MMS Picture Messaging for Hotels and Hospitality

The Communication Channel With A Proven 98% Open Rate

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Why Use MMS Picture Messaging for Hotels and Hospitality

SMS features like MMS Picture Messaging are great for the hospitality industry because it allows you to communicate with customers in real time via texting

MMS Picture Messaging is the marketing or messaging technique of sending an MMS picture message to a customer or contact in order to entice them with a stunning image and promote your Hotels and Hospitality organization. MMS Picture Messaging is very similar to SMS Marketing in that you are sending messages directly to a contact’s phone to better service your Hotels and Hospitality business objectives, but unlike other forms of messaging these messages include stunning pictures or videos. While many texting services can send MMS Picture Messages, only Trumpia can automate the entire messaging process, allowing you to automatically target and send relevant MMS Picture Messages to your desired audience, all without lifting a finger or manually sending messages. In addition, our system can ask customers questions and capture that data to better target your messages in the future, leading to better customer retention, higher customer satisfaction, and in turn a greater return on your investment.

Overview of MMS Picture Messaging for Hotels and Hospitality

The hospitality industry can use features like MMS Picture Messaging to communicate with guests and upsell things like spa packages or room service.

So how does MMS Picture Messaging for your Hotels and Hospitality work? First, you need to get customers to opt-in and sign themselves up to receive your messages because you cannot carry out MMS Picture Messaging campaigns without a customer’s consent to receive these messages. They can quickly opt themselves into your messaging lists by texting in a SMS Keyword to your registered phone number or short code. Trumpia can then gather targeting information with our Data Capture in order to better target messages to your customers and reduce opt-outs. Trumpia’s Automated Workflows can then kick in, leading customers down different messaging paths that are relevant to Hotels and Hospitality. This can include sending a follow-up MMS picture or SMS text, asking more questions to learn more about them, as well as other things. So while other MMS Picture Messaging solutions can offer some features like MMS picture messaging, none of them can offer the automation and personalization that Trumpia can offer its Hotels and Hospitality customers.