Text Messaging for Critical Alerts

How to use Trumpia for Critical Alerts

• Address Questions and Concerns

  If someone is hiding from a danger, texting offers a discreet way to contact you as opposed to a noisy phone call. Also, in a case of urgency, people may not know what number to text. But with Trumpia’s landline texting, you can text-enable your well-known main number so they can simply text instead of call. On the other side, you can have dedicated staff responding to those messages, instructing and guiding people towards safety.

  Track Results

  See exactly how many people responded to your text, how many people opened your email, and other crucial data during a critical situation. With Trumpia, you can see these figures on our dashboard instantly as they come in, so you can make more informed decisions.

• Send Alerts From Anywhere

  In critical situations, your staff may be on the move and won’t always have immediate access to their computers or a reliable internet connection. With Trumpia, your staff can easily send a text alert from their mobile phones to everyone on your distribution list. They don’t need to install any apps or even have internet access on their phones. In times when seconds matter, the flexibility this offers could be astronomical.

  Create Contingency Plans via SMS

  No one ever knows when disaster will strike, but Trumpia is here to help you be ready, just in case. Our strategic consultants will work with you to devise a plan for critical situations, and our industry-leading support staff can help.
  
  Knowing where to go when a disaster strikes occurs could be the deciding factor towards being safe. Utilizing Trumpia’s SMS software, a church organization located in Beaumont, Texas was able to share refuge locations with its congregation via text, helping its members reach a safe place and weather the storm of Hurricane Harvey.

• Alert Everyone, All At Once

  Text alerts are the fastest way to communicate, but you can’t rely on just one mode of communication in dire situations. With our multi-channel software, you can notify your entire audience simultaneously via SMS, MMS, Email and Voice. Make sure everyone gets your alert, no matter where they are or what device they’re using.

  Automate Followup

  Debriefing after a critical situation can be an extremely important way to bring closure. But especially with larger organizations, you may not have the time to personally connect with every person. With our Automated Workflows, you can set up campaigns that take care of a lot of the legwork for you.
  
  For example, after a situation is resolved, a school may send out an email with a link to a debriefing event or web page. If the student or parent clicks that link to get more information, they wouldn’t receive any more messages. However, if they don’t click the link within a couple of days, our system could automatically send it again via text message to make sure they see it.

• Get Nearly Instant Responses

  Compared to emails, text messages have a response rate that is 750% higher and 60x faster. That is far more efficient than sending a traditional email - which means you should highly reconsider switching your choice communication platform. During crisis situations, Trumpia makes getting instant answers easier through our Yes/No feature. This lets your contacts report back if they are safe or still in need of help, allowing you to get a rough headcount and provide that information to first responders.