Why Use Automated Text Message Workflows for Utility Companies
Utility companies can use SMS features like Automated Text Message Workflows to effectively communicate with their customers.
Automated Text Message Workflows allow companies or departments like Utility Companies to fully automate their manual processes by carrying out repetitive tasks. Automated Workflows can do things like carrying out conversations with customers without the need to dedicate staff to answer frequently asked questions. Not all automated text message workflows are the same, as many workflow providers really only offer drip campaigns that look like workflows. Trumpia’s Automated Workflows can be fully customized in order to best meet the needs of your customers, allowing you to create winning campaigns that can help with things like lead generation, answering frequently asked questions, data collection, and carrying out intelligent drip campaigns. On top of all of this, our workflows come with pre-built templates that you can customize in a matter of minutes. This means you don't have to program anything yourself, just choose a text message workflow, adjust the settings to suit your needs, and you’re set.