Toll Free Texting

Send SMS Text Messages
from Your Toll Free Number

What is Toll-Free Texting?

In the evolving SMS A2P (Application to Person) marketplace, short codes have always been the most popular, but in 2019 new number options have launched that may be a better fit for certain use cases.

Toll-Free texting numbers, the newest number option for texting, combine the power and flexibility of dedicated codes with the affordability of shared ones.

Some benefits are:

  • Compatibility with text service provider features like automation and keywords.
  • More readily recognizable as a phone number than a short code.
  • Gives your business the presence of a national brand.
  • Contacts can text or call the same number.

Why Use Toll-Free Numbers?

Shared short codes are great because they let you send mass messages, but they often have routing issues for 2-way texting and someone else could have taken the keyword you want. On the other hand, dedicated short codes eliminate these two problems but come at a higher price.

With toll-free texting numbers, SMS services like Trumpia combine the power and flexibility of dedicated codes with the affordability of shared ones.

Frequently Asked Questions About Toll-Free Texting Let’s answer some frequently asked questions about Toll-Free SMS:

  • What are Toll-Free numbers?

    These are 10-digit numbers that begin with the prefix 800, 888, 877, 866, 855, 844, or 833. Carriers already allow for these numbers to send mass text messages for commercial use.

  • What is the throughput for Toll-Free Numbers?

    Depending upon your use case, your number can be provisioned for a throughput of over 100 messages per second.

  • Will the Toll-Free numbers work similar to dedicated short codes?

    Toll-Free numbers will work essentially the same as a dedicated short codes, including being able to send mass messages and work with Trumpia’s advanced features, like our automation. The differences between the two include:

    • It will be a 10-digit number rather than 5-digits short code number.
    • MMS will be supported on Toll-Free numbers later this year.
    • You may be able to provision to receive phone calls as well as text messages on your Toll-Free number.

How Different Industries Can Use Toll Free Texting

In this section we want to cover how different types of businesses and organizations can use toll free SMS to reach their audience.

  • Retail: Boost Your Reach

    SMS is the most effective way to promote your upcoming sales, increase in-store traffic, and manage your customer support.

    • Use toll free texting to make new product announcements to your customers.
    • Send more information about upcoming items via toll free SMS in order to drive interest to your online or brick-and-mortar stores.
    • Reduce call volume and let customers text message your business any inquiries or questions
  • Marketing: Maximize Revenue

    Increase customer interest and get the highest ROI possible.

    • Increase in-store traffic and revenue by sending toll free texting offers and mobile coupons.
    • Automatically send a toll free SMS reminder if a coupon is about to expire or when a sale is ending in order to get the most out of your marketing campaigns.
  • Universities: Reach Prospective Students

    Better reach prospective students to better market your university to them and increase your attendance.

    • During critical situations, toll free SMS is perfect for reaching all students, staff, and faculty to the danger.
    • Send automated toll free SMS reminders for approaching application and financial aid deadlines.
  • Car Dealerships: Market Your Cars

    Getting the message out about new models or an upcoming sale can be a chore. Luckily, toll free texting allows you to better reach your customers.

    • Send promotions via toll free SMS about upcoming sales or when new models arrive.
    • Send and receive toll free text messages to answer customer questions without being tied up on the phone.
  • Hotels: Fill Rooms Year Round

    Texting is the best way to have your hotel’s messages seen and keep reservations booked year round.

    • Increase reservations and sales during the off-season by sending toll free SMS promotions.
    • Toll free texting is a great way to spread the word about open rooms or communicate during conferences.
  • Recruiting: Get More Candidates

    Because of its reach, toll free texting is the most effective communication channel for recruiting.

    • Market your business to recruits and send new job openings to interested candidates.
    • Cut down on no-shows for job fairs and interviews with automated toll free SMS reminders.
  • Real Estate: Fill Your Listings

    Texting is a simple and cost effective way to advertise your openings and quickly find interested buyers.

    • Through mass texting, send property listings to different groups of interested buyers based off of what they are looking for.
    • Generate interest and send interested buyers updates or MMS pictures of your properties.

The Trumpia Advantage

  • Mass Texting

    Unlike traditional 10-digit local numbers, toll-free numbers are provisioned by carriers to send hundreds of text messages per second.

  • Dedicated Code

    Operate your own code without the expenses of a dedicated short code, which could come out to as much as 100x the cost.

  • Advanced Features

    Toll-free numbers are compatible with our suite of advanced features including targeting and automation.

  • Recognizable

    10-digit phone numbers in general are more readily recognizable as a phone number than a 5-digit short code, thereby potentially increasing open and response rates.

  • National Presence

    Gain the impression of a national brand with a toll-free number.

  • Text-Enable Existing Numbers

    With Trumpia, you can text-enable the toll-free number you already operate, saving you from having to change it on your website and collateral. If you do not already operate one, we can provide one for you, allowing contacts to text or call the same number.

  • Powerful Automation

    Set your campaigns on autopilot, saving valuable time and effort. Trumpia automatically carries out tasks for you, dynamically interacting with subscribers based on their behavior and profile.

    • Trumpia’s Auto Campaigns carry out mass messaging campaigns for you without the need to code or manage the system on a day to day basis. After you set it and forget it, our software will take care of the rest, saving you valuable time and completing complex tasks that would be impossible to do manually.
    • Initiate a drip campaign that sends messages at specific intervals whenever someone takes certain actions in our system. You designate the messages and timing, then sit back and relax as we take care of the rest.
  • Lifecycle Engagement

    Trumpia takes pride on something none of our competitors can match – Lifecycle Engagement. This means our platform is more than just a toolbox, it works for you to automatically engage your subscribers every time they interact with our system.

    • From initial sign-up, through nurturing, to conversion, and the feedback loop, our system can engage subscribers based on their prior behavior and collected data.
    • By providing automated, intelligent toll free texting services, customers are more likely to stay with your business as you grow.
  • Smart Targeting

    Trumpia’s Smart Targeting sorts contacts into separate distribution groups based on criteria you collect, from customer characteristics and specific interests to their behavior. This lets you mass message but target your subscribers, leading to more effective engagement and fewer opt outs.

    • Unlike traditional toll free SMS services that can only send messages blindly without targeting, Trumpia’s Smart Targeting gets you results by maintaining your customer satisfaction by making sure they don't feel spammed.
    • Our Dynamic Targets keep your filtered distribution lists organized in real time, automatically updating whenever a new subscriber is added, a contact unsubscribes, or an existing profile gets updated.
  • Omnichannel Messaging

    Trumpia isn't just for sending messages via toll free texting, we provide a variety of marketing channels so you can ensure you reach 100% of your audience.

    • Multimedia Messaging Service (MMS) messages enable you to send vivid pictures and videos, immediately grabbing your audience's attention. MMS will be supported via toll free texting later on in 2019.
    • We have mass email with many of the same advantages that our toll free SMS offering has, like templates, targeting, message scheduling, and even automation.
  • API

    Thousands of customers come to Trumpia for our highly scalable messaging API, the foundation of which is programmable SMS including toll free texting. They then stay with us because of our unmatched service, time-saving productivity tools, and a variety of other messaging channels.

    • New short codes are expensive and take weeks to activate. We have a variety of other number options including toll free SMS.
    • We aren't just limited to toll free SMS. Using our integrated solution, send messages via all popular channels, including text messaging, email, social media, and voice broadcast interested and ready.