01 Generate More Revenue
With a 98% read rate vs email’s 22%, text messaging is the perfect tool to increase attendance at your auctions and maximize your ROI.
- Send out mass text blasts to your customers before an auction date to increase attendance. For example, let all of your dealership customers know when the next dealer exclusive auction is live.
- Trumpia’s unique Smart Targeting feature will allow you to send relevant messages to customers that best match their desired vehicle type and budget range.
02 Boost Customer Service
For the same reasons you prefer texting with your friends over calling them, SMS is the most convenient and effective communication channel for engaging with customers.
- Create keywords that build your contact database. For example, ask customers to text “Auctions” to your short code to collect their mobile number and our system will ask questions to capture more targeting information.
- Send MMS picture messages of cars to your customers so they can see what they are buying.
- Our Text Bot can automatically answer common questions customers may have without tying up your employees on the phone.
03 Improve Customer Satisfaction
Everyone carries their phone with them at all times, making it the perfect tool to send and receive alerts.
- Our Two-Way Texting allows your customers to communicate with you without the risk of phone tag or buried emails. Better yet, you can do this using your existing landline number, so you don’t have to use your personal number to text for business.
- Because texts get responded to 7.5x more often than email, you’ll be able to gather more feedback.