Why Use MMS Picture Messaging for Customer Service
Texting is great for customer service because features like MMS Picture Messaging help you reach your customers and answer any questions they have.
MMS Picture Messaging is the marketing or messaging technique of sending an MMS picture message to a customer or contact in order to entice them with a stunning image and promote your Customer Service organization. MMS Picture Messaging is very similar to SMS Marketing in that you are sending messages directly to a contact’s phone to better service your Customer Service business objectives, but unlike other forms of messaging these messages include stunning pictures or videos. While many texting services can send MMS Picture Messages, only Trumpia can automate the entire messaging process, allowing you to automatically target and send relevant MMS Picture Messages to your desired audience, all without lifting a finger or manually sending messages. In addition, our system can ask customers questions and capture that data to better target your messages in the future, leading to better customer retention, higher customer satisfaction, and in turn a greater return on your investment.