Text Marketing for Hotels In Action
Omni Dallas Hotel is a 1001 room luxury hotel, located in downtown Dallas, Texas. When tragedy struck the Dallas Police Department within close vicinity of the hotel, Omni Dallas needed to immediately communicate with employees to inform them that the hotel was safe. Fortunately, Omni Dallas was able to use the very same mass communication system they regularly utilized, Trumpia, for this special case. The Omni Dallas Hotel was able to immediately notify all employees of the event, keeping them and their guests informed as the crisis progressed, giving them peace of mind that is invaluable during critical situations.
"It was very helpful to be able to notify all associates at one time. We were able to quickly get in touch with Trumpia staff to get a time restriction exemption, allowing us to message everyone during the event and through the night. It's very comforting and brings great peace of mind to know that we can reach our entire team during events like this."
- Julie Palmer, Associate Director of Human Resources at Omni Hotel