Long Codes

The Most Complete
Long Code Text Service

What Is A Long Code?

A long code is a 10 digit phone number used for communication between two or more individuals. Long codes have the advantage of being more recognizable than a short code, and their main advantage is that the same number can be used for both calling and texting.

Types of Long Codes

  • P2P Long Code

    P2P (peer-to-peer) long codes are 10 digit numbers you use to have 1-to-1 conversations with your customers. Currently these are only available via API.

  • Toll-Free Numbers

    Toll-free numbers give you the same presence as that of a national company. Toll-free numbers are also great because they give you the power and flexibility of a dedicated short code but are much cheaper and faster to requisition.

  • A2P Long Code

    A2P (application-to-person) long codes are local 10-digit phone numbers that can send mass messages for commercial purposes. Set to be available sometime in 2019, they will essentially work like a dedicated short code, allowing you to use all of the features of an SMS platform but for a fraction of the cost.

Advantages of Long Codes

Long codes are excellent for certain kinds of messaging campaigns, including customer service. The main advantages are:

  • One of the best things about using long codes is that there is very minimal setup time. In fact, you can get a long code number up and running within a few hours.

  • With long codes, you can send SMS messages and make calls from the same number, so your customers don’t have to worry about reaching you via different points of contact. The same phone number can be used for voice calls, faxes, and texts, which establishes a consistent, familiar channel for communicating.

  • Arguably, the biggest advantage of long codes is that businesses and customers are able to have personalized and seamless two-way conversations. Customizing your customer's experience is essential in today’s tailored-marketing world. Long codes guarantee that the sender is an actual person, not an autodialer or bot, so sending long code messages for personal information, such as billing purposes, ensures that your message is reaching your audience.

Best Uses of Long Codes

  • Two-Way Communication with Customers

  • Gathering Customer Information

  • Providing Targeted, Relevant Content

  • Appointment Reminders and Confirmation

  • Alert Notifications: Banking Alerts, Shipping Alerts, Airline Alerts

  • Troubleshooting Product or Service Problems

The Trumpia Short Code Advantage Trumpia’s messaging over short codes is the most intelligent and effective way of reaching your audience.

  • Automation

    Trumpia can carry out marketing campaigns for you, saving both time and effort. Trumpia system is so advanced that it can automatically send text messages across short codes for you, dynamically sending different messages based on what you know about your subscribers.

  • Smart Targeting

    Trumpia’s Smart Targeting will automatically sort contacts into different groups based on what you want to target about them. This lets you send highly targeted text messages via short codes that are relevant to the subscriber, leading to increased subscriber satisfaction and fewer opt outs.

  • Lifecycle Engagement

    Trumpia has something that the competition doesn't have -- we call it Lifecycle Engagement. This means that our platform isn't just a collection of powerful tools, it is an automated and intelligent system that can engage your subscribers automatically with short code messaging and keep them satisfied during their entire lifecycle with your organization.

  • API

    Trumpia’s API is so popular with our customers because of our highly-scalable and programmable short code texting. Customers love Trumpia’s API because of our amazing support, extensive tools and documentation, and a variety of messaging channels, including both short codes and long codes.