What is a 7-Step Customer Journey?
A customer journey is a series of touchpoints throughout your lifelong relationship with them. This includes automated signups, nurturing with perfectly-timed information, personalized offers for each customer, and feedback & reviews.
Now imagine automating this journey so that every customer feels special without you having to lift a finger. Workbench, our unique workflow builder,
is known for its free-form omnidirectional user interface, unlike other highly restrictive workflow builders.
Others are limited to single direction and binary branching.
Trum·pia offers the industry's most intelligent customer engagement automation, powering your 7-Step Journeys:
- Get contacts to opt in
- Ask questions and capture responses
- Nurture them based on captured interests
- Convert them with targeted offers
- Automatically respond to inquiries with multiple branching
- Send surveys automatically
- Get better reviews, which lead to more sales