Government Text Message Alerts Software

Texting for Government

When it comes to messaging the public, reach and speed are vital. That’s why more and more local governments and government agencies are turning to texting in order to reach the public. It’s no surprise why, as 98% of text messages are read, and 90% of them are read within 3 minutes, meaning the scale and the speed is unmatched. Trumpia’s powerful targeting and automation tools go further than common mass texting solutions, and our text messaging for Government solution helps deliver better service, saves time, and helps manage employees better.

Why Government Agencies Need Texting

Keep Citizens and Government Agencies Informed

Texting has proven itself to be an important tool when it comes to sending event reminders, road collision notifications, and weather alerts to the public. With mobile keywords, agencies can quickly collect contacts to begin sending them these messages.

But maintaining an informed community is a two-way street, where the government and public must communicate issues to better serve the community. With a texting solution like Trumpia, you can use two-way texting to allow government agencies to ask the public questions and receive answers in real-time. This is perfect for things like reporting graffiti, potholes, or addressing other things that are on the mind of the public, all without having to have lengthy phone calls or email chains.

Get Your Community Engaged

With a read rate of 98%, SMS messages are the best way to boost attendance at events, increase donations, and get more volunteers. Getting the public to your events and coordinating volunteers can be a daunting task. But with texting paired with email, government agencies can send mass alerts before registration for community programs, meaning the public will know about programs and you will receive more applications.

You can also use texting as a way to receive feedback from the public about events and services. Send text surveys and polls directly to their phones and allow them to text back responses. With a response rate 750% higher than email, surveys sent via text messaging will garner enough feedback to actually make an impact.

Improve Processes

Government related processes can be time-consuming to say the least. Tedious tasks such as voter registration, billing, health insurance enrollment, and information lookup can all be streamlined by implementing an SMS service.

Text messaging for governments can effectively increase voter registration and government program enrollment by sending scheduled reminders of enrollment deadlines, step-by-step guides for registration, and even locations of the nearest polling and enrollment centers.

Citizens are tired of wasting their time waiting in lines, especially at the DMV. Free up the lines at public offices by sending documents, appointment reminders, or schedule appointments via text, alleviating the pain of waiting an eternity in line for a simple registration form or enrollment document.

Communicate with Staff via Texting

With a government texting solution you can use the same software to communicate with your staff or field crews, reducing dependency on two-way radios and making sure that they show up to service appointments on time with appointment reminders. In addition you can use access control and data segregation to allow management to regulate which employees have access to certain features or databases.

Ensure Safety During Emergency Situations

A key to dealing with an emergency situation is quickly informing the public of the danger. Studies have shown that 90% of all texts are read within 3 minutes of delivery, which means text messages are the most reliable form of communication when it comes to emergency notifications. Sending mass text alerts allows government agencies to notify the public in a timely manner so that power outages and other potential emergencies don’t creep up on people and cost government agencies and the public money.

What Customers Are Saying About Government Texting

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    “A local newspaper subscribes to the alert system as well. When the bomb threat happened, they got the news first from our text messages. That’s the speed a system like this can offer.”

    - Dr. Ronald Rowe: Superintendent of Mercer Area School District

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