Why Use Trumpia Workbench for Customer Service
Texting is great for customer service because features like Trumpia Workbench help you reach your customers and answer any questions they have.
Trumpia Workbench is the most powerful automated workflow builder on the market, and is particularly useful for Customer Service. It allows you to customize your text messaging and email campaigns with an easy-to-use user interface with drag and drop functionality. Since there is no coding required, your team can build complex and powerful workflows with little to no training, so your front office staff can build their own workflows to automate their most repetitive or time-consuming tasks. Workbench is perfect for Customer Service because it allows you to meet the needs of your customers and employees without the long delay and endless development costs of a programming team that needs months to build out static workflows. Trumpia Workbench even comes with pre-built applets designed by our power users and our engineers, so you know they are effective. They can quickly be customized to meet your specific needs, and then you are good to go!