01 Boost Revenue
With a 98% read rate vs email’s 22%, text messaging is the perfect tool to increase customer interest and maximize your ROI.
- Run text-to-win promotions to build your subscriber database.
- Increase in-store traffic and revenue with mobile coupons.
- Use our integrated platform to announce promotions via email, social media posts, and text.
02 Send Targeted Promotions
Marketing requires targeting. Trumpia allows you to send customers targeted messages based on their interests and behavior within our system.
- Sort customers into separate lists to send only relevant messages.
- Called Dynamic Targets, these lists update automatically in real time as subscriber information is added, deleted or changed.
- Track behavior such as clicked links to better gauge interest and send targeted offers.
03 Automate Campaigns
Trumpia’s industry-leading SMS Automation carries out tasks for you, allowing you to dynamically engage customers and streamline operations.
- Use our intelligent Text Bot to automatically answer frequently asked questions. It can even dynamically branch based on how the customer responds, directing them to relevant information.
- Automatically send a reminder if a coupon is about to expire and hasn’t been used yet.
04 Increase Customer Satisfaction
64% of consumers say they prefer texting over voice calls for customer service.
- Two-way texting allows customers to quickly communicate with you without the risk of phone tag or buried emails.
- Text surveys get 60x faster and 7.5x more responses than email or postal surveys
- Since our Smart Targeting sends only relevant messages, it greatly boosts customer satisfaction and minimizes opt-outs.