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SMS Marketing for Shopify

Whether you have an online business or a retail store, there is no better money-making tool than Personalized Customer Journeys, powered by both text and email. Trumpia for Shopify can dramatically increase your qualified leads, improve online reviews, and convert more shoppers into paying customers.

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Beyond Basics

Trumpia starts with popular marketing features like cart recovery, order confirmations, mass texting, email marketing, 2-way texting, and text keywords. Now take the next step - make these an integral part of your automated customer engagement using our 7-Step Customer Journeys.

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What is an Automated Customer Journey?

A customer journey is a series of touchpoints (like perfectly timed relevant messages) throughout your lifelong relationship with customers. This includes automated signup, engaged conversations, personalized offers, paid conversions, and customer feedback & reviews.

Now imagine automating this journey so every customer feels special without you having to lift a finger. That’s the power of our automated customer journey builder called Trumpia Workbench, which comes with a free-form omnidirectional user interface, unlike other highly restrictive workflows that only move in a single direction.

Trumpia offers the industry’s most intelligent customer engagement automation, powering your 7-Step Journeys to personalize each customer experience:

  • Get contacts to opt in
  • Ask questions and capture responses
  • Nurture them based on captured interests
  • Convert them with targeted offers
  • Respond to inquiries with automated branching
  • Send surveys automatically
  • Get better reviews, which lead to more sales
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Accolades

Forbes Advisor named Trumpia the top SMS marketing software on the market.

Trumpia is a well-known marketing automation company with A-list clients such as Jamba Juice, Chick-fil-A and Omni Hotels & Resorts. We picked it as the best service for marketing campaigns because its standard plan offers robust automation and targeting features such as drip campaigns, dynamic targeting, link tracking, and data capture. Its advanced plans include more intricate marketing features such as auto campaigns, conditioned drip campaigns, real-time targeting, and behavior tracking.

Forbes
  • Capterra
  • G2
  • Software Advice
  • High Performer spring 2024
  • Best Est. ROI spring 2024
  • Easiest Setup small business spring 2024
  • Fastest Implementation small business spring 2024
  • Best Meets Requirements small business spring 2024
  • Users Love Us

Get Measurable Results

While texting has a sky-high 98% open rate, you will be so much more successful with our personalized 7-step journeys. You will see tangible ROI with both marketing and non-marketing projects.

Text messages have higher read and response rates than any other messaging channel
Text messages have higher read and response rates than any other messaging channel
  • 22% Revenue Growth
  • 7.5x Response Rate Boost
  • 45% Response Rate
  • 70% Of Businesses Plan To Increase SMS

Why Trumpia?

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The Most Advanced Workflow Automation

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Not all drag-and-drop user interfaces are alike. Our free-form omnidirectional user interface allows the placement of tiles and flows anywhere (including recursive logic flows). As a result, Trumpia Workbench can handle more varieties of sophisticated customer journeys. Our omnidirectional branching makes all the difference over other restrictive unidirectional and binary branching.

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Prebuilt Applications

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Using Workbench’s ability to customize workflows, we have built numerous pre-built applications so that you can use them as your starting point to build or modify almost any workflow.

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Intelligent Targeting

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Use our Smart Targeting to drive more revenue via personalized offers. Our system can automatically learn about your subscribers, so you only send highly relevant messages. Our targeting works in real-time while customers are still responding to our questions. This reduces opt-outs, leading to longer journeys and more purchases.

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Consolidated Inbox

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Many platforms have two-way messaging, but it is often restricted to the back-and-forth of a two-way conversation. With our Consolidated Inbox, you capture the entire history of conversations, from keyword opt-ins, automated messaging, two-way messaging, survey responses, and mass messaging. You can even filter which types of messages you want to see.

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Fully Customizable Applications

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Completely tailor your customers’ experience throughout their journey. Don’t be limited by the pre-set features of ordinary one-size-fits-all platforms. A truly customizable platform like Trumpia ensures you get the best possible results.

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Review Management

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Get more favorable online reviews with surveys that automatically lead happy customers to leave reviews and escalate unhappy ones. When your satisfied customers rate you highly on Google or your site, you’ll get more leads.

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AI-powered Messaging

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Our platform harnesses the power of AI to make your messaging more powerful and creative. For example, if you give us the subject and tone of the message, our AI Composer will come back with several creative options to choose from.

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Texting and Email from One Platform

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Our coordinated SMS, MMS, and email ensure that their multi-channel journeys are consolidated and orchestrated. Don't ask the same question across different channels, and responses are captured and updated in real-time to be used in other campaigns.

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Enterprise Tools

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Trumpia is trusted by many Fortune 500 companies. Our enterprise features include data sets, access control, two-factor authentication, API, and integrations with Zapier, Typeform, Shopify, and Salesforce.

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Best-in-Class Service

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We offer 365-day support, a 9-minute average response time, dedicated account managers, compliance consultations, expert onboarding, and custom development. Support levels vary depending on your plans.

FAQs

Why should I choose Trumpia?

There’s a reason why Forbes picked us as the #1 SMS marketing software. Trumpia comes with features and services you can't find anywhere else, like a free-form omnidirectional automated workflow builder, reputation management, 7-step customer journeys, AI-powered composing, multichannel messaging, 365-day live support, and dedicated account management.

How are messaging credits used?

Credits are used for each text message sent or received. Longer messages may use more credits. One credit is 160 characters or less in length.

Can I attach videos, pictures, and GIFs to my text messages?

Yes, that is considered an MMS message. MMS messages cost 3 messaging credits compared to 1 messaging credit for a standard SMS message.

How soon can we start sending messages once we pay?

The number provisioning process varies by the type of number and must be completed before you can start sending messages. The TFN (Toll-free Number) provisioning process usually takes between 2 and 5 days. 10DLC numbers take 10 days on average to be provisioned. Shortcodes take longer to provision, typically between 4 and 6 weeks.

What happens if I run out of credits?

You can purchase credit buckets a la carte from your account or you can call us to purchase them as well.

What type of number will I be receiving with my account?

All Trumpia accounts are given a toll-free number free of charge. 10DLCs (10-digit long codes) and dedicated short codes can also be provisioned for an additional fee(s).

Can I use my current number for texting?

Absolutely. We can text-enable existing landline numbers. It typically takes around 10 business days to get the number provisioned.

I'm a small business that wants to grow. Can Trumpia help?

Absolutely. The same features and tools that help Fortune 500s have been used by our small business partners to great success. Connect with us today and we can customize a plan to fit your needs.