&tm=gtm002&Ver=2&mid=677b881b-5ad2-4624-bd68-89787ccfee5b&bo=1&sid=c2984e80ff9e11ef9f25b3a71c7bd464&vid=c2985160ff9e11ef8764b77fa4f80dd6&vids=1&msclkid=N&pi=918639831&lg=en-US&sw=1280&sh=1024&sc=24&tl=Text%20Message%20Automation%20Software%20%7C%20SMS%20Text%20Automation&kw=automated%20text%20message&p=https%3A%2F%2Fwww.trumpia.com%2Fproduct%2Fautomation-text-messaging&r=<=516&evt=pageLoad&sv=1&cdb=AQAQ&rn=677694) ## Attic Case Study - Resources - Case Studies # Case Study: ## Attic - ![99cent store](https://rs.trumpia.com/images/roll_logo/99centstore.svg) - ![COSTCO WHOLESALE](https://rs.trumpia.com/images/roll_logo/logo_Costco.svg) - ![FEMA](https://rs.trumpia.com/images/roll_logo/logo_FEMA.svg) - ![7 ELEVEN](https://rs.trumpia.com/images/roll_logo/logo_7Eleven.svg) - ![GM](https://rs.trumpia.com/images/roll_logo/gm.svg) - ![Toyota](https://rs.trumpia.com/images/roll_logo/toyota.svg) - ![Ford](https://rs.trumpia.com/images/roll_logo/ford.svg) - ![LG](https://rs.trumpia.com/images/roll_logo/LG.svg) - ![McDonalds](https://rs.trumpia.com/images/roll_logo/McDonalds.svg) - ![Hyatt](https://rs.trumpia.com/images/roll_logo/Hyatt.svg) - ![BaltimoreRavens](https://rs.trumpia.com/images/roll_logo/logo_BaltimoreRavens.svg) - ![Texas AnM University](https://rs.trumpia.com/images/roll_logo/TexasAnMUniversity.svg) - ![OMNI HOTELS & RESORTS](https://rs.trumpia.com/images/roll_logo/logo_omnihotel.svg) - ![NJ](https://rs.trumpia.com/images/roll_logo/logo_njstate.svg) - ![State of New York](https://rs.trumpia.com/images/roll_logo/StateofNewYork.svg) - ![JPM organ Chase](https://rs.trumpia.com/images/roll_logo/JPMorganChase.svg) - ![US Air Force](https://rs.trumpia.com/images/roll_logo/USAirForce.svg) - ![US Navy](https://rs.trumpia.com/images/roll_logo/USNavy.svg) - ![ICBC](https://rs.trumpia.com/images/roll_logo/ICBC.svg) - ![99cent store](https://rs.trumpia.com/images/roll_logo/99centstore.svg) - ![COSTCO WHOLESALE](https://rs.trumpia.com/images/roll_logo/logo_Costco.svg) - ![FEMA](https://rs.trumpia.com/images/roll_logo/logo_FEMA.svg) - ![7 ELEVEN](https://rs.trumpia.com/images/roll_logo/logo_7Eleven.svg) - ![GM](https://rs.trumpia.com/images/roll_logo/gm.svg) - ![Toyota](https://rs.trumpia.com/images/roll_logo/toyota.svg) - ![Ford](https://rs.trumpia.com/images/roll_logo/ford.svg) - ![LG](https://rs.trumpia.com/images/roll_logo/LG.svg) - ![McDonalds](https://rs.trumpia.com/images/roll_logo/McDonalds.svg) - ![Hyatt](https://rs.trumpia.com/images/roll_logo/Hyatt.svg) - ![BaltimoreRavens](https://rs.trumpia.com/images/roll_logo/logo_BaltimoreRavens.svg) - ![Texas AnM University](https://rs.trumpia.com/images/roll_logo/TexasAnMUniversity.svg) - ![OMNI HOTELS & RESORTS](https://rs.trumpia.com/images/roll_logo/logo_omnihotel.svg) - ![NJ](https://rs.trumpia.com/images/roll_logo/logo_njstate.svg) - ![State of New York](https://rs.trumpia.com/images/roll_logo/StateofNewYork.svg) - ![JPM organ Chase](https://rs.trumpia.com/images/roll_logo/JPMorganChase.svg) - ![US Air Force](https://rs.trumpia.com/images/roll_logo/USAirForce.svg) - ![US Navy](https://rs.trumpia.com/images/roll_logo/USNavy.svg) - ![ICBC](https://rs.trumpia.com/images/roll_logo/ICBC.svg) ## Attic produces a month's revenue in just 3 days by promoting their Black Friday deals with a new mobile keyword. _Attic_ is a fashion forward streetwear clothing retail store promoting culture and individuality through monumental pricing. Locally owned and operated, Attic has created a devout following in their coveted selection of street wear goods both for women and men. Read the Full Case Study First Name\* Last Name\* Email\* Phone Number\* Promo Code Search Keyword Lead Type - Subject Referer Support UID Google Cookie Info Button Clicked From Searched From UTM Source UTM Medium UTM Content UTM Term Campaign ID Keyword ID AD Group ID Match Type Network Device GCLID MSCLKID Partnerstack Customer Key Partnerstack Lead Key Partnerstack Partner Key ### The Challenge Attic clothing brand is growing as a revolutionary force in streetwear fashion across the United States. In order to cultivate a competitive edge in the fashion retail industry, Attic chose to think outside of the box with a winning marketing strategy for Black Friday. "We have seen the mobile experience heavily influence purchasing by informing and enabling in-store transactions. During the holidays when consumers are pressed for time, there will be a heavy reliance places on mobile devices for delivering information, promotions, and sales. With Trumpia, it's been very successful in getting people excited about our upcoming promotions like a coveted insider/VIP list for the Attic." **Jimmy,** Owner/Manager of Attic ![](https://rs.trumpia.com/images/study/caselogo35.png) ### Our Solution With the emphasis on social media and mobile marketing, Attic minimized their advertising costs by cutting out all paid print, radio, and internet advertisements. **Fill out the form to view the full case study!** Ask Us A Question Or Call Us at 1-888-707-3030 First Name\* Last Name\* Email\* Phone Number\* Organization Name What can we help you with? Promo Code Search Keyword Lead Type - Subject Referer Support UID Google Cookie Info Button Clicked From Searched From UTM Source UTM Medium UTM Content UTM Term Campaign ID Keyword ID AD Group ID Match Type Network Device GCLID MSCLKID Partnerstack Customer Key Partnerstack Lead Key Partnerstack Partner Key | | | | --- | --- | | | | ![](https://bat.bing.com/action/0?ti=5660485&tm=gtm002&Ver=2&mid=91611afd-049a-464c-8f80-bc716b7d5057&bo=1&sid=c2b01aa0ff9e11efa8f85f10accac0cf&vid=c2b03270ff9e11efbd7a99bf8e4d7d50&vids=1&msclkid=N&pi=918639831&lg=en-US&sw=1280&sh=1024&sc=24&tl=Attic%20-%20Retail%20Store%20Case%20Study&p=https%3A%2F%2Fwww.trumpia.com%2Fresources%2Fcase-studies%2Fattic&r=<=468&evt=pageLoad&sv=1&cdb=AQAQ&rn=582120) ## Franchise Text Messaging Solutions - Solutions - Use Cases # Text Messaging For Franchises [Sign Up Free](https://responsive.trumpia.com/account/signup) [Book Demo](https://www.trumpia.com/solutions/use-cases/franchises#) ![](https://rs.trumpia.com/images/common/popupImg.png) ![AEO](https://rs.trumpia.com/images/doorway/logos/aeoinc_logo.svg)![IHOP](https://rs.trumpia.com/images/doorway/logos/ihop_logo.svg)![chickfila](https://rs.trumpia.com/images/doorway/logos/chickfila_logo.svg)![planet fitness](https://rs.trumpia.com/images/doorway/logos/planetfitness_logo.svg)![orangetheory FITNESS](https://rs.trumpia.com/images/doorway/logos/orangetheory_logo.svg)![Pizza Hut](https://rs.trumpia.com/images/doorway/logos/pizzahut_logo.svg)![nike](https://rs.trumpia.com/images/doorway/logos/nike_logo.svg)![jamba juice](https://rs.trumpia.com/images/doorway/logos/jambajuice_logo02.svg) ![](https://rs.trumpia.com/images/common/popupImg.png) ## Texting for Franchise Marketing One of the biggest challenges franchisors face every day is how to help their franchisees succeed. Because 90 percent of all texts are read within three minutes, you can ensure that your important messages, such as those dealing with corporate standards, will be read promptly by franchisees. Using _text messaging for franchises_, franchisees can send promotional SMS or [MMS messages](https://www.trumpia.com/product/omni-channel/mms-messaging) that will bring traffic to their locations. Even if a franchise is a household name, keeping in touch with franchisees is not easy, and advertising for each individual location can become cumbersome. Luckily, Trumpia offers a comprehensive [SMS marketing software](https://www.trumpia.com/sms-marketing) paired with industry-leading automation to keep your franchises running in tip-top shape. ### How Text Messaging For Franchises Can Help You ### Generate More Revenue Generate more revenue and promote repeat business by sending targeted mobile offers directly to customers. It starts with a text keyword customers can text in to sign up for your sales alerts. With our Smart Targeting, you can promote relevant sales and special offers as well as let customers know about new franchise locations in their area. In addition, mobile coupons are redeemed 10x more often than paper ones. With Trumpia, you can send targeted and highly relevant mobile coupons through SMS or email and see a dramatic impact on store traffic and revenue. ![Example of an advertisement with a keyword on it](https://rs.trumpia.com/images/doorway/img_doorway45.png) ![Image of an automated workflow](https://rs.trumpia.com/images/doorway/img_doorway43.png) ### Increase Operational Efficiency with Automation With text messaging, franchisees and franchisors can quickly communicate with staff with two-way texting to fill any scheduling gaps or last minute openings that may occur. You can also free up your marketing team by automatically sending a more desirable coupon to frequent buyers who haven't used an initial coupon, or simply send an announcement of a new store opening in the customer's area. With an [SMS API](https://www.trumpia.com/api/sms-api-overview), you can integrate texting into your existing systems to streamline how you communicate with employees and customers. ### Offer Better Customer Service Over 33% of customers hang up immediately when they are put on hold, and 64% of consumers prefer texting over calling for customer service. With Trumpia, you can enable two-way texting capabilities at each location, allowing employees to send texts and answer customer questions through their established business number. This gives customers the convenience of texting to ask for store hours, get directions, and make appointments. And, you can automatically follow up with customers by sending them an SMS survey to solicit feedback on service and brand representation. ![Image of a customer survey questionaire sent via texting](https://rs.trumpia.com/images/doorway/img_doorway24.png) ![Image of a white-labelled login page](https://rs.trumpia.com/images/doorway/img_doorway57.svg) ### Control Marketing Standards Across All Locations Trumpia provides you with the best suite of tools to keep your brand consistent across all messaging campaigns for all of your franchises. With customizable templates you can be sure each franchise follows the corporate branding standards. You can also brand Trumpia's messaging software as your own so it displays your name and logo when your users sign in, or receive an email or SMS message from you. And with centralized reporting, you can track what aspects of your campaigns are working and what you may need to change. ### Manage Data and Access with Enterprise Features With Trumpia's access control you can create specific rules so that each location only has access to their customers' contact information. This means that your Bay Area location won't accidentally send offers to customers in Los Angeles. For your corporate office, we offer a suite of enterprise grade tools that are designed to give you greater control and security of your brand and franchise operations. ![Illustration of a city](https://rs.trumpia.com/images/doorway/img_doorway02.png) ![Illustration of Trumpia's various communication channels](https://rs.trumpia.com/images/doorway/img_doorway53.png) ### Use Multiple Channels Email is not an effective way to make sure your franchisees see new policies or announcements as only 22% of emails are ever read, but with texting's 98% read rate you can be sure that they will be seen. And if you own a franchise, Trumpia has a variety of text messaging and multi-channel marketing tools including mobile coupons to keep your customers coming back for more. ### Boost Employee Satisfaction Your HR team can send reminders for benefits enrollment deadlines and see more results than email. With Trumpia you can send links for more information about corporate benefits, and then we can automatically follow up with employees who don't click the link. SMS is the perfect way to send company-wide announcements about new training or safety protocols, as well as details about upcoming events. ![Image of an automated conversation between HR and an employee](https://rs.trumpia.com/images/doorway/img_doorway58.png) ## What Franchises Are Saying About Trumpia - ![jamba juice](https://rs.trumpia.com/images/doorway/logos/jambajuice_logo.svg) "Trumpia's SMS marketing provides us with the most direct, immediate and affordable way to connect with local residents and quickly build a loyal following. The return on investment we've enjoyed since we began using Trumpia's platform has been tremendous." \- Brett Thomas, Owner of [Jamba Juice Bakersfield](https://www.trumpia.com/resources/case-studies/jamba-juice) See What Makes Trumpia Different [Download Handout](https://www.trumpia.com/) Ask Us A Question Or Call Us at 1-888-707-3030 First Name\* Last Name\* Email\* Phone Number\* Organization Name What can we help you with? Promo Code Search Keyword Lead Type - Subject Referer Support UID Google Cookie Info Button Clicked From Searched From UTM Source UTM Medium UTM Content UTM Term Campaign ID Keyword ID AD Group ID Match Type Network Device GCLID MSCLKID Partnerstack Customer Key Partnerstack Lead Key Partnerstack Partner Key | | | | --- | --- | | | | ![](https://bat.bing.com/action/0?ti=5660485&tm=gtm002&Ver=2&mid=a53feca3-c740-4043-9bd7-687c1bf2819e&bo=1&sid=c2e61440ff9e11ef9c479fcc3f24a8ca&vid=c2e60ec0ff9e11ef9ad0c7a64662ad0f&vids=1&msclkid=N&pi=918639831&lg=en-US&sw=1280&sh=1024&sc=24&tl=Text%20Messaging%20for%20Franchise%20Marketing%20%7C%20SMS%20for%20Franchisees&p=https%3A%2F%2Fwww.trumpia.com%2Fsolutions%2Fuse-cases%2Ffranchises&r=<=783&evt=pageLoad&sv=1&cdb=AQAQ&rn=447569) ## Two-Factor Authentication **[![White Trumpia API logo](https://rs.trumpia.com/images/api/trumpia-api-logo.png)](https://www.trumpia.com/api/sms-api-overview)** Call or Text\* [1-888-707-3030](tel:1-888-707-3030)[Hours](https://www.trumpia.com/api/two-factor-authentication#)[Login](https://responsive.trumpia.com/account/login) 6AM - 6PM Pacific (Weekdays)8AM - 4PM Pacific (Weekends and Holidays) - [Trumpia Homepage](https://www.trumpia.com/) - [Overview](https://www.trumpia.com/api/sms-api-overview) - [Use Cases](https://www.trumpia.com/api/use-cases) - [Pricing](https://www.trumpia.com/api/pricing-contact) - [FAQ](https://www.trumpia.com/api/faq) - [Documentation](https://www.trumpia.com/api/two-factor-authentication#) - [Infrastructure](https://www.trumpia.com/api/infrastructure) - [REST](https://classic.trumpia.com/api/docs/rest/overview.php) - [HTTP](https://classic.trumpia.com/api/docs/http/overview.php) - [SDK](https://classic.trumpia.com/sdk/overview.php) [CONTACT US](https://www.trumpia.com/contact-us?button_clicked_from=/api/two-factor-authentication) # **Two-Factor Authentication** **Double Up on Data Security**[SIGN UP TODAY](https://responsive.trumpia.com/account/signup) Online security is more important than ever. Hackers are ever more adept at compromising passwords and getting personal information. Now is the time to do something about it. Two-factor authentication is an invaluable tool that allows you and your customers to take control and feel more secure. ## What Is **Two-Factor Authentication?** Two security measures are harder to crack than one. Requiring something you know (like your password) and then something you have access to that can receive private messages (like your mobile phone) makes it doubly difficult for cyber-criminals to access your sensitive data and carry out data breaches. - **Factor 1** The first factor is when you log in to a website you need to enter your username and password. While this is certainly a great start and relatively secure, you leave your data open to hackers who have powerful tools (like entering hundreds of different passwords and brute forcing your login.) - **Factor 2** The second factor is a one-time passcode sent to your mobile number, which must be entered typically within 10 minutes to access the secured computer or network. This is highly effective in conjunction with your login because it requires the user to have physical access to their phone in a time-sensitive manner. Two-factor authentication is a wise measure for processes like money transfers and changing account settings, even if you don't require the added security for everyday logins. Two-factor authentication also verifies user identities for lost-password requests, so it goes a long way to prevent fraudulent logins to your system. All this integrates with any API and requires no additional hardware. ## Why You **Need Two-factor Authentication** ![](https://rs.trumpia.com/images/api/authentication_img.svg) Two-factor authentication is a wise measure for processes like money transfers and changing account settings, even if you don't require the added security for everyday logins. Two-factor authentication also verifies user identities for lost-password requests, so it goes a long way to prevent fraudulent logins to your system. All this integrates with any API and requires no additional hardware. ## The Trumpia **Two-Factor Advantage** - Integrate with Any Open API ![](https://rs.trumpia.com/images/api/ico-advantage-1.svg) Our two-factor tool allows you to reliably integrate text messaging to send codes to customers as long as your program has an open API to do so. - Use The Full Power of Trumpia ![](https://rs.trumpia.com/images/api/ico-advantage-2.svg) In addition to two-factor authentication, you can use Trumpia's industry-leading automation and text messaging to reach employees and customers no matter where they are. - Reliable Support ![](https://rs.trumpia.com/images/api/ico-advantage-3.svg) Unlike some competitors, we do not leave you in the lurch to figure out and diagnose an issue integrating two-factor authentication into your programs. We have a support team (365 days a year!) that can answer your questions and walk you through solutions so you can get two-factor authentication set up quickly. [PRICING](https://www.trumpia.com/api/pricing-contact) [CONTACT US](https://www.trumpia.com/contact-us?button_clicked_from=/api/two-factor-authentication) | | | | --- | --- | | | | [iframe](https://td.doubleclick.net/td/ga/rul?tid=G-3T2LJSW4XT&gacid=1267057162.1741824280>m=45je53c0v9100893675z8810340901za200&dma=0&gcd=13l3l3l3l1l1&npa=0&pscdl=noapi&aip=1&fledge=1&frm=0&tag_exp=102482433~102587591~102640600~102717422~102788824~102791784~102813108~102814060~102825837&z=667121178)[iframe](https://td.doubleclick.net/td/rul/1055448613?random=1741824280273&cv=11&fst=1741824280273&fmt=3&bg=ffffff&guid=ON&async=1>m=45be53c0v9184802892z8810340901za201&gcd=13l3l3l3l1l1&dma=0&tag_exp=102482433~102587591~102640600~102717422~102788824~102791784~102814060~102825837&u_w=1280&u_h=1024&url=https%3A%2F%2Fwww.trumpia.com%2Fapi%2Ftwo-factor-authentication&hn=www.googleadservices.com&frm=0&tiba=What%20is%20SMS%202FA%3F%20Two-Factor%20Authentication%20SMS%20API&npa=0&pscdl=noapi&auid=73560753.1741824280&uaa=&uab=&uafvl=&uamb=0&uam=&uap=&uapv=&uaw=0&fledge=1&_tu=Cg)[iframe](https://td.doubleclick.net/td/rul/1055448613?random=1741824280619&cv=11&fst=1741824280619&fmt=3&bg=ffffff&guid=ON&async=1>m=45be53c0v9184802892za200zb810340901&gcd=13l3l3l3l1l1&dma=0&tag_exp=102482433~102587591~102640600~102717422~102788824~102791784~102814059~102825837&u_w=1280&u_h=1024&url=https%3A%2F%2Fwww.trumpia.com%2Fapi%2Ftwo-factor-authentication&hn=www.googleadservices.com&frm=0&tiba=What%20is%20SMS%202FA%3F%20Two-Factor%20Authentication%20SMS%20API&did=dZTQ1Zm&gdid=dZTQ1Zm&npa=0&pscdl=noapi&auid=73560753.1741824280&uaa=&uab=&uafvl=&uamb=0&uam=&uap=&uapv=&uaw=0&fledge=1&data=event%3Dgtag.config) ![](https://bat.bing.com/action/0?ti=5660485&tm=gtm002&Ver=2&mid=08ff20c4-4965-4002-8ef0-294055622ebb&bo=1&sid=c2781670ff9e11ef94ea4368243544f6&vid=c2783360ff9e11efb6e343becd458389&vids=1&msclkid=N&pi=918639831&lg=en-US&sw=1280&sh=1024&sc=24&tl=What%20is%20SMS%202FA%3F%20Two-Factor%20Authentication%20SMS%20API&p=https%3A%2F%2Fwww.trumpia.com%2Fapi%2Ftwo-factor-authentication&r=<=319&evt=pageLoad&sv=1&cdb=AQAQ&rn=141947) ## TCPA Regulations Overview # Telephone Consumer Protection Act 47 U.S.C. $\\S$ 227 SEC .227. \[47 U.S.C. 227\] RESTRICTIONS ON THE USE OF TELEPHONE EQUIPMENT (a) D EFINITIONS .—As used in this section— (1) The term “automatic telephone dialing system” means equipment which has the capacity— (A) to store or produce telephone numbers to be called, using a random or sequential number generator; and (B) to dial such numbers. (2) The term “established business relationship”, for purposes only of subsection (b)(1)(C)(i), shall have the meaning given the term in section 64.1200 of title 47, Code of Federal Regulations, as in effect on January 1, 2003, except that— (A) such term shall include a relationship between a person or entity and a business subscriber subject to the same terms applicable under such section to a relationship between a person or entity and a residential subscriber; and B) an established business relationship shall be subject to any time limitation established pursuant to paragraph (2)(G)). (3) The term “telephone facsimile machine” means equipment which has the capacity (A) to transcribe text or images, or both, from paper into an electronic signal and to transmit that signal over a regular telephone line, or (B) to transcribe text or images (or both) from an electronic signal received over a regular telephone line onto paper. (4) The term “telephone solicitation” means the initiation of a telephone call or message for the purpose of encouraging the purchase or rental of, or investment in, property, goods, or services, which is transmitted to any person, but such term does not include a call or message (A) to any person with that person's prior express invitation or permission, (B) to any person with whom the caller has an established business relationship, or (C) by a tax exempt nonprofit organization. (5) The term “unsolicited advertisement” means any material advertising the commercial availability or quality of any property, goods, or services which is transmitted to any person without that person's prior express invitation or permission, in writing or otherwise. (b) R ESTRICTIONS ON THE USE OF AUTOMATED TELEPHONE EQUIPMENT .— (1) P ROHIBITIONS .—It shall be unlawful for any person within the United States, or any person outside the United States if the recipient is within the United States— This summary of the Telephone Consumer Protection Act (47 U.S.C. $\\S,,227\\rangle$ ) is provided for convenience only. Individuals should also refer to the United States Code at [http://www.gpoaccess.gov](http://www.gpoaccess.gov/). (A) to make any call (other than a call made for emergency purposes or made with the prior express consent of the called party) using any automatic telephone dialing system or an artificial or prerecorded voice— (i) to any emergency telephone line (including any “911” line and any emergency line of a hospital, medical physician or service office, health care facility, poison control center, or fire protection or law enforcement agency); (ii) to the telephone line of any guest room or patient room of a hospital, health care facility, elderly home, or similar establishment; or (iii) to any telephone number assigned to a paging service, cellular telephone service, specialized mobile radio service, or other radio common carrier service, or any service for which the called party is charged for the call; (B) to initiate any telephone call to any residential telephone line using an artificial or prerecorded voice to deliver a message without the prior express consent of the called party, unless the call is initiated for emergency purposes or is exempted by rule or order by the Commission under paragraph (2)(B); (C) to use any telephone facsimile machine, computer, or other device to send, to a telephone facsimile machine, an unsolicited advertisement to a telephone facsimile machine, unless— (i) the unsolicited advertisement is from a sender with an established business relationship with the recipient; (ii) the sender obtained the number of the telephone facsimile machine through— (I) the voluntary communication of such number, within the context of such established business relationship, from the recipient of the unsolicited advertisement, or (II) a directory, advertisement, or site on the Internet to which the recipient voluntarily agreed to make available its facsimile number for public distribution, except that this clause shall not apply in the case of an unsolicited advertisement that is sent based on an established business relationship with the recipient that was in existence before July 9, 2005, if the sender possessed the facsimile machine number of the recipient before such date of enactment; and This summary of the Telephone Consumer Protection Act (47 U.S.C. $\\S,,227\\rangle$ ) is provided for convenience only. Individuals should also refer to the United States Code at [http://www.gpoaccess.gov](http://www.gpoaccess.gov/). (iii) the unsolicited advertisement contains a notice meeting the requirements under paragraph (2)(D), except that the exception under clauses (i) and (ii) shall not apply with respect to an unsolicited advertisement sent to a telephone facsimile machine by a sender to whom a request has been made not to send future unsolicited advertisements to such telephone facsimile machine that complies with the requirements under paragraph (2)(E); or (D) to use an automatic telephone dialing system in such a way that two or more telephone lines of a multi-line business are engaged simultaneously. (2) R EGULATIONS ;EXEMPTIONS AND OTHER PROVISIONS .—The Commission shall prescribe regulations to implement the requirements of this subsection. In implementing the requirements of this subsection, the Commission— (A) shall consider prescribing regulations to allow businesses to avoid receiving calls made using an artificial or prerecorded voice to which they have not given their prior express consent; (B) may, by rule or order, exempt from the requirements of paragraph (1)(B) of this subsection, subject to such conditions as the Commission may prescribe— (i) calls that are not made for a commercial purpose; and (ii) such classes or categories of calls made for commercial purposes as the Commission determines— (I) will not adversely affect the privacy rights that this section is intended to protect; and (II) do not include the transmission of any unsolicited advertisement; (C) may, by rule or order, exempt from the requirements of paragraph (1)(A)(iii) of this subsection calls to a telephone number assigned to a cellular telephone service that are not charged to the called party, subject to such conditions as the Commission may prescribe as necessary in the interest of the privacy rights this section is intended to protect; (D) shall provide that a notice contained in an unsolicited advertisement complies with the requirements under this subparagraph only if— (i) the notice is clear and conspicuous and on the first page of the unsolicited advertisement; This summary of the Telephone Consumer Protection Act (47 U.S.C. $\\S,,227\\rangle$ ) is provided for convenience only. Individuals should also refer to the United States Code at [http://www.gpoaccess.gov](http://www.gpoaccess.gov/). (ii) the notice states that the recipient may make a request to the sender of the unsolicited advertisement not to send any future unsolicited advertisements to a telephone facsimile machine or machines and that failure to comply, within the shortest reasonable time, as determined by the Commission, with such a request meeting the requirements under subparagraph (E) is unlawful; (iii) the notice sets forth the requirements for a request under subparagraph (E); (iv) the notice includes— (I) a domestic contact telephone and facsimile machine number for the recipient to transmit such a request to the sender; and (II) a cost-free mechanism for a recipient to transmit a request pursuant to such notice to the sender of the unsolicited advertisement; the Commission shall by rule require the sender to provide such a mechanism and may, in the discretion of the Commission and subject to such conditions as the Commission may prescribe, exempt certain classes of small business senders, but only if the Commission determines that the costs to such class are unduly burdensome given the revenue generated by such small businesses; (v) the telephone and facsimile machine numbers and the cost-free mechanism set forth pursuant to clause (iv) permit an individual or business to make such a request at any time on any day of the week; and (vi) the notice complies with the requirements of subsection (d); (E) shall provide, by rule, that a request not to send future unsolicited advertisements to a telephone facsimile machine complies with the requirements under this subparagraph only if— (i) the request identifies the telephone number or numbers of the telephone facsimile machine or machines to which the request relates; (ii) the request is made to the telephone or facsimile number of the sender of such an unsolicited advertisement provided pursuant to subparagraph (D)(iv) or by any other method of communication as determined by the Commission; and (iii) the person making the request has not, subsequent to such request, provided express invitation or permission to the sender, in writing or This summary of the Telephone Consumer Protection Act (47 U.S.C. $\\S,,227\\rangle$ ) is provided for convenience only. Individuals should also refer to the United States Code at [http://www.gpoaccess.gov](http://www.gpoaccess.gov/). otherwise, to send such advertisements to such person at such telephone facsimile machine; (F) may, in the discretion of the Commission and subject to such conditions as the Commission may prescribe, allow professional or trade associations that are taxexempt nonprofit organizations to send unsolicited advertisements to their members in furtherance of the association’s tax-exempt purpose that do not contain the notice required by paragraph (1)(C)(iii), except that the Commission may take action under this subparagraph only— (i) by regulation issued after public notice and opportunity for public comment; and (ii) if the Commission determines that such notice required by paragraph (1)(C)(iii) is not necessary to protect the ability of the members of such associations to stop such associations from sending any future unsolicited advertisements; and (G)(i) may, consistent with clause (ii), limit the duration of the existence of an established business relationship, however, before establishing any such limits, the Commission shall— (I) determine whether the existence of the exception under paragraph(1)(C) relating to an established business relationship has resulted in a significant number of complaints to the Commission regarding the sending of unsolicited advertisements to telephone facsimile machines; (II) determine whether a significant number of any such complaints involve unsolicited advertisements that were sent on the basis of an established business relationship that was longer in duration that the Commission believes is consistent with the reasonable expectations of consumers; (III) evaluate the costs to senders of demonstrating the existence of an established business relationship within a specified period of time and the benefits to recipients of establishing a limitation on such established business relationship; and (IV) determine whether with respect to small businesses, the costs would not be unduly burdensome; and (ii) may not commence a proceeding to determine whether to limit the duration of the existence of an established business relationship before the expiration of the 3-month period that begins on July 9, 2005. This summary of the Telephone Consumer Protection Act (47 U.S.C. $\\S,,227\\rangle$ ) is provided for convenience only. Individuals should also refer to the United States Code at [http://www.gpoaccess.gov](http://www.gpoaccess.gov/). (3) P RIVATE RIGHT OF ACTION .—A person or entity may, if otherwise permitted by the laws or rules of court of a State, bring in an appropriate court of that State— (A) an action based on a violation of this subsection or the regulations prescribed under this subsection to enjoin such violation, (B) an action to recover for actual monetary loss from such a violation, or to receive $\\mathbb{S}500$ in damages for each such violation, whichever is greater, or (C) both such actions. If the court finds that the defendant willfully or knowingly violated this subsection or the regulations prescribed under this subsection, the court may, in its discretion, increase the amount of the award to an amount equal to not more than 3 times the amount available under subparagraph (B) of this paragraph. (c) P ROTECTION OF SUBSCRIBER PRIVACY RIGHTS .— (1) R ULEMAKING PROCEEDING REQUIRED .— Within 120 days after December 20, 1991, the Commission shall initiate a rulemaking proceeding concerning the need to protect residential telephone subscribers' privacy rights to avoid receiving telephone solicitations to which they object. The proceeding shall— (A) compare and evaluate alternative methods and procedures (including the use of electronic databases, telephone network technologies, special directory markings, industry-based or company-specific “do not call” systems, and any other alternatives, individually or in combination) for their effectiveness in protecting such privacy rights, and in terms of their cost and other advantages and disadvantages; (B) evaluate the categories of public and private entities that would have the capacity to establish and administer such methods and procedures; (C) consider whether different methods and procedures may apply for local telephone solicitations, such as local telephone solicitations of small businesses or holders of second class mail permits; (D) consider whether there is a need for additional Commission authority to further restrict telephone solicitations, including those calls exempted under subsection (a)(3) of this section, and, if such a finding is made and supported by the record, propose specific restrictions to the Congress; and (E) develop proposed regulations to implement the methods and procedures that the Commission determines are most effective and efficient to accomplish the purposes of this section. This summary of the Telephone Consumer Protection Act (47 U.S.C. $\\S,,227\\rangle$ ) is provided for convenience only. Individuals should also refer to the United States Code at [http://www.gpoaccess.gov](http://www.gpoaccess.gov/). (2) R EGULATIONS .— Not later than 9 months after December 20, 1991, the Commission shall conclude the rulemaking proceeding initiated under paragraph (1) and shall prescribe regulations to implement methods and procedures for protecting the privacy rights described in such paragraph in an efficient, effective, and economic manner and without the imposition of any additional charge to telephone subscribers. (3) USE OF DATABASE PERMITTED .—The regulations required by paragraph (2) may require the establishment and operation of a single national database to compile a list of telephone numbers of residential subscribers who object to receiving telephone solicitations, and to make that compiled list and parts thereof available for purchase. If the Commission determines to require such a database, such regulations shall— (A) specify a method by which the Commission will select an entity to administer such database; (B) require each common carrier providing telephone exchange service, in accordance with regulations prescribed by the Commission, to inform subscribers for telephone exchange service of the opportunity to provide notification, in accordance with regulations established under this paragraph, that such subscriber objects to receiving telephone solicitations; (C) specify the methods by which each telephone subscriber shall be informed, by the common carrier that provides local exchange service to that subscriber, of (i) the subscriber's right to give or revoke a notification of an objection under subparagraph (A), and (ii) the methods by which such right may be exercised by the subscriber; (D) specify the methods by which such objections shall be collected and added to the database; (E) prohibit any residential subscriber from being charged for giving or revoking such notification or for being included in a database compiled under this section; (F) prohibit any person from making or transmitting a telephone solicitation to the telephone number of any subscriber included in such database; (G) specify (i) the methods by which any person desiring to make or transmit telephone solicitations will obtain access to the database, by area code or local exchange prefix, as required to avoid calling the telephone numbers of subscribers included in such database; and (ii) the costs to be recovered from such persons; (H) specify the methods for recovering, from persons accessing such database, the costs involved in identifying, collecting, updating, disseminating, and selling, and other activities relating to, the operations of the database that are incurred by the entities carrying out those activities; This summary of the Telephone Consumer Protection Act (47 U.S.C. $\\S,,227\\rangle$ ) is provided for convenience only. Individuals should also refer to the United States Code at [http://www.gpoaccess.gov](http://www.gpoaccess.gov/). (I) specify the frequency with which such database will be updated and specify the method by which such updating will take effect for purposes of compliance with the regulations prescribed under this subsection; (J) be designed to enable States to use the database mechanism selected by the Commission for purposes of administering or enforcing State law; (K) prohibit the use of such database for any purpose other than compliance with the requirements of this section and any such State law and specify methods for protection of the privacy rights of persons whose numbers are included in such database; and (L) require each common carrier providing services to any person for the purpose of making telephone solicitations to notify such person of the requirements of this section and the regulations thereunder. (4) C ONSIDERATIONS REQUIRED FOR USE OF DATABASE METHOD .—If the Commission determines to require the database mechanism described in paragraph (3), the Commission shall— (A) in developing procedures for gaining access to the database, consider the different needs of telemarketers conducting business on a national, regional, State, or local level; (B) develop a fee schedule or price structure for recouping the cost of such database that recognizes such differences and— (i) reflect the relative costs of providing a national, regional, State, or local list of phone numbers of subscribers who object to receiving telephone solicitations; (ii) reflect the relative costs of providing such lists on paper or electronic media; and (iii) not place an unreasonable financial burden on small businesses; and (C) consider (i) whether the needs of telemarketers operating on a local basis could be met through special markings of area white pages directories, and (ii) if such directories are needed as an adjunct to database lists prepared by area code and local exchange prefix. (5) P RIVATE RIGHT OF ACTION .—A person who has received more than one telephone call within any 12-month period by or on behalf of the same entity in violation of the regulations prescribed under this subsection may, if otherwise permitted by the laws or rules of court of a State bring in an appropriate court of that State— This summary of the Telephone Consumer Protection Act (47 U.S.C. $\\S,,227\\rangle$ ) is provided for convenience only. Individuals should also refer to the United States Code at [http://www.gpoaccess.gov](http://www.gpoaccess.gov/). (A) an action based on a violation of the regulations prescribed under this subsection to enjoin such violation, (B) an action to recover for actual monetary loss from such a violation, or to receive up to $\\mathbb{S}500$ in damages for each such violation, whichever is greater, or (C) both such actions. It shall be an affirmative defense in any action brought under this paragraph that the defendant has established and implemented, with due care, reasonable practices and procedures to effectively prevent telephone solicitations in violation of the regulations prescribed under this subsection. If the court finds that the defendant willfully or knowingly violated the regulations prescribed under this subsection, the court may, in its discretion, increase the amount of the award to an amount equal to not more than 3 times the amount available under subparagraph (B) of this paragraph. (6) R ELATION TO SUBSECTION (b).—The provisions of this subsection shall not be construed to permit a communication prohibited by subsection (b). (d) T ECHNICAL AND PROCEDURAL STANDARDS .— ROHIBITION .—It shall be unlawful for any person within the United States— (A) to initiate any communication using a telephone facsimile machine, or to make any telephone call using any automatic telephone dialing system, that does not comply with the technical and procedural standards prescribed under this subsection, or to use any telephone facsimile machine or automatic telephone dialing system in a manner that does not comply with such standards; or (B) to use a computer or other electronic device to send any message via a telephone facsimile machine unless such person clearly marks, in a margin at the top or bottom of each transmitted page of the message or on the first page of the transmission, the date and time it is sent and an identification of the business, other entity, or individual sending the message and the telephone number of the sending machine or of such business, other entity, or individual. (2) T ELEPHONE FACSIMILE MACHINES .—The Commission shall revise the regulations setting technical and procedural standards for telephone facsimile machines to require that any such machine which is manufactured after one year after December 20, 1991 clearly marks, in a margin at the top or bottom of each transmitted page or on the first page of each transmission, the date and time sent, an identification of the business, other entity, or individual sending the message, and the telephone number of the sending machine or of such business, other entity, or individual. This summary of the Telephone Consumer Protection Act (47 U.S.C. $\\S,,227\\rangle$ ) is provided for convenience only. Individuals should also refer to the United States Code at [http://www.gpoaccess.gov](http://www.gpoaccess.gov/). (3) A RTIFICIAL OR PRERECORDED VOICE SYSTEMS .—The Commission shall prescribe technical and procedural standards for systems that are used to transmit any artificial or prerecorded voice message via telephone. Such standards shall require that— (A) all artificial or prerecorded telephone messages (i) shall, at the beginning of the message, state clearly the identity of the business, individual, or other entity initiating the call, and (ii) shall, during or after the message, state clearly the telephone number or address of such business, other entity, or individual; and (B) any such system will automatically release the called party's line within 5 seconds of the time notification is transmitted to the system that the called party has hung up, to allow the called party's line to be used to make or receive other calls. (e) E FFECT ON STATE LAW .— (1) S TATE LAW NOT PREEMPTED .—Except for the standards prescribed under subsection (d) and subject to paragraph (2) of this subsection, nothing in this section or in the regulations prescribed under this section shall preempt any State law that imposes more restrictive intrastate requirements or regulations on, or which prohibits— (A) the use of telephone facsimile machines or other electronic devices to send unsolicited advertisements; (B) the use of automatic telephone dialing systems; (C) the use of artificial or prerecorded voice messages; or (D) the making of telephone solicitations. (2) S TATE USE OF DATABASES .—If, pursuant to subsection (c)(3), the Commission requires the establishment of a single national database of telephone numbers of subscribers who object to receiving telephone solicitations, a State or local authority may not, in its regulation of telephone solicitations, require the use of any database, list, or listing system that does not include the part of such single national database that relates to such State. (f) A CTIONS BY STATES .— (1) A UTHORITY OF STATES .—Whenever the attorney general of a State, or an official or agency designated by a State, has reason to believe that any person has engaged or is engaging in a pattern or practice of telephone calls or other transmissions to residents of that State in violation of this section or the regulations prescribed under this section, the State may bring a civil action on behalf of its residents to enjoin such calls, an action to recover for actual monetary loss or receive $\\mathbb{S}500$ in damages for each violation, or both such actions. If the court finds the defendant willfully or knowingly violated such This summary of the Telephone Consumer Protection Act (47 U.S.C. $\\S,,227\_{.}$ ) is provided for convenience only. Individuals should also refer to the United States Code at [http://www.gpoaccess.gov](http://www.gpoaccess.gov/). regulations, the court may, in its discretion, increase the amount of the award to an amount equal to not more than 3 times the amount available under the preceding sentence. (2) E XCLUSIVE JURISDICTION OF FEDERAL COURTS .—The district courts of the United States, the United States courts of any territory, and the District Court of the United States for the District of Columbia shall have exclusive jurisdiction over all civil actions brought under this subsection. Upon proper application, such courts shall also have jurisdiction to issue writs of mandamus, or orders affording like relief, commanding the defendant to comply with the provisions of this section or regulations prescribed under this section, including the requirement that the defendant take such action as is necessary to remove the danger of such violation. Upon a proper showing, a permanent or temporary injunction or restraining order shall be granted without bond. (3) R IGHTS OF COMMISSION .—The State shall serve prior written notice of any such civil action upon the Commission and provide the Commission with a copy of its complaint, except in any case where such prior notice is not feasible, in which case the State shall serve such notice immediately upon instituting such action. The Commission shall have the right (A) to intervene in the action, (B) upon so intervening, to be heard on all matters arising therein, and (C) to file petitions for appeal. (4) V ENUE ;SERVICE OF PROCESS .—Any civil action brought under this subsection in a district court of the United States may be brought in the district wherein the defendant is found or is an inhabitant or transacts business or wherein the violation occurred or is occurring, and process in such cases may be served in any district in which the defendant is an inhabitant or where the defendant may be found. (5) I NVESTIGATORY POWERS .—For purposes of bringing any civil action under this subsection, nothing in this section shall prevent the attorney general of a State, or an official or agency designated by a State, from exercising the powers conferred on the attorney general or such official by the laws of such State to conduct investigations or to administer oaths or affirmations or to compel the attendance of witnesses or the production of documentary and other evidence. (6) E FFECT ON STATE COURT PROCEEDINGS .—Nothing contained in this subsection shall be construed to prohibit an authorized State official from proceeding in State court on the basis of an alleged violation of any general civil or criminal statute of such State. (7) L IMITATION .—Whenever the Commission has instituted a civil action for violation of regulations prescribed under this section, no State may, during the pendency of such action instituted by the Commission, subsequently institute a civil action against any defendant named in the Commission's complaint for any violation as alleged in the Commission's complaint. (8) D EFINITION .—As used in this subsection, the term “attorney general” means the chief legal officer of a State. This summary of the Telephone Consumer Protection Act (47 U.S.C. $\\S,,227\\rangle$ ) is provided for convenience only. Individuals should also refer to the United States Code at [http://www.gpoaccess.gov](http://www.gpoaccess.gov/). (g) JUNK FAX ENFORCEMENT REPORT .—The Commission shall submit an annual report to Congress regarding the enforcement during the past year of the provisions of this section relating to the sending of unsolicited advertisements to telephone facsimile machines, which report shall include— (1) the number of complaints received by the Commission during such year alleging that a consumer received an unsolicited advertisement via telephone facsimile machine in violation of the Commission’s rules; (2) the number of citations issued by the Commission pursuant to section 503 during the year to enforce any law, regulation, or policy relating to sending of unsolicited advertisements to telephone facsimile machines; (3) the number of notices of apparent liability issued by the Commission pursuant to section 503 during the year to enforce any law, regulation, or policy relating to sending of unsolicited advertisements to telephone facsimile machines; (4) for each notice referred to in paragraph (3)— (A) the amount of the proposed forfeiture penalty involved; (B) the person to whom the notice was issued; (C) the length of time between the date on which the complaint was filed and the date on which the notice was issues; and (D) the status of the proceeding; (5) the number of final orders imposing forfeiture penalties issues pursuant to section 503 during the year to enforce any law, regulation, or policy relating to sending of unsolicited advertisements to telephone facsimile machines; (6) for each forfeiture order referred to in paragraph (5)— (A) the amount of the penalty imposed by the order; (B) the person to whom the order was issued; (C) whether the forfeiture penalty has been paid; and (D) the amount paid; (7) for each case in which a person has failed to pay a forfeiture penalty imposed by such a final order, whether the Commission referred such matter for recovery of the penalty; and This summary of the Telephone Consumer Protection Act (47 U.S.C. $\\S,,227\\rangle$ ) is provided for convenience only. Individuals should also refer to the United States Code at [http://www.gpoaccess.gov](http://www.gpoaccess.gov/). (8) for each case in which the Commission referred such an order for recovery— (A) the number of days from the date the Commission issued such order to the date of such referral; (B) whether an action has been commenced to recover the penalty, and if so, the number of days from the date the Commission referred such order for recovery to the date of such commencement; and (C) whether the recovery action resulted in collection of any amount, and if so, the amount collected. ## YMCA Case Study - Resources - Case Studies # Case Study: ## YMCA - ![99cent store](https://rs.trumpia.com/images/roll_logo/99centstore.svg) - ![COSTCO WHOLESALE](https://rs.trumpia.com/images/roll_logo/logo_Costco.svg) - ![FEMA](https://rs.trumpia.com/images/roll_logo/logo_FEMA.svg) - ![7 ELEVEN](https://rs.trumpia.com/images/roll_logo/logo_7Eleven.svg) - ![GM](https://rs.trumpia.com/images/roll_logo/gm.svg) - ![Toyota](https://rs.trumpia.com/images/roll_logo/toyota.svg) - ![Ford](https://rs.trumpia.com/images/roll_logo/ford.svg) - ![LG](https://rs.trumpia.com/images/roll_logo/LG.svg) - ![McDonalds](https://rs.trumpia.com/images/roll_logo/McDonalds.svg) - ![Hyatt](https://rs.trumpia.com/images/roll_logo/Hyatt.svg) - ![BaltimoreRavens](https://rs.trumpia.com/images/roll_logo/logo_BaltimoreRavens.svg) - ![Texas AnM University](https://rs.trumpia.com/images/roll_logo/TexasAnMUniversity.svg) - ![OMNI HOTELS & RESORTS](https://rs.trumpia.com/images/roll_logo/logo_omnihotel.svg) - ![NJ](https://rs.trumpia.com/images/roll_logo/logo_njstate.svg) - ![State of New York](https://rs.trumpia.com/images/roll_logo/StateofNewYork.svg) - ![JPM organ Chase](https://rs.trumpia.com/images/roll_logo/JPMorganChase.svg) - ![US Air Force](https://rs.trumpia.com/images/roll_logo/USAirForce.svg) - ![US Navy](https://rs.trumpia.com/images/roll_logo/USNavy.svg) - ![ICBC](https://rs.trumpia.com/images/roll_logo/ICBC.svg) - ![99cent store](https://rs.trumpia.com/images/roll_logo/99centstore.svg) - ![COSTCO WHOLESALE](https://rs.trumpia.com/images/roll_logo/logo_Costco.svg) - ![FEMA](https://rs.trumpia.com/images/roll_logo/logo_FEMA.svg) - ![7 ELEVEN](https://rs.trumpia.com/images/roll_logo/logo_7Eleven.svg) - ![GM](https://rs.trumpia.com/images/roll_logo/gm.svg) - ![Toyota](https://rs.trumpia.com/images/roll_logo/toyota.svg) - ![Ford](https://rs.trumpia.com/images/roll_logo/ford.svg) - ![LG](https://rs.trumpia.com/images/roll_logo/LG.svg) - ![McDonalds](https://rs.trumpia.com/images/roll_logo/McDonalds.svg) - ![Hyatt](https://rs.trumpia.com/images/roll_logo/Hyatt.svg) - ![BaltimoreRavens](https://rs.trumpia.com/images/roll_logo/logo_BaltimoreRavens.svg) - ![Texas AnM University](https://rs.trumpia.com/images/roll_logo/TexasAnMUniversity.svg) - ![OMNI HOTELS & RESORTS](https://rs.trumpia.com/images/roll_logo/logo_omnihotel.svg) - ![NJ](https://rs.trumpia.com/images/roll_logo/logo_njstate.svg) - ![State of New York](https://rs.trumpia.com/images/roll_logo/StateofNewYork.svg) - ![JPM organ Chase](https://rs.trumpia.com/images/roll_logo/JPMorganChase.svg) - ![US Air Force](https://rs.trumpia.com/images/roll_logo/USAirForce.svg) - ![US Navy](https://rs.trumpia.com/images/roll_logo/USNavy.svg) - ![ICBC](https://rs.trumpia.com/images/roll_logo/ICBC.svg) ## YMCA of Greater Grand Rapids Uses a Healthy Dose of Trumpia! _The YMCA_ is a global nonprofit organization dedicated to youth development, healthy living, and social responsibility. Read the Full Case Study First Name\* Last Name\* Email\* Phone Number\* Promo Code Search Keyword Lead Type - Subject Referer Support UID Google Cookie Info Button Clicked From Searched From UTM Source UTM Medium UTM Content UTM Term Campaign ID Keyword ID AD Group ID Match Type Network Device GCLID MSCLKID Partnerstack Customer Key Partnerstack Lead Key Partnerstack Partner Key ### The Challenge A local YMCA of Greater Grand Rapids in Michigan began a program to teach parents about healthy diets and exercise, but struggled to find an effective way to contact these parents. And in particular, they wanted to boost attendance at their free exercise classes. "All in all, Trumpia has been really effective. One of the best features that Trumpia offers is their one-on-one contact between a designated Trumpia representative and our organization. This has been immensely helpful whenever I have random questions or inquiries about the system. Trumpia also offers several blogs and articles that have provided me with ideas and suggestions that enhance our campaigns." **Megan Streeter,** Data Specialist at YMCA ![](https://rs.trumpia.com/images/study/caselogo4.png) ### Our Solution Trumpia enabled the YMCA to send multiple text messages each week to more than 400 parents and participants. **Fill out the form to view the full case study!** Ask Us A Question Or Call Us at 1-888-707-3030 First Name\* Last Name\* Email\* Phone Number\* Organization Name What can we help you with? Promo Code Search Keyword Lead Type - Subject Referer Support UID Google Cookie Info Button Clicked From Searched From UTM Source UTM Medium UTM Content UTM Term Campaign ID Keyword ID AD Group ID Match Type Network Device GCLID MSCLKID Partnerstack Customer Key Partnerstack Lead Key Partnerstack Partner Key | | | | --- | --- | | | | ![](https://bat.bing.com/action/0?ti=5660485&tm=gtm002&Ver=2&mid=9c0f9431-428d-425f-b4cc-8f7903101ea1&bo=1&sid=c6f8af00ff9e11efb99a152daba33834&vid=c6f8b7a0ff9e11ef8789c39e28ab177a&vids=1&msclkid=N&pi=918639831&lg=en-US&sw=1280&sh=1024&sc=24&tl=Text%20Messaging%20For%20Nonprofits%20Case%20Study%20%7C%20YMCA&kw=text%20messaging%20For%20Nonprofits&p=https%3A%2F%2Fwww.trumpia.com%2Fresources%2Fcase-studies%2Fymca&r=<=528&evt=pageLoad&sv=1&cdb=AQAQ&rn=70058) ## Campaign Consulting Services - Product - Campaign & Compliance Consulting # Campaign Consulting - ![99cent store](https://rs.trumpia.com/images/roll_logo/99centstore.svg) - ![COSTCO WHOLESALE](https://rs.trumpia.com/images/roll_logo/logo_Costco.svg) - ![FEMA](https://rs.trumpia.com/images/roll_logo/logo_FEMA.svg) - ![7 ELEVEN](https://rs.trumpia.com/images/roll_logo/logo_7Eleven.svg) - ![GM](https://rs.trumpia.com/images/roll_logo/gm.svg) - ![Toyota](https://rs.trumpia.com/images/roll_logo/toyota.svg) - ![Ford](https://rs.trumpia.com/images/roll_logo/ford.svg) - ![LG](https://rs.trumpia.com/images/roll_logo/LG.svg) - ![McDonalds](https://rs.trumpia.com/images/roll_logo/McDonalds.svg) - ![Hyatt](https://rs.trumpia.com/images/roll_logo/Hyatt.svg) - ![BaltimoreRavens](https://rs.trumpia.com/images/roll_logo/logo_BaltimoreRavens.svg) - ![Texas AnM University](https://rs.trumpia.com/images/roll_logo/TexasAnMUniversity.svg) - ![OMNI HOTELS & RESORTS](https://rs.trumpia.com/images/roll_logo/logo_omnihotel.svg) - ![NJ](https://rs.trumpia.com/images/roll_logo/logo_njstate.svg) - ![State of New York](https://rs.trumpia.com/images/roll_logo/StateofNewYork.svg) - ![JPM organ Chase](https://rs.trumpia.com/images/roll_logo/JPMorganChase.svg) - ![US Air Force](https://rs.trumpia.com/images/roll_logo/USAirForce.svg) - ![US Navy](https://rs.trumpia.com/images/roll_logo/USNavy.svg) - ![ICBC](https://rs.trumpia.com/images/roll_logo/ICBC.svg) - ![99cent store](https://rs.trumpia.com/images/roll_logo/99centstore.svg) - ![COSTCO WHOLESALE](https://rs.trumpia.com/images/roll_logo/logo_Costco.svg) - ![FEMA](https://rs.trumpia.com/images/roll_logo/logo_FEMA.svg) - ![7 ELEVEN](https://rs.trumpia.com/images/roll_logo/logo_7Eleven.svg) - ![GM](https://rs.trumpia.com/images/roll_logo/gm.svg) - ![Toyota](https://rs.trumpia.com/images/roll_logo/toyota.svg) - ![Ford](https://rs.trumpia.com/images/roll_logo/ford.svg) - ![LG](https://rs.trumpia.com/images/roll_logo/LG.svg) - ![McDonalds](https://rs.trumpia.com/images/roll_logo/McDonalds.svg) - ![Hyatt](https://rs.trumpia.com/images/roll_logo/Hyatt.svg) - ![BaltimoreRavens](https://rs.trumpia.com/images/roll_logo/logo_BaltimoreRavens.svg) - ![Texas AnM University](https://rs.trumpia.com/images/roll_logo/TexasAnMUniversity.svg) - ![OMNI HOTELS & RESORTS](https://rs.trumpia.com/images/roll_logo/logo_omnihotel.svg) - ![NJ](https://rs.trumpia.com/images/roll_logo/logo_njstate.svg) - ![State of New York](https://rs.trumpia.com/images/roll_logo/StateofNewYork.svg) - ![JPM organ Chase](https://rs.trumpia.com/images/roll_logo/JPMorganChase.svg) - ![US Air Force](https://rs.trumpia.com/images/roll_logo/USAirForce.svg) - ![US Navy](https://rs.trumpia.com/images/roll_logo/USNavy.svg) - ![ICBC](https://rs.trumpia.com/images/roll_logo/ICBC.svg) Trumpia is the most advanced text automation platform on the market, but we don't leave you to fend for yourself. We have a text campaign consulting team dedicated to looking for solutions to your business objectives, so you get the most out of our [texting software](https://www.trumpia.com/pricing-plans) and create winning campaigns. ## Our Text Campaign Consulting has two main sessions: - **Strategy Session** During our strategy session, our Client Success Specialist or Enterprise Account Manager will discuss what results you are looking for and then help you strategize. This includes: - Communication strategy brainstorming - Auto-Campaign consulting - Insight on what has worked for other users - Compliance regulation guidance - Do's & don'ts of all features - **Implementation Session** After our text campaign consultants help you strategize how our system can help your organization, we have an implementation session where our Client Success Specialists help you set up your campaigns and walk you through using our system. This includes: - Assistance with campaign creation including Auto-Campaigns - Feature walkthroughs ### Continued Success One of the values of our consulting is we continue to work with our clients to make sure they get the most out of our solution, by expanding their use of our software past what they may have originally come to us for. Our team of industry experts are here to help devise effective campaigns and strategies that deliver ROI.Interested in learning more about how our campaign consulting helps your business stay ahead of the competition?[Talk to one of our experts today!](https://www.trumpia.com/professional-services/campaign-consulting#) Ask Us A Question Or Call Us at 1-888-707-3030 First Name\* Last Name\* Email\* Phone Number\* Organization Name What can we help you with? Promo Code Search Keyword Lead Type - Subject Referer Support UID Google Cookie Info Button Clicked From Searched From UTM Source UTM Medium UTM Content UTM Term Campaign ID Keyword ID AD Group ID Match Type Network Device GCLID MSCLKID Partnerstack Customer Key Partnerstack Lead Key Partnerstack Partner Key | | | | --- | --- | | | | ![](https://bat.bing.com/action/0?ti=5660485&tm=gtm002&Ver=2&mid=bac3f4ee-3378-49fb-b451-30fe104b93d1&bo=1&sid=c70130f0ff9e11efab7071a6c756abd1&vid=c7016190ff9e11efa1381bb5eec90079&vids=1&msclkid=N&pi=918639831&lg=en-US&sw=1280&sh=1024&sc=24&tl=Campaign%20Consulting%20for%20SMS%20Marketing%20%7C%20Texting%20Consultants&kw=campaign%20consulting&p=https%3A%2F%2Fwww.trumpia.com%2Fprofessional-services%2Fcampaign-consulting&r=<=403&evt=pageLoad&sv=1&cdb=AQAQ&rn=761424) ## Morelli Fit Case Study - Resources - Case Studies # Case Study: ## Morelli Fit - ![99cent store](https://rs.trumpia.com/images/roll_logo/99centstore.svg) - ![COSTCO WHOLESALE](https://rs.trumpia.com/images/roll_logo/logo_Costco.svg) - ![FEMA](https://rs.trumpia.com/images/roll_logo/logo_FEMA.svg) - ![7 ELEVEN](https://rs.trumpia.com/images/roll_logo/logo_7Eleven.svg) - ![GM](https://rs.trumpia.com/images/roll_logo/gm.svg) - ![Toyota](https://rs.trumpia.com/images/roll_logo/toyota.svg) - ![Ford](https://rs.trumpia.com/images/roll_logo/ford.svg) - ![LG](https://rs.trumpia.com/images/roll_logo/LG.svg) - ![McDonalds](https://rs.trumpia.com/images/roll_logo/McDonalds.svg) - ![Hyatt](https://rs.trumpia.com/images/roll_logo/Hyatt.svg) - ![BaltimoreRavens](https://rs.trumpia.com/images/roll_logo/logo_BaltimoreRavens.svg) - ![Texas AnM University](https://rs.trumpia.com/images/roll_logo/TexasAnMUniversity.svg) - ![OMNI HOTELS & RESORTS](https://rs.trumpia.com/images/roll_logo/logo_omnihotel.svg) - ![NJ](https://rs.trumpia.com/images/roll_logo/logo_njstate.svg) - ![State of New York](https://rs.trumpia.com/images/roll_logo/StateofNewYork.svg) - ![JPM organ Chase](https://rs.trumpia.com/images/roll_logo/JPMorganChase.svg) - ![US Air Force](https://rs.trumpia.com/images/roll_logo/USAirForce.svg) - ![US Navy](https://rs.trumpia.com/images/roll_logo/USNavy.svg) - ![ICBC](https://rs.trumpia.com/images/roll_logo/ICBC.svg) - ![99cent store](https://rs.trumpia.com/images/roll_logo/99centstore.svg) - ![COSTCO WHOLESALE](https://rs.trumpia.com/images/roll_logo/logo_Costco.svg) - ![FEMA](https://rs.trumpia.com/images/roll_logo/logo_FEMA.svg) - ![7 ELEVEN](https://rs.trumpia.com/images/roll_logo/logo_7Eleven.svg) - ![GM](https://rs.trumpia.com/images/roll_logo/gm.svg) - ![Toyota](https://rs.trumpia.com/images/roll_logo/toyota.svg) - ![Ford](https://rs.trumpia.com/images/roll_logo/ford.svg) - ![LG](https://rs.trumpia.com/images/roll_logo/LG.svg) - ![McDonalds](https://rs.trumpia.com/images/roll_logo/McDonalds.svg) - ![Hyatt](https://rs.trumpia.com/images/roll_logo/Hyatt.svg) - ![BaltimoreRavens](https://rs.trumpia.com/images/roll_logo/logo_BaltimoreRavens.svg) - ![Texas AnM University](https://rs.trumpia.com/images/roll_logo/TexasAnMUniversity.svg) - ![OMNI HOTELS & RESORTS](https://rs.trumpia.com/images/roll_logo/logo_omnihotel.svg) - ![NJ](https://rs.trumpia.com/images/roll_logo/logo_njstate.svg) - ![State of New York](https://rs.trumpia.com/images/roll_logo/StateofNewYork.svg) - ![JPM organ Chase](https://rs.trumpia.com/images/roll_logo/JPMorganChase.svg) - ![US Air Force](https://rs.trumpia.com/images/roll_logo/USAirForce.svg) - ![US Navy](https://rs.trumpia.com/images/roll_logo/USNavy.svg) - ![ICBC](https://rs.trumpia.com/images/roll_logo/ICBC.svg) ## Health and fitness company, Morelli Fit, sets sales record with Trumpia. _Morelli Fit_ is the brainchild and passion project of certified trainer and founder Michael Morelli Jr. After deciding to get in better shape and become a certified trainer, Michael found a hole in the marketplace and launched the product he is now well known for: HIIT Max™. Michael's personal mission statement is, "to positively impact the lives of 1 million people – transforming their bodies, helping them lose weight and live long, healthy, fulfilling lives." Read the Full Case Study First Name\* Last Name\* Email\* Phone Number\* Promo Code Search Keyword Lead Type - Subject Referer Support UID Google Cookie Info Button Clicked From Searched From UTM Source UTM Medium UTM Content UTM Term Campaign ID Keyword ID AD Group ID Match Type Network Device GCLID MSCLKID Partnerstack Customer Key Partnerstack Lead Key Partnerstack Partner Key ### The Challenge Morelli Fit was looking for new ways to reach people looking to turn their lives around. They were very successful on social media (over 5 million total followers), so they looked for a texting solution that could convert those followers into loyal customers. And since nearly 90% of their business was being generated on mobile, they explored SMS as an option to become a vital part of their sales strategy. "Trumpia is a great tool for any online business looking to 10x their leads, sales, and revenue!" **Fredy Hernandez,** Social Operations of Morelli Fit ![](https://rs.trumpia.com/images/study/caselogo40.png) ### Our Solution Trumpia enabled Morelli Fit to create mobile keywords and run text-to-win campaigns to drive up customer engagement. **Fill out the form to view the full case study!** Ask Us A Question Or Call Us at 1-888-707-3030 First Name\* Last Name\* Email\* Phone Number\* Organization Name What can we help you with? Promo Code Search Keyword Lead Type - Subject Referer Support UID Google Cookie Info Button Clicked From Searched From UTM Source UTM Medium UTM Content UTM Term Campaign ID Keyword ID AD Group ID Match Type Network Device GCLID MSCLKID Partnerstack Customer Key Partnerstack Lead Key Partnerstack Partner Key | | | | --- | --- | | | | ![](https://bat.bing.com/action/0?ti=5660485&tm=gtm002&Ver=2&mid=d40568ef-94a2-42f2-8d51-8174c5b579b3&bo=1&sid=c77cd860ff9e11efb46d4f587d8e3575&vid=c77ce730ff9e11ef86a1c3bd619641d5&vids=1&msclkid=N&pi=918639831&lg=en-US&sw=1280&sh=1024&sc=24&tl=Morelli%20Fit%20-%20Case%20Study%20%7C%20Trumpia&p=https%3A%2F%2Fwww.trumpia.com%2Fresources%2Fcase-studies%2Fmorellifit&r=<=399&evt=pageLoad&sv=1&cdb=AQAQ&rn=419835) ## TCPA & CTIA Compliance - Resources - Resource Center # TCPA & CTIA - ![99cent store](https://rs.trumpia.com/images/roll_logo/99centstore.svg) - ![COSTCO WHOLESALE](https://rs.trumpia.com/images/roll_logo/logo_Costco.svg) - ![FEMA](https://rs.trumpia.com/images/roll_logo/logo_FEMA.svg) - ![7 ELEVEN](https://rs.trumpia.com/images/roll_logo/logo_7Eleven.svg) - ![GM](https://rs.trumpia.com/images/roll_logo/gm.svg) - ![Toyota](https://rs.trumpia.com/images/roll_logo/toyota.svg) - ![Ford](https://rs.trumpia.com/images/roll_logo/ford.svg) - ![LG](https://rs.trumpia.com/images/roll_logo/LG.svg) - ![McDonalds](https://rs.trumpia.com/images/roll_logo/McDonalds.svg) - ![Hyatt](https://rs.trumpia.com/images/roll_logo/Hyatt.svg) - ![BaltimoreRavens](https://rs.trumpia.com/images/roll_logo/logo_BaltimoreRavens.svg) - ![Texas AnM University](https://rs.trumpia.com/images/roll_logo/TexasAnMUniversity.svg) - ![OMNI HOTELS & RESORTS](https://rs.trumpia.com/images/roll_logo/logo_omnihotel.svg) - ![NJ](https://rs.trumpia.com/images/roll_logo/logo_njstate.svg) - ![State of New York](https://rs.trumpia.com/images/roll_logo/StateofNewYork.svg) - ![JPM organ Chase](https://rs.trumpia.com/images/roll_logo/JPMorganChase.svg) - ![US Air Force](https://rs.trumpia.com/images/roll_logo/USAirForce.svg) - ![US Navy](https://rs.trumpia.com/images/roll_logo/USNavy.svg) - ![ICBC](https://rs.trumpia.com/images/roll_logo/ICBC.svg) - ![99cent store](https://rs.trumpia.com/images/roll_logo/99centstore.svg) - ![COSTCO WHOLESALE](https://rs.trumpia.com/images/roll_logo/logo_Costco.svg) - ![FEMA](https://rs.trumpia.com/images/roll_logo/logo_FEMA.svg) - ![7 ELEVEN](https://rs.trumpia.com/images/roll_logo/logo_7Eleven.svg) - ![GM](https://rs.trumpia.com/images/roll_logo/gm.svg) - ![Toyota](https://rs.trumpia.com/images/roll_logo/toyota.svg) - ![Ford](https://rs.trumpia.com/images/roll_logo/ford.svg) - ![LG](https://rs.trumpia.com/images/roll_logo/LG.svg) - ![McDonalds](https://rs.trumpia.com/images/roll_logo/McDonalds.svg) - ![Hyatt](https://rs.trumpia.com/images/roll_logo/Hyatt.svg) - ![BaltimoreRavens](https://rs.trumpia.com/images/roll_logo/logo_BaltimoreRavens.svg) - ![Texas AnM University](https://rs.trumpia.com/images/roll_logo/TexasAnMUniversity.svg) - ![OMNI HOTELS & RESORTS](https://rs.trumpia.com/images/roll_logo/logo_omnihotel.svg) - ![NJ](https://rs.trumpia.com/images/roll_logo/logo_njstate.svg) - ![State of New York](https://rs.trumpia.com/images/roll_logo/StateofNewYork.svg) - ![JPM organ Chase](https://rs.trumpia.com/images/roll_logo/JPMorganChase.svg) - ![US Air Force](https://rs.trumpia.com/images/roll_logo/USAirForce.svg) - ![US Navy](https://rs.trumpia.com/images/roll_logo/USNavy.svg) - ![ICBC](https://rs.trumpia.com/images/roll_logo/ICBC.svg) ## TCPA The TCPA, or Telephone Consumer Protection Act, is a federal law regulating promotions and messaging by phone._It includes the following major points:_ - _01_ **You must have express consent before messaging.** - Solicitation messaging requires proof of written consent. Evidence may include electronic opt-ins via mobile keyword and online sign-up pages. Written consent may be evidenced by paper sign-up forms explicitly describing SMS messaging content. - Non-solicitation messages (e.g., internal communications, emergency alerts) require documented written or verbal consent. - _02_ **Solicitation messages may be sent only from 8:00 a.m. to 9:00 p.m., recipient's time.** - _03_ **You should make sure your message frequency matches your disclosures.** - _04_ **You must only send message content that matches what the subscriber initially opted in to receive.** - For example: If a subscriber texted your mobile keyword to only receive account alerts, you cannot send them marketing material as well. - _05_ **Messaging programs must allow opt-outs by any reasonable means, and senders may not restrict opt-out methods.** - _06_ **Every TCPA violation is subject to a fine of up to $1,500 per message sent per recipient.** ### TCPA Resources For more information, please refer to the following resources: - [https://www.fcc.gov/general/telemarketing-and-robocalls](https://www.fcc.gov/general/telemarketing-and-robocalls) - [https://www.fcc.gov/document/tcpa-omnibus-declaratory-ruling-and-order](https://www.fcc.gov/document/tcpa-omnibus-declaratory-ruling-and-order) - [https://trumpia.com/main/legal/TCPA\_update1](https://www.trumpia.com/main/legal/TCPA_update1) ### CTIA The CTIA is an organization created by mobile carriers to regulate message content and frequency. _The following types of content are prohibited:_ - Pornography, sexual products, otherwise sexually explicit material, and escort services - Illegal drugs and drug contraband - Alcoholic beverages, especially any promotion of alcohol to persons under 21 years of age - Pirated computer programs, viruses, worms, Trojan horses, or other harmful code - Instructions or materials for the assembly of bombs or other weapons - Disclosure of anyone's private or personally identifying information without such party's prior express written consent (or parents' prior express written consent in the case of a minor) - On the basis of the practices and standards of your industry and community, any illegal or improper promotion to persons under 18 years of age - Products, services, or content commonly associated with unsolicited commercial messages (a.k.a. spam), including but not limited to online and direct pharmaceutical sales (e.g., health and sexual well-being products), work-at-home businesses, credit or finance management (e.g., credit repair, debt relief, stock and trading tips), mortgage finance, claims of lost bank accounts or inheritances, and odds-making and gambling services (e.g., poker, casino games, horse and dog racing, college and professional sporting events) - Material that displays any person under 18 years of age in an illicit or otherwise exploitative manner - Pyramid schemes or multilevel-marketing (a.k.a. MLM or network marketing) businesses, including but not limited to "get rich quick," "build your wealth," and "financial independence" offerings - Any libelous, defamatory, scandalous, threatening, or harassing activity - Objectionable content including profanity, obscenity, lasciviousness, violence, bigotry, hatred, and any discrimination on the basis of race, sex, religion, nationality, disability, sexual orientation, or age - Advocation, promotion, or other encouragement of violence against any government, organization, group, or individual or any instruction, information, or assistance in causing or carrying out such violence - Any product or service related to death (e.g., mortuaries and cemeteries) - Any product or service that is unlawful where such product or service or promotion thereof is received - Images of authors, artists, photographers, or others without prior express written consent form the content owner - Any mention of any wireless carrier or any representation that copies or parodies any product or service of any wireless carrier ### CTIA Resources For more information, please refer to the CTIA Short Code Handbook and Guidelines: - [https://www.wmcglobal.com/hubfs/CTIA%20Short%20Code%20Monitoring%20Handbook%20-%20v1.8.pdf](https://www.wmcglobal.com/hubfs/CTIA%20Short%20Code%20Monitoring%20Handbook%20-%20v1.8.pdf) ## Other Resources For more information on _Voice Broadcast_ only, please refer to the National Do-Not Call Registry: [https://donotcall.gov/](https://donotcall.gov/) Also, check our own [Terms of Use](https://www.trumpia.com/terms-of-use) for more information. Please note that the provided information is not intended and should not be construed as or substituted for legal advice. It is provided for informational purposes only. It is advisable to consult with your counsel on the precise scope and interpretation of any given laws/legislation and their impact on your particular business. Still have questions? Contact our support team: [support@trumpia.com](mailto:support@trumpia.com) Ask Us A Question Or Call Us at 1-888-707-3030 First Name\* Last Name\* Email\* Phone Number\* Organization Name What can we help you with? Promo Code Search Keyword Lead Type - Subject Referer Support UID Google Cookie Info Button Clicked From Searched From UTM Source UTM Medium UTM Content UTM Term Campaign ID Keyword ID AD Group ID Match Type Network Device GCLID MSCLKID Partnerstack Customer Key Partnerstack Lead Key Partnerstack Partner Key | | | | --- | --- | | | | ![](https://bat.bing.com/action/0?ti=5660485&tm=gtm002&Ver=2&mid=49687c58-fa50-419d-bdea-3b9d5a06a991&bo=1&sid=c6ecbcd0ff9e11ef9f4181a84bd808ff&vid=c6ecf7a0ff9e11efbe98cf1a9668872f&vids=1&msclkid=N&pi=918639831&lg=en-US&sw=1280&sh=1024&sc=24&tl=TCPA%20%26%20CTIA%20Compliance%20%7C%20Trumpia%20Texting%20Software&kw=tcpa%20%26%20ctia%20compliance&p=https%3A%2F%2Fwww.trumpia.com%2Fresources%2Ftcpa-and-ctia&r=<=466&evt=pageLoad&sv=1&cdb=AQAQ&rn=414488) ## Library SMS Solutions - Resources - Case Studies # Case Study: ## Ohio Public Library Information Network - ![99cent store](https://rs.trumpia.com/images/roll_logo/99centstore.svg) - ![COSTCO WHOLESALE](https://rs.trumpia.com/images/roll_logo/logo_Costco.svg) - ![FEMA](https://rs.trumpia.com/images/roll_logo/logo_FEMA.svg) - ![7 ELEVEN](https://rs.trumpia.com/images/roll_logo/logo_7Eleven.svg) - ![GM](https://rs.trumpia.com/images/roll_logo/gm.svg) - ![Toyota](https://rs.trumpia.com/images/roll_logo/toyota.svg) - ![Ford](https://rs.trumpia.com/images/roll_logo/ford.svg) - ![LG](https://rs.trumpia.com/images/roll_logo/LG.svg) - ![McDonalds](https://rs.trumpia.com/images/roll_logo/McDonalds.svg) - ![Hyatt](https://rs.trumpia.com/images/roll_logo/Hyatt.svg) - ![BaltimoreRavens](https://rs.trumpia.com/images/roll_logo/logo_BaltimoreRavens.svg) - ![Texas AnM University](https://rs.trumpia.com/images/roll_logo/TexasAnMUniversity.svg) - ![OMNI HOTELS & RESORTS](https://rs.trumpia.com/images/roll_logo/logo_omnihotel.svg) - ![NJ](https://rs.trumpia.com/images/roll_logo/logo_njstate.svg) - ![State of New York](https://rs.trumpia.com/images/roll_logo/StateofNewYork.svg) - ![JPM organ Chase](https://rs.trumpia.com/images/roll_logo/JPMorganChase.svg) - ![US Air Force](https://rs.trumpia.com/images/roll_logo/USAirForce.svg) - ![US Navy](https://rs.trumpia.com/images/roll_logo/USNavy.svg) - ![ICBC](https://rs.trumpia.com/images/roll_logo/ICBC.svg) - ![99cent store](https://rs.trumpia.com/images/roll_logo/99centstore.svg) - ![COSTCO WHOLESALE](https://rs.trumpia.com/images/roll_logo/logo_Costco.svg) - ![FEMA](https://rs.trumpia.com/images/roll_logo/logo_FEMA.svg) - ![7 ELEVEN](https://rs.trumpia.com/images/roll_logo/logo_7Eleven.svg) - ![GM](https://rs.trumpia.com/images/roll_logo/gm.svg) - ![Toyota](https://rs.trumpia.com/images/roll_logo/toyota.svg) - ![Ford](https://rs.trumpia.com/images/roll_logo/ford.svg) - ![LG](https://rs.trumpia.com/images/roll_logo/LG.svg) - ![McDonalds](https://rs.trumpia.com/images/roll_logo/McDonalds.svg) - ![Hyatt](https://rs.trumpia.com/images/roll_logo/Hyatt.svg) - ![BaltimoreRavens](https://rs.trumpia.com/images/roll_logo/logo_BaltimoreRavens.svg) - ![Texas AnM University](https://rs.trumpia.com/images/roll_logo/TexasAnMUniversity.svg) - ![OMNI HOTELS & RESORTS](https://rs.trumpia.com/images/roll_logo/logo_omnihotel.svg) - ![NJ](https://rs.trumpia.com/images/roll_logo/logo_njstate.svg) - ![State of New York](https://rs.trumpia.com/images/roll_logo/StateofNewYork.svg) - ![JPM organ Chase](https://rs.trumpia.com/images/roll_logo/JPMorganChase.svg) - ![US Air Force](https://rs.trumpia.com/images/roll_logo/USAirForce.svg) - ![US Navy](https://rs.trumpia.com/images/roll_logo/USNavy.svg) - ![ICBC](https://rs.trumpia.com/images/roll_logo/ICBC.svg) ## The Ohio Public Library Information Network uses Trumpia's API to send more attention-grabbing due date reminders. _The Ohio Public Library Information Network (OPLIN)_ has been serving 96 public library systems throughout Ohio since 1995, providing them with information-related services, OPLIN used Trumpia to effectively send mass scale text notifications and alerts like past-due rentals Read the Full Case Study First Name\* Last Name\* Email\* Phone Number\* Promo Code Search Keyword Lead Type - Subject Referer Support UID Google Cookie Info Button Clicked From Searched From UTM Source UTM Medium UTM Content UTM Term Campaign ID Keyword ID AD Group ID Match Type Network Device GCLID MSCLKID Partnerstack Customer Key Partnerstack Lead Key Partnerstack Partner Key ### The Challenge OPLIN wanted to send text alerts to their patrons, but SMS software plugins for their library card catalog system were too expensive or simply unavailable. OPLIN was searching for a text messaging service to send text reminders that was easy to use and could scale to a large volume of messages. "The main benefit with the service is that we're able to offer an Email-to-SMS conversion. Library card catalog systems support email notices, but SMS plugins are often expensive or unavailable. By combining the library system's built-in email functionality with Trumpia's SMS capabilities, we were able to notify patrons across two channels without any added cost or training for the individual libraries." **Karl Jendretzky,** Technology Manager at OPLIN ![](https://rs.trumpia.com/images/study/caselogo26.png) ### Our Solution Through Trumpia's API and Email-to-SMS technology, OPLIN was able to integrate texting capabilities into their existing information systems **Fill out the form to view the full case study!** Ask Us A Question Or Call Us at 1-888-707-3030 First Name\* Last Name\* Email\* Phone Number\* Organization Name What can we help you with? Promo Code Search Keyword Lead Type - Subject Referer Support UID Google Cookie Info Button Clicked From Searched From UTM Source UTM Medium UTM Content UTM Term Campaign ID Keyword ID AD Group ID Match Type Network Device GCLID MSCLKID Partnerstack Customer Key Partnerstack Lead Key Partnerstack Partner Key | | | | --- | --- | | | | ![](https://bat.bing.com/action/0?ti=5660485&tm=gtm002&Ver=2&mid=42ea759d-99e6-429d-b36c-14ec2fcb63c7&bo=1&sid=c6e93d10ff9e11ef8f66931232c6cca4&vid=c6e95220ff9e11efb60f890a4504c76c&vids=1&msclkid=N&pi=918639831&lg=en-US&sw=1280&sh=1024&sc=24&tl=Ohio%20Public%20Library%20-%20Case%20Study%20%7C%20Trumpia&p=https%3A%2F%2Fwww.trumpia.com%2Fresources%2Fcase-studies%2Foplin&r=<=518&evt=pageLoad&sv=1&cdb=AQAQ&rn=884391) ## Text Messaging for Utilities - Solutions - Use Cases # Text Messaging for Utilities [Sign Up Free](https://responsive.trumpia.com/account/signup) [Book Demo](https://www.trumpia.com/solutions/use-cases/utilities#) ![](https://rs.trumpia.com/images/common/popupImg.png) ![DS Energy Solutions Harvesting the Sun for a Brighter Future](https://rs.trumpia.com/images/doorway/logos/dsenergy_logo.svg)![Valero](https://rs.trumpia.com/images/doorway/logos/valero_logo.svg)![SolarCity](https://rs.trumpia.com/images/doorway/logos/solarcity_logo.svg)![Okaloosa Gas District](https://rs.trumpia.com/images/doorway/logos/okaloosagasdistrict_logo.svg)![BLUE RAVEN SOLAR](https://rs.trumpia.com/images/doorway/logos/blueravensolar_logo.svg)![amigo energy](https://rs.trumpia.com/images/doorway/logos/amigoenergy_logo.svg) ![](https://rs.trumpia.com/images/common/popupImg.png) ## Texting for Utility Companies Whether it is something small like a brief service outage or something as big as a downed powerline, service companies have adopted _text messaging for utilities_. Over two-thirds of customers prefer texting over phone calls for customer service, and 97% text at least once a day, making it vital for companies to integrate SMS into their existing communication strategy. Trumpia's [SMS marketing software](https://www.trumpia.com/sms-marketing) go beyond simple [mass texting](https://www.trumpia.com/product/core-features/mass-texting) by helping target customers to drive revenue, provide better service, and automate time consuming tasks when communicating with your internal team and your customers. ### How to Use Text Messaging for Utilities ### Improve Customer Service Efficiency No one likes waiting on hold. In fact, 33% of customers hang up immediately when put on hold, and the rest will only wait an average of 13 minutes before doing the same. Your representatives are limited to one customer when they are on the phone, but with [landline texting](https://www.trumpia.com/product/core-features/landline-texting), your service representatives can use their customer service skills to simultaneously assist multiple customers at the same time, increasing efficiency. This both provides customers quicker overall response time and allows your service representatives to work with more than one customer at a time. When a customer doesn't have time to wait on the line, your representatives can text a customer to schedule a follow up call at a more convenient time as well as send a reminder. This allows you to cater to your customers needs and will leave a positive impression of your service with your customers. This also helps you cut down on queue times and leads to your reps using their time in the most efficient way possible. ![Image of a customer survey questionaire sent via texting](https://rs.trumpia.com/images/doorway/img_doorway24.png) ![Image of a contractor receiving a text message](https://rs.trumpia.com/images/doorway/img_doorway50.png) ### Communicate with Field Staff Seamlessly Your staff travels far and wide to reach all of your customers, so often radios don't reach far enough or cell reception is spotty. [Two-way texting](https://www.trumpia.com/industry_solutions/two-way-texting-for-utility-companies) eliminates these issues because text messages are available almost everywhere, and they typically get read within seconds of delivery. This is perfect for last minute service changes or communicating with them during a critical situation, like a downed power line or natural disaster. Plus if you have any staffing shortages you can quickly find replacements. ### Improve Service with API Integration By integrating a [SMS API](https://www.trumpia.com/api/sms-api-overview) like Trumpia's into your company's systems, you can automatically send messages to your customers about pending bills, provide account alerts, synchronize customer information, and more. This will help eliminate repetitive tasks that take up a lot of your reps' time and give them more opportunities to follow up with customers and handle their queues more effectively and efficiently. ![Icon of an analytics worksheet](https://rs.trumpia.com/images/doorway/img_doorway51.png) ![Image of an automated workflow](https://rs.trumpia.com/images/doorway/img_doorway43.png) ### Boost Satisfaction with Automation Some questions, like account balance inquiries, can be answered quickly and with little to no human intervention needed. With the right SMS platform, businesses can allow customers to text keywords and receive this type of information automatically. To get the most out of texting for customer service, companies need an [automated text message](https://www.trumpia.com/product/automation-text-messaging) platform that works for them. Trumpia offers comprehensive SMS software that utility companies can use to provide virtually any type of customer support service, and we provide automation that is second to none. ### Improve Your Utility's Service with Surveys We've all heard when we call into a utilities' customer service department that our call may be monitored. With text messages, your managers can read the threaded conversations your reps have with customers and easily see if quality and service standards are being met. And, after the customer has been helped, you can send them an [SMS survey](https://www.trumpia.com/sms-survey) to learn more. SMS surveys are ten times more likely to be completed than traditional email or paper surveys, meaning you will get a lot more feedback and can convert that feedback into better service overall for your company. ![Cellphone with a text message conversation showing Trumpia's survey capabilities](https://rs.trumpia.com/images/doorway/img_doorway52-3.png) ## What Clients are Saying About Trumpia - ![the ymca](https://rs.trumpia.com/images/doorway/logos/ymca_logo02.png) "All in all, Trumpia has been really effective. One of the best features that Trumpia offers is their one-on-one contact between a designated Trumpia representative and our organization. This has been immensely helpful whenever I have random questions or inquiries about the system. Trumpia also offers several blogs and articles that have provided me with ideas and suggestions that enhance our campaigns." \- Megan Streeter, Data Specialist at YMCA See What Makes Trumpia Different [Download Handout](https://www.trumpia.com/) Ask Us A Question Or Call Us at 1-888-707-3030 First Name\* Last Name\* Email\* Phone Number\* Organization Name What can we help you with? Promo Code Search Keyword Lead Type - Subject Referer Support UID Google Cookie Info Button Clicked From Searched From UTM Source UTM Medium UTM Content UTM Term Campaign ID Keyword ID AD Group ID Match Type Network Device GCLID MSCLKID Partnerstack Customer Key Partnerstack Lead Key Partnerstack Partner Key | | | | --- | --- | | | | ![](https://bat.bing.com/action/0?ti=5660485&tm=gtm002&Ver=2&mid=7ea7e760-f66c-47ec-8bac-e89ae9ad3aae&bo=1&sid=c7418ae0ff9e11ef977f97db29094f46&vid=c7426070ff9e11ef821f3539f9eadd49&vids=1&msclkid=N&pi=918639831&lg=en-US&sw=1280&sh=1024&sc=24&tl=Text%20Messaging%20for%20Utilities%20%7C%20SMS%20For%20Gas,%20Water,%20Electric&kw=text%20messaging%20for%20utilities&p=https%3A%2F%2Fwww.trumpia.com%2Fsolutions%2Fuse-cases%2Futilities&r=<=735&evt=pageLoad&sv=1&cdb=AQAQ&rn=480948) ## Trumpia SMS API Overview **[![White Trumpia API logo](https://rs.trumpia.com/images/api/trumpia-api-logo.svg)](https://www.trumpia.com/api/sms-api-overview)** Call or Text\* [1-888-707-3030](tel:1-888-707-3030)[Hours](https://www.trumpia.com/api/sms-api-overview#)[Login](https://responsive.trumpia.com/account/login) 6AM - 6PM Pacific (Weekdays)8AM - 12PM Pacific (Weekends and Holidays) - [Trumpia Homepage](https://www.trumpia.com/index) - [Overview](https://www.trumpia.com/api/sms-api-overview) - [Use Cases](https://www.trumpia.com/api/use-cases) - [Pricing](https://www.trumpia.com/api/pricing-contact) - [FAQ](https://www.trumpia.com/api/faq) - [Documentation](https://www.trumpia.com/api/sms-api-overview#) - [Infrastructure](https://www.trumpia.com/api/infrastructure) - [REST](https://classic.trumpia.com/api/docs/rest/overview.php) - [HTTP](https://classic.trumpia.com/api/docs/http/overview.php) - [SDK](https://classic.trumpia.com/sdk/overview.php) [Contact Us](https://www.trumpia.com/contact-us?button_clicked_from=/api/sms-api-overview) # SMS API Higher Throughput, Lower Cost, \#1 in Support [Contact Us](https://www.trumpia.com/contact-us?button_clicked_from=/api/sms-api-overview) - ![99cent store](https://rs.trumpia.com/images/roll_logo/99centstore_w.svg) - ![COSTCO WHOLESALE](https://rs.trumpia.com/images/roll_logo/logo_Costco_w.svg) - ![FEMA](https://rs.trumpia.com/images/roll_logo/logo_FEMA_w.svg) - ![7 ELEVEN](https://rs.trumpia.com/images/roll_logo/logo_7Eleven_w.svg) - ![GM](https://rs.trumpia.com/images/roll_logo/gm_w.svg) - ![Toyota](https://rs.trumpia.com/images/roll_logo/toyota_w.svg) - ![Ford](https://rs.trumpia.com/images/roll_logo/ford_w.svg) - ![LG](https://rs.trumpia.com/images/roll_logo/LG_w.svg) - ![McDonalds](https://rs.trumpia.com/images/roll_logo/McDonalds_w.svg) - ![Hyatt](https://rs.trumpia.com/images/roll_logo/Hyatt_w.svg) - ![BaltimoreRavens](https://rs.trumpia.com/images/roll_logo/logo_BaltimoreRavens_w.svg) - ![Texas AnM University](https://rs.trumpia.com/images/roll_logo/TexasAnMUniversity_w.svg) - ![OMNI HOTELS & RESORTS](https://rs.trumpia.com/images/roll_logo/logo_omnihotel_w.svg) - ![NJ](https://rs.trumpia.com/images/roll_logo/logo_njstate_w.svg) - ![State of New York](https://rs.trumpia.com/images/roll_logo/StateofNewYork_w.svg) - ![JPM organ Chase](https://rs.trumpia.com/images/roll_logo/JPMorganChase_w.svg) - ![US Air Force](https://rs.trumpia.com/images/roll_logo/USAirForce_w.svg) - ![US Navy](https://rs.trumpia.com/images/roll_logo/USNavy_w.svg) - ![ICBC](https://rs.trumpia.com/images/roll_logo/ICBC_w.svg) - ![99cent store](https://rs.trumpia.com/images/roll_logo/99centstore_w.svg) - ![COSTCO WHOLESALE](https://rs.trumpia.com/images/roll_logo/logo_Costco_w.svg) - ![FEMA](https://rs.trumpia.com/images/roll_logo/logo_FEMA_w.svg) - ![7 ELEVEN](https://rs.trumpia.com/images/roll_logo/logo_7Eleven_w.svg) - ![GM](https://rs.trumpia.com/images/roll_logo/gm_w.svg) - ![Toyota](https://rs.trumpia.com/images/roll_logo/toyota_w.svg) - ![Ford](https://rs.trumpia.com/images/roll_logo/ford_w.svg) - ![LG](https://rs.trumpia.com/images/roll_logo/LG_w.svg) - ![McDonalds](https://rs.trumpia.com/images/roll_logo/McDonalds_w.svg) - ![Hyatt](https://rs.trumpia.com/images/roll_logo/Hyatt_w.svg) - ![BaltimoreRavens](https://rs.trumpia.com/images/roll_logo/logo_BaltimoreRavens_w.svg) - ![Texas AnM University](https://rs.trumpia.com/images/roll_logo/TexasAnMUniversity_w.svg) - ![OMNI HOTELS & RESORTS](https://rs.trumpia.com/images/roll_logo/logo_omnihotel_w.svg) - ![NJ](https://rs.trumpia.com/images/roll_logo/logo_njstate_w.svg) - ![State of New York](https://rs.trumpia.com/images/roll_logo/StateofNewYork_w.svg) - ![JPM organ Chase](https://rs.trumpia.com/images/roll_logo/JPMorganChase_w.svg) - ![US Air Force](https://rs.trumpia.com/images/roll_logo/USAirForce_w.svg) - ![US Navy](https://rs.trumpia.com/images/roll_logo/USNavy_w.svg) - ![ICBC](https://rs.trumpia.com/images/roll_logo/ICBC_w.svg) Trumpia's enterprise-grade support, pre-programmed tools, and best-in-class number options are the reasons why developers choose our API (beyond just the savings). Our developer friendly API can help you elevate your campaigns and engage with your audience effectively, reliably, and easily. ## The Trumpia Advantage ![Image of a businessman working on a laptop](https://rs.trumpia.com/images/api/overview_img01.png) ### Contact Management With Trumpia's SMS API, you have powerful database management at your fingertips. You don't have to write code to create lists, add contacts, update them, or even unsubscribe them. It's almost like having a built-in CRM database at no additional cost. We even handle compliance requirements such as disclosures, opt-out footers, and blocking messages for subscribers who texted “Stop.” ![Image of a businessman working on a laptop](https://rs.trumpia.com/images/partner/partner_img01.png) ### End User Tools Trumpia is more than just an API. We also offer a cloud service that includes a suite of powerful user tools like [automated workflows](https://www.trumpia.com/product/automation-text-messaging) and Smart Targeting that save you lengthy programming and code maintenance time. Do less work, yet become more productive than ever. ![Image of a businessman working on a laptop](https://rs.trumpia.com/images/api/overview_img03.png) ### 2-Factor Authentication Quickly increase login security with our 2-factor authentication. This secures your software or website by requiring a one-time passcode that's either emailed or texted to subscribers. ![Image of a businessman working on a laptop](https://rs.trumpia.com/images/api/overview_img04.png) ### Number Options Trumpia's API service supports dedicated shortcode, 10DLC, and toll-free options. Enjoy high volume throughput, reliability, and scalability. In particular, our short code and toll-free numbers can handle up to 300 and 150 messages per second, respectively. ![Image of a businessman working on a laptop](https://rs.trumpia.com/images/api/overview_img05.png) ### Compliance Be [compliant](https://www.fcc.gov/sites/default/files/tcpa-rules.pdf). Use high throughput numbers to [mass message](https://www.trumpia.com/product/core-features/mass-texting) rather than rotating P2P numbers. ## Accolades Trumpia is a well-known marketing automation company with A-list clients such as Jamba Juice, Chick-fil-A, and Omni Hotels & Resorts. We picked it as the best service for marketing campaigns because its standard plan offers robust automation and targeting features such as drip campaigns, dynamic targeting, link tracking, and data capture. Its advanced plans include more intricate marketing features such as auto campaigns, conditioned drip campaigns, real-time targeting, and behavior tracking. ### Named Best for Marketing Campaigns by Forbes Advisor - ![Capterra](https://rs.trumpia.com/images/api/capterra.svg) - ![G2](https://rs.trumpia.com/images/api/g2.svg) - ![Software Advice](https://rs.trumpia.com/images/api/software_advice.svg) - ![High Performer spring 2024](https://rs.trumpia.com/images/main/g2_highperformer.svg) - ![Best Est. ROI spring 2024](https://rs.trumpia.com/images/main/g2_bestroi.svg) - ![Easiest Setup small business spring 2024](https://rs.trumpia.com/images/main/g2_easiestsetup.svg) - ![Fastest Implementation small business spring 2024](https://rs.trumpia.com/images/main/g2_fastestimplementation.svg) - ![Best Meets Requirements small business spring 2024](https://rs.trumpia.com/images/main/g2_bestmeetsrequirements.svg) - ![Users Love Us](https://rs.trumpia.com/images/main/g2_usersloveus.svg) ## Every Channel - ![Short codes icon](https://rs.trumpia.com/images/api/ico_channel01.svg) Short Codes Get a dedicated 5- or 6-digit number that is provisioned for mass text messaging, and you can both send and receive SMS and MMS at the number. Messages sent from short codes benefit from faster message delivery, higher open rates, and more, making them ideal for SMS marketing. - ![Toll-Free Numbers icon](https://rs.trumpia.com/images/api/ico_channel02.svg) Toll-Free Numbers Use a 10-digit toll-free number to send and receive messages. Toll-free numbers give the same benefits as dedicated short codes without the higher cost. - ![10-Digit Long Code (10DLC) icon](https://rs.trumpia.com/images/api/ico_channel03.svg) 10-Digit Long Code (10DLC) Use a compliant 10-digit local number to send and receive messages. 10DLC numbers give the same benefits as dedicated short codes without the expense and lengthy approval process. - ![Landline Texting icon](https://rs.trumpia.com/images/api/ico_channel04.svg) Landline Texting Send and receive text messages through your existing business landline number. This allows you to publish a single familiar number for customers to text and call without having to share your personal number. - ![MMS icon](https://rs.trumpia.com/images/api/ico_channel05.svg) MMS Send more than just a plain 160-character message. With MMS support, you can send pictures and videos as well as 500-character messages for more engaging content. Multimedia messaging allows your messages to stand out from the crowd. - ![Omni-Channel icon](https://rs.trumpia.com/images/api/ico_channel06.svg) Omni-Channel Using our integrated solution, send messages via SMS and email, so your database is consolidated and your email campaigns are perfectly orchestrated with your text campaigns, even at higher volumes. ## Unmatched Service - Premium Support Our enterprise-grade support via phone, email, or ticket is included for every API customer, rather than costing thousands of dollars. Better yet, our average response time is less than 9 minutes during business hours, 7 days a week, compared to hours or days from other providers. - Compliance Consultation Our compliance specialist advises customers on current messaging laws and regulations to help them stay out of trouble. This includes CTIA, TCPA, CAN-SPAM, and other compliance. And if you have any questions our support team is just a phone, text, or email away. - Reliability Our system is backed by multiple network connections, active server failovers, and mirrored storage. A reliable SMS API service ensures your campaigns and programs run smoothly at all times. ## Custom Integration Service Hire our custom development team to integrate our messaging API with your system for tasks including: [See what other SMS integrations our team has accomplished](https://info.trumpia.com/hubfs/Product%20Briefs/IntegrationServices_2020-1120.pdf) - ![message icon](https://rs.trumpia.com/images/api/ico-custom-message.svg) Send and receive messages (text, email) from within your system - ![database icon](https://rs.trumpia.com/images/api/ico-custom-database.svg) Customized reporting provides the data you need to maximize your ROI - ![templates icon](https://rs.trumpia.com/images/api/ico-custom-template.svg) Custom web pages, online signup pages, templates, and forms - ![synchronization icon](https://rs.trumpia.com/images/api/ico-custom-sync.svg) Data synchronization between Trumpia and your databases ## Common Uses of API - ![Appointment Reminders and Confirmations image](https://rs.trumpia.com/images/api/useapi_img01.svg) Appointment Reminders and Confirmations The average adult checks their phone 100 times a day. Send SMS reminders to ensure that deadlines, meetings, and events are remembered. - ![Alert Notifications: Banking Alerts, Shipping Alerts, Airline Alerts image](https://rs.trumpia.com/images/api/useapi_img02.svg) Alert Notifications: Banking Alerts, Shipping Alerts, Airline Alerts Add text messaging to your existing system for alerts such as account status, shipping, and fraud. - ![Two-Factor Authentication image](https://rs.trumpia.com/images/api/useapi_img03.svg) Two-Factor Authentication Increase login security for your own software by requiring a one-time passcode that's either emailed or texted to your users when suspicious activity is detected. ## SMS API Case Studies - ![katch logo](https://rs.trumpia.com/images/api/logo_katch.svg) Performance Marketer Katch is an award-winning software company, best known for enabling brands to engage and monetize visitors to their website. Katch turned to Trumpia's API to market for this large customer, leading to a 15% conversion rate. - ![katch logo](https://rs.trumpia.com/images/api/logo_hankook.svg) Tire Manufacturer Hankook Tires is a leading tire manufacturing company. They distribute to over 400 independent dealers through 3000+ retail sales locations across the United States and Canada. With Trumpia, Hankook Tires was able to integrate our SMS capabilities into their own system and improved delivery communication between themselves, their truck drivers, and their customers. - ![katch logo](https://rs.trumpia.com/images/api/logo_oplin.svg) Library Messaging Software Provider The Ohio Public Library Information Network (OPLIN) has been serving 96 public library systems throughout Ohio since 1995, providing them with information-related services. With Trumpia's API, OPLIN was able to integrate texting capabilities into their existing information systems and see great results. ## Frequently Asked Questions - What is Toll-Free API? A Toll-Free API is an API that uses a Toll-Free number to send messages instead of a short code. These are 10-digit numbers that begin with the prefix 800, 888, 877, 866, 855, 844, or 833, and they give you the appearance of a large, nationally known company. Wireless carriers allow these numbers to send text messages for commercial use. - What are the advantages of a Toll-Free API? One of the best things about using a Toll-Free number is that there is very minimal setup time. The process to choose and switch your Toll-Free number should be completed in minutes. For example, Trumpia's provisioning process is instant and should not require any downtime for your texting campaigns. With a Toll-Free API, you can send SMS text messages and make calls from the same number, so your customers don't have to worry about reaching you via a different number. The same phone number can be used for voice calls, faxes, and texts, which establishes a consistent, familiar channel for communicating. - If I don't have a coding team, can I still use an API? Absolutely. If you don't have a coding team, you can either hire Trumpia to build integrations for you or use our Zapier integrations to recreate many of the same functions. Our customer support provides additional tech help for clients as they need it. Trumpia offers 2 distinct APIs: **RESTful** - Modern Systems - Designed with REST structuring and implementation - Allows for Contact and Message Capabilities **HTTP** - Legacy systems - Designed with the ease of HTML - Allows for Contact and Message Capabilities ## Sign up to start using our SMS API and gain immediate access to the industry's most complete messaging platform. [Contact Us](https://www.trumpia.com/contact-us?button_clicked_from=/api/sms-api-overview) | | | | --- | --- | | | | [iframe](https://td.doubleclick.net/td/ga/rul?tid=G-3T2LJSW4XT&gacid=83379370.1741824288>m=45je53c0v9100893675z8810340901za200&dma=0&gcd=13l3l3l3l1l1&npa=0&pscdl=noapi&aip=1&fledge=1&frm=0&tag_exp=102482433~102587591~102640600~102643510~102717422~102788824~102791784~102803279~102814059~102825837&z=1181506679)[iframe](https://td.doubleclick.net/td/rul/1055448613?random=1741824288340&cv=11&fst=1741824288340&fmt=3&bg=ffffff&guid=ON&async=1>m=45be53c0v9184802892z8810340901za201&gcd=13l3l3l3l1l1&dma=0&tag_exp=102482433~102587591~102640600~102717422~102788824~102791784~102814060~102825837&u_w=1280&u_h=1024&url=https%3A%2F%2Fwww.trumpia.com%2Fapi%2Fsms-api-overview&hn=www.googleadservices.com&frm=0&tiba=SMS%20API%20%7C%20Text%20Message%20API%20%7C%20API%20Service&npa=0&pscdl=noapi&auid=363960296.1741824288&uaa=&uab=&uafvl=&uamb=0&uam=&uap=&uapv=&uaw=0&fledge=1&_tu=Cg)[iframe](https://td.doubleclick.net/td/rul/1055448613?random=1741824288621&cv=11&fst=1741824288621&fmt=3&bg=ffffff&guid=ON&async=1>m=45be53c0v9184802892za200zb810340901&gcd=13l3l3l3l1l1&dma=0&tag_exp=102482433~102587591~102640600~102717422~102788824~102791784~102814060~102825837&u_w=1280&u_h=1024&url=https%3A%2F%2Fwww.trumpia.com%2Fapi%2Fsms-api-overview&hn=www.googleadservices.com&frm=0&tiba=SMS%20API%20%7C%20Text%20Message%20API%20%7C%20API%20Service&did=dZTQ1Zm&gdid=dZTQ1Zm&npa=0&pscdl=noapi&auid=363960296.1741824288&uaa=&uab=&uafvl=&uamb=0&uam=&uap=&uapv=&uaw=0&fledge=1&data=event%3Dgtag.config) ![](https://bat.bing.com/action/0?ti=5660485&tm=gtm002&Ver=2&mid=988a4083-a636-4347-8be8-7771b78740cb&bo=1&sid=c745cbc0ff9e11efa0eb5f5210a50283&vid=c7461130ff9e11ef9c41fba791fadefe&vids=1&msclkid=N&pi=918639831&lg=en-US&sw=1280&sh=1024&sc=24&tl=SMS%20API%20%7C%20Text%20Message%20API%20%7C%20API%20Service&p=https%3A%2F%2Fwww.trumpia.com%2Fapi%2Fsms-api-overview&r=<=679&evt=pageLoad&sv=1&cdb=AQAQ&rn=219993) ## Custom Integration Services - Services - Custom Integrations # Custom Integration Service - ![99cent store](https://rs.trumpia.com/images/roll_logo/99centstore.svg) - ![COSTCO WHOLESALE](https://rs.trumpia.com/images/roll_logo/logo_Costco.svg) - ![FEMA](https://rs.trumpia.com/images/roll_logo/logo_FEMA.svg) - ![7 ELEVEN](https://rs.trumpia.com/images/roll_logo/logo_7Eleven.svg) - ![GM](https://rs.trumpia.com/images/roll_logo/gm.svg) - ![Toyota](https://rs.trumpia.com/images/roll_logo/toyota.svg) - ![Ford](https://rs.trumpia.com/images/roll_logo/ford.svg) - ![LG](https://rs.trumpia.com/images/roll_logo/LG.svg) - ![McDonalds](https://rs.trumpia.com/images/roll_logo/McDonalds.svg) - ![Hyatt](https://rs.trumpia.com/images/roll_logo/Hyatt.svg) - ![BaltimoreRavens](https://rs.trumpia.com/images/roll_logo/logo_BaltimoreRavens.svg) - ![Texas AnM University](https://rs.trumpia.com/images/roll_logo/TexasAnMUniversity.svg) - ![OMNI HOTELS & RESORTS](https://rs.trumpia.com/images/roll_logo/logo_omnihotel.svg) - ![NJ](https://rs.trumpia.com/images/roll_logo/logo_njstate.svg) - ![State of New York](https://rs.trumpia.com/images/roll_logo/StateofNewYork.svg) - ![JPM organ Chase](https://rs.trumpia.com/images/roll_logo/JPMorganChase.svg) - ![US Air Force](https://rs.trumpia.com/images/roll_logo/USAirForce.svg) - ![US Navy](https://rs.trumpia.com/images/roll_logo/USNavy.svg) - ![ICBC](https://rs.trumpia.com/images/roll_logo/ICBC.svg) - ![99cent store](https://rs.trumpia.com/images/roll_logo/99centstore.svg) - ![COSTCO WHOLESALE](https://rs.trumpia.com/images/roll_logo/logo_Costco.svg) - ![FEMA](https://rs.trumpia.com/images/roll_logo/logo_FEMA.svg) - ![7 ELEVEN](https://rs.trumpia.com/images/roll_logo/logo_7Eleven.svg) - ![GM](https://rs.trumpia.com/images/roll_logo/gm.svg) - ![Toyota](https://rs.trumpia.com/images/roll_logo/toyota.svg) - ![Ford](https://rs.trumpia.com/images/roll_logo/ford.svg) - ![LG](https://rs.trumpia.com/images/roll_logo/LG.svg) - ![McDonalds](https://rs.trumpia.com/images/roll_logo/McDonalds.svg) - ![Hyatt](https://rs.trumpia.com/images/roll_logo/Hyatt.svg) - ![BaltimoreRavens](https://rs.trumpia.com/images/roll_logo/logo_BaltimoreRavens.svg) - ![Texas AnM University](https://rs.trumpia.com/images/roll_logo/TexasAnMUniversity.svg) - ![OMNI HOTELS & RESORTS](https://rs.trumpia.com/images/roll_logo/logo_omnihotel.svg) - ![NJ](https://rs.trumpia.com/images/roll_logo/logo_njstate.svg) - ![State of New York](https://rs.trumpia.com/images/roll_logo/StateofNewYork.svg) - ![JPM organ Chase](https://rs.trumpia.com/images/roll_logo/JPMorganChase.svg) - ![US Air Force](https://rs.trumpia.com/images/roll_logo/USAirForce.svg) - ![US Navy](https://rs.trumpia.com/images/roll_logo/USNavy.svg) - ![ICBC](https://rs.trumpia.com/images/roll_logo/ICBC.svg) [Trumpia's powerful API](https://www.trumpia.com/api/sms-api-overview) can be integrated to work seamlessly with your existing application. Imagine the impact your in-house program could have if it could send attention-grabbing text messages too. But if you do not have a developer on site or want to devote the time to integrate, our expert custom [SMS website integration](https://www.trumpia.com/product/automation/integrations) development team is here to help with a variety of projects including: ### Web Development - **Online Sign-up Pages (OSP)** Have our SMS website integration team fully customize and design an online signup form for your website, so it collects the data you want and stays true to your branding. Any contacts collected via the OSP will automatically be uploaded into our system. - **Site & Event Tracking** We can insert site tracking code into your website, so our software automatically tracks your subscribers' behavior. Gather information like whether they filled out a form or clicked a link. Use this additional information to more accurately target them with messages. See example An HR rep could send a new hire a form during onboarding. Our software can then track whether or not the employee has filled out the form, and even automatically send them a reminder to do so if they haven't within a week. - **Reseller Webpage** If you are a [reseller](https://www.trumpia.com/partner-programs/reseller-resources), we can customize our webpage template to be consistent with your reseller name and brand image. An HR rep could send a new hire a form during onboarding. Our software can then track whether or not the employee has filled out the form, and even automatically send them a reminder to do so if they haven't within a week. ### Contact Synchronization - ### Application-to-Trumpia Sync Given that your software offers a way to communicate with ours, we can develop a 1-way sync between them. This way, anytime a contact is created or edited within your system, we'll reflect the change in ours. - ### Automated Contact Upload Through an FTP service we can have your data in a CSV file format automatically uploaded onto our system. - ### Zapier Integration [Zapier](https://www.trumpia.com/product/automation/integrations) is a web-based application that enables you to automate tasks across programs such as Gmail, Slack, and Trumpia. We can build these custom interactions (called Zaps) for contact sync, opt-out management, and more. ## Reporting & Queries - ### **Automated Message Log Export to FTP** Automatically export inbound message logs onto an FTP server or send them via email to an inbox. - ### **Custom Data Query** We can generate a monthly custom report with the specific metrics you need. - ### **Real-Time Polling Results** Run a voting campaign and have the results displayed on a large screen in real time. ### Advanced Solutions - **Custom Messaging Portal** Our SMS website integration team can build a web portal for custom or specialized messaging needs. Includes user login and a messaging page powered by Trumpia's API. - **Custom Messaging Logic** Augment or limit messaging abilities on a custom messaging portal. Ask Us A Question Or Call Us at 1-888-707-3030 First Name\* Last Name\* Email\* Phone Number\* Organization Name What can we help you with? Promo Code Search Keyword Lead Type - Subject Referer Support UID Google Cookie Info Button Clicked From Searched From UTM Source UTM Medium UTM Content UTM Term Campaign ID Keyword ID AD Group ID Match Type Network Device GCLID MSCLKID Partnerstack Customer Key Partnerstack Lead Key Partnerstack Partner Key | | | | --- | --- | | | | ![](https://bat.bing.com/action/0?ti=5660485&tm=gtm002&Ver=2&mid=90e846fe-df03-429d-8ab3-def06c0f3039&bo=1&sid=c6df2dc0ff9e11ef985427c4015f516a&vid=c6df3e70ff9e11ef95b32f4cfb33ab5e&vids=1&msclkid=N&pi=918639831&lg=en-US&sw=1280&sh=1024&sc=24&tl=Custom%20API%20Integration%20Service%20%7C%20SMS%20Marketing%20%7C%20Trumpia&p=https%3A%2F%2Fwww.trumpia.com%2Fprofessional-services%2Fcustom-integrations&r=<=423&evt=pageLoad&sv=1&cdb=AQAQ&rn=83530) ## SMS Messaging Service # Text (SMS) Messaging _Omni-Channel_ Text (SMS) Messaging - [Email & Text Software](https://www.trumpia.com/product/omni-channel/email) - [MMS Messaging](https://www.trumpia.com/product/omni-channel/mms-messaging) - [Text (SMS) Messaging](https://www.trumpia.com/product/omni-channel/sms) - [Voice Broadcast](https://www.trumpia.com/product/omni-channel/voice) **[Core Features](https://www.trumpia.com/product/core-features)** **[Automation](https://www.trumpia.com/product/text-automation)** **[Enterprise](https://www.trumpia.com/product/enterprise)** Text messaging is the most attention-grabbing, immediate, and convenient form of communication. In fact, 98% of all text messages get read, offering unparalleled opportunity to reach all of your subscribers. Trumpia’s texting service is easy to use, reliable, and scalable to hundreds of messages per second. Better yet, our system is uniquely smart enough to accurately target your messages, so you get the results you need. ## Why SMS Matters - **Texts Get Seen Quickly** _90%_ of text messages are opened within _3 minutes_ of delivery. - **Texting Increases Engagement** Text messages are responded to _7.5x more often_ and _60x quicker_ than emails, giving you high ROI. - **Texting is Becoming more Expected** _89%_ of consumers say they want to text message to communicate with a business, but only _48%_ of businesses are equipped to do this. - **Texting is Preferred** Over _60%_ of consumers would rather text than call when given the option for customer service. ### Discover Our Powerful SMS Features Create compelling text messaging campaigns with our host of tools. - [Mass Texting](https://www.trumpia.com/product/core-features/mass-texting) - [Text Keywords](https://www.trumpia.com/product/core-features/text-keywords) - [Landline Texting](https://www.trumpia.com/product/core-features/landline-texting) - [Two-Way / 1-to-1 Texting](https://www.trumpia.com/product/core-features/two-way-texting-1-to-1-texting) - [Automated Workflows](https://www.trumpia.com/product/automation/automated-workflows) - [Text-to-Screen](https://www.trumpia.com/product/core-features/text-to-screen.html) - [Text-to-Vote](https://www.trumpia.com/product/core-features/text-to-vote) - [Auto Response](https://www.trumpia.com/product/core-features/auto-response) - [Data Capture](https://www.trumpia.com/product/core-features/data-capture) - [Appointment Reminders](https://www.trumpia.com/product/core-features/appointment-reminders) - [Shuffle Responder](https://www.trumpia.com/product/core-features/shuffle-responder) - [SMS Coupons](https://www.trumpia.com/product/core-features/sms-coupons) - [Yes/No Response](https://www.trumpia.com/product/core-features/yes-no-response) - [API Integration](https://classic.trumpia.com/api/overview.php) - [Send from Phone](https://www.trumpia.com/product/core-features/send-from-phone) ## The Trumpia Advantage - **[Smart Targeting](https://www.trumpia.com/product/automation/smart-targeting)** Only Trumpia can send tailored and highly relevant SMS messages that will double your results and minimize opt-outs. - **[Automation](https://www.trumpia.com/product/automation-text-messaging)** Our software automatically handles your text messaging chores like filtering lists and triggering messages, reducing manual labor and increasing accuracy. - **[Two-Way Texting](https://www.trumpia.com/product/core-features/two-way-texting-1-to-1-texting)** With Trumpia, you can receive and reply to individual contacts via a two-way text conversation. - **[Integrated Messaging](https://www.trumpia.com/product/automation/integrations)** Integrate our SMS messaging into your applications with our REST and HTTP API’s. We also integrate via hundreds of applications you already use through Zapier. - **[Landline Texting](https://www.trumpia.com/product/core-features/landline-texting)** Text-enable your business’s existing phone number, so customers can text and call the same number. - **[Enterprise Tools](https://www.trumpia.com/product/enterprise)** Set access rights to contacts and features such as who’s allowed to send SMS messages for different regions, locations, departments, or roles. - **[Number Options](https://www.trumpia.com/product/short-long-code-options)** Trumpia offers a variety of ways to mass message including short codes, toll-free numbers and landline texting. Ask Us A Question Or Call Us at 1-888-707-3030 First Name\* Last Name\* Email\* Phone Number\* Organization Name What can we help you with? Promo Code Search Keyword Lead Type - Subject Referer Support UID Google Cookie Info Button Clicked From Searched From UTM Source UTM Medium UTM Content UTM Term Campaign ID Keyword ID AD Group ID Match Type Network Device GCLID MSCLKID Partnerstack Customer Key Partnerstack Lead Key Partnerstack Partner Key | | | | --- | --- | | | | ![](https://bat.bing.com/action/0?ti=5660485&tm=gtm002&Ver=2&mid=08510c38-ed9e-4dbe-b1a7-6c44950f855f&bo=1&sid=c7359c60ff9e11efb535b93edb96876c&vid=c735a770ff9e11ef8c98d32d1ff80083&vids=1&msclkid=N&pi=918639831&lg=en-US&sw=1280&sh=1024&sc=24&tl=Texting%20Service%20by%20Trumpia&kw=texting%20service&p=https%3A%2F%2Fwww.trumpia.com%2Fproduct%2Fomni-channel%2Fsms&r=<=478&evt=pageLoad&sv=1&cdb=AQAQ&rn=51613) ## Trumpia Affiliate Program # Affiliate Program - ![99cent store](https://rs.trumpia.com/images/roll_logo/99centstore.svg) - ![COSTCO WHOLESALE](https://rs.trumpia.com/images/roll_logo/logo_Costco.svg) - ![FEMA](https://rs.trumpia.com/images/roll_logo/logo_FEMA.svg) - ![7 ELEVEN](https://rs.trumpia.com/images/roll_logo/logo_7Eleven.svg) - ![GM](https://rs.trumpia.com/images/roll_logo/gm.svg) - ![Toyota](https://rs.trumpia.com/images/roll_logo/toyota.svg) - ![Ford](https://rs.trumpia.com/images/roll_logo/ford.svg) - ![LG](https://rs.trumpia.com/images/roll_logo/LG.svg) - ![McDonalds](https://rs.trumpia.com/images/roll_logo/McDonalds.svg) - ![Hyatt](https://rs.trumpia.com/images/roll_logo/Hyatt.svg) - ![BaltimoreRavens](https://rs.trumpia.com/images/roll_logo/logo_BaltimoreRavens.svg) - ![Texas AnM University](https://rs.trumpia.com/images/roll_logo/TexasAnMUniversity.svg) - ![OMNI HOTELS & RESORTS](https://rs.trumpia.com/images/roll_logo/logo_omnihotel.svg) - ![NJ](https://rs.trumpia.com/images/roll_logo/logo_njstate.svg) - ![State of New York](https://rs.trumpia.com/images/roll_logo/StateofNewYork.svg) - ![JPM organ Chase](https://rs.trumpia.com/images/roll_logo/JPMorganChase.svg) - ![US Air Force](https://rs.trumpia.com/images/roll_logo/USAirForce.svg) - ![US Navy](https://rs.trumpia.com/images/roll_logo/USNavy.svg) - ![ICBC](https://rs.trumpia.com/images/roll_logo/ICBC.svg) - ![99cent store](https://rs.trumpia.com/images/roll_logo/99centstore.svg) - ![COSTCO WHOLESALE](https://rs.trumpia.com/images/roll_logo/logo_Costco.svg) - ![FEMA](https://rs.trumpia.com/images/roll_logo/logo_FEMA.svg) - ![7 ELEVEN](https://rs.trumpia.com/images/roll_logo/logo_7Eleven.svg) - ![GM](https://rs.trumpia.com/images/roll_logo/gm.svg) - ![Toyota](https://rs.trumpia.com/images/roll_logo/toyota.svg) - ![Ford](https://rs.trumpia.com/images/roll_logo/ford.svg) - ![LG](https://rs.trumpia.com/images/roll_logo/LG.svg) - ![McDonalds](https://rs.trumpia.com/images/roll_logo/McDonalds.svg) - ![Hyatt](https://rs.trumpia.com/images/roll_logo/Hyatt.svg) - ![BaltimoreRavens](https://rs.trumpia.com/images/roll_logo/logo_BaltimoreRavens.svg) - ![Texas AnM University](https://rs.trumpia.com/images/roll_logo/TexasAnMUniversity.svg) - ![OMNI HOTELS & RESORTS](https://rs.trumpia.com/images/roll_logo/logo_omnihotel.svg) - ![NJ](https://rs.trumpia.com/images/roll_logo/logo_njstate.svg) - ![State of New York](https://rs.trumpia.com/images/roll_logo/StateofNewYork.svg) - ![JPM organ Chase](https://rs.trumpia.com/images/roll_logo/JPMorganChase.svg) - ![US Air Force](https://rs.trumpia.com/images/roll_logo/USAirForce.svg) - ![US Navy](https://rs.trumpia.com/images/roll_logo/USNavy.svg) - ![ICBC](https://rs.trumpia.com/images/roll_logo/ICBC.svg) Earn cash by introducing customers to Trumpia, the most complete business text messaging software on the market. Your part is to simply identify businesses that could benefit from our software and to introduce them to us, so we can close the sale. Depending on the ultimate deal signed, you’ll net between $65 and $2,025 for each successful referral. [Watch Intro](https://www.trumpia.com/resources/video-library) [Watch Demo](https://www.trumpia.com/resources/video-library) [Contact Us](https://www.trumpia.com/contact-us?button_clicked_from=/partner-programs/affiliate-program) ## How the Affiliate Program Works 1. _01_ Contact us about becoming an affiliate 2. _02_ Get training from one of our affiliate managers. They will provide you with your own affiliate link, walk you through the program, and give you a virtual tour of the software. 3. _03_ Bring leads to us, and we will close the deals for you. **Download The Product Brief** First Name\* Last Name\* Email\* Phone Number\* Promo Code Search Keyword Lead Type - Subject Referer Support UID Google Cookie Info Button Clicked From Searched From UTM Source UTM Medium UTM Content UTM Term Campaign ID Keyword ID AD Group ID Match Type Network Device GCLID MSCLKID Partnerstack Customer Key Partnerstack Lead Key Partnerstack Partner Key ### Tips to Jumpstart Your Affiliate Campaign - **Promote Trumpia Online** Write a review about Trumpia’s SMS solution with a link encoded with your affiliate promo code. The link should point to Trumpia’s page. Then promote the review on your blog, website, social media, etc. - **Send a Newsletter** Advertise Trumpia's service by emailing a newsletter to your subscribers. The ad should contain a link to Trumpia encoded with your affiliate promo code. - **Leverage Your Network** Leverage and advertise to your existing network and set up appointments for one-on-one demos with our affiliate manager. ### Fill out our Partner Application Form to be contacted by a member of our Partner Management Team. [Apply Now](https://www.trumpia.com/partner-programs/affiliate-program#) Ask Us A Question Or Call Us at 1-888-707-3030 First Name\* Last Name\* Email\* Phone Number\* Organization Name What can we help you with? Promo Code Search Keyword Lead Type - Subject Referer Support UID Google Cookie Info Button Clicked From Searched From UTM Source UTM Medium UTM Content UTM Term Campaign ID Keyword ID AD Group ID Match Type Network Device GCLID MSCLKID Partnerstack Customer Key Partnerstack Lead Key Partnerstack Partner Key | | | | --- | --- | | | | ![](https://bat.bing.com/action/0?ti=5660485&tm=gtm002&Ver=2&mid=8ac9f083-82d2-4007-9b93-d0003a0c5cac&bo=1&sid=ceb4b0c0ff9e11efbbdc4bcc41cfaaf3&vid=ceb4c380ff9e11efb37021a9565aef89&vids=1&msclkid=N&pi=918639831&lg=en-US&sw=1280&sh=1024&sc=24&tl=SMS%20Affiliate%20Program%20%7C%20SMS%20Marketing%20Software%20%26%20Text%20Message%20Automation&p=https%3A%2F%2Fwww.trumpia.com%2Fpartner-programs%2Faffiliate-program&r=<=529&evt=pageLoad&sv=1&cdb=AQAQ&rn=588107) ## Automated Workflows - Product - Automated Text Message Workflows # Text Message Workflow - ![99cent store](https://rs.trumpia.com/images/roll_logo/99centstore.svg) - ![COSTCO WHOLESALE](https://rs.trumpia.com/images/roll_logo/logo_Costco.svg) - ![FEMA](https://rs.trumpia.com/images/roll_logo/logo_FEMA.svg) - ![7 ELEVEN](https://rs.trumpia.com/images/roll_logo/logo_7Eleven.svg) - ![GM](https://rs.trumpia.com/images/roll_logo/gm.svg) - ![Toyota](https://rs.trumpia.com/images/roll_logo/toyota.svg) - ![Ford](https://rs.trumpia.com/images/roll_logo/ford.svg) - ![LG](https://rs.trumpia.com/images/roll_logo/LG.svg) - ![McDonalds](https://rs.trumpia.com/images/roll_logo/McDonalds.svg) - ![Hyatt](https://rs.trumpia.com/images/roll_logo/Hyatt.svg) - ![BaltimoreRavens](https://rs.trumpia.com/images/roll_logo/logo_BaltimoreRavens.svg) - ![Texas AnM University](https://rs.trumpia.com/images/roll_logo/TexasAnMUniversity.svg) - ![OMNI HOTELS & RESORTS](https://rs.trumpia.com/images/roll_logo/logo_omnihotel.svg) - ![NJ](https://rs.trumpia.com/images/roll_logo/logo_njstate.svg) - ![State of New York](https://rs.trumpia.com/images/roll_logo/StateofNewYork.svg) - ![JPM organ Chase](https://rs.trumpia.com/images/roll_logo/JPMorganChase.svg) - ![US Air Force](https://rs.trumpia.com/images/roll_logo/USAirForce.svg) - ![US Navy](https://rs.trumpia.com/images/roll_logo/USNavy.svg) - ![ICBC](https://rs.trumpia.com/images/roll_logo/ICBC.svg) - ![99cent store](https://rs.trumpia.com/images/roll_logo/99centstore.svg) - ![COSTCO WHOLESALE](https://rs.trumpia.com/images/roll_logo/logo_Costco.svg) - ![FEMA](https://rs.trumpia.com/images/roll_logo/logo_FEMA.svg) - ![7 ELEVEN](https://rs.trumpia.com/images/roll_logo/logo_7Eleven.svg) - ![GM](https://rs.trumpia.com/images/roll_logo/gm.svg) - ![Toyota](https://rs.trumpia.com/images/roll_logo/toyota.svg) - ![Ford](https://rs.trumpia.com/images/roll_logo/ford.svg) - ![LG](https://rs.trumpia.com/images/roll_logo/LG.svg) - ![McDonalds](https://rs.trumpia.com/images/roll_logo/McDonalds.svg) - ![Hyatt](https://rs.trumpia.com/images/roll_logo/Hyatt.svg) - ![BaltimoreRavens](https://rs.trumpia.com/images/roll_logo/logo_BaltimoreRavens.svg) - ![Texas AnM University](https://rs.trumpia.com/images/roll_logo/TexasAnMUniversity.svg) - ![OMNI HOTELS & RESORTS](https://rs.trumpia.com/images/roll_logo/logo_omnihotel.svg) - ![NJ](https://rs.trumpia.com/images/roll_logo/logo_njstate.svg) - ![State of New York](https://rs.trumpia.com/images/roll_logo/StateofNewYork.svg) - ![JPM organ Chase](https://rs.trumpia.com/images/roll_logo/JPMorganChase.svg) - ![US Air Force](https://rs.trumpia.com/images/roll_logo/USAirForce.svg) - ![US Navy](https://rs.trumpia.com/images/roll_logo/USNavy.svg) - ![ICBC](https://rs.trumpia.com/images/roll_logo/ICBC.svg) ## Use Text Message Workflows to Carry Out Tasks For You Trumpia offers powerful Automated Workflows that carry out your text messaging and email campaigns for you, without any programming required. You just build it and we take care of the rest, saving valuable time by carrying out tasks that would take too much time and manpower for you to do manually. Trumpia's Automated Workflows can then carry out two-way conversations with subscribers that respond to them in real-time. We even have prebuilt templates that you can modify in seconds to meet your messaging needs. ## How It Works 1. _01_ Set a condition that will trigger the Automated Workflow. For example, whenever a contact: - Texts your keywords - Clicks your links - Responds to your message - Accumulates 20 points in Lead Scoring - Completes a survey, etc. 2. _02_ Set the corresponding action that will be set off when the condition is met. For example: - Send an SMS or email message - Ask a question - Initiate a drip campaign - Send a shortened link - Add the contact to a distribution list - Save data to the contact's profile - Send an automated reminder 3. _03_ Set what happens next based on how the subscriber responds/behaves. For example: - If they click the link vs if they don't - How they answer the question - Which of the multiple choice options they choose - The contact data you already have in your database 4. _04_ The tasks can be set to wait minutes, hours, weeks, or days before being carried out. ### Example 1. _01_ An HR department sets up the keyword "HRinfo" for employees to text for more information. 2. _02_ When texted, the employee is automatically sent a message asking if they want information about 1) Reimbursements, 2) Benefits, or 3) Conflict Resolution. 3. _03_ If the employee responds "2", they would then be asked if they want to know about 1) Healthcare, 2) Prizes, or 3) Incentives 4. _04_ If the employee responds "1", they could be sent healthcare information. 5. _05_ Better yet, if the company has collected information about the employee in our system such as their position, age, and chosen healthcare plan, they could be sent an even more specific link based on this data, automatically. ![Job applicant inquires about a company's health benefits through SMS messages](https://rs.trumpia.com/images/phone_stil.png) ## Levels of Automation There are levels of automation, some more advanced than others. Basic automated workflows like auto-responders can be run by the most basic text messaging software, and drip campaigns can carry out simple campaigns that can nurture leads or send reminders at various intervals. True automation and advanced campaigns can only be carried out by software like Trumpia because they require a level of sophistication that simple texting software can not match. - ![Basic SMS automation icon](https://rs.trumpia.com/images/product/automated_level01.svg) ### Basic In its most basic form, responses can be automated whenever a subscriber takes an action. A common example of this is sending a message when someone texts your keyword. While this is what most companies consider automation, this is only the beginning for Trumpia. - ![Automated drip campaign](https://rs.trumpia.com/images/product/automated_level02.svg) ### Drip This next level enables you to incrementally send messages to a subscriber at specific periods of time such as a day, week, and month after they text in your keyword. While these time intervals can be preset, most software cannot dynamically adjust their workflow based on the subscriber's actions or responses. While time is just a single variable in drip campaigns, it is only one of dozens for Trumpia's automated workflows. - ![Illustration of a drip campaign, with many triggers and timers](https://rs.trumpia.com/images/product/automated_level03.svg) ### Advanced What sets Trumpia's automation apart is our ability to branch down diverging paths based on how the contact responds and whether or not they took an action (e.g.: clicked a link or filled out a form). We can even personalize the flow of the conversation based on the data you've already collected. This makes each campaign tailored and engaging to the subscriber. ## Use Cases of Automated Workflows - [Drip\\ \\ Campaigns](https://www.trumpia.com/product/automation/drip-campaigns) - [Voting/\\ \\ Surveys](https://www.trumpia.com/product/core-features/text-to-vote) - [Reminders](https://www.trumpia.com/product/core-features/appointment-reminders) - [Recruiting](https://www.trumpia.com/solutions/use-cases/recruiting-departments) - [HR Employee\\ \\ Communications](https://www.trumpia.com/solutions/use-cases/hr-employee-communications) - [Critical\\ \\ Alerts](https://www.trumpia.com/solutions/use-cases/critical-alerts) - [Customer\\ \\ Service](https://www.trumpia.com/solutions/use-cases/customer-service) - [Marketing](https://www.trumpia.com/solutions/use-cases/marketing-departments) Ask Us A Question Or Call Us at 1-888-707-3030 First Name\* Last Name\* Email\* Phone Number\* Organization Name What can we help you with? Promo Code Search Keyword Lead Type - Subject Referer Support UID Google Cookie Info Button Clicked From Searched From UTM Source UTM Medium UTM Content UTM Term Campaign ID Keyword ID AD Group ID Match Type Network Device GCLID MSCLKID Partnerstack Customer Key Partnerstack Lead Key Partnerstack Partner Key | | | | --- | --- | | | | ![](https://bat.bing.com/action/0?ti=5660485&tm=gtm002&Ver=2&mid=aab5ff29-d413-430a-8dec-1d3e639435e8&bo=1&sid=ce4f1670ff9e11efb54443d588f808cf&vid=ce4f18b0ff9e11efbd6ce14ab673d8a5&vids=1&msclkid=N&pi=918639831&lg=en-US&sw=1280&sh=1024&sc=24&tl=Automated%20Text%20Message%20Workflow%20%7C%20Trumpia&kw=automated%20text%20message%20workflow&p=https%3A%2F%2Fwww.trumpia.com%2Fproduct%2Fautomation%2Fautomated-workflows&r=<=421&evt=pageLoad&sv=1&cdb=AQAQ&rn=468435) ## Compliance Consulting Services - Product - Professional Services # Compliance - ![99cent store](https://rs.trumpia.com/images/roll_logo/99centstore.svg) - ![COSTCO WHOLESALE](https://rs.trumpia.com/images/roll_logo/logo_Costco.svg) - ![FEMA](https://rs.trumpia.com/images/roll_logo/logo_FEMA.svg) - ![7 ELEVEN](https://rs.trumpia.com/images/roll_logo/logo_7Eleven.svg) - ![GM](https://rs.trumpia.com/images/roll_logo/gm.svg) - ![Toyota](https://rs.trumpia.com/images/roll_logo/toyota.svg) - ![Ford](https://rs.trumpia.com/images/roll_logo/ford.svg) - ![LG](https://rs.trumpia.com/images/roll_logo/LG.svg) - ![McDonalds](https://rs.trumpia.com/images/roll_logo/McDonalds.svg) - ![Hyatt](https://rs.trumpia.com/images/roll_logo/Hyatt.svg) - ![BaltimoreRavens](https://rs.trumpia.com/images/roll_logo/logo_BaltimoreRavens.svg) - ![Texas AnM University](https://rs.trumpia.com/images/roll_logo/TexasAnMUniversity.svg) - ![OMNI HOTELS & RESORTS](https://rs.trumpia.com/images/roll_logo/logo_omnihotel.svg) - ![NJ](https://rs.trumpia.com/images/roll_logo/logo_njstate.svg) - ![State of New York](https://rs.trumpia.com/images/roll_logo/StateofNewYork.svg) - ![JPM organ Chase](https://rs.trumpia.com/images/roll_logo/JPMorganChase.svg) - ![US Air Force](https://rs.trumpia.com/images/roll_logo/USAirForce.svg) - ![US Navy](https://rs.trumpia.com/images/roll_logo/USNavy.svg) - ![ICBC](https://rs.trumpia.com/images/roll_logo/ICBC.svg) - ![99cent store](https://rs.trumpia.com/images/roll_logo/99centstore.svg) - ![COSTCO WHOLESALE](https://rs.trumpia.com/images/roll_logo/logo_Costco.svg) - ![FEMA](https://rs.trumpia.com/images/roll_logo/logo_FEMA.svg) - ![7 ELEVEN](https://rs.trumpia.com/images/roll_logo/logo_7Eleven.svg) - ![GM](https://rs.trumpia.com/images/roll_logo/gm.svg) - ![Toyota](https://rs.trumpia.com/images/roll_logo/toyota.svg) - ![Ford](https://rs.trumpia.com/images/roll_logo/ford.svg) - ![LG](https://rs.trumpia.com/images/roll_logo/LG.svg) - ![McDonalds](https://rs.trumpia.com/images/roll_logo/McDonalds.svg) - ![Hyatt](https://rs.trumpia.com/images/roll_logo/Hyatt.svg) - ![BaltimoreRavens](https://rs.trumpia.com/images/roll_logo/logo_BaltimoreRavens.svg) - ![Texas AnM University](https://rs.trumpia.com/images/roll_logo/TexasAnMUniversity.svg) - ![OMNI HOTELS & RESORTS](https://rs.trumpia.com/images/roll_logo/logo_omnihotel.svg) - ![NJ](https://rs.trumpia.com/images/roll_logo/logo_njstate.svg) - ![State of New York](https://rs.trumpia.com/images/roll_logo/StateofNewYork.svg) - ![JPM organ Chase](https://rs.trumpia.com/images/roll_logo/JPMorganChase.svg) - ![US Air Force](https://rs.trumpia.com/images/roll_logo/USAirForce.svg) - ![US Navy](https://rs.trumpia.com/images/roll_logo/USNavy.svg) - ![ICBC](https://rs.trumpia.com/images/roll_logo/ICBC.svg) Texting is the most powerful communication channel available, making it both highly effective and easily abused. Because of this, the government and wireless carriers have regulations in place including the [TCPA and CTIA](https://www.trumpia.com/resources/tcpa-and-ctia). Trumpia takes this very seriously, and we have an entire messaging compliance consultant team in place to help you stay compliant with your messaging. hese are just a few of the compliance services we offer: - **Compliance Consulting** When you create an account, one of our messaging compliance consultants specialists will walk you through the do's and don'ts of mobile messaging and answer questions you may have such as: - Who can I send messages to? - When can I send messages? - What content am I not allowed to send? - **Opt-In/Opt-Out Logic** Our software has built-in programming logic that helps you collect and manage contacts in a compliant manner. When a subscriber opts-in, they automatically receive the legally required disclosures on what types of messages they'll receive, as well as how often to expect them. We also have programming logic that automatically removes a contact from your database when they text "STOP" to your registered phone number, saving you from the hassle of having to do it manually. - **Auditing** Our messaging compliance consultants keep an eye out to spot potential content violations or spam in outbound messages. While the ultimate responsibility of avoiding legal recourse falls upon the user, this measure can assist you in potentially catching mistakes and better understanding the legal constraints.. If you have any questions on compliance, please do not hesitate to [contact our support team](mailto:support@trumpia.com), which is here 7 days a week to help. Ask Us A Question Or Call Us at 1-888-707-3030 First Name\* Last Name\* Email\* Phone Number\* Organization Name What can we help you with? Promo Code Search Keyword Lead Type - Subject Referer Support UID Google Cookie Info Button Clicked From Searched From UTM Source UTM Medium UTM Content UTM Term Campaign ID Keyword ID AD Group ID Match Type Network Device GCLID MSCLKID Partnerstack Customer Key Partnerstack Lead Key Partnerstack Partner Key | | | | --- | --- | | | | ![](https://bat.bing.com/action/0?ti=5660485&tm=gtm002&Ver=2&mid=a488224a-7652-4350-9118-c392a29315f0&bo=1&sid=ce7c2320ff9e11ef80c6db52b4caea65&vid=ce7c76c0ff9e11efa651316e3180e270&vids=1&msclkid=N&pi=918639831&lg=en-US&sw=1280&sh=1024&sc=24&tl=Text%20Message%20Compliance%20Consulting%20%7C%20SMS%20Marketing&kw=text%20message%20compliance&p=https%3A%2F%2Fwww.trumpia.com%2Fprofessional-services%2Fcompliance-consulting&r=<=641&evt=pageLoad&sv=1&cdb=AQAQ&rn=957106) ## Retail SMS Marketing Solutions - Solutions - Use Cases # Text Marketing for Retail Stores [Sign Up Free](https://responsive.trumpia.com/account/signup) [Book Demo](https://www.trumpia.com/solutions/use-cases/retail#) ![](https://rs.trumpia.com/images/common/popupImg.png) ![AEO INC.](https://rs.trumpia.com/images/doorway/logos/aeoinc_logo.svg)![THE HOME DEPOT](https://rs.trumpia.com/images/doorway/logos/homedepot_logo.svg)![NIKE](https://rs.trumpia.com/images/doorway/logos/nike_logo.svg)![SIMON](https://rs.trumpia.com/images/doorway/logos/simon_logo.svg)![Ashley HOMESTORE](https://rs.trumpia.com/images/doorway/logos/ashleyfurniture_logo.svg)![Guitar Center](https://rs.trumpia.com/images/doorway/logos/guitarcenter_logo.svg)![NORDSTROM](https://rs.trumpia.com/images/doorway/logos/nordstrom_logo.svg)![Dillard's The Style of Your Life.](https://rs.trumpia.com/images/doorway/logos/dillards_logo.svg) ![](https://rs.trumpia.com/images/common/popupImg.png) ## Text Message Marketing for Retail Stores Most retailers are rethinking their strategies and looking for a better way to communicate with customers. That's why [SMS marketing](https://www.trumpia.com/sms-marketing) for retailers is taking off, because there is no more effective way to reach new customers than directly on their phone. Unlike other channels, _text marketing for retail_ is a very easy and cost-effective way to boost your brand and engage with customers instantly. ## Text Marketing for Retail: How Does it Work? - ### ![Illustration of two different survey responses](https://rs.trumpia.com/images/icon/icoSub33.svg)Send Out Text Message Surveys Besides getting info about customers and their shopping habits like what they actually buy, a [text survey](https://www.trumpia.com/industry_solutions/text-message-surveys-for-retail) can get you more information that you can then use to better target your customers. Let people know about the survey by sending a text, and providing a link for them to visit. The survey should be mobile-friendly, since that's how most people will be ultimately taking it. If you have a service like Trumpia, our system can directly ask them the questions, and record their responses so you can better target them in the future. Sending a customer a coupon after they complete the survey will make them feel appreciated, and increase the likelihood of filling out surveys and visiting your stores in the future. ### ![Target your desired audience with SMS messages icon](https://rs.trumpia.com/images/icon/icoSub24.svg)Learn More To Target Your Messages Trumpia's intelligent solution can ask customers for more information so you can send more targeted offers. For instance, when a new customer texts in your keyword, our system can ask questions like "What is your favorite brand that we carry?" or "What items do you typically shop for with us?". Their answer will be [captured](https://www.trumpia.com/industry_solutions/sms-data-capture-for-retail) so when you have a sale, you can text all interested customers information about the sale and a coupon to further entice them to come to your store. The other side of this of course is that you won't annoy customers who aren't interested in that product type either. - ### ![Increase revenue with sms messages](https://rs.trumpia.com/images/icon/icoSub36.svg)Improve Retail Sales with Automated Text Marketing Streamline your sales process by automating text messages to efficiently guide customers to both online and in-store. A text messaging software like Trumpia can help you get more customers buying throughout the year. If a customer joins your messaging campaign for the first time, you can [automatically](https://www.trumpia.com/product/core-features/auto-response) send them a welcome message or a [coupon](https://www.trumpia.com/industry_solutions/sms-coupons-for-retail) for 20% off their next purchase. By sending deals through SMS, customers are far more likely to make the trek in-store or visit your shop online to take advantage of your promotions. ### ![Trumpia allows users to integrate with the software they already use](https://rs.trumpia.com/images/icon/icoSub108.svg)Use Automation [Text Message automation](https://www.trumpia.com/) like Trumpia are even able to take some of the chores off your team's plate by automating the task of answering common questions. For example, a clothing store could set up a [text keyword](https://www.trumpia.com/industry_solutions/text-keywords-for-retail) that customers can text to get help. When they do, they would automatically be asked if they need help with sizing, stock, or returns. If they say sizing, they could be asked if they are looking at garments for men or women, and if they are looking at a top or bottom. Depending on their answer, they could automatically be sent a link to the sizing chart for exactly what they are shopping for. - ### ![SMS message offer icon](https://rs.trumpia.com/images/icon/icoSub125.svg)Make Sure Sales Events are a Hit An automated system like Trumpia is able to do some of the chores of surrounding sales events for you. For example, you could first send out an invite to the event with a trackable [link](https://www.trumpia.com/product/automation/tracking#site-event) that leads to more details. The day before the event starts, you can automatically send a reminder for the event. Then, a week before the event is over, automatically send a [reminder](https://www.trumpia.com/product/core-features/appointment-reminders) to your customers who initially showed interest in the event by clicking the link. ### ![SMS for Human Resources icon](https://rs.trumpia.com/images/icon/icoSub82.svg)Use SMS to Communicate with Staff Keeping up with scheduling can be a huge headache. Text marketing for retail stores helps solve this by allowing you to instantly communicate with staff about shift assignments or job priorities. There's no better way to fill a missed shift than texting all of your employees asking if they want to pick up more hours in order to fill a last minute cancellation. You can also carry out [one-to-one](https://www.trumpia.com/product/core-features/two-way-texting-1-to-1-texting) text conversations with them via landline texting in order to better fill shifts or clear up scheduling issues. - ### ![MMS icon](https://rs.trumpia.com/images/icon/icoSub58.svg)Attract Customers with MMS Marketing One great way to spread the word about your new products or sales is through sending an attractive and fun [picture message](https://www.trumpia.com/product/omni-channel/mms-messaging). It's important for your messaging to be inviting, so if you include an offer like giving a discount if the customer shows the MMS message at the checkout, your customers will be more likely to go to your brick-and-mortar stores to reap the rewards. In fact, mobile coupons get redeemed 10x more often than traditional paper ones. ### ![Illustration of a bubble with a question mark in it](https://rs.trumpia.com/images/icon/icoSub109.svg)Use Texting to Answer Customer Questions With [Landline texting](https://www.trumpia.com/product/core-features/landline-texting), customers can call or text your business's existing local number with questions about products or complaints. This is especially great for customer service, with 60% of consumers saying they would prefer to text over call. That's because nobody wants to risk playing phone tag, getting stuck on a long call, or have emails get buried in their inbox. This also allows your staff to handle multiple requests at the same time. - ### ![Growth icon](https://rs.trumpia.com/images/icon/icoSub27.svg)Attract New Customers with Retail SMS Marketing Text keywords are a great way to sign up customers to receive special alerts and promotions. With a text messaging software, you can promote your text keywords in all of your existing advertising like your billboards, email chains, and in-store signage. Once they are added to your distribution list, send messages about new products, sales events, and more. [![Download Retail Brochure For Free](https://cdn2.hubspot.net/hubfs/2803674/hub_generated/resized/7b4dc11c-82b0-4a16-b665-9e8ea5f6a119.png)](https://info.trumpia.com/cs/c/?cta_guid=a1b7c8d3-9748-41ba-b27c-42c18faf70ab&signature=AAH58kE-0NZsAgTkQuRFwgp9zWs0Rl6vQw&portal_id=2803674&placement_guid=257292aa-097a-4577-8b22-2c7d95ee607a&click=92638e01-f587-474b-8f31-8edf7282ad79&redirect_url=APefjpG4YWATHde6W6jdnF4QBii42mSeaGj1AOfvZjV3HPFnzpAYz8gN72LTIdN75swbeCluJFFLKfZNMiX7z3tVMkBCjsc5KjiP8n09xWfvPAz_lUvP1p_hfSkt0zt7sKvlKkTm8-41&hsutk=15cae7697ef740abe276bf06d1f879ba&canon=https%3A%2F%2Fwww.trumpia.com%2Fsolutions%2Fuse-cases%2Fretail&ts=1741824299692&__hstc=268270609.15cae7697ef740abe276bf06d1f879ba.1741824301189.1741824301189.1741824301189.1&__hssc=268270609.1.1741824301189&__hsfp=1283270075) ## Automated Use Case Templates for Retail Trumpia's [Workbench](https://www.trumpia.com/product/workbench-text-message-workflow) comes with prebuilt workflows specifically designed to help retail stores drive more business. These include campaigns that our other retail customers have effectively used to streamline operations and maximize their revenue. - ### ![Schedule SMS appointment reminders icon](https://rs.trumpia.com/images/icon/icoSub99.svg)Send Shift Schedules Send shift schedules to your employees as well as reminders for upcoming shifts or deliveries. ### ![SMS message offer icon](https://rs.trumpia.com/images/icon/icoSub157.svg)Send Promotions and Coupons Send tailored promotions and coupons to your customers to encourage them to visit your stores or purchase online. - ### ![Megaphone Icon](https://rs.trumpia.com/images/icon/icoSub98.svg)Product Alerts Send targeted alerts for new releases to only those who expressed interest in those types of products. ### ![SMS message icon](https://rs.trumpia.com/images/icon/icoSub33.svg)Customer Surveys Get a sense of how customers feel about your products by asking them questions, then automatically send different messages based on how they rate you. For example, you could send a message saying a rep will reach out if they say they are unsatisfied, versus a link to leave you a review on Yelp if they were happy with their purchase. ## What Retailers Are Saying About Trumpia - ![jacks SURFBOARDS](https://rs.trumpia.com/images/doorway/logos/jackssurfboards_logo.png) "It's especially powerful to be able to run last minute promotions, using the immediate delivery of mobile text, and still achieve phenomenal results." \- Nicole Stratton, Marketing Coordinator at Jack's Surfboards Ask Us A Question Or Call Us at 1-888-707-3030 First Name\* Last Name\* Email\* Phone Number\* Organization Name What can we help you with? Promo Code Search Keyword Lead Type - Subject Referer Support UID Google Cookie Info Button Clicked From Searched From UTM Source UTM Medium UTM Content UTM Term Campaign ID Keyword ID AD Group ID Match Type Network Device GCLID MSCLKID Partnerstack Customer Key Partnerstack Lead Key Partnerstack Partner Key | | | | --- | --- | | | | ![](https://bat.bing.com/action/0?ti=5660485&tm=gtm002&Ver=2&mid=07c3db9e-dbb4-4ad2-a101-28c9d0990662&bo=1&sid=cebb90b0ff9e11efa71835770128e9fb&vid=cebc2950ff9e11ef938a7f1c19325ee7&vids=1&msclkid=N&pi=918639831&lg=en-US&sw=1280&sh=1024&sc=24&tl=Text%20Marketing%20For%20Retail%20Stores%20%7C%20Retail%20SMS%20Marketing&kw=text%20marketing%20for%20retail%20stores&p=https%3A%2F%2Fwww.trumpia.com%2Fsolutions%2Fuse-cases%2Fretail&r=<=560&evt=pageLoad&sv=1&cdb=AQAQ&rn=118469) ## Government Text Messaging Solutions - Solutions - Use Cases # Text Messaging for Government [Sign Up Free](https://responsive.trumpia.com/account/signup) [Book Demo](https://www.trumpia.com/solutions/use-cases/government#) ![](https://rs.trumpia.com/images/common/popupImg.png) ![CALIFORNIA STUDENT AID COMMISSION](https://rs.trumpia.com/images/doorway/logos/californiastudentaidcommiss_logo.svg)![CITY OF CLEVELAND OHIO](https://rs.trumpia.com/images/doorway/logos/cityofcleveland_logo.svg)![THE WHITE HOUSE WASHINGTON](https://rs.trumpia.com/images/doorway/logos/whitehouse_logo.svg)![NJ Health New Jersey Department of Health](https://rs.trumpia.com/images/doorway/logos/njdepartofhealth_logo.svg)![COLORADO 7th Congressional District](https://rs.trumpia.com/images/doorway/logos/7th%20congressional%20district.svg)![U.S. FISH & WILDLIFE SERVICE](https://rs.trumpia.com/images/doorway/logos/fishandwildlifeservice_logo.svg)![FEMA](https://rs.trumpia.com/images/doorway/logos/FEMA_logo.svg)![THE COUNTY OF FRESNO](https://rs.trumpia.com/images/doorway/logos/countyoffresno_logo.svg) ![](https://rs.trumpia.com/images/common/popupImg.png) ## Texting for Government Governments and government agencies know that quick and effective communication with the public is key. Governments and agencies have a duty to make sure the public is informed and that they are getting the most out of their tax dollars. Text messaging for government are the perfect solution for agencies who need to get information out to as many people as possible, especially because [SMS text messages](https://www.trumpia.com/industry_solutions/text-messaging-for-government-agencies) have a 98% read rate. Trumpia's [sms marketing software](https://www.trumpia.com/sms-marketing) has powerful targeting and automation tools that help you get the most out of your budget. ### Why Use Text Messaging for Government Agencies ### Keep Citizens and Government Agencies Informed Texting has proven itself to be an important tool when it comes to sending event reminders, road collision notifications, and weather alerts to the public. With text keywords, agencies can quickly collect contacts to begin sending them these messages. One of the best things about utilizing SMS texting with Trumpia in order to send [mass text messages](https://www.trumpia.com/product/core-features/mass-texting) is that you can also receive messages back from your contacts through Two-Way Texting. Two Way Texting allows government agencies to ask questions and gather feedback because contacts can text back and forth when they receive messages from you. And the best part is that all of their answers are stored in a dedicated inbox. This has a wide array of use cases for government agencies, where the public can help them be aware of what is going on in their community. ![Texts shows how unions are using SMS messages to improve membership](https://rs.trumpia.com/images/doorway/img_doorway37.png) ![A subscriber is happy to receive an SMS message from a Trumpia client](https://rs.trumpia.com/images/doorway/img_doorway34.png) ### Get Your Community Engaged With a read rate of 98%, SMS messages are the best way to boost attendance at events, increase donations, and get more volunteers. Getting the public to your events and coordinating volunteers can be a daunting task. But with texting paired with email, government agencies can send mass alerts before registration for community programs, meaning the public will know about programs and you will receive more applications. You can also use texting as a way to receive feedback from the public about events and services. Send [text surveys](https://www.trumpia.com/industry_solutions/text-message-surveys-for-government-agencies) and polls directly to their phones and allow them to text back responses. With a response rate 750% higher than email, surveys sent via text messaging will garner enough feedback to actually make an impact. ### Improve Processes Government related processes can be time-consuming to say the least. Tedious tasks such as voter registration, billing, health insurance enrollment, and information lookup can all be streamlined by implementing an [SMS service](https://www.trumpia.com/product/omni-channel/sms). Text messaging for governments can effectively increase [voter registration](https://www.trumpia.com/product/core-features/text-to-vote) and government program enrollment by sending scheduled reminders of enrollment deadlines, step-by-step guides for registration, and even locations of the nearest polling and enrollment centers. Citizens are tired of wasting their time waiting in lines, especially at the DMV. Free up the lines at public offices by sending documents, [appointment reminders](https://www.trumpia.com/product/core-features/appointment-reminders), or schedule appointments via text, alleviating the pain of waiting an eternity in line for a simple registration form or enrollment document. ![Illustration of an appointment reminder system](https://rs.trumpia.com/images/doorway/img_doorway38.png) ![Subscriber is happy to receive SMS messages targeting her interests](https://rs.trumpia.com/images/doorway/img_doorway39.png) ### Communicate with Staff via Texting You don't just have to use texting to communicate with the public, you can message your staff too. Whether it's for upcoming meetings, paperwork deadlines, or general office SOP, you can quickly text the relevant employees with Trumpia's automation. You can also set appointments through our Appointment Reminder feature. You can also silo data and messaging duties with our access control and data segregation that allow management to regulate which employees have access to certain features or databases within your Trumpia user interface. ### Ensure Safety During Emergency Situations A key to dealing with an emergency situation is quickly informing the public of the danger. Studies have shown that 90% of all texts are read within 3 minutes of delivery, which means text messages are the most reliable form of communication when it comes to emergency notifications. Sending mass text alerts allows government agencies to notify the public in a timely manner so that power outages and other potential emergencies don't creep up on people and cost government agencies and the public money. ![A text message warning about office closures](https://rs.trumpia.com/images/doorway/img_doorway40.png) ## Automated Templates for Government Workbench is Trumpia's [automated workflow builder](https://www.trumpia.com/product/workbench-text-message-workflow) that comes with pre-programmed templates specifically for government agencies. Use these to get started quickly, rather than having to build everything from scratch. - ### Send Critical Alerts by Zip Code Let residents opt in to receive text alerts from you. When they do, they'll automatically be asked for their zip code. This way, when something goes wrong, you can immediately alert those affected without needlessly alarming those who live far away from the incident. ## What Customers Are Saying About Government Texting - ![M](https://rs.trumpia.com/images/doorway/logos/mercer-area-logo.png) "A local newspaper subscribes to the alert system as well. When the bomb threat happened, they got the news first from our text messages. That's the speed a system like this can offer." \- Dr. Ronald Rowe: Superintendent of Mercer Area School District See What Makes Trumpia Different [Download Handout](https://www.trumpia.com/) Ask Us A Question Or Call Us at 1-888-707-3030 First Name\* Last Name\* Email\* Phone Number\* Organization Name What can we help you with? Promo Code Search Keyword Lead Type - Subject Referer Support UID Google Cookie Info Button Clicked From Searched From UTM Source UTM Medium UTM Content UTM Term Campaign ID Keyword ID AD Group ID Match Type Network Device GCLID MSCLKID Partnerstack Customer Key Partnerstack Lead Key Partnerstack Partner Key | | | | --- | --- | | | | ![](https://bat.bing.com/action/0?ti=5660485&tm=gtm002&Ver=2&mid=eb08068e-49f9-4fc7-be5e-a99adecec672&bo=1&sid=ce7a3250ff9e11efac53df96905d6948&vid=ce7a3500ff9e11ef82f10b15e589027b&vids=1&msclkid=N&pi=918639831&lg=en-US&sw=1280&sh=1024&sc=24&tl=Government%20Text%20Alerts%20%7C%20SMS%20Texting%20Software%20%7C%20Trumpia&p=https%3A%2F%2Fwww.trumpia.com%2Fsolutions%2Fuse-cases%2Fgovernment&r=<=808&evt=pageLoad&sv=1&cdb=AQAQ&rn=4673) ## Trumpia Reseller Resources # Whitepaper & Guides _Reseller Resources_ Whitepaper & Guides _Getting Started_ - [Being a Trumpia Reseller](https://www.trumpia.com/reseller-resources) - [QuickStart Guide](https://www.trumpia.com/reseller-resources/ResellerQuickStartGuide.pdf) - [FAQ](https://www.trumpia.com/reseller-resources/faq) _Learn_ - [Control Panel Tutorial Videos](https://www.trumpia.com/reseller-resources/control-panel-tutorial-videos) - [Configure Account & System Settings](https://www.trumpia.com/reseller-resources/configure-account-system-settings) - [Set-up Affiliates & Promo Codes](https://www.trumpia.com/reseller-resources/set-up-affiliates-promo-codes) - [Set-up Google Analytics](https://www.trumpia.com/reseller-resources/set-up-google-analytics) - [Create Account Email Addresses](https://www.trumpia.com/reseller-resources/create-account-email-addresses) _Sales Tools_ - [Telescripts](https://www.trumpia.com/reseller-resources/telescripts) - [Promo Videos](https://www.trumpia.com/reseller-resources/promo-videos) - [Email Templates](https://www.trumpia.com/reseller-resources/email-templates) - [Webinars](https://www.trumpia.com/reseller-resources/webinars) - [Whitepaper & Guides](https://www.trumpia.com/reseller-resources/whitepaper-guides) - [Vertical Industry Powerpoints](https://www.trumpia.com/reseller-resources/vertical-industry-powerpoints) _Support Tools_ - [White-Labeled Tutorial Videos](https://www.trumpia.com/reseller-resources/white-labeled-tutorial-videos) - [Text Credit Use Summary](https://www.trumpia.com/reseller-resources/text-credit-use-summary) - [Configuring Dual Domains](https://www.trumpia.com/reseller-resources/configuring-dual-domains) - [Login & Signup Bar HTML Files](https://www.trumpia.com/reseller-resources/WLW_POST_SIGNUP-SIGNIN-ForgotPassword.zip) - [MMA Best Practices](https://www.trumpia.com/reseller-resources/MMA-Consumer-Best-Practices-2012-(most-updated).pdf) _Additional Services_ - [Activate a DSP Email Server](https://www.trumpia.com/reseller-resources/activate-a-dsp-email-server) ## Read our whitepaper and other guides to learn more Advertise your business to prospective customers with these effective handouts. - [**White Papers**![People looking at the camera smiling](https://rs.trumpia.com/images/reseller/thum_guide1.png)](https://www.trumpia.com/reseller-resources/All-In-One-White-Paper_WLW.pdf) - [**One Paper**![A white labelled image for a Trumpia Reseller](https://rs.trumpia.com/images/reseller/thum_guide2.png)](https://www.trumpia.com/reseller-resources/WLW_1-Pager.pdf) - [**Product Brief**![A list of marketing features offered by Trumpia for white label partners](https://rs.trumpia.com/images/reseller/thum_guide3.png)](https://www.trumpia.com/reseller-resources/WLW-Product-Brief.pdf) - [**Best Practices**![A white labelled image for resellers to advertise](https://rs.trumpia.com/images/reseller/thum_guide4.png)](https://www.trumpia.com/reseller-resources/BestPractice_WLW.pdf) - [**Social Guide**![Graphic on how to use Facebook to market your business](https://rs.trumpia.com/images/reseller/thum_guide5.png)](https://www.trumpia.com/reseller-resources/Social_Media_Guide_WLW.pdf) - [**SMS Infographic**![A chart listing the growth and power of texting](https://rs.trumpia.com/images/reseller/thum_guide6.png)](https://www.trumpia.com/reseller-resources/WLW_Infographic.pdf) Ask Us A Question Or Call Us at 1-888-707-3030 First Name\* Last Name\* Email\* Phone Number\* Organization Name What can we help you with? Promo Code Search Keyword Lead Type - Subject Referer Support UID Google Cookie Info Button Clicked From Searched From UTM Source UTM Medium UTM Content UTM Term Campaign ID Keyword ID AD Group ID Match Type Network Device GCLID MSCLKID Partnerstack Customer Key Partnerstack Lead Key Partnerstack Partner Key | | | | --- | --- | | | | ![](https://bat.bing.com/action/0?ti=5660485&tm=gtm002&Ver=2&mid=cffa8cd3-70a6-4ade-ab4c-7665cc69d494&bo=1&sid=cea84b30ff9e11ef96442f504fd7b691&vid=cea886a0ff9e11ef9a17af7160ff4c26&vids=1&msclkid=N&pi=918639831&lg=en-US&sw=1280&sh=1024&sc=24&tl=Trumpia%20Reseller%20Whitepaper%20%26%20Guides&p=https%3A%2F%2Fwww.trumpia.com%2Freseller-resources%2Fwhitepaper-guides&r=<=593&evt=pageLoad&sv=1&cdb=AQAQ&rn=764324) ## PointBurst Case Study - Resources - Case Studies # Case Study: ## PointBurst ## During TEDxOrangeCoast Conference's teen challenge, PointBurst uses a text-to-vote campaign for audience members to choose the winner. _PointBurst_ is a social media management platform that specializes in helping businesses create and maintain a strong social media presence. They especially cater their services towards musical artists/bands, B2C companies, and faith-based organizations. With Trumpia, PointBurst has been able to run successful text-to-vote campaigns for the Teen Challenge at the TEDxOrangeCoast Annual Conference. ### The Challenge TEDx is a non-profit company that puts on multiple conferences every year with the purpose of presenting "Ideas Worth Spreading". During their TEDxOrangeCoast Annual Conference, PointBurst was hired to run their Teen Challenge event in which six teams presented their "Ideas Worth Doing" in front of an audience of about 20,000 people. What PointBurst needed was a way for the audience to be able to vote on which presentation they liked the best. In particular, they were looking for a software that could collect and analyze votes instantly, so they didn't have to keep their audience waiting for an excessive amount of time before announcing the winners. "The software was definitely easy the first time I used it, and it's really easy to set things up. Everything was in real time, and that's what we really needed. We cut off voting 30 minutes before we named the winner, but we could have cut it off just 5 mins before with Trumpia's real time accuracy." **Huy Nguyen,** Senior VP of Sales and Client Relation ![](https://www.trumpia.com/resources/case-studies/pointburst) ### Our Solution PointBurst found what they needed in Trumpia. Using our platform, they created a different keyword for each team at the competition. **Fill out the form to view the full case study!** ## Trumpia Email Templates # Email Templates _Reseller Resources_ Email Templates _Getting Started_ - [Being a Trumpia Reseller](https://www.trumpia.com/reseller-resources) - [QuickStart Guide](https://www.trumpia.com/reseller-resources/ResellerQuickStartGuide.pdf) - [FAQ](https://www.trumpia.com/reseller-resources/faq) _Learn_ - [Control Panel Tutorial Videos](https://www.trumpia.com/reseller-resources/control-panel-tutorial-videos) - [Configure Account & System Settings](https://www.trumpia.com/reseller-resources/configure-account-system-settings) - [Set-up Affiliates & Promo Codes](https://www.trumpia.com/reseller-resources/set-up-affiliates-promo-codes) - [Set-up Google Analytics](https://www.trumpia.com/reseller-resources/set-up-google-analytics) - [Create Account Email Addresses](https://www.trumpia.com/reseller-resources/create-account-email-addresses) _Sales Tools_ - [Telescripts](https://www.trumpia.com/reseller-resources/telescripts) - [Promo Videos](https://www.trumpia.com/reseller-resources/promo-videos) - [Email Templates](https://www.trumpia.com/reseller-resources/email-templates) - [Webinars](https://www.trumpia.com/reseller-resources/webinars) - [Whitepaper & Guides](https://www.trumpia.com/reseller-resources/whitepaper-guides) - [Vertical Industry Powerpoints](https://www.trumpia.com/reseller-resources/vertical-industry-powerpoints) _Support Tools_ - [White-Labeled Tutorial Videos](https://www.trumpia.com/reseller-resources/white-labeled-tutorial-videos) - [Text Credit Use Summary](https://www.trumpia.com/reseller-resources/text-credit-use-summary) - [Configuring Dual Domains](https://www.trumpia.com/reseller-resources/configuring-dual-domains) - [Login & Signup Bar HTML Files](https://www.trumpia.com/reseller-resources/WLW_POST_SIGNUP-SIGNIN-ForgotPassword.zip) - [MMA Best Practices](https://www.trumpia.com/reseller-resources/MMA-Consumer-Best-Practices-2012-(most-updated).pdf) _Additional Services_ - [Activate a DSP Email Server](https://www.trumpia.com/reseller-resources/activate-a-dsp-email-server) ## View and download our prebuilt email templates - **Free Trial - Marketing**[Preview](https://www.trumpia.com/reseller-resources/WLW_FreeTrialDripCampaign_email_templates.pdf) [Download PSD](https://www.trumpia.com/reseller-resources/FreeTrial-Marketing.zip) - **Free Trial - Messaging**[Preview](https://www.trumpia.com/reseller-resources/WLW_CommunicationDripCampaign_email_templates.pdf) [Download PSD](https://www.trumpia.com/reseller-resources/email-templates#) Ask Us A Question Or Call Us at 1-888-707-3030 First Name\* Last Name\* Email\* Phone Number\* Organization Name What can we help you with? Promo Code Search Keyword Lead Type - Subject Referer Support UID Google Cookie Info Button Clicked From Searched From UTM Source UTM Medium UTM Content UTM Term Campaign ID Keyword ID AD Group ID Match Type Network Device GCLID MSCLKID Partnerstack Customer Key Partnerstack Lead Key Partnerstack Partner Key | | | | --- | --- | | | | ![](https://bat.bing.com/action/0?ti=5660485&tm=gtm002&Ver=2&mid=a490966a-90b4-4900-ba3d-d518c2ff83a0&bo=1&sid=ce783150ff9e11ef83b6a7752ffee4c7&vid=ce783c50ff9e11ef8932e342691852e7&vids=1&msclkid=N&pi=918639831&lg=en-US&sw=1280&sh=1024&sc=24&tl=Trumpia%27s%20Premade%20Email%20Templates&p=https%3A%2F%2Fwww.trumpia.com%2Freseller-resources%2Femail-templates&r=<=491&evt=pageLoad&sv=1&cdb=AQAQ&rn=744795) ## MMS Marketing Solutions - Product - MMS Marketing # MMS Marketing & Messages ## MMS Marketing Software For Your Business [Watch Demo](https://www.trumpia.com/resources/video-library) [Contact Us](https://www.trumpia.com/contact-us?button_clicked_from=/product/omni-channel/mms) - ![99cent store](https://rs.trumpia.com/images/roll_logo/99centstore.svg) - ![COSTCO WHOLESALE](https://rs.trumpia.com/images/roll_logo/logo_Costco.svg) - ![FEMA](https://rs.trumpia.com/images/roll_logo/logo_FEMA.svg) - ![7 ELEVEN](https://rs.trumpia.com/images/roll_logo/logo_7Eleven.svg) - ![GM](https://rs.trumpia.com/images/roll_logo/gm.svg) - ![Toyota](https://rs.trumpia.com/images/roll_logo/toyota.svg) - ![Ford](https://rs.trumpia.com/images/roll_logo/ford.svg) - ![LG](https://rs.trumpia.com/images/roll_logo/LG.svg) - ![McDonalds](https://rs.trumpia.com/images/roll_logo/McDonalds.svg) - ![Hyatt](https://rs.trumpia.com/images/roll_logo/Hyatt.svg) - ![BaltimoreRavens](https://rs.trumpia.com/images/roll_logo/logo_BaltimoreRavens.svg) - ![Texas AnM University](https://rs.trumpia.com/images/roll_logo/TexasAnMUniversity.svg) - ![OMNI HOTELS & RESORTS](https://rs.trumpia.com/images/roll_logo/logo_omnihotel.svg) - ![NJ](https://rs.trumpia.com/images/roll_logo/logo_njstate.svg) - ![State of New York](https://rs.trumpia.com/images/roll_logo/StateofNewYork.svg) - ![JPM organ Chase](https://rs.trumpia.com/images/roll_logo/JPMorganChase.svg) - ![US Air Force](https://rs.trumpia.com/images/roll_logo/USAirForce.svg) - ![US Navy](https://rs.trumpia.com/images/roll_logo/USNavy.svg) - ![ICBC](https://rs.trumpia.com/images/roll_logo/ICBC.svg) - ![99cent store](https://rs.trumpia.com/images/roll_logo/99centstore.svg) - ![COSTCO WHOLESALE](https://rs.trumpia.com/images/roll_logo/logo_Costco.svg) - ![FEMA](https://rs.trumpia.com/images/roll_logo/logo_FEMA.svg) - ![7 ELEVEN](https://rs.trumpia.com/images/roll_logo/logo_7Eleven.svg) - ![GM](https://rs.trumpia.com/images/roll_logo/gm.svg) - ![Toyota](https://rs.trumpia.com/images/roll_logo/toyota.svg) - ![Ford](https://rs.trumpia.com/images/roll_logo/ford.svg) - ![LG](https://rs.trumpia.com/images/roll_logo/LG.svg) - ![McDonalds](https://rs.trumpia.com/images/roll_logo/McDonalds.svg) - ![Hyatt](https://rs.trumpia.com/images/roll_logo/Hyatt.svg) - ![BaltimoreRavens](https://rs.trumpia.com/images/roll_logo/logo_BaltimoreRavens.svg) - ![Texas AnM University](https://rs.trumpia.com/images/roll_logo/TexasAnMUniversity.svg) - ![OMNI HOTELS & RESORTS](https://rs.trumpia.com/images/roll_logo/logo_omnihotel.svg) - ![NJ](https://rs.trumpia.com/images/roll_logo/logo_njstate.svg) - ![State of New York](https://rs.trumpia.com/images/roll_logo/StateofNewYork.svg) - ![JPM organ Chase](https://rs.trumpia.com/images/roll_logo/JPMorganChase.svg) - ![US Air Force](https://rs.trumpia.com/images/roll_logo/USAirForce.svg) - ![US Navy](https://rs.trumpia.com/images/roll_logo/USNavy.svg) - ![ICBC](https://rs.trumpia.com/images/roll_logo/ICBC.svg) Pictures and images impact people in a way that goes beyond what is possible with mere text. This natural response to visual stimuli is what makes sending MMS messages one of the best ways to captivate and engage your audience. If you want to highlight your product or service, a picture or video can help show what your company is about without forcing your audience to read through paragraphs of text. Trumpia's MMS marketing software is a growth-centric way to make this possible. ## What Is MMS Marketing? ![MMS marketing is the practice of sending MMS messages (multimedia messages with pictures or videos attached) to sell products.](https://rs.trumpia.com/images/doorway/img_doorway90.svg) MMS marketing is the practice of sending MMS messages (multimedia messages with pictures or videos attached) to sell products. This marketing strategy has been proven to be highly effective for marketing to customers because they don't have to interpret a block of text. Instead, they can immediately take in the content of the message, be it an image of a product, offer, or event. We highly recommend using MMS to send mobile coupons, graphics, videos, and more to deliver powerful messages that boost your brand image. ## Why MMS Marketing? Check out these facts that will hopefully convince you why you should start sending MMS messages with multimedia content as part of your next marketing campaign: - _![mobile texting icon](https://rs.trumpia.com/images/icon/icoLine12.svg)_ 96% of phones are able to send and accept MMS. - _![eye icon](https://rs.trumpia.com/images/icon/icoLine10.svg)_ MMS ensures that your open and read rates are high (98%) because of how enticing the messages are. - _![picture icon](https://rs.trumpia.com/images/icon/icoLine15.svg)_ MMS messaging does not require a contact to have a smartphone or data plan to receive images. - _![no cost icon](https://rs.trumpia.com/images/icon/icoLine16.svg)_ MMS helps eliminate the expensive costs of physical forms of advertising. ## The Trumpia Advantage - **Smart Targeting** Only Trumpia can send tailored and highly relevant MMS messages that will double your results and minimize opt-outs. MMS can maintain customer engagement in a way that stands above plain text. - **Automation** Our automated workflows can automatically send MMS messages for you when a subscriber does things like text your keyword, click a link, or reply to a specific message. Workflows can then carry out even more complex interactions like asking questions, capturing answers, automatically sending marketing offers, and generating more favorable reviews. - **Two-Way MMS** Don't just talk to your audience, listen too. With Trumpia, subscribers can also send you pictures too. Use them to expedite returns, receive product feedback, and more. - **Integrated Messaging** Integrate our SMS and multimedia messaging service into your applications with our REST and HTTP APIs. We also integrate via hundreds of applications you already use through Zapier. - **Enterprise Tools** Set access rights to contacts and features, such as who's allowed to send MMS messages for different regions, locations, departments, or roles. - **Unmatched Service** Our premium plans come with 365-day phone support and a dedicated account manager who will help you meet your picture messaging goals. ## How Different Industries Can Use MMS - ### Marketing Send videos or promote brand awareness by incorporating your logo. MMS marketing campaigns create powerful visual branding possibilities. - ### Retail Engage and mobilize customers by sending enticing coupons, important alerts, event invitations, or holiday greetings. - ### Restaurants Send mouth-watering pictures of your food or an image of your menu for easy ordering. - ### Insurance Have policyholders send you pictures from the scene of an accident for their claim. - ### Customer Service Let customers text you a picture or video of their faulty product to get a refund or navigate troubleshooting. - ### HR Circulate pictures of your latest corporate outing to boost morale and build a sense of community. ## What’s the Difference Between SMS and MMS? SMS messages can only contain text. On top of that, they are limited to 160 characters. While text messaging is the most popular and powerful way to get marketing messages seen (98% of texts get read), MMS is increasing in popularity because you can send messages up to 1600 characters, and you can add eye-catching, impactful images or videos (depending on their file size). Multimedia messages include visual stimuli that your audience can immediately react to. A well-crafted and eye-catching piece of media content can instantly grab attention in a way that text cannot. ![What’s the Difference Between SMS and MMS?](https://rs.trumpia.com/images/product/mms_bg.svg) ## MMS FAQs Still have questions? Check out some of the most commonly asked questions regarding MMS below: What if file sizes are too large? This is a great question. Suppose you are concerned with the quality of the image or video being lowered because of the file size. In that case, you can actually upload the image or video to a separate website, and include that link in your SMS text message. This is a great way to send MMS files without having to compromise the quality. Does it cost extra to send MMS? Yes and no. While you do not need to pay for a separate package to enable MMS messaging, MMS requires a different number of credits. Check out our [pricing plans](https://www.trumpia.com/pricing-plans) here. Can contacts save the picture or video? Yes! Like all MMS content that anyone sends you, your contacts have the option to save the video or picture. How many characters does MMS support? MMS supports up to 1,600 characters, but some carriers may limit messages based on file size. Ask Us A Question Or Call Us at 1-888-707-3030 First Name\* Last Name\* Email\* Phone Number\* Organization Name What can we help you with? Promo Code Search Keyword Lead Type - Subject Referer Support UID Google Cookie Info Button Clicked From Searched From UTM Source UTM Medium UTM Content UTM Term Campaign ID Keyword ID AD Group ID Match Type Network Device GCLID MSCLKID Partnerstack Customer Key Partnerstack Lead Key Partnerstack Partner Key | | | | --- | --- | | | | ![](https://bat.bing.com/action/0?ti=5660485&tm=gtm002&Ver=2&mid=425dc5f3-2ad8-42ca-a09f-cc24b58b2019&bo=1&sid=ce524540ff9e11efb77f45ce6ad527cb&vid=ce5224f0ff9e11efb48e777a491372fc&vids=1&msclkid=N&pi=918639831&lg=en-US&sw=1280&sh=1024&sc=24&tl=What%20is%20MMS%20Marketing%20%7C%20Text%20Messaging%20MMS%20%7C%20Bulk%20MMS%20Marketing%20from%20Trumpia&kw=MMS%20Marketing&p=https%3A%2F%2Fwww.trumpia.com%2Fproduct%2Fomni-channel%2Fmms&r=<=515&evt=pageLoad&sv=1&cdb=AQAQ&rn=866105) ## Sub-Accounts Management - Product - Sub-Accounts # Sub-Accounts - ![99cent store](https://rs.trumpia.com/images/roll_logo/99centstore.svg) - ![COSTCO WHOLESALE](https://rs.trumpia.com/images/roll_logo/logo_Costco.svg) - ![FEMA](https://rs.trumpia.com/images/roll_logo/logo_FEMA.svg) - ![7 ELEVEN](https://rs.trumpia.com/images/roll_logo/logo_7Eleven.svg) - ![GM](https://rs.trumpia.com/images/roll_logo/gm.svg) - ![Toyota](https://rs.trumpia.com/images/roll_logo/toyota.svg) - ![Ford](https://rs.trumpia.com/images/roll_logo/ford.svg) - ![LG](https://rs.trumpia.com/images/roll_logo/LG.svg) - ![McDonalds](https://rs.trumpia.com/images/roll_logo/McDonalds.svg) - ![Hyatt](https://rs.trumpia.com/images/roll_logo/Hyatt.svg) - ![BaltimoreRavens](https://rs.trumpia.com/images/roll_logo/logo_BaltimoreRavens.svg) - ![Texas AnM University](https://rs.trumpia.com/images/roll_logo/TexasAnMUniversity.svg) - ![OMNI HOTELS & RESORTS](https://rs.trumpia.com/images/roll_logo/logo_omnihotel.svg) - ![NJ](https://rs.trumpia.com/images/roll_logo/logo_njstate.svg) - ![State of New York](https://rs.trumpia.com/images/roll_logo/StateofNewYork.svg) - ![JPM organ Chase](https://rs.trumpia.com/images/roll_logo/JPMorganChase.svg) - ![US Air Force](https://rs.trumpia.com/images/roll_logo/USAirForce.svg) - ![US Navy](https://rs.trumpia.com/images/roll_logo/USNavy.svg) - ![ICBC](https://rs.trumpia.com/images/roll_logo/ICBC.svg) - ![99cent store](https://rs.trumpia.com/images/roll_logo/99centstore.svg) - ![COSTCO WHOLESALE](https://rs.trumpia.com/images/roll_logo/logo_Costco.svg) - ![FEMA](https://rs.trumpia.com/images/roll_logo/logo_FEMA.svg) - ![7 ELEVEN](https://rs.trumpia.com/images/roll_logo/logo_7Eleven.svg) - ![GM](https://rs.trumpia.com/images/roll_logo/gm.svg) - ![Toyota](https://rs.trumpia.com/images/roll_logo/toyota.svg) - ![Ford](https://rs.trumpia.com/images/roll_logo/ford.svg) - ![LG](https://rs.trumpia.com/images/roll_logo/LG.svg) - ![McDonalds](https://rs.trumpia.com/images/roll_logo/McDonalds.svg) - ![Hyatt](https://rs.trumpia.com/images/roll_logo/Hyatt.svg) - ![BaltimoreRavens](https://rs.trumpia.com/images/roll_logo/logo_BaltimoreRavens.svg) - ![Texas AnM University](https://rs.trumpia.com/images/roll_logo/TexasAnMUniversity.svg) - ![OMNI HOTELS & RESORTS](https://rs.trumpia.com/images/roll_logo/logo_omnihotel.svg) - ![NJ](https://rs.trumpia.com/images/roll_logo/logo_njstate.svg) - ![State of New York](https://rs.trumpia.com/images/roll_logo/StateofNewYork.svg) - ![JPM organ Chase](https://rs.trumpia.com/images/roll_logo/JPMorganChase.svg) - ![US Air Force](https://rs.trumpia.com/images/roll_logo/USAirForce.svg) - ![US Navy](https://rs.trumpia.com/images/roll_logo/USNavy.svg) - ![ICBC](https://rs.trumpia.com/images/roll_logo/ICBC.svg) ## What are Data Sets? Data Sets keep contacts, features, credits, and message history separate between different departments, employees, and locations in your organization. For example, you can have unique data sets for different locations, so that each location can run their own promotions and only communicate with customers in their area. Or you can have separate data sets for every department so they can only message contacts that are relevant to their role. ## What is Access Control? Access Control lets you make it so each team member only has access to data and features that are relevant to his or her job. Access Control is easy to manage, yet powerful enough for national organizations with thousands of employees and multiple locations to effectively manage data sharing, security, and corporate compliance. ## Benefits - Trumpia's Access Control provides administrators with supervision across all accounts, enabling them to monitor all activity. - Access to data and features can be set to "Full Access", "Read Only", or "Denied Access" rights. - Trumpia's user interface can even be customized to only display the features and data for which the user has been granted access to. ## How It Works - _01_ The administrator is able to limit staff member access to a certain Data Sets based on their role, location or department. - _02_ For data access and monitoring of service quality, the designated administrator will have the ability to view each staff member's accounts. - _03_ To ensure privacy, each staff member could be assigned to their own separate authorized Data Set so contacts, messages, and reports do not get mixed up. Ask Us A Question Or Call Us at 1-888-707-3030 First Name\* Last Name\* Email\* Phone Number\* Organization Name What can we help you with? Promo Code Search Keyword Lead Type - Subject Referer Support UID Google Cookie Info Button Clicked From Searched From UTM Source UTM Medium UTM Content UTM Term Campaign ID Keyword ID AD Group ID Match Type Network Device GCLID MSCLKID Partnerstack Customer Key Partnerstack Lead Key Partnerstack Partner Key | | | | --- | --- | | | | ![](https://bat.bing.com/action/0?ti=5660485&tm=gtm002&Ver=2&mid=1e2b07f1-1efa-44fb-b91d-a8844cfaccf6&bo=1&sid=ceb9ff80ff9e11efb9cdb983edda502e&vid=ceba5ce0ff9e11ef882f87798e61ef98&vids=1&msclkid=N&pi=918639831&lg=en-US&sw=1280&sh=1024&sc=24&tl=Sub-Accounts%20Data%20Set%20Feature%20%7C%20Text%20Message%20%26%20SMS%20Marketing%20Data%20Sets%20%7C%20Trumpia&kw=data%20sets&p=https%3A%2F%2Fwww.trumpia.com%2Fproduct%2Fenterprise%2Fsub-accounts&r=<=421&evt=pageLoad&sv=1&cdb=AQAQ&rn=966031) ## Trumpia Reseller Promo Videos # Promo Videos _Reseller Resources_ Promo Videos _Getting Started_ - [Being a Trumpia Reseller](https://www.trumpia.com/reseller-resources) - [QuickStart Guide](https://www.trumpia.com/reseller-resources/ResellerQuickStartGuide.pdf) - [FAQ](https://www.trumpia.com/reseller-resources/faq) _Learn_ - [Control Panel Tutorial Videos](https://www.trumpia.com/reseller-resources/control-panel-tutorial-videos) - [Configure Account & System Settings](https://www.trumpia.com/reseller-resources/configure-account-system-settings) - [Set-up Affiliates & Promo Codes](https://www.trumpia.com/reseller-resources/set-up-affiliates-promo-codes) - [Set-up Google Analytics](https://www.trumpia.com/reseller-resources/set-up-google-analytics) - [Create Account Email Addresses](https://www.trumpia.com/reseller-resources/create-account-email-addresses) _Sales Tools_ - [Telescripts](https://www.trumpia.com/reseller-resources/telescripts) - [Promo Videos](https://www.trumpia.com/reseller-resources/promo-videos) - [Email Templates](https://www.trumpia.com/reseller-resources/email-templates) - [Webinars](https://www.trumpia.com/reseller-resources/webinars) - [Whitepaper & Guides](https://www.trumpia.com/reseller-resources/whitepaper-guides) - [Vertical Industry Powerpoints](https://www.trumpia.com/reseller-resources/vertical-industry-powerpoints) _Support Tools_ - [White-Labeled Tutorial Videos](https://www.trumpia.com/reseller-resources/white-labeled-tutorial-videos) - [Text Credit Use Summary](https://www.trumpia.com/reseller-resources/text-credit-use-summary) - [Configuring Dual Domains](https://www.trumpia.com/reseller-resources/configuring-dual-domains) - [Login & Signup Bar HTML Files](https://www.trumpia.com/reseller-resources/WLW_POST_SIGNUP-SIGNIN-ForgotPassword.zip) - [MMA Best Practices](https://www.trumpia.com/reseller-resources/MMA-Consumer-Best-Practices-2012-(most-updated).pdf) _Additional Services_ - [Activate a DSP Email Server](https://www.trumpia.com/reseller-resources/activate-a-dsp-email-server) ## Promote your business to prospective customers with videos - [**Introductory All-In-One Video**![Thumbnail of a video about direct marketing](https://rs.trumpia.com/images/reseller/movie_promo1.png)](https://www.trumpia.com/reseller-resources/promo-videos#) - [**All-In-One Marketing Solution Video**![Thumbnail of a video about all in one marketing](https://rs.trumpia.com/images/reseller/movie_promo2.png)](https://www.trumpia.com/reseller-resources/promo-videos#) - [**All-In-One Features Video**![Thumbnail of a video about mobile voting](https://rs.trumpia.com/images/reseller/movie_promo3.png)](https://www.trumpia.com/reseller-resources/promo-videos#) - [**Mobile Marketing Videoo**![Thumbnail for a video on all-in-one marketing](https://rs.trumpia.com/images/reseller/movie_promo4.png)](https://www.trumpia.com/reseller-resources/promo-videos#) - [**Restaurant Industry Video**![Thumbnail of a video on Mobile Marketing for Restaurants](https://rs.trumpia.com/images/reseller/movie_promo5.png)](https://www.trumpia.com/reseller-resources/promo-videos#) - [**Retail Industry Video**![Thumbnail for a video on all-in-one marketing video](https://rs.trumpia.com/images/reseller/movie_promo6.png)](https://www.trumpia.com/reseller-resources/promo-videos#) - [**Church Industry Video**![Thumbnail of a video about how churches can use texting](https://rs.trumpia.com/images/reseller/movie_promo7.png)](https://www.trumpia.com/reseller-resources/promo-videos#) - [**Marketing Agency Video**![Thumbnail for a video about a marketing agency](https://rs.trumpia.com/images/reseller/movie_promo8.png)](https://www.trumpia.com/reseller-resources/promo-videos#) Ask Us A Question Or Call Us at 1-888-707-3030 First Name\* Last Name\* Email\* Phone Number\* Organization Name What can we help you with? Promo Code Search Keyword Lead Type - Subject Referer Support UID Google Cookie Info Button Clicked From Searched From UTM Source UTM Medium UTM Content UTM Term Campaign ID Keyword ID AD Group ID Match Type Network Device GCLID MSCLKID Partnerstack Customer Key Partnerstack Lead Key Partnerstack Partner Key | | | | --- | --- | | | | ![](https://bat.bing.com/action/0?ti=5660485&tm=gtm002&Ver=2&mid=eb56d56c-9445-44a7-9d12-4f2cf444d4a9&bo=1&sid=d122c7e0ff9e11efa192eb48afae76f5&vid=d122de90ff9e11ef8c1365208587b17f&vids=1&msclkid=N&pi=918639831&lg=en-US&sw=1280&sh=1024&sc=24&tl=Trumpia%20Reseller%20Promotional%20Videos&p=https%3A%2F%2Fwww.trumpia.com%2Freseller-resources%2Fpromo-videos&r=<=400&evt=pageLoad&sv=1&cdb=AQAQ&rn=139195) ## Trumpia Reseller Resources # Reseller Resources ## Getting Started - [**Being a Trumpia Reseller** \\ Trumpia's White Label Reseller Program is designed to do one thing: make you succeed.](https://www.trumpia.com/reseller-resources) - [**QuickStart Guide** \\ A quick and easy guide to help you get your reseller account and payment processor up and running.](https://www.trumpia.com/reseller-resources/ResellerQuickStartGuide.pdf) - [**FAQ** \\ Frequently asked questions about the White Label Reseller Program.](https://www.trumpia.com/reseller-resources/faq) ### Learn - [**Control Panel Tutorial Videos** \\ Learn how to navigate the control panel dashboard to manage your account and customers.](https://www.trumpia.com/reseller-resources/control-panel-tutorial-videos) - [**Configure Account & System Settings** \\ An overview of how to configure your account and system settings.](https://www.trumpia.com/reseller-resources/configure-account-system-settings) - [**Set-up Affiliates & Promo Codes** \\ Learn how to set up Affiliates and create another stream of revenue.](https://www.trumpia.com/reseller-resources/set-up-affiliates-promo-codes) - [**Set-up Google Analytics** \\ Detailed steps for setting up Google Analytics to track website traffic.](https://www.trumpia.com/reseller-resources/set-up-google-analytics) - [**Create Account Email Addresses** \\ Learn how to set up account email addresses to use for various communications.](https://www.trumpia.com/reseller-resources/create-account-email-addresses) ## Sales Tools - [**Telescripts** \\ Sales telescripts for a wide range of vertical industries.](https://www.trumpia.com/reseller-resources/telescripts) - [**Promo Videos** \\ Promotional videos that highlight features and benefits of all-in-one marketing.](https://www.trumpia.com/reseller-resources/promo-videos) - [**Email Templates** \\ An extensive list of white-labeled email templates including industry-specific sales emails & a series of various drip campaign emails.](https://www.trumpia.com/reseller-resources/email-templates) - [**Webinars** \\ White-labeled recorded webinars that dive deep into all-in-one marketing.](https://www.trumpia.com/reseller-resources/webinars) - [**Whitepapers & Guides** \\ White-labeled whitepapers and guides to help market your business and lend support to customers.](https://www.trumpia.com/reseller-resources/whitepaper-guides) - [**Vertical Industry PowerPoints** \\ White-labeled, customizable PowerPoint presentations that spotlight marketing feature applications & benefits for various industries.](https://www.trumpia.com/reseller-resources/vertical-industry-powerpoints) ## Support Tools - [**White-Labeled Tutorial Videos** \\ Step-by-step tutorial videos on how to create a campaign for each feature.](https://www.trumpia.com/reseller-resources/white-labeled-tutorial-videos) - [**Text Credit Use Summary** \\ A cost breakdown for text credit usage.](https://www.trumpia.com/reseller-resources/text-credit-use-summary) - [**Configuring Dual Domains** \\ Details and how-to's for configuring dual domains.](https://www.trumpia.com/reseller-resources/configuring-dual-domains) - [**Login & Signup Bar HTML Files** \\ Learn how to set up a login and sign-up bar.](https://www.trumpia.com/reseller-resources/WLW_POST_SIGNUP-SIGNIN-ForgotPassword.zip) - [**MMA Best Practices** \\ Mobile Marketing Association Consumer Best Practices for Messaging.](https://www.trumpia.com/reseller-resources/MMA-Consumer-Best-Practices-2012-(most-updated).pdf) ## Additional Services - [**Activate a DSP Email Server** \\ Learn how to set up a dedicated email server. (This is an optional service made available to resellers who wish to provide email marketing capabilities for their customers).](https://www.trumpia.com/reseller-resources/activate-a-dsp-email-server) Ask Us A Question Or Call Us at 1-888-707-3030 First Name\* Last Name\* Email\* Phone Number\* Organization Name What can we help you with? Promo Code Search Keyword Lead Type - Subject Referer Support UID Google Cookie Info Button Clicked From Searched From UTM Source UTM Medium UTM Content UTM Term Campaign ID Keyword ID AD Group ID Match Type Network Device GCLID MSCLKID Partnerstack Customer Key Partnerstack Lead Key Partnerstack Partner Key | | | | --- | --- | | | | ![](https://bat.bing.com/action/0?ti=5660485&tm=gtm002&Ver=2&mid=5f7bc1df-8d5d-4c7a-bcf0-fcb4f0020646&bo=1&sid=d17c6ee0ff9e11ef982e4fe7f4ebc678&vid=d17c7070ff9e11efbe14f9325557c84e&vids=1&msclkid=N&pi=918639831&lg=en-US&sw=1280&sh=1024&sc=24&tl=SMS%20White%20Label%20Reseller%20Resources%20%7C%20Trumpia&kw=sms%20white%20label%20reseller&p=https%3A%2F%2Fwww.trumpia.com%2Fpartner-programs%2Freseller-resources&r=<=461&evt=pageLoad&sv=1&cdb=AQAQ&rn=970915) ## SEETS Case Study - Resources - Case Studies # Case Study: ## SEETS - ![99cent store](https://rs.trumpia.com/images/roll_logo/99centstore.svg) - ![COSTCO WHOLESALE](https://rs.trumpia.com/images/roll_logo/logo_Costco.svg) - ![FEMA](https://rs.trumpia.com/images/roll_logo/logo_FEMA.svg) - ![7 ELEVEN](https://rs.trumpia.com/images/roll_logo/logo_7Eleven.svg) - ![GM](https://rs.trumpia.com/images/roll_logo/gm.svg) - ![Toyota](https://rs.trumpia.com/images/roll_logo/toyota.svg) - ![Ford](https://rs.trumpia.com/images/roll_logo/ford.svg) - ![LG](https://rs.trumpia.com/images/roll_logo/LG.svg) - ![McDonalds](https://rs.trumpia.com/images/roll_logo/McDonalds.svg) - ![Hyatt](https://rs.trumpia.com/images/roll_logo/Hyatt.svg) - ![BaltimoreRavens](https://rs.trumpia.com/images/roll_logo/logo_BaltimoreRavens.svg) - ![Texas AnM University](https://rs.trumpia.com/images/roll_logo/TexasAnMUniversity.svg) - ![OMNI HOTELS & RESORTS](https://rs.trumpia.com/images/roll_logo/logo_omnihotel.svg) - ![NJ](https://rs.trumpia.com/images/roll_logo/logo_njstate.svg) - ![State of New York](https://rs.trumpia.com/images/roll_logo/StateofNewYork.svg) - ![JPM organ Chase](https://rs.trumpia.com/images/roll_logo/JPMorganChase.svg) - ![US Air Force](https://rs.trumpia.com/images/roll_logo/USAirForce.svg) - ![US Navy](https://rs.trumpia.com/images/roll_logo/USNavy.svg) - ![ICBC](https://rs.trumpia.com/images/roll_logo/ICBC.svg) - ![99cent store](https://rs.trumpia.com/images/roll_logo/99centstore.svg) - ![COSTCO WHOLESALE](https://rs.trumpia.com/images/roll_logo/logo_Costco.svg) - ![FEMA](https://rs.trumpia.com/images/roll_logo/logo_FEMA.svg) - ![7 ELEVEN](https://rs.trumpia.com/images/roll_logo/logo_7Eleven.svg) - ![GM](https://rs.trumpia.com/images/roll_logo/gm.svg) - ![Toyota](https://rs.trumpia.com/images/roll_logo/toyota.svg) - ![Ford](https://rs.trumpia.com/images/roll_logo/ford.svg) - ![LG](https://rs.trumpia.com/images/roll_logo/LG.svg) - ![McDonalds](https://rs.trumpia.com/images/roll_logo/McDonalds.svg) - ![Hyatt](https://rs.trumpia.com/images/roll_logo/Hyatt.svg) - ![BaltimoreRavens](https://rs.trumpia.com/images/roll_logo/logo_BaltimoreRavens.svg) - ![Texas AnM University](https://rs.trumpia.com/images/roll_logo/TexasAnMUniversity.svg) - ![OMNI HOTELS & RESORTS](https://rs.trumpia.com/images/roll_logo/logo_omnihotel.svg) - ![NJ](https://rs.trumpia.com/images/roll_logo/logo_njstate.svg) - ![State of New York](https://rs.trumpia.com/images/roll_logo/StateofNewYork.svg) - ![JPM organ Chase](https://rs.trumpia.com/images/roll_logo/JPMorganChase.svg) - ![US Air Force](https://rs.trumpia.com/images/roll_logo/USAirForce.svg) - ![US Navy](https://rs.trumpia.com/images/roll_logo/USNavy.svg) - ![ICBC](https://rs.trumpia.com/images/roll_logo/ICBC.svg) ## Nonprofit uses Trumpia to give students free tickets to cultural events. "The mission of _SEETS_ is to provide students of all ages greater opportunities to attend live performing arts events, which are essential for a well-rounded education." Read the Full Case Study First Name\* Last Name\* Email\* Phone Number\* Promo Code Search Keyword Lead Type - Subject Referer Support UID Google Cookie Info Button Clicked From Searched From UTM Source UTM Medium UTM Content UTM Term Campaign ID Keyword ID AD Group ID Match Type Network Device GCLID MSCLKID Partnerstack Customer Key Partnerstack Lead Key Partnerstack Partner Key ### The Challenge When SEETS was just getting off the ground, they realized the success of their outreach depended on having a solid way to communicate with their audience. They knew that meant a texting solution because their audience comprised of youth and their busy parents. "Trumpia's help has been indispensable to SEETS' success. We highly recommend Trumpia's services and are so glad to work with them." **Kenneth Emmer,** SEETS Coordinator ![](https://rs.trumpia.com/images/study/caselogo7.png) ### Our Solution Using Trumpia's solution, they were able to instantly reach their target audience, and have signed up over 300 families since inception. **Fill out the form to view the full case study!** Ask Us A Question Or Call Us at 1-888-707-3030 First Name\* Last Name\* Email\* Phone Number\* Organization Name What can we help you with? Promo Code Search Keyword Lead Type - Subject Referer Support UID Google Cookie Info Button Clicked From Searched From UTM Source UTM Medium UTM Content UTM Term Campaign ID Keyword ID AD Group ID Match Type Network Device GCLID MSCLKID Partnerstack Customer Key Partnerstack Lead Key Partnerstack Partner Key | | | | --- | --- | | | | ![](https://bat.bing.com/action/0?ti=5660485&tm=gtm002&Ver=2&mid=18d8c165-ce54-4587-b2fb-1afa5e16ccc3&bo=1&sid=d1c17b60ff9e11efad70c7850b939a39&vid=d1c19670ff9e11ef9f4fe5679f398575&vids=1&msclkid=N&pi=918639831&lg=en-US&sw=1280&sh=1024&sc=24&tl=SEETS%20-%20Non-profit%20Organization%20Case%20Study&p=https%3A%2F%2Fwww.trumpia.com%2Fresources%2Fcase-studies%2Fseets&r=<=926&evt=pageLoad&sv=1&cdb=AQAQ&rn=979656) ## Katch SMS Marketing Case Study - Resources - Case Studies # Case Study: ## Katch - ![99cent store](https://rs.trumpia.com/images/roll_logo/99centstore.svg) - ![COSTCO WHOLESALE](https://rs.trumpia.com/images/roll_logo/logo_Costco.svg) - ![FEMA](https://rs.trumpia.com/images/roll_logo/logo_FEMA.svg) - ![7 ELEVEN](https://rs.trumpia.com/images/roll_logo/logo_7Eleven.svg) - ![GM](https://rs.trumpia.com/images/roll_logo/gm.svg) - ![Toyota](https://rs.trumpia.com/images/roll_logo/toyota.svg) - ![Ford](https://rs.trumpia.com/images/roll_logo/ford.svg) - ![LG](https://rs.trumpia.com/images/roll_logo/LG.svg) - ![McDonalds](https://rs.trumpia.com/images/roll_logo/McDonalds.svg) - ![Hyatt](https://rs.trumpia.com/images/roll_logo/Hyatt.svg) - ![BaltimoreRavens](https://rs.trumpia.com/images/roll_logo/logo_BaltimoreRavens.svg) - ![Texas AnM University](https://rs.trumpia.com/images/roll_logo/TexasAnMUniversity.svg) - ![OMNI HOTELS & RESORTS](https://rs.trumpia.com/images/roll_logo/logo_omnihotel.svg) - ![NJ](https://rs.trumpia.com/images/roll_logo/logo_njstate.svg) - ![State of New York](https://rs.trumpia.com/images/roll_logo/StateofNewYork.svg) - ![JPM organ Chase](https://rs.trumpia.com/images/roll_logo/JPMorganChase.svg) - ![US Air Force](https://rs.trumpia.com/images/roll_logo/USAirForce.svg) - ![US Navy](https://rs.trumpia.com/images/roll_logo/USNavy.svg) - ![ICBC](https://rs.trumpia.com/images/roll_logo/ICBC.svg) - ![99cent store](https://rs.trumpia.com/images/roll_logo/99centstore.svg) - ![COSTCO WHOLESALE](https://rs.trumpia.com/images/roll_logo/logo_Costco.svg) - ![FEMA](https://rs.trumpia.com/images/roll_logo/logo_FEMA.svg) - ![7 ELEVEN](https://rs.trumpia.com/images/roll_logo/logo_7Eleven.svg) - ![GM](https://rs.trumpia.com/images/roll_logo/gm.svg) - ![Toyota](https://rs.trumpia.com/images/roll_logo/toyota.svg) - ![Ford](https://rs.trumpia.com/images/roll_logo/ford.svg) - ![LG](https://rs.trumpia.com/images/roll_logo/LG.svg) - ![McDonalds](https://rs.trumpia.com/images/roll_logo/McDonalds.svg) - ![Hyatt](https://rs.trumpia.com/images/roll_logo/Hyatt.svg) - ![BaltimoreRavens](https://rs.trumpia.com/images/roll_logo/logo_BaltimoreRavens.svg) - ![Texas AnM University](https://rs.trumpia.com/images/roll_logo/TexasAnMUniversity.svg) - ![OMNI HOTELS & RESORTS](https://rs.trumpia.com/images/roll_logo/logo_omnihotel.svg) - ![NJ](https://rs.trumpia.com/images/roll_logo/logo_njstate.svg) - ![State of New York](https://rs.trumpia.com/images/roll_logo/StateofNewYork.svg) - ![JPM organ Chase](https://rs.trumpia.com/images/roll_logo/JPMorganChase.svg) - ![US Air Force](https://rs.trumpia.com/images/roll_logo/USAirForce.svg) - ![US Navy](https://rs.trumpia.com/images/roll_logo/USNavy.svg) - ![ICBC](https://rs.trumpia.com/images/roll_logo/ICBC.svg) ## Katch uses SMS to help their insurance provider client achieve a 15% conversion rate from all leads. _Katch_ is an award winning software company, best known for enabling brands to engage and monetize visitors to their website – even those that don't transact. As a premium service for larger clients, Katch also works as a marketing agency, sending messages on their behalf. Read the Full Case Study First Name\* Last Name\* Email\* Phone Number\* Promo Code Search Keyword Lead Type - Subject Referer Support UID Google Cookie Info Button Clicked From Searched From UTM Source UTM Medium UTM Content UTM Term Campaign ID Keyword ID AD Group ID Match Type Network Device GCLID MSCLKID Partnerstack Customer Key Partnerstack Lead Key Partnerstack Partner Key ### The Challenge Katch handled messaging for one of their clients, an insurance provider, who would consistently receive a large volume of emails from insurance customers. But due to the sheer number of messages, an exorbitant amount of time was needed to organize, categorize, and respond to inbound messages, leading to low response times and missed opportunities. "Trumpia's Auto Campaigns are far more efficient, especially since there is currently only one team member here who's in charge of the platform. It also makes the time in which we re-market to the individual instant, rather than waiting a full day to re-market in a bulk send." **Adrian Nam,** Senior Marketing Manager at Katch, LLC ![](https://rs.trumpia.com/images/study/caselogo17.png) ### Our Solution First, Katch wanted to test the efficacy of texting by using it to manually send messages such as enrollment deadline reminders, insurance quotes, and agent information. After experiencing positive results, they decided to apply Trumpia's automation tools. This gave them a much faster turnaround, and allowed them to send the right messages to the right recipients at the right time, all automatically. **Fill out the form to view the full case study!** Ask Us A Question Or Call Us at 1-888-707-3030 First Name\* Last Name\* Email\* Phone Number\* Organization Name What can we help you with? Promo Code Search Keyword Lead Type - Subject Referer Support UID Google Cookie Info Button Clicked From Searched From UTM Source UTM Medium UTM Content UTM Term Campaign ID Keyword ID AD Group ID Match Type Network Device GCLID MSCLKID Partnerstack Customer Key Partnerstack Lead Key Partnerstack Partner Key | | | | --- | --- | | | | ![](https://bat.bing.com/action/0?ti=5660485&tm=gtm002&Ver=2&mid=b5d77b60-f3bd-42b5-bc70-6e9b8a8651a7&bo=1&sid=d16430d0ff9e11efaacdaf2371a7bc39&vid=d16427e0ff9e11efa210b5e647183446&vids=1&msclkid=N&pi=918639831&lg=en-US&sw=1280&sh=1024&sc=24&tl=Katch%20-%20Performance%20Marketing%20Case%20Study&p=https%3A%2F%2Fwww.trumpia.com%2Fresources%2Fcase-studies%2Fkatch&r=<=438&evt=pageLoad&sv=1&cdb=AQAQ&rn=480987) ## Landline Texting Recruiting # Landline Texting for Recruiting The Communication Channel With A Proven 98% Open Rate [Learn More](https://www.trumpia.com/product/core-features/landline-texting) [Why Choose Trumpia](https://www.trumpia.com/solutions/why-trumpia) - ![99cent store](https://rs.trumpia.com/images/roll_logo/99centstore.svg) - ![COSTCO WHOLESALE](https://rs.trumpia.com/images/roll_logo/logo_Costco.svg) - ![FEMA](https://rs.trumpia.com/images/roll_logo/logo_FEMA.svg) - ![7 ELEVEN](https://rs.trumpia.com/images/roll_logo/logo_7Eleven.svg) - ![GM](https://rs.trumpia.com/images/roll_logo/gm.svg) - ![Toyota](https://rs.trumpia.com/images/roll_logo/toyota.svg) - ![Ford](https://rs.trumpia.com/images/roll_logo/ford.svg) - ![LG](https://rs.trumpia.com/images/roll_logo/LG.svg) - ![McDonalds](https://rs.trumpia.com/images/roll_logo/McDonalds.svg) - ![Hyatt](https://rs.trumpia.com/images/roll_logo/Hyatt.svg) - ![BaltimoreRavens](https://rs.trumpia.com/images/roll_logo/logo_BaltimoreRavens.svg) - ![Texas AnM University](https://rs.trumpia.com/images/roll_logo/TexasAnMUniversity.svg) - ![OMNI HOTELS & RESORTS](https://rs.trumpia.com/images/roll_logo/logo_omnihotel.svg) - ![NJ](https://rs.trumpia.com/images/roll_logo/logo_njstate.svg) - ![State of New York](https://rs.trumpia.com/images/roll_logo/StateofNewYork.svg) - ![JPM organ Chase](https://rs.trumpia.com/images/roll_logo/JPMorganChase.svg) - ![US Air Force](https://rs.trumpia.com/images/roll_logo/USAirForce.svg) - ![US Navy](https://rs.trumpia.com/images/roll_logo/USNavy.svg) - ![ICBC](https://rs.trumpia.com/images/roll_logo/ICBC.svg) - ![99cent store](https://rs.trumpia.com/images/roll_logo/99centstore.svg) - ![COSTCO WHOLESALE](https://rs.trumpia.com/images/roll_logo/logo_Costco.svg) - ![FEMA](https://rs.trumpia.com/images/roll_logo/logo_FEMA.svg) - ![7 ELEVEN](https://rs.trumpia.com/images/roll_logo/logo_7Eleven.svg) - ![GM](https://rs.trumpia.com/images/roll_logo/gm.svg) - ![Toyota](https://rs.trumpia.com/images/roll_logo/toyota.svg) - ![Ford](https://rs.trumpia.com/images/roll_logo/ford.svg) - ![LG](https://rs.trumpia.com/images/roll_logo/LG.svg) - ![McDonalds](https://rs.trumpia.com/images/roll_logo/McDonalds.svg) - ![Hyatt](https://rs.trumpia.com/images/roll_logo/Hyatt.svg) - ![BaltimoreRavens](https://rs.trumpia.com/images/roll_logo/logo_BaltimoreRavens.svg) - ![Texas AnM University](https://rs.trumpia.com/images/roll_logo/TexasAnMUniversity.svg) - ![OMNI HOTELS & RESORTS](https://rs.trumpia.com/images/roll_logo/logo_omnihotel.svg) - ![NJ](https://rs.trumpia.com/images/roll_logo/logo_njstate.svg) - ![State of New York](https://rs.trumpia.com/images/roll_logo/StateofNewYork.svg) - ![JPM organ Chase](https://rs.trumpia.com/images/roll_logo/JPMorganChase.svg) - ![US Air Force](https://rs.trumpia.com/images/roll_logo/USAirForce.svg) - ![US Navy](https://rs.trumpia.com/images/roll_logo/USNavy.svg) - ![ICBC](https://rs.trumpia.com/images/roll_logo/ICBC.svg) ## Why Use Landline Texting for Recruiting Recruiters are successfully using SMS messaging features like Landline Texting to find more candidates and fill more openings. Landline texting is a way for industries or departments like Recruiting to carry out conversations with their customers, using their existing landline number. This lets them carry out two-way text conversations with their customers or contacts, allowing them to personalize their messages and answer customer questions quickly. One of the biggest benefits of landline texting has for industries or departments like Recruiting is it allows your customer service team to carry out multiple conversations at once, meaning they are not limited to one customer at a time on the phone. While many texting services offer landline texting, none of them have the depth of features surrounding landline texting that Trumpia has. First, we can automate answering frequently asked questions for your service team, so they have to carry out fewer landline texting conversations with customers. Then, we can do automated follow up with customers like sending them surveys or coupons in order to better gauge the customer experience and provide personalized service. ## Overview of Landline Texting for Recruiting When recruiters use SMS features like Landline Texting they can reach candidates wherever they are and set up interviews quickly. So how can industries or departments like Recruiting get started with landline texting? First you need to text-enable your existing landline number. You need to sign up for SMS service like Trumpia to do this, and once you do you can start promoting your number as text-enabled to your customers. This is great for customers too, as they don't have to worry about being on hold, and can carry out a conversation at their own pace. Customers just have to text in to start a conversation, but you can start conversations too. If a customer opts in to receive text messages from your company, you can send them messages with things like promotional offers, shipping alerts, or any other kind of message, as long as it’s something they’ve consented to. If you choose Trumpia as your landline texting provider you can then carry out automated interactions with your customers, like initiating drip campaigns to boost repeat sales. ## Other Features for Recruiting [![](https://www.trumpia.com/pages/icons/feature/two-way-texting.png)Two-way texting](https://www.trumpia.com/industry_solutions/two-way-texting-for-recruiting) [![](https://www.trumpia.com/pages/icons/feature/sms-marketing.png)SMS Marketing](https://www.trumpia.com/industry_solutions/sms-marketing-for-recruiting) [![](https://www.trumpia.com/pages/icons/feature/two-way-texting.png)Two-way texting](https://www.trumpia.com/industry_solutions/two-way-texting-for-recruiting) [![](https://www.trumpia.com/pages/icons/feature/mms-picture-messaging.png)MMS Picture Messaging](https://www.trumpia.com/industry_solutions/mms-picture-messaging-for-recruiting) [![](https://www.trumpia.com/pages/icons/feature/multi-channel-messaging.png)Multi-channel Messaging](https://www.trumpia.com/industry_solutions/multi-channel-messaging-for-recruiting) [![](https://www.trumpia.com/pages/icons/feature/sms-api.png)SMS API](https://www.trumpia.com/industry_solutions/sms-api-for-recruiting) [![](https://www.trumpia.com/pages/icons/feature/sms-integrations.png)SMS Integrations](https://www.trumpia.com/industry_solutions/sms-integrations-for-recruiting) Ask Us A Question Or Call Us at 1-888-707-3030 First Name\* Last Name\* Email\* Phone Number\* Organization Name What can we help you with? Promo Code Search Keyword Lead Type - Subject Referer Support UID Google Cookie Info Button Clicked From Searched From UTM Source UTM Medium UTM Content UTM Term Campaign ID Keyword ID AD Group ID Match Type Network Device GCLID MSCLKID Partnerstack Customer Key Partnerstack Lead Key Partnerstack Partner Key | | | | --- | --- | | | | ![](https://bat.bing.com/action/0?ti=5660485&tm=gtm002&Ver=2&mid=4a603ea7-7f78-4359-a9b9-dbe480972d1b&bo=1&sid=d19ee730ff9e11ef93a7b1db8db569fb&vid=d19efaa0ff9e11efb070a75d807e54dc&vids=1&msclkid=N&pi=918639831&lg=en-US&sw=1280&sh=1024&sc=24&tl=Landline%20Texting%20for%20Recruiting&p=https%3A%2F%2Fwww.trumpia.com%2Findustry_solutions%2Flandline-texting-for-recruiting&r=<=735&evt=pageLoad&sv=1&cdb=AQAQ&rn=546275) ## SMS Coupons for Churches # SMS Coupons for Churches The Communication Channel With A Proven 98% Open Rate [Learn More](https://www.trumpia.com/product/core-features/sms-coupons) [Why Choose Trumpia](https://www.trumpia.com/solutions/why-trumpia) - ![99cent store](https://rs.trumpia.com/images/roll_logo/99centstore.svg) - ![COSTCO WHOLESALE](https://rs.trumpia.com/images/roll_logo/logo_Costco.svg) - ![FEMA](https://rs.trumpia.com/images/roll_logo/logo_FEMA.svg) - ![7 ELEVEN](https://rs.trumpia.com/images/roll_logo/logo_7Eleven.svg) - ![GM](https://rs.trumpia.com/images/roll_logo/gm.svg) - ![Toyota](https://rs.trumpia.com/images/roll_logo/toyota.svg) - ![Ford](https://rs.trumpia.com/images/roll_logo/ford.svg) - ![LG](https://rs.trumpia.com/images/roll_logo/LG.svg) - ![McDonalds](https://rs.trumpia.com/images/roll_logo/McDonalds.svg) - ![Hyatt](https://rs.trumpia.com/images/roll_logo/Hyatt.svg) - ![BaltimoreRavens](https://rs.trumpia.com/images/roll_logo/logo_BaltimoreRavens.svg) - ![Texas AnM University](https://rs.trumpia.com/images/roll_logo/TexasAnMUniversity.svg) - ![OMNI HOTELS & RESORTS](https://rs.trumpia.com/images/roll_logo/logo_omnihotel.svg) - ![NJ](https://rs.trumpia.com/images/roll_logo/logo_njstate.svg) - ![State of New York](https://rs.trumpia.com/images/roll_logo/StateofNewYork.svg) - ![JPM organ Chase](https://rs.trumpia.com/images/roll_logo/JPMorganChase.svg) - ![US Air Force](https://rs.trumpia.com/images/roll_logo/USAirForce.svg) - ![US Navy](https://rs.trumpia.com/images/roll_logo/USNavy.svg) - ![ICBC](https://rs.trumpia.com/images/roll_logo/ICBC.svg) - ![99cent store](https://rs.trumpia.com/images/roll_logo/99centstore.svg) - ![COSTCO WHOLESALE](https://rs.trumpia.com/images/roll_logo/logo_Costco.svg) - ![FEMA](https://rs.trumpia.com/images/roll_logo/logo_FEMA.svg) - ![7 ELEVEN](https://rs.trumpia.com/images/roll_logo/logo_7Eleven.svg) - ![GM](https://rs.trumpia.com/images/roll_logo/gm.svg) - ![Toyota](https://rs.trumpia.com/images/roll_logo/toyota.svg) - ![Ford](https://rs.trumpia.com/images/roll_logo/ford.svg) - ![LG](https://rs.trumpia.com/images/roll_logo/LG.svg) - ![McDonalds](https://rs.trumpia.com/images/roll_logo/McDonalds.svg) - ![Hyatt](https://rs.trumpia.com/images/roll_logo/Hyatt.svg) - ![BaltimoreRavens](https://rs.trumpia.com/images/roll_logo/logo_BaltimoreRavens.svg) - ![Texas AnM University](https://rs.trumpia.com/images/roll_logo/TexasAnMUniversity.svg) - ![OMNI HOTELS & RESORTS](https://rs.trumpia.com/images/roll_logo/logo_omnihotel.svg) - ![NJ](https://rs.trumpia.com/images/roll_logo/logo_njstate.svg) - ![State of New York](https://rs.trumpia.com/images/roll_logo/StateofNewYork.svg) - ![JPM organ Chase](https://rs.trumpia.com/images/roll_logo/JPMorganChase.svg) - ![US Air Force](https://rs.trumpia.com/images/roll_logo/USAirForce.svg) - ![US Navy](https://rs.trumpia.com/images/roll_logo/USNavy.svg) - ![ICBC](https://rs.trumpia.com/images/roll_logo/ICBC.svg) ## Why Use SMS Coupons for Churches Texting features like SMS Coupons have been used by churches to boost outreach and let members know about their services. There is nothing that a customer likes more than a great deal, and the power of texting allows you to deliver these great offers directly to their phones. Industries and departments like Churches can use SMS coupons to grow their revenue and expand their customer base. The best thing is that coupons can be sent automatically, so you can build more business without having to waste your marketing department's time sending coupons out manually, or spending thousands of dollars printing paper coupons. If you choose an SMS marketing provider like Trumpia, your coupons can do even more. We can track when a coupon is about to expire and send a follow-up message to your customers automatically, ensuring more of your coupons get redeemed and you get more business. In addition, we can target coupons based on what you know about your customers, so golf fans can get one offer while soccer fans can get a different one. ## Overview of SMS Coupons for Churches Churches need to incorporate SMS features like SMS Coupons in order to effectively reach their congregation no matter where they are. So how can businesses or departments like Churches start using SMS Coupons? First, you need to decide on a texting service like Trumpia. While many SMS services can create SMS coupons, many have very limited use cases. Trumpia’s SMS coupons can be created automatically, and we can boost redemption rates with text message reminders. SMS coupons are very convenient because they don't need point of sale integration, your cashiers can easily redeem coupons from any web based browser. In addition to SMS coupons, Trumpia can send email coupons as well, so you can reach different customers based on the messaging channel that they use the most. And one of the biggest benefits of SMS coupons is that customers won't forget them when they are in the store, as they will have their phone with them, unlike paper coupons which can be left at home or easily lost at home or in their car. ## Other Features for Churches [![](https://www.trumpia.com/pages/icons/feature/sms-marketing.png)SMS Marketing](https://www.trumpia.com/industry_solutions/sms-marketing-for-churches) [![](https://www.trumpia.com/pages/icons/feature/automated-text-messaging.png)Automated Text Messaging](https://www.trumpia.com/industry_solutions/automated-text-messaging-for-churches) [![](https://www.trumpia.com/pages/icons/feature/sms-data-capture.png)SMS Data Capture](https://www.trumpia.com/industry_solutions/sms-data-capture-for-churches) [![](https://www.trumpia.com/pages/icons/feature/mass-texting.png)Mass Texting](https://www.trumpia.com/industry_solutions/mass-texting-for-churches) [![](https://www.trumpia.com/pages/icons/feature/mms-picture-messaging.png)MMS Picture Messaging](https://www.trumpia.com/industry_solutions/mms-picture-messaging-for-churches) [![](https://www.trumpia.com/pages/icons/feature/sms-api.png)SMS API](https://www.trumpia.com/industry_solutions/sms-api-for-churches) [![](https://www.trumpia.com/pages/icons/feature/trumpia-workbench.png)Trumpia Workbench](https://www.trumpia.com/industry_solutions/trumpia-workbench-for-churches) Ask Us A Question Or Call Us at 1-888-707-3030 First Name\* Last Name\* Email\* Phone Number\* Organization Name What can we help you with? Promo Code Search Keyword Lead Type - Subject Referer Support UID Google Cookie Info Button Clicked From Searched From UTM Source UTM Medium UTM Content UTM Term Campaign ID Keyword ID AD Group ID Match Type Network Device GCLID MSCLKID Partnerstack Customer Key Partnerstack Lead Key Partnerstack Partner Key | | | | --- | --- | | | | ![](https://bat.bing.com/action/0?ti=5660485&tm=gtm002&Ver=2&mid=61be188f-65d2-410c-8bdd-b12d276bdde2&bo=1&sid=d1c1abd0ff9e11ef95e6ebf7d09d4b16&vid=d1c1d9e0ff9e11ef8324e953731d942e&vids=1&msclkid=N&pi=918639831&lg=en-US&sw=1280&sh=1024&sc=24&tl=SMS%20Coupons%20for%20Churches&p=https%3A%2F%2Fwww.trumpia.com%2Findustry_solutions%2Fsms-coupons-for-churches&r=<=897&evt=pageLoad&sv=1&cdb=AQAQ&rn=247669) ## Omni Hotels Case Study - Resources - Case Studies # Case Study: ## Omni Hotels - ![99cent store](https://rs.trumpia.com/images/roll_logo/99centstore.svg) - ![COSTCO WHOLESALE](https://rs.trumpia.com/images/roll_logo/logo_Costco.svg) - ![FEMA](https://rs.trumpia.com/images/roll_logo/logo_FEMA.svg) - ![7 ELEVEN](https://rs.trumpia.com/images/roll_logo/logo_7Eleven.svg) - ![GM](https://rs.trumpia.com/images/roll_logo/gm.svg) - ![Toyota](https://rs.trumpia.com/images/roll_logo/toyota.svg) - ![Ford](https://rs.trumpia.com/images/roll_logo/ford.svg) - ![LG](https://rs.trumpia.com/images/roll_logo/LG.svg) - ![McDonalds](https://rs.trumpia.com/images/roll_logo/McDonalds.svg) - ![Hyatt](https://rs.trumpia.com/images/roll_logo/Hyatt.svg) - ![BaltimoreRavens](https://rs.trumpia.com/images/roll_logo/logo_BaltimoreRavens.svg) - ![Texas AnM University](https://rs.trumpia.com/images/roll_logo/TexasAnMUniversity.svg) - ![OMNI HOTELS & RESORTS](https://rs.trumpia.com/images/roll_logo/logo_omnihotel.svg) - ![NJ](https://rs.trumpia.com/images/roll_logo/logo_njstate.svg) - ![State of New York](https://rs.trumpia.com/images/roll_logo/StateofNewYork.svg) - ![JPM organ Chase](https://rs.trumpia.com/images/roll_logo/JPMorganChase.svg) - ![US Air Force](https://rs.trumpia.com/images/roll_logo/USAirForce.svg) - ![US Navy](https://rs.trumpia.com/images/roll_logo/USNavy.svg) - ![ICBC](https://rs.trumpia.com/images/roll_logo/ICBC.svg) - ![99cent store](https://rs.trumpia.com/images/roll_logo/99centstore.svg) - ![COSTCO WHOLESALE](https://rs.trumpia.com/images/roll_logo/logo_Costco.svg) - ![FEMA](https://rs.trumpia.com/images/roll_logo/logo_FEMA.svg) - ![7 ELEVEN](https://rs.trumpia.com/images/roll_logo/logo_7Eleven.svg) - ![GM](https://rs.trumpia.com/images/roll_logo/gm.svg) - ![Toyota](https://rs.trumpia.com/images/roll_logo/toyota.svg) - ![Ford](https://rs.trumpia.com/images/roll_logo/ford.svg) - ![LG](https://rs.trumpia.com/images/roll_logo/LG.svg) - ![McDonalds](https://rs.trumpia.com/images/roll_logo/McDonalds.svg) - ![Hyatt](https://rs.trumpia.com/images/roll_logo/Hyatt.svg) - ![BaltimoreRavens](https://rs.trumpia.com/images/roll_logo/logo_BaltimoreRavens.svg) - ![Texas AnM University](https://rs.trumpia.com/images/roll_logo/TexasAnMUniversity.svg) - ![OMNI HOTELS & RESORTS](https://rs.trumpia.com/images/roll_logo/logo_omnihotel.svg) - ![NJ](https://rs.trumpia.com/images/roll_logo/logo_njstate.svg) - ![State of New York](https://rs.trumpia.com/images/roll_logo/StateofNewYork.svg) - ![JPM organ Chase](https://rs.trumpia.com/images/roll_logo/JPMorganChase.svg) - ![US Air Force](https://rs.trumpia.com/images/roll_logo/USAirForce.svg) - ![US Navy](https://rs.trumpia.com/images/roll_logo/USNavy.svg) - ![ICBC](https://rs.trumpia.com/images/roll_logo/ICBC.svg) ## Omni Dallas Hotel used Trumpia to keep employees safe and informed during the Dallas police shooting. _Omni Dallas Hotel_ is a 1001 room luxury hotel, located in downtown Dallas, Texas. Connected to the Dallas Convention Center via sky bridge, the hotel often is at the center of high profile events in the area. Read the Full Case Study ### The Challenge With over 650 employees, the Omni Dallas Hotel was searching for a way to effectively communicate with their associates about parking logistics. However, when [tragedy struck the Dallas Police Department](https://en.wikipedia.org/wiki/2016_shooting_of_Dallas_police_officers) within close vicinity of the hotel, Omni Dallas needed to immediately communicate with employees to inform them the hotel was safe. "It was very helpful to be able to notify all associates at one time. We were able to quickly get in touch with Trumpia staff to get a time restriction exemption, allowing us to message everyone during the event and through the night. It's very comforting and brings great peace of mind to know that we can reach our entire team during events like this." **Julie Palmer,** Associate Director of Human Resources ![](https://rs.trumpia.com/images/study/caselogo11.png) ### Our Solution Typical employee communications included 1-3 messages a week, coordinating their employees and boosting attendance at company events. But, during this particular crisis, the priority immediately became notifying all employees of the situation and the security of the hotel. **Fill out the form to view the full case study!** Ask Us A Question Or Call Us at 1-888-707-3030 ## Text Message Autoresponder - Product - Text Message Autoresponder # Text Message Autoresponder - ![99cent store](https://rs.trumpia.com/images/roll_logo/99centstore.svg) - ![COSTCO WHOLESALE](https://rs.trumpia.com/images/roll_logo/logo_Costco.svg) - ![FEMA](https://rs.trumpia.com/images/roll_logo/logo_FEMA.svg) - ![7 ELEVEN](https://rs.trumpia.com/images/roll_logo/logo_7Eleven.svg) - ![GM](https://rs.trumpia.com/images/roll_logo/gm.svg) - ![Toyota](https://rs.trumpia.com/images/roll_logo/toyota.svg) - ![Ford](https://rs.trumpia.com/images/roll_logo/ford.svg) - ![LG](https://rs.trumpia.com/images/roll_logo/LG.svg) - ![McDonalds](https://rs.trumpia.com/images/roll_logo/McDonalds.svg) - ![Hyatt](https://rs.trumpia.com/images/roll_logo/Hyatt.svg) - ![BaltimoreRavens](https://rs.trumpia.com/images/roll_logo/logo_BaltimoreRavens.svg) - ![Texas AnM University](https://rs.trumpia.com/images/roll_logo/TexasAnMUniversity.svg) - ![OMNI HOTELS & RESORTS](https://rs.trumpia.com/images/roll_logo/logo_omnihotel.svg) - ![NJ](https://rs.trumpia.com/images/roll_logo/logo_njstate.svg) - ![State of New York](https://rs.trumpia.com/images/roll_logo/StateofNewYork.svg) - ![JPM organ Chase](https://rs.trumpia.com/images/roll_logo/JPMorganChase.svg) - ![US Air Force](https://rs.trumpia.com/images/roll_logo/USAirForce.svg) - ![US Navy](https://rs.trumpia.com/images/roll_logo/USNavy.svg) - ![ICBC](https://rs.trumpia.com/images/roll_logo/ICBC.svg) - ![99cent store](https://rs.trumpia.com/images/roll_logo/99centstore.svg) - ![COSTCO WHOLESALE](https://rs.trumpia.com/images/roll_logo/logo_Costco.svg) - ![FEMA](https://rs.trumpia.com/images/roll_logo/logo_FEMA.svg) - ![7 ELEVEN](https://rs.trumpia.com/images/roll_logo/logo_7Eleven.svg) - ![GM](https://rs.trumpia.com/images/roll_logo/gm.svg) - ![Toyota](https://rs.trumpia.com/images/roll_logo/toyota.svg) - ![Ford](https://rs.trumpia.com/images/roll_logo/ford.svg) - ![LG](https://rs.trumpia.com/images/roll_logo/LG.svg) - ![McDonalds](https://rs.trumpia.com/images/roll_logo/McDonalds.svg) - ![Hyatt](https://rs.trumpia.com/images/roll_logo/Hyatt.svg) - ![BaltimoreRavens](https://rs.trumpia.com/images/roll_logo/logo_BaltimoreRavens.svg) - ![Texas AnM University](https://rs.trumpia.com/images/roll_logo/TexasAnMUniversity.svg) - ![OMNI HOTELS & RESORTS](https://rs.trumpia.com/images/roll_logo/logo_omnihotel.svg) - ![NJ](https://rs.trumpia.com/images/roll_logo/logo_njstate.svg) - ![State of New York](https://rs.trumpia.com/images/roll_logo/StateofNewYork.svg) - ![JPM organ Chase](https://rs.trumpia.com/images/roll_logo/JPMorganChase.svg) - ![US Air Force](https://rs.trumpia.com/images/roll_logo/USAirForce.svg) - ![US Navy](https://rs.trumpia.com/images/roll_logo/USNavy.svg) - ![ICBC](https://rs.trumpia.com/images/roll_logo/ICBC.svg) Auto Responses automatically sends a response to contacts that opt-in to your mobile keywords. But Trumpia goes beyond simple SMS auto responses by offering dynamic and automated features that do more than just send a static message. Our smart system can fork different ways based on how your customers respond so you can offer highly personalized ### How Our Text Message Autoresponder Works - _01_ Create a message that gets sent to every person who texts a chosen [text keyword](https://www.trumpia.com/product/core-features/text-keywords). - _02_ Different text keywords can have different corresponding auto-responses and a smart system like Trumpia can branch based on different information you know about your subscribers. - _03_ When a subscriber texts in your mobile keyword, our system will then send them the message. It can include things like thanks for signing up, or a link to your webpage. - _04_ You can even have an SMS auto-response set up with a mobile coupon so that contacts are more likely to visit your business or redeem your offers online. - _05_ Instead of ending the engagement there, however, with just a simple response, you can then take the next step of asking qualifying questions or initiating an [Automated Workflow](https://www.trumpia.com/product/workbench-text-message-workflow). ### The Trumpia Advantage - **Data Capture** Gather much more information from your subscribers than just their mobile numbers by having an SMS auto-response ask questions and automatically capture their responses into your database. This reduces the need for manual data entry and automates marketing processes, saving both time and money. - **Automated Workflows** Automated Workflows interact with subscribers for you, automatically branching down different messaging paths based on how they respond. This allows you to answer common questions or direct customers to the right information or webpage. - **Smart Targeting** Trumpia’s exclusive Smart Targeting allows you to run smarter marketing campaigns automatically. Based on what you know about your subscribers our system can send different messages in order to meet their needs and boost your business, all automatically. - **Two-way Texting** Not all messaging needs to be automated, some require a human touch. With Trumpia you can carry out two-way text conversations from one inbox, allowing you to help multiple customers at once and saving you from being stuck on the phone answering questions. ## Auto Responder FAQs How fast are auto-responder messages? Seriously fast. Auto responses typically take a few seconds to respond, making them perfect for things like sending coupons to interested customers or answering frequently asked questions for you with no manual intervention required. Do auto-responders need to be programmed? Yes, and it is a very simple process. You can dictate what an auto-responder will say to your subscribers by adding different responses (with different links) based on how you think customers will respond. You can easily update your auto-responders if you see new questions or common requests from customers. How much do auto-responder messages cost? Because text messaging is such a low-cost messaging channel, auto-responder messages cost a fraction of a cent per message. But not all autoresponders are the same. Trumpia’s auto-responder for instance is far more advanced than the competition, allowing you to carry out fully automated conversations with subscribers and build better relationships with them. Ask Us A Question Or Call Us at 1-888-707-3030 First Name\* Last Name\* Email\* Phone Number\* Organization Name What can we help you with? Promo Code Search Keyword Lead Type - Subject Referer Support UID Google Cookie Info Button Clicked From Searched From UTM Source UTM Medium UTM Content UTM Term Campaign ID Keyword ID AD Group ID Match Type Network Device GCLID MSCLKID Partnerstack Customer Key Partnerstack Lead Key Partnerstack Partner Key | | | | --- | --- | | | | ![](https://bat.bing.com/action/0?ti=5660485&tm=gtm002&Ver=2&mid=61a18050-ac60-4031-9838-c5f391897359&bo=1&sid=d12d1fd0ff9e11efbfc0593f97cf0293&vid=d12d2220ff9e11ef81b999e9a5d2a52d&vids=1&msclkid=N&pi=918639831&lg=en-US&sw=1280&sh=1024&sc=24&tl=Text%20Message%20Auto%20Responder%20%7C%20Automated%20Text%20Response&kw=text%20message%20autoresponder&p=https%3A%2F%2Fwww.trumpia.com%2Fproduct%2Fcore-features%2Fauto-response&r=<=358&evt=pageLoad&sv=1&cdb=AQAQ&rn=801712) ## Onboarding and Training # Onboarding & Training We offer professional onboarding, so you can be up and running more quickly. This includes access to our live webinars as well as strategy and implementation sessions with an Onboarding Specialist. ## Strategy Session - Communication strategy brainstorming - Auto Campaign consulting - Insight on what has worked for other users - Compliance regulation guidance - [text Keyword](https://www.trumpia.com/product/core-features/text-keywords) do’s & don’ts - Metrics ### Implementation Session - Assistance with campaign creation including [Auto Campaigns](https://www.trumpia.com/product/automation/automated-workflows) - Feature walkthrough [Sign Up for Onboarding Now](https://www.trumpia.com/contact-us?button_clicked_from=/professional-services/onboarding-and-training) Ask Us A Question Or Call Us at 1-888-707-3030 First Name\* Last Name\* Email\* Phone Number\* Organization Name What can we help you with? Promo Code Search Keyword Lead Type - Subject Referer Support UID Google Cookie Info Button Clicked From Searched From UTM Source UTM Medium UTM Content UTM Term Campaign ID Keyword ID AD Group ID Match Type Network Device GCLID MSCLKID Partnerstack Customer Key Partnerstack Lead Key Partnerstack Partner Key | | | | --- | --- | | | | ![](https://bat.bing.com/action/0?ti=5660485&tm=gtm002&Ver=2&mid=760e17a3-06b2-4cbf-b537-49963956cb72&bo=1&sid=d1549950ff9e11efafbb1dbb8dbb9ad9&vid=d154ccd0ff9e11efb83f898aa1d9fd39&vids=1&msclkid=N&pi=918639831&lg=en-US&sw=1280&sh=1024&sc=24&tl=Onboarding%20%26%20Training%20%7C%20How%20to%20Use%20Trumpia%20Texting%20Software&kw=trumpia%20texting&p=https%3A%2F%2Fwww.trumpia.com%2Fprofessional-services%2Fonboarding-and-training&r=<=491&evt=pageLoad&sv=1&cdb=AQAQ&rn=438436) ## Landline Texting Service - Product - Landline Texting Service # Landline Texting Service ## Don't Miss out on Texts People are sending to your Business Number [Sign Up Free](https://responsive.trumpia.com/account/signup) [Book Demo](https://www.trumpia.com/product/core-features/landline-texting#) ![](https://rs.trumpia.com/images/common/popupImg.png) - ![99cent store](https://rs.trumpia.com/images/roll_logo/99centstore.svg) - ![COSTCO WHOLESALE](https://rs.trumpia.com/images/roll_logo/logo_Costco.svg) - ![FEMA](https://rs.trumpia.com/images/roll_logo/logo_FEMA.svg) - ![7 ELEVEN](https://rs.trumpia.com/images/roll_logo/logo_7Eleven.svg) - ![GM](https://rs.trumpia.com/images/roll_logo/gm.svg) - ![Toyota](https://rs.trumpia.com/images/roll_logo/toyota.svg) - ![Ford](https://rs.trumpia.com/images/roll_logo/ford.svg) - ![LG](https://rs.trumpia.com/images/roll_logo/LG.svg) - ![McDonalds](https://rs.trumpia.com/images/roll_logo/McDonalds.svg) - ![Hyatt](https://rs.trumpia.com/images/roll_logo/Hyatt.svg) - ![BaltimoreRavens](https://rs.trumpia.com/images/roll_logo/logo_BaltimoreRavens.svg) - ![Texas AnM University](https://rs.trumpia.com/images/roll_logo/TexasAnMUniversity.svg) - ![OMNI HOTELS & RESORTS](https://rs.trumpia.com/images/roll_logo/logo_omnihotel.svg) - ![NJ](https://rs.trumpia.com/images/roll_logo/logo_njstate.svg) - ![State of New York](https://rs.trumpia.com/images/roll_logo/StateofNewYork.svg) - ![JPM organ Chase](https://rs.trumpia.com/images/roll_logo/JPMorganChase.svg) - ![US Air Force](https://rs.trumpia.com/images/roll_logo/USAirForce.svg) - ![US Navy](https://rs.trumpia.com/images/roll_logo/USNavy.svg) - ![ICBC](https://rs.trumpia.com/images/roll_logo/ICBC.svg) - ![99cent store](https://rs.trumpia.com/images/roll_logo/99centstore.svg) - ![COSTCO WHOLESALE](https://rs.trumpia.com/images/roll_logo/logo_Costco.svg) - ![FEMA](https://rs.trumpia.com/images/roll_logo/logo_FEMA.svg) - ![7 ELEVEN](https://rs.trumpia.com/images/roll_logo/logo_7Eleven.svg) - ![GM](https://rs.trumpia.com/images/roll_logo/gm.svg) - ![Toyota](https://rs.trumpia.com/images/roll_logo/toyota.svg) - ![Ford](https://rs.trumpia.com/images/roll_logo/ford.svg) - ![LG](https://rs.trumpia.com/images/roll_logo/LG.svg) - ![McDonalds](https://rs.trumpia.com/images/roll_logo/McDonalds.svg) - ![Hyatt](https://rs.trumpia.com/images/roll_logo/Hyatt.svg) - ![BaltimoreRavens](https://rs.trumpia.com/images/roll_logo/logo_BaltimoreRavens.svg) - ![Texas AnM University](https://rs.trumpia.com/images/roll_logo/TexasAnMUniversity.svg) - ![OMNI HOTELS & RESORTS](https://rs.trumpia.com/images/roll_logo/logo_omnihotel.svg) - ![NJ](https://rs.trumpia.com/images/roll_logo/logo_njstate.svg) - ![State of New York](https://rs.trumpia.com/images/roll_logo/StateofNewYork.svg) - ![JPM organ Chase](https://rs.trumpia.com/images/roll_logo/JPMorganChase.svg) - ![US Air Force](https://rs.trumpia.com/images/roll_logo/USAirForce.svg) - ![US Navy](https://rs.trumpia.com/images/roll_logo/USNavy.svg) - ![ICBC](https://rs.trumpia.com/images/roll_logo/ICBC.svg) ![](https://rs.trumpia.com/images/common/popupImg.png) ## What is a Landline Texting Service? We've all been there. You call a business for a simple question like how to return a product, only to be put on hold. Trumpia's landline texting service feature helps solve this issue by enabling your business's existing landline or toll-free number to send and receive text messages. This way, people can get immediate interaction without interrupting their busy day.One of the worst feelings any customer can ever experience is to be put on hold by a business you are just asking a simple question to. Whether it is long wait times, inconsistent customer service hours, or more, it can be an extremely frustrating process. This is why you probably need Trumpia's landline texting service. Landline texting is a feature that allows you to text enable your pre-existing business number so that you can start sending and receiving messages. This is a great way to help answer quick questions via text message rather than having to schedule a phone call each time. ### Is Landline Text Messaging Effective? Text landline for businesses can bring a substantial ROI due to the popularity and power of the channel. Here are some statistics that every business should know about [SMS Marketing](https://www.trumpia.com/sms-marketing): ![Landline texting lets you use your existing phone number to text](https://rs.trumpia.com/images/doorway/ex2.png) - _89%_ consumers say they want to text to communicate with a business, but only _only 48%_ of businesses are equipped to do this. - _Over 60%_ of consumers would rather text than call when given the option for customer service. - _81%_ of customers get frustrated when a business puts them on hold during a call to customer service. - _68%_ of consumers say that the option to text a company would be convenient. ## Benefits of Text to Landline - ### Use the Same Number Instead of requiring separate numbers for "text us" and "call us," companies can provide one general "contact us" number that is text-enabled. This can be included on business cards, advertising, your website, and everywhere else you publish your number. Customers can use the same number for an initial text, and then follow up with a voice call later if they want to seek more details or resolve a customer service issue. - ### Have Multiple Conversations When you're in a voice-to-voice conversation, that interaction commands all of your attention. But when texting is involved, it's much easier to multitask and have several conversations taking place at once. This means organization could be helping or interacting with several customers, members, or employees at the same time. - ### More Convenient for Customers Customers can communicate with your business at their convenience. They don't have to set aside time for a phone call or worry about being placed on hold. They can even send messages outside of business hours. - ### Catch Missed Messages 58 percent of people say that they have responded to a missed phone call from a business with a SMS/MMS text message. Unfortunately, most of those businesses were not set up to handle text conversations. Don't let this be your business. - ### Streamline Operations Nobody wants to use their personal mobile phone number to text for business. It risks cluttering up your personal phone's text inbox, and can be annoying when away from work. ## Commonly Asked Questions About Landline Text Messaging Can I use my existing landline? Yes! This is one of the major benefits of landline texting. Is there any additional setup? No. All you need to do is register your phone number with us, and you're good to go. Do I have to create a new phone number? It depends. If you already have a pre-existing landline number, you can simply request to text enable that number. Otherwise, we do provide a phone number whenever you sign up to use SMS text. How can I get a new number? Most SMS software work by text-enabling an existing landline phone number. This means you need to first get a phone number from a separate provider. Alternatively, Trumpia is able to provide a 10-digit number for you to use for texting, but it would not be voice enabled. What are the drawbacks of Landline Texting? Currently, wireless carriers have not provisioned landline numbers to send [mass text messages](https://www.trumpia.com/product/core-features/mass-texting). In fact, their throughput can be as slow as 1 message per second. This means if I need to send out a promotion to 1,000 customers, it would take 1,000 seconds to send them all. So for certain use cases such as mass marketing, landline texting may not be the best option. Ask Us A Question Or Call Us at 1-888-707-3030 First Name\* Last Name\* Email\* Phone Number\* Organization Name What can we help you with? Promo Code Search Keyword Lead Type - Subject Referer Support UID Google Cookie Info Button Clicked From Searched From UTM Source UTM Medium UTM Content UTM Term Campaign ID Keyword ID AD Group ID Match Type Network Device GCLID MSCLKID Partnerstack Customer Key Partnerstack Lead Key Partnerstack Partner Key | | | | --- | --- | | | | ![](https://bat.bing.com/action/0?ti=5660485&tm=gtm002&Ver=2&mid=798a4469-a55f-43a8-a2c0-99865c25dfbc&bo=1&sid=d1281900ff9e11ef94eed16e1c7e6182&vid=d12899d0ff9e11ef87df5def5ee96817&vids=1&msclkid=N&pi=918639831&lg=en-US&sw=1280&sh=1024&sc=24&tl=Landline%20Texting%20Service%20%7C%20Benefits%20Of%20Text%20To%20Landline&kw=landline%20texting%20service&p=https%3A%2F%2Fwww.trumpia.com%2Fproduct%2Fcore-features%2Flandline-texting&r=<=383&evt=pageLoad&sv=1&cdb=AQAQ&rn=363116) ## SMS Marketing Solutions - Home - SMS Marketing for Shopify # SMS Marketing for Shopify ![](https://rs.trumpia.com/images/common/popupImg_shopify.png) ![](https://rs.trumpia.com/images/common/popupImg_shopify.png) Whether you have an online business or a retail store, there is no better money-making tool than Personalized Customer Journeys, powered by both text and email. Trumpia for Shopify can dramatically increase your qualified leads, improve online reviews, and convert more shoppers into paying customers. ![trumpia for shopify background img](https://rs.trumpia.com/images/shopify/shopify_bg01.png)![trumpia for shopify background img](https://rs.trumpia.com/images/shopify/m_shopify_bg01.png) ## Beyond Basics Trumpia starts with popular marketing features like cart recovery, order confirmations, mass texting, email marketing, 2-way texting, and text keywords. Now take the next step - make these an integral part of your automated customer engagement using our 7-Step Customer Journeys. ![trumpia for shopify background img](https://rs.trumpia.com/images/shopify/shopify_bg02.svg) ## What is an Automated Customer Journey? A customer journey is a series of touchpoints (like perfectly timed relevant messages) throughout your lifelong relationship with customers. This includes automated signup, engaged conversations, personalized offers, paid conversions, and customer feedback & reviews. Now imagine automating this journey so every customer feels special without you having to lift a finger. That’s the power of our automated customer journey builder called Trumpia Workbench, which comes with a free-form omnidirectional user interface, unlike other highly restrictive workflows that only move in a single direction. ### Trumpia offers the industry’s most intelligent customer engagement automation, powering your 7-Step Journeys to personalize each customer experience: - Get contacts to opt in - Ask questions and capture responses - Nurture them based on captured interests - Convert them with targeted offers - Respond to inquiries with automated branching - Send surveys automatically - Get better reviews, which lead to more sales ![trumpia for shopify background img](https://rs.trumpia.com/images/product/7step_journey.svg) ## Accolades Forbes Advisor named Trumpia the top SMS marketing software on the market. Trumpia is a well-known marketing automation company with A-list clients such as Jamba Juice, Chick-fil-A and Omni Hotels & Resorts. We picked it as the best service for marketing campaigns because its standard plan offers robust automation and targeting features such as drip campaigns, dynamic targeting, link tracking, and data capture. Its advanced plans include more intricate marketing features such as auto campaigns, conditioned drip campaigns, real-time targeting, and behavior tracking. ![Forbes](https://rs.trumpia.com/images/why_trumpia/forbes.svg) - ![Capterra](https://rs.trumpia.com/images/main/capterra.svg) - ![G2](https://rs.trumpia.com/images/main/g2.svg) - ![Software Advice](https://rs.trumpia.com/images/main/software_advice.svg) - ![High Performer spring 2024](https://rs.trumpia.com/images/main/g2_highperformer.svg) - ![Best Est. ROI spring 2024](https://rs.trumpia.com/images/main/g2_bestroi.svg) - ![Easiest Setup small business spring 2024](https://rs.trumpia.com/images/main/g2_easiestsetup.svg) - ![Fastest Implementation small business spring 2024](https://rs.trumpia.com/images/main/g2_fastestimplementation.svg) - ![Best Meets Requirements small business spring 2024](https://rs.trumpia.com/images/main/g2_bestmeetsrequirements.svg) - ![Users Love Us](https://rs.trumpia.com/images/main/g2_usersloveus.svg) ## Get Measurable Results While texting has a sky-high 98% open rate, you will be so much more successful with our personalized 7-step journeys. You will see tangible ROI with both marketing and non-marketing projects. ![Text messages have higher read and response rates than any other messaging channel](https://rs.trumpia.com/images/main/img_get_measurable_results.webp) ![Text messages have higher read and response rates than any other messaging channel](https://rs.trumpia.com/images/main/img_get_measurable_results.webp) - **22%** Revenue Growth - **7.5x** Response Rate Boost - **45%** Response Rate - **70%** Of Businesses Plan To Increase SMS ## Why Trumpia? ![Image of a businessman working on a laptop](https://rs.trumpia.com/images/shopify/img01.svg) ### The Most Advanced Workflow Automation ![Image of a businessman working on a laptop](https://rs.trumpia.com/images/shopify/img01.svg) Not all drag-and-drop user interfaces are alike. Our free-form omnidirectional user interface allows the placement of tiles and flows anywhere (including recursive logic flows). As a result, Trumpia Workbench can handle more varieties of sophisticated customer journeys. Our omnidirectional branching makes all the difference over other restrictive unidirectional and binary branching. ![Image of a businessman working on a laptop](https://rs.trumpia.com/images/shopify/img02.svg) ### Prebuilt Applications ![Image of a businessman working on a laptop](https://rs.trumpia.com/images/shopify/img02.svg) Using Workbench’s ability to customize workflows, we have built numerous pre-built applications so that you can use them as your starting point to build or modify almost any workflow. ![Image of a businessman working on a laptop](https://rs.trumpia.com/images/shopify/img03.svg) ### Intelligent Targeting ![Image of a businessman working on a laptop](https://rs.trumpia.com/images/shopify/img03.svg) Use our Smart Targeting to drive more revenue via personalized offers. Our system can automatically learn about your subscribers, so you only send highly relevant messages. Our targeting works in real-time while customers are still responding to our questions. This reduces opt-outs, leading to longer journeys and more purchases. ![Image of a businessman working on a laptop](https://rs.trumpia.com/images/shopify/img04.svg) ### Consolidated Inbox ![Image of a businessman working on a laptop](https://rs.trumpia.com/images/shopify/img04.svg) Many platforms have two-way messaging, but it is often restricted to the back-and-forth of a two-way conversation. With our Consolidated Inbox, you capture the entire history of conversations, from keyword opt-ins, automated messaging, two-way messaging, survey responses, and mass messaging. You can even filter which types of messages you want to see. ![Image of a businessman working on a laptop](https://rs.trumpia.com/images/shopify/img05.svg) ### Fully Customizable Applications ![Image of a businessman working on a laptop](https://rs.trumpia.com/images/shopify/img05.svg) Completely tailor your customers’ experience throughout their journey. Don’t be limited by the pre-set features of ordinary one-size-fits-all platforms. A truly customizable platform like Trumpia ensures you get the best possible results. ![Image of a businessman working on a laptop](https://rs.trumpia.com/images/shopify/img06.svg) ### Review Management ![Image of a businessman working on a laptop](https://rs.trumpia.com/images/shopify/img06.svg) Get more favorable online reviews with surveys that automatically lead happy customers to leave reviews and escalate unhappy ones. When your satisfied customers rate you highly on Google or your site, you’ll get more leads. ![Image of a businessman working on a laptop](https://rs.trumpia.com/images/shopify/img07.svg) ### AI-powered Messaging ![Image of a businessman working on a laptop](https://rs.trumpia.com/images/shopify/img07.svg) Our platform harnesses the power of AI to make your messaging more powerful and creative. For example, if you give us the subject and tone of the message, our AI Composer will come back with several creative options to choose from. ![Image of a businessman working on a laptop](https://rs.trumpia.com/images/shopify/img08.svg) ### Texting and Email from One Platform ![Image of a businessman working on a laptop](https://rs.trumpia.com/images/shopify/img08.svg) Our coordinated SMS, MMS, and email ensure that their multi-channel journeys are consolidated and orchestrated. Don't ask the same question across different channels, and responses are captured and updated in real-time to be used in other campaigns. ![Image of a businessman working on a laptop](https://rs.trumpia.com/images/shopify/img09.svg) ### Enterprise Tools ![Image of a businessman working on a laptop](https://rs.trumpia.com/images/shopify/img09.svg) Trumpia is trusted by many Fortune 500 companies. Our enterprise features include data sets, access control, two-factor authentication, API, and integrations with Zapier, Typeform, Shopify, and Salesforce. ![Image of a businessman working on a laptop](https://rs.trumpia.com/images/shopify/img10.svg) ### Best-in-Class Service ![Image of a businessman working on a laptop](https://rs.trumpia.com/images/shopify/img10.svg) We offer 365-day support, a 9-minute average response time, dedicated account managers, compliance consultations, expert onboarding, and custom development. Support levels vary depending on your plans. ## FAQs Why should I choose Trumpia? There’s a reason why Forbes picked us as the #1 SMS marketing software. Trumpia comes with features and services you can't find anywhere else, like a free-form omnidirectional automated workflow builder, reputation management, 7-step customer journeys, AI-powered composing, multichannel messaging, 365-day live support, and dedicated account management. How are messaging credits used? Credits are used for each text message sent or received. Longer messages may use more credits. One credit is 160 characters or less in length. Can I attach videos, pictures, and GIFs to my text messages? Yes, that is considered an MMS message. MMS messages cost 3 messaging credits compared to 1 messaging credit for a standard SMS message. How soon can we start sending messages once we pay? The number provisioning process varies by the type of number and must be completed before you can start sending messages. The TFN (Toll-free Number) provisioning process usually takes between 2 and 5 days. 10DLC numbers take 10 days on average to be provisioned. Shortcodes take longer to provision, typically between 4 and 6 weeks. What happens if I run out of credits? You can purchase credit buckets a la carte from your account or you can call us to purchase them as well. What type of number will I be receiving with my account? All Trumpia accounts are given a toll-free number free of charge. 10DLCs (10-digit long codes) and dedicated short codes can also be provisioned for an additional fee(s). Can I use my current number for texting? Absolutely. We can text-enable existing landline numbers. It typically takes around 10 business days to get the number provisioned. I'm a small business that wants to grow. Can Trumpia help? Absolutely. The same features and tools that help Fortune 500s have been used by our small business partners to great success. Connect with us today and we can customize a plan to fit your needs. | | | | --- | --- | | | | ![](https://bat.bing.com/action/0?ti=5660485&tm=gtm002&Ver=2&mid=b23c1311-e7ce-448a-83e5-c85b0e5ad68c&bo=1&sid=d5fbadd0ff9e11ef9192f9fd2771de68&vid=d5fc1880ff9e11ef80ee55855ea5b113&vids=1&msclkid=N&pi=918639831&lg=en-US&sw=1280&sh=1024&sc=24&tl=SMS%20Marketing%20App%20For%20Shopify%20%7C%20Personalize%20Your%20Customer%20Journey&kw=sms%20marketing%20for%20shopify&p=https%3A%2F%2Fwww.trumpia.com%2Fshopify%2Fsms-marketing-for-shopify&r=<=542&evt=pageLoad&sv=1&cdb=AQAQ&rn=799816) ## Political Campaign Texting - Solutions - Use Cases # Text Messaging for Political Campaigns [Sign Up Free](https://responsive.trumpia.com/account/signup) [Book Demo](https://www.trumpia.com/solutions/use-cases/political-campaigns#) ![](https://rs.trumpia.com/images/common/popupImg.png) ![NJ](https://rs.trumpia.com/images/doorway/logos/stateofnj_logo.png)![CITY OF CLEVELAND OHIO](https://rs.trumpia.com/images/doorway/logos/cityofcleveland_logo.png)![THE WHITE HOUSE WASHINGTON](https://rs.trumpia.com/images/doorway/logos/whitehouse_logo.png)![NEW YORK STATE](https://rs.trumpia.com/images/doorway/logos/nygov_logo.png)![COLORADO 7th Congressional District](https://rs.trumpia.com/images/doorway/logos/7th%20congressional%20district.png)![SEAL OF THE HOUSE OF REPRESENTATIVES OF PENNSYLVANIA](https://rs.trumpia.com/images/doorway/logos/pennsylvaniahouseofreps_logo.png)![CA.GOV](https://rs.trumpia.com/images/doorway/logos/ca.gov_logo.png)![THE COUNTY OF FRESNO](https://rs.trumpia.com/images/doorway/logos/countyoffresno_logo.png) ![](https://rs.trumpia.com/images/common/popupImg.png) ## Texting for Political Campaigns Whether it's for a single office or a nationwide campaign, organizers are turning to a new way to communicate with supporters: text messaging. _Text messaging for political campaigns_ has been proven to be the most reliable and direct channel for reaching your base, as 98% of text messages are read. With Trumpia, political campaigns can use the power of [SMS marketing](https://www.trumpia.com/sms-marketing) and couple it with our industry leading automation, allowing them to boost voter engagement, automatically drive up contributions, and help get out the vote. ### How to Use Text Messaging for Political Campaigns - ### ![Ballot Icon](https://rs.trumpia.com/images/icon/icoSub33.svg)Send Voting Reminders Whether it's the week before voter registration ends or the day before Election day, texting is perfect for sending reminders to voters. With us, you can schedule these messages to go out at the right time, or even integrate with the scheduling system you're already using to send out these important notices automatically. ### ![Warning Icon](https://rs.trumpia.com/images/icon/icoSub83.svg)Send Event Alerts and Announcements When you're having a rally, demonstration, or a voter drive, texting is the best way to get the word out quickly. Trumpia lets you even send [MMS pictures](https://www.trumpia.com/product/omni-channel/mms-messaging) or links with more information, and automatically track who clicks it or not. That way, you can see who showed interest and automatically follow up or send event reminders to boost attendance. - ### ![SMS for unions icon](https://rs.trumpia.com/images/icon/icoSub84.svg)Organize Volunteers When you're doing work in the field, your volunteers will be scattered around with little access to email. This makes texting great for reaching them wherever they are with important notices like schedule or assignment changes. ### ![Growth icon](https://rs.trumpia.com/images/icon/icoSub09.svg)Boost Voter Engagement Engaging with your base is crucial and text messaging for political campaigns makes it easy. With a [text keyword](https://www.trumpia.com/product/core-features/text-keywords) you can capture constituents' phone numbers when they text it in. Then learn more about them using our Data Capture tool. This way, you can send only relevant messages about the issues that are important to them. - ### ![Increase revenue with sms messages](https://rs.trumpia.com/images/icon/icoSub119.svg)Boost Donations Campaigns are always in need of raising funds. Instead of relying on a single channel like email to get donations, Trumpia gives your campaign an [omni-channel](https://www.trumpia.com/product/omni-channel) approach to increase exposure. Send text messages, emails, and even pre-recorded voice messages to your supporters, all from our platform. You can even include links in your messages that lead to your donation pages, and then automated follow ups like a thank you message to those who click it, and a fundraising deadline reminder to those who don't. ### ![SMS messages icon](https://rs.trumpia.com/images/icon/icoSub07.svg)Organize Your Political Campaign With SMS Of course, your team is extremely busy on the campaign trail. But with our [Automated Workflows](https://www.trumpia.com/industry_solutions/automated-text-message-workflows-for-political-campaigns), you can automate many of the chores described above. Take for example recruiting volunteers to canvas for you. With Trumpia, you can automatically screen them, find out which county they live in, what types of volunteer activities they would like to do, and much more. Then, you can automatically place them with a local office based on how they responded. ## What Clients are Saying About Trumpia - ![the ymca](https://rs.trumpia.com/images/doorway/logos/ymca_logo02.png) "All in all, Trumpia has been really effective. One of the best features that Trumpia offers is their one-on-one contact between a designated Trumpia representative and our organization. This has been immensely helpful whenever I have random questions or inquiries about the system. Trumpia also offers several blogs and articles that have provided me with ideas and suggestions that enhance our campaigns." \- Megan Streeter, Data Specialist at YMCA Ask Us A Question Or Call Us at 1-888-707-3030 First Name\* Last Name\* Email\* Phone Number\* Organization Name What can we help you with? Promo Code Search Keyword Lead Type - Subject Referer Support UID Google Cookie Info Button Clicked From Searched From UTM Source UTM Medium UTM Content UTM Term Campaign ID Keyword ID AD Group ID Match Type Network Device GCLID MSCLKID Partnerstack Customer Key Partnerstack Lead Key Partnerstack Partner Key | | | | --- | --- | | | | ## Text Marketing Solutions - Solutions - Use Cases # Text Marketing for Banks & Financial Services [Sign Up Free](https://responsive.trumpia.com/account/signup) [Book Demo](https://www.trumpia.com/solutions/use-cases/financial-services#) ![](https://rs.trumpia.com/images/common/popupImg.png) ![PRIORITY PAYMENT SYSTEMS](https://rs.trumpia.com/images/doorway/logos/prioritypayment_logo.svg)![Wallick & Volk](https://rs.trumpia.com/images/doorway/logos/wallickvolk_logo.svg)![CASHMONEY](https://rs.trumpia.com/images/doorway/logos/cashmoney_logo.svg)![gravity lending](https://rs.trumpia.com/images/doorway/logos/gravitylending_logo.svg)![easypay finance](https://rs.trumpia.com/images/doorway/logos/easypay_logo.svg)![WARRIOR TRADING](https://rs.trumpia.com/images/doorway/logos/warriortrading_logo.svg)![newamerican FUNDING](https://rs.trumpia.com/images/doorway/logos/newamericanfunding_logo.svg)![MFG MOORE'S FINANCIAL GROUP](https://rs.trumpia.com/images/doorway/logos/mooresfinancial_logo.svg) ![](https://rs.trumpia.com/images/common/popupImg.png) ## Texting For Financial Services When a customer's money is on the line, speed and clear communication are key. That's why more and more banks and financial institutions are turning to [text message automation](https://www.trumpia.com/) to communicate with their customers. _Texting for banks and financial services_ is an effective way to reach customers wherever they are and send them fraud alerts in real time. Whether it's notifying customers of overdrafts, stolen credit cards, late fee reminders, or reporting suspicious activity, text messaging gives the financial service industry an invaluable tool to communicate with their customers. ### How Text Marketing for Banks & Financial Services Can Help - ![Image of Two-factor authentication protecting login information](https://rs.trumpia.com/images/doorway/img_tp_card08.png) ### Tighten Your Financial Security With SMS With so many large cyber attacks happening, the trust you have from your customers is paramount to their loyalty. Luckily, texting is the perfect way to build trust and prevent fraud. SMS is perfect for two-factor authentication, allowing you to add another layer of security to your account creation and authentication process. It can help reduce identity theft by giving customers a one-time-use pass code that can be emailed or texted directly to them. As an added layer of security, members can get a fraud alert on their phone if suspicious activity is detected in their accounts. - ![Iphone text conversation of a consumer reaching out to customer service via SMS messages](https://rs.trumpia.com/images/doorway/img_tp_card07.png) ### Provide Better Customer Service With Texting The problem with telephones is not only can calls take ages, but your reps can only handle one customer at a time! Texting strikes the perfect balance between being more casual than a phone call, while being more attention grabbing and getting 750% more responses than email, all while being 60 times faster to carry out customer service. Reps can also handle multiple text conversations at the same time from the comfort of their computer.64% of consumers prefer texting over talking on the phone. That's why landline texting is a game changer, giving you the power to text-enable the same business phone number that your customers already call into. Instead of placing your members on hold every time they call in, your service reps can reply to text inquiries right from our platform's web-based inbox, saving time and allowing them to help more customers at once and still provide personalized, one-on-one service. - ![Workflow shows text messages being triggered by a subscriber's actions](https://rs.trumpia.com/images/doorway/img_tp_card02.png) ### Harness the Power of SMS Automation An intelligent SMS solution like Trumpia can send automatic reminders while you move them through things like the loan application process or retirement planning, or follow up with members who have incomplete applications with our powerful click through and site tracking functionality. And with SMS integration with your internal systems, plug powerful [SMS APIs](https://www.trumpia.com/api/sms-api-overview) like Trumpia's into your existing systems and take advantage of the most powerful communication channel: SMS. - ![Image of various messages being targeted](https://rs.trumpia.com/images/doorway/img_tp_card03.svg) ### Tailor Your Notices With SMS Text Messaging Do more than send a mass blast to everyone on your list. With our Smart Targeting, easily send the right message to the right recipient at the right time, every time. This lets you filter your customer database by specific criteria, allowing you to send targeted messages to members who have been with you for over a year, or send loan offers to members that you know are looking to buy their first home. SMS messaging for banks is perfect for sending messages that will get customers attention, as 90% of SMS messages are read within 3 minutes. This means you will free up your staff from having to call customers to remind them of their past due balances, and your revenue will see a dramatic tick upward. - ![Katch company logo](https://rs.trumpia.com/images/doorway/img_tp_card09.png) ### Texting for Financial Services in Action [Katch](https://www.trumpia.com/resources/case-studies/katch) is an award winning software company, best known for enabling brands to engage and monetize visitors to their website. Katch would also handle messaging for their largest clients, including one massive insurance company. Due to the sheer volume of messages, they found they were using a disproportionate amount of their time messaging and updating their databases, leading to low response rates. Katch wanted to see how manual texting would work out for them and their clients. After experiencing positive results, they decided to apply Trumpia's automation tools to this system. This gave them a much faster turnaround, and allowed them to target their messages to the right customers at the right time, with no manual intervention. ## What Clients Are Saying About SMS For Financial Services - ![katch](https://rs.trumpia.com/images/doorway/logos/katch-logo.png) "Trumpia's Auto Campaigns are far more efficient, especially since there is currently only one team member here who's in charge of the platform. It also makes the time in which we re-market to the individual instant, rather than waiting a full day to re-market in a bulk send." \- Adrian Nam, Senior Marketing Manager at Katch, LLC See What Makes Trumpia Different [Download Handout](https://www.trumpia.com/) Ask Us A Question Or Call Us at 1-888-707-3030 First Name\* Last Name\* Email\* Phone Number\* Organization Name What can we help you with? Promo Code Search Keyword Lead Type - Subject Referer Support UID Google Cookie Info Button Clicked From Searched From UTM Source UTM Medium UTM Content UTM Term Campaign ID Keyword ID AD Group ID Match Type Network Device GCLID MSCLKID Partnerstack Customer Key Partnerstack Lead Key Partnerstack Partner Key | | | | --- | --- | | | | ![](https://bat.bing.com/action/0?ti=5660485&tm=gtm002&Ver=2&mid=03deeba8-46ee-4652-b4ad-e56fecd63d7a&bo=1&sid=d6584a10ff9e11ef855189da257dce93&vid=d6586ae0ff9e11efae202f24cf1db853&vids=1&msclkid=N&pi=918639831&lg=en-US&sw=1280&sh=1024&sc=24&tl=Text%20Messaging%20for%20Banks%20%7C%20SMS%20for%20Financial%20Services&p=https%3A%2F%2Fwww.trumpia.com%2Fsolutions%2Fuse-cases%2Ffinancial-services&r=<=726&evt=pageLoad&sv=1&cdb=AQAQ&rn=358305) ## Douglas J Case Study - Resources - Case Studies # Case Study: ## Douglas J Aveda Institute - ![99cent store](https://rs.trumpia.com/images/roll_logo/99centstore.svg) - ![COSTCO WHOLESALE](https://rs.trumpia.com/images/roll_logo/logo_Costco.svg) - ![FEMA](https://rs.trumpia.com/images/roll_logo/logo_FEMA.svg) - ![7 ELEVEN](https://rs.trumpia.com/images/roll_logo/logo_7Eleven.svg) - ![GM](https://rs.trumpia.com/images/roll_logo/gm.svg) - ![Toyota](https://rs.trumpia.com/images/roll_logo/toyota.svg) - ![Ford](https://rs.trumpia.com/images/roll_logo/ford.svg) - ![LG](https://rs.trumpia.com/images/roll_logo/LG.svg) - ![McDonalds](https://rs.trumpia.com/images/roll_logo/McDonalds.svg) - ![Hyatt](https://rs.trumpia.com/images/roll_logo/Hyatt.svg) - ![BaltimoreRavens](https://rs.trumpia.com/images/roll_logo/logo_BaltimoreRavens.svg) - ![Texas AnM University](https://rs.trumpia.com/images/roll_logo/TexasAnMUniversity.svg) - ![OMNI HOTELS & RESORTS](https://rs.trumpia.com/images/roll_logo/logo_omnihotel.svg) - ![NJ](https://rs.trumpia.com/images/roll_logo/logo_njstate.svg) - ![State of New York](https://rs.trumpia.com/images/roll_logo/StateofNewYork.svg) - ![JPM organ Chase](https://rs.trumpia.com/images/roll_logo/JPMorganChase.svg) - ![US Air Force](https://rs.trumpia.com/images/roll_logo/USAirForce.svg) - ![US Navy](https://rs.trumpia.com/images/roll_logo/USNavy.svg) - ![ICBC](https://rs.trumpia.com/images/roll_logo/ICBC.svg) - ![99cent store](https://rs.trumpia.com/images/roll_logo/99centstore.svg) - ![COSTCO WHOLESALE](https://rs.trumpia.com/images/roll_logo/logo_Costco.svg) - ![FEMA](https://rs.trumpia.com/images/roll_logo/logo_FEMA.svg) - ![7 ELEVEN](https://rs.trumpia.com/images/roll_logo/logo_7Eleven.svg) - ![GM](https://rs.trumpia.com/images/roll_logo/gm.svg) - ![Toyota](https://rs.trumpia.com/images/roll_logo/toyota.svg) - ![Ford](https://rs.trumpia.com/images/roll_logo/ford.svg) - ![LG](https://rs.trumpia.com/images/roll_logo/LG.svg) - ![McDonalds](https://rs.trumpia.com/images/roll_logo/McDonalds.svg) - ![Hyatt](https://rs.trumpia.com/images/roll_logo/Hyatt.svg) - ![BaltimoreRavens](https://rs.trumpia.com/images/roll_logo/logo_BaltimoreRavens.svg) - ![Texas AnM University](https://rs.trumpia.com/images/roll_logo/TexasAnMUniversity.svg) - ![OMNI HOTELS & RESORTS](https://rs.trumpia.com/images/roll_logo/logo_omnihotel.svg) - ![NJ](https://rs.trumpia.com/images/roll_logo/logo_njstate.svg) - ![State of New York](https://rs.trumpia.com/images/roll_logo/StateofNewYork.svg) - ![JPM organ Chase](https://rs.trumpia.com/images/roll_logo/JPMorganChase.svg) - ![US Air Force](https://rs.trumpia.com/images/roll_logo/USAirForce.svg) - ![US Navy](https://rs.trumpia.com/images/roll_logo/USNavy.svg) - ![ICBC](https://rs.trumpia.com/images/roll_logo/ICBC.svg) ## Douglas J sort customers by location to send more relevant promotions. _Douglas J_ is an award-winning salon/spa franchise that offers premium services across the Midwest. And with six Aveda Institutes in addition to their four salons/spas, Douglas J used Trumpia to sort their customers by location and effectively send more relevant texts. Read the Full Case Study First Name\* Last Name\* Email\* Phone Number\* Promo Code Search Keyword Lead Type - Subject Referer Support UID Google Cookie Info Button Clicked From Searched From UTM Source UTM Medium UTM Content UTM Term Campaign ID Keyword ID AD Group ID Match Type Network Device GCLID MSCLKID Partnerstack Customer Key Partnerstack Lead Key Partnerstack Partner Key ### The Challenge With a marketing strategy that consists of sending texts to over 300 customers a day, Douglas J needed a messaging software that was capable of scaling to that large number of recipients. On top of that, their multiple locations made it critical that they find a way to organize customers into groups so they weren't sent messages that didn't pertain to them. "We have 6 cosmetology schools and 4 salons, so being able to sort contacts and schedule messages has been huge. We send at least 1 new promotion a week, and each week I pull a report to see how many codes have been used," **Ember Osborn,** the Director of Marketing for Douglas J ![](https://rs.trumpia.com/images/study/caselogo24.png) ### Our Solution With Trumpia, Douglas J found a system that first and foremost lets them text a large number of customers at once. By creating and posting mobile keywords on their marketing collateral and notifying customers as they checked out, they were able to efficiently collect phone numbers for their database. **Fill out the form to view the full case study!** Ask Us A Question Or Call Us at 1-888-707-3030 First Name\* Last Name\* Email\* Phone Number\* Organization Name What can we help you with? Promo Code Search Keyword Lead Type - Subject Referer Support UID Google Cookie Info Button Clicked From Searched From UTM Source UTM Medium UTM Content UTM Term Campaign ID Keyword ID AD Group ID Match Type Network Device GCLID MSCLKID Partnerstack Customer Key Partnerstack Lead Key Partnerstack Partner Key ## Text Marketing Solutions - Solutions - Use Cases # Text Marketing For Car Dealerships [Sign Up Free](https://responsive.trumpia.com/account/signup) [Book Demo](https://www.trumpia.com/solutions/use-cases/auto-dealerships#) ![](https://rs.trumpia.com/images/common/popupImg.png) - ![99cent store](https://rs.trumpia.com/images/roll_logo/99centstore.svg) - ![COSTCO WHOLESALE](https://rs.trumpia.com/images/roll_logo/logo_Costco.svg) - ![FEMA](https://rs.trumpia.com/images/roll_logo/logo_FEMA.svg) - ![7 ELEVEN](https://rs.trumpia.com/images/roll_logo/logo_7Eleven.svg) - ![GM](https://rs.trumpia.com/images/roll_logo/gm.svg) - ![Toyota](https://rs.trumpia.com/images/roll_logo/toyota.svg) - ![Ford](https://rs.trumpia.com/images/roll_logo/ford.svg) - ![LG](https://rs.trumpia.com/images/roll_logo/LG.svg) - ![McDonalds](https://rs.trumpia.com/images/roll_logo/McDonalds.svg) - ![Hyatt](https://rs.trumpia.com/images/roll_logo/Hyatt.svg) - ![BaltimoreRavens](https://rs.trumpia.com/images/roll_logo/logo_BaltimoreRavens.svg) - ![Texas AnM University](https://rs.trumpia.com/images/roll_logo/TexasAnMUniversity.svg) - ![OMNI HOTELS & RESORTS](https://rs.trumpia.com/images/roll_logo/logo_omnihotel.svg) - ![NJ](https://rs.trumpia.com/images/roll_logo/logo_njstate.svg) - ![State of New York](https://rs.trumpia.com/images/roll_logo/StateofNewYork.svg) - ![JPM organ Chase](https://rs.trumpia.com/images/roll_logo/JPMorganChase.svg) - ![US Air Force](https://rs.trumpia.com/images/roll_logo/USAirForce.svg) - ![US Navy](https://rs.trumpia.com/images/roll_logo/USNavy.svg) - ![ICBC](https://rs.trumpia.com/images/roll_logo/ICBC.svg) - ![99cent store](https://rs.trumpia.com/images/roll_logo/99centstore.svg) - ![COSTCO WHOLESALE](https://rs.trumpia.com/images/roll_logo/logo_Costco.svg) - ![FEMA](https://rs.trumpia.com/images/roll_logo/logo_FEMA.svg) - ![7 ELEVEN](https://rs.trumpia.com/images/roll_logo/logo_7Eleven.svg) - ![GM](https://rs.trumpia.com/images/roll_logo/gm.svg) - ![Toyota](https://rs.trumpia.com/images/roll_logo/toyota.svg) - ![Ford](https://rs.trumpia.com/images/roll_logo/ford.svg) - ![LG](https://rs.trumpia.com/images/roll_logo/LG.svg) - ![McDonalds](https://rs.trumpia.com/images/roll_logo/McDonalds.svg) - ![Hyatt](https://rs.trumpia.com/images/roll_logo/Hyatt.svg) - ![BaltimoreRavens](https://rs.trumpia.com/images/roll_logo/logo_BaltimoreRavens.svg) - ![Texas AnM University](https://rs.trumpia.com/images/roll_logo/TexasAnMUniversity.svg) - ![OMNI HOTELS & RESORTS](https://rs.trumpia.com/images/roll_logo/logo_omnihotel.svg) - ![NJ](https://rs.trumpia.com/images/roll_logo/logo_njstate.svg) - ![State of New York](https://rs.trumpia.com/images/roll_logo/StateofNewYork.svg) - ![JPM organ Chase](https://rs.trumpia.com/images/roll_logo/JPMorganChase.svg) - ![US Air Force](https://rs.trumpia.com/images/roll_logo/USAirForce.svg) - ![US Navy](https://rs.trumpia.com/images/roll_logo/USNavy.svg) - ![ICBC](https://rs.trumpia.com/images/roll_logo/ICBC.svg) ![](https://rs.trumpia.com/images/common/popupImg.png) Car dealerships have always faced the same problem; getting enough interested buyers on the lot or browsing their online offers. Email, postcards, and phone calls don't work, and radio ads are costly and ineffective. That's where SMS comes in. Text marketing for car dealerships is the cost-effective way to reach potential customers. It enables businesses to use the [power of texting](https://www.trumpia.com/resources/forbes) to close more sales, boost customer service, and ultimately generate more repeat business. ## Sell More Cars With Text Marketing for Car Dealerships ![](https://rs.trumpia.com/images/doorway/car_phone.png) Getting the message out about new models or an upcoming sale can be a tall order. Luckily, Trumpia allows you to better advertise to customers. Text marketing for car dealerships get you 7.5x more responses than email. So your hot leads won't be going cold! Got a big holiday sale coming? Labor day blowout? [SMS marketing](https://www.trumpia.com/sms-marketing) is the best way to get the word out about your new car sales. It can also help you move stock quickly. Bulk SMS marketing for car dealerships allows you to message customers who are interested in the latest models or to get buyers to show up to your auto dealership. All of this means you get cost effective advertising to customers that are most likely to convert and close more sales! ### Engage Customers With SMS [Landline Texting](https://www.trumpia.com/product/core-features/landline-texting) for auto dealerships, send and receive text messages using the phone number you already operate and advertise. This way, you can text with customers without exposing your personal number. This lets your salesmen do tasks like answer questions, send quotes, or send restock alerts; all without having to expose their personal numbers either. Plus, it's all in a threaded inbox. So management can monitor messaging for quality control or training purposes. Car recalls are serious and it can be a headache to get in touch with all the vehicle owners. Emails are rarely opened. And even if they are, it is not immediate enough if there is a safety risk. And manually calling takes extensive manpower. Due to their 98% read rate, SMS marketing for car dealerships can quickly get in touch with their customers to make sure that customers are aware of the recall and coordinate the best time for customers to bring their vehicles in for servicing. With our [Omni Channel messaging](https://www.trumpia.com/product/omni-channel) feature for car dealerships, announce recalls across all channels including text, email, and voice broadcast from our integrated platform. So customers are aware that they need to bring their vehicle in. ## Tailored Alerts and Promotions Trumpia's [Smart Targeting](https://www.trumpia.com/product/automation/smart-targeting) goes above and beyond the competition's text marketing for car dealerships because it lets you specifically target your alerts depending on the customer's vehicle. So you won't be sending SMS alerts to someone who has a different model or who has already had a problem fixed. That saves you time and prevents any confusion your customers may have. You can even match customers with cars they're interested in with no manual targeting required. ## Send Service Appointment Reminders ![](https://rs.trumpia.com/images/doorway/img_doorway78.png)![](https://rs.trumpia.com/images/doorway/img_doorway78-2.png) Service and repair visits are a vital part of any auto dealerships' revenue, so it's important that customers show up to their appointments. With SMS, send [text reminders](https://www.trumpia.com/product/core-features/appointment-reminders) when customers are due for their next service appointment, or entice them with things like coupons for oil changes. On top of setting up appointment reminders, with Trumpia's powerful automation tool, auto dealerships can send service reminders to ensure that customers' vehicles are running smoothly.If customers have any questions relating to their vehicle, Trumpia's automated system can function as an [automated text messaging](https://www.trumpia.com/product/automation-text-messaging) attendant that answers common questions by branching customers down messaging paths based on how they respond to texts. For example, a customer asking about an oil change will get the relevant information instantly, and you can even have our system do things like sending them a coupon to entice them to visit. ## Lifetime Engagement With Customers Trumpia allows you to engage customers through every stage of the sales and service process. Here's an example: - **01** Advertise your dealership using a mobile keyword that enables customers to text in for more information or a quote. - **02** With Landline texting, you can use your office's phone number to text, rather than using your personal phone. - **03** Send promotions and anticipated maintenance services. - **04** Send automated reminders for test drives, maintenance reminders, and service appointments to reduce no shows. - **05** Send mass alerts for things like recall notices, since emails and postcards get ignored. - **06** Use SMS surveys sent through texting to gauge customer satisfaction and staff performance. - **07** Drive revenue with new model announcements and promotions. ## Automated Use Case Templates for Car Dealerships Workbench, Trumpia's [automated workflow builder](https://www.trumpia.com/product/workbench-text-message-workflow), is perfect for building automation for car dealerships. You can do things like: ![](https://rs.trumpia.com/images/doorway/img_doorway79.svg) Service Reminders and SurveysSend appointment reminders the day before, followed by a survey once the service is complete. You can even send different messages based on their level of satisfaction. So, if they are happy, send them a link to leave you a review on Yelp or Google. If they're unhappy, forgo the link and send a message saying a rep will be in contact with them soon instead.Car SearchFind out more about the make and model a customer is searching for by asking them questions and capturing their responses. Then, when you have a car that matches their wish list on the lot, you can target specific alerts to those customers. ![](https://rs.trumpia.com/images/doorway/img_doorway79.svg) Ask Us A Question Or Call Us at 1-888-707-3030 First Name\* Last Name\* Email\* Phone Number\* Organization Name What can we help you with? Promo Code Search Keyword Lead Type - Subject Referer Support UID Google Cookie Info Button Clicked From Searched From UTM Source UTM Medium UTM Content UTM Term Campaign ID Keyword ID AD Group ID Match Type Network Device GCLID MSCLKID Partnerstack Customer Key Partnerstack Lead Key Partnerstack Partner Key | | | | --- | --- | | | | ![](https://bat.bing.com/action/0?ti=5660485&tm=gtm002&Ver=2&mid=bc49ec2d-efbf-45a5-893f-0060f74b7d5b&bo=1&sid=d6e41d90ff9e11ef8c0d211893b2dc94&vid=d6e5a240ff9e11efbc4495ad76821fb0&vids=1&msclkid=N&pi=918639831&lg=en-US&sw=1280&sh=1024&sc=24&tl=Text%20Marketing%20For%20Car%20Dealerships%20%7C%20SMS%20For%20Car%20Dealerships&kw=text%20marketing%20for%20car%20dealerships&p=https%3A%2F%2Fwww.trumpia.com%2Fsolutions%2Fuse-cases%2Fauto-dealerships&r=<=608&evt=pageLoad&sv=1&cdb=AQAQ&rn=361568) ## Veteran Support via SMS - Resources - Case Studies # Case Study: ## Soldiers' Angels ## Soldiers' Angels helps hundreds of veterans with SMS. _Soldiers' Angels_ provides aid and comfort to the men and women of all branches of the United States military, their families, and a growing veteran population. Thousands of Soldiers' Angels "Angel" volunteers assist veterans, wounded, deployed personnel, and their families in a variety of unique ways. ### The Challenge Many low income and homeless veterans do not have reliable access to email - but many of them have cell phones due to government relief programs. Soldiers' Angels decided to look for an affordable texting solution who could help them reach out to a larger veteran population. "Trumpia has allowed us to reach out to a population of veterans that would otherwise be unreachable. Many low-income and homeless veterans do not have access to email or internet—which was our primary source of communication before Trumpia. However, thanks to a government assistance program, these individuals do have cell phones capable of receiving text messages. The Trumpia platform has helped us engage with thousands of veterans across the country in order to notify them of the invaluable services we have to offer them, including the Soldiers' Angels Hunger Relief Program." **Michelle Julazadeh Chavarin,** Online Communications Manager ![](https://www.trumpia.com/resources/case-studies/soldiers-angels) ### Our Solution Our platform allowed Soldiers' Angels to target low income veterans and send them messages to sign up for their monthly food deliveries. **Fill out the form to view the full case study!** ## Data Capture Features - Product - Data Capture # Data Capture Targeting can only be as accurate as the data you collect. Trumpia’s Data Capture feature uniquely lets you gather much more information from your subscribers than just their mobile numbers by asking questions and automatically capturing their responses. ## Why Data Capture Matters Data capture is a powerful way to learn about important things about your contacts including their contact information, preferences, product interests, and more. With Trumpia’s tracking tools, we can analyze important metrics that include click-through rates and more. The best part about our data capture feature is the fact that you can directly ask your customers what they want to see or what kinds of content they want to engage with and we can then target messages to meet their preferences. ### How It Works - _01_ Create a [text keyword](https://www.trumpia.com/product/core-features/text-keywords). - _02_ Choose the type of contact data you want to collect (e.g.: name, region, interests, etc…). - _03_ Customer receives message(s) prompting them to reply with information about themselves. - _04_ Customer responds to the texts, and their data automatically gets captured and stored in your contact database. - _05_ Leverage the newly captured information to better target your campaigns. ### Advantages - _Target your messages_ by filtering targets based on any combination of the information you collect. - Customer responses are _automatically stored_ to complete your data records. No manual data entry required. - _Data Capture_ eliminates the need for multiple methods to collect contact info. You can do it all with a text keyword! ## FAQ Here are some commonly asked questions that we receive on data capture and other related features! How do I create a mobile keyword? Our software handles all of that for you whenever you build a new campaign. Every campaign will come with a keyword that you can customize in order to market your campaign and get measurable results. What are the best types of data to capture? Data such as name, email address, interests, and more demographic information are the best ways to learn about your contacts and ensure that you can target messages and products catered to them. What is the best way to target new leads? Sending them highly relevant content is the best way to target specific demographics of people. Trumpia can do this for you with the data we collect! You can even send them links to external websites or even media that will be engaging and helpful. Does it cost extra to use our Data Capture feature? No! When you are utilizing our software, you have access to all of these tools and more! There is no additional cost that you need to pay if you want to use this [SMS marketing](https://www.trumpia.com/sms-marketing) feature. ## SMS Solutions for Staffing - Solutions - Use Cases # Text Messaging For Staffing Agencies [Sign Up Free](https://responsive.trumpia.com/account/signup) [Book Demo](https://www.trumpia.com/solutions/use-cases/staffing-agencies#) ![](https://rs.trumpia.com/images/common/popupImg.png) ![HW HIREWIRE](https://rs.trumpia.com/images/doorway/logos/hirewire_logo.png)![AJULIA EXECUTIVE SEARCH Bridging the Gap between Possibillity and Reality](https://rs.trumpia.com/images/doorway/logos/ajuliaexecutivesearch_logo.png)![MEDIPRO MEDICAL STAFFING](https://rs.trumpia.com/images/doorway/logos/medipro_logo.png)![Kelly](https://rs.trumpia.com/images/doorway/logos/kellyservices_logo.png)![Radial a bpost company](https://rs.trumpia.com/images/doorway/logos/radial_logo.png)![york EMPLOYMENT](https://rs.trumpia.com/images/doorway/logos/yorkemployment_logo.png)![the delta companies](https://rs.trumpia.com/images/doorway/logos/deltacompanies_logo.png)![ACRO SERVICE CORPORATION](https://rs.trumpia.com/images/doorway/logos/acro_logo.png) ![](https://rs.trumpia.com/images/common/popupImg.png) ## SMS for Staffing Agencies Staffing agencies know better than anyone that finding quality employees can be a tall order. With limited staffing opportunities, employment agencies need to make sure that they can reach their temporary workers and job candidates quickly. That's why more and more HRs are transitioning their communications to _text messaging for staffing agencies_. It's perfect for everyday tasks like finding and placing their workers quickly. Intelligent services like Trumpia make it even easier, allowing you to automate a lot of the recruiting, screening, and signup process, so you can better target your job openings and match them with candidates quickly. ### Getting Started with Text Messaging for Staffing Agencies ### Get More Applicants for Your Staffing Agency With SMS With an [SMS marketing software](https://www.trumpia.com/sms-marketing), staffing agencies can increase the number of qualified candidates they receive. They can do this using a simple text keyword which interested candidates can text in to opt-in for job alerts. By including this easy and quick way to express interest in all your collateral, advertisements, and job postings, you'll be able to collect significantly more people than before. With a more sophisticated SMS software like Trumpia, [HR departments](https://www.hrmorning.com/articles/text-message-sms-recruiting/) can even capture more information about these candidates. We do this through our Data Capture tool, which asks candidates for more information like what qualifications they have, where they live, and which department they're interested in joining, and then automatically captures their responses. So when you have a new opening, you can instantly sort candidates based on any combination of their qualifications and interests. This way, you send only the most relevant openings to candidates via our Smart Targeting, rather than wasting everyone's time with jobs that don't fit their qualifications or experience. ![Texts shows how unions are using SMS messages to improve membership](https://rs.trumpia.com/images/doorway/img_doorway37.png) ![A text conversation between a recruiter and a potential hire](https://rs.trumpia.com/images/doorway/img_doorway41.png) ### Include a Job Post Link In Your Openings When you're crafting an engaging message about a new opening to candidates, be sure to include a trackable link in the job posting. This makes it simple for the candidate to visit the job posting. The easier you make it for the individual to learn about and apply for the position, the more likely he or she will be to act on the opportunity you have given them. If you use an advanced SMS software like Trumpia, you can even do more things with this embedded link like tracking who clicks it and who doesn't. If they click the link, you can assume they are interested in it, and you can use that information to target similar openings in the future. Additionally, if they click the link but don't apply, Trumpia is even able to automatically send a reminder a week or day before the application deadline. ### Stay Connected Throughout the Hiring Process Reach candidates through every stage of the hiring process, so you never miss an opportunity to find the right fit and move applicants down your funnel. A texting platform is a great way to do this, easily allowing you to send interview reminders, answer questions with two-way text conversations, or send SMS surveys to gain valuable feedback on your recruiting efforts. Trumpia even gives you the power of a multi-channel approach, giving you SMS, [MMS](https://www.trumpia.com/product/omni-channel/mms-messaging), email, voice broadcasts, and Facebook posting. This means you can create coordinated efforts like sending interview tips via email, and then sending more time sensitive alerts like interview reminders via SMS. ![Messages selected in Trumpia's UI to show the latest text message ready to go out to the marketing distribution list](https://rs.trumpia.com/images/doorway/img_doorway04.png) ![Job applicant is happy to receive answers to her questions through an SMS message](https://rs.trumpia.com/images/doorway/img_doorway42.png) ### Answer Candidates' Questions Providing a level of service to your candidates so they feel heard and taken care of is extremely important. This will lead more of your candidates to continue with your agency or even refer their friends after they find employment. With Landline Texting, you can text-enable your agency's existing local number, so you can quickly answer questions and give updates at the candidate's convenience. ### Automatically Screen Candidates Not all SMS software are capable of this use case. But if you choose an advanced text messaging for staffing agencies solution like Trumpia, you can have the system automatically screen candidates for you, saving both time and money for your agency. We do this through our Automated Workflows, which enable you to build complex auto campaigns that take care of the repetitive tasks that eat up a lot of your day. ![Image of an automated workflow](https://rs.trumpia.com/images/doorway/img_doorway43.png) ![Zapier logo](https://rs.trumpia.com/images/doorway/img_doorway44.png) ### Integrate SMS Into Your ATS It's important to have your ATS (applicant tracking system) integrate with other programs via [SMS API](https://www.trumpia.com/api/sms-api-overview) (Application Programming Interface) in order to streamline your internal operations. If you choose a powerful API to integrate, like Trumpia's, you can do things like have contact data in your ATS automatically update depending on what you learn about the candidate, or send SMS or MMS messages to candidates directly from your ATS' user interface. SMS isn't just limited to blasting candidates, it can be integrated to carry out common tasks for you. With Trumpia's Zapier integration for instance, Trumpia automatically works with the applications you already use on a daily basis for recruiting, no coding required. This means you can do things like send a new temporary worker who signs up on your website a link to a questionnaire so you can learn more about them and find the right fit. ## Automated Use Case Templates for Staffing Agencies Trumpia's [Workbench](https://www.trumpia.com/product/workbench-text-message-workflow) comes with premade workflows specifically designed to help staffing agencies streamline the hiring process. These include campaigns that our other staffing customers have used to find great talent, and other workflows that would be highly effective. - ### ![Automated messaging icon](https://rs.trumpia.com/images/icon/icoSub69.svg)Automatically Place Applicants Screen candidates by asking them what type of work they're looking for so you can send targeted opportunities. ### ![Icon showing a customer leaving a 5 star review](https://rs.trumpia.com/images/icon/icoSub33.svg)Automatically Send Interview Reminders Send reminders to make sure candidates are on time and don't need to reschedule, leading to a more streamlined interview process. - ### ![Automated broadcast Icon](https://rs.trumpia.com/images/icon/icoSub86.svg)Candidate Satisfaction Get clear feedback about your recruiting and placement processes by asking your candidates directly. ## What Clients are Saying About Trumpia - ![the ymca](https://rs.trumpia.com/images/doorway/logos/ymca_logo02.png) "All in all, Trumpia has been really effective. One of the best features that Trumpia offers is their one-on-one contact between a designated Trumpia representative and our organization. This has been immensely helpful whenever I have random questions or inquiries about the system. Trumpia also offers several blogs and articles that have provided me with ideas and suggestions that enhance our campaigns." \- Megan Streeter, Data Specialist at YMCA See What Makes Trumpia Different [Download Handout](https://www.trumpia.com/) Ask Us A Question Or Call Us at 1-888-707-3030 First Name\* Last Name\* Email\* Phone Number\* Organization Name What can we help you with? Promo Code Search Keyword Lead Type - Subject Referer Support UID Google Cookie Info Button Clicked From Searched From UTM Source UTM Medium UTM Content UTM Term Campaign ID Keyword ID AD Group ID Match Type Network Device GCLID MSCLKID Partnerstack Customer Key Partnerstack Lead Key Partnerstack Partner Key | | | | --- | --- | | | | ![](https://bat.bing.com/action/0?ti=5660485&tm=gtm002&Ver=2&mid=756bcfcd-ff03-4e0a-940d-6f121cc5c55c&bo=1&sid=d666c690ff9e11efb870959ef97d9991&vid=d6670e10ff9e11ef9089ef8c7667b7d0&vids=1&msclkid=N&pi=918639831&lg=en-US&sw=1280&sh=1024&sc=24&tl=SMS%20Texting%20for%20Staffing%20Agencies%20%7C%20SMS%20Recruiting%20Software&kw=text%20messaging%20For%20Staffing%20Agencies&p=https%3A%2F%2Fwww.trumpia.com%2Fsolutions%2Fuse-cases%2Fstaffing-agencies&r=<=767&evt=pageLoad&sv=1&cdb=AQAQ&rn=159089) ## Hotel Text Messaging Solutions - Solutions - Use Cases # Text Messaging for Hotels & Hospitality [Sign Up Free](https://responsive.trumpia.com/account/signup) [Book Demo](https://www.trumpia.com/solutions/use-cases/hotel-hospitality#) ![](https://rs.trumpia.com/images/common/popupImg.png) ![HYATT HOTELS & RESORTS](https://rs.trumpia.com/images/doorway/logos/hyatt_logo.svg)![Gulf Coast GETAWAYS](https://rs.trumpia.com/images/doorway/logos/gulfcoastgetaways_logo.svg)![airbnb](https://rs.trumpia.com/images/doorway/logos/airbnb_logo.svg)![DOUBLETREE by Hilton](https://rs.trumpia.com/images/doorway/logos/doubletree_logo.svg)![OMNI HOTELS & RESORTS](https://rs.trumpia.com/images/doorway/logos/omnihotels_logo.svg)![GAYLORD HOTELS](https://rs.trumpia.com/images/doorway/logos/gaylordhotels_logo.svg)![Disney college program](https://rs.trumpia.com/images/doorway/logos/disneyuniv_logo.svg)![RH RADISSON HOTELS](https://rs.trumpia.com/images/doorway/logos/radissonhotels_logo.svg) ![](https://rs.trumpia.com/images/common/popupImg.png) Over two-thirds of customers prefer texting over phone calls for customer service, making it vital for the hospitality industry to integrate texting to boost how they interact with their customers. With text messaging for hotels, hospitality providers can reach their customers quickly, no matter where they are, especially when they are travelling. [Trumpia's automation](https://www.trumpia.com/industry_solutions/automated-text-messaging-for-hotels-and-hospitality) goes beyond simple [mass texting](https://www.trumpia.com/product/core-features/mass-texting) by giving you the tools to boost revenue, streamline employee productivity, and improve guest satisfaction automatically. ## How Text Messaging for Hotels Works - ### ![Icon of a clock on a phone](https://rs.trumpia.com/images/icon/icoSub20.svg)Texting for Room Service and Housekeeping Make it easy for your guests to request room service or housekeeping by [text-enabling your landline](https://www.trumpia.com/product/core-features/landline-texting). Use your hotel or concierge phone number for both voice call and texting. This lets your service staff or concierge reach your customers instantly and handle multiple requests at the same time, something they can't do with phone or email. Instead of calling your help desk for more towels or toiletries guests can text what they need and your staff can deliver supplies quickly. ### ![Customer Approval Icon](https://rs.trumpia.com/images/icon/icoSub80.svg)Guest Satisfaction Surveys With a 7.5x higher response rate than email, [SMS surveys](https://www.trumpia.com/sms-survey) will get you better feedback instantly, meaning you can implement improvements quickly. It's also perfect for learning about your guests, like finding out if a business traveler is in the city often, allowing you to send them offers more often or add them to your VIP list. It's also perfect for catching any issues before they arise on Yelp or other review sites, allowing your management to make things right with customers and provide the best possible experience in the future. - ### ![SMS message offer icon](https://rs.trumpia.com/images/icon/icoSub63.svg)Sign Guests Up And Send Them Offers Signing customers up is as easy as setting up a [text keyword](https://www.trumpia.com/product/core-features/text-keywords) for guests to text in. You can then get more guests to make bookings by sending mobile coupons using Trumpia's keywords or leveraging text-to-download for your mobile app. This is perfect for attracting repeat business and filling empty rooms during traditionally slow periods like the off-season. You can even automatically send targeted promotions with our [Smart Targeting](https://www.trumpia.com/product/automation/smart-targeting) to customers based on their preferences, interests or behavioral history. For example, you can send [SMS coupons](https://www.trumpia.com/product/core-features/sms-coupons) to your hotel spa for vacation travelers, and mobile offers for your frequent business travelers. Not only will you increase revenue, but you'll increase utilization of your facilities and amenities automatically! ### ![Two-way texting icon](https://rs.trumpia.com/images/icon/icoSub59.svg)Streamline Operations with Texting Free up your staff while still fielding customer support questions. You can send a link about an event you're holding and then interested guests will get reminders for things like registration or travel plans. Then, have a [text reminder](https://www.trumpia.com/product/core-features/appointment-reminders) automatically sent the night before the event to everyone who clicked the link. Text messaging for hotels is also the best way to communicate with your staff internally, as they need to be alerted for time-critical information or can get quick reminders about new tasks that need to be finished. Plus, there's no better way to cover open shifts than sending out a quick SMS to your staff asking them if they would like more hours for covering a vacant shift. ### Text Marketing for Hotels In Action [Omni Dallas Hotel](https://www.trumpia.com/resources/case-studies) is a 1001 room luxury hotel, located in downtown Dallas, Texas. When tragedy struck the Dallas Police Department within close vicinity of the hotel, Omni Dallas needed to immediately communicate with employees to inform them that the hotel was safe. Fortunately, Omni Dallas was able to use the very same mass communication system they regularly utilized, Trumpia, for this special case. The Omni Dallas Hotel was able to immediately notify all employees of the event, keeping them and their guests informed as the crisis progressed, giving them peace of mind that is invaluable during critical situations. - ![OMNI HOTELS & RESORTS](https://rs.trumpia.com/images/doorway/logos/omni_logo.png) "It was very helpful to be able to notify all associates at one time. We were able to quickly get in touch with Trumpia staff to get a time restriction exemption, allowing us to message everyone during the event and through the night. It's very comforting and brings great peace of mind to know that we can reach our entire team during events like this." \- Julie Palmer, Associate Director of Human Resources at Omni Hotel Ask Us A Question Or Call Us at 1-888-707-3030 First Name\* Last Name\* Email\* Phone Number\* Organization Name What can we help you with? Promo Code Search Keyword Lead Type - Subject Referer Support UID Google Cookie Info Button Clicked From Searched From UTM Source UTM Medium UTM Content UTM Term Campaign ID Keyword ID AD Group ID Match Type Network Device GCLID MSCLKID Partnerstack Customer Key Partnerstack Lead Key Partnerstack Partner Key | | | | --- | --- | | | | ![](https://bat.bing.com/action/0?ti=5660485&tm=gtm002&Ver=2&mid=a618c663-e78c-4683-bf75-945e77bdf4d7&bo=1&sid=d6fc1a50ff9e11ef80893dd43f89a34f&vid=d6fc0a20ff9e11ef838c799528f34f50&vids=1&msclkid=N&pi=918639831&lg=en-US&sw=1280&sh=1024&sc=24&tl=Text%20Messaging%20for%20Hotel%20%26%20Hospitality%20%7C%20Hotel%20SMS%20Service&kw=text%20messaging%20for%20hotels&p=https%3A%2F%2Fwww.trumpia.com%2Fsolutions%2Fuse-cases%2Fhotel-hospitality&r=<=581&evt=pageLoad&sv=1&cdb=AQAQ&rn=722185) ## Automated Workflow Builder - Product - Workbench # Workbench ## Automated Workflow Builder [Sign Up Free](https://responsive.trumpia.com/account/signup) [Book Demo](https://www.trumpia.com/product/workbench-text-message-workflow#) ![](https://rs.trumpia.com/images/common/popupImg.png) ![A Trumpia whitelabel reseller gives a speech to his clients at a conference](https://rs.trumpia.com/images/common/popupImg.png) ## Workbench - Trumpia Trumpia's Workbench is an automated workflow builder that allows you to customize your [text messaging](https://www.trumpia.com/product/automation-text-messaging) and email campaigns through an easy-to-use UI with drag-and-drop functionality. Workbench requires no coding and comes with dozens of pre-built templates so you can kickstart your messaging campaigns quickly. Build powerful and tailored engagement with your customers, members, and employees without needing to know how to code. Create powerful new workflows in minutes instead of months, and modify them on the fly whenever you need to. ### Why Use Workbench? ### Unsurpassed Customizability Trumpia Workbench gives you the freedom to create complex workflows with step-by-step instructions so you never get lost. Other workflow tools are difficult to use and don't give you enough control over customizing your workflows. ### Free Up Time You can use Workbench to carry out tasks such as sending out timely offers, triggered reminders, and targeted alerts. This frees your staff up to work on more important tasks, and gives your customers faster and more relevant service. ### Automate Chores Common messaging chores can lead to wasted productivity and manual errors. Our Workflows allow you to automate chores, cut down on mistakes, and help you provide top quality service 24/7. ### Build One-of-a-Kind Processes Just for You Your business logic should determine how your workflows work, not the other way around. A messaging system that fully understands your business workflow can turbocharge your business instead of having to tell customers "that is just how our system works." ![A Workbench automated workflow](https://rs.trumpia.com/images/workbench/img_what_workflows.svg) ### What are Workflows? Workflows are automated campaigns that carry out complex actions for your business. They lead customers or employees through a personalized journey in order to deliver them the information or experience they want. Currently, your business might have elaborate processes that require employees to carry out manual tasks like sending follow-up surveys, onboarding new hires, or responding to frequently asked questions. Trumpia Workbench can completely automate these existing processes, so you can eliminate repetitive work for your employees and enable them to be more productive. ### How It Works Our workflow is easy to use because it has a drag and drop interface that help you build complex workflow in minutes. There is no coding required, so you can save time and money from having to hire a programming team. Here are the components (called objects) you'll use to put together to create your workflow. - [Triggers](https://www.trumpia.com/) - [Actions](https://www.trumpia.com/) - [Conditions](https://www.trumpia.com/) - [Pauses](https://www.trumpia.com/) - **Triggers** are objects in a workflow that kickstart the action. They begin the interaction based on your contact taking action or their information getting updated, like when they are put on a new list. Some examples of triggers are when a contact texts in a keyword, responds to a prompt, clicks a link, or earns a certain score in contact scoring. ![Illustration highlights Workbench trigger capabilities](https://rs.trumpia.com/images/workbench/img_how_work01_web.png) - ### Actions **Actions** are objects in a workflow that carry out tasks when they are triggered or when a condition is met. This ranges from sending a text message or email to a new customer to starting a conversation with your employee. It also can do things like score a lead, answer questions, put a contact in a list, update a data field, or any of dozens of other actions that may be required to complete the workflow. ![Workbench's workflow actions illustration](https://rs.trumpia.com/images/workbench/img_how_work02_web.png) - ### Conditions **Conditions** are objects that check on a value. Whether it's a contact's status in your system or just how they've responded to your prompts, they let you react to your contact and respond accordingly in order to make sure they get the best possible interactions. ![Illustration for Workbench's workflow conditions](https://rs.trumpia.com/images/workbench/img_how_work03_web.png) - ### Pauses **Pauses** are objects that wait for certain things to happen. Sometimes your workflow simply has to wait for the subscriber to take action or wait a specified time before sending another message. Pauses can also lead to the end of a workflow, discontinuing when the overall goal is met. ![Icon shows how a workflow can pause until the subscriber takes action or waits a specified time before sending another message](https://rs.trumpia.com/images/workbench/img_how_work05_web.png) Trumpia Workbench 2024 \| Automated Workflow Builder for SMS Marketing - YouTube Trumpia Videos 754 subscribers [Trumpia Workbench 2024 \| Automated Workflow Builder for SMS Marketing](https://www.youtube.com/watch?v=7uIvv68Hq5s) Trumpia Videos Search Info Shopping Tap to unmute If playback doesn't begin shortly, try restarting your device. You're signed out Videos you watch may be added to the TV's watch history and influence TV recommendations. To avoid this, cancel and sign in to YouTube on your computer. CancelConfirm Share Include playlist An error occurred while retrieving sharing information. Please try again later. Watch later Share Copy link Watch on 0:00 / •Live • [Watch on YouTube](https://www.youtube.com/watch?v=7uIvv68Hq5s "Watch on YouTube") ### Example Workflows ### Lead Nurturing Our lead nurturing workflows allow you to move leads down your sales pipeline, leading to more sales. With our workflows you can ask customers questions and qualify them, giving you more information and allowing you to automatically target them with personalized deals. Whether they click a link or follow a decision tree, our software learns more about them and lets you use that information to close more deals. ### Data Collection Learning about potential customers is the difference between a good and a great sales process. Our workflows allow you to collect actionable data from subscribers like their name, number, email, and more. From there you can harness this data to better market your products to your customers based on what our system has learned for you. ### Chat Bots Workflows can carry out automate two-way conversations for you, like automatically answering frequently asked customer questions. Our chatbot workflows can dynamically interact with your customers so that you meet their needs while saving your employees from having to contact every customer every time they have an issue. ### Drip Campaigns Our workflows allow you to automate drip campaigns and react to customers based on actions they take or delays you build into the workflow. Our intelligent workflows personalize their interactions with subscribers so your drip campaigns are more effective. It's like having a dedicated point of contact for every customer without needing staff to follow up manually every time. ### Sample Use Case Templates Workbench comes with pre-built applets that have been tried and tested to help customers reach their goals. Any of these workflows can be tailored to meet your specific uses cases. ![Workbench provides templates for nonprofit organizations, churches, Human Resources, and customer service and sales teams](https://rs.trumpia.com/images/workbench/img_sample_case.svg) - ### Non-Profit Organizations & Churches - Onboarding/Newcomer campaign - Donation reminders - Event RSVP reminder/campaign - Event Feedback/survey campaigns - ### HR: Internal Communications - Onboarding/Newcomer campaign - Employee Onboarding - Event Feedback/survey campaigns - ### Customer Service - Automated FAQs - Automated Support - Surveys - ### Sales - Lead generation/qualification - Sales Funnel Automation - Automated Upselling ![Workbench provides templates for nonprofit organizations, churches, Human Resources, and customer service and sales teams](https://rs.trumpia.com/images/workbench/img_sample_case.svg)