01 Get Customers In For Sales
Texting has an unmatched read rate of 98%, making it the most effective way to promote upcoming sales and increase in-store traffic.
- Build your subscriber database with mobile keywords that customers can text to receive deal alerts and coupons.
- Make new product announcements to all of your customers or just the ones who expressed interest in the product.
- Periodically send more information about big ticket items to better educate the customer and bring them in.
02 Provide Better Service
Text-enable your business’s existing phone number, so your customers never have to wait on hold or play phone tag for customer service.
- Send delivery notifications to your customers via text, email, or voice broadcast from our integrated platform.
- Use our Text Bot to automatically answer common questions and direct customers to the right information.
- Gauge customer satisfaction with an SMS survey for higher participation.
03 Manage Employees Across All Locations
Texting isn’t just for customers; your employees text too! Use Trumpia to powerfully manage your staff.
- With texts getting responded to 60x quicker than emails, you’ll be able to find shift coverage or new hires quickly.
- Send critical alerts, company announcements, or specific benefits reminders to employees.
- With Trumpia’s enterprise-grade Access Control, you can keep data for different locations separate, so they only have permission to message customers in their area.