Texting for Utility Companies
Whether it is something small like a brief service outage or something as big as a downed powerline, service companies have adopted text messaging for utilities. Over two-thirds of customers prefer texting over phone calls for customer service, and 97% text at least once a day, making it vital for companies to integrate SMS into their existing communication strategy. Trumpia's SMS marketing software go beyond simple mass texting by helping target customers to drive revenue, provide better service, and automate time consuming tasks when communicating with your internal team and your customers.