Text Reminder

The Leading SMS Provider
for Sending Text Reminders

What are Text Reminders?

Text reminders are SMS (also known as text) messages sent to subscribers in order to remind them of an appointment or reservation. This is especially effective because text messages are seen more frequently than email or voice reminders.

With Trumpia, businesses can send highly targeted and relevant text reminders to your contacts, automatically. This will minimize opt outs and improve customer engagement automatically, leading to higher engagement rates.

Why You Need Text Reminders

Studies have shown that over a third of consumers have opted in to be contacted by businesses, with the number only growing. Businesses who use this information to reach their customers to information of anything from an appointment or the latest sales promotion

Here are some statistics on why text reminders needs to be a part of your marketing strategy:

  • Text Messages Get Seen

    98% of text messages are read, compared to just 22% of emails

  • Texting Is Quick

    90% of text messages are read within 3 minutes.. This makes it the most effective way to generate traffic to your stores for last minute sales.

  • Texting Is Effective

    Text messages are responded to 7.5x more often and 60x quicker than emails.

  • Text Reminders Are Commonplace

    89% of consumers say they want to text message to communicate with a business, but only 48% of businesses are equipped to do this.

  • Texting Is Engaging

    Text reminders and text messaging have an engagement rate that is up to 8x higher higher than email.

Getting Started with Text Reminders

Once you decide you want to take advantage of sending text reminders, you need to find a text messaging provider like Trumpia. These providers give businesses the ability to send text reminders commercially, and they give you the tools to track your campaigns and engage your audience.

Sending out a Text Reminder

Once you’ve decided on a text messaging provider, here are the steps you need in order to send text reminders to your customers.

  • Get Contacts Signed Up

    Before you can send text reminders, you have to build a contact list. By law you have to have consent from your contacts to message them. Luckily getting this consent is easy. Here are 3 ways to do it.

    1. 1. Contacts can opt in to your text messaging campaigns themselves by texting in a mobile keyword. Mobile keywords are effective for signing customers up for text reminders because you can post them anywhere, including social media or in your store or office.
    2. 2.Online signup pages allow customers to opt in to receive text reminders by having them fill out an online form on your website. Online signup pages allow you to collect more information from your contacts to that you can get their consent to receive text reminders.
    3. 3. If you have express written consent from your existing contacts that they consent to receive messages from you, you can import their contact information manually into your bulk SMS database.
  • Send Your Text Reminders

    Once you have built a contact list, it’s time to send your text reminders. First you need to compose a message and choose who you want to send it to. Then you choose the date and time you want the contact to receive your text reminder. You can also attach an MMS picture or include a link for your contact to click. Once you’ve sent your text reminders, your SMS provider should be able to provide you with statistics to see how your contacts are interacting with your text reminders, including click through data and open rates.

Text Reminder Use Cases

In this section we want to cover how different types of businesses and organizations have used text reminders in order to engage their audience. This will help businesses and organizations understand how text reminders can help them to reach their business objectives.

  • Retail - Get The Word Out

    Because 98% of SMS messages get read, it is the most effective way to promote your upcoming sales and increase in-store traffic.

    • Use bulk SMS to make new product announcements to your customers.
    • Send more information about upcoming items to your customers in order to drive interest to your online or in-store offerings.
  • Churches - Engage Your Congregation

    Keep your congregation up-to-date about meetings and service times.

      Keep your congregation up-to-date about meetings and service times.

    • Send quick text reminders about upcoming services or activities like bible study.
    • Send reminders to participate in ministries, donate to your church, and remind them about upcoming events.
  • Hotels - Boost Revenue Year Round

    Inform your guests about their room reservations and loyalty rewards.

    • Send text reminders for things like spa appointments or restaurant reservations.
    • Text reminders are a surefire way to make sure conferences run smoothly by sending conference-goers a schedule of your events.
  • Recruiting - Get More Candidates

    For the same reasons you prefer SMS with your friends over calling them, text reminders are perfect for keeping candidates in the loop.

    • Send text reminders when more paperwork or information is needed from the candidates.
    • Cut down on no-shows for job fairs and interviews with text reminders.
  • Real Estate - Market Your Listings

    Keep your buyers interested and aware of your open houses or price drops.

    • Send text updates during the closing process to treamline how your properties sell.
    • Send text reminders to tenants about upcoming rent payments or service appointments.
  • Restaurants - Send Promotions to Customers

    90% of text reminders are read within 3 minutes of delivery, making it the most effective way to reach your patrons for last minute promotions.

    • Send text reminders with mobile coupons to attract more customers during off-peak times
    • Send out reservation reminders so that your customers can arrive on time.
  • Medical Offices

    Ensure patients remember their next doctors appointments.

    • Integrate with the scheduling software your office already uses to automatically send text reminders the day before an appointment.
    • With Trumpia, you can automatically confirm whether or not the patient can make it, and send corresponding messages based on their answer.

The Trumpia Text Reminder Advantage Trumpia’s text reminder and automation solution does more than just the simple text reminder applications of the competition.

  • Automation

    Set your campaigns on autopilot, saving valuable time and effort. Trumpia automatically carries out tasks for you, dynamically interacting with subscribers based on their behavior and profile.

    • Trumpia’s Auto Campaigns carry out mass messaging campaigns for you without the need to code or manage the system on a day to day basis. After you set it and forget it, our software will take care of the rest, saving you valuable time and completing complex tasks that would be impossible to do manually.
    • Initiate a drip campaign that sends messages at specific intervals whenever someone takes certain actions in our system. You designate the messages and timing, then sit back and relax as we take care of the rest.
  • Smart Targeting

    Trumpia’s Smart Targeting sorts contacts into separate distribution groups based on criteria you collect, from customer characteristics and specific interests to their behavior. This lets you mass message but target your subscribers, leading to more effective engagement and fewer opt outs.

    • Unlike traditional SMS marketing services that can only send a mass of untargeted messages, Trumpia’s Smart Targeting gets you results by maintaining your customer satisfaction by making sure they don't feel spammed.
    • Our Dynamic Targets keep your filtered distribution lists organized in real time, automatically updating whenever a new subscriber is added, a contact unsubscribes, or an existing profile gets updated.
  • Lifecycle Engagement

    Trumpia takes pride on something none of our competitors can match – Lifecycle Engagement. This means our platform is more than just a toolbox, it works for you to automatically engage your subscribers every time they interact with our system.

    • From initial sign-up, through nurturing, to conversion, and the feedback loop, our system can engage subscribers based on their prior behavior and collected data.
    • By providing automated, intelligent service, customers are more likely to become advocates for your business.
  • Omnichannel Messaging

    Trumpia isn't just for mass SMS, we provide a variety of marketing channels so you can ensure you reach 100% of your audience.

    • Multimedia Messaging Service (MMS) messages enable you to send vivid pictures and videos, immediately grabbing your audience's attention.
    • Our email comes with many of the same advanced capabilities that SMS does, like templates, targeting, message scheduling, and even automation.
  • API

    Thousands of customers come to Trumpia for our highly scalable messaging API, the foundation of which is programmable mass SMS. They then stay for life because of our unmatched service, time-saving productivity tools, and a variety of other messaging channels.

    • New short codes are expensive and take weeks to activate. We include a shared short code that’s ready for immediate use. We also have other number options that can match your use case.
    • We aren't just limited to mass SMS. Using our integrated solution, send messages via all popular channels, including text messaging, email, social media, and voice broadcast