Text Messaging for Employee Communication

How Organizations use Texting for HR Teams

• Send Policy Updates

  There is no bigger timesink than answering the same employee questions over and over again. And this can be very frustrating for HR teams who work tirelessly to create systems and documents that help streamline information. With SMS texting, you can keep employees in the know and accountable by sending updates to new policies via text and including trackable links. Our automated workflows can even answer FAQ for you, saving your HR team valuable time.

  Have Two-Way SMS Conversations

  The recruitment process often comes with questions, concerns, and scheduling conflicts that need to be resolved. These issues are quickly managed through two-way employee text messaging, where applicants can ask questions and receive answers in real-time. This means you spend less time on the phone and more time recruiting.

• Learn More About Your Employees

  With more sophisticated software like Trumpia, you can even do things like target specific subsets of your employees. Our software can do this by asking your employees questions, and automatically capturing their responses. Then, you can use this information to send accurately targeted messages. For example, when you have an alert for just the managers of your I.T. team at your Arizona location, you can send it to just those employees rather than your entire staff.

  Use Texting to Recruit

  One of the most important aspects of any business is recruiting the most qualified candidates. Studies show that 70% of candidates would like to apply for open positions on their mobile devices. While SMS is a relatively new way to recruit candidates, it is quickly becoming one of the most effective ways to find new talent.

• Use SMS For Employee Training

  Any company with an excellent training and onboarding system ensures seamless employee integration. And without being properly prepared, many prospective employees can feel overwhelmed, creating an unhealthy work environment. We recommend sending resources and training material via text in order to make sure they receive it!
  
  Sending the resources via text beforehand can also free up valuable time during in person training that can be devoted to other things. Therefore, you can make your onboarding process a lot smoother by automating this part of the training process. You can even send links and track who has clicked them, leading to better training efficiency.
  
  Trumpia is also able to send them a quick text survey to determine their proficiency, and then automate responses based on if they answer correctly. Using reporting features, you can then quickly analyze answers to identify which employees mastered the content and which ones need additional training.

  Maximize Open Enrollment With SMS

  By alerting employees prior to enrollment season through a mass text message, you will give them substantial time to evaluate their current plans and ask any questions before the open enrollment deadline.
  
  Send out links to your open enrollment plans to your employees through text. This will allow them to discover each plan fully while alleviating a majority of the questions needed to be answered by your HR department and ensure they pick the optimal plan. And keep in mind that employees that are satisfied with their benefits are 4x more likely to be satisfied with their work.
  
  With Trumpia, you can even send links to the forms. Then, a week before the deadline, you can automatically send reminders to everyone who still needs to fill them out.

• Automate Some Hiring Processes

  With Trumpia’s automation and targeting, businesses can automate certain processes like screening potential candidates, freeing up their staff’s time to work on more important tasks. Give your candidates what they want by implementing SMS to take your recruitment process to the next level. Tasks that take a lot of time, such as coordinating interview times, providing paperwork, and sending notifications of deadlines can all be streamlined through text.

  Keep Applicants In The Loop With Texting

  Sharing news and information with prospects will keep them interested and in the loop. You can even send them relevant information based on the keyword they texted, behavioral history such as click-throughs, and interest so that you give them updates that are relevant to the position.