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  • Why Trumpia

Why Trumpia?

Trumpia was built on 15+ years of experience in SMS marketing. Our texting solution has all of the features you would expect, including mass messaging, mobile keywords, two-way messaging, and even email. Our software is uniquely positioned to both meet your initial needs and offer a pathway to grow with more advanced capabilities that you’ll need soon after you master mass messaging. That’s because we know that the best way to get a return on your messaging is to create personalized journeys to boost revenue, customer satisfaction, retention, and day-to-day operations, all automatically.

What Sets Trumpia Apart

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Build Customized Workflows:
No Programmer Needed

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Workbench is an automated workflow builder that allows you to customize workflows through an easy-to-use UI -- just drag and drop. But not all drag-and-drop user interfaces are the same. Our free-form omnidirectional user interface enables users to easily create powerful workflows, allowing placement of tiles and branching anywhere in the workflow. Only Workbench can carry out the most sophisticated business processes, while others are often limited to unidirectional binary branching.

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7-Step Customer Journeys

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A customer journey is a series of touchpoints that help you build relationships with your customers or employees. This includes automating signups, nurturing, targeted offers, customer service, and review management. While other solutions claim automated engagement, the depth of customizability and effectiveness achieved by our free-form omnidirectional workflows is a generation ahead. Trumpia Workbench builds sophisticated lifelong journeys in addition to the single-purpose workflows built by other solutions.

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Pre-built Applets

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Trumpia has 50+ pre-built applets that have been proven by our customers to effectively meet their business objectives. You simply need to load up our applet, change a few variables to suit your needs, and activate it — no programming required.

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Target Your Messages

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Blanket-bombing messages is a surefire way to lose subscribers. Trumpia automates the processes of learning about subscribers like their interests and preferences, storing that data, and then using it to tailor each message, so you send only highly relevant information.

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Texting and Email from One Platform

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Trumpia comes with integrated multi-channel messaging because we believe in the power of coordinated campaigns and consolidated databases. Otherwise, your subscribers end up getting duplicate or uncoordinated messages because they already responded to your email or text.

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Consolidated Inbox

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Any competitor can offer two-way messaging, but it is often basic. With our inbox, you capture entire conversations, from keyword opt-ins, automated messaging, two-way conversations, mass messaging, and all of their responses. Even better, the full history of these messages can be easily filtered by messaging category.

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Powerful Integrations

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Trumpia’s powerful messaging capabilities can be integrated to work seamlessly with your existing database or favorite software. Easily integrate via Zapier or our direct integrations without having to code it yourself. Or you can use our powerful open API to integrate with your current system. We even have a custom development team that can build integrations for you.

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Reputation Management

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Get more favorable online reviews using surveys that automatically lead happy customers to leave reviews & escalate unhappy ones. When your satisfied customers rate you highly on Google or other review sites, you’ll get more leads.

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AI-Powered Messaging

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Trumpia harnesses the power of AI technology to make your messaging more creative and polished. Simply enter the purpose of your desired message and let our system generate creative ideas for you, saving you time.

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Access Control and Sub-accounts

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Trumpia comes with a bevy of enterprise features that give you access control over your messaging. Data Sets let you organize contacts, lists, and features into groups. Then for each user, you can designate what features and data they are allowed to access and view in their user interface when they log in.

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Premium Support, 365 Days a Year

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Our consultants help you grow from your initial use case to a comprehensive automated strategy. We know waiting on hold is no fun. That’s why Trumpia’s customer service is not an afterthought. Live Support is available via the phone (with the proper plan) or online in under 9 minutes on average, 365 days a year, including holidays and weekends.

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Accolades

Forbes named Trumpia the top SMS marketing software on the market.

Trumpia is a well-known marketing automation company with A-list clients such as Jamba Juice, Chick-fil-A and Omni Hotels & Resorts. We picked it as the best service for marketing campaigns because its standard plan offers robust automation and targeting features such as drip campaigns, dynamic targeting, link tracking, and data capture. Its advanced plans include more intricate marketing features such as auto campaigns, conditioned drip campaigns, real-time targeting, and behavior tracking.

Forbes