Review management is the process of managing your ratings by increasing positive reviews and minimizing poor ones. Trumpia brings the latest AI and automation technology to help you improve your ratings on review sites automatically. We do this by sorting satisfied customers and soliciting them to leave your positive reviews.
Without it you simply have to do too much leg work to get reviews from scratch. You have to identify satisfied customers and ask them to fill out reviews on sites like Yelp, Google, or industry-specific review sites. Plus many of them will never take the time to leave a review. Trumpia takes the grunt work out of the review management process and automatically carries it out for you without spamming your customers.
95% of consumers check reviews before they purchase.
79% of consumers trust online reviews as much as they trust reviews from friends.
90% of consumers will avoid a business with a poor reputation.
Send customers text surveys that get more responses and intelligently branch based on their answers, all automatically.
Send satisfied customers to review sites and send unsatisfied customers to a supervisor to handle issues and minimize poor reviews.
We also give you an additional tool to strengthen customer service with our powerful text inbox where you can respond to every customer inquiry. Our advanced inbox goes beyond basic two-way communication that you'll often see elsewhere.
In addition, Trumpia can answer your organization's FAQs automatically and instantly via texting, further boosting customer satisfaction.
Trumpia's satisfaction surveys automatically generate more reviews and will ensure your business gets more traffic.
Trumpia's automation will help you get more reviews which will drive more business to your brick-and-mortar stores.
More reviews equal more diners. You can even catch dissatisfied customers before they leave harmful reviews on Yelp or Google.
Automatically send post-visit surveys and forward only satisfied customers to review sites.
Rank highly in Google searches in your area by getting more positive reviews.
Whether you're a dealership or a mechanic, great reviews will boost your business.
Having good local ratings helps you find more potential buyers and sellers.
Rank as the top in your area with more reviews and better customer service.
A great tool for any business looking to 10x their leads, sales, and revenue
Fredy Hernandez, Social Operations at Morelli Fit