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+ If you are opting-in to become a subscriber of a Trumpia user via an online sign-up page or mobile keyword powered by Trumpia, please click here.This online sign-up page or mobile keyword is powered by Trumpia.
By providing your contact information via an online signup page or mobile keyword, you (the "subscriber") are subscribing to the distribution list(s) managed by the Trumpia user. By subscribing, you are giving explicit permission to this user to send you messages via Trumpia’s service.
To begin receiving messages from this subscription, each form of contact information provided may be verified. Standard text messaging & data rates from your wireless carrier apply.
Information Collection and Your Privacy
Your contact information is collected by the Trumpia user on an opt-in basis in two ways:
- Trumpia users can collect your first name, last name, phone number, email address, and other custom data when you willingly subscribe to the Trumpia user’s online sign-up page (“OSP”).
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Trumpia users can also collect your mobile number when you text the Trumpia user's mobile keyword to their registered code or phone number. Certain SMS text features enable the collection of name, email address, or other customized information by asking you to reply via SMS texts with specific information.
NOTE: Message and data rates may apply.
NOTE: The Trumpia service is not intended for children under 13, and Trumpia does not knowingly collect information from children under the age of 13. Some Trumpia users may classify and age gate their message content for recipients who are 21 years of age or older. Please observe content rating for intended audience before you sign up for any distribution list or mobile keyword.
Process to Unsubscribe From Trumpia
You have the ability to unsubscribe or change your personal subscription settings at any time. To unsubscribe for:
- Email: If you would like to change your email subscription settings, click on the "Unsubscribe" link at the bottom of any email you receive from a Trumpia user. From here, you may check any of the subscription lists you no longer wish to receive messages from and then click the unsubscribe button. If you would like to block all future emails from this Trumpia user, check the “Block this sender from adding my email address to any other lists in the future.” option on the unsubscribe page and click unsubscribe button. You can also click the ‘Block Sender’ link at the bottom of each email, which removes your contact information and additionally prevents the same list from adding you again.
- Mobile Text from Short Code: Text STOP to the number that you do not wish to receive messages from. If you wish to re-optin, simply text the keyword again to the short code. Message and data rates may apply.
- Mobile Text from Toll-Free Numbers: Text STOP to the number that you do not wish to receive messages from. If you wish to re-optin, first send a text with the message “UNSTOP”. Then, send another text containing the keyword to the toll-free number.
- Voice Broadcasts: Follow the voice instruction/prompt when you receive a broadcast call. Press 7 to unsubscribe from voice broadcast messages. You may also call the Trumpia Unsubscribe Hotline at 1-866-866-0009 to unsubscribe at any time.
If you believe that your contact information was collected by a Trumpia user without your consent and would like to report spam, please click here or call 1-866-866-0009. When reporting the offending organization, please include the contact email address or number that sent you the spam, the username of the sender, and the message or first few sentences of the message that you consider spam. Trumpia will contact the violating sender and audit their messaging practices for a potential correction. Trumpia has a no tolerance spam policy.
Your Privacy
Trumpia DOES NOT share your name or any contact information (including names, email and telephone number) with others except for the very user whose online sign-up pages or the mobile keywords you used to opt in. You have given them ("Trumpia users") explicit permission to send messages to your contact information when you signed up. If the Trumpia user added or imported your information without your permission, you can block the user from adding or importing it again. If this happened, please report the Trumpia user by calling 1-866-866-0009.
Trumpia may use or disclose information about you, including your personal information, under the following circumstances:
- To provide you with products and services you request.
- To anticipate and resolve problems and conflicts with our products and services.
- For verification and authentication purposes in regards to requests or changes of any personal information or data related.
- For other purposes communicated to you at the time you provide or authorize the use of your information.
- To enforce our Terms of Use and Privacy Policy or other legal agreements.
- To outsource any of the tasks referenced in our Terms of Use and Privacy Policy, such as customer service.
- In response to a subpoena, court order, or other legal processes.
- To establish or exercise our legal rights or defend against legal claims.
- To share with a company controlled by, or under common control with Trumpia for any purpose permitted by our Terms of Use and Privacy Policy.
- When Trumpia believes such use or disclosure is (a) necessary in order to investigate, prevent, or take action regarding suspected illegal activities, fraud, or situations involving potential threats to the physical safety of any person, or (b) required by law.
- In the event of a merger, acquisition, consolidation, divestiture, or bankruptcy of Trumpia.
When a Trumpia user sends you messages, the message may include a web beacon. When you click on a link, Trumpia or its user may record this individual behavior to customize special offerings to you. Web beacons collect only limited information, such as a cookie identifier, time and date of a page being viewed, and a description of the page on which the web beacon resides (the URL). Web beacons can be refused. If you do not wish to receive web beacons via email, you will need to disable HTML images or refuse HTML (select Text only) emails via your email software.
Our postal address is:
DoCircle, Inc. (a California corporation with a DBA of Trumpia)
Trumpia, 2544 W. Woodland Drive, Anaheim, CA 92801.
Our contact information is +1-888-707-3030 or Support@trumpia.com -
+ If you received a message delivered by Trumpia, please click here.
Trumpia offers services enabling its users to send messages via multiple modes of communications - mobile text, email, voice messages, and social media posts. This privacy policy is for those who received a message from a Trumpia user. Trumpia is dedicated to protecting personal information and will make every reasonable effort to handle collected information appropriately.
If you believe you have received unwanted, unsolicited messages from the Trumpia system, please forward a copy of that message with your comments to Support@Trumpia.com, and Trumpia will take appropriate action. You can also call the Trumpia Unsubscribe Hotline at 1-866-866-0009 or read below for other actions you can take.
Information Collection
Your contact information (belonging to you, the subscriber) is collected by a Trumpia user on an opt-in basis and can be collected in different ways:
- Trumpia users can collect your first name, last name, phone number, email address, and other custom data when you willingly subscribe to the Trumpia user’s online sign-up page (“OSP”).
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Trumpia users can also collect your mobile number when you text the Trumpia user's mobile keyword to a short code or 10 digit phone number. Certain SMS text features enable the collection of names, email addresses, or other customized information by asking you to reply via SMS texts with specific information.
NOTE: Message and data rates may apply.
- Trumpia users may have previously collected your contact information on an opt-in basis outside of the Trumpia system. In order to compliantly send you messages, the user must first certify to Trumpia that your contact information was collected with your permission and you have consented to receive messages from the user.
NOTE: The Trumpia service is not intended for children under 13, and Trumpia does not knowingly collect information from children under the age of 13. Some Trumpia users may classify and age gate their message content for recipients who are 21 years of age or older. Please observe content rating for intended audience before you sign up for any distribution list or mobile keyword.
Process to Unsubscribe From Trumpia
All subscribers have the ability to unsubscribe or change their personal subscription settings at any time. To unsubscribe for:
- Email: If you would like to change your email subscription settings, click on the "Unsubscribe" link at the bottom of any email you receive from a Trumpia user. From here, you may check any of the subscription lists you no longer wish to receive messages from and then click the unsubscribe button. If you would like to block all future emails from this Trumpia user, check the “Block this sender from adding my email address to any other lists in the future.” option on the unsubscribe page and click unsubscribe button. You can also click the ‘Block Sender’ link at the bottom of each email, which removes your contact information and additionally prevents the same list from adding you again.
- Mobile Text from Short Code: Text STOP to the number that you do not wish to receive messages from. If you wish to re-optin, simply text the keyword again to the short code. Message and data rates may apply.
- Mobile Text from Toll-Free Numbers: Text STOP to the number that you do not wish to receive messages from. If you wish to re-optin, first send a text with the message “UNSTOP”. Then, send another text containing the keyword to the toll-free number.
- Voice Broadcasts: Follow the voice instruction/prompt when you receive a broadcast call. Press 7 to unsubscribe from voice broadcast messages. You may also call the Trumpia Unsubscribe Hotline at 1-866-866-0009 to unsubscribe at any time.
If you believe that your contact information was collected by a Trumpia user without your consent and would like to report spam, please click here or call 1-866-866-0009. When reporting the offending organization, please include the contact email address or number that sent you the spam, the username of the sender, and the message or first few sentences of the message that you consider spam. Trumpia has a no tolerance spam policy.
Your Privacy
Except for the reasons listed in the section title “Exceptions for Sharing Information”, Trumpia DOES NOT and IS PROHIBITED FROM sharing your name or any contact information (including names, email, and telephone number) with others except for the owners of the Online Sign-up pages or the mobile keywords through which you volunteered your information. You have given the Trumpia user explicit permission to send messages to your contact information when you signed up. Trumpia users are only allowed to message you content for which you explicitly opted in for. They cannot message you with any other type of content unless you explicitly gave them your permission to do so, even if they have your phone number. If the Trumpia user added or imported your information without your permission, you can block the user from adding or importing it again. If this happened, please report the Trumpia user by calling 1-866-866-0009. Trumpia believes in a spam-free communication environment.
Exceptions For Sharing Information
Trumpia may use or disclose information about you, including your personal information, under the following circumstances:
- To provide you with products and services you request.
- To anticipate and resolve problems and conflicts with our products and services.
- For verification and authentication purposes in regards to requests or changes of any personal information or data related.
- For other purposes communicated to you at the time you provide or authorize the use of your information.
- To enforce our Terms of Use and Privacy Policy or other legal agreements.
- To outsource any of the tasks referenced in our Terms of Use and Privacy Policy, such as customer service.
- In response to a subpoena, court order, or other legal processes.
- To establish or exercise our legal rights or defend against legal claims.
- To share with a company controlled by, or under common control with Trumpia for any purpose permitted by our Terms of Use and Privacy Policy.
- When Trumpia believes such use or disclosure is (a) necessary in order to investigate, prevent, or take action regarding suspected illegal activities, fraud, or situations involving potential threats to the physical safety of any person, or (b) required by law.
- In the event of a merger, acquisition, consolidation, divestiture, or bankruptcy of Trumpia.
When a Trumpia user sends you messages, the message may include a web beacon. When you click on a link, Trumpia or its user may record this individual behavior to customize special offerings to you. Web beacons collect only limited information, such as a cookie identifier, time and date of a page being viewed, and a description of the page on which the web beacon resides (the URL). Web beacons can be refused. If you do not wish to receive web beacons via email, you will need to disable HTML images or refuse HTML (select Text only) emails via your email software.
Our postal address is:
DoCircle, Inc. (a California corporation with a DBA of Trumpia)
Trumpia, 2544 W. Woodland Drive, Anaheim, CA 92801.
Our contact information is +1-888-707-3030 or Support@trumpia.com -
+ If you are or trying to become a Trumpia user so you can send messages to your subscribers, please click here.
Trumpia reserves the right, in its sole discretion, to modify or change this Privacy Policy at any time with or without prior notice. It is your responsibility to review the current Privacy Policy on a regular basis. Your continued use of the Trumpia service following any changes to the Privacy Policy constitutes your full acceptance of those changes. If you have any questions, concerns, or comments about this Privacy Policy, please email us at Support@trumpia.com
Information Collection / Opt-Out
Trumpia provides you (Customer) the tools and resources to collect your subscribers' contact information on an opt-in basis. Subscribers, on the other hand, have the ability to opt out of your distribution lists easily and at any time.
NOTE: The Trumpia service is not intended for children under 13, and Trumpia does not knowingly collect information from children under the age of 13. You may classify and age gate your message content for recipients who are 21 years of age or older. Please be sure to disclose the content rating and its intended audience before opting in any subscribers.
Online Sign-Up PagesTrumpia allows you to collect email addresses, phone numbers, and other custom data when subscribers opt in to join your distribution list(s) via an online sign-up page powered by Trumpia. The information they provide and the information Trumpia obtains about them may be used to:
- Provide subscribers with the products and services they request.
- Anticipate and resolve problems and conflicts with our products and services.
- Verify and authenticate requests or changes of any personal information or data related.
- Provide any other purposes communicated to them at the time they provide or authorize the use of their information.
In addition to Online Sign-up pages, you can also collect mobile phone numbers when subscribers text your mobile keyword (that you create) to Trumpia’s shared short code, dedicated short code, toll-free number, or 10 digit number. By texting your mobile keyword, subscribers are opting in their mobile phone numbers to join your distribution list(s). You must clearly state with the keyword what specific content type the subscriber is opting in to receive. Also, when subscribers text in your mobile keyword, they are giving “prior express written consent” so you can view and access their mobile numbers. This allows you to send solicitation messages to the subscribers if you have disclosed how you plan to use the collected information. Subscribers must be able to remove their mobile phone numbers from your database at any time by sending “STOP” to your number or contacting your support number.
Changing Permission SettingsAll subscribers have the ability to unsubscribe or change their personal subscription settings at any time. Please read other privacy policies pertaining to subscribers at Trumpia.com.
Ultimately, as the sender of messages, you are legally responsible to follow regulations such as TCPA and CTIA. This includes providing: (a) unsubscribe options and instructions (b) a message frequency disclosure (c) a campaign description and (d) “message and data rates may apply” disclosures on marketing materials, company website, sign up forms and any other collateral promoting your messaging campaign. However, because each customer’s use case varies, it is up to you to make sure that every subscriber is fully informed on how to unsubscribe and that the subscriber is removed from your messaging campaign upon their request and in a timely fashion.
Your subscribers may also call the Trumpia Unsubscribe Hotline at 1-866-866-0009 to unsubscribe at any time.
Importing Contact InformationYou agree to import, add, edit, access or otherwise use only lists for which all listed parties have opted in to receive correspondence from you (“Permission-Based Lists”) in connection with your use of the service. You hereby agree that you shall not use any other lists in connection with your use of the service. In the event that you import or add a subscriber with phone numbers, you must be able to provide tangible proof upon request that the subscriber being imported or added has given prior express written consent to be added to your lists and to receive messages from you. Written consent may be granted when a subscriber is clearly and fully notified of the collection of their contact information and agrees in writing that he or she may be contacted through their collected contact information. Prior express written consent can be obtained in handwritten form or via email, website form, text message, or other methods in compliance with the E-SIGN Act. You will have to obtain prior express written consent from the recipient of your solicitation messages, even if you previously had a business relationship with the recipient.
You should not assume a preexisting relationship to be a substitute for explicit permission to import corresponding contact information into Trumpia’s system. Nor should you send messages without explicit permission. If it is discovered that you have been delivering any type of message to recipients who have not granted you permission to do so, you will be held fully accountable for your actions and are subject to any and all legal actions that result from such violations including class action suits, whether you use our standard user interface or API.
Sharing and Usage / Exporting
You are not allowed to share your subscribers’ contact info with any third party for any reason. Trumpia does not share, sell, or rent any contact information with any party, with the exceptions listed below.
- To provide you with the products and services requested by you or your subscribers.
- To anticipate and resolve problems and conflicts with our products and services.
- For verification and authentication purposes in regards to requests or changes of any personal information or data related.
- For other purposes communicated to you at the time you provide or authorize the use of your information.
- To enforce our Terms of Use and Privacy Policy or other legal agreements.
- To outsource any of the tasks referenced in our Terms of Use and Privacy Policy, such as customer service.
- In response to a subpoena, court order, or other legal processes.
- To establish or exercise our legal rights or defend against legal claims.
- To share with a company controlled by, or under common control with Trumpia for any purpose permitted by our Terms of Use and Privacy Policy.
- When Trumpia believes such use or disclosure is (a) necessary in order to investigate, prevent, or take action regarding suspected illegal activities, fraud, or situations involving potential threats to the physical safety of any person, or (b) required by law.
- In the event of a merger, acquisition, consolidation, divestiture, or bankruptcy of Trumpia.