Government Text Alerts | SMS Texting Software

Texting for Government

Governments and government agencies know that quick and effective communication with the public is key. Governments and agencies have a duty to make sure the public is informed and that they are getting the most out of their tax dollars. Text messaging for government are the perfect solution for agencies who need to get information out to as many people as possible, especially because SMS text messages have a 98% read rate. Trumpia's SMS texting software has powerful targeting and automation tools that help you get the most out of your budget.

Why Use Text Messaging for Government Agencies

Keep Citizens and Government Agencies Informed

Texting has proven itself to be an important tool when it comes to sending event reminders, road collision notifications, and weather alerts to the public. With text keywords, agencies can quickly collect contacts to begin sending them these messages.

One of the best things about utilizing SMS texting with Trumpia in order to send mass text messages is that you can also receive messages back from your contacts through Two-Way Texting. Two Way Texting allows government agencies to ask questions and gather feedback because contacts can text back and forth when they receive messages from you. And the best part is that all of their answers are stored in a dedicated inbox. This has a wide array of use cases for government agencies, where the public can help them be aware of what is going on in their community.

Texts shows how unions are using SMS messages to improve membership

A subscriber is happy to receive an SMS message from a Trumpia client

Get Your Community Engaged

With a read rate of 98%, SMS messages are the best way to boost attendance at events, increase donations, and get more volunteers. Getting the public to your events and coordinating volunteers can be a daunting task. But with texting paired with email, government agencies can send mass alerts before registration for community programs, meaning the public will know about programs and you will receive more applications.

You can also use texting as a way to receive feedback from the public about events and services. Send text surveys and polls directly to their phones and allow them to text back responses. With a response rate 750% higher than email, surveys sent via text messaging will garner enough feedback to actually make an impact.

Improve Processes

Government related processes can be time-consuming to say the least. Tedious tasks such as voter registration, billing, health insurance enrollment, and information lookup can all be streamlined by implementing an SMS service.

Text messaging for governments can effectively increase voter registration and government program enrollment by sending scheduled reminders of enrollment deadlines, step-by-step guides for registration, and even locations of the nearest polling and enrollment centers.

Citizens are tired of wasting their time waiting in lines, especially at the DMV. Free up the lines at public offices by sending documents, appointment reminders, or schedule appointments via text, alleviating the pain of waiting an eternity in line for a simple registration form or enrollment document.

Illustration of an appointment reminder system

Subscriber is happy to receive SMS messages targeting her interests

Communicate with Staff via Texting

You don't just have to use texting to communicate with the public, you can message your staff too. Whether it's for upcoming meetings, paperwork deadlines, or general office SOP, you can quickly text the relevant employees with Trumpia's automation. You can also set appointments through our Appointment Reminder feature. You can also silo data and messaging duties with our access control and data segregation that allow management to regulate which employees have access to certain features or databases within your Trumpia user interface.

Ensure Safety During Emergency Situations

A key to dealing with an emergency situation is quickly informing the public of the danger. Studies have shown that 90% of all texts are read within 3 minutes of delivery, which means text messages are the most reliable form of communication when it comes to emergency notifications. Sending mass text alerts allows government agencies to notify the public in a timely manner so that power outages and other potential emergencies don't creep up on people and cost government agencies and the public money.

A text message warning about office closures

Automated Templates for Government

Workbench is Trumpia's automated workflow builder that comes with pre-programmed templates specifically for government agencies. Use these to get started quickly, rather than having to build everything from scratch.

Send Critical Alerts by Zip Code

Let residents opt in to receive text alerts from you. When they do, they'll automatically be asked for their zip code. This way, when something goes wrong, you can immediately alert those affected without needlessly alarming those who live far away from the incident.

What Customers Are Saying About Government Texting

"A local newspaper subscribes to the alert system as well. When the bomb threat happened, they got the news first from our text messages. That's the speed a system like this can offer."

- Dr. Ronald Rowe: Superintendent of Mercer Area School District

Text Messaging for Government