In the evolving text messaging marketplace, short codes have always been the most popular, but new number options have launched that may be a better fit for most use cases. Toll-Free texting numbers combine the power and flexibility of dedicated codes with the affordability of shared ones.
Toll-Free numbers are 10-digit phone numbers that begin with the prefix 800, 888, 877, 866, 855, 844, or 833. Carriers have provisioned these numbers to send mass text messages commercially. They are the first type of 10-digit numbers to get green-lighted for this.
Shared short codes were great because they let you send mass messages, but they are in the process of being retired by carriers due to a number of drawbacks which you can read more about here. On the other hand, dedicated short codes eliminate these two problems but come at a significantly higher price.
This is where Toll-Free texting comes in. They cost thousands of dollars less than a dedicated short code, but come with many of the same benefits. However, they offer even more advantages including:
Because toll-free numbers are in the 10-digit format that most of us are used to, they are more readily recognized as a phone number and thus more likely to be engaged with.
Generally, toll-free numbers are associated with larger brands. But with Trumpia, they come packed with every plan.
With a toll-free number, contacts can text or call the same number. This also means you only have to operate and advertise a single number on your collateral.
Text enabling a Toll-Free number comes at a low cost, especially when compared to a dedicated short code. With Trumpia, every plan includes the use of a toll-free number.
The main difference is cost. Since shared short codes have been sunsetted, the only available form of short code texting is a dedicated code, which costs thousands of dollars a year. Toll-Free numbers only cost a few dollars a month and support many of the same features of a dedicated code.
Yes! With Trumpia, we can text-enable your existing phone number.
This really depends on your provider. As a benchmark, Trumpia has the highest throughput in the industry of 150 messages a second, which is about 50x the speed of 3 messages a second that some competitors offer.
Yes! Toll-Free numbers are able to send and receive MMS messages which can include pictures or videos.